HP D2D2503i HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090
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- HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 1
and select the Manuals option.) Refer to the Quick Specs on http://www.hp.com/go/storeonce for supported features for your model and the current status. For information about network configuration please refer to the HP StoreOnce Backup system Installation and Configuration guide. Last edited date - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP and other countries. The HP StoreOnce Backup system product firmware includes software developed by the - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 3
HP StoreOnce Backup system 7 HP StoreOnce G3 models...7 Types of user accounts...8 Network configuration...9 Powering on the system...9 Location of power on buttons, HP 2700, 4500 and 4700 9 Location of power on buttons, HP 2620, 4210/4220 and 4420/4430 10 Navigating the HP StoreOnce Management - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 4
62 What is HP StoreOnce Catalyst 62 is an appliance?...89 How do I identify the IP address of a service set 90 Status tab...91 Partner Appliances (Replication 92 Target Appliances tab 132 9 Hardware Problem and Storage Reporting 135 Hardware Problem Report...135 Hardware problem details 135 - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 5
configured expansion shelf 169 15 Troubleshooting 171 Accessing the CLI...171 Password problems...172 Diagnostic Fibre Channel device 172 Software update process...172 Update process...173 Firmware updates...174 Pulling a Support Ticket...174 Configuring Support Ticket options 174 Data - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 6
fails 180 Catalyst troubleshooting...181 StoreOnce Backup system configuration problems 181 Upgrade licenses...181 Replacement of hardware...182 Quick Restore ISO Image ...182 Using the Quick Restore media 182 16 SNMP 183 SNMP (Configuration)...183 HP Systems Insight Manager 183 17 Key - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 7
started The following topics are covered in this section: • The HP StoreOnce Backup System (page 7) • Types of user account (page 8) • Network configuration (page 9) • Powering on the system (page 9) • Navigating the StoreOnce Management Console (GUI) (page 11) • Navigating the online help (page 13 - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 8
4210 iSCSI/FC product is fitted with 1TB disks (the same as the HP StoreOnce 4220 Backup system), however, the configured available disk capacity of the system is approximately 50% of this available disk capacity. The system cannot use the whole capacity of the fitted disks because the product is - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 9
users (page 46). NOTE: There is an additional account reserved for HP Support to which no other users have access. However, it is important to know that the HP Support user the HP StoreOnce Backup system Installation and Configuration guide for more details. Tip To find out what type of user rights - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 10
HP StoreOnce 4500 Backup system Figure 3 Powering on the HP StoreOnce 2700 Backup system 1. Power On button Location of power on buttons, HP 2620, 4210/4220 and 4420/4430 Figure 4 Powering on the HP StoreOnce 4400 Series Backup system Figure 5 Powering on the HP StoreOnce 4200 Series Backup system - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 11
on the HP StoreOnce 2600 Series Backup system 1. Power On button Navigating the HP StoreOnce Management Console (GUI) The HP StoreOnce Management Console is the main interface for: • Monitoring the status and health of the HP StoreOnce Backup system and all configured backup devices • Creating - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 12
the Logout and Help buttons. NOTE: After a period of 15 minutes of user inactivity the session will time out and return to the Login screen. • System Status (top left side panel): This section shows you the last time the system was updated (this is the machine time) and a count of event status - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 13
navigation options. If you select home you will be taken to the Home page for the help, which gives you access to the complete online user guide. From this page you also have Contents, Search and Index options. You will need to resize the page to use it effectively. Navigating the online - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 14
login can create additional users after installation. See User Management (page 144). See the HP StoreOnce Backup system CLI Reference Guide for more information about the StoreOnce CLI commands. Licensing Licensing requirements The HP StoreOnce Backup system has the following licensing requirements - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 15
license, see the HP StoreOnce backup system Installation and Configuration guide and the HP StoreOnce Backup system CLI Reference Guide. To apply a from the HP Webware site by connecting to the web address specified on the certificate and following the instructions on the web. (Users without Internet - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 16
LTU manually. 4. The key is specific to the HP StoreOnce Backup system. It cannot be transferred. Security Features The HP StoreOnce backup system decrypted by the HP StoreOnce backup system, should you need to restore it. See the HP StoreOnce Backup system CLI Reference Guide for more information - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 17
the web StoreOnce Management Console, it is described only in this guide. • If a task is available in the GUI and CLI, both ways of carrying out the task are described in this guide. (The CLI command is also described in more detail in the HP StoreOnce Backup system CLI Reference Guide.) • If a task - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 18
please refer to the HP StoreOnce Backup system Installation and Configuration guide. Overview of the HP StoreOnce GUI for your product Below is shown the initial page at GUI logon. It provides important information about system status and processes that are running (see System information and status - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 19
revision Description The model of StoreOnce Backup system The name of the StoreOnce Backup system The serial number of the StoreOnce Backup system (this is the number that should be used when contacting HP Support). The IP address for the StoreOnce Backup system. This is the IP address that - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 20
(page 21) • iSCSI Settings tab (page 22) NOTE: There are equivalent StoreOnce CLI commands available for the tasks described in this section. Please see the HP StoreOnce Backup system CLI Reference Guide. 20 VTL (Virtual Tape Libraries) functions - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 21
. Errors occur if there is a fault or the system cannot obtain the link status. The default is Auto, which is the recommended option. The speed will be auto-negotiated between the switch and StoreOnce appliance to choose the highest supported speed. For users who wish to fix the speed, other values - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 22
created whenever a new server first connects to the HP StoreOnce Backup system using the iSCSI initiator. Users with an Admin login may use this page to on a library to display its details in the lower half of the page. Users with an Admin login may edit these settings or delete libraries. They may - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 23
, each tab shall have its own Update and Cancel buttons. If a user changes tab while in edit mode a warning dialog advises that any changes they device is connected to this library. This is the emulation type used by the backup software. It is selected when you create a device. This is the number of - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 24
host or backup job with which it is associated. This is the emulation type of the library. The HP StoreOnce Backup system supports a number of using the StoreOnce CLI net config commands. (See the HP StoreOnce Installation and Configuration guide for more information.) FC products have two FC ports - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 25
or eight characters. The HP StoreOnce Backup system generates barcodes automatically for cartridges. If you enter a barcode manually, you must always enter also log on to the initiator. You must also provide the target CHAP user name and secret. On the iSCSI Initiator you must also make sure that - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 26
NOTE: Refer to the HP StoreOnce Backup system Concepts and Configuration Guidelines, available on the HP Support web site, for guidelines on setting up a backup policy/job within backup applications. This will also help you determine how many libraries and cartridges you need to set up. You can add - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 27
library (D2DBS) HP 2700 and HP 2620 iSCSI 8 32 96 HP 4210 iSCSI/FC 16 64 1024 HP 4500 and HP 4220 24 96 HP 4700, HP 4420 and HP 4430 50 200 confidential data that may have unintentionally been backed up as part of a regular backup job. See "Security Features" (page 16) and "Licensing" (page 14 - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 28
device which allows you to configure up to 200 drives per node and up to 4096 cartridges per library. These values relate to the HP StoreOnce 4700/4430/4420 Backup system. Other models support fewer drives and cartridges, as defined in Maximum number of libraries and drives (page 27). If it is - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 29
This is a generic Ultrium device which is clearly identifiable as virtual. Backup application support for Ultrium VT is common, but not quite as complete as the for that appliance. • Please refer to the HP StoreOnce Backup system Concepts and Configuration Guidelines for maximum and recommended - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 30
to any names that are in use by libraries or drives on the local appliance. World Wide Port Name This is generated automatically by the HP StoreOnce Backup system and is used for FC zoning for FC devices. You can change this, if necessary, but not to any names that are in use - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 31
for the device. It is generated automatically by the HP StoreOnce Backup system and cannot be edited. World Wide Node Name This is is rebooted. Cartridges tab This tab shows cartridge information for the selected library. Users with an Admin login may carry out the following tasks from this tab: • - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 32
slots Barcode: A barcode is an 8- or 6-digit, alphanumeric, unique identifier for a cartridge within the HP StoreOnce Backup system. Barcodes are shared with the backup application, if requested. The backup application may also choose to assign its own internal identifier to the cartridge but, if - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 33
It is not used with HP StoreOnce products. • Numbered slot row: This slot is empty after a Delete operation or after the backup application has moved data to run an inventory. This saves some processing time. You may need to restart your backup application services to see the new cartridges. To - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 34
You can select individual slots by clicking in the appropriate checkboxes. When you have selected the slots where cartridges should be deleted, click Delete. A dialog is displayed warning that all data will be lost and asking you to confirm the Delete action. If you press Cancel, the cartridges will - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 35
3. Click on Update. Your backup application will not be able to write any more data to value. The maximum value allowed is 3200 GB. NOTE: The maximum size indicates the maximum amount of user data that can be written to that cartridge, assuming uncompressed data; it will only be committed when data - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 36
very often, but may be useful if the user needs to re-align their library configuration against their backup application should they become out of sync, perhaps because the backup application has crashed, or if the backup application does not support the Move Medium command. To edit barcodes in - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 37
empty slots. • A duplicate barcode was detected within the service set. Note that the check stops at the first duplicate backup application on the host. • To confirm that replication is working correctly and check the integrity of the replicated backup by doing a test restore • To perform manual - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 38
! If you do not follow these best practices, unstable and possibly damaging results may occur. Cartridges may be marked as unusable or the backup application may attempt to write to target cartridges. • Ensure that no replication jobs to the selected target cartridge are in progress • Ideally check - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 39
share that Windows users can access; both stages are implemented from the Web Management Interface: • Configure authentication for the StoreOnce Backup system CIFS server, these settings then apply to all NAS CIFS shares created on it. • Create NAS CIFS shares on the HP StoreOnce Backup system, see - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 40
Backup system using the StoreOnce User Management GUI or CLI. • None (no authentication) Setting authentication to None provides a simple CIFS server configuration that allows for the creation of shares with no authentication. Any user or computer can mount and access the shares created on the HP - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 41
the Map Network Drive utility in Windows or through the Command Prompt utility with the net use command. net use z:\\192.168.2.1\Share_3 /user:192.168.2.1\User1 This will mount Share_3 available from StoreOnce device 192.168.2.1 locally on the server on z: drive using the 'mydomainname - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 42
3. Navigate to HP StoreOnce-NAS-Shares to provide individual users access to specific shares. Create a NAS CIFS Share; on the Permissions tab it shows No Access. 4. Click Edit and change it to Access. Click Update. - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 43
6. Enter the user credentials. CIFS Server tab 43 - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 44
7. This provides the user with access to the share. Deleting a user 1. To delete a user you must first disconnect the mapped share. 2. On the StoreOnce-NAS-Shares page display the Permissions tab for the Share and edit it to be No Access. 44 NAS functions - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 45
3. Navigate to the StoreOnce-NAS-CIFS Server tab. You can now select the user and click Delete. 4. Click OK. The user no longer exists. CIFS Server tab 45 - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 46
intend to create external users or groups on the StoreOnce Backup system (using the User Management GUI or CLI HP StoreOnce Backup system CLI Reference Guide for more details. IMPORTANT: AD Domain Support: StoreOnce products support configuration in a multi-domain tree forest but do not support - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 47
Update. If the domain controller is found, a popup box will request credentials of a user with permission to join the domain. (Note that joining or leaving the domain will result in failure of any backup or restore operations that are currently running.) 5. Provide the credentials ( - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 48
the StoreOnce device CIFS server and that the StoreOnce Backup system can be "managed" (Action -> Manage from the menu) by the domain. Adding users and groups to an AD domain Your AD domain management tool interface will vary depending on your system, so the following is just one example. 1. Open - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 49
tab to provide NAS server permissions or added using the User Management tool to provide StoreOnce device permissions. 3. To create a new user in your AD domain: • Right click on the Users folder and select Create a New User. • Enter the user's first name and last name, full name, and a logon name - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 50
shares only on the NAS CIFS Server tab, or to all StoreOnce features using the User Management tool. Managing shares on an AD domain Now that the HP StoreOnce Backup system is part of a domain and can be managed, it is possible to create shares and grant access permission to them for domain account - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 51
users have Admin rights to all shares created on the NAS CIFS server NOTE: The StoreOnce appliance only supports the Shared Folders utility within the Windows Computer Management. Any other Windows Computer Management utilities are not supported. 1. First, create a share on the Backup system that - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 52
is recommended that the user logs out and back into the Windows client where the share is mounted. This will ensure the new authentication settings of the CIFS server are enforced. NOTE: The HP StoreOnce Backup system does not support creating shares from Windows Computer Management Consoles. Shares - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 53
the Active Directory Management tool.) NOTE: When you add AD domain users through the CIFS user should select the Edit button on the page and select the new domain or mode. NFS Server tab HP StoreOnce Backup systems provide an NFS interface that allows you to configure the HP StoreOnce Backup system - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 54
users can access; both stages are implemented from the StoreOnce Management Console: • Create a list of NFS hosts that can mount the NFS shares • Create NFS NAS shares on the StoreOnce Backup system system you are using. IMPORTANT: See the HP StoreOnce Backup system Linux and UNIX Configuration Guide - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 55
Linux system and the connection will work again. Shares (NAS) This page is used to view and manage all NAS target devices (referred to as shares) for both CIFS and NFS servers. NOTE: It is important to understand that the HP StoreOnce network share is intended to be used ONLY by backup applications - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 56
. 3. You will be advised that if you update the Share settings, any backup or restore jobs in progress for it will fail. Click Yes (or No). take effect immediately. If the NAS server (service) needs to restart, there will be a warning provided to the user, which they can accept to allow all shares - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 57
authentication (page 41) for a worked example. • If AD Authentication was selected, share permissions are managed from the AD Domain. See Configuring CIFS Server with AD and CIFS Share with AD domain users (page 46) for a worked example. To create a CIFS share 1. Select NAS - Shares on the StoreOnce - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 58
Permissions tab, this will show the list of users available on the server who can be assigned file storage. The HP StoreOnce Backup system is a NAS deduplicating appliance that is optimized for backup. Creating an NFS the Management Console GUI. 2. Select NAS and display the Shares tab. This tab - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 59
3. Click Create. 4. Provide the following information and click Create. • Name: the name that will be used to identify the share in Windows • Description: a text description of the share (optional) • Access Protocol: Select NFS The Network Path is :/nas/. Shares (NAS) 59 - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 60
only be used if you want to prevent further backup to the share. If you enable it, any backup jobs currently using that share will fail. 5. If share as root user. IMPORTANT: Unless "root" permission is required, it is not recommended to disable root_squash as it may make your system insecure. • - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 61
so that it may be a target for the backup application. See the HP StoreOnce Linux/Unix Configuration Guide for more information on mounting shares. NOTE: The share is not optimized for general purpose file storage. The HP StoreOnce Backup system is a NAS deduplicating appliance that is optimized for - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 62
from the HP StoreOnce Backup systems. Licensing supported Symantec backup products, a plug-in application is required on each backup application media server that will use the Catalyst functionality. This can be downloaded from https://www.software.hp.com/kiosk. Login credentials are: User - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 63
, a low bandwidth network link is adequate. If the media server sends all the data and deduplication is carried out on the HP StoreOnce Backup system, a high bandwidth network link is required. The combined CPU power of multiple media servers and the reduced network traffic means that it is often - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 64
information provides a useful overview of Catalyst activity on the StoreOnce Backup system. However, the data displayed on this status page is generally different job types. Data Jobs running shows how many active Catalyst backup connections (for read or write) are currently active. Data connections - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 65
HP StoreOnce Backup systems, this is a Catalyst Copy job. For Copy jobs the HP StoreOnce Backup system is responsible for all data movement (although the process is initiated by the backup application software). For data jobs the backup nodes on the HP StoreOnce Backup system. Users with an Admin - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 66
Jobs concurrently. Copy jobs are placed in a queue and are processed as soon as volume of jobs and any configured blackout windows or bandwidth limiting allow. The backup application polls the HP StoreOnce Backup system to identify when copy jobs have completed. It is recommended to limit - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 67
clients to create stores remotely from this tab. Refer to your client application's documentation for further details. If your client backup application supports this, you can manage the server from the client backup application rather than the HP StoreOnce Backup system. StoreOnce Catalyst page 67 - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 68
Manage Client Permissions If your backup application supports this, you can remotely manage which Client IDs exist in the system services run efficiently and do not compete for resources. For example, if you are running backup subject, see also HP StoreOnce Backup system Concepts and Configuration - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 69
the current bandwidth limit, if any • General bandwidth limit: where administrator users may enable and apply a general bandwidth limit. This is a simple calculation avoid saturating the WAN, thus freeing up bandwidth for other processes and applications that you may have running. A minimum of 2Mbps - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 70
enter the required Bandwidth Limit in each required window manually. Use the bandwidth limit calculator provided on this page to work out limit values, if required. NOTE: All settings are applied to the HP StoreOnce Backup system - you cannot configure settings for individual jobs. The Bandwidth - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 71
: • Store Details tab (page 72), includes functions for creating and managing stores • Permissions tab (page 74) • Item Summary tab (page User data stored Dedupe ratio Description The name of the store. This may be created manually through the HP StoreOnce Backup system or generated by the backup - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 72
Users with an Admin logon may create and edit store details. They may also delete stores. Table 20 Store details Name The name of the store. This may be created manually through the HP StoreOnce Backup system or generated by the backup a service to back up a particular amount of user data. For example - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 73
, this feature allows you to securely erase confidential data that may have unintentionally been backed up as part of a regular backup job. When deleting data using secure erase, your backup application sends the request to delete the data and the deletion is carried out as part of the Housekeeping - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 74
conjunction with Client-Permissions. This will allow you to effectively define how much space a particular user is allowed to use on the HP StoreOnce Backup system. This may be useful if you have many users using the same system and you wish to control how much disk space is available to individual - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 75
to narrow the search. Wild cards or boolean logic (AND/OR filters) are not supported. • The name of the item is a unique identifier that is always defined on the backup application. • Sub-string matches are supported, so the filter will return any item that contains the character string that has - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 76
the item. This is the name that is generated by the backup application. Created The date that the item was created. Last Modified this is always 1. Client identifier A name that identifies the client user who created the item. Client IP The IP address of the HP StoreOnce Catalyst functions - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 77
use in searches on the StoreOnce Backup system. • Sub-string matches are supported, so the filter will return any backup application job completion status • Cancelled: the Status Information provides more details, for example, the data connection has been lost between the HP StoreOnce Backup system - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 78
Backup system has experienced a problem whole processing user data that was written. This reconciles with the information in the backup application's log, but note that a backup , as defined on the backup application. The IP address backup application. If no client was defined on the backup - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 79
Identifier The name of the application that created the item. Data Written The amount of user data that was written. This reconciles with the information in the backup application's log, but note that a backup job may span multiple items. Write Duration The length of time that data was written - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 80
in searches on the StoreOnce Backup system. • Sub-string matches are supported, so the filter will return copy job. This name is created by the backup application. The status of the outbound copy job, available. NOTE: The backup application must be configured to tidy up any - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 81
Target Appliance The address of the target server. The target is the other StoreOnce Backup system to which the job is being copied from this HP StoreOnce Backup system. All target details are specified by the backup application when the outbound copy job is created. Target Store The name of the - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 82
Target Appliance The address of the target server. The target is the other StoreOnce Backup system to which the job is being copied from the this HP StoreOnce Backup system. All target details are specified by the backup application when the outbound copy job is created. Target Store The name of - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 83
whether the user has cancelled the copy job. System information backup application or via the Management Console GUI. • Unexpected Error, something bad has happened but we do not know what. Contact HP Support. • Lock Release Request, the destination Catalyst item was opened by another process - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 84
again within the backup application. • Object Not Ready. This shouldn't happen but if it does, the customer should contact HP Support. • Job available. • System shutdown, the system has been shut down. To cancel a copy job It is recommended to cancel copy jobs via the backup application and only - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 85
application. Best practice is to ensure that names are also meaningful for use in searches on the StoreOnce Backup system. • Sub-string matches are supported, so the filter will return any item that contains the character string that has been entered. With Item Name and Client you can also specify - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 86
copy job fields (continued) Field Description Source Appliance The address of the source appliance. The source is this HP Backup system. All source details are specified by the backup application when the inbound copy job is created. Source Store The name of the source store for the inbound - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 87
Appliance The address of the source server. The source is the StoreOnce Backup system from which the job is being copied to this HP StoreOnce Backup system. Source Store The name of the source store on the StoreOnce Backup system from which the job is being copied. Source Item Name The name - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 88
Table 28 Inbound copy job fields (continued) Field Description Copy Operation Cancelled This indicates whether the user has cancelled the copy job. To cancel a copy job It is recommended to cancel copy jobs via the backup application and only use the GUI as a last resort. This ensures that the - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 89
you select this option from the Navigator is the Status tab. Users with an Admin login can create mappings and configure replication; B6000 Backup system has at least two service sets that can be selected as appliances. (A fully expanded HP B6000 Backup system would have eight service sets.) - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 90
referred to as a node). Each HP B6200 StoreOnce Backup system may have up to 8 service sets; the minimum is 2 service sets. NOTE: Service set VIFs are used for data traffic and are not the same as the VIF that is used to log onto the HP B6200 Management Console. You cannot configure the replication - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 91
10GbE Network Virtual Data IP: 172.16.7.202 Status tab The top half of the Status tab contains information about replication throughput and active sessions. • Replication throughput totals: These tables show an average throughput over a period time so will not produce accurate data straight away. • - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 92
all Target and Source HP StoreOnce Backup systems that have been configured for use with this HP StoreOnce Backup system. There are three tabs tab This tab allows you to view the details of all target appliances. Users with an Admin login can also: • To add a target appliance (administrators - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 93
such as HP B6000 or HP 4430. Appliance user data stored on the Target Appliance. Capacity This shows the capacity of the Target Appliance. Free Space This shows the amount of free space on the Target Appliance. Software version This shows the software version of the Target Appliance. System - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 94
2. Enter the Target Appliance Address. NOTE: If the Target Appliance is on an HP B6200 Backup system, you must enter the VIF address of the required service set. See also How do I identify the IP address of a service set? (page 90). 3. The default values for the Command and Data Protocol Port - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 95
No fields are editable. Appliance Name This is the name of the Source Appliance. Product Class The product class of the appliance, such as HP B6000 or HP 4430. Appliance Address This is the IP address of the Source Appliance. Serial Number This is the serial number of the Source Appliance - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 96
is the serial number for the required service set. This information can be found on the top-level HP StoreOnce page. This is the name of set up for libraries and shares on that appliance. 3. Click Add. A wizard guides you through the necessary steps to add a new source appliance to the list. You - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 97
) tab This tab contains three further tabs that show the settings for the local HP StoreOnce Backup system: • General Settings tab (page 97) • Bandwidth Limiting tab (page 99) • Blackout Windows tab (page 100) General settings tab Users with an Admin login may edit and maintain these settings. Other - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 98
Management Console of the local and partner appliances. It may be anything that is meaningful to the user, such as the geographical location of the appliance. The Appliance Supported reserve appliance performance, if you are running backups at the same time as replication. Synchronization progress - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 99
(Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup systems. Bandwidth Limiting tab This tab allows users with an Admin login to apply a general bandwidth setting and to configure bandwidth limiting windows. Bandwidth limiting can - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 100
that have been specified are enabled. If it is not checked, the times are ignored. NOTE: All settings are applied to the HP StoreOnce Backup system - you cannot configure settings for individual jobs. The Bandwidth Limit windows override the General Limit when the time specified for the window is - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 101
1. Select the Blackout Windows tab. 2. Click Edit. 3. Check the box next to the required day of the week. 4. The time boxes become editable. Use the spinner menus to select the appropriate hours. 5. Set up as many blackout windows, as required. 6. Make sure the Apply First Time Restriction box is - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 102
to clear the list. • The History will be maintained if the HP StoreOnce Backup system is power cycled. • Click on any column heading to sort messages according of all replication mappings between source and target libraries. Admin users may use the two wizards on this page to configure replication - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 103
Run the Recovery Wizard to restore mappings (Admin users only), see Recovering a source appliance, VTL devices version. You must be an administrator to manage mappings. NOTE: The above example shows the HP StoreOnce Backup system. • Non Replicating library: a library on this HP StoreOnce Backup system - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 104
. Table 34 Replication library parameters Name Library Status Replication role User Data Stored Size on disk Mapped/Total Slots Device Type Longest , until slots have been configured using this page. The amount in GB of user data stored. The amount of space used on the disk. The number of - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 105
it will tell you whether Recovery is in process; if a target library has been selected, and replication status • The average throughput of data Users with an Admin login may edit the Mapping Source Appliance? See the HP StoreOnce Backup system Concepts and Configuration Guide for a more detailed - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 106
administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup systems.) Click Add Target Appliance. 106 Replication functions - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 107
See also How do I identify the IP address of a service set? (page 90). 7. The wizard then moves to the Select Target Library step. Select a library on the target appliance and click Next. VT Mappings (Replication) 107 - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 108
NOTE: If you need to create a new library on the target appliance, click Create New Target Library. Set up the details as you would normally do when creating a new library device. When creating libraries on a target device it is possible to create libraries with 0 (zero) drives. Attempting to create - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 109
9. Click Next to display a summary of the replication configuration that you have created. VT Mappings (Replication) 109 - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 110
wizard allows Admin users to recover mapping configurations after a disaster. For example: the remote site has lost both the host servers and the StoreOnce system. New hardware has been purchased and installed and the administrator now wants to recover data to the StoreOnce Backup system and then - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 111
Figure 8 Recovery using reverse replication 1. Create a new Non-Replicating Library on the Source Appliance (either by running the Installation wizard or by using the Devices page). 2. Go to the Replication - VT Mappings page and select the new non-replicating library. 3. Click Start Recovery - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 112
4. At the Select Target Appliance Step, select Add the Target Appliance and provide the IP address of the previous replication target device. 5. Select the existing Target Library, or the Non-Replicating Library that was the Target Library before mapping was broken, from which slots should be - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 113
. If the mapping had been broken and the library has reverted to Non-Replicating, you can also add a new slot mapping. If the Target Library supports multiple library Fan In, the library may still be a Replication Target if other mappings exist. You can now recover by adding the mapping back to - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 114
replication. 10. As soon as reverse replication has completed for each slot, the data may be recovered to the host using the original backup application. 11. New backups can now run to the Source Appliance and replication will run normally without further configuration. 114 Replication functions - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 115
process: source lost NAS Mappings (Replication) This page displays details of all replication mappings between source and target shares. Admin users may use the two wizards on this page to configure replication mappings and recover mappings after a disaster. (VT library mappings are managed - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 116
the NAS Mappings page contains a list of all available NAS shares that have been configured on this HP StoreOnce Backup system. • Non Replicating: a share on this HP StoreOnce Backup system that has not yet been mapped for replication. Replication and Recovering Wizards are available only with non - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 117
Select a local share to display its mapping. Users with an Admin login may also remove a share temporarily be taken offline and any backup or restore jobs will fail. has been selected, it will tell you whether Recovery is in process. All other information is identical for both source and target shares - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 118
1. Create a Non-Replicating Share on the Source Appliance. 2. Allow the first full backup to run. 3. Decide how you will seed the first full backup on the Target Appliance. (See also the HP StoreOnce Backup system Concept Guide.) • If you are seeding across the WAN or have been able to colocate the - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 119
protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup systems.) Click Add Target Appliance. See also How do I identify the IP address of a service set? (page 90). 8. The wizard then moves to the Select Target Share step. Select a share on - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 120
NOTE: If you need to create a new share on the target appliance, click Create New Target Share. Set up the details as you would normally do when creating a new share. You cannot create a new target share if the appliance to be used as the target has Replication Source Permissions enabled. When you - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 121
10. The Summary screen is displayed. Click Apply to create the share mapping configuration. Replication of files will start immediately. NOTE: If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 122
reverse seed the first full restore using a USB disk, as follows: • Map from the host at the target site to the NAS share on the HP StoreOnce Backup system and copy the share to a USB disk attached to the host. • Transport the media to the Replication Source site and attach it to a host - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 123
Figure 10 Recovery by reverse seeding NAS shares on a replacement source appliance 3. Go to the Replication - NAS Mappings: page and select the new non-replicating share. 4. Click Start Recovery Wizard. 5. At the Select Target Appliance step, select Add Target Appliance and provide the IP address of - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 124
6. Select the existing Target. This is the Target NAS share from which files should be recovered. Click Next. NOTE: If the mapping has been broken there will be an entry that says Non-replicating share (instead of Replication Target). 7. At the Edit Share Mapping step, either adopt the mapping that - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 125
run reverse replication. 9. As soon as reverse replication has completed, the data may be recovered to the host using the original backup application. 10. New backups can now run to the Source Appliance and replication will run normally without further configuration. NAS Mappings (Replication) 125 - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 126
process: source lost Promoting a Target Share over the WAN using NAS The remote site has lost both the host servers and the StoreOnce system. data to the server. The administrator has not installed a new StoreOnce Backup system and is going to recover data directly to the server from the Data - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 127
Source Share on the remote site StoreOnce Backup system and a Target Share on the Data Center StoreOnce Backup system. After the failure the mapping still and recover the data using the backup application at the data centre. 4. At this point there is no HP StoreOnce Source Appliance at the remote - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 128
Figure 13 Recovery process: promoting a target share over the WAN 128 Replication functions - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 129
page users with an Admin login can also configure blackout windows for housekeeping. IMPORTANT: Housekeeping is an important process in order recommend that you read HP StoreOnce Concepts and Configuration Guidelines that is available on http:www.hp.com/support/manuals for more detailed guidance. - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 130
number of jobs processed = the total number of jobs received (i.e. the area under the line graphs), the top graph will show zero outstanding load These graphs are for illustrative purposes, to give an indication of the amount of housekeeping workload on the StoreOnce Backup system. Deleting a single - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 131
during which backups are occurring can significantly improve backup performance. Housekeeping windows apply across the whole service set. Click and shares on the HP StoreOnce Backup system. It is not retained if there is a power failure or the HP StoreOnce Backup system is powered down. Housekeeping - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 132
documentation, can be downloaded free of charge from: http://www.software.hp.com/kiosk. Activity report This page displays two graphs that illustrate system activity. These graphs show Virtual Tape, NAS and StoreOnce Catalyst throughput, which illustrates current backup activity, and current - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 133
numbers, type of device, name of device, time stamp, size on disk, and user data stored. For subsequent tabs you have option to generate a. CSV file per change The Period may be weekly or monthly. See the HP StoreOnce Concepts and Configuration Guidelines for more information about using these - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 134
Summary statistics are displayed at the foot of the page. 134 StoreOnce reporting - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 135
item in the list and click on the Details button to find out further information. The page is blank if there are no hardware problems. TIP: Hardware problems are indicated in various places, such as the overall Status icons, StoreOnce, Hardware and Events pages, but it is not always easy to identify - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 136
make up the total storage space. It also shows user data written and the deduplication ratio. Table 39 Storage report parameters Field Total Capacity Free Space Used Space User Data Written Deduplication Ratio Description The total capacity of available and used - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 137
a tree hierarchy which allows the user to monitor the status of installed hardware components. TIP: See also the Hardware Problem Report (page 135). There are first element contains details about the server for the StoreOnce Backup system, see HP StoreOnce 2620, 4210/4220 and 4420/4430 server (page - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 138
Module. This is the vendor, for example HP for the server, but unspecified for the temperature sensors within it. This is the system name, which is only relevant at the top level of Hardware. This is the Status of the element and is useful for troubleshooting to identify elements that are down or - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 139
varies according to the model of StoreOnce Backup system. If the Status or Rolled Up Status is down or degraded, look at the Diagnostic Messages for more details. • CPU • FAN • HBA (the FC ports) • iLO module • Memory DIMM • NIC • Power Management Control • Power Supply • Temperature Sensors The - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 140
: the CPUs • node_eth_x: eth0/1 refer to the 1GbE ports; HP StoreOnce 4420/4430 Backup systems also have eth2/3 (unused 1 GbE ports) and eth4/5, the the individual components for more information or use the Hardware Problem Report to identify the faulty component. Monitoring the storage Please - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 141
There is always one enclosure for the internal storage. If the model supports additional enclosures, each installed shelf will be listed. • HP StoreOnce 4500 Backup supports the addition of one extra shelf. • HP StoreOnce 4700 Backup supports the addition of up to eight extra shelves. The head shelf - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 142
more information or use the Hardware Problem Report to identify the faulty component. Enclosure There is always one enclosure for the internal storage. If the model supports additional shelves, each installed shelf will be listed. • HP StoreOnce 4210/4220 Backup supports the addition of one extra - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 143
The following installed hardware components are included under the tree hierarchy for each enclosure: • sa_physical_disk__: the physical hard disks (see also Hard disk (enclosure)) • sa_raidset_: RAIDset, one for each enclosure, containing the logical drive - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 144
the device configuration functions: • Device Configuration page (page 144) • User Management (page 144) • Email (page 149) • Support Ticket (page 151) Device Configuration page System Information shows summary details for the HP StoreOnce Backup system that were set up at installation. It cannot be - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 145
access permissions to the HP StoreOnce backup system using the User Management tool. See "To add a user" (page 145) and "To add a group" (page 147). NOTE: User accounts may also be managed using StoreOnce CLI commands. See the HP StoreOnce Backup system CLI Reference Guide. An operator screen will - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 146
Type of Local. 3. Enter the User Name and select a User Role of user or admin. 4. Enter a password for the new user and confirm the password. 5. Click OK. To add an external user 1. Click Add User. 2. Select a User Type of External. 3. Enter User Name and User Role of user or admin. 146 Access and - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 147
correct format, an error message will appear and the external user will not be created. To add a group (Admin only) This option allows you to add a group that has already been set up on the AD domain to which the StoreOnce Backup system has been joined. When you set up a group, you must - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 148
permissions role. 3. Click OK. At the confirmation for the role change, click OK. To delete a user or group (Admin only) NOTE: You cannot delete the two default user accounts: Administrator and Operator. 1. Select the user or group and click Delete. 2. Click OK to confirm deletion of the selected - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 149
3. In the success confirmation box click OK. Email Select Email from the Device Configuration menu item to display the current email setup. The Email Setup page displays the current configuration for sending out event notifications via email. This includes information needed to route the email (SMTP - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 150
are sent. There are three types of events that generate email notifications, listed under the Severity column, once they have been setup in Manage Email Notifications. If the same event generates email notifications to multiple addresses, a separate row is used to represent each event/email-address - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 151
the event/email-address association list. 2. On the Manage Email Notifications dialog: • Either choose an existing email Email topic page. Support Ticket The Support Ticket page provides information about the Support Ticket configuration. HP Support will ask customers to upload support tickets to an - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 152
each data collection, a zip file containing specified StoreOnce and system command outputs representing the appliance configuration may be sent. This have been generated. You can collect a log, download it and delete it from this page. Note that support tickets can be quite large in size (for example - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 153
Use the Download button to download the selected data collection. HP recommends that you download the support ticket as soon as possible after creating it, before doing anything else to the system, such as rebooting or changing a node to maintenance. If the active management service moves to - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 154
normal or non threatening conditions that change the system. You can also define how long events log (page 155). TIP: See also the Hardware Problem Report (page 135). Click anywhere in the column title The time that the event originated on the Management Server. Click on the column heading to sort - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 155
To delete events from the log NOTE: It is sometimes necessary to reduce the size of the Event log before carrying out a software update. Always refer to the update release notes to check the current recommendation. 1. Click Delete at the top of the Events log. 2. Enter the number of days. All events - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 156
. Configuration file The configuration file consists of two parts: 1. A set of instructions in the form of a text file for the user to manually restore some of the network and device management configuration settings that cannot be automatically restored. 2. A zip file containing StoreOnce device - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 157
process. Under each section, a list of CLI commands (if available) or instructions to restore the Device Management settings are listed. The following example is a configuration file from an HP B6000 Series Backup system. The equivalent configuration file for an HP 4000 or 2000 Series Backup system - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 158
"IPP12IZ570886A77C3B46999914 EH995B HP D2D4112/D2D4312 Backup Sys Upgr Kit" 2. license add : ◦ Authentication type (None, User, AD) ◦ Local user accounts (for User authentication) ◦ Share name and description ◦ Share user access settings • NFS shares: All 158 Configuration save and restore process - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 159
will only appear in the list once the creation process is complete. 4. To retrieve the configuration file from in the configuration text file have been manually restored. Restoring from the configuration zip QR, so the configuration file is still on the system. It is advisable to use the config show - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 160
Management Console. Its value is assigned in the factory set up process and is a 12-character string in the format HP. 1. If necessary, perform the Quick Restore (QR) process on the appliance. (See the HP StoreOnce Backup system Installation and Configuration guide manually - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 161
device settings for the appliance. 8. After configuration recovery backups can be configured and replication mappings re-established in order to reverse replicate date back to the appliance (see replication information in the user guide) Deleting configuration files from an appliance The saved - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 162
; is not supported. • The HP StoreOnce 4700 head unit has two disks only, which are used for the operating system and filesystem. It always requires one enclosure of 12 disks for user data, these disks are in a RAID 6 set, such that two disks per enclosure can be lost without loss of backup data. Up - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 163
HP StoreOnce 2700 and 2620 Backup system, if more than one disk fails then the data and operating system result in complete data loss. Using the Management console If you have configured recipients for SNMP • Use the Hardware Problem Report to identify problems with a failed or failing disk. • - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 164
enclosure and to flash the Beacon LED on and off. hardware show problems hardware show status beacon Replacing a hot-plug hard slide the hard drive assembly (3) out of the drive bay. Be sure to support the drive when pulling it out of the cage. Figure 14 Removing the management - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 165
in slots 1 to 12. Multiple disk failure is not supported in the StoreOnce 2700/2620 Backup system. After the failed disks have been replaced it will be necessary new shelf NOTE: HP 4700 Backup systems only: All Upgrade Kits that have been licensed are included in the expansion process. Be sure to - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 166
storage and create a new Logical Unit (LUN) on this storage using the StoreOnce CLI command:. hardware discover storage 4. Monitor the status of the LUN creation process using the StoreOnce CLI command: system show status. 166 Storage management - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 167
# system show status Status -----Formatted 15,070.76GB, Discovered 20,932.81GB to be added Service Sets Status Notes Set 1 Running 5. After 5 minutes the StoreOnce GUI refreshes and shows the new Pool and Volume being parity initialized. 6. If you look at the Hardware Problem - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 168
storage LUN with file system segments: hardware add storage This command will expand the filesystem to use the storage. The process can take a long . # system show status Status -----Formatted 15,070.76GB Service Sets Status Notes Set 1 Running Troubleshooting Discover storage management - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 169
HP 4500 and 4700 systems, the LUN details are found in the Storage Cluster - Pool - Volume element of the Hardware tree. ) This process would also apply in the very unlikely event that a user was moving shelves between multiple StoreOnce Backup systems show problems 3. This will display warnings for - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 170
use the following StoreOnce CLI commands to discover and add storage to the system: hardware prepare storage hardware add storage This will configure both the storage in the appliance (base storage) and any attached expansion shelves, if licenses are present on the appliance. 170 Storage management - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 171
Fibre Channel device (page 172) • Software update process (page 172) • Pulling a Support Ticket (page 174) • Licensing (page 176) • Multiple users (page 177) • Connecting to the StoreOnce Backup System from the backup application (page 177) • Timeout problems with NAS CIFS shares (page 177) • Using - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 172
or PS2) and VGA console to the appropriate ports on the rear of the Backup system. See the HP StoreOnce Installation and Configuration Guide for details. Password problems Admin users may reset passwords for operator users. If the Admin credentials are accidentally lost, it is possible to reset the - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 173
checking the Hardware Problem Report. If process to upgrade and reboot the system After the reboot Wait for the reboots to occur. NOTE: Depending upon the updates, this could take 30 minutes or longer. If you do not have a console connected, you will not have any feedback reported over the Management - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 174
they are not implemented as part of the software update process. You will use the StoreOnce CLI command, hardware update firmware, to implement firmware updates. See the HP StoreOnce CLI User Guide for more information. Pulling a Support Ticket A support ticket is a snapshot in time of the StoreOnce - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 175
page provides a log of data collections that have been generated. All users can collect and download a log from this page. Admin users may also delete a log from this page. IMPORTANT: When you create a support ticket for the HP StoreOnce Backup system, it is saved locally at the time of collection - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 176
Download cannot be permitted when a manual Collect is in progress. Equivalent StoreOnce CLI commands • To create a support ticket: support not SCP. Login to the Management Console as Admin. get . the HP StoreOnce Backup system Installation and Configuration guide. If Troubleshooting - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 177
current license status and apply the demo and individual licenses. See the HP StoreOnce Backup system CLI Reference Guide and "Licensing" (page 14) for more information. Multiple users The HP StoreOnce Management Console supports multiple GUI and CLI sessions. However, we recommend: • No more than - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 178
requires careful configuration. Please refer to the HP StoreOnce Concepts and Configuration Guidelines document on the HP Manuals page for detailed guidance. There are many reasons why you may not see the performance you expected from your HP StoreOnce Backup system. • Your own network speed or disk - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 179
does not allow StoreOnce service sets to reboot gracefully. This results in deduplication stores shutting down in an unclean state and requiring integrity checking (an automatic process) on reboot. Power On/Off Problems NOTE: It is not possible to power the HP StoreOnce Backup system on or off from - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 180
CHAP authentication is used within HP StoreOnce Backup system. For details of the settings on the Microsoft iSCSI initiator and the HP StoreOnce Web Management Console, see also the HP StoreOnce Backup system Installation and Configuration Guide. If the HP StoreOnce Backup system runs out of disk - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 181
see the device until you connect manually to it using the iSCSI Initiator or it has been zoned correctly on the Fibre Channel SAN. See the HP StoreOnce Backup system Installation and Configuration Guide for more information. If you still cannot see the device, check Device Manager to make sure it is - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 182
activated via the Web Management Interface on the repaired/replaced system. Replacement of hardware In the unlikely event that replacement hardware is required to be installed, please consult the Maintenance and Service Guide on http://www.hp.com/support. This User Guide also contains information - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 183
supported by HP Systems Insight Manager. 2. Update the existing system type database with the new system type for the HP StoreOnce Backup system, based on the unique system object identifier. 3. Discover the HP StoreOnce Backup system under HP Systems Insight Manager NOTE: For detailed instructions - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 184
managed system types. 3. Click on New... to add a new system type. 4. Define a new rule filling only required fields. as follows: • System object identifier: 1.3.6.1.4.1.11.10.3.1.3.27 • Compare rule: match • Priority: 1 (highest) • System type: Storage Device • Product Model: HP StorageWorks D2D - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 185
Type drop-down menu to check this.) Discover the HP StoreOnce Backup System NOTE: Always set up the SNMP parameters on the StoreOnce Management Console before discovering the HP StoreOnce Backup system on HP-SIM. See the HP StoreOnce CLI user guide for the complete range of SNMP commands. 1. Log on - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 186
, enter "public". Click OK to confirm. 6. Click Save to save the discovery rule. 7. To start the discovery process click Run Now. 186 SNMP NOTE: If a firewall is in operation on the machine running HP Systems Insight Manager, make sure the HP StoreOnce Backup system(s) are within the firewall. - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 187
(s) to the collection of managed systems. To locate the HP StoreOnce Backup system, enter its IP address in the Search box in the left-hand pane and click Search. NOTE: If the discovery process fails, check that the network is working correctly and that the HP StoreOnce Backup system is online. SNMP - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 188
4500 and 4700 Backup Table 48 Key parameters for HP StoreOnce 2700, 4500 and 4700 Backup StoreOnce Backup products running software 3.8.0 4 8 8 24 50 12 24 48 24 48 96 Physical Tape Copy Support Supports direct attach of physical tape device Max Concurrent Tape Attach Jobs Appliance No - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 189
4420/4430 Backup Table 49 Key parameters for HP StoreOnce 2610/2620, 4210/4220 and 4420/4430 Backup StoreOnce Backup products running Rep Jobs 24 48 48 48 96 96 Target Physical Tape Copy Support Supports direct attach of physical tape device Max Concurrent Tape Attach Jobs Appliance - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 190
Table 49 Key parameters for HP StoreOnce 2610/2620, 4210/4220 and 4420/4430 Backup (continued) StoreOnce Backup products running StoreOnce StoreOnce StoreOnce StoreOnce StoreOnce StoreOnce software 3.4.0 and later 2610iSCSI 2620iSCSI 4210iSCSI/FC 4220 4420 4430 Max Slots Per Library (D2DBS, - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 191
the HP StoreOnce CLI Reference Guide. Email All tasks associated with configuring the date and time are carried out only from the GUI. See Email (page 149) Events See "Logs". Fibre Channel A FC connection is required if you are using VTL devices on your HP StoreOnce Backup system. Tasks associated - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 192
is carried out only from the CLI. See the HP StoreOnce CLI Reference Guide. Storage may be monitored from the GUI. Support Ticket A Support Ticket can be created, collected or deleted from either the GUI or the CLI. Users and passwords Users can be created and deleted, and passwords can be - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 193
about: • Using the HP StoreOnce Backup system • Troubleshooting the HP StoreOnce Backup system • Carrying out common administration tasks that require the Command Line Interface (CLI). • Replacing a hot-plug hard disk Intended audience This guide is intended for users who install, operate and - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 194
more information about CSR, contact your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair Registering your HP StoreOnce Backup system Once you have installed and tested your HP StoreOnce Backup system please take a few minutes to register your product - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 195
, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/ebs • http://www.hp.com/go/connect • http://www.hp.com/go/storage • http://www.hp.com/service_locator • http://www.hp.com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 196
files, 156 deleting, 161 configuration text file manual recovery, 156 configuration zip file restored settings, 158 configure email, 149 configuring support ticket, 151 connect to CIFS share, 41, 54 connecting from backup system troubleshoot, 177 conventions document, 193 text symbols, 194 - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 197
, 137 hardware problem details, 135 hardware problem report, 135 hardware replacement, 182 help obtaining, 194 housekeeping blackout windows, 131 housekeeping graph, 129 housekeeping page, 129 HP technical support, 194 I Interface Information tab, 29 iSCSI initiator name, 25 troubleshoot, 180 L last - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 198
126 using wizard, 110, 122 replication wizard, 105 reporting hardware problem, 135 storage space usage, 136 reporting page, 132 restore configuration, reporting page, 132 system activity, 132 storage shelf troubleshoot, 180 storage space usage report, 136 StoreOnce Backup system logging on to CLI - HP D2D2503i | HP StoreOnce 2700, 4500, 4700 Backup System User Guide (BB877-9090 - Page 199
collection, 152 delete, 153 download, 153 modify, 151 symbols in text, 194 system activity page, 132 T target libraries making visible, 37 technical support HP, 194 service locator website, 195 test email notification, 150 text symbols, 194 troubleshoot backup or replication, 180 browser buttons
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HP StoreOnce
2620 and 2700, 4210/4220 and 4500,
and 4420/4430 and 4700 Backup system
user guide
Abstract
This is the user guide for the HP StoreOnce 2620 and 2700, 4210/4220 and 4500, 4420/30 and 4700 Backup system. It
describes all tasks that can be carried out by an administrator or operator from the Web Management Console (GUI). Some
of these tasks may also be carried out from the Command Line Interface (CLI) and the appropriate commands are included in
this guide. This guide does not describe all tasks that can only be carried out from the StoreOnce CLI.
Always check
h
t
tp://w
w
w
.hp
.co
m/su
ppo
r
t
for the most up-to-date documentation, including localized versions (in PDF format)
for your product. (Search on Product Name and select the Manuals option.)
Refer to the Quick Specs on
h
t
tp://w
w
w
.hp
.co
m/go/s
t
o
r
eo
nce
for supported features for your model and the current status.
For information about network configuration please refer to the
HP StoreOnce Backup system Installation and Configuration
guide
.
Last edited date: September 24, 2013
HP Part Number: BB877-90907
Published: September 2013
Edition: 7