HP D2D4004i HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014,
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- HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 1
. If using the SEM Deployment option, it is also assumed that users will be administrators with a good understanding of the SEM GUI. This guide is frequently updated, please check http:// h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults/?sp4ts.oid=5196525 for the latest version - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 2
with systems that are deployed with version 1.0.0 of the HP StoreOnce VSA software. Revision 2 July 22 2013 Second edition of this guide to include revised SEM screenshots and updated troubleshooting information. Revision 3 September 27 2013 Third edition of this guide to include support for - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 3
net set wizard...38 4 Increasing virtual memory for optimal performance 40 5 Troubleshooting 43 Deployment Problems ...44 StoreOnce VSA power-on fails after deployment 44 GUI displays blank and 'system show status' shows Service Set is unavailable / in a Failed to Start state...44 Deployment of - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 4
problems...52 VSA writes and reads are slower in ESXi SAN environments 52 Power issues...53 The VSA service set goes down and file system becomes read-only 53 Backup local Admin user 56 6 Support and other resources 57 Contacting HP...57 Subscription Service...57 Related information...57 Websites - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 5
only version of the HP StoreOnce Backup system. Packaged as a and command line management via the StoreOnce CLI. HP StoreOnce VSA supports up to 10 TB of storage capacity. There storage initially; you are recommended to follow the instructions to add user data storage before initially powering on - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 6
ESXi500-201303001 and ESXi 5.1 Update 1, the maximum heap size is 640 MB. This allows a maximum of 60 TB of open storage per ESXi host AMD support In order to deploy and run the StoreOnce VSA on an AMD based ESXi 5.0 or 5.1 host, please review the processor generation. • For AMD Opteron Generation - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 7
3. Select the VMware EVC option on the left pane. EVC is the Enhanced vMotion Compatibility option provided by VMware which simplifies the vMotion compatibility across CPU generations. It creates a processor baseline across the cluster which is compatible with all the ESXi hosts. AMD support 7 - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 8
it will list a processor baseline supported by StoreOnce VSA. No performance HP StoreOnce Backup System page on Software Depot at: http://www.hp.com/ go/storeonceqr or http://www.software.hp.com/kiosk. 2. Select the StoreOnceVSA ZIP file appropriate to the StoreOnce VSA and follow the instructions - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 9
you will use to deploy HP StoreOnce VSA. The pathname for this folder is:Program Files - Hewlett-Packard - HP StoreOnce Enterprise Manager - config .vmdk: This is the Thin Provisioned virtual disk for the operating system • storeoncevsa-tc458-500-.mf: This is the checksum - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 10
add the data virtual disks (1 TB) manually and power on the StoreOnce VSA. 3. Decide how much backup capacity will be required. Create and add the relevant deployment chapter. 5. Read the supporting documentation for using SEM Once installed HP StoreOnce VSA will be visible in vSphere and - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 11
.hp.com/support/manuals. Select Storage - Disk Storage Systems - HP StoreOnce Backup. HP StoreOnce documentation The following documents are relevant: • HP StoreOnce VSA user guide (also available as online help) • HP StoreOnce Backup system CLI Reference Guide • HP StoreOnce Backup system Concepts - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 12
is not listed in this guide. Licensing For StoreOnce VSA a period the configured backup targets become read-only. All backups written are accessible but additional backups cannot be written. In order to purchase the unique license for your HP StoreOnce VSA you require the entitlement number on the - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 13
2. Go to the Licensing web site at http://www.webware.hp.com and follow the instructions to generate the license to use (LTU) for the StoreOnce it from the HP Licensing website. Entering the license manually is not advised. See the HP StoreOnce Backup system CLI Reference Guide for more information. - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 14
, refer to StoreOnce VSA system requirements (page 5) and make sure you have downloaded the latest StoreOnceVSA_OVF package. Before you start Place the StoreOnceVSA_OVF package in the SEM Software Depot folder on the Windows client machine that you will use to deploy HP StoreOnce VSA. The pathname - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 15
4. The name of the HP StoreOnce VSA 5. If static IP addressing is required, you will also need: • IP address • Subnet mask • Gateway • DNS Address 1 • DNS Address 2 Deployment process 1. Run SEM - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 16
Next>. A number of background checks are carried out and reported upon. If any of the checks fail, you cannot continue with deployment. 16 Deployment using HP StoreOnce Enterprise Manager (SEM) - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 17
VSA. This is the name that will identify the HP StoreOnce VSA, for example when it is displayed in the vCenter GUI. NOTE: For both system files (selected here) and user data storage (selected in the next step), the StoreOnce VSA is supported on VMFS3, VMFS5 and NFS datastores. StoreOnce VSA is - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 18
the appropriate Network Interface from the drop-down list. Check with your VMWare administrator if you are unsure which interface to use. 18 Deployment using HP StoreOnce Enterprise Manager (SEM) - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 19
8. Click Next>. Check the details on the Summary screen and click Finish to start deployment. 9. This process can take up to 20 minutes, during which progress details are displayed. If required, you may choose to run deployment in the background. There is also a Cancel button, which allows you to - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 20
the Check VSA deployment progress... button. 10. When the StoreOnce VSA has been configured, the following screen is displayed. 11. Click DONE 20 Deployment using HP StoreOnce Enterprise Manager (SEM) - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 21
to the StoreOnce Enterprise Manager user guide for further details. To increase manually using StoreOnce CLI commands: hardware discover storage and hardware add storage. IMPORTANT: The StoreOnce VSA supports displays the Current Issues page for the HP StoreOnce VSA, which contains Status details - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 22
the prompt. Click on the ESXi Details... button and provide the relevant details in the window that appears. 4. Select the Storage tab. 22 Deployment using HP StoreOnce Enterprise Manager (SEM) - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 23
5. For VMFS datastores, you will only be able to select a datastore that has 1 TB of free space or more and a corresponding maximum file size of 1 TB or greater. (Please refer to the vSphere 5.x hypervisor (ESXi) documentation for more information about maximum file size.) Datastores that do not - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 24
the Serial Number field in the Administration - Devices page and make a copy of it. Follow the instructions in Licensing (page 12) to obtain the license for the StoreOnce VSA and save it as a text contains the license string and click OK. 24 Deployment using HP StoreOnce Enterprise Manager (SEM) - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 25
5. The license is applied and licensing details on the Status page are updated to show that the license has been applied. To apply the license using SEM 25 - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 26
supported on a vSphere web client. IMPORTANT: SEM is the recommended deployment option because it guides SEM. For more details, refer to StoreOnce VSA system requirements (page 5) and make sure you have downloaded addressing is required, or you wish to manually configure eth0 or eth1 or both, this - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 27
3. From the File menu select Deploy OVF Template... 4. Enter the URL or pathname for the StoreOnceVSA OVF file (or use the Browse... button to locate the file) and click Next > Deployment process 27 - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 28
5. Check the details of the StoreOnceVSA OVF file and click Next> 6. Enter a Name, such as StoreOnce VSA, for the deployed template and select an Inventory Location for it on the server. Click Next>. 28 Deployment using vSphere client - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 29
Select a datastore from the list and click Next> Only one datastore may be selected at deployment and it will be used for the StoreOnce VSA system files. This datastore requires a minimum of 50 GB free space. (The virtual disk created will be thin provisioned, with a capacity of 500 GB.) Deployment - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 30
9. Check that the disk format, Thin Provision, is selected and click Next> The deployment creates the Thin Provisioned virtual disk for the operating system. (The 1 TB Thick Provisioned virtual disk for storage must be added separately after deployment.) 30 Deployment using vSphere client - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 31
deployment using StoreOnce CLI commands. To ascertain which address has been assigned, use the net show config all command. See the HP StoreOnce Backup system CLI reference guide for further details. 11. Check the Summary screen and click Finish to start the deployment process. (Leave the Power on - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 32
disk for the operating system. See the next section During deployment a progress meter is displayed. 13. The HP StoreOnce VSA is now added to vSphere Client To create virtual StoreOnce VSA automatically after power on. IMPORTANT: The StoreOnce VSA supports up to 10 x 1 TB virtual disks. If you - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 33
create virtual disks after power on, you must apply the StoreOnce CLI commands manually, as described in To prepare and add storage using the StoreOnce CLI From the VSphere client, expand the vCenter server and select the HP StoreOnce VSA. 2. Select the Summary tab. This displays information about - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 34
5. Select a Device Type of Hard Disk and click Next> 6. Ensure that Create a new virtual disk is selected and click Next> 34 Deployment using vSphere client - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 35
7. Specify a Capacity of 1 TB and make sure that Thick Provision Lazy Zeroed is selected. Select a Location, as appropriate. Click Next> 8. Select an unassigned SCSI ID for the Virtual Device Node of the new disk and click Next> To create virtual disks for the StoreOnce VSA 35 - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 36
9. Check the Summary screen and click Finish. 36 Deployment using vSphere client - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 37
and when complete, manually reboot the VSA, using the StoreOnce CLI command, system reboot. IMPORTANT: When being added. # system show status Status -----Formatted 4,045.55GB, Adding 1,452GB... Service Sets Status Notes storage addition. See Troubleshooting (page 43) for example output if these commands - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 38
instructions in Licensing (page 12) to acquire a unique license using the serial product number. We recommend that you save the license string to a file, which should be saved to the StoreOnce Backup system all command. See the HP StoreOnce Backup system CLI reference guide for further details. To - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 39
3. Follow the instructions provided in the wizard text. Prompts appear in the following sequence. • access the HP StoreOnce Backup system remotely via the StoreOnce GUI or StoreOnce CLI. Be sure to save a copy of the configuration, as described in the HP StoreOnce Backup system user guide. If you - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 40
VSA. To increase vRAM 1. Use the StoreOnce CLI command, system shutdown, to power down the StoreOnce VSA. 2. From the VSphere client, expand the ESXi server and right-click on the HP StoreOnce VSA. 3. Select Edit Settings... from the menu. 4. To change the - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 41
NOTE: Use the slider bar on the Resources tab to reserve memory. The value chosen will depend upon individual configurations and other demands on memory. It is strongly recommended to reserve the entire guest memory for the StoreOnce VSA. 5. Click OK to apply the resource changes. 6. Right click on - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 42
7. The Summary page for the StoreOnce VSA now reflects the changes to the resources. 42 Increasing virtual memory for optimal performance - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 43
This chapter provides troubleshooting information for: • Deployment problems (page 44) • Storage addition problems (page 47) • License alerts and issues (page 49) • Network problems (page 51) • Performance problems (page 52) • Power issues (page 53) • Miscellaneous issues (page 54) • Logs - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 44
StoreOnce VSA, see StoreOnce VSA system requirements (page 5). GUI displays blank and 'system show status' shows Service Set is unavailable / in not complete or has failed. HP-SMB fails to start if the network is not configured with a valid ipv4 address. The service set will be in a ' Troubleshooting - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 45
with a valid ipv4 address, instant-on license enabled and service sets started. • If you wish to configure a static the StoreOnce VSA and manually add it as a device to SEM. Refer to the HP StoreOnce Enterprise Manager user guide for further details about adding devices. Deployment Problems 45 - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 46
in the HP StoreOnce Backup system CLI Reference Guide. If the StoreOnce VSA is not able to obtain any IP address at all, it will not be added as a device to SEM, you must add it manually, see the HP StoreOnce Enterprise Manager user guide for further details about adding devices. 46 Troubleshooting - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 47
addition problems The StoreOnce CLI command, hardware delete storage all, is not supported. ◦ You should never use the vSphere client to remove or delete a VSA data vdisk that is already a part of the VSA file system. hardware discover storage / hardware prepare storage StoreOnce CLI command fails - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 48
VSA and does not affect device performance or behavior. # system show status Status ------ Formatted 4,045.55GB, Adding 1,452GB... Service Sets Status Notes Set 1 Running Data vdisks not recognized , run the StoreOnce CLI command, hardware add storage to add storage. 48 Troubleshooting - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 49
on license not installed". Refer to GUI displays blank and 'system show status' shows Service Set is unavailable / in a Failed to Start state ( the SEM GUI, as described earlier in this guide. Addition of the purchased license will put the backup targets back into read/write mode. License addition - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 50
the deducting of the corresponding number of days from the license validity period. The system date should be set on the StoreOnce VSA based on the ESXi server date . Please contact the HP licensing support team to move a license from a crashed StoreOnce VSA to a new StoreOnce VSA. 50 Troubleshooting - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 51
Network problems Unable to access VSA over the network when default port -eth0 goes down Cause Eth0 is set the can use the StoreOnce net set wizard, or net create config and net activate config CLI commands. See the HP StoreOnce Backup system CLI Reference guide for more details Network problems 51 - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 52
problems system requirements (page 5). Also, make sure the virtual resources assigned to the VSA are reserved, see Increasing virtual memory for optimal performance (page 40). To make sure the ESXi SAN environment is set up correctly, refer to the VMware troubleshooting guides. 52 Troubleshooting - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 53
service set goes down and file system becomes read-only The VSA service set goes down and file system case. Contact HP Support for assistance at http://www.hp.com/support. Backup jobs on VTLs Restart NetBackup Device Manager. 3. Create the drives manually for the library on top of the existing robot - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 54
StoreOnce VSA through vSphere GUI. . Solution Please refer to VMware troubleshooting documents on this issue. Search the VMware knowledge base on all operations on StoreOnce VSAs fail Cause The ESXi server's VMFS file system heap size is not set to the maximum value. When total storage provisioned - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 55
a known StoreOnce VSA issue, and occurs because this is a software defined system with no hardware of its own. Solution Always sync the StoreOnce VSA time the StoreOnce GUI to generate support tickets to obtain all required logs on the VSA. See the HP StoreOnce VSA user guide for details. • For - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 56
Password Security tool. To reset the password for the local Admin user 1. Gain access to the local system console either using a locally attached USB keyboard and Monitor or via iLO remote console. 2. At the Login password of the Admin user to admin. 6. Type exit to log out. 56 Troubleshooting - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 57
by selecting Business support and then Storage under Product Category. Related information The following documents [and websites] provide related information: • HP StoreOnce VSA Backup system User Guide • HP StoreOnce Backup system CLI Reference Guide • HP StoreOnce Backup System Concepts and - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 58
text Blue, underlined text: http://www.hp.com Bold text Element Cross-reference links email Text emphasis • File and directory names • System output • Code • Commands, their arguments, instructions. NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. 58 Support - HP D2D4004i | HP StoreOnce VSA Deployment and Configuration Guide (TC458-96014, - Page 59
7 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback ([email protected]). Include the document title and part number, version number, or the URL when
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HP StoreOnce
VSA Deployment and Configuration Guide
Abstract
This document describes how to deploy the HP StoreOnce VSA using StoreOnce Enterprise Manager (SEM) or vSphere Client.
It also describes how to add storage and apply a purchased license. It is assumed that users will be administrators with
experience of working within a VMware vSphere 5.x environment. If using the SEM Deployment option, it is also assumed that
users will be administrators with a good understanding of the SEM GUI. This guide is frequently updated, please check
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HP Part Number: TC458-96014
Published: September 2013
Edition: 3