HP Dc7100 Global Limited Warranty and Technical Support

HP Dc7100 - Compaq Business Desktop Manual

HP Dc7100 manual content summary:

  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 1
    so, your HP authorized service provider can provide you with details. This Limited Warranty applies only to HP-branded and Compaq-branded hardware products directly to you. HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in materials
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 2
    or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in transit; or (g) by modification or service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 3
    refer to the HP website at: www.hp.com/support. HP may, at its sole discretion, determine if on-site warranty service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 4
    identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 5
    error messages. ■ Isolating system problems to software usage problems. ■ Obtaining support pack information or updates. Software technical support does NOT include assistance with: ■ Generating or diagnosing user generated programs or source codes ■ Installation of non-HP products. Linux Operating
  • HP Dc7100 | Global Limited Warranty and Technical Support - Page 6
    Period and Service Delivery Method* Response Time ** HP Compaq Business 3 years parts Desktop dx6100 Models 1 years labor 1 years on-site HP Compaq Business 3 years parts Desktop dc7100 Models 3 years labor 3 years on-site Next business day Next business day *Warranty Service indicated in
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www.hp.com
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Global Limited Warranty and
Technical Support
Hardware Limited Warranty
General Terms
This HP Hardware Limited Warranty gives you, the customer, express limited warranty
rights from HP, the manufacturer. Please refer to HP's web site for an extensive description
of your limited warranty entitlements. In addition, you may also have other legal rights
under applicable local law or special written agreement with HP.
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES
NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND
CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION
TO THE LIMITED WARRANTY PERIOD. Some states or countries do not allow a
limitation on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages for consumer products.
In such states or countries, some
exclusions or limitations of this Limited Warranty may not apply to you.
THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT
TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR
MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
This Limited Warranty is applicable in all countries and may be enforced in any country or
region where HP or its authorized service providers offer warranty service subject to the
terms and conditions set forth in this Limited Warranty. However, warranty service
availability and response times may vary from country to country and may also be subject to
registration requirements in the country of purchase. If so, your HP authorized service
provider can provide you with details.
This Limited Warranty applies only to HP-branded and Compaq-branded hardware products
(collectively referred to in this Limited Warranty as "HP Hardware Products") sold by or
leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized
resellers, or country distributors (collectively referred to in this Limited Warranty as "HP")
with this Limited Warranty.
The term "HP Hardware Product" is limited to the hardware
components and required firmware.
The term "HP Hardware Product" DOES NOT include
any software applications or programs; non-HP products or non-HP branded peripherals.
All non-HP products or non-HP branded peripherals external to the HP Hardware Product-
such as external storage subsystems, displays, printers and other peripherals-are provided
"AS IS" without HP warranty.
However, non-HP manufacturers and suppliers, or
publishers may provide their own warranties directly to you.
HP warrants that the HP Hardware Products that you have purchased or leased from HP are
free from defects in materials or workmanship under normal use during the Limited
Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from
HP, or from the date HP completes installation. Your dated sales or delivery receipt,
showing the date of purchase or lease of the product, is your proof of the purchase or lease
date. You may be required to provide proof of purchase or lease as a condition of receiving
warranty service. You are entitled to hardware warranty service according to the terms and
conditions of this document if a repair to your HP Hardware Product is required within the
Limited Warranty Period.