HP Dc7700 Quick Setup and Getting Started Guide
HP Dc7700 - Compaq Business Desktop Manual
UPC - 882780715318
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HP Dc7700 manual content summary:
- HP Dc7700 | Quick Setup and Getting Started Guide - Page 1
- HP Dc7700 | Quick Setup and Getting Started Guide - Page 2
- HP Dc7700 | Quick Setup and Getting Started Guide - Page 3
Quick Setup & Getting Started Business PCs - HP Dc7700 | Quick Setup and Getting Started Guide - Page 4
Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services . Quick Setup & Getting Started Business PCs First Edition (July 2007) Document Part Number: 451270-001 - HP Dc7700 | Quick Setup and Getting Started Guide - Page 5
drive (some models) and are also available at http://www.hp.com/support. To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. To access HP Insight Diagnostics: ▲ Refer to Accessing HP Insight Diagnostics in this guide. Notices WARNING! Text set off in this manner indicates that - HP Dc7700 | Quick Setup and Getting Started Guide - Page 6
iv About This Book ENWW - HP Dc7700 | Quick Setup and Getting Started Guide - Page 7
1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 3 HP Backup and Recovery Manager 3 HP Insight Diagnostics 4 Accessing HP Insight Diagnostics 5 Survey Tab 6 Test - HP Dc7700 | Quick Setup and Getting Started Guide - Page 8
vi ENWW - HP Dc7700 | Quick Setup and Getting Started Guide - Page 9
information is available in online help after you install the operating system. Downloading Microsoft Windows Updates 1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on the screen. 2. Once an Internet connection has been established, click the - HP Dc7700 | Quick Setup and Getting Started Guide - Page 10
selected. Click the Install button and follow the instructions on the screen. In Windows XP, you will be directed to the Microsoft Windows Update Web site. If you see one or more pop-up windows that ask you to install a program from http://www.microsoft.com, click Yes to install the program. Follow - HP Dc7700 | Quick Setup and Getting Started Guide - Page 11
) and click Next. 3. Follow the instructions in the wizard. The HP Backup and Recovery Manager provides two basic recovery methods. The first, recovery of files and folders, operates in Windows. The second, PC Recovery, requires a reboot to the Recovery Partition or from ENWW Protecting the - HP Dc7700 | Quick Setup and Getting Started Guide - Page 12
." For more information on using HP Backup and Recovery Manager, refer to the HP Backup and Recovery Manager User Guide by selecting Start > HP Backup and Recovery > HP Backup and Recovery Manager Manual. NOTE: You can order a Recovery Disc Set from HP by calling the HP support center. Go to the - HP Dc7700 | Quick Setup and Getting Started Guide - Page 13
Insight Diagnostics, you must create a Recovery Disc Set then boot to the CD containing the utility. It can also be downloaded from http://www.hp.com. See Downloading the Latest Version of HP Insight Diagnostics on page 10 for more information. NOTE: HP Insight Diagnostics is included as part of the - HP Dc7700 | Quick Setup and Getting Started Guide - Page 14
-Provides system BIOS and PCI device information. Asset Control-Shows product name, asset tag, system serial number, and processor information. Communication-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus USB and network controller information. Graphics - HP Dc7700 | Quick Setup and Getting Started Guide - Page 15
user intervention. ● Custom Test-Provides the most flexibility in controlling the testing of a system. The Custom Test mode allows you to specifically select which devices, tests, and test parameters are run. For each test type . If performing a Custom Test, Click the ENWW HP Insight Diagnostics 7 - HP Dc7700 | Quick Setup and Getting Started Guide - Page 16
the Error Log to display more detailed information and recommended actions. Status Tab The Status tab displays the status of the selected tests. The type of test executed (Quick, Complete, or Custom) is also displayed. The main progress bar displays the percent complete of the current set of tests - HP Dc7700 | Quick Setup and Getting Started Guide - Page 17
tested. ● The Test section displays the type of test run. ● The Description contains an HP Insight Diagnostics tab, an Error Codes tab, and a Test Components tab. The HP Insight a Recommended Repair action that should help solve the problem. To find an error code description quickly, enter the - HP Dc7700 | Quick Setup and Getting Started Guide - Page 18
then remove the CD from the optical drive. Downloading the Latest Version of HP Insight Diagnostics 1. Go to http://www.hp.com. 2. Click the Software & Driver Downloads link. 3. Enter your product number (for example, dc7700) in the text box and press the Enter key. 4. Select your specific computer - HP Dc7700 | Quick Setup and Getting Started Guide - Page 19
also includes basic troubleshooting information should you encounter any problems during initial startup. ● Hardware Reference Guide-Provides an overview of the product hardware, as well as instructions for upgrading this series of computers; includes information on RTC batteries, memory, and power - HP Dc7700 | Quick Setup and Getting Started Guide - Page 20
://www.hp.com/support. To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. To access HP Insight Diagnostics: ▲ Refer to Accessing HP Insight Diagnostics in this guide. To access the HP Backup and Recovery Manager User Guide: ▲ Select Start > HP Backup and Recovery > HP Backup - HP Dc7700 | Quick Setup and Getting Started Guide - Page 21
the comprehensive online technical support at http://www.hp.com/support. ● Refer to Helpful Hints on page 14 in this guide for more general suggestions. ● Refer to the comprehensive Troubleshooting Guide for more detailed information. ● Restore the system from the Recovery Disc Set that you created - HP Dc7700 | Quick Setup and Getting Started Guide - Page 22
monitor serial number before calling. ● Spend time troubleshooting the problem with the service technician. ● Remove any hardware that was recently added to your system. ● Remove any software that was recently installed. ● Restore the system from the Recovery Disc Set that you created or restore the - HP Dc7700 | Quick Setup and Getting Started Guide - Page 23
non-plug and play expansion board or other option. See Solving Hardware Installation Problems on page 20 for instructions. ● Be sure that all the needed device drivers have been installed. For example, if you are using a printer, you need a driver for that model printer. ● Remove all bootable media - HP Dc7700 | Quick Setup and Getting Started Guide - Page 24
system board or component damage. Basic Troubleshooting This section concentrates on problems that you might encounter during the initial set up process. A comprehensive Troubleshooting Guide is available on the hard drive and under the reference library at http://www.hp.com/ support. Select - HP Dc7700 | Quick Setup and Getting Started Guide - Page 25
Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. See the Hardware Reference Guide for instructions sound or sound volume is too low. Cause Solution System volume may be set low or muted. 1. Check the F10 BIOS - HP Dc7700 | Quick Setup and Getting Started Guide - Page 26
Table 1 Solving General Problems (continued) There is no sound or sound volume is too low. Cause Solution speakers are not muted or to increase the volume. Cannot remove computer cover or access panel. Cause Solution Smart Cover Lock, featured on some computers, is locked. Unlock the Smart - HP Dc7700 | Quick Setup and Getting Started Guide - Page 27
the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header. 3. If fan is plugged in, but is not spinning, then replace the heatsink/fan assembly. 4. Contact an authorized reseller or service provider. ENWW Basic Troubleshooting - HP Dc7700 | Quick Setup and Getting Started Guide - Page 28
board. Solving Hardware Installation Problems You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows In Windows, use the Add Hardware Wizard and follow the instructions that appear on - HP Dc7700 | Quick Setup and Getting Started Guide - Page 29
before touching. Table 2 Solving Hardware Installation Problems A new device is not recognized as instructions for configuration, you did not accept them. accepting the changes. A plug and play board Use Windows Device Manager to deselect the automatic settings for the board and Troubleshooting 21 - HP Dc7700 | Quick Setup and Getting Started Guide - Page 30
for specific problems. 3. If you still cannot resolve the issue, contact Customer Support. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory - HP Dc7700 | Quick Setup and Getting Started Guide - Page 31
away. 2. Once bad card is identified, remove and replace bad option card. 3. Replace the system board. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and