HP D2D4106fc HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe
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- HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 1
StoreOnce B6200 Backup system user guide Abstract This is the user guide for the HP StoreOnce B6200 Backup system. It describes all Search on Product Name and select the Manuals option.) Refer to the Quick Specs on http://www.hp.com/go/storeonce for supported features for your model and the current - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP and other countries. The HP StoreOnce Backup system product firmware includes software developed by the - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 3
Contents 1 Getting started 8 The HP StoreOnce Backup system 8 Types of user accounts...9 Network configuration...10 Power off and power on...10 Power on sequence...10 Powering up servers...11 Navigating the HP StoreOnce Management Console (GUI 11 Navigating the online help...13 The StoreOnce CLI - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 4
65 What is HP StoreOnce Catalyst 65 an appliance?...92 How do I identify the IP address of a service set 93 Status tab...94 Partner Appliances (Replication 95 Target Appliances tab 136 9 Hardware Problem and Storage Reporting 139 Hardware Problem Report...139 Hardware problem details 139 Storage - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 5
configuration restore on a StoreOnce 6000 Series Backup system 165 Quick Restore (QR) and configuration user need to do 170 Running failback...170 15 Troubleshooting 171 Important information about serial numbers 171 Recording bundled serial numbers 173 Accessing the CLI...173 Password problems - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 6
IP address...179 Problems connecting from the network 179 Network troubleshooting and failover 179 IP addresses and couplet/rack expansion 180 Diagnostic Fibre Channel device 180 Software update process...180 Update process...181 Firmware updates...181 Pulling a Support Ticket...181 Configuring - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 7
messages 208 Network Switch info SNMP messages 208 Ibrix SNMP info messages 208 StoreOnce Services SNMP info messages 210 18 Key Parameters 216 StoreOnce B6200 Backup...216 StoreOnce 2610/2620, 4210/4220 and 4420/4430 Backup 217 A Task roadmap 219 About this guide 221 Index...224 Contents 7 - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 8
Types of user account guide (page 18) • Other sources of information (page 18) The HP StoreOnce Backup system The HP StoreOnce B6000 family is a modular system featuring HP's inline deduplication and network efficient replication technology (HP StoreOnce). The HP The HP B6200 Backup system supports a - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 9
Figure 1 HP B6000 rack with one couplet and maximum expansion shelves Types of user accounts There are two user permissions roles: administrator and user. Two default user accounts, one for each role, are created automatically when the system is installed: • Administrator: This account allows - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 10
user Type, Name and Role. See (page 12). Network configuration Before you can use the StoreOnce Backup system it must be configured on the network. This is not described in this guide. Network configuration is carried out by HP Support engineers when the system in the Troubleshooting section, where - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 11
the Failover Status for the service sets. See Overview of the HP StoreOnce page (page 19). If failover is not enabled, use the StoreOnce CLI failover command to enable it. See the HP StoreOnce Backup system CLI Reference Guide for more information. Navigating the HP StoreOnce Management Console (GUI - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 12
Backup system must have Active Scripting or JavaScript enabled. If it does not, some of the browser buttons may not be displayed. GUI components The GUI display has the following sections: • Title bar: This section shows the user as a service set, library, NAS share or Catalyst store, in the - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 13
and actions appropriate to that tab are displayed. When you select a topic from the HP StoreOnce section of the Navigator, the Topic page is split in two. The top half shows the available service sets. Click on a service set to select it (it is highlighted). The lower half of the page then shows - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 14
navigation options. If you select home you will be taken to the Home page for the help, which gives you access to the complete online user guide. From this page you also have Contents, Search and Index options. You will need to resize the page to use it effectively. 14 Getting started - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 15
login can create additional users after installation. See User Management (page 148). The VIF address is the IP address that was assigned for logging on to the B6000 Management Console when the system was installed. See the HP StoreOnce Backup system CLI Reference Guide for more information about - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 16
as instructed on the License Entitlement Certificate. This is normally from the HP Licensing website at http://www.webware.hp.com. manually. 4. The key is specific to the HP StoreOnce Backup system couplet to which it applies. It cannot be transferred. Security Features The HP StoreOnce backup system - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 17
backs up the key store also encrypts it, ensuring that it can only be decrypted by the HP StoreOnce backup system, should you need to restore it. See the HP StoreOnce Backup system CLI Reference Guide for more information about the StoreOnce CLI commands for backing up and restoring key stores. NOTE - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 18
CLI command is also described in more detail in the HP StoreOnce Backup system CLI Reference Guide.) • If a task is only available in the CLI, it is described fully in the HP StoreOnce Backup system CLI Reference Guide. It may not be described in this guide. For a summary of what can be done on the - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 19
the HP StoreOnce page (page 19) • Select service set dialog (page 20) • System information and status (page 22) NOTE: Before you can use the StoreOnce Backup system it must be configured on the network. This is not described in this guide. Network configuration is carried out by HP Support engineers - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 20
as the Main node, unless a failover state has been invoked. The name of the node on which the service set normally runs. The name of the failover node for the service set. The status of the service set, such as: Running, Starting, Fault, Not Started, Stopped or Unknown. The failover status of the - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 21
of 48 virtual devices per service set. This number may be split across VTL, NAS and Catalyst devices. The table in Create a library (page 27) illustrates some possible configurations. For more detailed examples refer to the HP StoreOnce Backup system Concepts and Configuration Guidelines. Select - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 22
HP StoreOnce Backup system. It shows: Table 3 System information parameters Parameter Type Node Name Serial number VIF IP VIF FQDN Software revision Description The type of server for the node on which the service system state of that service set. This is the status of the background support - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 23
StoreOnce CLI commands available for the tasks described in this section. Please see the HP StoreOnce Backup system CLI Reference Guide. The top half of this page shows the available service sets. Click on the service set to display the Fibre Channel Settings for the VTL devices configured for that - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 24
There are four FC ports on each node and therefore four ports available for each service set. You can select to connect to FC Ports 1 & 2 or 3 & the switch port to support NPIV (N_Port ID Virtualisation). No other options are available. To edit Fibre Channel settings Users with an Admin login - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 25
column heading, select Columns and uncheck or check the required columns. • Users with an Admin login may also create libraries. Click Create. See Create is connected to this library. This is the emulation type used by the backup software. It is selected when you create a device. This is the number - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 26
Service set The service set (or node) to which the library belongs. Device Details tab This tab shows device information for the selected library. Users the host or backup job with which it is associated. This is the emulation type of the library. The HP StoreOnce Backup system supports a number of - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 27
allows you to select whether the barcodes for the library should display six or eight characters. The HP StoreOnce Backup system generates barcodes automatically for cartridges. If you enter a barcode manually, you must always enter 8 characters. If the 6-character barcode is selected, the StoreOnce - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 28
HP StoreOnce Backup system Concepts and Configuration Guidelines, available on the HP Support web site, for guidelines on setting up a backup policy/job within backup on Create. 2. Select a service set for the new library and click OK. The information on the service set tells you how many libraries - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 29
following table illustrates some possible configurations. For more detailed examples refer to the HP StoreOnce Backup system Concepts and Configuration Guidelines. Table 8 Maximum number of virtual devices per service set VTL NAS Catalyst Total number of devices 48 0 0 48 (maximum) 0 48 - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 30
when the status shows ready and restarted, you must manually correct those drives that are connected to the wrong types for tape devices HP StoreOnce Backup systems emulate a range of device which is clearly identifiable as virtual. Backup application support for Ultrium VT is common, but not quite - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 31
on the total number of libraries and drives that can be configured on an appliance node. If you configure 1 library with 192 drives on an HP B6200 Backup system, you will still have 47 libraries available in theory, but you will have no more drives. • The total device value also applies to NAS - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 32
HP StoreOnce Backup system and cannot be edited. (Note: this serial number is for internal use only, it is not the serial number that should be used when contacting HP Support This tab shows cartridge information for the selected library. Users with an Admin login may carry out the following tasks - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 33
slots Barcode: A barcode is an 8- or 6-digit, alphanumeric, unique identifier for a cartridge within the HP StoreOnce Backup system. Barcodes are shared with the backup application, if requested. The backup application may also choose to assign its own internal identifier to the cartridge but, if - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 34
to an empty cartridge slot, without having to run an inventory. This saves some processing time. You may need to restart your backup application services to see the new cartridges. To delete a cartridge (administrators only) To delete an individual cartridges, click on the Delete button. There is - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 35
Protected check box for the cartridge(s). 3. Click on Update. Your backup application will not be able to write any more data to the cartridge is 3200 GB. NOTE: The maximum size indicates the maximum amount of user data that can be written to that cartridge, assuming uncompressed data; it will - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 36
very often, but may be useful if the user needs to re-align their library configuration against their backup application should they become out of sync, perhaps because the backup application has crashed, or if the backup application does not support the Move Medium command. To edit barcodes in - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 37
being updated: • A barcode template cannot be applied to a library with one or more empty slots. • A duplicate barcode was detected within the service set. Note that the check stops at the first duplicate barcode rather than continuing to search for additional duplicates. Making Replication Target - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 38
it may be useful to make a target library visible to the backup application on the host. • To confirm that replication is working correctly and check the integrity of the replicated backup by doing a test restore • To perform manual tape copy jobs (sometimes called tape offload) to any tape device - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 39
6. Now you can make the target library visible from other hosts. Configure the FC fabric to make the host visible. Target visibility persists even if the power fails or if the replication mapping is removed. NOTE: To remove target visibility, simply reset the Port to None. Making Replication Target - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 40
to Windows servers, see CIFS Server tab (page 41) • The NFS server provides NFS interface shares that provide backup targets to UNIX and Linux servers, see NFS Server tab (page 56) Service sets and NAS servers When you configure a CIFS Server or NFS Server, the configuration applies to the selected - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 41
users can access; both stages are implemented from the Web Management Interface: • Configure authentication for the StoreOnce Backup system CIFS server, these settings then apply to the service set and all NAS CIFS shares created on it. • Create NAS CIFS shares on the HP StoreOnce Backup system - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 42
See Configuring CIFS Server with AD and CIFS Share with AD domain users (page 47) for detailed instructions. 4. After completing your changes, click Update. You will be advised that if you update the CIFS Server settings, any backup or restore jobs in progress for it will fail. 5. Click Continue (or - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 43
Name that you enter must be unique to the couplet. You cannot use the same User Name on both service sets within a couplet. 3. Navigate to HP StoreOnce-NAS-Shares to provide individual users access to specific shares. Create a NAS CIFS Share; on the Permissions tab it shows No Access. 4. Click Edit - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 44
5. In Windows, navigate to Computer, right click and select Map Network Drive... Specify the drive letter for connection and the network path of the share. 6. Enter the user credentials. 44 NAS functions - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 45
7. This provides the user with access to the share. CIFS Server tab 45 - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 46
Deleting a user 1. To delete a user you must first disconnect the mapped share. 2. On the StoreOnce-NAS-Shares page display the Permissions tab for the Share and edit it to be No Access. 3. Navigate to the StoreOnce-NAS-CIFS Server tab. You can now select the user and click Delete. 46 NAS functions - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 47
. See (page 52). 5. Create local administrators for the CIFS server. See (page 55). NOTE: If you intend to create external users or groups on the StoreOnce Backup system (using the User Management GUI or CLI function), you must first use the NAS CIFS server tab to set the Authentication mode to AD - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 48
a good way to ensure accurate time keeping. See the HP StoreOnce Backup system CLI Reference Guide for more details. IMPORTANT: AD Domain Support: StoreOnce products support configuration in a multi-domain tree forest but do not support multi forest domain topologies. Adding the StoreOnce device to - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 49
Update. If the domain controller is found, a popup box will request credentials of a user with permission to join the domain. (Note that joining or leaving the domain will result in failure of any backup or restore operations that are currently running.) 5. Provide the credentials ( - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 50
Tools) to check that there is an entry for the StoreOnce device CIFS server and that the StoreOnce Backup system can be "managed" (Action -> Manage from the menu) by the domain. Adding users and groups to an AD domain Your AD domain management tool interface will vary depending on your - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 51
access the shares or device (username@domainname). • Click Next. Enter a password and password confirmation. If User must change password at next login is selected and the user logs in using the CLI, the user will be prompted to change the password (only at the first login-subsequent logins will not - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 52
permissions to either NAS shares only on the NAS CIFS Server tab, or to all StoreOnce features using the User Management tool. Managing shares on an AD domain Now that the HP StoreOnce Backup system is part of a domain and can be managed, it is possible to create shares and grant access permission - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 53
users have Admin rights to all shares created on the NAS CIFS server NOTE: The StoreOnce appliance only supports the Shared Folders utility within the Windows Computer Management. Any other Windows Computer Management utilities are not supported. 1. First, create a share on the Backup system that - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 54
6. Select the Share Permissions tab and Add a user or group of users from the domain, then specify the level of permission that the users will receive. Finally select Apply. 54 NAS functions - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 55
service set of the couplet. Best practice is to configure authentication settings once only at installation or, if later, during a maintenance window when no backup or restore jobs are running on the appliance. NOTE: The HP StoreOnce Backup system does not support you to create users who will have - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 56
a file share that UNIX and Linux users can access; both stages are implemented from the StoreOnce Management Console: • Create a list of NFS hosts that can mount the NFS shares created on this service set • Create NFS NAS shares on the StoreOnce Backup system and specify access permissions for list - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 57
HP StoreOnce Backup system Linux and UNIX Configuration Guide for more detailed information. It is very important to check that you are using the correct mount options to ensure good performance and deduplication ratio. These options may be different to those that you would normally use. Problems - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 58
1. Select the share on the Shares page and click Edit. NOTE: The field, Network Path, is not displayed when you select Edit. If the correct license has been applied, you can now check the Secure Erase Enabled box to enable secure erase. This field does not appear until after the share is created. 2. - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 59
if you update the Share settings, any backup or restore jobs in progress for it will fail. Click Yes (or No). When the changes are applied they will take effect immediately. If the NAS server (service) needs to restart, there will be a warning provided to the user, which they can accept to allow - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 60
. Select the appropriate service set for the new share. 4. Provide the following information: • Name: the name that will be used to identify the share in Windows. The StoreOnce Management Console generates a unique name for you across a couplet. Duplicate share names are not supported on a couplet - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 61
and display the Permissions tab, this will show the list of users available on the server who can be assigned access to NAS target for general purpose file storage. The HP StoreOnce Backup system is a NAS deduplicating appliance that is optimized for backup. Creating an NFS share and setting - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 62
3. Click Create. 4. Select a service set. 5. Provide the following information and click Create. • Name: the name that will be used to identify the share in Windows • Description: a text description of - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 63
only be used if you want to prevent further backup to the share. If you enable it, any backup jobs currently using that share will fail. 6. If share as root user. IMPORTANT: Unless "root" permission is required, it is not recommended to disable root_squash as it may make your system insecure. • - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 64
so that it may be a target for the backup application. See the HP StoreOnce Linux/Unix Configuration Guide for more information on mounting shares. NOTE: The share is not optimized for general purpose file storage. The HP StoreOnce Backup system is a NAS deduplicating appliance that is optimized for - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 65
application, which makes this an attractive alternative to using the replication function on the HP StoreOnce Backup system. This function requires a backup application that supports HP StoreOnce Catalyst. The HP OST 2.0 plugins should also be installed on any Media Servers that will be transferring - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 66
, a low bandwidth network link is adequate. If the media server sends all the data and deduplication is carried out on the HP StoreOnce Backup system, a high bandwidth network link is required. The combined CPU power of multiple media servers and the reduced network traffic means that it is often - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 67
targets in your backup application. It is not the same as the VIF that you use to log in to the StoreOnce Management Console. The VIF for the service set is documented in the GUI for each Service Set on the Navigator HP StoreOnce page. Select the Service Set, then look to the System Information in - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 68
HP StoreOnce Backup system has a maximum of 192 data connections per service set. Outbound copy jobs use a separate set of streams. The maximum is 48 per service to the maximum), no user action is required. Copy activities happen under the control of the StoreOnce Backup system and it will optimize - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 69
need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the Catalyst traffic to pass to and from the HP StoreOnce Backup systems. StoreOnce Catalyst Clients tab This tab is only active if the Client Access Permission Checking box on the Settings tab has been enabled. It - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 70
is a user-defined string that is set through the backup application software and which can then be used on the HP StoreOnce Backup system to identify backup application supports this, you can manage the server from the client backup application rather than the HP StoreOnce Backup system. 70 HP - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 71
if your backup software supports this feature. Refer to your client application's documentation for further details. WARNING! When enabled, this feature allows anyone with access to the backup application the ability to change the Client ID settings, thereby giving users on one system control over - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 72
• Status: which details the current bandwidth limit, if any • General bandwidth limit: where administrator users may enable and apply a general bandwidth limit. This is a simple calculation of: (Max WAN limits apply to all outbound copy jobs from this service set. 72 HP StoreOnce Catalyst functions - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 73
enter the required Bandwidth Limit in each required window manually. Use the bandwidth limit calculator provided on this page to work out limit values, if required. NOTE: All settings are applied to the HP StoreOnce Backup system - you cannot configure settings for individual jobs. The Bandwidth - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 74
Stores page shows all stores configured for the couplet - the service set is shown in the right-hand column. Click on a store to display disk User data stored Description The name of the store. This may be created manually through the HP StoreOnce Backup system or generated by the backup application. - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 75
in the data job. Service set The service set on which the Users with an Admin logon may create and edit store details. They may also delete stores. Table 18 Store details Name The name of the store. This may be created manually through the HP StoreOnce Backup system or generated by the backup - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 76
a particular user is allowed to use on the HP StoreOnce Backup system. This may be useful if you have many users using the same system and you the StoreOnce Catalyst page. 2. Select a service set for the new store and click OK. The information on the service set tells you how many stores are still - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 77
conjunction with Client-Permissions. This will allow you to effectively define how much space a particular user is allowed to use on the HP StoreOnce Backup system. This may be useful if you have many users using the same system and you wish to control how much disk space is available to individual - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 78
buttons to display more pages. • Once items are displayed, users with an Admin logon may use the Delete button to delete a supported. • The name of the item is a unique identifier that is always defined on the backup application. • Sub-string matches are supported HP StoreOnce Catalyst functions - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 79
name of the item. This is the name that is generated by the backup application. Created The date that the item was created. Last Modified The Currently, this is always 1. Client identifier A name that identifies the client user who created the item. Client IP The IP address of the server that - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 80
that client names are also meaningful for use in searches on the StoreOnce Backup system. • Sub-string matches are supported, so the filter will return any item that contains the character string . 2. Click Show Jobs. 3. A report listing data jobs is displayed. 80 HP StoreOnce Catalyst functions - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 81
the HP StoreOnce Backup system and the media server (this is unlikely to occur) • Unexpected error: the StoreOnce Backup system has experienced a problem whole amount of user data that was written. This reconciles with the information in the backup application's log, but note that a backup job may - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 82
the item. Data Written The amount of user data that was written. This reconciles with the information in the backup application's log, but note that a backup job may span multiple items. Write This tab provides a report; it is not automatically refreshed. 82 HP StoreOnce Catalyst functions - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 83
application. Best practice is to ensure that client names are also meaningful for use in searches on the StoreOnce Backup system. • Sub-string matches are supported, so the filter will return any item that contains the character string that has been entered. With Item Name and Client you can also - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 84
The address of the target server. The target is the service set on the other StoreOnce Backup system to which the job is being copied from the service set on this HP StoreOnce Backup system. All target details are specified by the backup application when the outbound copy job is created. Target - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 85
The address of the target server. The target is the service set on the other StoreOnce Backup system to which the job is being copied from the service set on this HP StoreOnce Backup system. All target details are specified by the backup application when the outbound copy job is created. Target - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 86
whether the user has cancelled the copy job. System information messages User. This means that the customer cancelled the copy job either through the backup application or via the Management Console GUI. • Unexpected Error, something bad has happened but we do not know what. Contact HP Support - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 87
again within the backup application. • Object Not Ready. This shouldn't happen but if it does, the customer should contact HP Support. • Job available. • System shutdown, the system has been shut down. To cancel a copy job It is recommended to cancel copy jobs via the backup application and only - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 88
in searches on the StoreOnce Backup system. • Sub-string matches are supported, so the filter will copy job. This name is created by the backup application. The status of the inbound copy job job to be cancelled or paused. NOTE: The backup application must be configured to tidy up any incomplete - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 89
job fields (continued) Field Description Source Appliance The address of the source appliance. The source is the service set on this HP Backup system. All source details are specified by the backup application when the inbound copy job is created. Source Store The name of the source store for - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 90
address of the source server. The source is the service set on the StoreOnce Backup system from which the job is being copied to service set on this HP StoreOnce Backup system. Source Store The name of the source store on the StoreOnce Backup system from which the job is being copied. Source Item - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 91
high-bandwidth transfer policy. See Store Details tab (page 75). Copy Operation Cancelled This indicates whether the user has cancelled the copy job. To cancel a copy job It is recommended to cancel copy jobs via the backup application and only use the GUI as a last resort. This ensures that the - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 92
you select this option from the Navigator is the Status tab. Users with an Admin login can create mappings and configure replication; applied and monitored at appliance level, which for the HP StoreOnce B6000 Series Backup system is the service set. For a definition of an appliance see What is - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 93
. • For replication targets on an HP B6200 Backup system you need to identify the VIF address of the appropriate service sets (also referred to as a node). Each HP B6200 StoreOnce Backup system may have up to 8 service sets; the minimum is 2 service sets. NOTE: Service set VIFs are used for data - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 94
Current Node are the same, one of the nodes on the HP B6000 Backup system is in an automatic failover state and the service set associated with it is unavailable. Replication will continue on the failover service set until the problem that caused failover is resolved. There may be some deterioration - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 95
(Replication) The Partner Appliances tab shows you the replication status of all Target and Source HP StoreOnce Backup systems that have been configured for use with this HP StoreOnce Backup system. There are three tabs; one for Target Appliances and one for Source Appliances, and a separate - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 96
such as HP B6000 or HP 4430. Appliance user data stored on the Target Appliance. Capacity This shows the capacity of the Target Appliance. Free Space This shows the amount of free space on the Target Appliance. Software version This shows the software version of the Target Appliance. System - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 97
2. Enter the Target Appliance Address. NOTE: If the Target Appliance is on an HP B6200 Backup system, you must enter the VIF address of the required service set. See also How do I identify the IP address of a service set? (page 93). 3. The default values for the Command and Data Protocol Port - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 98
are appliances that have added the local appliance or service set as a Target Appliance. Only Source Appliances that the Source Appliance. Product Class The product class of the appliance, such as HP B6000 or HP 4430. Appliance Address This is the virtual IP address of the Source Appliance. - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 99
serial number for the required service set. This information can be found by selecting the Service Set on the top-level HP StoreOnce page. This is up for libraries and shares on that appliance. 3. Click Add. A wizard guides you through the necessary steps to add a new source appliance to the list. - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 100
tab This tab contains three further tabs that show the settings for the local HP StoreOnce Backup system: • General Settings tab (page 100) • Bandwidth Limiting tab (page 102) • Blackout Windows tab (page 103) General settings tab Users with an Admin login may edit and maintain these settings. Other - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 101
incompatible versions it will be visible to the user. Replication auto negotiates to the lowest supported protocol on either end. Maximum Jobs This target appliance and reserve appliance performance, if you are running backups at the same time as replication. Synchronization progress An event is - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 102
(Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup systems. Bandwidth Limiting tab This tab allows users with an Admin login to apply a general bandwidth setting and to configure bandwidth limiting windows. Bandwidth limiting can - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 103
that have been specified are enabled. If it is not checked, the times are ignored. NOTE: All settings are applied to the HP StoreOnce Backup system - you cannot configure settings for individual jobs. The Bandwidth Limit windows override the General Limit when the time specified for the window is - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 104
1. Select the Blackout Windows tab. 2. Click Edit. 3. Check the box next to the required day of the week. 4. The time boxes become editable. Use the spinner menus to select the appropriate hours. 5. Set up as many blackout windows, as required. 6. Make sure the Apply First Time Restriction box is - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 105
used to clear the list. • The History will be maintained if the HP StoreOnce Backup system is power cycled. • Click on any column heading to sort messages according of all replication mappings between source and target libraries. Admin users may use the two wizards on this page to configure - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 106
devices) (page 108) • Run the Recovery Wizard to restore mappings (Admin users only), see Recovering a source appliance, VTL devices (page 113) NOTE: You been configured on this HP StoreOnce Backup system. • Non Replicating library: a library on this HP StoreOnce Backup system whose slots have not - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 107
role User Data Stored Size on disk Mapped/Total Slots Device Type Longest Time out of Sync Library Version Replication status Service set replicating, until slots have been configured using this page. The amount in GB of user data stored. The amount of space used on the disk. The number of slots - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 108
number of mapped slots and replication status • The average throughput of data Users with an Admin login may edit the Mapping Name on this tab. Slot same LAN as the Source Appliance? See the HP StoreOnce Backup system Concepts and Configuration Guide for a more detailed discussion about seeding. 4. - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 109
administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup systems.) Click Add Target Appliance. VT Mappings (Replication) 109 - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 110
See also How do I identify the IP address of a service set? (page 93). 7. The wizard then moves to the Select Target Library step. Select a library on the target appliance and click Next. 110 Replication functions - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 111
NOTE: If you need to create a new library on the target appliance, click Create New Target Library. Set up the details as you would normally do when creating a new library device. When creating libraries on a target device it is possible to create libraries with 0 (zero) drives. Attempting to create - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 112
9. Click Next to display a summary of the replication configuration that you have created. 112 Replication functions - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 113
wizard allows Admin users to recover mapping configurations after a disaster. For example: the remote site has lost both the host servers and the StoreOnce system. New hardware has been purchased and installed and the administrator now wants to recover data to the StoreOnce Backup system and then - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 114
Figure 3 Recovery using reverse replication 1. Create a new Non-Replicating Library on the Source Appliance (either by running the Installation wizard or by using the Devices page). 2. Go to the Replication - VT Mappings page and select the new non-replicating library. 3. Click Start Recovery Wizard - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 115
4. At the Select Target Appliance Step, select Add the Target Appliance and provide the IP address of the previous replication target device. 5. Select the existing Target Library, or the Non-Replicating Library that was the Target Library before mapping was broken, from which slots should be - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 116
. If the mapping had been broken and the library has reverted to Non-Replicating, you can also add a new slot mapping. If the Target Library supports multiple library Fan In, the library may still be a Replication Target if other mappings exist. You can now recover by adding the mapping back to - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 117
replication. 10. As soon as reverse replication has completed for each slot, the data may be recovered to the host using the original backup application. 11. New backups can now run to the Source Appliance and replication will run normally without further configuration. VT Mappings (Replication) 117 - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 118
replication process: source lost NAS Mappings (Replication) This page displays details of all replication mappings between source and target shares. Admin users may use the two wizards on this page to configure replication mappings and recover mappings after a disaster. (VT library mappings are - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 119
the NAS Mappings page contains a list of all available NAS shares that have been configured on this HP StoreOnce Backup system. • Non Replicating: a share on this HP StoreOnce Backup system that has not yet been mapped for replication. Replication and Recovering Wizards are available only with non - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 120
replication version number. Share mappings Select a local share to display its mapping. Users with an Admin login may also remove a share mapping by clicking on because the source device will temporarily be taken offline and any backup or restore jobs will fail. Table 36 Share mapping parameters - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 121
full backup to run. 3. Decide how you will seed the first full backup on the Target Appliance. (See also the HP StoreOnce Backup system Concept Guide.) • the NAS Share on the Target Appliance and copy the files across from the USB disk. 4. Go to the NAS Mappings page. 5. Select a Non-Replicating - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 122
protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup systems.) Click Add Target Appliance. See also How do I identify the IP address of a service set? (page 93). 8. The wizard then moves to the Select Target Share step. Select a share on - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 123
NOTE: If you need to create a new share on the target appliance, click Create New Target Share. Set up the details as you would normally do when creating a new share. You cannot create a new target share if the appliance to be used as the target has Replication Source Permissions enabled. When you - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 124
10. The Summary screen is displayed. Click Apply to create the share mapping configuration. Replication of files will start immediately. NOTE: If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 125
, as follows: • Map from the host at the target site to the NAS share on the HP StoreOnce Backup system and copy the share to a USB disk attached to the host. • Transport the media to the Replication Source site and attach it to a host. • Map from a host at the source site - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 126
Figure 5 Recovery by reverse seeding NAS shares on a replacement source appliance 3. Go to the Replication - NAS Mappings: page and select the new non-replicating share. 4. Click Start Recovery Wizard. 5. At the Select Target Appliance step, select Add Target Appliance and provide the IP address of - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 127
6. Select the existing Target. This is the Target NAS share from which files should be recovered. Click Next. NOTE: If the mapping has been broken there will be an entry that says Non-replicating share (instead of Replication Target). 7. At the Edit Share Mapping step, either adopt the mapping that - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 128
to run reverse replication. 9. As soon as reverse replication has completed, the data may be recovered to the host using the original backup application. 10. New backups can now run to the Source Appliance and replication will run normally without further configuration. 128 Replication functions - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 129
hardware has been purchased and installed and the administrator now wants to recover data to the server. The administrator has not installed a new StoreOnce Backup system and is going to recover data directly to the server from the Data Center StoreOnce appliance over the WAN (which will take a long - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 130
Source Share on the remote site StoreOnce Backup system and a Target Share on the Data Center StoreOnce Backup system. After the failure the mapping still and recover the data using the backup application at the data centre. 4. At this point there is no HP StoreOnce Source Appliance at the remote - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 131
Figure 8 Recovery process: promoting a target share over the WAN NAS Mappings (Replication) 131 - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 132
Concepts and Configuration Guidelines that is available on http:www.hp.com/support/manuals for more detailed guidance. Housekeeping graph Housekeeping graphs can be displayed as a total across all devices on a particular Service Set by selecting the Overall tab. Alternatively, the housekeeping - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 133
zero outstanding load These graphs are for illustrative purposes, to give an indication of the amount of housekeeping workload on the StoreOnce Backup system. Deleting a single VTL cartridge, Catalyst Object, or NAS file does not necessarily equate to a single housekeeping job being added to the - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 134
day. Settings apply to all devices on the service set. TIP: Ideally, housekeeping blackout windows should be set for those times when the HP StoreOnce Backup system is running backup or replication. See the HP StoreOnce Concepts and Configuration Guidelines for recommendations. Pausing housekeeping - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 135
copy job throughput. These graphs are updated every 5 seconds and provide useful feedback about the activity on the HP StoreOnce Backup system. See the HP StoreOnce Concepts and Configuration Guidelines for more information about using these graphs in conjunction with other information to decide - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 136
CSV. The Overall tab .CSV file provides information such as appliance serial numbers, type of device, name of device, time stamp, size on disk, and user data stored. For subsequent tabs you have option to generate a. CSV file per store, share, or library. For example, you can choose any library and - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 137
types: • Disk storage • Dedupe ratio • Disk storage daily change • Disk storage weekly change The Period may be weekly or monthly. See the HP StoreOnce Concepts and Configuration Guidelines for more information about using these graphs in conjunction with other information to decide whether it may - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 138
Summary statistics are displayed at the foot of the page. 138 StoreOnce reporting - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 139
item in the list and click on the Details button to find out further information. The page is blank if there are no hardware problems. TIP: Hardware problems are indicated in various places, such as the overall Status icons, StoreOnce, Hardware and Events pages, but it is not always easy to identify - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 140
for both service sets in each couplet. Table 38 Storage report parameters Field Total Capacity Service Set Current Node Description The total capacity of available and used space. The name of the service set. The name of the current node serving this service set. 140 Hardware Problem and Storage - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 141
belongs. Couplet Free Space The amount of free space available on the couplet (i.e. across both service sets) Couplet Used Space The amount of space that has been used on the couplet (i.e. across both service sets) User Data Written The amount of user data that has been written to the selected - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 142
hierarchy which allows the user to monitor the status of installed hardware components. TIP: See also the Hardware Problem Report (page 139). At top-level unit. This is the serial number. Note: when contacting HP Support on warranty issues, use the bundled serial number for your configuration found - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 143
HP for the couplet, but unspecified for the temperature sensors within it. This is the system name, B6000 System, which is only relevant at the top level of Hardware. This is the Status of the element and is useful for troubleshooting the source of the problem. This contains any diagnostic - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 144
(administrator only) The Failback This Server button at the top of the node page allows you to bring a failed node back into a cluster, once the problem that caused the node to fail has been resolved. See also Failover (page 168). MSA There is an MSA item for each storage array. The - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 145
Controller There are two controllers for each MSA storage array. The following installed hardware components are included under the tree hierarchy for each controller: • battery • ethernet • SAS channel Enclosure There are four enclosures for each MSA storage array. The following installed hardware - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 146
RAID set There are two RAIDsets for each enclosure. Each RAIDset has six Raid members; each has its own entry under the RAIDset tree hierarchy. Table 43 RAID states State CRIT FTDN FTOL OFFL QTCR QTOF UNKN UP Description The raid set is online, however some disks are down and the disk is not fault - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 147
Table 44 Understanding additional properties of Switch hardware elements (continued) Hardware element Additional properties Power supply None Temperature None Monitoring switches 147 - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 148
the device configuration functions: • Device Configuration page (page 148) • User Management (page 148) • Email (page 153) • Support Ticket (page 155) Device Configuration page System Information shows summary details for the HP StoreOnce Backup system that were set up at installation. It cannot be - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 149
access permissions to the HP StoreOnce backup system using the User Management tool. See "To add a user" (page 149) and "To add a group" (page 151). NOTE: User accounts may also be managed using StoreOnce CLI commands. See the HP StoreOnce Backup system CLI Reference Guide. An operator screen will - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 150
Type of Local. 3. Enter the User Name and select a User Role of user or admin. 4. Enter a password for the new user and confirm the password. 5. Click OK. To add an external user 1. Click Add User. 2. Select a User Type of External. 3. Enter User Name and User Role of user or admin. 150 Access and - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 151
correct format, an error message will appear and the external user will not be created. To add a group (Admin only) This option allows you to add a group that has already been set up on the AD domain to which the StoreOnce Backup system has been joined. When you set up a group, you must - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 152
permissions role. 3. Click OK. At the confirmation for the role change, click OK. To delete a user or group (Admin only) NOTE: You cannot delete the two default user accounts: Administrator and Operator. 1. Select the user or group and click Delete. 2. Click OK to confirm deletion of the selected - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 153
3. In the success confirmation box click OK. Email Select Email from the Device Configuration menu item to display the current email setup. The Email Setup page displays the current configuration for sending out event notifications via email. This includes information needed to route the email (SMTP - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 154
Table 46 Email setup parameters Name Email notification SMTP server Mail from Reply to Description Whether email notification is currently enabled. When email notification is disabled, the association between events and destination addresses remains valid, but the events do not produce email. The - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 155
in the Events Notified by Email topic page. See also SNMP messages (page 200). Support Ticket The Support Ticket page provides information about the Support Ticket configuration. HP Support will ask customers to upload support tickets to an ftp site to aid diagnosis of issues a customer may be - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 156
size (for example, 1.3 GB). IMPORTANT: When you create a support ticket for the HP StoreOnce Backup system, it is saved locally on the node running the active management service at the time of collection. HP recommends that you download that support ticket as soon as possible, before doing anything - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 157
initiator of data collection. A collection can be invoked manually or automatically during a system crash. The size of the data collection. Collect This operation may take some time. The equivalent StoreOnce CLI command is support create ticket. The dialog contains one field: filename. The logs and - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 158
HP recommends that you download the support ticket as soon as possible after creating it, before doing anything else to the system, such as rebooting or changing a node to maintenance. If the active management service moves to another node before the ticket is downloaded, it cannot be retrieved from - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 159
: Events occurring under normal or non threatening conditions that change the system. You can also define how long events are kept before being delete events from the log (page 160). TIP: See also the Hardware Problem Report (page 139). Click anywhere in the column title bar to display a - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 160
To delete events from the log NOTE: It is sometimes necessary to reduce the size of the Event log before carrying out a software update. Always refer to the update release notes to check the current recommendation. 1. Click Delete at the top of the Events log. 2. Enter the number of days. All events - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 161
backup file may be used to quickly configure a replacement or repaired StoreOnce appliance in the unlikely event that the appliance fails and all data and configuration details are lost. It would be used after a system of instructions in the form of a text file for the user to manually restore some - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 162
HP B6000 Series Backup system. Example configuration file HP StoreOnce Recovery Instructions Product: Cluster ID: hpd48564cb2382 Date Recorded: 2012-Aug-09 10:28:41 UTC #User Enter 1GbE Network Physical IP (HP Service Only): 192.168.1.122 Enter 10GbE Network Physical IP (HP Service Only): 172.16.13. - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 163
EA4A ZZ8T HLYR VWXU 8CWS 3ZZV DJNY "IPP12FZ0102624C1FE751601EDF TC396AAE HP B6200 StoreOnce Catalyst OST E-LTU" Settings restored after automatic Authentication type (None, User, AD) ◦ Local user accounts (for User authentication) ◦ Share name and description ◦ Share user access settings • NFS - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 164
• Make sure that all settings in the configuration text file have been manually restored. Restoring from the configuration zip file If you only wish to restore to carry out a QR, so the configuration file is still on the system. It is advisable to use the config show list command to check for - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 165
Backup system The config restore devices StoreOnce CLI command is used to restore all nodes on a cluster. If you wish to restore individual couplets, you can specify which service configuration and all service sets must be running. 1. If required, under the guidance of HP Support, perform the Quick - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 166
HP Support, backups can be configured and replication mappings re-established in order to reverse replicate data back to the appliance (see replication information in the user guide or under the supervision of HP service personnel. It is not documented in this guide.) 2. Reconfigure the storage for - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 167
> The SET values are the service sets. This will restore device settings for both service sets specified in the command. This allows a couplet to be restored, rather than the whole cluster. Refer to the HP StoreOnce Backup system CLI Reference guide for more information about the syntax - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 168
node. Some examples are: • The B6000 Management Console does not receive the Service Set node heartbeat. • The node server behaves as if it is powered off For an example with screenshots see the PDF version of the HP StoreOnce Backup system user guide. GUI and CLI When the a node fails over and it - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 169
complete any CLI requested actions. Active services The failover process will not enable any active backup or restore processes on the failing node is carried out as it restarts. NOTE: Additional steps are required for users running a CIFS server in AD authentication mode, see What happens to the - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 170
VTL(s) on the service set on the node manually: • From the Failback this server button on the appropriate Hardware page of the GUI, see Monitoring a node (page 143). • Using the CLI command hardware failback nodeX where X is the node identifier. See the HP StoreOnce Backup system CLI Reference Guide - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 171
Support Ticket (page 181) • Licensing (page 184) • Multiple users (page 184) • Hard disk replacement (page 184) • What happens to the GUI during failover (page 189) • Timeout problems with NAS CIFS shares (page 193) • Catalyst troubleshooting will not be recognized by HP Support for warranty use. Do - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 172
have its own separate warranty terms. Q2: If you now telephone for support with the capacity upgrade kit, what serial number should you quote? A2: number is applied to the whole couplet. Q3: If you now telephone for support with the new couplet, what serial number should you quote? A3: Because the - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 173
are provided that record the bundled serial numbers for the configuration that you have purchased. HP service engineers will add the stickers to a chart, which you should store in the rack. be executed from the GUI. There is a separate StoreOnce CLI Reference Guide, which Accessing the CLI 173 - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 174
and 5 USB connectors 3 VGA connector Password problems Admin users may reset passwords for operator users. If user is recommended to change this password after installation and store it in an offline Password Security tool. See the HP StoreOnce Backup system Installation and Configuration guide - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 175
up all nodes, the number depends upon the number of couplets in the cluster configuration. The numbers identify how the nodes are numbered in the HP B6000 Backup system. Power off and power on 175 - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 176
check that the console output shows a login prompt. (This step is optional but strongly recommended because it provides information about the node boot up.) 176 Troubleshooting - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 177
off using CLI commands, after manual failure power it up again using checking of the storage and your user data. Depending upon the amount of HP StoreOnce Backup system CLI Reference Guide. • system shutdown: This gracefully shuts down the cluster by shutting down all services and StoreOnce service - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 178
does not allow StoreOnce service sets to reboot guide for a full description of the network configuration templates and the HP Storeonce Backup system's implementation of physical IP and Virtual Interface (VIF) addresses. This section provides important guidelines if you need to troubleshoot - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 179
The HP StoreOnce Backup system uses the 10.154.x.x ip range for its internal network. This means that this IP address range is not available for the customer's network. It may cause conflict and unpredictable results if a customer network uses the 10.154.x.x ip range. Problems connecting from - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 180
after a major system failure. IMPORTANT: The Quick Restore ISO image should only be used under the supervision of HP support personnel. For that reason, it is not described in this document. Software updates can only be performed through the StoreOnce CLI using the Admin user account. Software - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 181
Please refer to the release notes accompanying the software update or to the HP StoreOnce B6200 Backup system Maintenance and Service Guide for step-by-step instructions. Firmware updates Firmware updates for system components, such as hard disk drives and BIOS, are included in the software - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 182
this page. Admin users may also delete a log from this page. IMPORTANT: When you create a support ticket for the HP StoreOnce Backup system, it is saved locally on the node running the active management service at the time of collection. HP recommends that you download that support ticket as soon - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 183
Press Collect to collect a support ticket. You are not permitted to run more than one manual collection at a time. Automatic collection however can have multiple sessions running. 2. Provide a name for the data collection. This is a text description field to allow the user to reference this ticket - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 184
current license status and apply the demo and individual licenses. See the HP StoreOnce Backup system CLI Reference Guide and "Licensing" (page 15) for more information. Multiple users The HP StoreOnce Management Console supports multiple GUI and CLI sessions. However, we recommend: • No more than - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 185
in each node, which mirror each other. If one fails, the system will continue to function correctly. The failed disk should be replaced failure. You can also use the GUI as follows: • Use the Hardware Problem Report to identify problems with a failed or failing disk. • Go to Hardware - MSA - - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 186
walk the hardware tree to identify the disk and enclosure and to flash the Beacon LED on and off. hardware show problems hardware show status beacon Replacing a hot-plug hard (3) out of the drive bay. Be sure to support the drive when pulling it out of the cage. 186 Troubleshooting - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 187
Figure 12 Removing the hard drive 3. Replace the failed disk with the new disk. Push the hard drive assembly (1) into the drive bay until it stops and press the HDD carrier latch (2) inward until it clicks. Figure 13 Installing a replacement hard disk Hard disk replacement 187 - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 188
OK. The RAID will rebuild automatically. The Backup system is fully functional during this time, however may so that it can be used by the HP B6000 Series Backup system. Once the disk is cleared its status replacing the disks. If the problem lies with components other than the disks, then - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 189
of HP Support. What users will be logged off and must log back in again once services are resumed. The HP Service Set 2 is currently running on its main node (and each is configured to be the failover node for the other). In the event of a hardware problem that causes the node to fail, the service - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 190
configured shares, e.g. BackupUserGroup • Use the B6200 VIF IPs to mount the shares into backup application or Windows. • For each node, join the AD domain and ensure it is connected. • Use the closest name server (DNS server) and domain controller to the HP B6000 Backup system. 190 Troubleshooting - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 191
domain join time may vary significantly. Worked example The following example assumes the user has an Admin logon to the B6000 Management Console and access to MMC Console. 1. Configure the CIFS Server mode for both nodes (service sets) within the couplet. You can only connect to one domain across - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 192
domain users ( Service Set 1 go offline. 6. On completion, shares go back online and Service Set 1 has now moved to the same node as Service Set 2. 7. Using the MMC Console you will now see that shares for both service sets are accessed from the same node (in the left-hand panel). 192 Troubleshooting - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 193
connection to the share, unrecoverable write errors or timeout problems resulting backup job failures. It is recommended to add or to increase and locate the registry subtree as follows: HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \LanmanWorkstation \ Parameters 4. . Add a new - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 194
HP support services for further advice. IMPORTANT: If Catalyst operations need to take place through a firewall, the network administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the Catalyst traffic to pass to and from the HP StoreOnce Backup system - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 195
supported by HP Systems Insight Manager. 2. Update the existing system type database with the new system type for the HP StoreOnce Backup system, based on the unique system object identifier. 3. Discover the HP StoreOnce Backup system under HP Systems Insight Manager NOTE: For detailed instructions - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 196
managed system types. 3. Click on New... to add a new system type. 4. Define a new rule filling only required fields. as follows: • System object identifier: 1.3.6.1.4.1.11.10.3.1.3.27 • Compare rule: match • Priority: 1 (highest) • System type: Storage Device • Product Model: HP StorageWorks D2D - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 197
Type drop-down menu to check this.) Discover the HP StoreOnce Backup System NOTE: Always set up the SNMP parameters on the StoreOnce Management Console before discovering the HP StoreOnce Backup system on HP-SIM. See the HP StoreOnce CLI user guide for the complete range of SNMP commands. 1. Log on - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 198
to save the discovery rule. 7. To start the discovery process click Run Now. 198 SNMP NOTE: If a firewall is in operation on the machine running HP Systems Insight Manager, make sure the HP StoreOnce Backup system(s) are within the firewall. - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 199
8. The discovery process adds new machine(s) to the collection of managed systems. To locate the HP StoreOnce Backup system, enter its IP address in the Search box in the left-hand pane and click Search. NOTE: If the discovery process fails, check that the - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 200
Warn: These are warning events that may cause problems. Take the recommended action as soon as services. Array critical SNMP messages Table 52 Array SNMP messages Code Troubleshooting ? Link Down The specified SAS connection in this System reported a failure. Check for the following conditions: - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 201
) Code Troubleshooting advice ? > DiskArray ? > Enclosure ? > DiskAdapter ? Stopped The specified Disk Adapter in this System has failed or flashing) and replace it. ? > DiskArray ? > Enclosure ? > PowerSupply ? ERROR The specified power supply in this System is in a degraded state. The System - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 202
HBA link {0} on host {1} down HBA link {0} on host {1} status is stale Troubleshooting advice If the % value is 95 or greater, this is critical. If you have not already expanded the system storage to its maximum, manage backups to minimize additional storage requirements until you can expand the - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 203
Services SNMP critical messages Table 56 NAS messages Code NAS share [SHARENAME=%s] is full Too many data files per share open on NAS share [SHARENAME=%s] Troubleshooting advice This means all system available storage is full. Contact HP Support for upgrade options. Review the backup schedule - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 204
, Ibrix, StoreOnce services. Array warning SNMP messages Table 57 Array SNMP messages SNMP message Troubleshooting advice ? > DiskArray ?->DiskArrayInfo cannot The controller cannot communicate with the B6200 Backup system. Check for communicate with DiskArray_? communication problems (cables - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 205
warn Troubleshooting advice The backups to minimize additional storage requirements until you can expand the system. If at maximum storage, you must consider removing data from the system via replication, etc. and then deleting the cartridges/files, shares, etcetera. Otherwise, contact HP Support - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 206
Starting Target Error Stopping Target World Wide Names duplicate : [STRING=%s] and [STRING=%s] Troubleshooting advice The cartridge is corrupted. It may be necessary to recreate the cartridge. Contact HP Support. The cartridge is corrupted. It may be necessary to recreate the cartridge. Contact - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 207
this appliance will be stopped until the breaking connection connection problem is resolved. Replication Slot Mapping removed on Source as node, network switch, StoreOnce services, Ibrix. Array info SNMP messages The previously failed state is now healthy. No troubleshooting is required. Table 62 - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 208
info SNMP messages The previously failed state is now healthy. No troubleshooting is required. Table 64 Network switch info SNMP messages Error code from {1} user {0}: Start {3} task for filesystem {2}. Command from {1} user {0}: Stop task {3} for filesystem {2}. Command from {1} user {0}: Pause - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 209
{2}. Command from {1} user {0}: {3} for server {2}. Command from {1} user {0}: {3} for client {2}. Command from {1} user {0}: {2}. CPU {0number##0}% on server {1} File system {0} created File system {0} deleted File system {0} has available files ({1number##0.0}%) File system {0} has available space - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 210
logged in from host {1}. User {0} logged off from host {1}. Volume group {0} created size {1number}MB Volume group {0} deleted Volume group {0} extended by {1number}MB to {2number}MB Volume group {0} reduced in size by {1number}MB to {2number}MB StoreOnce Services SNMP info messages These messages - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 211
Table 66 StoreOnce Services Info messages (continued) Code NAS CIFS user [USERNAME=%s] deleted NAS CIFS user [USERNAME=%s] modified NAS CIFS user [USERNAME=%s] added to share [SHARENAME=%s] NAS CIFS user [USERNAME=%s] removed from share [SHARENAME=%s] NAS NFS host [HOSTNAME=%s] created NAS NFS host - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 212
Table 66 StoreOnce Services Info messages (continued) Code Library [AUTOLOADER=%s] and all of its tape drives and cartridges have been destroyed Library [AUTOLOADER=%s] Created Library [AUTOLOADER=%s] Modified Moved cartridge - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 213
Table 66 StoreOnce Services Info messages (continued) Code Port is not configured for use with the specified Protocol The Replication Protocol versions supported by the Target Appliance do not match those supported by the Source Appliance, resulting in a communication failure The Account does not - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 214
Table 66 StoreOnce Services Info messages (continued) Code No details available A new Cartridge has been created on the Target Library An existing Cartridge has been deleted from the Target - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 215
Table 66 StoreOnce Services Info messages (continued) Code Starting Job to synchronise Cartridge Data in Pausing a running file data job The system serial number has changed. Resetting Replication configuration to factory defaults The system software version has changed The Library cannot be - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 216
Parameters StoreOnce B6200 Backup Table 67 Key parameters for HP StoreOnce B6200 Backup StoreOnce Backup products running software 288 384 32 64 96 128 96 192 288 384 Physical Tape Copy Support Supports direct attach of physical tape device Max Concurrent Tape Attach Jobs Appliance No - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 217
service set = 192 StoreOnce 2610/2620, 4210/4220 and 4420/4430 Backup Table 68 Key parameters for HP StoreOnce 2610/2620, 4210/4220 and 4420/4430 Backup StoreOnce Backup 48 48 96 96 Target Physical Tape Copy Support Supports direct attach of physical tape device No No No No No No StoreOnce - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 218
Table 68 Key parameters for HP StoreOnce 2610/2620, 4210/4220 and 4420/4430 Backup (continued) StoreOnce Backup products running StoreOnce StoreOnce StoreOnce StoreOnce StoreOnce StoreOnce software 3.4.0 and later 2610iSCSI 2620iSCSI 4210iSCSI/FC 4220 4420 4430 Max Concurrent Tape Attach Jobs - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 219
the HP StoreOnce CLI Reference Guide. Email All tasks associated with configuring the date and time are carried out only from the GUI. See Email (page 153) Events See "Logs". Fibre Channel A FC connection is required if you are using VTL devices on your HP StoreOnce Backup system. Tasks associated - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 220
is carried out only from the CLI. See the HP StoreOnce CLI Reference Guide. Storage may be monitored from the GUI. Support Ticket A Support Ticket can be created, collected or deleted from either the GUI or the CLI. Users and passwords Users can be created and deleted, and passwords can be - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 221
about: • Using the HP StoreOnce Backup system • Troubleshooting the HP StoreOnce Backup system • Carrying out common administration tasks that require the Command Line Interface (CLI). • Replacing a hot-plug hard disk Intended audience This guide is intended for users who install, operate and - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 222
more information about CSR, contact your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair Registering your HP StoreOnce Backup system Once you have installed and tested your HP StoreOnce Backup system please take a few minutes to register your product - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 223
, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/ebs • http://www.hp.com/go/connect • http://www.hp.com/go/storage • http://www.hp.com/service_locator • http://www.hp.com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 224
StoreOnce device, 48 adding users and groups, 50 configuring CIFS server, 42 B backup fails mapping deleted, 120 , 42 creating, 59 CIFS shares timeout problems, 193 clear leftover disk, 145 CLI manual recovery, 161 configuration zip file restored settings, 163 configure email, 153 configuring support - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 225
problem details, 139 hardware problem report, 139 help obtaining, 222 housekeeping blackout windows, 134 housekeeping graph, 132 housekeeping page, 132 HP technical support deleted backup fails, 120 max size, cartridges, 33 maximum jobs replication, setting, 101 MIBs, 195 modify support ticket, - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 226
NFS server page, 56 shares page, 57 NAS share editing, 57 NAS share mappings replication, 118 NAS shares failover, 190 network configuration, 10 network problems, 178 NFS server specifying NFS hosts, 56 NFS server page, 56 NFS share connecting to, 57 creating, 61 node monitoring, 143 O online help - HP D2D4106fc | HP StoreOnce B6200 Backup System User Guide (BB877-90910, Novembe - Page 227
in text, 222 system activity page, 135 T target libraries making visible, 37 technical support HP, 222 service locator website, 223 test email notification, 154 text symbols, 222 troubleshoot browser buttons missing, 12 U Ultrium VT, 30 unload cartridge, 36 upgrades BIOS firmware, 181 hard disk
HP StoreOnce
B6200 Backup system user guide
Abstract
This is the user guide for the HP StoreOnce B6200 Backup system. It describes all tasks that can be carried out by an administrator
or operator from the Web Management Console (GUI). Some of these tasks may also be carried out from the Command Line
Interface (CLI) and the appropriate commands are included in this guide. This guide does not describe all tasks that can only
be carried out from the StoreOnce CLI.
Always check
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for the most up-to-date documentation, including localized versions (in PDF format)
for your product. (Search on Product Name and select the Manuals option.)
Refer to the Quick Specs on
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for supported features for your model and the current status.
Last edited date: September 24, 2013
HP Part Number: BB877-90910
Published: September 2013
Edition: 7