HP Dc7100 Global Limited Warranty and Technical Support

HP Dc7100 - Compaq Business Desktop Manual

HP Dc7100 manual content summary:

  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 1
    . If so, your HP authorized service provider can provide you with details. This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as "HP Hardware Products") sold by or leased from Hewlett-Packard Company, its worldwide
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 2
    NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. This Limited Warranty does not apply to expendable or consumable parts and
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 3
    problem over the telephone. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. In order to receive onsite support, you must: (a) have a representative present when HP provides warranty services
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 4
    that may be incurred in transferring the products. Transfer of the products may be covered by export controls issued by the United States or other governments. Service Upgrades HP has a range of additional support and service coverage for your product that can be purchased locally. However, some
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 5
    error messages. ■ Isolating system problems to software usage problems. ■ Obtaining support pack information or updates. Software technical support does NOT include assistance with: ■ Generating or diagnosing user generated programs or source codes. ■ Installation of non-HP products. Contacting HP
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 6
    and Service Delivery Method* Response Time ** HP Compaq dc5100 Models HP Compaq dc7100 Models HP dx5150 Models 3 years parts 3 years labor 3 years on-site 3 years parts 3 years labor 3 years on-site 3 years parts 3 years labor 3 years on-site Next business day Next business day Next business day
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 7
    www.hp.com 7
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 8
    365683-003 © 2004 Hewlett-Packard Development Company, L.P. HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Development Company, L.P. in the U.S. and other countries. All other product names mentioned herein may be trademarks or registered trademarks of their
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www.hp.com
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Global Limited Warranty and
Technical Support
Hardware Limited Warranty
General Terms
This HP Hardware Limited Warranty gives you, the customer, express limited warranty
rights from HP, the manufacturer. Please refer to HP's Web site for an extensive description
of your limited warranty entitlements. In addition, you may also have other legal rights
under applicable local law or special written agreement with HP.
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES
NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND
CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO
THE LIMITED WARRANTY PERIOD. Some states or countries do not allow a limitation
on how long an implied warranty lasts or the exclusion or limitation of incidental or
consequential damages for consumer products.
In such states or countries, some exclusions
or limitations of this Limited Warranty may not apply to you.
THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT
TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR
MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
This Limited Warranty is applicable in all countries and may be enforced in any country or
region where HP or its authorized service providers offer warranty service subject to the
terms and conditions set forth in this Limited Warranty. However, warranty service
availability and response times may vary from country to country and may also be subject to
registration requirements in the country of purchase. If so, your HP authorized service
provider can provide you with details.
This Limited Warranty applies only to HP-branded and Compaq-branded hardware products
(collectively referred to in this Limited Warranty as "HP Hardware Products") sold by or
leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized
resellers, or country distributors (collectively referred to in this Limited Warranty as "HP")
with this Limited Warranty.
The term "HP Hardware Product" is limited to the hardware
components and required firmware.
The term "HP Hardware Product" DOES NOT include
any software applications or programs; non-HP products or non-HP branded peripherals.
All non-HP products or non-HP branded peripherals external to the HP Hardware Product-
such as external storage subsystems, displays, printers and other peripherals-are provided
"AS IS" without HP warranty.
However, non-HP manufacturers and suppliers, or publishers
may provide their own warranties directly to you.
HP warrants that the HP Hardware Products that you have purchased or leased from HP are
free from defects in materials or workmanship under normal use during the Limited
Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from
HP, or from the date HP completes installation. Your dated sales or delivery receipt, showing
the date of purchase or lease of the product, is your proof of the purchase or lease date. You
may be required to provide proof of purchase or lease as a condition of receiving warranty
service. You are entitled to hardware warranty service according to the terms and conditions
of this document if a repair to your HP Hardware Product is required within the Limited
Warranty Period.