HP D2D4106i HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S
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- HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 1
Backup Systems: • HP D2D4300 Series: HP D2D4324 and HP D2D4312 • HP D2D4100 Series: HP D2D4112 and HP D2D4106 • HP D2D2500 Series: HP D2D2504 and HP D2D2502 Some features described in this guide may not be activated on your product. Refer to the Quick Specs on http://www.hp.com for supported - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Micro Devices, Inc. The StoreOnce Backup System product firmware includes software developed by the OpenSSL - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 3
for CIFS 22 Configuring users on AD (CIFS shares only 24 Configuring NAS shares for NFS 30 5 Appliance Configuration 33 Network (Configuration)...33 Fibre Channel (Configuration 36 iSCSI (Configuration)...36 SNMP (Configuration)...37 HP Systems Insight Manager 39 Email Alerts (Configuration - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 4
Hardware monitoring 121 Resolving problems...122 13 Troubleshooting 125 Connecting to the StoreOnce Backup System from the backup application 125 Connecting to the network...125 Using the 10Gb ports (HP D2D4300 Series only 126 Performance...126 Web Management Interface errors and warnings 127 - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 5
failed disk 144 If several disks fail...146 Replacing the disks (HP D2D2500 Series 146 Replacing the disks (HP D2D4300/4100 Series 148 Creating cartridges (Virtual Tape Devices only 152 A Extra information for G1 products 153 Overview...153 Major differences...153 VTL devices...153 NAS devices - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 6
detailed information on using the HP StoreOnce Backup System Web Management Interface. It also contains troubleshooting information. The following documents are also available: • HP StoreOnce Backup System Concepts Guide: If you are new to the HP StoreOnce Backup System, it is a good idea to - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 7
. The password can subsequently be changed from the User Account (Administration) (page 82) menu option. Only one active session is supported. You cannot connect to an HP StoreOnce Backup System if somebody else is logged into the Web Management Interface. However, Force Login is enabled by default - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 8
information about your HP StoreOnce Backup System and its network connection. • To find out whether you have a G1 or G2 product HP D2D4312 Backup System. NOTE: If a capacity upgrade kit has been installed, the shelves are also shown on the Summary page. (HP D2D2500 Series products do not support - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 9
battery are the first place to look to identify any problems with the RAID status and RAID battery. A failed battery should be replaced as soon as possible. See the HP StoreOnce Backup System Maintenance and Service Guide. Devices informs the user of the status of the libraries and NAS shares within - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 10
are a new user, we strongly recommend that you read the following documents, which are available from the HP web site. They provide a detailed discussion about replication deployment strategies and terminology and include worked examples. • HP StoreOnce Backup System Concepts Guide: This describes - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 11
listed in the Port drop-down menu. NOTE: If the StoreOnce D2D Backup system detects a possibly issue with data integrity for a virtual tape library tape devices HP StoreOnce Backup Systems emulate a range of physical tape devices, which are listed below. NOTE: Not all products support all emulation - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 12
an appliance. If you configure 1 library with 200 drives on an HP D2D4312 Backup System, you will still have 49 libraries available in theory, but you will the D2D Best Practices for VTL, NAS and Replication implementations for maximum and recommended values. NOTE: G1 products do not support flexible - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 13
iSCSI Initiator itself. (See the HP StoreOnce Backup System Installation and Configuration Guide for more information about configuring the iSCSI host or backup job with which it is associated. This is the emulation type used by the backup software. The HP StoreOnce Backup System supports a number - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 14
Backup application support HP StoreOnce Backup System generates barcodes automatically for cartridges. This option allows you to select whether the barcodes should have six or eight characters. When the user selects 6-character barcodes this is not reflected on the Web Management it manually if you - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 15
log on to the initiator. You must also provide the target CHAP user name and secret. On the iSCSI Initiator you must also make sure about configuring the Microsoft iSCSI Initiator see the HP StoreOnce Backup System Installation and Configuration Guide. To edit device details It is possible to - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 16
to delete all the files and free space on the HP StoreOnce Backup System. Making Replication Target libraries visible to the host NOTE: See the replicated backup by doing a test restore • To perform manual tape copy jobs to any tape device on the network using the backup application IMPORTANT: - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 17
! If you do not follow these best practices, unstable and possibly damaging results may occur. Cartridges may be marked as unusable or the backup application may attempt to write to target cartridges. • Ensure that no replication jobs to the selected target cartridge are in progress • Ideally check - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 18
slots Barcode: A barcode is an 8- or 6-digit, alphanumeric, unique identifier for a cartridge within the HP StoreOnce Backup System. Barcodes are shared with the backup application, if requested. The backup application may also choose to assign its own internal identifier to the cartridge but, if - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 19
to make the slot blank. To write protect a cartridge Click Edit for the appropriate cartridge. Check the Write Protected check box for the cartridge. Your backup application will not be able to write any more data to it. To edit maximum cartridge size The only times you can resize cartridges are - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 20
some processing time. You may need to restart your backup application services to see user needs to re-align their library configuration against their backup application should they become out of sync, perhaps because the backup application has crashed, or if the backup application does not support - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 21
are a new user, we strongly recommend that you read the following documents, which are available from the HP web site. They provide a detailed discussion about replication deployment strategies and terminology and include worked examples. • HP StoreOnce Backup System Concepts Guide: This describes - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 22
share that Windows users can access; both stages are implemented from the Web Management Interface: • Configure authentication for the StoreOnce Backup System CIFS server, these settings then apply to all CIFS shares. • Create NAS CIFS shares on the HP StoreOnce Backup System Configuring the CIFS - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 23
users that will have access. See Configuring users on AD (CIFS shares only) (page 24) for detailed instructions. Creating a CIFS share Procedure 1 1. Log on to the Web Management want to prevent further backup to the share. If you enable it, any backup jobs currently using that share will fail. - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 24
general purpose file storage. The HP StoreOnce Backup System is a NAS deduplicating appliance that is optimized for backup. Connecting to the NAS to enter a user name and password, which will be / . NOTE: If the StoreOnce D2D Backup system detects a possibly issue - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 25
DNS Management Tool. (From the command line type dnsmgmt.msc or launch DNS from the Administrative Tools menu). Create a new Host(A) record in the forward lookup zone for the domain to which the D2D Backup System belongs with the hostname and IP address of the D2D Backup System. Configuring users on - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 26
for the D2D Backup System by providing the hostname and IP address. Creating shares and granting access permission Now that the HP StoreOnce Backup System is part of a domain and can be managed, it is possible to create shares and grant access permission to them for domain account users or groups - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 27
3. Now that the D2D Backup System is a member of the domain its shares can be managed from any computer on the domain by configuring a customized Microsoft Management Console (MMC) with the Shared Folders snap-in Shared Folders from the left-hand pane. Configuring users on AD (CIFS shares only) 27 - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 28
5. Click Add > and in the dialog box choose the computer to be managed and select Shares from the View options. 6. Click Finish and OK to complete the snap-in set up. 28 NAS - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 29
the Folder Path field contains an internal path on the D2D Backup System. 7. Save this customized snap-in for future use. 8. Select the Share Permissions tab and Add a user or group of users from the domain. Specify the level of permission that the users will receive and click Apply. 9. Now from any - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 30
you to configure the HP StoreOnce Backup System with NFS file shares as target for backups from UNIX and Linux servers. There are two configuration stages when creating a file share that UNIX and Linux users can access; both are stages implemented from the Web Management Interface: • Create a list - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 31
1. Log on to the Web Management Interface for the appliance. 2. Select NAS and display the Shares tab. This tab is used to manage all shares: for both CIFS only be used if you want to prevent further backup to the share. If you enable it, any backup jobs currently using that share will fail. 5. Now - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 32
old mount point it will use the previous set of inodes and will therefore not manage to connect. Reboot the host Linux system and the connection will work again. NOTE: If the StoreOnce D2D Backup system detects a possibly issue with data integrity for a Share it will immediately set the status of - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 33
the network settings. The following screen shot is taken from an HP D2D4300 Series model. Network configuration The details in this section reflect the IP settings that were specified during installation. The HP StoreOnce Backup System supports DHCP for IPv4 networks and this is turned on by default - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 34
network. This is also the recommended port for running the Web Management Interface. The 10Gb ports are available for backup and replication traffic. Take care if configuring with DHCP because the HP StoreOnce Backup System supports only one gateway address. If 1Gb and 10Gb networks are configured - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 35
off, you must manually specify all the network settings for the HP StoreOnce Backup System. If DHCP IP address for the device. The HP StoreOnce Backup System supports both dynamic (DHCP) and static IP table. Resetting network settings and Web Management Interface password There are some conditions - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 36
on a fabric attach port, are also supported. N_Port requires the switch port to support NPIV (N_Port ID Virtualisation). iSCSI (Configuration) By default, a new library is automatically created whenever a new server first connects to the HP StoreOnce Backup System using the iSCSI initiator. Use this - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 37
SNMP parameters (page 38). 3. Click Add in the Destinations section to specify the IP Address(es) of the SNMP management host(s) that will be monitoring the HP StoreOnce Backup System. If you do not specify any destinations, events will be reported to everybody on the network. (To remove an SNMP - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 38
Read access and must be manually configured in the management application so that it can access events (see HP Systems Insight Manager (page 39)). This is not currently supported. Network Management Stations are not able to write any data to the HP StoreOnce Backup System. This defines which events - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 39
supported by HP Systems Insight Manager. 2. Update the existing system type database with the new system type for the HP StoreOnce Backup System, based on the unique system object identifier. 3. Discover the HP StoreOnce Backup System under HP Systems Insight Manager NOTE: For detailed instructions - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 40
managed system types. 3. Click on New... to add a new system type. 4. Define a new rule filling only required fields. as follows: • System object identifier: 1.3.6.1.4.1.11.10.3.1.3.27 • Compare rule: match • Priority: 1 (highest) • System type: Storage Device • Product Model: HP StorageWorks D2D - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 41
Type drop-down menu to check this.) Discover the HP StoreOnce Backup System NOTE: Always set up the SNMP page on the Web Management Interface before discovering the HP StoreOnce Backup System on HP-SIM. 1. Log on to HP System Insight Manager, if not already logged on. 2. Select Options - Discovery - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 42
". Click OK to confirm. 6. Click Save to save the discovery rule. 7. To start the discovery process click Run Now. NOTE: If a firewall is in operation on the machine running HP Systems Insight Manager, make sure the HP StoreOnce Backup System(s) are within the firewall. 42 Appliance Configuration - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 43
to the collection of managed systems. To locate the HP StoreOnce Backup System, enter its IP address in the Search box in the left-hand pane and click Search. NOTE: If the discovery process fails, check that the network is working correctly and that the HP StoreOnce Backup System is online. Email - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 44
Microsoft Exchange Server NOTE: Please refer to the Linux and UNIX Configuration Guide on the CD-ROM for information abut configuring SMTP with UNIX and 's property pages. To view or modify them: 1. Open the Exchange Management console. 2. Click on Servers and then the server you wish to configure - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 45
Password when you configure email alerts) • Basic Authentication, where a user name and password are required and should be provided when you configure email alerts NOTE: Integrated Windows Authentication is not supported with the HP StoreOnce Backup System. If your SMTP Server requires this form of - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 46
current replication throughput. These graphs are updated every 5 seconds and provide useful feedback about the activity on the HP StoreOnce Backup System. See the D2D Best Practices for VTL, NAS and Replication implementations for more information about using these graphs in conjunction with other - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 47
disk will be immediately used to replace it. The RAID rebuild process occurs automatically. The failed disk should be replaced a soon as possible. The Storage Pool refers to the overall storage space available on the HP StoreOnce Backup System to hosts for storing data. It consists of shelves and - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 48
of the HP StoreOnce Backup System. Refer to the Capacity Upgrade Kit Guide supplied with the expansion shelf for more information. This guide can also be downloaded from the HP web site. IMPORTANT: HP StoreOnce systems that do not contain any data will complete the expansion process in around - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 49
and port on the RAID card to which the shelf is attached. HP D2D4312 Backup systems may have up to 3 shelves. This is the status of the shelf of cartridges, amount of user data stored and whether deduplication is enabled. The list will be empty if the StoreOnce Backup System is offline or if no - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 50
user data stored and size on disk, and whether deduplication is enabled. The list will be empty if the StoreOnce Backup System See the HP StoreOnce Backup System Maintenance and Service Guide for more and only when advised to do so by HP Customer Support. Logical Unit ID: Status: RAID State - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 51
Status: Configuration State: Disks: This is the shelf number. HP D2D4100 Series: Shelf 0 is the HP StoreOnce Backup System; Shelf 1 is the Capacity Upgrade Kit, if installed. HP D2D4300 Series: Internal refers to the HP StoreOnce Backup System. Additional shelves show the card slot and port number - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 52
is the software version of the disk. It may be useful for troubleshooting and when replacing a disk. This is 2 TB (HP D2D4324), 1 TB (HP D2D4112/4312) or 500 GB (HP D2D4106). This shows the size of each disk in your StoreOnce Backup System. The sum of the disks gives the total raw capacity available - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 53
been used to store backup data from the host(s). The maximum disk capacity is shown to the right of the chart. The system will send warning messages for that library on the Devices page. This is the amount of user data stored on that library. This indicates that deduplication is enabled for - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 54
It may be useful for troubleshooting and when replacing a disk. This is 500 GB for the HP D2D2502i; 1 TB for the HP D2D2504i. This indicates the state of the HP D2D4300 Series Backup System and the status of the port(s). The Summary page shows only the overall network status. If there is a problem on - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 55
for all the FC devices that are configured on the HP StoreOnce Backup System. Select a library in the Devices list to view the connection details for the library's media changer and drive(s). This page is mainly for information and is useful in troubleshooting. It cannot be edited. iSCSI (Status) 55 - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 56
Some configuration changes may be necessary or the configuration may not be supported. Library section There is a row for each device associated with Data storage The Period may be weekly or monthly. See the D2D Best Practices for VTL, NAS and Replication implementations for more information about - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 57
the top of the list. The icons identify whether the messages are information, error or warning messages. The Log is maintained even if the HP StoreOnce Backup System is power cycled. Use the Clear Log button to clear the log. Sorting and searching the log Click on any column heading to sort messages - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 58
being placed on the HP StoreOnce Backup System in order to optimize performance and minimize the impact of deduplication, replication and housekeeping operations competing for resources. • D2D Best Practices for VTL, NAS and Replication implementations: This guide describes best practices and - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 59
cartridges are mapped between source and target libraries. (NAS share mappings are managed on a separate tab.) NOTE: You can only map and replicate deduplicating configured on this HP StoreOnce Backup System. • Non-replicating library: a library on this HP StoreOnce Backup System whose slots have - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 60
Library. • Replication-Target library: a library on this HP StoreOnce Backup System with slots that hold cartridges replicated from a Replication-Source , until slots have been configured using this page. The amount in GB of user data stored. The amount of space used on the disk. The number of - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 61
it will tell you whether Recovery is in process; if a target library has been selected • Enable the Recover First checkbox, which enables a user to request that a mapped slot be recovered from Target the Source Appliance? See the HP StoreOnce Backup System Concepts Guide for a more detailed discussion - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 62
administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems.) Click Add Target Appliance. 62 Replication - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 63
7. The wizard then moves to the Select Target Library step. Select a library on the target appliance and click Next. NOTE: If you need to create a new library on the target appliance, click Create New Target Library. Set up the details as you would normally do when creating a new library device. - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 64
8. This takes you to the Edit Slot Mapping step. Enter a Slot Mapping Name. The slot number and barcodes of all source cartridges are displayed. A new barcode is generated for them on the target library (these barcodes will be overwritten with those of the source when replication starts). By default - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 65
10. Click Apply to create the slot mapping configuration. Replication of cartridges will start as soon as the libraries have been synchronised. Look at the Replication Status field on the Library Details tab of the Virtual Tape Mappings page. It changes from "Pending Synchronisation" to " - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 66
Figure 1 Replication creation process NAS Mappings (Replication) This page allows you to configure and view how NAS shares are mapped between source and target appliances. (Virtual tape library mappings are managed on a separate tab.) 66 Replication - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 67
has been mapped for replication. • Replication-Target: a share on this HP StoreOnce Backup System that has been replicated from a Replication-Source share. Table 18 Local share parameters Share Name Share Status Role User Data Stored Size on disk Entries Access protocol Share Version Replication - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 68
the source device will temporarily be taken offline and any backup or restore jobs will fail. Table 19 Share mapping If a source share has been selected, it will tell you whether Recovery is in process. All other information is identical for both source and target shares. For example, use - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 69
1. Create a Non-Replicating Share on the Source Appliance. 2. Allow the first full backup to run. 3. Decide how you will seed the first full backup on the Target Appliance. (See also the HP StoreOnce Backup System Concept Guide.) • If you are seeding across the WAN or have been able to colocate the - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 70
Figure 2 Seeding initial data using a USB disk 4. Go to the NAS Mappings page. 5. Select a Non-Replicating Share to be converted to a Replication Source Share and click Start Replication Wizard. 6. Proceed to the Select Target Appliance step. TIP: Click on the show/hide details link to check how - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 71
need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems.) Click Add Target Appliance. 8. The wizard then moves to the Select Target Share step. Select a share on the target appliance and click Next - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 72
10. The Summary screen is displayed. Click Apply to create the share mapping configuration. Replication of files will start immediately. NOTE: If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 73
3 Replication creation process Partner Appliances (Replication) This page shows you the replication status of all Target and Source HP StoreOnce Backup Systems that have been configured for use with this HP StoreOnce Backup System. You can also add Target HP StoreOnce Backup Systems on this page - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 74
Source Appliances, and a separate tab for setting Source Appliance permissions. • The Source Appliances tab is not editable. If the HP StoreOnce Backup System also has Replication-Target libraries, there may be multiple Source Appliances. NOTE: Source Appliances are appliances that have added the - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 75
the Target Appliance. You specify it on the Local Appliance tab of the partner appliance. Product Class The product class of the appliance, such as HP D2D4100. Appliance Address This is the IP address of the Target Appliance. You specify it when you add the Target Appliance and may edit it - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 76
continued) System Time This shows the current system time. Class The product class of the appliance, such as HP D2D4000. Appliance Address This is the IP address of set permissions for individual appliances. Click Add. A wizard guides you through the necessary steps to add a new source appliance - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 77
contains three tabs that show general settings for the HP StoreOnce Backup System, settings for blackout windows and bandwidth limiting settings. These are the tabs that allow you to view and modify information about the appliance whose Web Management Interface you have logged into. Local Appliance - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 78
or HP D2D4312/4324. You can only edit the appliance name. The default name is the network host name of the appliance (as configured in network settings). You may change this to something that is more user friendly and will make it easier to identify the appliance on the replication Web Management - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 79
replication traffic to pass to and from the HP StoreOnce Backup Systems. If necessary and the StoreOnce Backup Systems conflict with another device on the network, with low bandwidth replication, thus freeing up bandwidth for other processes and applications that you may have running. A minimum of - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 80
. Then enter the general value you have just calculated for the Recommended Limit in each required window manually. NOTE: All settings are applied to the HP StoreOnce Backup System - you cannot configure settings for individual jobs. The Bandwidth Limit windows override the General Limit when the - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 81
to view its details below. • The Clear Event History button may be used to clear the list. • The History will be maintained if the HP StoreOnce Backup System is power cycled. Sorting and searching the event history Click on any column heading to sort messages according to that criterion. For example - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 82
Support (Administration) • Backup and Restore (Administration) • License (Administration) User Account (Administration) This page allows you to manage that is required when accessing the HP StoreOnce Backup System configuration from the system console. Resetting the password If you forget your password - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 83
Enable button on the User Account page to reinstate it. Security (Administration) By default, the HP StoreOnce Backup System generates a generic SSL certificate, which means that it is not unique to the HP StoreOnce Backup System. So, when you log onto the HP StoreOnce Backup System for the first - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 84
1. The Using User Generated Certificate check box is blank when this feature is not yet will be displayed in the web browser. 3. Click on Generate. 4. Once generated, the HP StoreOnce Backup System will restart its web server and re-display the login page. Certificate errors will still be present - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 85
will still be present on the navigation bar. Figure 5 Generic certificate information Figure 6 User generated certificate information Date & Time (Administration) This page allows you to view and manage the following settings: • Date and time settings • Date display format • Network Time Protocol - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 86
stop the NTP server. If this happens an email alert will be sent and the user must manually restart NTP from the Web Management Interface. Daylight Saving By default, the HP StoreOnce Backup System does not make any automatic adjustments for daylight saving time. Use this section to enable daylight - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 87
but the correct adjustments are made. Users in locations that are on 0.5 IMPORTANT: Housekeeping is an important process in order to maximize the deduplication HP StoreOnce Backup Systems best practices for VTL, NAS and Replication implementations that is available on http:www.hp.com/support/manuals - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 88
. If hosts do not automatically reconnect to the HP StoreOnce Backup System when it restarts, you must reconnect manually from the iSCSI Initiator on each host, see the HP StoreOnce Backup System Installation and Configuration Guide. Software (Administration) This page provides information about the - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 89
of HP StoreOnce Backup Systems. Sometimes it is easy to identify the generation from the model number, sometimes it is less easy. • HP D2D2503i, HP D2D4004/4009i/fc are only available as G1 products • HP D2D4106i/fc and HP D2D4312 are only available as G2 products • HP D2D2502i, HP D2D2504i and HP - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 90
, Russian, Japanese and Simplified Chinese. 1. Check http://www.hp.com/support for the latest language pack (you can do this by selecting the link on the Software page) and download it to your hard disk. 2. Select software from the Web Management Interface and click Upgrade in the Language Pack - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 91
Support (Administration) Use this page to view system information and to generate and download a support ticket. System information This section provides information about the following components within the HP StoreOnce Backup System listed as well as the current supported version, so that you can - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 92
If you have problems, HP Support will ask you to generate a support ticket to help with troubleshooting. It provides a log of everything that has happened on your system. NOTE: Please ensure that your browser security settings allow files to be transferred from the HP StoreOnce Backup System to your - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 93
ticket may be created. 4. Click Download Support Ticket to save the file to disk. Backup & Restore (Administration) This tab allows you to save the HP StoreOnce Backup System's configuration settings by downloading them to the host system. If the HP StoreOnce Backup System or the host is repaired or - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 94
(Users without Internet access may use the contact numbers provided with the entitlement certificate.) You will be required to enter the product's serial number when you request a License to Use key. More about replication licensing Replication is a licensed feature. Each HP StoreOnce Backup System - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 95
Use key, as instructed on the License Entitlement Certificate. This is normally from the HP Licensing website at http://www.webware.hp.com. We HP Licensing website and click Enter LTU string. It is not advised to try and key in the LTU manually. The key is specific to the HP StoreOnce Backup System - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 96
9 Restore processes with replication In this chapter: • Recovering a source appliance, VTL devices • Recovering a source appliance, NAS shares Recovering a Source Appliance (Virtual Tape devices) : If you replace the disks in the source StoreOnce Backup System and keep the original appliance, the - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 97
4. At the Select Target Appliance Step, select Add the Target Appliance and provide the IP address of the previous replication target device.. 5. Select the existing Target Library, or the Non-Replicating Library that was the Target Library before mapping was broken, from which slots should be - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 98
may deselect any cartridges that you do not wish to recover to the Source Library. Click Adopt to run reverse replication. If the Target Library supports multiple library Fan In, the library may still be a Replication Target if other mappings exist. You can now recover by adding the mapping back to - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 99
, the data may be recovered to the host using the original backup application. 8. New backups can now run to the Source Appliance and replication will run normally without further configuration. Figure 8 Reverse replication process: source lost Recovering a Source Appliance (Virtual Tape devices) 99 - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 100
for the newly promoted Non-Replicating Library to be that of the host system. 6. Connect to the Data Center appliance and library via iSCSI from the host at the remote site. 7. Import the cartridges into the backup application and recover the data over the WAN. 100 Restore processes with replication - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 101
Figure 10 Recovery process: promoting a target library over the WAN Promoting a target library using colocation New server hardware has been purchased and installed and the admin now wants to recover data to the server. The admininistrator decides to move the StoreOnce Backup System appliance that - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 102
the Data Center StoreOnce Backup System is still in target library HP StoreOnce Source Appliance at the remote site. If one is installed at a later date, you can reverse recover the data and configure replication, as described in Reverse replication using the wizard (page 96). 102 Restore processes - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 103
Figure 12 Recovery process: promoting a target library using colocation Recovering a Source Appliance (Virtual Tape devices) 103 - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 104
USB disk, as follows: 1. Map from the host at the target site to the NAS share on the HP StoreOnce Backup System and copy the share to a USB disk attached to the host. 2. Transport the media to the Replication seeding NAS shares on a replacement source appliance 104 Restore processes with replication - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 105
1. Create a new Non-Replicating Share on the Source Appliance (by using the NAS Shares page). 2. Reverse seed the first full restore. The simplest way to do this is to use a USB disk, as described at the beginning of this section. It is also possible to recover across the WAN, but this may place an - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 106
Next. 8. Click Adopt to run reverse replication. 9. As soon as reverse replication has completed, the data may be recovered to the host using the original backup application. 106 Restore processes with replication - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 107
10. New backups can now run to the Source Appliance and replication will run normally without further configuration. Figure 14 Reverse replication process: source lost Promoting a Target Share over the WAN using NAS The remote site has lost both the host servers and the StoreOnce system. New server - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 108
site StoreOnce Backup System and a Target Share on the Data Center StoreOnce Backup System. After HP StoreOnce Source Appliance at the remote site. If one is installed at a later date, you can reverse recover the data and configure replication, as described in (page 104). Figure 16 Recovery process - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 109
Source Share on the remote site StoreOnce Backup System and a Target Share on the Data Center StoreOnce Backup System. After the failure the mapping still NAS share to the host over WAN. 6. At this point there is no HP StoreOnce Source Appliance at the remote site. If one is installed at a later - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 110
Figure 18 Recovery process: promoting a target share using colocation 110 Restore processes with replication - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 111
files from the HP StoreOnce Backup System to the host. Bare Metal Disaster Recovery (NAS Shares) NOTE: Bare Metal Disaster Recovery may be possible in some cases with Fibre Channel VTL, if the backup application supports Fibre Channel connectivity through the recovery process. iSCSI VTL recovery - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 112
enter the same information on the Web Management Interface. See iSCSI (Status) (page 55). 6. On the Discovery tab, enter the IP address of the HP StoreOnce Backup System to add it as a target portal for the host. Do not change the Port; it should be 3260. 112 Restore processes without replication - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 113
7. Target devices have already been configured on the HP StoreOnce Backup System for the host that failed, so they will appear in the list on the Targets tab with a status of Inactive, if you are using the - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 114
8. Run your backup application. It should see the library device on the HP StoreOnce Backup System. Import the media into your backup application's database and restore the latest full backup from the HP StoreOnce Backup System. 114 Restore processes without replication - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 115
supply or fan failure Steady blue: identifies the unit Amber: Power off or system hardware fault The HP Systems Insight Display LEDs represent the system board layout and may be useful for troubleshooting. See the "Maintenance and Service Guide" for more details. HP D2D4324/4312 Backup System 115 - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 116
Rear LEDs Figure 20 HP D2D4324/4312 rear panel LAN LEDs 1. LAN network speed LED indicator data activity or no connection. HP D2D4112/4106 Backup System Front LEDs on the HP D2D4106/4112 Figure 21 Front LEDs on the HP D2D4112 and 4106 Backup System 1. HP D2D Beacon LED 116 Understanding LEDs - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 117
data activity. nl Off: No network data activity or no connection. HP D2D2502/2504 Backup System Front view of the HP D2D2502/2504 Figure 23 Front view of the HP D2D2502/2504 Backup System 1. HP D2D Beacon LED 2. System Health LED Steady blue: identifies the unit Steady green: Hardware is - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 118
ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected Rear view of the HP D2D2502/2504 G2 Figure 24 HP D2D2502/2504 rear panel LEDs 1. LAN network speed LED indicator 2. LAN activity status LED indicator Steady green: The LAN connection is - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 119
HP StoreOnce Backup System supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. AL HP D2D4000 Series Backup System also have a Beacon LED on the individual disks so that you can identify a specific disk within the HP D2D - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 120
Figure 26 Capacity Upgrade LEDs 1. Heartbeat LED 2. Fault LED 3. UID button/LED Green: System activity Off: No system activity Amber: Fault condition Off: No fault condition Blue: Identified Flashing blue: Active remote management Off: No remote management 120 Understanding LEDs - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 121
, if the HP StoreOnce Backup System has been configured correctly to support emails and traps being sent to the HP SIM Server. Refer from an HP StoreOnce Backup System nl This is a system generated message from your nl HP StoreOnce D2D Backup System nl Email Notification From HP-CR206F1F2E nl - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 122
, when SNMP is configured. Resolving problems The tables in the following sections explain what events are reported and how to interpret the loacation and ID values in event messages. Please refer to the HP StoreOnce Backup System Maintenance and Service Guide for information about replacing parts - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 123
Yes Yes Yes Yes Yes Table 28 Temperature Sensor events for HP D2D2500 Series, HP D2D4100 Series and HP D2D4300 Series Backup Systems Component TEMPERATURE SENSOR Problem Approaching Dangerous Temperature System Overheating Repaired Message Event Alert level Log Approaching Dangerous Critical - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 124
for expansion shelves? Table 31 Power Supply and Fan events for all expansion shelves (HP D2D2500 Series, HP D2D4100 Series and HP D2D4300 Series Backup Systems) Component Problem POWER SUPPLY Failed Removed Inserted Not Redundant Repaired FAN Failed Removed Inserted Not Redundant - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 125
http://www.hp.com/support. This chapter provides troubleshooting information on: • Connecting to the StoreOnce Backup System from the backup application • Connecting to the network • Using the 10-Gb ports • Performance • Web Management Interface errors and warnings • Power On/Off problems • Cannot - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 126
IP Address for the network you are using. • At this time, the HP D2D does not support DHCPv6, but you can use Static addressing in IPv6 mode. 4. Try to PING / PINGv6 the IP address of the HP StoreOnce Backup System. If PING is successful, there is network communication between the host and the - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 127
upgrading the language pack. This is easily remedied by following the instructions in (page 90). Best practice, however, is to always upgrade user must manually restart NTP from the Web Management Interface. System state This describes the overall state of the HP D2D. RAM Failure Warning Your HP D2D - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 128
device to shutdown to avoid further hardware problems. The System Health LED on the front panel will probably be flashing RED. • Plug in a monitor and keyboard directly to the back of the HP D2D (see the HP StoreOnce Backup System Installation and Configuration Guide) and watch for errors on boot up - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 129
cannot find the password to the Web Management Interface login screen, it can be reset to factory value. 1. Ensure that there are no backup or restore jobs in progress to the device. 2. Press the Power On button on the front of the HP StoreOnce Backup System three times in quick succession to reset - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 130
an iSCSI session CHAP authentication is used within HP D2D. For details of the settings on the Microsoft iSCSI initiator and the HP D2D Web Management Interface, see also the HP StoreOnce Backup System Installation and Configuration Guide. Diagnostic Fibre Channel device For each FC port - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 131
files in a NAS share • Reconfiguring devices whilst backups are in progress • Deleting replication mappings Refer to the D2D Best Practices for VTL, NAS and Replication implementations for recommended and maximum values. Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems) 131 - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 132
. • Repair: This reboots the D2D Backup System and during the boot-up process the disks are checked for errors. Once the D2D has finished rebooting, if the device can now be safely returned to an online state, it will be returned to that state automatically. If the device remains 132 Troubleshooting - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 133
the replacement device remain on your system and both of these will be using up disk space on your D2D. When you are happy that you have recovered your data successfully you can manually delete the failed device to free space. • In some circumstances, the recovery process may be unable to complete - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 134
see the device until you connect manually to it using the iSCSI Initiator or it has been zoned correctly on the Fibre Channel SAN. See the HP StoreOnce Backup System Installation and Configuration Guide for more information. If you still cannot see the device, check Device Manager to make sure it is - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 135
instructions for applying these upgrades with the release notes that accompany the download. 1. Go to http://www.hp.com/support/downloads. 2. Under storage, click Disk Storage Systems. 3. Under Disk-to-disk Backup, click HP StorageWorks D2D Backup Systems. 4. Choose your HP StoreOnce Backup System - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 136
drives. For the HP StoreOnce Backup System, which has four disks, 25% of the total logical drive storage capacity is used for parity data. This means that actual storage capacity is approximately: • 1.5 TB for the HP D2D2502i Backup System • 3.0 TB for the HP D2D2504i Backup System 136 Hard disk - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 137
(page 118). Identifying a failed disk on the Web Management Interface The Web Management Interface identifies failed or predictive failed disks. • HP D2D4300 and HP D2D4100 Series Backup Systems operate correctly with up to two failed disks on the HP D2D and up to two failed disks in any Capacity - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 138
Figure 28 Summary page with RAID status warning (example shows HP D2D4112 ) Figure 29 Summary page with RAID status warning (example shows HP D2D2500 Series) Status page information (HP D2D2500 Series) Look at the RAID (Status) page for more information. The RAID Status section shows that a disk has - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 139
30 Identifying the failed disk (HP D2D2500 Series) Status page information (HP D2D4300/4100 Series) Both the Storage Pool and RAID tabs report that there is a problem with disks, but do not identify the failed disk. Figure 31 Storage Pool tab with RAID status warning (HP D2D4300/4100 Series) How do - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 140
33 Identifying the failed disk(s) (HP D2D4300/4100 Series) If you have a system console The optional system console is a useful tool for monitoring disk status. If you have connected a system console, as described in the Installation and Configuration Guide, an Attention message is displayed against - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 141
on the Web Management Interface, they will be notified of a disk failure with a message similar to the following. Example email from an HP D2D4100/4300 Series Backup System This is a system generated message from your HP StoreOnce D2D Backup System Email Notification From D2D-CZC8033MWR 31-Mar - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 142
warning messages if a disk fails. Figure 35 Log showing disk failure (HP D2D4300/4100 Series) Replacing a hot-plug hard disk 1. Identify the disk Web Management Interface. In the expansion shelves, they are installed in four columns and are labeled from top to bottom, left to right. HP D2D2500 - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 143
Series) NOTE: The red lettering indicates the disk number on the Web Management Interface. Figure 39 Disk numbering of expansion shelves (HP D2D4300/4100 Series) 3. Remove the disk. • Press the hard disk carrier button (1) to release the ejector lever. • Pull out the disk carrier handle (2) and - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 144
hard disk 5. Log in to the Web Management Interface and look at the appropriate Status pages. HP D2D4100/4300 Series: Select Storage-Shelves. The RAID rebuilding (HP D2D2500 Series) After replacing the failed disk When you replace a disk, the RAID initialization process starts. The D2D is fully - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 145
recipients for email alerts on the Web Management Interface, they will be notified that physical disk(s) added, RAID is being rebuilt and when the rebuild has completed. The Log also contains an entry when the RAID rebuild completes. If you have a system console or are using the iLO2 Remote - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 146
replacing the disks. If the problem lies with components other than the disks HP D2D Backup System Maintenance and Service Guide for more information. Replacing the disks (HP D2D2500 Series) If more than one disk fails on the HP D2D2500 Series, you will lose all data on the HP StoreOnce Backup System - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 147
manually on the RAID page in the Web Management Interface. Click on the Initialise button. This will make the HP StoreOnce Backup System usable again, but you will have lost your data. After initialization, the Disk page will show 0% used because all data has been lost. The initialization process - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 148
D2D4300/4100 Series) The device operating system is not stored on any of the disks, so the HP D2D Backup System is still usable after replacing the failed disks. Use the Beacon function on the Storage-Shelves page of the Web Management Interface or the System Console to help you identify the disks - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 149
be on one shelf only and the RAID status of the other shelf is shown as operational. However, you will lose all data on the HP StoreOnce Backup System. Power off and replace the disks, as described earlier in this chapter. When you power on again, the disks are show as OK in - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 150
Figure 51 Storage-Shelves page after replacing disks (HP D2D4300/4100 Series) Restoring the Storage Pool You must delete the whole storage pool and rebuild it. 1. Go to the Storage-Storage Pool tab and - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 151
to monitor progress. (If you look at the Status-Storage page while storage is being deleted, the system cannot display meaningful storage pool information and it tells you that the storage manager is busy.) Summary page while storage is deleted Summary page after storage is deleted 3. Go back to - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 152
is created Creating cartridges (Virtual Tape Devices only) All cartridges and data were lost when the disks failed. Before you can use the HP StoreOnce Backup System you must create new cartridges. Use the Create all button to create a blank cartridge of the size/emulation type selected when the - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 153
and drives that are supported per G1 appliance is given in the following table. Table 32 Maximum number of libraries and drives per G1 appliance HP D2D2502i Max libraries 4 Max drives per 4 library Max slots per 48 library (D2DBS) HP D2D2503i 6 1 48 HP D2D2504i 8 4 HP D2D4004 /4009 16 - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 154
or tape device may be attached directly to the HP D2D Backup System, allowing the user to store backups offsite. Always refer to http://www.hp.com/ go/connect or http://www.hp.com/go/ebs to find out which tape library and tape drive models are supported. Both SAS and SCSI library and tape devices - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 155
in the Details section: Devices, Cartridges, Support and Software. Adding tape storage devices to from the tape drive(s) to their slots manually via the library front panel. Failure to used to identify the tape device on the HP D2D Web Management Interface. None of the other details may be - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 156
this screen. Click on the Firmware tab. • For tape drives you can upload firmware that you have downloaded from the HP web site. Please refer to http://www.hp.com/support for details of the latest firmware for your HP Ultrium Tape Library or Tape Drive and download required files to a location on - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 157
Manual jobs (Tape Attach) This page provides a wizard that allows you to initiate an immediate import, export or copy operation. • A copy operation may be performed upon any non blank cartridge in any numbered slot in a library device on the HP D2D Backup System. The cartridge data is copied from - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 158
been assigned to scheduled jobs are not valid selections for manual jobs. 2. Click on Next to display the second page of the wizard. (Or report an error if no tape storage devices are currently attached to the HP D2D Backup System.) 3. Select the attached tape storage device from the pull-down - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 159
data has been exported it is removed from the HP D2D Backup System. However, if an error occurs during the process, the data is not deleted. It remains on manually from the Web Management Interface, see Cartridges (Virtual Tape Devices) (page 18). CAUTION: Do not export cartridges that the backup - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 160
Web Management Interface) to move the cartridge back from the mail slot to the cartridge slot. To import from attached tape storage device An import operation may be performed on a physical cartridge in the attached tape drive. The cartridge is copied to the target device on the HP D2D Backup System - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 161
updated with any schedules created on the HP D2D Backup System. The two are independent of each other. If you want the backup application schedules to work in conjunction with a schedule on the HP D2D Backup System, you must coordinate them manually. To create a scheduled job 1. Select Scheduled - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 162
page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 6. Select the appropriate Physical Device to display a list of the slots in that device. NOTE: Next to display the final page of the wizard. 162 Extra information for G1 products - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 163
. Verify: This determines how the data that has been created on the physical cartridge is to be verified with the original data on the HP D2D Backup system. There are three options: None, Quick and Full. The default is Full. Sorting and searching scheduled jobs Click on any column heading to sort - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 164
the HP D2D that you selected for on the HP D2D. For backup rather than having to specify a specific slot. This is the physical tape library or tape drive connected to the HP D2D data on the HP D2D Backup system. There are mode (copy, export or import), HP D2D library device, cartridge barcode, start - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 165
will remain on the HP D2D Backup System. If it is cancelled during the verify process, the data will be left intact on the physical tape and the data will still be removed from the HP D2D Backup System. If an error occurs Errors may occur if there is a tape read/write media problem, if there is not - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 166
messages. • Use the middle drop-down menu to select a column (or All) and then type a search string into the Filter box. 166 Extra information for G1 products - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 167
HP StoreOnce Backup System supports this interface for connecting to NAS targets from a Windows network. Data deduplication compares blocks of data being written to the backup ," the redundant blocks. See also the HP StoreOnce Backup System Concepts Guide. The main benefit of deduplication is that - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 168
only to transfer backup data from the host to the HP StoreOnce Backup System. Access to the Web Management Interface is HP StoreOnce Backup System Installation and Configuration Guide. Linux and UNIX users should also refer to the Linux and UNIX Configuration Guide on the HP StoreOnce Backup System - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 169
Deduplication ensures that network traffic is minimized. See also the HP StoreOnce Backup System Concepts Guide. The physical storage capacity of the HP StoreOnce Backup System is: • HP D2D2502: 2 TB (4 x 500 GB); HP D2D2504: 4 TB (4 x 1 TB) • HP D2D4106: 6 TB (12 x 500 GB). One additional shelf may - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 170
does not yet have a tape rotation strategy in place, see the HP StoreOnce Backup System Concepts Guide for example configurations. Virtual Tape Devices are backup targets on the HP StoreOnce Backup System to which the backup application on the hosts write data. They appear to the host as - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 171
this guide This guide provides information about: • Using the HP StoreOnce D2D Backup System • Troubleshooting the HP StoreOnce D2D Backup System • Replacing a hot-plug hard disk Intended audience This guide is intended for users who install, operate and maintain the HP StoreOnce D2D Backup System - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 172
or data. : Provides clarifying information or specific instructions. NOTE: Provides additional information. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: • Product model - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 173
Registering your HP D2D Backup System Once you have installed and tested your HP D2D Backup System please take a few minutes to register your product. You can register via the web (http://www.register.hp.com). To ensure your registration is complete, there are a number of questions on the electronic - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 174
support page, 91 appliance page replication, 73 audience, 171 authentication CIFS server, 22 autoloader, 13 see also devices B backup & restore page, 93 backup share, 24, 32 connecting from backup system troubleshoot, 125 connecting to network troubleshoot, 125 connection status, 11 conventions - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 175
blackout windows, 88 housekeeping graph, 87 housekeeping page, 87 HP technical support, 172 HP 1x8 G2 Autoloader, 12 HP D2D2504/2502 Backup System LEDs, 117 HP D2D4112/4106 Backup System LEDs, 116 HP D2D4324/4312 Backup System LEDs, 115 I import cartridge, 160 inactive logout time setting - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 176
HP D2D4112/4106, 116 HP D2D4324/4312, 115 library name, 11 library status, 11 license page, 94 local settings replication, 77 location, cartridges, 18 log page, 57 sorting, 57 login, 7 M manual jobs page, 157 mapping deleted backup password, 35 status page, 54 troubleshooting, 127 network mode, 34 - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 177
page, 56 storage shelf troubleshoot, 131 storage status page, 46 Storage-Disks status, 49 Storage-RAID status, 50 Storage-Shelves status, 51 StoreOnce Backup System logging on, 6 subnet mask, 35 Subscriber's Choice, HP, 173 summary page, 8 support page, 91 support ticket download, 92 generate, 92 - HP D2D4106i | HP D2D25xx, 41xx and 43xx Backup System user guide (EH985-90955, S - Page 178
device upgrading firmware, 156 target libraries making visible, 16 technical support HP, 172 service locator website, 173 testing email alerts, 43 text symbols, 172 troubleshoot backup or replication, 131 browser buttons missing, 7 configuration, 134 connecting from backup system, 125 connecting
HP StoreOnce
G2 Backup System user guide
Abstract
This is the user guide for the following G2 and G2–E HP StoreOnce Backup Systems:
•
HP D2D4300 Series: HP D2D4324 and HP D2D4312
•
HP D2D4100 Series: HP D2D4112 and HP D2D4106
•
HP D2D2500 Series: HP D2D2504 and HP D2D2502
Some features described in this guide may not be activated on your product. Refer to the Quick Specs on
h
t
tp://w
w
w
.hp
.co
m
for supported features for your model and the current status. See the PDF version of the product's
Installation and Configuration
guide
(available from the HP web site) for all installation and hardware cabling instructions.
NOTE:
Much of the information is also relevant for the older G1 products. Although these products are now discontinued,
they are still supported and Appendix A includes any information that is specific to the older G1 products.
HP Part Number: EH985-90955
Published: August 2013
Edition: 4