HP D2D4004i HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S
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- HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 1
HP StoreOnce G2 Backup System user guide Abstract This is the user guide for the following G2 and G2-E HP StoreOnce Backup Systems: • HP D2D4300 Series: HP D2D4324 and HP D2D4312 • HP D2D4100 Series: HP D2D4112 and HP D2D4106 • HP D2D2500 Series: HP D2D2504 and HP D2D2502 Some features described in - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Micro Devices, Inc. The StoreOnce Backup System product firmware includes software developed by the OpenSSL - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 3
Devices 10 Devices (Virtual Tape Devices 10 Making Replication Target libraries visible to the host 16 Cartridges ( NAS)...21 Configuring NAS targets for CIFS 22 Configuring users on AD (CIFS shares only 24 Configuring NAS 36 SNMP (Configuration)...37 HP Systems Insight Manager 39 Email Alerts - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 4
4312 Backup System 115 HP D2D4112/4106 Backup System 116 HP D2D2502/2504 Backup System 117 Hot-plug drive LEDs...118 Fibre Channel card LEDs...119 Capacity upgrade kit LEDs...119 12 Hardware monitoring 121 Resolving problems...122 13 Troubleshooting 125 Connecting to the StoreOnce Backup System - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 5
If several disks fail...146 Replacing the disks (HP D2D2500 Series 146 Replacing the disks (HP D2D4300/4100 Series 148 Creating cartridges (Virtual Virtual Tape Devices using Tape Attach 154 Configuration (Tape Attach 154 Manual jobs (Tape Attach 157 Scheduled jobs (Tape Attach 160 Active Jobs - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 6
detailed information on using the HP StoreOnce Backup System Web Management Interface. It also contains troubleshooting information. The following documents are also available: • HP StoreOnce Backup System Concepts Guide: If you are new to the HP StoreOnce Backup System, it is a good idea to - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 7
User Account (Administration) (page 82) menu option. Only one active session is supported. You cannot connect to an HP StoreOnce Backup System message Whenever you upgrade software, there will be a pop-up in the Web Management Interface that summarizes all the changes in this upgrade. Click Close to - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 8
To display information about your HP StoreOnce Backup System and its network connection. • HP D2D4312 Backup System. NOTE: If a capacity upgrade kit has been installed, the shelves are also shown on the Summary page. (HP D2D2500 Series products do not support connection of a Capacity Upgrade Kit - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 9
shares within the HP StoreOnce Backup System. After a power up or reset, each device is checked and brought on line. This can take a long time, especially after an unscheduled power fail, where the message will show 'Starting'. Disk Licensing for models that support a Capacity Upgrade Kit will show - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 10
are a new user, we strongly recommend that you read the following documents, which are available from the HP web site. They provide a detailed discussion about replication deployment strategies and terminology and include worked examples. • HP StoreOnce Backup System Concepts Guide: This describes - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 11
This is the role of the library, which may be non-replicating, replication source or replication target. This is the status of the library, which may tape devices HP StoreOnce Backup Systems emulate a range of physical tape devices, which are listed below. NOTE: Not all products support all emulation - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 12
an appliance. If you configure 1 library with 200 drives on an HP D2D4312 Backup System, you will still have 49 libraries available in theory, but you will for VTL, NAS and Replication implementations for maximum and recommended values. NOTE: G1 products do not support flexible emulation; they have - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 13
iSCSI Initiator itself. (See the HP StoreOnce Backup System Installation and Configuration Guide for more information about configuring the iSCSI host or backup job with which it is associated. This is the emulation type used by the backup software. The HP StoreOnce Backup System supports a number - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 14
virtual. Backup application support for Ultrium whose capacity is appropriate users may choose to connect the device to an iSCSI or a FC port. It is possible to change the tape device ports after creation. No of Barcode Characters: The HP StoreOnce Backup System must enter it manually if you are - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 15
log on to the initiator. You must also provide the target CHAP user name and secret. On the iSCSI Initiator you must also make sure about configuring the Microsoft iSCSI Initiator see the HP StoreOnce Backup System Installation and Configuration Guide. To edit device details It is possible to - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 16
15 minutes to delete all the files and free space on the HP StoreOnce Backup System. Making Replication Target libraries visible to the host NOTE: See Replication (page 58) for more details on replication configuration. Replication Target libraries are not normally visible to the host, but you can - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 17
same cell/domain that can access the source cartridge • Import the data on the target cartridge into the backup application (this operation must be repeated after each replicate operation to the cartridge) • Perform the desired operation on the cartridge, which may be: ◦ Verify the cartridge using - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 18
a cartridge within the HP StoreOnce Backup System. Barcodes are shared with the backup application, if requested. The backup application may also choose slot is included in a replication mapping configuration. It cannot be edited from this page. This shows the actual used capacity in MB or GB. If - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 19
, even if you have not yet written data to them. Similarly, the erase function on most backup applications does not return the cartridge to a completely blank state. The Max Size defaults to the appropriate capacity for the drive emulation type selected on the Devices tab, but if the Used Size is - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 20
with a smaller cartridge capacity. To create a cartridge backup application services user needs to re-align their library configuration against their backup application should they become out of sync, perhaps because the backup application has crashed, or if the backup application does not support - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 21
are a new user, we strongly recommend that you read the following documents, which are available from the HP web site. They provide a detailed discussion about replication deployment strategies and terminology and include worked examples. • HP StoreOnce Backup System Concepts Guide: This describes - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 22
effect immediately. If the NAS server (service) needs to restart, there will be a warning provided to the user, which they can accept to allow users can access the shares created on the HP StoreOnce Backup System with this authentication setting. User authentication Setting authentication to user - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 23
the names of domain users that will have access. See Configuring users on AD (CIFS shares only) (page 24) for detailed instructions. Creating a CIFS share if you want to prevent further backup to the share. If you enable it, any backup jobs currently using that share will fail. Configuring NAS targets - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 24
and click Update. NOTE: If using AD Authentication, please refer to Configuring users on AD (CIFS shares only) (page 24). NOTE: You will need to general purpose file storage. The HP StoreOnce Backup System is a NAS deduplicating appliance that is optimized for backup. Connecting to the NAS target - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 25
domain controller. Using the NTP mode on the StoreOnce Backup System to synchronize with a time server is a good way to ensure accurate time keeping. See Date and Time (Administration) (page 85). IMPORTANT: AD Domain Support: StoreOnce products support configuration in a multi-domain tree forest but - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 26
shares and granting access permission Now that the HP StoreOnce Backup System is part of a domain and can be managed, it is possible to create shares and grant access permission to them for domain account users or groups. 1. Firstly create a share on the Backup System that is going to be used as - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 27
3. Now that the D2D Backup System is a member of the domain its shares can be managed from any computer on the domain by configuring a customized Microsoft snap-in. Select File - Add/Remove Snap-in ..., then select Shared Folders from the left-hand pane. Configuring users on AD (CIFS shares only) 27 - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 28
5. Click Add > and in the dialog box choose the computer to be managed and select Shares from the View options. 6. Click Finish and OK to complete the snap-in set up. 28 NAS - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 29
into Windows, access to the share will be granted automatically with those permissions. NOTE: In some cases, when switching the StoreOnce Backup System from No Authentication or User Authentication mode to AD mode, it may be necessary to log out and back into a Windows client before it is possible - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 30
provide an NFS interface that allows you to configure the HP StoreOnce Backup System with NFS file shares as target for backups from UNIX and Linux servers. There are two configuration stages when creating a file share that UNIX and Linux users can access; both are stages implemented from the Web - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 31
/. There is also an option to enable Write Protection. This should only be used if you want to prevent further backup to the share. If you enable it, any backup jobs currently using that share will fail. 5. Now select the Permissions tab and set the access permissions for that share for - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 32
the Linux and UNIX Configuration Guide for more detailed information. Problems connecting The following sequence will cause problems when connecting to a NFS share. 1. Create an NFS share and mount it on a Linux box. 2. Delete the share on the StoreOnce Backup System without unmounting it from the - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 33
the network settings. The following screen shot is taken from an HP D2D4300 Series model. Network configuration The details in this section reflect the IP settings that were specified during installation. The HP StoreOnce Backup System supports DHCP for IPv4 networks and this is turned on by default - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 34
available for backup and replication traffic. Take care if configuring with DHCP because the HP StoreOnce Backup System supports only one gateway Gateway. This is the node that connects the HP StoreOnce Backup System to the network that is servicing the web pages. (Static IP addressing only.) - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 35
If DHCP is turned off, you must manually specify all the network settings for the HP StoreOnce Backup System. If DHCP is turned on, the majority necessary. This is the IP address for the device. The HP StoreOnce Backup System supports both dynamic (DHCP) and static IP addressing. The IP Address - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 36
reset it. After approximately 5 seconds, the HP StoreOnce Backup System will begin its reboot sequence. NOTE: The HP StoreOnce Backup System will be reset to factory networking settings and the Administrator password will be reset to Admin. No user data will be lost. Network configuration defaults - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 37
(page 38). 3. Click Add in the Destinations section to specify the IP Address(es) of the SNMP management host(s) that will be monitoring the HP StoreOnce Backup System. If you do not specify any destinations, events will be reported to everybody on the network. (To remove an SNMP host, simply select - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 38
Read access and must be manually configured in the management application so that it can access events (see HP Systems Insight Manager (page 39)). This is not currently supported. Network Management Stations are not able to write any data to the HP StoreOnce Backup System. This defines which events - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 39
supported by HP Systems Insight Manager. 2. Update the existing system type database with the new system type for the HP StoreOnce Backup System, based on the unique system object identifier. 3. Discover the HP StoreOnce Backup System under HP Systems Insight Manager NOTE: For detailed instructions - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 40
of available MIBs to locate SEMI-MIB and TRAP-DESTINATIONS-MIB. Update the system type database 1. Log on to HP System Insight Manager, if not already logged on. 2. Select Options - Manage System Types... on the Home page to display a list of all managed system types. 3. Click on New... to add a new - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 41
Type drop-down menu to check this.) Discover the HP StoreOnce Backup System NOTE: Always set up the SNMP page on the Web Management Interface before discovering the HP StoreOnce Backup System on HP-SIM. 1. Log on to HP System Insight Manager, if not already logged on. 2. Select Options - Discovery - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 42
. 6. Click Save to save the discovery rule. 7. To start the discovery process click Run Now. NOTE: If a firewall is in operation on the machine running HP Systems Insight Manager, make sure the HP StoreOnce Backup System(s) are within the firewall. 42 Appliance Configuration - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 43
email recipients. Messages are generated if a disk fails or reaches its threshold capacity, if the system reboots, if there are network problems or if there is a critical hardware failure. The HP StoreOnce Backup System uses Simple Mail Transfer Protocol (SMTP), which is the established standard for - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 44
you can use to send a test email to the specified address. To configure Microsoft Exchange Server NOTE: Please refer to the Linux and UNIX Configuration Guide on the CD-ROM for information abut configuring SMTP with UNIX and Linux. It is important to check the SMTP server's security configuration - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 45
Password when you configure email alerts) • Basic Authentication, where a user name and password are required and should be provided when you configure email alerts NOTE: Integrated Windows Authentication is not supported with the HP StoreOnce Backup System. If your SMTP Server requires this form of - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 46
. These graphs are updated every 5 seconds and provide useful feedback about the activity on the HP StoreOnce Backup System. See the D2D Best Practices for VTL, NAS and Replication implementations for more information about using these graphs in conjunction with other information to decide whether - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 47
Interface to identify the physical storage space provided by the HP StoreOnce Backup System (Internal shelf for HP D2D4300 Series and Shelf 0 for HP D2D4100 Series) and the optional Capacity Upgrade Kit (Shelf 1 for HP D2D4100 Series, for HP D2D4300 Series these shelves are identified by the card - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 48
the storage pool RAID and expand the capacity of the HP StoreOnce Backup System. Refer to the Capacity Upgrade Kit Guide supplied with the expansion shelf for more information. This guide can also be downloaded from the HP web site. IMPORTANT: HP StoreOnce systems that do not contain any data will - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 49
StoreOnce Backup System. Use it to check how individual devices are using the total storage space and when the total storage space is reaching capacity. It also shows the deduplication ratio user data stored and whether deduplication is enabled. The list will be empty if the StoreOnce Backup System - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 50
user data stored and size on disk, and whether deduplication is enabled. The list will be empty if the StoreOnce Backup System See the HP StoreOnce Backup System Maintenance and Service Guide for more and only when advised to do so by HP Customer Support. Logical Unit ID: Status: RAID State - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 51
Status: Configuration State: Disks: This is the shelf number. HP D2D4100 Series: Shelf 0 is the HP StoreOnce Backup System; Shelf 1 is the Capacity Upgrade Kit, if installed. HP D2D4300 Series: Internal refers to the HP StoreOnce Backup System. Additional shelves show the card slot and port number - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 52
useful for troubleshooting and when replacing a disk. This is 2 TB (HP D2D4324), 1 TB (HP D2D4112/4312) or 500 GB (HP D2D4106). This shows the size of each disk in your StoreOnce Backup System. The sum of the disks gives the total raw capacity available. However, the usable capacity is always less - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 53
ratio: The red area indicates how much of the disk has been used to store backup data from the host(s). The maximum disk capacity is shown to the right of the chart. The system library on the Devices page. This is the amount of user data stored on that library. This indicates that deduplication is - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 54
disks on the HP D2D2500 Series Backup System. NOTE: This page is not displayed with HP D2D4100 or HP D2D4300 Series Backup Systems. Use it to identify disks that may be failing or disks that are approaching capacity. You can also use it to beacon a disk within the StoreOnce Backup System. The Beacon - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 55
for all the FC devices that are configured on the HP StoreOnce Backup System. Select a library in the Devices list to view the connection details for the library's media changer and drive(s). This page is mainly for information and is useful in troubleshooting. It cannot be edited. iSCSI (Status) 55 - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 56
Some configuration changes may be necessary or the configuration may not be supported. Library section There is a row for each device associated with the Dedupe ratio • Disk storage • Data storage The Period may be weekly or monthly. See the D2D Best Practices for VTL, NAS and Replication - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 57
the top of the list. The icons identify whether the messages are information, error or warning messages. The Log is maintained even if the HP StoreOnce Backup System is power cycled. Use the Clear Log button to clear the log. Sorting and searching the log Click on any column heading to sort messages - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 58
terminology and include examples using the Replication and Recovery wizards. • HP StoreOnce Backup System Concepts Guide:If you are new to the HP StoreOnce Backup System, it is a good idea to read this guide before you configure your system. It describes the StoreOnce technology and advises how to - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 59
Backup System. • Non-replicating library: a library on this HP StoreOnce Backup System whose slots have not yet been mapped for replication. Replication and Recovery Wizards are available only with non-replicating libraries. • Replication-Source library: a library on this HP StoreOnce Backup System - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 60
on this HP StoreOnce Backup System with slots that hold cartridges replicated from a Replication-Source library. The option is available to recover individual cartridges from Replication-Target libraries. Table 16 Local library parameters Library Name Library Status Role User Data Stored Size - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 61
on the same LAN as the Source Appliance? See the HP StoreOnce Backup System Concepts Guide for a more detailed discussion about seeding. 4. Go to the Replication-Virtual Tape Mappings page and select a Non-Replicating Library to be converted to a Replication Source Library. Virtual Tape Mappings - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 62
there is a conflict. (If replication needs to take place through a firewall, the network administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems.) Click Add Target Appliance. 62 - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 63
is enabled on the selected target appliance. Instead the library must be first created on the target before mapping from the source. Virtual Tape Mappings (Replication) 63 - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 64
cartridges are displayed. A new barcode is generated for them on the target library (these barcodes will be overwritten with those of the source when replication starts). By default, all slots on the Source are selected for mapping and mapped to available slots on the Target library. If you want to - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 65
" to "Synchronising" to "Synchronized". NOTE: If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target Appliance to the target site as soon as the cartridges are synchronized. Virtual Tape Mappings - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 66
Figure 1 Replication creation process NAS Mappings (Replication) This page allows you to configure and view how NAS shares are mapped between source and target appliances. (Virtual tape library mappings are managed on a separate tab.) 66 Replication - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 67
-Source: a share on this HP StoreOnce Backup System that has been mapped for replication. • Replication-Target: a share on this HP StoreOnce Backup System that has been replicated from a Replication-Source share. Table 18 Local share parameters Share Name Share Status Role User Data Stored Size on - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 68
restore operation is in progress, because the source device will temporarily be taken offline and any backup or restore jobs will fail. Table 19 Share mapping parameters Replication-Source or Replication-Target share selected Share Mapping Name This is the share mapping name. Is it created when - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 69
about the Recovery wizard.) 1. Create a Non-Replicating Share on the Source Appliance. 2. Allow the first full backup to run. 3. Decide how you will seed the first full backup on the Target Appliance. (See also the HP StoreOnce Backup System Concept Guide.) • If you are seeding across the WAN - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 70
Figure 2 Seeding initial data using a USB disk 4. Go to the NAS Mappings page. 5. Select a Non-Replicating Share to be converted to a Replication Source Share and click Start Replication Wizard. 6. Proceed to the Select Target Appliance step. TIP: Click on the show/hide details link to check how - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 71
the network administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems.) Click Add Target Appliance. 8. The wizard then moves to the Select Target Share step. Select a share on the - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 72
displayed. Click Apply to create the share mapping configuration. Replication of files will start immediately. NOTE: If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target Appliance to the target - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 73
creation process Partner Appliances (Replication) This page shows you the replication status of all Target and Source HP StoreOnce Backup Systems that have been configured for use with this HP StoreOnce Backup System. You can also add Target HP StoreOnce Backup Systems on this page, however - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 74
Appliances, and a separate tab for setting Source Appliance permissions. • The Source Appliances tab is not editable. If the HP StoreOnce Backup System also has Replication-Target libraries, there may be multiple Source Appliances. NOTE: Source Appliances are appliances that have added the local - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 75
partner appliance. Product Class The product class of the appliance, such as HP D2D4100. Appliance Address This is the IP address of the Target Appliance. is available. Replication protocol This identifies the replication protocol in use. Capacity This shows the capacity of the Target - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 76
System Time This shows the current system time. Blackout window active This shows whether a blackout window is currently active. This means no replication appliance, such as HP D2D4000. Appliance Address Capacity This shows the capacity Click Add. A wizard guides you through the necessary steps - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 77
new share or library from the wizard. 3. Click Update to apply the permissions. Local Appliance (Replication) This page contains three tabs that show general settings for the HP StoreOnce Backup System, settings for blackout windows and bandwidth limiting settings. These are the tabs that allow you - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 78
, HP D2D4106/4112 or HP D2D4312/4324. You can only edit the appliance name. The default name is the network host name of the appliance (as configured in network settings). You may change this to something that is more user friendly and will make it easier to identify the appliance on the replication - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 79
need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems. If necessary and the StoreOnce Backup Systems conflict with another device on the network, these ports can be changed from the defaults in - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 80
Recommended Limit in each required window manually. NOTE: All settings are applied to the HP StoreOnce Backup System - you cannot configure settings to the local appliance in its role as a source or target device. No replication jobs will be started if the Source or Target Appliance for a mapping is - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 81
. This page presents a time and date stamped list of significant replication events with severity status and associated messages. The most recent information the list. • The History will be maintained if the HP StoreOnce Backup System is power cycled. Sorting and searching the event history Click - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 82
(Administration) • Support (Administration) • Backup and Restore (Administration) • License (Administration) User Account (Administration) password that is required when accessing the HP StoreOnce Backup System configuration from the system console. Resetting the password If you forget your password, - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 83
System will reboot. 3. Use the device Discovery tool on the HP StoreOnce Backup System CD-ROM to re-configure the network settings of the HP StoreOnce Backup System. You can also use the console screen. Inactive Logout Time It is possible to set an amount of idle time, in minutes, before a user - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 84
1. The Using User Generated Certificate check box is blank when this feature is not yet will be displayed in the web browser. 3. Click on Generate. 4. Once generated, the HP StoreOnce Backup System will restart its web server and re-display the login page. Certificate errors will still be present - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 85
the web browser on the host system. The web browser will no longer issue the initial error web page when you log in, but the "Certificate Error" message will still be present on the navigation bar. Figure 5 Generic certificate information Figure 6 User generated certificate information Date & Time - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 86
stop the NTP server. If this happens an email alert will be sent and the user must manually restart NTP from the Web Management Interface. Daylight Saving By default, the HP StoreOnce Backup System does not make any automatic adjustments for daylight saving time. Use this section to enable daylight - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 87
as GMT+9, rather than GMT+9.5), but the correct adjustments are made. Users in locations that are on 0.5 hour time zone increments and that do you read HP StoreOnce Backup Systems best practices for VTL, NAS and Replication implementations that is available on http:www.hp.com/support/manuals for - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 88
reconnect manually from the iSCSI Initiator on each host, see the HP StoreOnce Backup System Installation and Configuration Guide. Software (Administration) This page provides information about the software version of your HP StoreOnce Backup System and its build date. It also allows you to upgrade - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 89
as hard disk drives and BIOS, from time to time, independently of upgrades to the HP StoreOnce Backup System software. Use the Support page to check the current status of these components and determine whether an upgrade is required. Language Pack The Language Pack contains all the translations for - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 90
1. Check http://www.hp.com/support for the latest software (you can do this by selecting the link on the Software page) and download it to your hard disk. 2. Read the Release Notes accompanying the software upgrade and confirm that it is compatible with your StoreOnce configuration. You will not - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 91
. 4. Click Upload to upgrade the language pack. On successful Support (Administration) Use this page to view system information and to generate and download a support ticket. System information This section provides information about the following components within the HP StoreOnce Backup System - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 92
If you have problems, HP Support will ask you to generate a support ticket to help with troubleshooting. It provides a log of everything that has happened on your system. NOTE: Please ensure that your browser security settings allow files to be transferred from the HP StoreOnce Backup System to your - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 93
ticket may be created. 4. Click Download Support Ticket to save the file to disk. Backup & Restore (Administration) This tab allows you to save the HP StoreOnce Backup System's configuration settings by downloading them to the host system. If the HP StoreOnce Backup System or the host is repaired or - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 94
connection of one Capacity Upgrade Kit; the HP D2D4300 Series allows connection of up to three capacity upgrade kits. You cannot use the disks in the Capacity Upgrade Kit until they are licensed. IMPORTANT: When you add the Capacity Upgrade Kit, the HP StoreOnce Backup System goes offline while - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 95
and click Enter LTU string. It is not advised to try and key in the LTU manually. The key is specific to the HP StoreOnce Backup System and cannot be transferred. NOTE: If you are expanding the RAID disk capacity in an HP D2D4000 Series product, you will be prompted to reboot your system. License - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 96
on the remote site StoreOnce Backup System and a Target Library on the Data Center StoreOnce Backup System. After the failure the Source Library is missing; the mapping may or may not still exist. Figure 7 Recovery using reverse replication 1. Create a new Non-Replicating Library on the Source - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 97
Target Appliance Step, select Add the Target Appliance and provide the IP address of the previous replication target device.. 5. Select the existing Target Library, or the Non-Replicating Library that was the Target Library before mapping was broken, from which slots should be recovered. Recovering - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 98
any cartridges that you do not wish to recover to the Source Library. Click Adopt to run reverse replication. If the Target Library supports multiple library Fan In, the library may still be a Replication Target if other mappings exist. You can now recover by adding the mapping back to map the - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 99
, the data may be recovered to the host using the original backup application. 8. New backups can now run to the Source Appliance and replication will run normally without further configuration. Figure 8 Reverse replication process: source lost Recovering a Source Appliance (Virtual Tape devices) 99 - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 100
Target Library visible (but read-only), see Backup applications and Replication Target libraries (page 16). Figure 9 Recovery by promoting a Target Library Before the failure a mapping existed between a Source Library on the remote site StoreOnce Backup System and a Target Library on the Data Center - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 101
HP StoreOnce Source Appliance at the remote site. If one is installed at a later date, you can reverse recover the data and configure replication, as described in Reverse replication the server. The admininistrator decides to move the StoreOnce Backup System appliance that was in the Data Center to - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 102
. The Target Library on the Data Center StoreOnce Backup System is still in target library mode, it has not had its mappings removed. IMPORTANT: This configuration is possible in only limited situations because it will break any other backups or replications to the Data Center appliance. In a simple - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 103
Figure 12 Recovery process: promoting a target library using colocation Recovering a Source Appliance (Virtual Tape devices) 103 - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 104
disk, as follows: 1. Map from the host at the target site to the NAS share on the HP StoreOnce Backup System and copy the share to a USB disk attached to the host. 2. Transport the media to the Replication Source site and attach it to a host. 3. Map from a host at the source site to the new - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 105
across the WAN, but this may place an unacceptable load on bandwidth or time availability. 3. Go to the Replication - NAS Mappings: page and select the new non-replicating share. 4. Click Start Recovery Wizard. 5. At the Select Target Appliance step, select Add Target Appliance and provide the - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 106
Mapping step, either adopt the mapping that had been configured or create a new mapping and click Next. 8. Click Adopt to run reverse replication. 9. As soon as reverse replication has completed, the data may be recovered to the host using the original backup application. 106 Restore processes with - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 107
10. New backups can now run to the Source Appliance and replication will run normally without further configuration. Figure 14 Reverse replication process: source lost Promoting a Target Share over the WAN using NAS The remote site has lost both the host servers and the StoreOnce system. New server - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 108
but the Source Share is missing. The Target Share on the Data Center StoreOnce Backup System is still in Target Share mode, it has not had its mappings removed. 1. On the Target Appliance in the Data Center, go to the Replication - NAS Mappings page, select the Target Share and remove the mapping - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 109
. The Target Share on the Data Center StoreOnce Backup System is still in target share mode, it has not had its mappings removed. IMPORTANT: This configuration is possible in only limited situations because it will break any other backups or replications to the Data Center appliance. In a simple - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 110
Figure 18 Recovery process: promoting a target share using colocation 110 Restore processes with replication - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 111
: If you are using replication, there are other options for restoring data. Restore scenarios There are three main restore scenarios. Basic file restore This is carried out from the HP StoreOnce Backup System. Use the backup application to restore files from the HP StoreOnce Backup Systemto the host - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 112
backup application on the host. 3. Run the iSCSI Initiator on the restored host. (See also the HP StoreOnce Backup System Installation and Configuration Guide On the Discovery tab, enter the IP address of the HP StoreOnce Backup System to add it as a target portal for the host. Do not - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 113
7. Target devices have already been configured on the HP StoreOnce Backup System for the host that failed, so they will appear in the list on the Targets tab with a status of Inactive, if you are using the - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 114
8. Run your backup application. It should see the library device on the HP StoreOnce Backup System. Import the media into your backup application's database and restore the latest full backup from the HP StoreOnce Backup System. 114 Restore processes without replication - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 115
supply or fan failure Steady blue: identifies the unit Amber: Power off or system hardware fault The HP Systems Insight Display LEDs represent the system board layout and may be useful for troubleshooting. See the "Maintenance and Service Guide" for more details. HP D2D4324/4312 Backup System 115 - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 116
Rear LEDs Figure 20 HP D2D4324/4312 rear panel LAN LEDs 1. LAN network speed LED indicator data activity or no connection. HP D2D4112/4106 Backup System Front LEDs on the HP D2D4106/4112 Figure 21 Front LEDs on the HP D2D4112 and 4106 Backup System 1. HP D2D Beacon LED 116 Understanding LEDs - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 117
data activity. nl Off: No network data activity or no connection. HP D2D2502/2504 Backup System Front view of the HP D2D2502/2504 Figure 23 Front view of the HP D2D2502/2504 Backup System 1. HP D2D Beacon LED 2. System Health LED Steady blue: identifies the unit Steady green: Hardware is - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 118
ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected Rear view of the HP D2D2502/2504 G2 Figure 24 HP D2D2502/2504 rear panel LEDs 1. LAN network speed LED indicator 2. LAN activity status LED indicator Steady green: The LAN connection is - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 119
Beacon mode The HP StoreOnce Backup System supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. AL HP D2D4000 Series Backup System also have a Beacon LED on the individual disks so that you can identify a specific disk - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 120
Figure 26 Capacity Upgrade LEDs 1. Heartbeat LED 2. Fault LED 3. UID button/LED Green: System activity Off: No system activity Amber: Fault condition Off: No fault condition Blue: Identified Flashing blue: Active remote management Off: No remote management 120 Understanding LEDs - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 121
attention. Investigate immediately. NOTE: Email alerts and SNMP traps will only be generated, if the HP StoreOnce Backup System has been configured correctly to support emails and traps being sent to the HP SIM Server. Refer to SNMP (Configuration) (page 37) and Email Alerts (Configuration) (page 43 - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 122
, when SNMP is configured. Resolving problems The tables in the following sections explain what events are reported and how to interpret the loacation and ID values in event messages. Please refer to the HP StoreOnce Backup System Maintenance and Service Guide for information about replacing parts - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 123
Yes Yes Yes Yes Yes Table 28 Temperature Sensor events for HP D2D2500 Series, HP D2D4100 Series and HP D2D4300 Series Backup Systems Component TEMPERATURE SENSOR Problem Approaching Dangerous Temperature System Overheating Repaired Message Event Alert level Log Approaching Dangerous Critical - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 124
for expansion shelves? Table 31 Power Supply and Fan events for all expansion shelves (HP D2D2500 Series, HP D2D4100 Series and HP D2D4300 Series Backup Systems) Component Problem POWER SUPPLY Failed Removed Inserted Not Redundant Repaired FAN Failed Removed Inserted Not Redundant - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 125
Use the information in this chapter to troubleshoot problems. More detailed troubleshooting information can be found at http://www.hp.com/support. This chapter provides troubleshooting information on: • Connecting to the StoreOnce Backup System from the backup application • Connecting to the network - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 126
Your HP StoreOnce Backup System is designed for high performance backup and restore operations according to the specification documented. However, it requires careful configuration. Please refer to the D2D Best Practices for VTL, NAS and Replication implementations document on the HP Manuals page - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 127
the NTP server. If this happens an email alert will be sent and the user must manually restart NTP from the Web Management Interface. System state This describes the overall state of the HP D2D. RAM Failure Warning Your HP D2D is designed to operate with a certain amount of RAM. If it is outside - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 128
If you have installed the Capacity Upgrade Kit (not supported on the HP D2D2500 Series) and it is powered off for any reason, you should also power down the HP StoreOnce Backup System. Then restart the Capacity Upgrade Kit before you restart the HP StoreOnce Backup System. If the two units are - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 129
succession to reset it. 3. After approximately 5 seconds, the HP StoreOnce Backup System will begin its reboot sequence. 4. The HP StoreOnce Backup System will be reset to factory networking settings and the Administrator password will be reset to Admin. No user data will be lost but you will need - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 130
that is also used for virtual drives and loaders. If the HP StoreOnce Backup System runs out of disk space A warning message is generated when the HP StoreOnce Backup System reaches 80% capacity. Further warnings are generated at 85% and 90% capacity, and then at 1% intervals from 91% to 99%. If - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 131
unit, you can purchase and install the Capacity Upgrade Kit to expand your capacity (note that the HP D2D2500 Series does not support connection of a Capacity Upgrade Kit). Further options for creating space include: 1. Stop all backups and replication until disk space is reclaimed. 2. Remove any - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 132
9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems. If necessary and the D2Ds conflict with jobs in the backup application, or restarting backup application services. If neither action resolves the problem, reboot the backup application server. - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 133
reboot it is recommended that you try either the Quick Repair or Recover Option. • Recover: The Recover process will clone the device, creating an identical device with identical configuration, including any replication on your system and both of you can manually delete the contact HP Support for - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 134
manually to it using the iSCSI Initiator or it has been zoned correctly on the Fibre Channel SAN. See the HP StoreOnce Backup System Installation and Configuration Guide consult the Maintenance and Service Guide on http://www.hp.com/support. This User Guide also contains information about replacing - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 135
instructions for applying these upgrades with the release notes that accompany the download. 1. Go to http://www.hp.com/support/downloads. 2. Under storage, click Disk Storage Systems. 3. Under Disk-to-disk Backup, click HP StorageWorks D2D Backup Systems. 4. Choose your HP StoreOnce Backup System - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 136
Capacity Upgrade Kits • 9 TB for the HP D2D4112 Backup System and 9 TB for an attached Capacity Upgrade Kit • 4.5 TB for the HP D2D4106 Backup System and 4.5 TB for an attached Capacity Upgrade Kit RAID 5 The following HP StoreOnce Backup Systems are RAID 5 devices. • HP D2D2504 Backup Systems • HP - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 137
failed or predictive failed disks. • HP D2D4300 and HP D2D4100 Series Backup Systems operate correctly with up to two failed disks on the HP D2D and up to two failed disks in any Capacity Upgrade Kit that is installed. • HP D2D2500 Series Backup Systems operate correctly with one failed disk - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 138
Figure 28 Summary page with RAID status warning (example shows HP D2D4112 ) Figure 29 Summary page with RAID status warning (example shows HP D2D2500 Series) Status page information (HP D2D2500 Series) Look at the RAID (Status) page for more information. The RAID Status section shows that a disk has - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 139
30 Identifying the failed disk (HP D2D2500 Series) Status page information (HP D2D4300/4100 Series) Both the Storage Pool and RAID tabs report that there is a problem with disks, but do not identify the failed disk. Figure 31 Storage Pool tab with RAID status warning (HP D2D4300/4100 Series) How do - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 140
33 Identifying the failed disk(s) (HP D2D4300/4100 Series) If you have a system console The optional system console is a useful tool for monitoring disk status. If you have connected a system console, as described in the Installation and Configuration Guide, an Attention message is displayed against - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 141
email Example email from an HP D2D2500 Series Backup System This is a system generated message from your HP StoreOnce D2D Backup System Email Notification From AB4027 20-May-2008 16:20:54 : Disk failure has occurred but the RAID System is still operational with full capacity 20-May-2008 16:20 - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 142
also contains warning messages if a disk fails. Figure 35 Log showing disk failure (HP D2D4300/4100 Series) Replacing a hot-plug hard disk 1. Identify the disk that four columns and are labeled from top to bottom, left to right. HP D2D2500 Series: The drive bays are labeled from device 1 to device 4, - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 143
on the Web Management Interface. Figure 39 Disk numbering of expansion shelves (HP D2D4300/4100 Series) 3. Remove the disk. • Press the hard disk slide the hard drive assembly (3) out of the drive bay. Be sure to support the drive when pulling it out of the cage. Figure 40 Removing the hard drive - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 144
The RAID State field on the Storage-RAID tab displays the Percentage Complete. HP D2D2500 Series: Select RAID. The status of the failed disk should now be Status section displays the Percentage Complete. Figure 42 RAID rebuilding (HP D2D2500 Series) After replacing the failed disk When you replace - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 145
(s) added, RAID is being rebuilt and when the rebuild has completed. The Log also contains an entry when the RAID rebuild completes. If you have a system console or are using the iLO2 Remote Console The disks are shown as OK, but a message is displayed against the RAID Status Level while the - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 146
has failed and needs replacing. See the HP D2D Backup System Maintenance and Service Guide for more information. Replacing the disks (HP D2D2500 Series) If more than one disk fails on the HP D2D2500 Series, you will lose all data on the HP StoreOnce Backup System and the message on the Summary page - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 147
D2D2500 Series) Initialising RAID You must initiate the RAID rebuild manually on the RAID page in the Web Management Interface. Click on the Initialise button. This will make the HP StoreOnce Backup System usable again, but you will have lost your data. After initialization, the Disk page will show - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 148
two disks fail and the online spare disk has been used on the HP D2D4300/4100 Series, you will lose all data on the HP StoreOnce Backup System and the message on the Summary page warns that the RAID system has failed catastrophically. The RAID is not recoverable. Figure 49 Status showing multiple - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 149
be on one shelf only and the RAID status of the other shelf is shown as operational. However, you will lose all data on the HP StoreOnce Backup System. Power off and replace the disks, as described earlier in this chapter. When you power on again, the disks are show as OK in the - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 150
Figure 51 Storage-Shelves page after replacing disks (HP D2D4300/4100 Series) Restoring the Storage Pool You must delete the whole storage pool and rebuild it. 1. Go to the Storage-Storage Pool tab and - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 151
click Create in the Configured Shelves section of the Storage Pool tab. Figure 53 Storage-Storage Pool tab, creating the storage pool 4. The system will start creating new storage using all available and licensed shelves. Look at the Summary page to monitor progress. Summary page while storage is - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 152
is created Creating cartridges (Virtual Tape Devices only) All cartridges and data were lost when the disks failed. Before you can use the HP StoreOnce Backup System you must create new cartridges. Use the Create all button to create a blank cartridge of the size/emulation type selected when the - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 153
Overview The information in this section is for users who have one of the older G1 products: • HP D2D2502/2503/2504 G1 Backup Systems • HP D2D4004/4009 G1 Backup Systems • HP D2D4112 G1 Backup Systems How do I know whether I have a G1 or G2 Backup System? The generation can be identified from the - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 154
or tape device may be attached directly to the HP D2D Backup System, allowing the user to store backups offsite. Always refer to http://www.hp.com/ go/connect or http://www.hp.com/go/ebs to find out which tape library and tape drive models are supported. Both SAS and SCSI library and tape devices - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 155
Details section: Devices, Cartridges, Support and Software. Adding tape storage tape drive(s) to their slots manually via the library front panel. identify the tape device on the HP D2D Web Management Interface. None of capacity with no data compression. You cannot edit these details. Tape Attach 155 - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 156
to the Command View MSL login. Upgrading tape storage device firmware As long as the tape device is supported, you can also upgrade the firmware from this screen. Click on the Firmware tab. • For tape drives you can upload firmware that you have downloaded from the HP web site. Please refer to http - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 157
Manual jobs (Tape Attach) This page provides a wizard that allows you to initiate an immediate import, export or copy operation. • A copy operation may be performed upon any non blank cartridge in any numbered slot in a library device on the HP D2D Backup System. The cartridge data is copied from - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 158
been assigned to scheduled jobs are not valid selections for manual jobs. 2. Click on Next to display the second page of the wizard. (Or report an error if no tape storage devices are currently attached to the HP D2D Backup System.) 3. Select the attached tape storage device from the pull-down - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 159
Create. NOTE: You cannot select a cartridge from a Replicating Target Library for export. The Role column in the Devices section tells you what sort of library you have selected. 5. The process warns you that the cartridge data on the HP D2D Backup System will be removed once it has been exported - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 160
mail slot.) 2. This displays the second page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 3. Select the attached tape drive from the pull-down list, the required physical slot if it is a tape library, the required verify/compare - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 161
updated with any schedules created on the HP D2D Backup System. The two are independent of each other. If you want the backup application schedules to work in conjunction with a schedule on the HP D2D Backup System, you must coordinate them manually. To create a scheduled job 1. Select Scheduled - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 162
Next. This displays the second page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 6. Select the appropriate Physical Device to display a list of the slots in that device. NOTE: If a slot has already been selected for a schedule - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 163
. Verify: This determines how the data that has been created on the physical cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full. Sorting and searching scheduled jobs Click on any column heading to sort - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 164
mail slot. This determines how the data that has been created on the physical cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full. Active Jobs (Tape Attach) This page displays the status of any current - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 165
left intact on the physical tape and the data will still be removed from the HP D2D Backup System. If an error occurs Errors may occur if there is a tape read/write media problem, if there is not enough capacity on the physical cartridge or if there is a verify error. Errors may also occur if - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 166
Sorting and searching the job history Click on any column heading to sort messages according to that criterion. For example, click on Start Time to sort the messages according to time and date. Click on Show Search Box to display a Filter field and two drop-down menus. • Use the right-hand drop-down - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 167
HP StoreOnce Backup System supports this interface for connecting to NAS targets from a Windows network. Data deduplication compares blocks of data being written to the backup ," the redundant blocks. See also the HP StoreOnce Backup System Concepts Guide. The main benefit of deduplication is that - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 168
iSCSI initiator. For more information about iSCSI, see the HP StoreOnce Backup System Installation and Configuration Guide. Linux and UNIX users should also refer to the Linux and UNIX Configuration Guide on the HP StoreOnce Backup System CD-ROM for more information. L Library library is a Virtual - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 169
), replication occurs automatically, ensuring data is mirrored from the source to the target HP StoreOnce Backup Systems. Deduplication ensures that network traffic is minimized. See also the HP StoreOnce Backup System Concepts Guide. The physical storage capacity of the HP StoreOnce Backup System - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 170
does not yet have a tape rotation strategy in place, see the HP StoreOnce Backup System Concepts Guide for example configurations. Virtual Tape Devices are backup targets on the HP StoreOnce Backup System to which the backup application on the hosts write data. They appear to the host as - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 171
this guide This guide provides information about: • Using the HP StoreOnce D2D Backup System • Troubleshooting the HP StoreOnce D2D Backup System • Replacing a hot-plug hard disk Intended audience This guide is intended for users who install, operate and maintain the HP StoreOnce D2D Backup System - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 172
names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Customer self repair HP customer self repair (CSR) programs allow you to repair your StoreOnce product. If a CSR part - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 173
, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/ebs • http://www.hp.com/go/connect • http://www.hp.com/go/storage • http://www.hp.com/service_locator • http://www.hp.com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 174
page, 93 backup fails, 131 mapping deleted, 68 bandwidth limiting, 79 barcode, 18 barcode characters, 14 beacon LED, 52, 54 beacon mode, 36, 119 BIOSupgrading, 135 blackout windows, 80 housekeeping, 88 browser buttons not displayed, 7 C cancel tape drive job, 165 capacity upgrade kit LEDs, 119 - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 175
blackout windows, 88 housekeeping graph, 87 housekeeping page, 87 HP technical support, 172 HP 1x8 G2 Autoloader, 12 HP D2D2504/2502 Backup System LEDs, 117 HP D2D4112/4106 Backup System LEDs, 116 HP D2D4324/4312 Backup System LEDs, 115 I import cartridge, 160 inactive logout time setting - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 176
, 30 LEDs capacity upgrade kit, 119 Fibre Channel, 119 hot-plug drives, 118 HP D2D2504/2502, 117 HP D2D4112/4106, 116 HP D2D4324/4312, 115 library name, 11 library status, 11 license page, 94 local settings replication, 77 location, cartridges, 18 log page, 57 sorting, 57 login, 7 M manual jobs page - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 177
replication, 58 tape attach, 164 storage capacity, 136 storage pool creating, 151 deleting, 150 storage pools, 47 storage reporting page, 56 storage shelf troubleshoot, 131 storage status page, 46 Storage-Disks status, 49 Storage-RAID status, 50 Storage-Shelves status, 51 StoreOnce Backup System - HP D2D4004i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 178
tape storage device upgrading firmware, 156 target libraries making visible, 16 technical support HP, 172 service locator website, 173 testing email alerts, 43 text symbols, 172 troubleshoot backup or replication, 131 browser buttons missing, 7 configuration, 134 connecting from backup system, 125
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HP StoreOnce
G2 Backup System user guide
Abstract
This is the user guide for the following G2 and G2–E HP StoreOnce Backup Systems:
•
HP D2D4300 Series: HP D2D4324 and HP D2D4312
•
HP D2D4100 Series: HP D2D4112 and HP D2D4106
•
HP D2D2500 Series: HP D2D2504 and HP D2D2502
Some features described in this guide may not be activated on your product. Refer to the Quick Specs on
h
t
tp://w
w
w
.hp
.co
m
for supported features for your model and the current status. See the PDF version of the product's
Installation and Configuration
guide
(available from the HP web site) for all installation and hardware cabling instructions.
NOTE:
Much of the information is also relevant for the older G1 products. Although these products are now discontinued,
they are still supported and Appendix A includes any information that is specific to the older G1 products.
HP Part Number: EH985-90955
Published: August 2013
Edition: 4