HP DL785 BCS Global Limited Warranty and Technical Support, Third Edition
HP DL785 - ProLiant - G5 Manual
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HP DL785 manual content summary:
- HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 1
BCS Global Limited Warranty and Technical Support HP Part Number: 5991-6026_ed3 Published: March 2009 Edition: 3 - HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 2
© Copyright 2009 Hewlett-Packard Development Company, L.P. - HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 3
BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. THE LIMITED WARRANTY TERMS CONTAINED IN THIS service response time is subject to change due to local parts availability. Your local HP authorized service provider can provide you with details. HP - HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 4
OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. HP is not responsible for any interoperability or compatibility issues that may arise when (1) products, software, or options not supported by HP are used; (2) configurations not supported by HP are used; (3) parts - HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 5
IN HP SALES LITERATURE OR ADVICE GIVEN TO YOU BY HP OR AN AGENT OR EMPLOYEE OF HP-THAT HP Option and are included in the HP Option product packaging. If your HP Option is installed in an HP Hardware Product, HP may provide warranty service for either the period specified in the warranty documents (HP - HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 6
or convey the Proprietary Service Tools In some cases, HP may require additional software such as drivers and agents to be loaded on your system in order to take advantage of these support solutions and capabilities. • Use HP remote support solutions where applicable. HP strongly encourages you to - HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 7
warranty service Listed below are the types of warranty services that may be applicable to the HP Hardware Product you have purchased. For more details, refer to the "Limited warranty period" (page 8) section. Customer self repair HP products are designed with many Customer Self Repair (CSR) parts - HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 8
The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing. • HP online support includes a variety of self-help tools, troubleshooting assistance, and access to the patch database, firmware/software update packages, and documentation. For more - HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 9
ProLiant 3 years Carrier-Grade c-Class 400 and 600 series server blades c-Class 3 years Carrier-Grade enclosure c-Class 1 Available on some parts. Go to www.hp.com/go/ csrparts for component CSR details. Firmware upgrade & pre-upgrade tasks Onsite Warranty Service for service events not - HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 10
events CSR6: Available on Onsite Warranty Service for some parts. Go to service events not remedied www.hp.com/go/ either remotely or through on monitoring & some parts and email Onsite Warranty Service for service events not remedied 10 BCS Global Limited Warranty and Technical Support - HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 11
levels, to extend and expand your standard hardware product warranty. For details, please consult product specifications at www.hp.com. 2 To take full advantage of HP's remote monitoring & support solutions and maximize the service delivery experience, these features must be enabled at time of - HP DL785 | BCS Global Limited Warranty and Technical Support, Third Edition - Page 12
PREINSTALLED BY HP ARE PROVIDED 'AS IS' AND WITH ALL FAULTS, AND HP HEREBY documentation do not solve the problem, you can receive support by doing the following: • Locate your nearest HP support provider via the World Wide Web at: http://www.hp.com/ support • Contact your nearest HP support
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BCS Global Limited Warranty and Technical
Support
HP Part Number: 5991-6026_ed3
Published: March 2009
Edition: 3