HP DL360 HP BladeSystem Management Pack version 1.0 for Microsoft System Cente
HP DL360 - ProLiant - G3 Manual
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- HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 1
HP BladeSystem Management Pack version 1.0 for Microsoft® System Center Essentials Troubleshooting Assistant Part Number 465399-001 November 2007 (First Edition) - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 2
accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from HP required for possession, use or copying - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 3
...4 About this guide...4 Troubleshooting ...5 Introduction ...5 Installation issues...5 Identifying installed components of HP BladeSystem Management Pack 5 Identifying imported HP BladeSystem Management Packs 6 Reviewing installation requirements...6 Installing the kits to a remote System Center - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 4
Essentials product documentation. IMPORTANT: Before proceeding, access the HP website (http://www.hp.com/servers/integration) to verify you are using the current version of the HP BladeSystem Management Packs for Microsoft® System Center Essentials Troubleshooting Assistant. Use the part number and - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 5
Troubleshooting Introduction The following information is designed to help resolve some common installation, setup, and operating problems that might occur when you install, implement and use the HP BladeSystem Management Packs for System Center Essentials. To begin, select one of the following: • - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 6
HP Management Pack. 5. Verify the imported Management Pack with the release notes or the HP BladeSystem Management Pack for System Center Essentials User Guide before requesting support. Reviewing installation requirements See the HP Server Integrations with Microsoft System Center Products Support - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 7
NT Event log captures the enclosure name update information. Authoring issues The following section provides troubleshooting information for authoring issues with the HP BladeSystem Management Packs for System Center Essentials. • Adding custom information to HP Management Packs by adding a custom - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 8
Onboard Administrator password (on page 10) • Displaying HP events as alerts on the System Center Essentials console (on page 10) • Researching state monitoring (on page 11) • An HP b-Class Blade Server is not displayed in the HP BladeSystem Enclosure Group (on page 11) • Expected associated classes - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 9
an unverified enclosure The Add Managed Enclosure wizard verifies the IP address, login credentials, and the firmware version on the enclosure's Onboard Administrator before adding the enclosure to the Monitor Service. Only valid enclosures can be added to the Monitor Service. Troubleshooting 9 - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 10
firmware on enclosures that have been added and are currently managed. Modifying the secondary Onboard Administrator IP information To add a secondary Onboard Administrator module to be managed by the HP BladeSystem Enclosure Monitor Service, remove the managed enclosure using the Monitor Manager - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 11
view to find detailed information for the issue. An HP b-Class Blade Server is not displayed in the HP BladeSystem Enclosure Group HP b-Class Blade Servers are not supported by this product. Expected associated classes are not displaying in the Enclosure State View or the Health Collection View By - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 12
verify that the network connection is working, click Administration>Agent Managed, and right-click on the target system. Click Repair, and follow the instructions to reset the server status. A fan or power supply displays when there is no fan or power supply installed on the bay slot If a bay slot - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 13
found in this guide. IMPORTANT: Before proceeding, access the HP website (http://www.hp.com/servers/integration) to verify you are using the current version of the HP BladeSystem Management Packs for Microsoft® System Center Essentials Troubleshooting Assistant. Use the part number and the date - HP DL360 | HP BladeSystem Management Pack version 1.0 for Microsoft System Cente - Page 14
support for HP products, excluding the HP BladeSystem Management Packs for System Center Essentials, see "HP contact information (on page 14)." HP contact information For the name of the nearest HP authorized reseller: • In the United States, see the HP US service locator webpage (http://www.hp
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HP BladeSystem Management Pack version 1.0
for Microsoft® System Center Essentials
Troubleshooting Assistant
Part Number 465399-001
November 2007 (First Edition)