HP D2D4004fc HP StoreOnce Enterprise Manager User Guide (TC458-96012, December
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- HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 1
HP StoreOnce Enterprise Manager version 1.0.1 User Guide *TC458-96012* HP Part Number: TC458-96012 Published: September 2013 Edition: 2 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 2
L.P. Confidential computer software. Valid license from HP required for possession, use or copying. HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 3
HP StoreOnce Enterprise Manager 8 Upgrading the HP StoreOnce Enterprise Manager 9 Launching and logging into the HP StoreOnce Enterprise Manager 10 Identifying regions of the interface 11 Understanding administrator-level and user-level permissions 12 3 Configuring the HP StoreOnce 36 Firmware - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 4
a user (local authentication mechanism 102 Using group management functions 103 Modifying a group...103 Moving a library or NAS share from one group to another 107 Removing a group...111 Performing device management functions 112 Modifying the polling interval or IP address of an HP StoreOnce - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 5
HP StoreOnce Enterprise Manager 120 Applying a license by using the HP StoreOnce Enterprise Manager 123 7 Configuring user information 125 Adding user Troubleshooting 151 B Support and other resources 155 Related documentation...155 HP Technical support...155 Subscription service...155 HP - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 6
or later • HP StoreOnce firmware and software requirements: ◦ HP StoreOnce 4004i/4009i, firmware v101.751 or later ◦ HP StoreOnce 4004fc/4009fc, firmware v101.747 or later ◦ HP StoreOnce 4112, firmware v101.750 or later ◦ HP StoreOnce 26xx, 42xx, 44xx, firmware v3.7.0 or later ◦ HP StoreOnce B6200 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 7
NOTE: This guide makes references to devices as Gen2 and Gen3 devices. Gen2 devices consist of HP StoreOnce 250xx, 41xx, and 43xx devices. Gen3 (single node) devices consist of HP StoreOnce 26xx, 42xx, and 44xx devices. Gen3 (multi-node) devices consist of HP StoreOnce B6000-series devices. Minimum - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 8
User License Agreement dialog box appears. NOTE: If the HP StoreOnce Enterprise Manager is installed in the Program Files directory, HP recommends disabling/lowering the User Choose the http, https, and database service port numbers to run the HP StoreOnce Enterprise Manager; the defaults are 3095, - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 9
HP StoreOnce Enterprise Manager User Guide NOTE: HP StoreOnce systems that are monitored by the HP StoreOnce Enterprise Manager are referred to as devices. Before adding a device to the HP StoreOnce Enterprise Manager, update the device firmware to the most recent version. Upgrading the HP StoreOnce - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 10
Select the correct domain name from the drop-down list. The HP StoreOnce Enterprise Manager version 1.0.1 supports both authentication methods (local and LDAP) simultaneously. NOTE: The default user hprmsadmin is always a local user even if LDAP is selected as the authentication mechanism. 3. After - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 11
HP StoreOnce Enterprise Manager browser is refreshed, the system may disconnect you and require you to log in again. • If you close the browser, the user regions of the interface Throughout this guide, procedures refer to various regions of the HP StoreOnce Enterprise Manager interface. See Figure 1 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 12
and perform all actions in the HP StoreOnce Enterprise Manager. Users with user-level permissions (users) can only view those items the information available in the user view (shown in Figure 2 (page 12)). Figure 2 Regions of the interface, user view This user guide explains all actions that can - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 13
cannot add a device, add new users, or create groups. Adding a device HP StoreOnce systems monitored by the HP StoreOnce Enterprise Manager are referred to as devices. Before adding a device to the HP StoreOnce Enterprise Manager, update the device firmware to the most recent version. Four - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 14
B6000-series device, you must enter the user ID and password as authentication. 4. Select the appropriate polling interval from the Polling Interval field. The polling interval indicates how often the device is surveyed by the HP StoreOnce Enterprise Manager to determine and record or report - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 15
a Gen2 system to a Gen3 single node system, you must remove the device from the HP StoreOnce Enterprise Manager before the upgrade, and add it back to the HP StoreOnce Enterprise Manager after the upgrade. NOTE: Device additions can be completed by using a file or a Fully Qualified Domain Name - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 16
; this displays all the service sets/devices for which the system cannot automatically find the IP address. Enter the IP address of the B6000, 26xx, 42xx, or 44xx series device corresponding to all the listed service set entries, and then click OK. 16 Configuring the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 17
for the local authentication mechanism. See the HP StoreOnce Enterprise Manager User Guide to switch to LDAP authentication and for instructions for logging in and adding users after using the LDAP authentication mechanism. Adding users locally To add new users or administrators, if you are using - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 18
multiple NAS shares from the Un-Grouped NAS list, and then click Add >. Add all NAS shares by using Add All > instead. 18 Configuring the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 19
-Grouped CatalystStores list, and then click Add >. Add all CatalystStores by using Add All > instead. 11. Click Next. 12. On the Add User screen, select a single or multiple users from the Available Users list, and then click Add >. Add all users by using Add All > instead. Creating a new group 19 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 20
13. Click Next. 14. On the Summary screen, review the information for each tab. 20 Configuring the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 21
15. If applicable, click Back to make any changes to the information for the new group. 16. If the information is correct, click Finish. The Success dialog box appears. Creating a new group 21 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 22
from the Navigation tree. Importing an AD group An administrator can import an AD group into the HP StoreOnce Enterprise Manager. After an AD group is imported, all users of that AD group can log into the HP StoreOnce Enterprise Manager, and see the groups for which they are members. To import an AD - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 23
• Group Description: The description of the group (populates automatically after you select a group) • Contact Number: Phone number of the user 4. Click Next. 5. On the Add Libraries screen, select a single or multiple libraries from the Un-Grouped Libraries list, then click Add >. Add all libraries - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 24
10. Click Next. 11. Review the Summary screen and information displayed on each tab. If the information is correct, click Finish. 24 Configuring the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 25
After the group is imported, all users of this group can log into the HP StoreOnce Enterprise Manager by using their LDAP credentials. Importing an AD group 25 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 26
the various devices and of the replication process between the devices by way of regular emails. Before users start receiving emailed reports, an SMTP server must be added for the HP StoreOnce Enterprise Manager to start sending emails. Adding an SMTP server for sending emails Only an administrator - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 27
removes the SMTP details. Modifying the data retention period Configure the time period for how long to keep the history data in the HP StoreOnce Enterprise Manager database. Select the Administration tab in the Navigation tree, then select the Data Retention Tab. The screen displays the default - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 28
, weekly, monthly, quarterly, and yearly reports. This way, you can have all the reports you want without logging into the HP StoreOnce Enterprise Manager. The Report Scheduler is available for the following reports: • Replication Jobs • Data Transferred • CatalystStores Jobs • CatalystStores Usage - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 29
3. Display the report of interest by using the necessary drop-down boxes. (For more information, see the individual report sections.) 4. Click Schedule an email in the upper right corner of the screen. The Report Scheduler window appears. This window provides three options: • Create a New Report - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 30
. To add a report to an existing Report Scheduler: 1. From the Report Scheduler window, select a Report Scheduler to update with the new report. 30 Configuring the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 31
report type, the screen contains tabs to separate reports by appliance, service set, library, port, drive, NAS share, and CatalystStore reports. Report Scheduler from the User Configuration screen. Viewing, modifying, or removing a report scheduler 1. Go to User Configuration in the Navigation tree - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 32
by clicking Modify; you can only do that by clicking Schedule an email on the respective report page. • Remove-Deletes the Report Scheduler from the HP StoreOnce Enterprise Manager. You are presented with two confirmation boxes before the Report Scheduler is removed. 32 Configuring the - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 33
The system administrator can view the Overall Status Summary for all groups recognized by the HP StoreOnce Enterprise Manager. Users can view the Overall Status Summary for all groups recognized by the HP StoreOnce Enterprise Manager to which they have access. To do so, click on Devices in the - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 34
Filtering devices to appear The HP StoreOnce Enterprise Manager allows users and administrators to filter the devices that appear in the devices group view. Because administrators and users have different permission levels, users can choose only from the groups to which they have access and - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 35
again, click Reset. Launching the device GUI As you monitor multiple devices with the HP StoreOnce Enterprise Manager, it might be necessary to view specific device details. The HP StoreOnce Enterprise Manager provides a way to interact with a device's graphical interface through the Launch Devices - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 36
after you log back in. You can also manually remove a launched device: 1. Select Launched Devices Explorer, you might have a problem logging out of the HP StoreOnce Enterprise Manager the first time you columns to appear The HP StoreOnce Enterprise Manager allows users and administrators to customize - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 37
OK to save these settings. NOTE: Click Reset Columns to restore the original columns. Firmware notification In the device group view, the Firmware version column shows the firmware version of the managed HP StoreOnce device. This column is optional; it does not display in the device list page by - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 38
updates available for any device Device list with the firmware version column selected in the customized view (regardless of whether updates are available for any device): Device list showing firmware version column automatically if a firmware update is available for any device 38 Managing devices - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 39
Viewing replication topology The HP StoreOnce Enterprise Manager allows users to view the replication relationships between the devices in a graphical format. In the replication topology view, users can see all the replicating devices that are part of that group. Replication relationships are group- - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 40
• Replication direction: The arrow in the replication line shows the direction of the replication. If both the devices connected by an edge are replicating to each other, then a bidirectional arrow is displayed. • Node information in tooltip: The tooltip of the device nodes provides more information - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 41
1. In the Filter By drop-down box, select whether to filter by device status or replication status. 2. In the Equal To drop-down box, select the value of the status to view. The choices are Critical, Warning, Unknown, Information, and Good. 3. Click Filter. The graph is filtered to match the - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 42
to the viewer, the saved layout is available for display. This saved layout is specific to your login; it will not be visible to other users in the same group or a different group. Managing removed devices Any devices that are removed using the procedure "Removing a device" (page 113) can be viewed - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 43
the content pane. 2. To restore one or more devices: a. Select the box for each device to be restored. b. Click Restore, and follow the instructions. A warning dialog box appears. c. Click Yes to continue. Another warning dialog box appears. d. Click Yes to restore the device. The restored device is - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 44
Viewing license information" (page 69) • "Viewing storage information" (page 70) • "Viewing support ticket information" (page 71) At any time, from the All Devices screen, you can , you must first select a service set to access the Current Issues tab. Gen2 and Gen3 single node 44 Managing devices - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 45
Gen3 multi-node: Viewing device details 45 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 46
device details. Viewing current issues Users and administrators can view current issues Gen3 multi-node system, click the preferred service set after clicking More Details) See "Accessing HP StoreOnce VSA devices, the Current Issues tab displays the current status of the device, including HP StoreOnce - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 47
shares, and CatalystStores on the selected service set. It also includes a pie chart of service set statistics showing the space used by the service sets and the remaining space; the remaining space includes the couplet free space and the StoreOnce bookkeeping data. This screen updates automatically - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 48
GUI is automatically added under Launched Devices of the Navigation tree on the left pane of the HP StoreOnce Enterprise Manager. NOTE: If necessary, disable pop-up blockers on the web browser so that the new window can open. NOTE: To view details for a - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 49
1. On a Gen2 or Gen3 single node system, select Configure Threshold Alerts on the Current Issues tab. On a Gen3 multi-node system, select Configure Threshold Alerts on the initial device details screen. Gen2 and Gen3 single node systems Gen3 multi-node systems: 2. On a Gen3 multi-node device, click - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 50
3. Use the slider bar to set the minimum threshold from 95 to 45 (percent) in increments of 10. The email alerts begin at the minimum threshold and continue at each threshold level. For example, if you set the threshold to 65, the email alerts are sent out after the disk used space reaches 65, 75, - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 51
the table heading row to select all email alerts at once. Adding ESXi information Administrators can add the information for an ESXi server on an HP StoreOnce VSA device. Viewing device details 51 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 52
tab if the information has not already been entered. Viewing virtual libraries Users and administrators can view details of the devices to which they have Replication tab. • On a Gen3 multi-node device, select a service set, and then click the Virtual Library Replication tab. The Virtual Library - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 53
name is applicable only for Gen3 multi-node devices. Hovering the mouse over the first column indicates that the service set name is applicable only for those devices. 3. To sort the list by a specific column, click the column title once to view by ascending order - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 54
is a library, and the edges indicate the replication link between the libraries. This example shows a replication between two libraries. NOTE: View Replication Topology is only enabled after View All is selected for the View By field. The topology view is not available for filtered views of virtual - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 55
5. To filter libraries by type, select the type of libraries to view (all, source, target, or non-replicating) in the View by field. The screen refreshes to display only libraries of that type. NOTE: If there are no libraries of that type, the list appears, but there are no entries. NOTE: If you are - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 56
the left pane of the HP StoreOnce Enterprise Manager. NOTE: To view details for a different device within that group, click [group name] Devices in the bread crumbs, and then select the radio button of the device to view. Viewing virtual library disk usage Users and administrators can view details - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 57
set, disk space occupied by virtual libraries in the current service set but in a different group, and StoreOnce bookkeeping data), and free space. • Couplet Disk Usage-The space used by each node, couplet free space, deduplication ratio, and amount of user data stored on the couplet of the selected - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 58
Viewing NAS shares Users and administrators can view details of NAS shares to which they have access. To do so: 1. : • On Gen2 or Gen3 single node devices, click the NAS Replication tab. • On Gen3 multi-node devices, select a service set, and then click the NAS Replication tab. 58 Managing devices - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 59
The device name, service set and share name, share status, replication status, and details are listed for each NAS share on the device. Viewing device details 59 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 60
name is applicable only for Gen3 multi-node devices. Hovering the mouse over the first column will indicate that service set name is applicable only for those devices. 3. To sort the list by a specific column, click the column title once to view by ascending order - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 61
Clicking View Replication Topology (if available) opens a screen that shows a graphical representation NAS shares on the device and their replications. 5. To filter NAS shares by type, select the type of shares to view (all, source, target, or non-replicating) in the View by field. The screen - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 62
; virtual libraries; and disk space occupied by NAS present in a different group; and HP StoreOnce bookkeeping data), and free space. • Device Disk Usage-The used space, free space, deduplication ratio, and amount of user data stored on the selected device. The table to the right of the graphs lists - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 63
occupied by NAS in the current service set but in a different group, and StoreOnce bookkeeping data), and free space. • Couplet Disk Usage-The space used by each node, couplet free space, deduplication ratio, and amount of user data stored on the couplet of the selected service set. The table to the - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 64
64 Managing devices - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 65
Current Issues tab (see "Accessing the Current Issues screen " (page 44)). 2. Do one of the following: • On HP StoreOnce VSA and Gen3 single node devices, click the CatalystStore tab. • On Gen3 multi-node devices, select a service set, and then click the CatalystStore tab. Viewing device details 65 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 66
The device, service set, and CatalystStore name; CatalystStore status; accessibility; and number the radio button of the device to view. After a Gen3 device is added to the HP StoreOnce Enterprise Manager, it attempts to reach all the CatalystStores within that device using the default access key - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 67
Enter the access key in one of the following ways: • Click Accessible for the relevant CatalystStore, and enter the access key directly. • If the same access key needs to be applied to a number of CatalystStores, select all the relevant CatalystStores, enter the access key in the text box, and click - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 68
Viewing CatalystStore disk usage Users and administrators can view details of the CatalystStores to which they have access. To do so: 1. Navigate to the Current Issues tab (see "Accessing the Current Issues screen " (page 44)). 2. On HP StoreOnce VSA and Gen3 single node devices, click CatalystStore - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 69
of the graphs lists all of the CatalystStores in the current service set and current group along with the physical disk space used, the user data stored, and the deduplication ratio. Viewing license information On an HP StoreOnce VSA device, administrators can view details of the installed license - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 70
HP StoreOnce Enterprise Manager. 2. Access http://webware.hp.com, and then follow the on-screen instructions to generate the license key. 3. Save the license file to the system on which the HP StoreOnce screen shows the current allocated capacity, expandable capacity, and datastores. It also shows - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 71
fail and the system will report that another user is already adding storage. Viewing support ticket information On an HP StoreOnce VSA device, users and administrators can view and generate support tickets. Several tickets can be added; however, support tickets deplete storage space and should be - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 72
. The file name can contain alphanumeric characters (i.e., A-Z, a-z, 0-9) and underscores (_). 4. Click Ok. The support ticket is downloaded onto the HP StoreOnce VSA device. 5. To download a support ticket into the HP StoreOnce Enterprise Manager, select it and click Download to SEM. You can only - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 73
Ticket screen. Saving a support ticket locally After a support ticket has been downloaded into the HP StoreOnce Enterprise Manager, save it locally (i.e., it is saved to the local drive of the machine whose browser the user is accessing to open the HP StoreOnce Enterprise Manager; not necessarily - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 74
1. Select Messages in the Navigation tree. The screen displays the managed, un-managed, library, NAS share and Catalyst details. 2. Select specific messages, or check the box in the header row to select all of the messages. 3. Click Acknowledge. 4. Click OK in the two confirmation dialog boxes. A - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 75
Enterprise Manager version 1.0.1supports report and trending for the history data. The HP StoreOnce Enterprise Manager shows a dashboard of overall appliance status, library status, NAS share status, replication jobs, replication duration and size, object store status, forecast, disk usage, - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 76
consider whether the HP StoreOnce Enterprise Manager was able to connect to an HP StoreOnce device. Viewing the next drop-down box populates with the appropriate options. The service set box is only active for Gen3 multi-node devices. After the user provided time period (Replication window). 76 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 77
Group for which to forecast • Device-Device for which to forecast • ServiceSet-Service set for which to forecast • View By-View forecasting data by target library for the StoreOnce device. • New Replication Link Speed (optional)-A new link speed that could be available for the StoreOnce device After - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 78
Slot Mapping Activity report 1. Select the Replication tab. 2. Select the SlotMapping Activity tab. 3. Use the drop-down boxes to select the appropriate group, device, service set, and library/NAS shares. 4. Use the For Last drop-down box to select the time period. 78 Accessing and viewing reports - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 79
5. Click Show Data to see the details. The Slot Mapping Activity report is displayed as a list of all slot mappings by time pulled from the device every day. For example, if you select a time period for the last week, all slot mappings retrieved daily for the selected week are displayed. By default, - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 80
Separate rows are visible for slot map replication for the source and for the target. In most cases for two individual entries, one for replication from the source and another from the target, the Change count and Local library columns are the only differences. After selecting a device and preferred - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 81
Cartridge Activity report 1. Select the Replication tab. 2. Select the Cartridge Activity tab. 3. Use the drop-down boxes to select the appropriate group, device, service set, and library. 4. Use the For Last drop-down box to select the time period. 5. Click Show Data to view the Cartridge Activity - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 82
a. Select Any column, bar code, or job status from the Filter by drop-down list. b. Enter the appropriate value in the search box. c. Click Filter. The content pane displays only the data meeting the filter criteria. d. Click Reset to clear the filter. 7. Use Customize View to view allowable columns - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 83
default. 3. Use the drop-down boxes to select the appropriate group, device, service set, stores, type, and time period to display the report. On HP StoreOnce VSA and Gen3 single node devices, after a device is selected, the Service Set drop-down box is disabled, and stores are listed. Select stores - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 84
tab. 4. Use the drop-down boxes to select the appropriate group, device, service set, stores, type, and time period to see the report. On HP StoreOnce VSA and Gen3 single node devices, after a device is selected, the Service Set drop-down box is disabled, and stores will be listed. Select stores - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 85
for time periods less than two months. • The date is refreshed automatically with live data for a time period of last 1 hour. Viewing the Service Set Performance report 1. Select Reports in the Navigation tree. 2. Select the Performance tab. 3. Use the drop-down boxes to select the appropriate group - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 86
Report At drop-down box to select the library level. 5. Click Select ServiceSet to see a list of available service sets. 6. Select a service set. 7. Click OK to close the Available Service Set list. Select Interface is now enabled. 8. Click Select Interface to see a list of available libraries. 86 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 87
group and device. 4. Use the Report At drop-down box to select the port level. 5. Click Select ServiceSet to see a list of available service sets. 6. Select a service set. 7. Click OK to close the Available Service Set list. Select Interface is now enabled. Viewing the Performance report 87 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 88
group and device. 4. Use the Report At drop-down box to select the drive level. 5. Click Select ServiceSet to see a list of available service sets. 6. Select a service set. 7. Click OK to close the Available Service Set list. Select Interface is now enabled. 88 Accessing and viewing reports - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 89
8. Click Select Interface to see a list of available libraries. To filter the libraries, enter text into the Available Libraries text box, and click Search. Click Clear to clear the filter. 9. Select a library. 10. Click OK to close the Available Library list. Select Drive is now enabled. 11. Click - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 90
At drop-down box to select the NAS share level. 5. Click Select ServiceSet to see a list of available service sets. 6. Select a service set. 7. Click OK to close the Available Service Set list. Select Interface is now enabled. 8. Click Select Interface to see a list of available NAS shares. To - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 91
to see a list of available service sets. 6. Select a service set. 7. Click OK to close the Available Service Set list. Select Interface is now Throughput or Write Throughput. 13. Use the drop-down boxes to select either User Data or Actual Data. 14. Set the time period to display using the View - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 92
share, and device • Gen3 multi-node will display library, NAS share, service set, CatalystStore, couplet, and node • Gen3 single node will display library Space (GB) • Appliance Total Capacity (GB) • Couplet Free Space (GB) • Couplet Total Capacity (GB) • Total User Data for the selected Device (GB - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 93
set, CatalystStore, and couplet • Gen3 single node will display library, NAS share, CatalystStore, and device c. The specific couplet, service set, library, NAS share, or CatalystStore (based on the selection in the Type drop-down box) d. From Last (time period) Viewing forecasting of disk space - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 94
) This denotes the time that will take to reach the threshold limit. NOTE: The threshold limit is 95% of capacity. Viewing the Alerts Summary report Viewing the Alert Summary report The replication and CatalystStore copy job's alert summary is used to show the details of - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 95
. NOTE: If you encounter the message, No data found for the selected duration, in the Alerts Summary tab and you have administrative privileges, create a user and allow 24 hours to see results on the Alerts Summary tab. Configuring the email notification of alerts After an administrator adds an SMTP - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 96
5. In the wizard, click Next> to begin. 6. Select Groups from the Available Groups list (or click Add All). 7. Click Add. (You can remove groups by using Remove or Remove All.) 8. Click Next>. 9. Select Events for the configuration. 96 Accessing and viewing reports - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 97
10. Click Next>. 11. Select the email interval: • Daily ◦ Recipients receive daily emails at the selected time. ◦ You can select a Start From date; the system begins sending emails on that date. ◦ Example: Select 1 AM and Start From 08/17/2011. Every day beginning on August 17, 2011, the recipients - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 98
email at 12 AM. (Using January marks the quarters: January through March, April through June, and so forth.) • Yearly ◦ Recipients receive yearly emails on the selected date and time. ◦ You can select a month to receive the yearly email. ◦ You can select a Start From date; the system begins sending - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 99
16. Click Next>. 17. Review the information on the Summary screen. 18. Click Preview if you want to see a preview of an alerts email before confirming the configuration. Click OK to exit the preview. Click Send Mail if you want to send a sample email before confirming the configuration. Click OK in - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 100
the authentication information. • LDAP (Lightweight Directory Access Protocol) authentication-The HP StoreOnce Enterprise Manager uses the information stored in the LDAP to authenticate users. The HP StoreOnce Enterprise Manager supports both Authentication types simultaneously; there is no need to - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 101
of "Configuring the HP StoreOnce Enterprise Manager" (page 13). Removing a user or administrator Administrators can remove a user or another administrator using either the Active Users tab or the Deactivated Users tab. Removing a user from the Active Users tab To remove a user or administrator from - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 102
A success dialog box appears. The selected user is removed from the list of users. Deactivating a user The administrator can deactivate and reactivate users. A deactivated user cannot log into the HP StoreOnce Enterprise Manager. To deactivate a user: 1. From the Navigation tree under Administration - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 103
wants to manage and monitor as a collective set. The administrator can also assign a user or a set of users to a group that provides monitoring access for the group. After a new device is added to the HP StoreOnce Enterprise Manager, it is added to the Un-Grouped group. Any library or NAS share - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 104
5. Click Next. 6. On the Add Libraries screen, libraries can be added from Un-Grouped libraries. Libraries from existing groups can be moved back to Un-Grouped libraries. a. Click on the names of libraries in the Un-Grouped libraries that are to be added to the group. To select several at a time, - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 105
a. Click on the name of the NAS share in the Un-Grouped NAS table to be added to the group. To select several at a time, hold down the Ctrl key, and click each NAS share to be added. The NAS shares are then highlighted in the table. b. Click Add between the two tables in the wizard. This action - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 106
table. b. Click Add between the two tables in the wizard. This action moves the highlighted users from the Available Users table to the Selected Users table. NOTE: Only users with the role of User are listed because users with the role of administrator always have access to all groups. To add all - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 107
Group Management screen. Moving a library or NAS share from one group to another The administrator can move libraries and NAS shares between user managed groups: 1. From the Navigation tree under Administration, click Group Management. 2. Select the group containing the library or NAS share to be - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 108
4. In the wizard, click Next to begin. 5. On the Move Libraries screen, select the libraries to move. a. Click on the names of libraries in the Select Libraries table to be removed from the group and added to another group. To select several at a time, hold down the Ctrl key, and click each library - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 109
7. On the Move NAS screen, select the NAS shares to move. a. Click on the names of the NAS shares in the Select NAS table to be removed from this group and moved to another group. To select several at a time, hold down the Ctrl key, and click each NAS to be moved. The NAS shares are then highlighted - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 110
12. Click Next. 13. On the Summary screen, review the information on each tab for correctness. 110 Performing administration procedures - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 111
. Removing a group Administrators can remove a group from the HP StoreOnce Enterprise Manager. All NAS shares and libraries associated with that group are moved to the Un-Grouped group, and any user associated - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 112
and then typing in the correct information. If you are modifying the polling interval or IP address of an HP StoreOnce B6000-series device, you must enter the user ID and password as authentication. 6. Click Apply. The updated polling interval appears in the Polling Interval (in minutes) column - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 113
, restored, or permanently removed. See "Managing removed devices" (page 42). Deploying HP StoreOnce VSA Introduction The following instructions provide the recommended deployment method because it guides the user through the deployment steps and incorporates a number of checks and processes that - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 114
IP address or hostname of the vCenter. • The login credentials for a user with administration rights on the ESXi server (or vCenter, if appropriate) ) Password • The name of the StoreOnceVSA_OVF file • The name of the HP StoreOnce VSA • If static IP addressing is required, you will also need: ◦ - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 115
3. Click Next> to display the ESXi Details (vCenter ) page. Performing device management functions 115 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 116
are displayed. At this stage, you are selecting the datastore for the HP StoreOnce VSA system files (not the data storage). This datastore requires a minimum of 50 GB capacity. (The virtual disk created will be thin provisioned with a capacity of 500 GB.) • In the Select OVF from Depot on SEM drop - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 117
Select a datastore for the User Data Disk. The datastore can be VMFS or NFS: • The virtual disk created from a VMFS datastore will be thick provisioned, lazy-zeroed with a capacity of 1 TB. All ensure that the maximum file size of 1 TB is supported for NFS. Performing device management functions 117 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 118
VSA is deployed, but the device is not added into the HP StoreOnce Enterprise Manager. Use the Add function on the Device Management page in the HP StoreOnce Enterprise Manager to explicitly add the HP StoreOnce VSA into the HP StoreOnce Enterprise Manager. 8. Click Next>. Check the details on the - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 119
are displayed. If required, you may choose to run deployment in the background. Click Cancel to exit the deployment process, if required. 10. After the HP StoreOnce VSA is configured, the following screen is displayed. Performing device management functions 119 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 120
chapter, but after power-on the vSphere client method requires you to apply the storage manually by using HP StoreOnce CLI prepare storage and add storage commands. IMPORTANT: The HP StoreOnce VSA supports up to 10 x 1 TB vDisks. If you increase storage and notice a reduction in performance, you - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 121
1. Click Name on the Devices - All Devices page. This displays the Status page for the HP StoreOnce VSA. After you use the HP StoreOnce VSA GUI to create backup target devices, such as Catalyst Stores, VTL libraries and NAS shares, summary status information is updated on this page. 2. Note the ESXi - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 122
. In the example shown, there is only one available datastore. For NFS datastores, the default option is a thin-provisioned datastore. In this case, the capacity of the datastore should be 1 TB or more. The amount of free space on the datastore will depend 122 Performing administration procedures - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 123
Serial Number field in the Administration - Devices page, and make a copy of the details. Follow the instructions in the HP StoreOnce VSA Deployment and Configuration Guide to obtain an LTU for the HP StoreOnce VSA, and save it as a text file. 2. After you have obtained a unique license, click Name - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 124
3. Click on Install License.... 4. Browse to the file that contains the LTU string, and click OK. 5. The license is applied, and licensing details on the Status page are updated to show that the license has been applied. 124 Performing administration procedures - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 125
only if the authentication mechanism is Local. If the authentication mechanism is LDAP, users must change their passwords in LDAP. Users and administrators can change their passwords: 1. In the Navigation tree, click User Details. The User Details fields appear in the content pane, with the current - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 126
view the history log for all devices to which the user has access. The administrator can view the history log for all devices. To do so, use the following procedure. 1. On the Navigation tree, click History - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 127
box appears. f. Click OK to return to the History Log. 5. Users with administrator-level permissions can clear the History Log: NOTE: Clearing items the items permanently; there is no way to restore cleared/deleted items. HP advises that the History Log be exported before any items are cleared. a. - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 128
Enterprise Manager is installed. To back up the information on the HP StoreOnce Enterprise Manager database: 1. On the host server, click Start. 2. Select All Programs→Hewlett-Packard→HP StoreOnce Enterprise Manager→Backup StoreOnce Enterprise Manager Database. The utility opens and runs in a new - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 129
all the data to the current system. To restore backup information to the HP StoreOnce Enterprise Manager database: 1. On the host server, click Start. 2. Select All Programs→Hewlett-Packard→HP StoreOnce Enterprise Manager→Restore StoreOnce Enterprise Manager Database. The utility opens and runs in - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 130
5. The backup copy of the database information is restored to the HP StoreOnce Enterprise Manager. NOTE: This procedure can be used to duplicate the HP StoreOnce Enterprise Manager system onto another server. Another license must be purchased for the new copy of the database. The existing license - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 131
useful in the context of automation using scripts. The StoreOnce Enterprise Manager version 1.0.1 does not currently provide support for viewing the summary/status of CatalystStores through the CLI. Users can access the HP StoreOnce Enterprise Manager using a command line console. Changing the port - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 132
Id in the following format: domain name / user id Using Help for the Command Line Interface client To view the details about how to use the CLI Client, choose one of the following options: • To view help content without logging into the HP StoreOnce Enterprise Manager, open a command prompt, and - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 133
Listing existing commands 1. At the command prompt, enter the following command: help The CLI client displays the existing command list. The following commands are available: • show groupsummary • show groups • show devicelist • show criticaldevices • show servicesetsummary • show devicesummary • - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 134
group details At the command prompt, enter the following command: show groups The client displays your group details. 134 Using Command Line Interface for the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 135
Viewing device details 1. Enter the following command: show devicelist The client displays the groups that you own. 2. To view the device list, enter the appropriate group number or group name. The client displays the list of devices and information for the selected group. Viewing device details 135 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 136
device in the selected group: • Current status of the device • Status of the service sets (B6000-series and above) • Status of any virtual libraries on the device • ratio • Amount of stored user data Gen2 and Gen3, single node 136 Using Command Line Interface for the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 137
Gen3, multi-node Viewing the device summary 137 - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 138
number> For example: show devicesummary -g Un-Grouped -a CZJ0420GZB Gen3, multi-node For example: show devicesummary -g Un-Grouped -a hpb499bac0d9a2 138 Using Command Line Interface for the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 139
Viewing libraries The screen shots are for Gen2 devices unless stated otherwise. 1. At the command prompt, enter the following command: show libraries The client displays the groups that you own. 2. Enter the appropriate group number or group name of the device. The client displays the list of - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 140
B6000-series and above). The libraries list displays the following information for the selected service set: • Status of the library • Replication Status of the library • -Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202 140 Using Command Line Interface for the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 141
to a file, use the command -o as follows (B6000-series and above): show libraries -g -a -s -o For example: show libraries -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202 -o C:\LibraryList.txt Viewing NAS shares - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 142
share information (B6000-series and above). The libraries list displays the following information for the selected service set: • Status of the NAS share • Replication status of the NAS share • Replication number> For example: 142 Using Command Line Interface for the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 143
to a file, use the command -o as follows (B6000-series and above): show nasshares -g -a -s -o For example: show nasshares -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202 -o C:\LibraryList.txt Viewing a list of - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 144
, or service set that you manage. The client displays the time periods for the statistics. 5. Enter the time period from the list of available periods. The client displays the deduplication and disk usage statistics for the selected component. 144 Using Command Line Interface for the HP StoreOnce - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 145
6. You can specify the device serial number with the show dedupstats command in the following format: show dedupstats -g -a -l For example: show dedupstats -g group1 -a CR201050FD -l Library1_REMOTE Viewing deduplication and disk usage statistics - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 146
device number or device serial number from the list. The client displays the component types for the device. 146 Using Command Line Interface for the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 147
4. Enter the service set number for which you want to view replication job statistics (Gen3, multi-node devices). The client shows three options: • Libraries • NAS Shares • All 5. Enter - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 148
: show repjobstats -g Un-Grouped -a CR2061E862 -l "Library 2" -t last_24_hours Gen3, multi-node show repjobstats -g -a -s -l -t For example: 148 Using Command Line Interface for the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 149
multi-node) 1. At the command prompt, enter the following command: show servicesetsummary 2. Enter the appropriate group number of the device. The client displays the service sets for the selected device. 3. Enter the appropriate device number or serial number from the list. The client displays the - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 150
as follows: show servicesetsummary -g -a -s -o For example: show servicesetsummary -g Un- [USERID] -p [PASSWORD] -c "[BATCH CMD]" > [FILE] 150 Using Command Line Interface for the HP StoreOnce Enterprise Manager - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 151
A Troubleshooting The HP StoreOnce Enterprise Manager provides error messages for all errors. to the log file on the server. The log file is located at log\ RMS_ServiceLog.log. Contact HP Support for help. Table 1 Common issues Symptom Unable to log in. Possible Cause Solution • You have already - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 152
network problems or the HP StoreOnce device is down. • Add a valid HP StoreOnce device. • The specified IP address is not for an HP StoreOnce . 3. Users should contact the system administrator. Administrators should contact HP Technical Support. See HP technical support. 152 Troubleshooting - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 153
the port number to another port number which is free on the installation machine. 5. Then, start the HP StoreOnce Enterprise Manager tomcat service "HP StoreOnce RMS". While using the backup utility, the message, Access Denied, is displayed. You may not have sufficient privileges on the folder - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 154
GUI, and then complete the expansion process again. The HP StoreOnce VSA deployment The network is congested (i.e., Restart HP StoreOnce Enterprise Management is delayed for an extensive amount ESX overload). services. of time. Another user is currently adding for this device" during Storage - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 155
related information: • HP StoreOnce Enterprise Manager Installation Guide You can find these documents from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals In the Storage section, click Disk Storage Systems, then Disk-to-Disk Backup, and then select - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 156
To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. 156 Support and other resources - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 157
D2D deduplication G Gen2 Gen3 group H HP StoreOnce Enterprise Manager (Enterprise Manager) L library N NAS Share The previous name of the HP StoreOnce Backup software described in this user guide. A system on which many tapes are stored for easy retrieval. For the HP StoreOnce Enterprise Manager, it - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 158
Group, 103 User Management, 101, 102 administrator adding, 17 alerts emails configuring, 95 authentication mechanisms, 100 B backup, 128 job statistics, 146 configuring 158 Index alerts emails, 95 configuring the HP StoreOnce Enterprise Manager, 13 contact information, 125 create group, 17 Current - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 159
HP technical support, 155 HP StoreOnce Enterprise Manager build number, 28 HP StoreOnce Enterprise Manager version, 28 HP StoreOnce VSA device changing storage allocation, 71 generating support ticket, 72 installing license, 70 saving support 100 add users, 17 login O orphan service set, 16 Overall Status Summary - HP D2D4004fc | HP StoreOnce Enterprise Manager User Guide (TC458-96012, December - Page 160
HP, 155 support ticket generating, 72 saving locally, 73 support tickets viewing, 71 T technical support HP, 155 service locator website, 155 trending viewing, 75 troubleshoot, 151 U Un-Grouped, 112 160 Index upgrading, 9 user 93 group summary, 33 HP StoreOnce Enterprise Manager version, 28
HP StoreOnce Enterprise Manager version
1.0.1 User Guide
*TC458-96012*
HP Part Number: TC458-96012
Published: September 2013
Edition: 2