HP DesignJet 3000 HP DesignJet 2500/2000CP Printer - User's Guide
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- HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 1
C4704A/C4703A HP DesignJet 2500/2000CP Printer 18 425 488 4998 2000 325 1584 58% 14% 20% 8% User's Guide - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 2
necessary for you to refer the instruction manual in order to protect against or HP DesignJet Printers - Year 2000 Compliance All HP DesignJet printer products including all the HP software, hardware, firmware and accessories for the HP DesignJet printers are Year 2000 Compliant. HP DesignJet - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 3
C4704-90241 English 1 User's Guide HP DesignJet 2500CP/ 2000CP Printer - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 4
HP DesignJet CP Ink System UV (UV Pigmented ink) n Information on using the Take Up Reel. The Assembly Instructions contain: Step by step instructions a computer or network - setting up your printer software The Quick Reference Guide contains: n Information that you are most likely to need at the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 5
problems How to Solve Ink System Problems Interpret a front-panel message Order accessories To find any other information Go to ... ÏThe Setup Guide. ÏThe Setup Guide. ÏPage 3-2, Choosing Media in this guide Systems in this guide. ÏPage Quality Problems ÏPage 11-31, Solving Ink System Problems Ï - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 6
Guide To Your Printer 1-2 Your Printer's Main Features 1-2 Connections 1-7 Memory 1-7 Software Applications and Drivers Menu Graphics Used in This Manual 2-15 Navigation Examples 2-16 18 Changing the Merge Setting in HP-GL/2 Settings 2-21 Changing about Media Types 3-3 Supported Media Types 3-4 Using - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 7
Up Reel) 3-46 Working with Ink Systems 4-1 About the Ink System 4-2 The HP DesignJet CP Ink Systems 4-2 Main Features of the HP DesignJet CP Ink System 4-2 What is an Ink System? 4-3 How to Identify the HP DesignJet CP Ink System UV Components 4-4 Identifying the Ink System in the Printer 4-4 When - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 8
System 5-10 Selecting the Ink Emulation Mode 5-11 Adjusting Margins for Roll and Sheet Media 5-12 Margins and Automatic Cutting 5-14 Print Margins using the HP DesignJet CP UV Ink System 5-14 Rotating an Image 5-15 Rotating an Image from the Front Panel 5-15 What is Rotated? 5-16 How Does Rotate - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 9
Table of Contents Pausing while Printing a Series of Pages 7-4 Managing Pages not yet Printed (the Queue) 7-5 What is the Queue? 7-5 Starting to Print a File that is Waiting for a Time-out 7-7 Identifying a Job in the Queue 7-8 Viewing the Size of a Page in the Queue (Non-Postscript) 7-8 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 10
Ink Systems 9-3 Performing a Image Quality Test 9-4 Servicing the Printheads 9-5 Aligning Printheads 9-5 Refilling Printheads 9-5 Troubleshooting 11-1 A Note About Troubleshooting 11-2 Where to Find Help in Solving Problems 11-3 Finding the Source of Your Problem 11-4 Solving Image-Quality Problems - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 11
2 inches (5.5 cms) from the start of your image. 11-26 There are Smears and/or Scratching on Your Printed Media. 11-27 Solving Media-Handling Problems 11-28 The Front Panel Keeps Indicating that Media Is Misaligned or Incorrectly Positioned 11-28 Prints Do Not Feed Out Properly From the Printer - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 12
When You Expected a Color Print 11-49 If the Printer has Printed a Different Print than the One You were Expecting 11-50 Solving Front-Panel Problems 11-51 If the Replace Ink System Key Does Not Work 11-51 If None of the Front-Panel Keys Work 11-51 If Page - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 13
1 Welcome 1 A Five-Minute Guide To Your Printer 1-2 Front View of Printer 1-9 Rear View of printer 1-10 1-1 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 14
To Your Printer A Five-Minute Guide To Your Printer 2500CP Only Your Printer's Main Features the printer are: n Large capacity ink system n True 600 dpi print resolution. n A choice of HP media designed to provide the best image quality with your printer. n An easy-to-use front-panel interface - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 15
The Take Up Reel Accessory Welcome A Five-Minute Guide To Your Printer Available with your printer as an option is the Take Up Reel. The Take Up Reel consists of the left and right - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 16
Welcome A Five-Minute Guide To Your Printer The HP DesignJet CP Ink Systems There are two HP DesignJet CP Ink Systems designed together with your HP DesignJet 2500CP or 2000CP printer. Both Ink Systems include three-components; printhead, printhead cleaner and ink cartridge to provide large-capacity - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 17
Color Calibration (2500CP) Welcome A Five-Minute Guide To Your Printer Automatic color calibration improves color consistency between prints. The printer prints a test target image and measures the image color with a sensor to - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 18
on Hewlett-Packard media, see pages 3-4 of this manual and the Media Guide for the HP DesignJet CP Printers provided with your printer. The following media types are supported for HP DesignJet CP Ink UV (UVPigmented Ink) n HP Heavyweight Coated paper n Opaque Vinyl User Interface The printer - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 19
2000CP Only Connections Welcome A Five-Minute Guide To Your Printer The 2500CP printer comes with an HP JetDirect network interface card, for LAN connections, as well as a parallel interface for a direct connection to your computer. See the Setup Guide for information on connecting your printer - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 20
receives a PostScript file as opposed to files formatted in other printer languages (HP-GL/2 or RTL). Throughout this manual, references to "PostScript files" mean files sent to the printer using the HP DesignJet PostScript driver supplied with the printer and installed by you on your Macintosh or - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 21
Front View of Printer Window Ink Cartridges (inside) Roll Cover Media Bin Storage Shelf Welcome A Five-Minute Guide To Your Printer Printheads (inside) Front Panel Display Front Panel Printhead Cleaners (inside) Standby Switch Media Lever Media-Entry Slot C4704106 1-9 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 22
Welcome A Five-Minute Guide To Your Printer Rear View of printer Parallel Interface Pocket for Quick Reference Guide and Media Knife Network Interface Power Switch Socket for power cord Slots for Upgrades C4704109 1-10 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 23
the Current Configuration 2-7 Entering the Menu System 2-8 Printing the Menus 2-9 Printing Other Internal Prints 2-12 Navigating the Menu System 2-14 Menu Graphics Used in This Manual 2-15 Navigation Examples 2-16 Other Types of Front-Panel Display Information 2-28 2-1 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 24
Using the Front Panel The Front Panel The Front Panel The front panel of the printer is made up of four functional areas as shown below: Display Section Cancel Form Feed and Cut Replace Ink System Action Keys Previous Receiving Print Current Configuration (Press both Keys) Enter Pause - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 25
respond to messages. see chapter 12, FrontPanel Messages, for detailed descriptions for error and status messages. Later sections of this chapter give detailed instructions for using the display keys to navigate the menu system and select menu options, as well as other uses of the display keys. 2-3 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 26
Using the Front Panel The Front Panel Action Keys The action keys let you: n cancel the current printer operation (Cancel). n advance and cut media (Form Feed and Cut). n replace ink system components (Replace Ink System). n pause the printer (Pause). Cancel Form Feed and Cut Replace Ink System - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 27
The status lights provide status information about the current configuration and state of the printer. These lights are described later in this manual Receiving NOTE Pause Color Mono Best Normal Fast Print Quality Status Lights C4704031 In most cases, settings in your application software or - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 28
as receipt of a file. NOTE Standby switch C4704131a You can manually place the printer in standby mode by pressing the Standby switch when the printer is in normal operating mode. When you manually put the printer in standby mode, it will not "wake up" - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 29
Using the Front Panel Printing the Current Configuration Printing the Current Configuration The display section is used for setting the printer's configuration. You can print out a report showing the printer's current configuration by following the steps below. 1 Make sure that media is loaded. - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 30
Using the Front Panel Entering the Menu System Entering the Menu System 1 Make sure a status screen is displayed, as shown in the example below: STATUS Ready 2 Press the Enter key. C4704034 Either the SHORT MENUS screen SHORT MENUS Queueing & Nesting C4704008 or the FULL MENUS screen: Only - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 31
Printing the Menus Using the Front Panel Printing the Menus NOTE You can see the complete menu structure available on the printer by printing the Front-Panel Menus print. To help understand the menu structure and its navigation, print it now: The Menus print is printed in the size specified in - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 32
Using the Front Panel Printing the Menus c Press Enter. d Press ↓ or ↑ until Menu is displayed. 2500CP Only INTERNAL PRINTS Menu C4704034 e Press Enter. The printer prints a menu tree of the entire front-panel menu structure. The Receiving light flashes while the file is being processed, and - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 33
pen settings): There are six columns: 1 contains the highest level menu options. 6 contains the lowest level menu options. 1 2 3 4 5 6 C4704005 Row associated with first level menu (HP-GL/2). Area expanded for use in the navigation example in this chapter. 2-11 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 34
and downloaded) with a printed sample of each font. HP-GL/2 config The HP-GL/2 Configuration print shows the current settings for the printer has image quality problems, and if problems exist, help determine the cause of image quality problems see chapter 11, Troubleshooting, for more information - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 35
are located under the Internal Prints menu: n PostScript demo n PostScript config n PostScript fonts n HP-GL/2 config n Usage report print n Menu print n HP-GL/2 Palette print The following internal prints are located under the Service Tests option in the Utilities menu: n Image Quality print - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 36
Using the Front Panel Navigating the Menu System Navigating the Menu System Once in the first-level menu, you can navigate the menu system using the display keys. Press Previous to display the previous menu level, without changing any menu selections (equivalent to moving left [←]1 one column in - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 37
the end of this chapter, there are some examples of navigating the menu system, showing all the menu displays available. In the rest of this manual, a menu graphic is displayed in the left margin when you need to use the menu system. This menu graphic gives a concise explanation of how to - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 38
Using the Front Panel Navigation Examples Navigation Examples Use the following examples to practice navigating the menu system. All examples assume that you have entered the menu system from the STATUS screen shown below. STATUS Ready C4704034 Selecting the Full Menu Mode u Make sure the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 39
4 Press Enter. Using the Front Panel Navigation Examples MENU MODE Short* 5 Press ↓. C4704034 MENU MODE Full 6 Press Enter. C4704034 UTILITIES Menu mode=Full → 7 Press Previous. C4704034 FULL MENUS Utilities → C4704034 8 Press Previous again to return to the STATUS screen in the front- - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 40
setting in the Image Quality menu. The arrows on the excerpt from the Front-Panel Menus print on page 2-20 correspond to the numbered instructions. From the previous example, you should now have the STATUS screen displayed on the front panel, with FULL MENUS mode selected. STATUS Ready C4704034 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 41
Using the Front Panel Navigation Examples 5 Press the Enter key to select the option and move to the Color calibration third-level menu. The option currently selected is displayed with a *. COLOR CALIBRATION On* C4704034 6 Change the displayed option by pressing the ↓ or the ↑ key. COLOR - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 42
with a *. 1 ↓ ↓ FULL MENUS Image quality→ 8← 2→ Ink emul.= 3↓ Color Calib.= → 7← EuroScale* TOYO Enhanced Native SWOP 4→ On* Now Off 5↑↓ 6↵ Printhead service= Check=Frequency→ Refill Now Align Now C4704040 NOTE A → character in a menu option box indicates that a lower level of menu is - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 43
/2 Settings In this example, you will change the Merge setting in the HP-GL/2 Settings. The arrows on the excerpt of the Front-Panel Menus print on the next page correspond to the numbered instructions. You should now have the STATUS screen displayed on the front panel, with FULL MENUS mode selected - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 44
On C4704034 7 Press the Enter key to set Merge equal to the new displayed value. You will be returned to the Merge second-level menu. HP-GL/2 Merge=On → C4704034 8 To exit the menu system, press the Previous key twice. STATUS Ready C4704034 2-22 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 45
the menu system and repeat steps 1 to 4, you will see the option that you selected displayed with a *. 1 FULL MENUS HP-GL/2 Settings → 8← 2→ Palette= 3↓ Merge= → 4← Define Palette= Software* Palette A Palette B Factory 4→ Off* On 5↑↓ 6↵ Palette A Palette B Factory C4704009 A → character in - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 46
Using the Front Panel Navigation Examples Changing Margins This example shows how to adjust the page margins. u Make sure the STATUS display level is shown on the front panel: STATUS Ready C4704034 1 Enter the menu system by pressing the Enter key. FULL MENUS Queueing & Nesting C4704034 Either the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 47
5 Press the Enter key to display the MARGINS menu. Using the Front Panel Navigation Examples MARGINS Extended* C4704034 6 Use the ↑ and ↓ keys to display the available options and, when the desired option is displayed, press the Enter key to select it as the setting for Margins. 7 To exit the menu - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 48
Using the Front Panel Navigation Examples Changing the Drying Time This example adjusts the drying time, a setting used to suit different environmental conditions, in the DRYING TIME menu. The printer must be in full menu mode for this example. u Make sure the STATUS display level is shown on the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 49
5 Press the Enter key to display the DRYING TIME menu. Using the Front Panel Navigation Examples DRYING TIME Automatic* C4704034 6 Use the ↑ and ↓ keys to display the available options and, when the desired option is displayed, press the Enter key to select it as the setting for Drying time. 7 To - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 50
Using the Front Panel Other Types of Front-Panel Display Information Other Types of Front-Panel Display Information Other types of messages are also displayed in the front panel, such as those displayed for selecting media type during media loading: FULL MENUS Ink level Full menu mode SELECT - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 51
1 Working with Media 3 Choosing Media 3-2 Using the Ink System UV Outside 3-5 Handling Your Media 3-12 Loading Roll Media 3-13 Loading Media onto the Take Up Reel accessory 3-19 Unloading Media from the Take Up Reel accessory 3-26 Removing a Roll from the Printer 3-30 Installing a New Roll into the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 52
trouble-free performance and optimal image quality. For detailed information on Hewlett-Packard media, see page 3-4, Supported Media Types, and the HP DesignJet Papers and Films catalog supplied with the printer. HP Media Guide for the HP DesignJet CP Printers provided with your printer. HP has not - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 53
software or from the printer's front panel (software driver settings override any print-quality settings made on the DesignJet Papers and Films catalog which gives ordering details for Hewlett-Packard media supplies. To get the latest version of this document, contact your local HP Sales and Support - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 54
:To order the above media types see page 3-8, HP Commercial Names of Media Types and the pamphlet Media Guide for the HP DesignJet printers. From time to time, new media types may become available. For up-to-date information, please contact your HP dealer or local HP Sales and Support Office. 3-4 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 55
Using the Ink System UV Outside Using the Ink System UV Outside Laminating the Media after Printing NOTE After you have printed a file using the HP DesignJet CP Ink System UV on 3M™ Changeable Opaque Imaging Media 8522CP and before displaying the print outdoors, it must be laminated with one of - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 56
Working with Media Using the Ink System UV Outside Installing the Final Print Recommendations to Follow When Installing the Final Print Follow these recommendations when the final print is to be displayed outdoors: n Installation temperatures Final graphic installation temperature should range - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 57
CAUTION Working with Media Using the Ink System UV Outside Always apply the final print to the surface by hand or using a squeegee with a low friction paper sleeve. 1 Position the final print on the surface. Measure the final print placement relative to the sides of the substrate. 2 Tape the full - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 58
CP Ink Systems are not compatible with media designed for previous HP DesignJet printer models and inks. Make sure your media is designed for HP DesignJet CP Ink Systems. See the Media Guide for the HP DesignJet CP Printers provided with your printer for information on compatible media. 3-8 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 59
Types The following table lists the physical characteristics of the different supported media types. Media Type on the Front-panel Display Physical order the above media types see page 3-8, HP Commercial Names of Media Types and the pamphlet Media Guide for the HP DesignJet printers. 3-9 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 60
Working with Media Media Types Combinations of Media Type and Print Quality The table below shows possible combinations of media type and print quality. Media Type on the Print Quality Front-Panel Display (Set either on the Front Panel or in the Software) Fast Coated paper Yes Heavy coated - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 61
Working with Media Using Coated Paper and Heavy Coated Paper with Normal Mode Using Coated Paper and Heavy Coated Paper with Normal Mode You should always select the media type in the front-panel menu that matches the media type you have loaded in the printer, with the following one exception: - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 62
Working with Media Handling Your Media Handling Your Media n Handle film and glossy media by the edges or wear cotton gloves. Skin oils can interact with the ink and cause it to smear. n Although the standard ink systems supplied with this printer have excellent lightfastness, colors will eventually - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 63
. 1 Check the leading edge as it unwinds from the spool. If it is not evenly cut or if it is skewed (not perpendicular to the guides), continue with the next procedure. If the media is cut correctly go to step 3. The knife used in the next step is sharp. Be sure - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 64
Working with Media Loading Roll Media NOTE:Make sure the media lever is in the raised position. 3 Open the roll cover and insert the media into the printer. C4704124a 4 Holding the media at the sides, align its right edges with the perforated line on the entry platen C472357 5 Press the ↓ key - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 65
Working with Media Loading Roll Media 6 Use the ↑ and ↓ keys until the display shows the type of media you are loading and then press the Enter key. Previous SELECT MEDIA Coated paper Enter C4704030 3-15 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 66
Working with Media Loading Roll Media 7 Align the media. a When the front panel displays "Lower Lever". Lower the media lever. Lower Lever C4704034 b The front panel displays: C4704130 Pull/Align edges to roll C4704034 c Take hold of the edges of the media now extending from the exit slot and - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 67
Working with Media Loading Roll Media d Wind the media stop in the direction of the arrow shown below. This is to take up any slack in the roll before closing the roll cover. roll cover nue ----------> Impom iIomitpruoymui iIomitpruoymui C4723128a e When you have aligned the media lift the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 68
Working with Media Loading Roll Media 8 Close the roll cover and press the ↓ key. 9 When the ↓ key is pressed the next step depends on the type of printer you have: a If you do not have a Take Up Reel installed the printer displays: Ready to print C4704016 b If you do have a Take Up Reel installed - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 69
Working with Media Loading Media onto the Take Up Reel accessory Loading Media onto the Take Up Reel accessory CAUTION To start this procedure you need to have a roll of media installed into the printer see page 3-32, Installing a New Roll into the Printer and 3-13, Loading Roll Media. Using Back - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 70
core must be positioned on the spindle so that the media is in the center, between the media guides. Adjust the media guides as shown below. The media guides may be slightly stiff on the spindle, you may have to use both hands. C472366 4 When the adjustment is made, pull the adjustment levers - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 71
Working with Media Loading Media onto the Take Up Reel accessory 5 Pull the media down taut to the position shown below. Do not attempt to pull more media from the printer, if you need more media use the front panel. C472334 3-21 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 72
Working with Media Loading Media onto the Take Up Reel accessory 6 Use a small amount of sticky tape (see note below) to attach the media to the core. Use three strips, one at each side of the media and one in the middle. Stick the middle one first. NOTE:Use only tape which will not tear the media - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 73
Working with Media Loading Media onto the Take Up Reel accessory 8 Important: Press the media wind button on the Take Up Reel panel indicated below to wind the media once around the core. Media wind button C472337 3-23 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 74
Working with Media Loading Media onto the Take Up Reel accessory 9 Press the ↓ button on the front panel to advance some more media, advance about the amount shown below to enable you to insert the Media Weight It is important that the Media Weight is the same width as the media you are using. By - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 75
Working with Media Loading Media onto the Take Up Reel accessory 11 Press Previous or Enter. The front panel displays: Ready C4704034 NOTE:When the Take Up Reel is in operation it is important to ensure that the Take Up Reel sensor is not blocked. 12 Shown below is how the printer should look when - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 76
Working with Media Unloading Media from the Take Up Reel accessory Unloading Media from the Take Up Reel accessory To remove media from the printer see page 3-30, Removing a Roll from the Printer. To unload roll media from the Take Up Reel perform the following procedure. NOTE:Before unloading media - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 77
3 The front panel displays: Working with Media Unloading Media from the Take Up Reel accessory Remove Media Weight Continue-----------> C4704016 4 Press continue. 5 Press the media wind button shown below to wind the media hanging down onto the Take Up Reel. The front panel displays: Wind the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 78
Working with Media Unloading Media from the Take Up Reel accessory 8 Slide open the spindle lock on the right hand side of the Take Up Reel. Spindle lock C472358 9 Remove the Take Up Reel spindle. A B CC447732434499aa 3-28 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 79
Working with Media Unloading Media from the Take Up Reel accessory 10 Remove the Take Up Core from the Take Up Reel spindle. Take Up Reel spindle Media guide Take Up Core (with media) C472350c To remove roll media from the printer perform the following procedure. 3-29 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 80
Working with Media Removing a Roll from the Printer Removing a Roll from the Printer 1 Wait until the appropriate drying time has passed See page 3-44, Drying time (With a Take Up Reel) 2 Lower the Media lever. C4704130 3 Open the roll cover and turn the media stop to wind the media out of the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 81
the old roll media from the printer. If you are not immediately loading another roll of media into the printer, replace the removable spindle media guide onto the spindle and install it back into the printer. To load a new roll of media, continue with the next section, Installing a New Roll into - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 82
each end, A and then B as shown below. B A C4704118a 2 Remove the new roll from its wrapping. 3 HP Heavyweight Coated Paper is the only media that is compatible with both the HP DesignJet CP Ink System and the HP DesignJet CP Ink System UV. Therefore, if you have changed the Ink System and the media - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 83
with Media Installing a New Roll into the Printer 4 Place the spindle vertically on the floor, with the fixed spindle media guide at the bottom. Take off the removable spindle media guide from the top of the spindle, and slide the new roll onto the spindle. The leading edge of the media must - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 84
Working with Media Installing a New Roll into the Printer 6 Insert the printer spindle so that the fixed media guide is on the right (A) and the removable media guide is on the left (B). Push in firmly on both ends. Make sure the media remains flush against the media stop. B A C4704122a The media - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 85
Working with Media Changing the Core Tube on the Take Up Reel Accessory Changing the Core Tube on the Take Up Reel Accessory The Core tube on the Take Up Reel must be the same width as the media you are using. To change the core perform the following procedure. 1 Slide open the spindle lock on the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 86
the old Take Up Core. 5 Install the new Core you have chosen onto the spindle and re-install the left hand guide assembly. NOTE:You can also use an empty cardboard tube to replace the plastic Take Up Core that was supplied with your printer. It is - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 87
Take Up Reel Accessory Alternatively you can use an empty media cardboard core. NOTE:Ensure the Take Up Core is pushed firmly into both media guides. NOTE:If you want to use a three inch cardboard core then use the 3 inch core adaptors shown below. Take Up Reel spindle Right hand media - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 88
Working with Media Changing the Core Tube on the Take Up Reel Accessory 6 Install the Take Up Reel spindle into the printer by pushing firmly on each end of the spindle, A then B. B 4+2+''+/=1=30=6565'07'/4'9'm'/'11/15m23m770m2mmmm A 12'' / 305mm C472349b 7 Slide shut the spindle lock on the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 89
Working with Media Loading sheet media Loading sheet media Which edge first? You can load a sheet in either portrait or landscape orientation. Unless using the Rotate option (see page 5-15, Rotating an Image), load the sheet in the same orientation as you have specified in your software. If - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 90
Working with Media Loading sheet media 3 Holding the media at its sides, align the right edge with the perforated line on the entry platen. 4 Insert the media into the printer until it buckles slightly. That is, push it all the way until the media stops. Let go of the media when the printer begins - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 91
Working with Media Loading sheet media *For information on media types, see page 3-2, Choosing Media. 7 The printer moves the sheet in and out to check its size and alignment, and then advances it to the start of the page. 8 When the "Status/Ready " message is displayed you have finished loading - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 92
Working with Media Unloading Sheet Media Unloading Sheet Media 1 Wait until the appropriate drying time has passed (see page 3-44, Drying time (With a Take Up Reel)). No drying time is necessary for some combinations of media types and print modes. 2 Gently pull the sheet from the printer. C4704141a - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 93
Device Setup Skew tolerance Full menu mode only Default: Off Compensating for Badly Cut Media Working with Media Unloading Sheet Media If the media is persistently difficult to load, it could be an indication that it has been cut unevenly, with the media width on the leading edge different to - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 94
Time. There are three settings to Drying Time: None This setting means there is no delay to the printing process. Hewlett-Packard has tested the HP media range in different environmental conditions. The table below shows media which may need drying time and what conditions are required to avoid it - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 95
time to prints operate the printer under the following environmental conditions: HP Media Type High-gloss photo Semi-gloss photo Imaging film-backlit Width Max.% Relative Humidity 50 50 40 Max. Temperature 0C 30 30 35 Manual In this mode you can override the amount of time that the printer - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 96
through the front-panel menus. In almost all situations, the Automatic setting will provide excellent results. CAUTION Drying time setting Automatic* Manual None Result The printer automatically adjusts the drying time for the current humidity and temperature. You can specify the drying time - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 97
Obtaining Optimum Refill Performance using non-HP media. 4-6 Monitoring the Ink Level 4-9 Removing and Replacing Ink Systems 4-11 After replacing the Ink System 4-23 Removing and Storing Partially Used Ink Systems 4-24 Storing the Ink System in the HP DesignJet CP Ink System Storage Container 4-25 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 98
to direct sunlight is needed. Because the ink has different characteristics than the Imaging Ink, prints will not look exactly the same. The HP DesignJet Ink system UV is available from your local Hewlett-Packard printer dealer. NOTE:The Imaging and UV inks are very different in composition. Be - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 99
What is an Ink System? Working with Ink Systems About the Ink System In each of the four ink systems, there are three separate components that work together. The components of each ink system are color-coded to help you install them correctly. Printhead Ink Cartridge Printhead Cleaner C4704144 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 100
CP Ink System. To help you easily identify the UV Ink System each component is marked with the following symbol after the name HP DesignJet CP Ink System UV: C6240008a Be sure to check all components; printhead, printhead cleaner and ink cartridge for this symbol. Additionally, you can also - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 101
Working with Ink Systems About the Ink System When Does the Ink System Refill the Printheads? Normally the printheads are refilled when a print has been finished. If you are printing an image with a high ink density which is larger than E/A0, the printer may stop during the print to refill. The - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 102
to refill the printheads. If you are experiencing this problem you can change the way the printer refills. Your in the front panel. These options may be supported for other types of media by your RIP for the HP Media range. The printer chooses the refill type depending on the HP Media you are - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 103
Working with Ink Systems About the Ink System Media for Imaging Ink Fast Normal Best Coated Heavy Coated B B A B A A Imaging Film-Backlit A A A High Gloss Film Semi-Gloss Photo High-Gloss Photo Opaque Vinyl B B B B B B B B B C C C Media for UV ink Fast Normal Best - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 104
a very large (long axis) or dense print that may require more ink than the minimum volume in the printhead. Select Refill in the Printhead service menu. Refill causes the printer to refill all four printheads immediately. If a file is being printed when you select Refill, the printer waits for - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 105
Working with Ink Systems Monitoring the Ink Level Monitoring the Ink Level FULL MENUS Ink Level → You can monitor how much ink you have remaining in each ink cartridge by selecting the Ink level display in the front-panel menu. The display provides an indication of how much ink is remaining in - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 106
Working with Ink Systems Monitoring the Ink Level When should I Replace an Ink System? You should replace an ink system when prompted by the printer. When the printer runs out of one or more colors of ink, the printer displays the following message on the front panel. NOTE Out of ink C4723036A - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 107
Working with Ink Systems Removing and Replacing Ink Systems Removing and Replacing Ink Systems NOTE:It is very important that you do not mix ink systems up. The UV ink systems and other non-UV ink systems are not compatible. Contamination of one ink system with the other will result in you having to - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 108
Ink Systems IMPORTANT CAUTION To get the best images from your HP DesignJet CP Ink System UV always follow these important rules: n the mixed ink components have been replaced. See page 11-31, Solving Ink System Problems for more information. n Install all three components of the ink system by the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 109
open the window before the "Open window to access printheads" message is displayed. Follow the instructions in the front-panel display. If there are any problems during the installation, the printer will give you instructions in the front-panel display. Descriptions of all front-panel messages and - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 110
Working with Ink Systems Replace the Ink System After you open the window, the printer will display the following message on the front panel. Blinking indicators show which printheads must be replaced. In the following example, the yellow printhead needs to be replaced. Replace printhead(s) Yellow - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 111
Working with Ink Systems Replace the Ink System 4 Insert the printhead into the stall with the color dot that matches the color of the printhead label. Press down lightly and push the printhead away from you (toward the back of the cradle) until it snaps into place as shown below. NOTE:The printhead - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 112
Working with Ink Systems Replace the Ink System 2 Removing and Replacing the Printhead Cleaner WARNING When you open the right door of the printer, the printhead cleaners move to the opening in the printer for replacement. Keep hands clear of the opening until the printhead cleaners stop moving. 1 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 113
Working with Ink Systems Replace the Ink System 2 Press down on the printhead cleaner handle and pull it out of the printer. Discard the used printhead cleaner. C4707138 3 Insert the new printhead cleaner into the matching color-coded slot in the printer. C4704139 4 Repeat steps 2 and 3 for any - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 114
Working with Ink Systems Replace the Ink System 5 Close the right door on the printer. C4704107 The front panel will display the message "Open left door to access ink cartrg.". Continue with the next procedure, Removing and Replacing the Ink Cartridges. 4-18 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 115
Working with Ink Systems Replace the Ink System 3 Removing and Replacing the Ink Cartridges 1 Open the left door on the printer. C4704108 After you open the left door, the printer displays the message shown below on the front panel. The blinking indicator shows which ink cartridge must be replaced - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 116
Working with Ink Systems Replace the Ink System 2 While pressing down on the quick-release button (1), unplug the ink cartridge tube by pulling the tube connector away from the printer (2). 1 2 1 CAUTION 2 C4704113 Never pull the ink cartridge out by the tube or connector. This may cause the ink - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 117
Working with Ink Systems Replace the Ink System 4 Insert the new ink cartridge into the slot in the printer, making sure that you match the color of the ink cartridge with the color code on the printer. C4704142 5 Plug the valve on the ink cartridge tube into the connector on the printer making sure - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 118
If any components have been installed incorrectly, the front panel will prompt you Installed Incorrectly to take the appropriate action to correct the problem. See chapter 12, Front-Panel Messages, for information about any messages that are displayed in the front panel. Next Step Go to After - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 119
closed after you replace ink system components. The printer will not print while these are open. NOTE:If after installing the ink systems you experience problems see page 11-31, Solving Ink System - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 120
to replace these colors with new ones before starting to print and store them in the HP DesignJet CP Ink System Storage Container. If you need to change from the HP DesignJet CP Ink System (Imaging ink) to the HP DesignJet CP Ink System UV (UV Pigmented ink) or vice versa, you will need to store - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 121
CAUTION Working with Ink Systems Removing and Storing Partially Used Ink Systems Storing the Ink System in the HP DesignJet CP Ink System Storage Container Additional HP DesignJet CP Ink System Storage Containers can be purchased separately through your Hewlett-Packard dealer. Refer to page 13-18, - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 122
upwards so that it "clicks" into the stored position. The lever arms also prevents installing the printheads and printhead cleaners into the HP DesignJet CP Ink System Storage Container in the wrong sequence. This will prevent inadvertent damage to the printheads. 6 Repeat steps 4 and 5 for the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 123
it "clicks" into place. C6240004 9 Repeat steps 7 and 8 for the three remaining color printheads in the Ink System. 10 Put the top cover onto the HP DesignJet CP Ink System Storage Container and raise the two lock-arms to the locked position. 4-27 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 124
Working with Ink Systems Removing and Storing Partially Used Ink Systems NOTE You can store the HP DesignJet CP Ink System UV (UV Pigmented ink) printheads and printhead cleaners in the storage container for up to six weeks without affecting the Outdoor Durability - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 125
CP Ink System Storage Container The sequence in which the printhead and printhead cleaner are removed from the HP DesignJet CP Ink System Storage Container is very important to prevent printhead damage. Always follow the sequence in the procedure given below. 1 Lower the two cover - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 126
lightly on the printhead and pull it toward you, removing it from the stall. C6240006 3 Repeat step 2 for the three remaining color printheads in the HP DesignJet CP Ink System Storage Container. 4 Pull the lever arm up and towards you. Press down on the printhead cleaner handle and pull it out of - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 127
1 Controlling the Page Format 5 Page Format 5-2 Page Size and Accuracy 5-8 Selecting the Ink Emulation Mode 5-11 Adjusting Margins for Roll and Sheet Media 5-12 Rotating an Image 5-15 Printing a Mirror Image 5-19 Changing the Scale of a Printed Image 5-20 5-1 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 128
Controlling the Page Format Page Format Page Format This chapter explains how to make sure that the printer produces your print in the page format you want. Page Size Margin Printing area Inked area C4704042 5-2 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 129
Page size NOTE Margins Printing area Inked area Controlling the Page Format Page Format Page size can be specified from the front panel or in the software, where it may be called "Page Size", "Media Size", "Paper Size" etc., and where the options include, for example, ISO A3, ANSI Letter, Custom, - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 130
the PS Scale→Fit to page feature. See page 5-20, Changing the Scale of a Printed Image. s When you are not using one of the HP DesignJet PostScript drivers supplied with your printer; for example, if you are sending a PostScript file from a UNIX application. s When you want to save media by printing - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 131
settings have no effect on PostScript files that already contain page-size information, which includes all PostScript files sent using one of the HP DesignJet PostScript drivers supplied with this printer. If you are using the front-panel PS Scale→Fit to page option, then the printer uses the page - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 132
is the inked area plus margins. For a definition of "inked area", see page 5-3. The printer looks to the print you have sent for a page size instruction. If it is present the printer uses this. If not, the printed page size is the inked area plus margins. "Best..." Options The printer chooses - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 133
Page Size and Clipped Images Controlling the Page Format Page Format If you specify in your software a page size that is larger than the media size loaded in the printer, the printer will still print what it can, but may clip your image. A2 media in printer Clipped Area C4704049 A1 page size in - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 134
Controlling the Page Format Page Size and Accuracy Page Size and Accuracy DEVICE SETUP Pg.Acc=Optimized Full menu mode Default: Optimized* The printer dynamically modifies the advance of the media, to achieve the best image print, depending on the printheads installed in the printer and the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 135
Controlling the Page Format Page Size and Accuracy The "Optimized" option means the printer will calculate the media advance dynamically depending on: s the printheads s the use of each printhead This selection will give best possible print quality, but page lengths may change between two or more - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 136
printing line artwork where endpoint accuracy is the most important factor or for posters which must match an exact predefined size. Page Size Using the HP DesignJet CP UV Ink System When printing using UV inks on a roll, the page size is also affected by the increased leading edge margin (described - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 137
printing standards. The selections are: s Native - No ink emulation, uses HP DesignJet CP CMYK Ink settings. s SWOP - U.S. Specification for Web Offset Printing will printed without adjustment unless they are likely to cause printing problems, in which case they will be adjusted to safer values. - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 138
Controlling the Page Format Adjusting Margins for Roll and Sheet Media Adjusting Margins for Roll and Sheet Media Page format Margins Full menu mode Default: Extended Affects next file Besides nesting and setting the page size, you can also change the margin settings and expand the printing area - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 139
page 9-6, Checking Printheads, for more information on this feature. If you select Smaller Margins with PostScript files, the printer uses the Normal margin settings. The HP PostScript printer drivers provided with your printer use Extended margins only. The setting in your - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 140
the current page. When the next file begins, the printer cuts the media again to give this page the narrow margin. Print Margins using the HP DesignJet CP UV Ink System When printing with UV inks with extended or normal margins selected, the leading edge margin will increase by 27.0mm (1.06 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 141
file and Queueing and Nesting are off (see page 7- 11, Avoiding Media Waste by Nesting Pages) s The file is a PostScript file (HP DesignJet 2500CP only) s The file is an RTL/HP-GL/2 file and the file contains no raster data. Page format Rotate All menu modes Default: 0 Rotating an Image from the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 142
.) 0° 90° 180° 270° C4704044 The front panel's Rotate setting has no effect on PostScript files printed on sheet media. Use the settings in the PostScript driver to select rotation. 5-16 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 143
mm This prevents the larger margins resulting from the rotation from encroaching on the image. X + 12 + 12 mm X C4704050 s The rotate setting in your printer driver overrides the rotate setting in the front panel. 5-17 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 144
Controlling the Page Format Rotating an Image For Non-PostScript Files s The printer adds the rotation setting to any rotation angle you specify in your software. For example: For software applications which, like the printer, rotate counter-clockwise the result is the sum of the rotation selected - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 145
Controlling the Page Format Printing a Mirror Image Printing a Mirror Image Page format Mirroring Full menu mode Default: Off Affects current print Resets after power off If you are using clear imaging media, sometimes called backlit. You may want to print a mirror image of your plot. So that - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 146
's front panel by using the PS scale option, accessed from the Page format menu. The PS scale feature is useful: s If your software does not support large formats. s If your file is too large for the printer's memory, and you reduce the page size in your software and then scale it - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 147
Fit To Page Controlling the Page Format Changing the Scale of a Printed Image The Fit to page setting adjusts the image size to the page size selected for your printer. For example, If you have selected ISO A2 as the page size and you print an A4-size image, it will be enlarged to fit the A2 page. - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 148
Controlling the Page Format Changing the Scale of a Printed Image 5-22 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 149
Controlling the Overall appearance of a Print 6 Ways of Controlling the Print's Appearance 6-2 Changing Pen Widths and Colors Using the Internal Palettes 6-3 Changing the Treatment of Overlapping Lines (Merge) 6-9 Printing Color Images in Monochrome 6-10 Printing Speeds and Print Quality 6-12 6-1 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 150
of the Print Using the Front Panel? By default, the printer looks to your software to provide information on all the above attributes. However, your driver or application may not provide these controls or you may want to experiment with various effects, or try a temporary change, without the need to - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 151
Controlling the Overall appearance of a Print Changing Pen Widths and Colors Using the Internal Palettes Changing Pen Widths and Colors Using the Internal Palettes The "pens" discussed throughout this chapter are the "conceptual" pens in a software palette, rather than the printer's physical - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 152
-GL/2 SETTINGS and choose the palette you want. The following table describes the palette choices. Palette HP-GL/2 SETTINGS Software Palette= Full menu mode Default: Software Palette A Palette B Factory Comments The printer looks to your software for pen settings and ignores all - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 153
Controlling the Overall appearance of a Print Changing Pen Widths and Colors Using the Internal Palettes Viewing Current Config. Settings 1 Make sure either a roll or a sheet of media is loaded. 2 Make sure that the front-panel Color/Mono switch is set to Color. 3 Print the Current Configuration - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 154
To print the Palette, go to the INTERNAL PRINTS menu and choose HP-GL/2 Palette. INTERNAL PRINTS HP-GL/2 Palette All menu modes In the Palette print, there are many more colors and, as long as you are using the correct driver, the printer will reproduce these colors by an appropriate mix of inks - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 155
Controlling the Overall appearance of a Print Changing Pen Widths and Colors Using the Internal Palettes HP-GL/2 SETTINGS Define palette Full menu mode Defaults: Palette: Factory Width: 0.35 mm Color: See Palette Print To Change the Palette Settings You cannot change - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 156
Controlling the Overall appearance of a Print Changing Pen Widths and Colors Using the Internal Palettes 6 Scroll to the next pen number you want to change, press Enter and do steps 3 through 5 again. 7 When all pen definitions are correct, press Previous until you exit the menus. IMPORTANT The - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 157
Controlling the Overall appearance of a Print Changing the Treatment of Overlapping Lines (Merge) Changing the Treatment of Overlapping Lines (Merge) HP-GL/2 Settings Merge Full menu mode Default: Off The Merge setting controls how overlapping lines are treated. Merge has two settings, Off and On - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 158
black, then you should set all your colors to black in your software. For example, if supported in your software, use a pen number that is 100% black. Alternatively, you could make your application software and, in the printer driver and front panel, select color. This usually provides the best quality image - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 159
Controlling the Overall appearance of a Print Printing Color Images in Monochrome Switching between Color and Monochrome 1 Use the front-panel key shown below to toggle between color and monochrome. Color Mono Best Normal Fast Print Quality NOTE 2 Send the file from your computer. C4704027 The - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 160
Controlling the Overall appearance of a Print Printing Speeds and Print Quality Printing Speeds and Print Quality The printing time varies with the Print quality setting, and with the media type specified. Recommended combinations of Print quality and media types are given on page 3-10, - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 161
Controlling the Overall appearance of a Print Printing Speeds and Print Quality The table below shows the different print speeds and the amount of ink used when printing an image using the six different media settings. This is representative of an E size print in Best mode with 20% ink density in - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 162
Controlling the Overall appearance of a Print Printing Speeds and Print Quality Print quality settings You can set the overall Print quality from the front panel. In general: s Choose Fast to print your images in the shortest time. s Choose Normal to get a good combination of image quality and - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 163
mode with Heavy coated paper media type in the front panel for better print quality. In most cases, settings in your application software or printer driver override any settings you make on the front panel of the printer. 6-15 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 164
Only Use the front-panel Print Quality key to toggle between the three print quality settings. Settings in your PostScript printer driver override the front-panel setting. Use your driver for setting the print quality of images sent from your computer. Use the front panel to set the print quality - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 165
1 Managing Your Prints 7 Managing Pages Currently being Printed or Drying 7-2 Managing Pages not yet Printed (the Queue) 7-5 Avoiding Media Waste by Nesting Pages 7-11 Getting the Best from Nesting (Nesting and Margins) 7-16 7-1 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 166
Printed or Drying NOTE In this chapter, the terms job and page are used interchangeably for files. PostScript jobs may have multiple pages. RTL and HP-GL/2 jobs are single page jobs. Where we talk about the print media, the term page means a single output page. Cancelling a Page x Press Cancel on - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 167
Managing Your Prints Managing Pages Currently being Printed or Drying Cutting a Page before Drying is Complete (Roll Media Only) x Press Form Feed and Cut on the front panel. Cancel Form Feed and Cut WARNING C4704024 The printer ignores the drying time and immediately drops the page. However if - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 168
Managing Your Prints Managing Pages Currently being Printed or Drying Pausing while Printing a Series of Pages You can pause between two pages already sent from your computer, for example to change the media type or replace the cartridges. 1 Press Pause on the front panel. Pause Color Mono Best - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 169
Managing Your Prints Managing Pages not yet Printed (the Queue) Managing Pages not yet Printed (the Queue) What is the Queue? Your printer can store files in a queue at the same time as printing the current file. It stores them by page. If you send only single-page files, you can regard these as - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 170
Managing Your Prints Managing Pages not yet Printed (the Queue) With queueing turned OFF If Queueing is Off and the printer receives print files, the files are printed as they are received, and are not stored in the queue. Nesting time-out settings have no effect when Queueing is Off. s Files are - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 171
Managing Your Prints Managing Pages not yet Printed (the Queue) Starting to Print a File that is Waiting for a Time-out If all is in order (media loaded, ink system installed, and no file errors), there are still two reasons why a file you have sent from your computer may not start printing when - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 172
Managing Your Prints Managing Pages not yet Printed (the Queue) Identifying a Job in the Queue QUEUEING & NESTING Queue mgmt In Queueing / Nesting, you can scroll through the pages in the queue. Page ID All menu modes Each has an identifier, comprising: : - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 173
Page ID Move to top All menu modes Page ID Delete All menu modes Managing Your Prints Managing Pages not yet Printed (the Queue) Prioritizing a Job in the Queue To make any job in the queue the next one to be printed, select it and choose Move to top. If nesting is turned on (see page 7-11, What is - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 174
Managing Your Prints Managing Pages not yet Printed (the Queue) Making Copies of a Job in the Queue Has the job already been printed? Yes No Do you want one copy or several? One Several One Several What to do Use Move to top (see page 7-9, Prioritizing a Job in the Queue). Use Copies (see below) - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 175
Managing Your Prints Avoiding Media Waste by Nesting Pages Avoiding Media Waste by Nesting Pages NOTE Nesting can only be used with roll media. What is Nesting? Nesting means placing pages side-by-side on the media (rather than one after the other), to avoid wasting media. Roll Direction of - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 176
Managing Your Prints Avoiding Media Waste by Nesting Pages Automatic Rotation The printer may automatically rotate a page in nesting (see page 7-13, Which Pages Cannot be Rotated?). It may do this even with a single page. Automatic Rotation does not apply to pages that have margins set to Smaller. - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 177
Print Quality all pages must have the same print quality setting (Best, Normal or Fast). s All pages must be PostScript or all pages must be HP-GL/2. s Margin sizes must be the same for all pages (normal, smaller or extended). Which Pages Cannot be Rotated? Apart from obvious physical limitations on - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 178
Managing Your Prints Avoiding Media Waste by Nesting Pages Turning Nesting On or Off and Choosing the Nesting Method QUEUEING & NESTING Nest All menu modes Default: Off Nest Setting Selected Off Optimal In order Printer's Response The printer will not nest pages. Choose this if you want to use - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 179
Managing Your Prints Avoiding Media Waste by Nesting Pages How Long does the Printer Wait for Another File? QUEUEING & NESTING Nest Optimal/In order Nest wait All menu modes Default: 2 minutes So that the printer can make the best nest possible, it waits after a file has been received to check if - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 180
narrower than a standard size. NOTE:If you select Smaller Margins with PostScript files, the printer uses the Normal margin settings. The HP PostScript drivers always use Extended margins and override the front-panel settings. Setting the space in between nested pages (nest spacing) Another option - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 181
Page Format Nest Spacing Full menu modes Default: 30mm Managing Your Prints Avoiding Media Waste by Nesting Pages To set the nest spacing go to Page Format/Nest Spacing. Nest spacing Printer's response setting selected 30 mm 25 mm 20 mm 15 mm 10 mm 5 mm 0 mm The printer leaves approximately the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 182
Managing Your Prints Avoiding Media Waste by Nesting Pages 7-18 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 183
1 Reconfiguring Your Printer 8 Viewing the Current Overall Configuration of the Printer 8-2 Viewing the Current Configuration of the Front-Panel Settings 8-5 To Change the Front-Panel Settings 8-5 Recalibrating the Printer for Accuracy 8-6 Changing the Graphics Language 8-8 Changing the Interface - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 184
Reconfiguring Your Printer Viewing the Current Overall Configuration of the Printer Viewing the Current Overall Configuration of the Printer 2500CP Only To see the current configuration of your printer, print out the configuration print. The information contained on the configuration prints is - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 185
Your Printer Viewing the Current Overall Configuration of the Printer HP-GL/2 Configuration Print INTERNAL PRINTS HP-GL/2 config. All menu modes Item Queueing & an explanation of media types, see page 3-4, Supported Media Types. Current language used in the front panel and on internal prints. 8-3 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 186
Overall Configuration of the Printer Item I/O setup Image quality -> Printhead service HP-GL/2 settings Device setup Page format Comments Current I/O configuration and time-out setting. Current printhead service check frequency setting. Current Palette and Merge settings. Current Device setup - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 187
frontpanel display, including how to change any of the settings. It also explains the small menu graphics that appear in the left margins of this manual whenever a particular menu item is explained. The meanings of all the items in the front-panel menus are explained at the relevant point in this - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 188
Recalibrate the Printer UTILITIES Service tests Accuracy calibrations have image quality problems. If you need to recalibrate the printer, you will be instructed in the image For information on media types, see the Media Guide for the HP DesignJet Printers provided with your printer. 2 Unload any - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 189
Measure pattern. Χ4704038 When the printer has finished measuring and has ejected the sheet, the recalibration procedure is finished. UTILITIES Service tests Accuracy calibrations Restore factory Full menu mode only To Restore the Factory's Calibration From the Utilities menu, choose Restore - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 190
follows: DEVICE SETUP Lang= Full menu mode only Default: Automatic Graphics Language Automatic PostScript HP-GL/2 Comments Choose Automatic to let the printer determine which type of file it is PostScript files and: s you have experienced image position problem. s you have experienced timing - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 191
graphics language setting for subsequent prints. For information on ordering PJL reference information, see page 13-18, Ordering Accessories. The HP PostScript printer driver for Windows provided with your printer, adds the PJL language-switching commands to your output file, allowing the printer to - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 192
the Interface Settings Changing the Interface Settings I/O SETUP Modular MIO Full menu mode only Network With a network interface (such as the HP JetDirect Print Server), refer to your network interface documentation for advice on any front-panel configuration. The front-panel menu is I/O Setup - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 193
to a maximum of 68 MB by adding additional 4-MB, 8-MB, 16-MB, and 32-MB memory expansion modules. See page 13-18, Ordering Accessories, for HP part numbers for the memory modules. For installation details, see the Setup - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 194
Reconfiguring Your Printer Turning on the Take Up Reel Turning on the Take Up Reel The Take Up Reel enables you to have very long prints without the need for you to be present. As the media is printed, it is automatically wound onto the Take Up Reel spindle. NOTE:The default for the Take Up Reel is - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 195
Reconfiguring Your Printer Turning on the Take Up Reel pressed on the Front Panel. s Queueing is turned on. 5 Press the Previous key until you get back to the display saying the printer is Ready. 8-13 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 196
Reconfiguring Your Printer 8-14 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 197
1 Controlling Image Quality 9 Selecting the Ink Emulation Mode 9-2 Calibrating the Color Output 9-3 Performing a Image Quality Test 9-4 Servicing the Printheads 9-5 Media Test Print 9-7 9-1 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 198
Controlling Image Quality Selecting the Ink Emulation Mode Selecting the Ink Emulation Mode 2500CP Only IMAGE QUALITY Ink emul.= All menu modes Default: Euroscale CAUTION Your printer can emulate the color behavior of offset printing presses, allowing you to use your printer for color proofing, To - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 199
on your configuration and image source. For postscript files, the best match between the ink sets will be made with colorimetric mapping selected in the driver, however some colors may not be available in the addressable gamut of both ink sets. For the 2000CP, the color matching will be determined - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 200
Image Quality Performing a Image Quality Test Performing a Image Quality Test UTILITIES Service tests The image quality print helps you determine if you have image quality problems, and if you do, what the cause of the problem is and how to resolve it. The print contains patterns that are - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 201
check the printhead for nozzle failures. The three selections in this menu are described in the following sections. Aligning Printheads IMAGE QUALITY Printhead service The Align now selection causes the printer to align the printheads immediately, or if an image is being printed, as soon as the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 202
A3 or larger sheet in landscape orientation (wide side of sheet first) and select Check= Now in the Printhead service menu. See page 3-39, Loading sheet media, for sheet loading instructions. If you are using a third-party Raster Image Processor (RIP) to print with your printer, the printer may not - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 203
IMPORTANT Media Test Print Controlling Image Quality Servicing the Printheads If you choose to print on incomplete? The Media Test Print is provided to help you print on non-endorsed media. Because HP has not tested these types of media you are responsible for the final color accuracy of your - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 204
Controlling Image Quality Servicing the Printheads How to perform the Media Test Print 1 When the front-panel displays SELECT MEDIA, use the ↑ or ↓ key to select Test media and - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 205
Controlling Image Quality Servicing the Printheads 5 If the media has been correctly loaded, the front panel will then display: STATUS Aligning printheads C4704034 NOTE The printer aligns the printheads - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 206
Controlling Image Quality Servicing the Printheads Changing the Print Quality when Media is press Enter. By scrolling using the ↑ or ↓ keys you will see the following print mode selections: HP DesignJet CP Ink System UV (UV Pigmented Ink) Installed UV Opaque vinyl Heavy coated UV Custom media A UV - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 207
1 Maintaining Your Printer 10 Cleaning the Printer 10-2 Lens Maintenance 10-3 Normal Printer Use 10-6 Storing and Moving Your Printer 10-7 10-1 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 208
not use abrasive cleaners on the printer. NOTE Any maintenance or repairs beyond those described in this chapter should be done by a qualified service technician. Cleaning the Printer Exterior and Inside the Doors s Clean the outside of the printer as required with a damp sponge or a soft cloth - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 209
that the lens cover is dirty, it will display the message: STATUS Lens maintenance C4704034 You should replace the lens cover to prevent any problems with printer operations due to the optical sensor. Replacement lens covers are provided with your printer and are stored inside the right door of the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 210
Maintaining Your Printer Lens Maintenance Replacing the Lens Cover 1 Press the Replace Ink System key on the front panel. 2 When the printer carriage stops and the front panel displays the message "Open window to access printheads," open the window of the printer. NOTE:Do not open the window before - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 211
Maintaining Your Printer Lens Maintenance 9 Making sure that you do not touch the glass portion of the lens cover, install the new lens cover into the slot. Make sure the cover is firmly in place. C4704150 10 Press the ↓ key on the front panel. You have finished replacing the lens cover. 11 Close - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 212
service more HP dealer or HP service engineer to arrange a maintenance service. If your unit is still under warranty, or if you have purchased an HP Support Pack or HP Service Contract, this maintenance is covered without extra cost. After the maintenance service - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 213
period of time, you need to prepare your printer properly to avoid possible damage to the printer. To prepare your printer, follow the instructions listed in the following sections. Selecting Transport Mode 1 In the front-panel menu, select Transport mode in the UTILITIES menu, and press Enter - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 214
Maintaining Your Printer Storing and Moving Your Printer Removing the Printheads 1 Open the window of the printer when the printer carriage stops and the front panel displays the message "Open window to access printheads." After you open the window, the front-panel displays the message "Remove all - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 215
WARNING 3 Repeat step 2 for the remaining three printheads. Maintaining Your Printer Storing and Moving Your Printer When you have removed all four printheads, the front panel displays the message "Close window to continue." 4 Close the printer window. The front panel displays the message "Open - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 216
Maintaining Your Printer Storing and Moving Your Printer 3 Press down on the printhead cleaner handle and pull it out of the printer. 4 Repeat step 3 for the remaining three printhead cleaners. 5 Close the right door on the printer. C4723138 10-10 C4704107 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 217
Maintaining Your Printer Storing and Moving Your Printer The front panel displays the message "Open left door to access ink cartrg.". Continue with the next procedure, Removing the Ink Cartridges. Removing the Ink Cartridges 1 Open the left door on the printer. C4704108 After you open the left door, - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 218
Maintaining Your Printer Storing and Moving Your Printer CAUTION Never pull the ink cartridge out by the tube or connector. This may cause the ink cartridge to leak. Always grasp the body of the cartridge when removing or installing. 3 Remove the used ink cartridge from the slot in the printer. - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 219
printer. 2 Disconnect any cables connected to the printer. The printer is now ready for transportation or storage. Store the Printheads and Printhead Cleaners in the HP DesignJet CP Ink System Storage Container see page 4-24, Removing and Storing Partially Used Ink Systems. 10-13 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 220
Maintaining Your Printer Storing and Moving Your Printer 10-14 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 221
11 A Note About Troubleshooting 11-2 Where to Find Help in Solving Problems 11-3 Finding the Source of Your Problem 11-4 Solving Image-Quality Problems 11-5 Solving Media-Handling Problems 11-28 Solving Ink System Problems 11-31 Clearing a Media Jam 11-44 Solving Communication Problems 11-45 Solving - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 222
therefore only need to refer to these procedures if the printer does not correct the problem or instruct you via the frontpanel display. The order of problem solving is: 1 Automatic internal corrective action 2 On demand corrective action 3 On-line and printed troubleshooting procedures. 11-2 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 223
Image Position or Content - Solving Color Accuracy problems - Solving Front-Panel Problems - Solving Miscellaneous Problems. n If the problem could be related to your software driver, and you are using an HP driver, refer to the driver's troubleshooting documentation and the on-line help in your - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 224
Troubleshooting Finding the Source of Your Problem Finding the Source of Your Problem 1 Look at the front-panel display for messages. See chapter 12, Front-Panel Messages for an explanation of front-panel messages. 2 Test the printer. n Switch - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 225
and supplies, whose reliability and performance have been thoroughly tested to give trouble-free performance and Photo-quality prints. For details of HP media, see page 3-4, Supported Media Types and the Media Guide for the HP DesignJet CP Printers supplied with the printer. How to Proceed with the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 226
Troubleshooting Solving Image-Quality Problems NOTE:Before starting any corrective action: If the printer if they have been previously stored in the HP DesignJet CP Ink System Storage Container. n Are all four ink colors that you are using the same type of HP ink system? Never mix UV Pigmented ink - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 227
will help you differentiate between possible printhead errors and other problems such as incorrect front-panel selection, driver or RIP configuration or mechanical problems. Correct diagnosis of print problems will help HP Customer Support Centers to provide an accurate solution to any Image Quality - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 228
Troubleshooting Solving Image-Quality Problems How to Use the Image problems, change to genuine HP media and repeat the Image Quality Print test (not with 3M Changeable Opaque Imaging media). Printing the Image Quality Print Utilities Select the Image Quality Print from the Utilities / Service - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 229
Troubleshooting Solving Image-Quality Problems 11-9 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 230
shown below), then the printer is functioning correctly. The problem may be with your RIP, driver, etc. See page 11-22, No Printing Defects Found in the Image Quality Print for more troubleshooting information. 11-10 If you see image problems in this test pattern then continue with the following - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 231
What is Banding? Troubleshooting Solving Image-Quality Problems Banding is when you see repetitive horizontal bands within your printed image (these may appear as light or dark bands). The test pattern is printed - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 232
Troubleshooting Solving Image-Quality Problems 11-12 Example A Problem See: Corrective Action 1 Banding in cyan, blue and green columns only, but more evident in cyan than in blue and green columns. This is an indication that the cyan printhead may require servicing or could be damaged. _ - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 233
Troubleshooting Solving Image-Quality Problems Problem See: 3 Banding in yellow, red and _ green columns only, but more evident in yellow than in red and green columns. This is an indication that the yellow printhead may require servicing or could be damaged. 4 Banding in black column _ - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 234
related to misalignment but the troubleshooting actions are the same. NOTE:It is also possible that the banding was caused because you were using nonHP media. The performance of your printer can only be guaranteed if you use genuine HP media. Banding is the most common problem that can affect your - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 235
Due to Misalignment Troubleshooting Solving Image-Quality Problems There are two types of misalignment; vertical and horizontal, refer to page 11-20, Color Alignment Quality Test for more information. Misalignment between two primary - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 236
Troubleshooting Solving Image-Quality Problems Test Pattern 3: IMPORTANT Problem See: Corrective Action 1 Black, cyan, magenta and - Refer to 11-20, Color Alignment yellow columns are correct Quality Test and verify this problem. but banding in any, or all of See the recommended actions. - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 237
Nozzles not printing Troubleshooting Solving Image-Quality Problems There are two ways to see this problem, it is easier to see the error from the first check. See example D. 1 In the top pattern, marked with numbers, if the diagonally stepped lines - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 238
Troubleshooting Solving Image-Quality Problems Nozzles misdirected If all the stepped lines are following example: Dried Ink Theoretical Ink Direction Misdirected Ink Direction There are two ways to see this problem (see Example E), it is easier to see the misalignment from the second check. 1 In - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 239
Menu, set to Now to run the printhead check, then reprint your image. If the problems are still present, continue with Corrective Action b through d. Example E b From the Utilities / Service tests menu, select "Recover printheads" to run the printhead recovery process, then perform a printhead check - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 240
Troubleshooting Solving Image-Quality Problems Test Pattern 4: Color Alignment Quality Test This the test image. See: Corrective Action Example F a Perform the printhead alignment check using genuine HP media then print the Image Quality Print again to see if there has been any improvement. - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 241
Pattern 5. Color Variation Pattern Test Troubleshooting Solving Image-Quality Problems This test produces four boxes: black from the figure at the top of the box. Correct Example G Incorrect Example H Problem See: Corrective Action 1 If there is no apparent color Example H a Select Color - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 242
the front panel. Set to Automatic. Set to Best. Non-HP drivers (Software RIPs) The settings available depend on the driver. The most typical settings are: n Image Quality Settings n Half Tone n Media selection See the user's guide for your application for more information about its print quality - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 243
you should review when troubleshooting a color accuracy problem: Configuration Check that you are using the correct driver setting and CRD Ensure the media loaded is genuine HP media and the correct media type selected on the front panel. Color Consistency problems n Some media may discolor or - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 244
for your printer. Use of non-HP media or HP media not certified for the your printer may significantly reduce the color and print quality of your images. For details of HP media, see page 3-4, Supported Media Types and the Media Guide for the HP DesignJet CP Printers supplied with the printer - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 245
NOTE Troubleshooting Solving Color Accuracy problems To have accurate colors, the media settings must match the type of media you have loaded in the printer. If you are using non-HP media with HP drivers, the colors in your print may not be accurate. 11-25 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 246
Troubleshooting Solving Color Accuracy problems Where to Find Additional Information Non-PostScript The means of accurately managing the colors printed by your printer vary with the software application and driver HP-media this can leave a noticeable mark. Changing Margins to Normal or - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 247
Troubleshooting Solving Color Accuracy problems There are Smears and/or Scratching on Your computer application. n Use HP recommended media. n Using the Take Up Reel can help solve this problem n Change the print mode to Best. If the above fails to solve the problem of smears and scratching, change - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 248
Troubleshooting Solving Media-Handling Problems Solving Media-Handling Problems Roll media Sheet media The Front Panel Keeps Indicating that Media Is Misaligned or Incorrectly Positioned n The roll may be loaded the wrong way. The - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 249
Troubleshooting Solving Media-Handling Problems The Automatic Cutter does not Cut Immediately after a Print has Finished n If you have the Take Up Reel accessory installed the cutter is disabled, it - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 250
Troubleshooting Solving Media-Handling Problems The Cutter is Jammed n Switch the printer off. n Open the window. n With you finger and thumb carefully pinch together the cutter assembly plates (1) and move - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 251
Troubleshooting Solving Ink System Problems Solving Ink System Problems Important An "ink system" refers to one color earlier report of an error, when you have not fixed the problem. The error code "xxxxxx" indicates the nature of the problem. You will need to press the Replace Ink System key, to - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 252
Troubleshooting Solving Ink System Problems Summary of Ink System Defect Messages Check ink system / Ignore This message follows one that has notified you of an error. You can either check - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 253
Out of ink Troubleshooting Solving Ink System Problems One or more of the four ink systems are out of ink error This message occurs when a printhead check is cancelled because of a dirty lens cover or a problem with the media. n See Printhead Checks on page 11-37. This message occurs when the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 254
Troubleshooting Solving Ink System Problems If the Replace Ink System Key does not Work 1 -42, Cleaning Electrical Contacts). 3 Try reseating the printheads. If you have trouble reseating the printheads, see If You Have Problems Reseating a Printhead on page 11-41. NOTE: After you remove or reseat - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 255
Printhead Alignment Errors Troubleshooting Solving Ink System Problems Printhead alignment error nnon ---> C4704034 The / Printhead Service / Align Now) using genuine HP media, or if this is not available, an opaque white media. If the printer now aligns correctly, the problem is probably the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 256
Troubleshooting Solving Ink System Problems 2 Load media of a suitable type for calibrating. Make sure you do not change the Media Type selection. 3 Perform the alignment procedure again (with Image Quality / Printhead Service / Align Now). 4 Unload the media you used for alignment. 5 Reload the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 257
Checks Troubleshooting Solving Ink System Problems Your printer makes a printhead check at the frequency set in the Image Quality / Printhead Service / system. If you think you know which part of the ink system is giving trouble (see 11-32, Summary of Ink System Defect Messages and the list of - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 258
Troubleshooting Solving Ink System Problems Checking Ink Systems Check ink system -> Ignore If you see components of each ink system may be all that is required. See 11-41, If You Have Problems Reseating a Printhead. You should only replace the ink systems for which errors are shown on the front - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 259
CAUTION Troubleshooting Solving Ink System Problems Do not touch, wipe, or attempt to clean the printhead , you may need to remove and reinstall all printheads to clear it. See If You Have Problems Reseating a Printhead on page 11-41. Repeat these steps for any other printheads that need replacing - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 260
Troubleshooting Solving Ink System Problems Checking the Ink Cartridges Check ink cartridges nnon the problem is serious enough to prevent printing from occurring, please call HP to help resolve the problem. Please have the messages your printer displayed available for the service representative - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 261
Troubleshooting Solving Ink System Problems If You Have Problems ones representing printheads where the printer has detected a problem. When you reseat or replace a printhead, the flashing making electrical contact and be the cause of the reseating problem, as you try to reseat other printheads. If - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 262
Troubleshooting Solving Ink System Problems Cleaning Electrical Contacts The printer prints by . Alternatively, you can use a suitable cleaning kit, for example, the HP C6247 Ink Cleaner-follow the supplied instructions. 1 Prepare a clean cotton swab by dampening it with distilled water. Rotate - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 263
CAUTION Troubleshooting Solving Ink System Problems Do not touch, wipe, or attempt to clean the printhead nozzles (on the right-hand side in the diagram above). This can damage the printhead. - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 264
Troubleshooting Clearing a Media Jam Clearing a Media Jam 1 If the front panel displays: Switch power off Check paper path C4704034 2 or: Switch power off Check printhead path - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 265
Communication Problems Troubleshooting Solving Communication Problems If there is a Problem Communicating between Your Computer and the Printer Some symptoms of a communication problem are: n Try another interface cable. For details of supported cables, see page 13-11, Interface Cables. 11-45 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 266
problem here, other sources of help are: n The documentation supplied with the driver that you are using to manage the output from your software application to the printer. For example, the on-line and printed documentation included in the following drivers supplied with your printer - HP DesignJet - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 267
If the Image is Clipped Troubleshooting Solving Problems with Image Position or Content n This for details of memory expansion modules. If a Long-Axis Print Is Clipped n Does your software support long-axis prints? n Have you specified an appropriate media size in your software? n Unless it - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 268
Troubleshooting Solving Problems in the Setup Guide. For advice specific to your software, see either the documentation supplied with the driver or any If the Print Is Inaccurate n If you notice problems with accuracy, print the Service Config print, as explained on page 8-6, Recalibrating the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 269
try the other settings: (PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 file etc.) and send the file again. n Depending on the software, drivers and RIPs you are using with your printer, there will be different solutions to solving this problem. Refer to the Vendor's User Documentation for - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 270
Troubleshooting Solving Problems with Image Position or from the Utilities / Service tests/ Image quality print menu. n The Service print. This provides information needed for printer servicing, such as the current n The Printer Usage Information print n The menu print. n The HP-GL/2 Palette. 11-50 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 271
Solving Front-Panel Problems Troubleshooting Solving Front-Panel Problems If the Replace Ink System Key Does Not the back of the printer, turn the printer off and then on again. If the problem persists, have your printer serviced. If Page Format/Rotate does not Work n The file may be too large for - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 272
Troubleshooting Solving Front-Panel Problems If a "System Error" Message Is Displayed Press Enter. , record the whole alphanumeric code. Report the code to the service technician; knowing the code number will help the technician resolve the problem. If an "Out Of Memory/Data Was Lost" Message Is - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 273
Troubleshooting Take Up Reel problems Take Up Reel problems Take Up Reel Does Not function n You may have a power problem. Check the power cable is connected and that there is power available at the socket. n Check the ON/OFF switch is in the ON position - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 274
Troubleshooting Solving Miscellaneous Problems Solving Miscellaneous Problems If the Printer does not Print n You may have a power problem problem with your application driver. Is your software configured for this printer? For general advice, see the Setup Guide see page 3-4, Supported Media Types. To - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 275
Troubleshooting Solving Miscellaneous Problems If the Printer Waits Too Long to Print a Nest n Change the Nest wait setting. See page 7-15. If the Bail (Black Metal Bar) does not - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 276
to ensure you get the most from your HP DesignJet. HP Customer Care provides comprehensive, proven support expertise and leverages new technologies to give customers unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 277
If the problem is a software error it will have a error number; record the error number and have it ready. n If possible print out the following reports. See page 2-12, Printing Other Internal Prints and fax them to the support center helping you: - Usage report - Postscript config. - Service print - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 278
Troubleshooting Getting Help 11-58 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 279
1 Front-Panel Messages 12 Message Explanations and Actions 12-2 12-1 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 280
. The calibration print was loaded incorrectly and it could not be measured. Press ↓ to continue, then reload the print for measurement. Follow front panel instructions. You are using sheet media and color calibration is on. The printer is asking you if you want to calibrate the color for the loaded - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 281
by pressing the Replace Ink System button. (If you have persistent problems, see If You Have Problems Reseating a Printhead 11-41.) You opened the left door while the Press ↓ to measure the pattern for automatic calibration. (HP DesignJet 2500CP only) An error on the hard disk has been detected. Press - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 282
of job→ Press ↓ to delete the print. Fatal disk error Continue→ (HP DesignJet 2500CP only) An error on the hard disk has been detected. Press ↓ to continue. Retry the operation by cycling the power. If the problem persists, servicing the printer is advised. Head cleaner full ssts→ Either: After - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 283
, or an alignment or nozzle check. Press ↓ to continue. You may continue printing, but you may not get your usual image print quality. To fix problems, see 11-38, Checking Ink Systems. Imaging inks YES→ installed NO→ After you have finished installing a new ink cartridge, you are asked to confirm - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 284
about ink systems on page 1131. Press ↓ to continue. Image print quality may be affected. Replacement of the ink systems affected is recommended. To fix problems with the ink system, see 11-38, Checking Ink Systems. Ink system at end of life. Retry→ The printer has detected that one or more - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 285
entry platen. Lift the lever at the right edge of the paper path on the printer when you've finished aligning the roll media as instructed. The media lever was lowered while the processor was busy. Lift the lever at the right edge of the paper path on the printer. Remove - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 286
A3-size paper or larger, in landscape orientation) and redo the procedure: • Use Image quality / Printhead service / Align now for printhead alignment. • Use Image quality / Printhead service / Printheads check / Now for a printhead check. MIO error Communication break MIO error handshake The flow - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 287
system tsss→ At power-on or after the ink systems have been serviced, the printer has detected components of different ink system types (for example to upgrade your firmware to code revision A.02.08 or higher to use the HP DesignJet CP Ink System UV. Open left door to access ink cartrg. You are - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 288
should load appropriate media and repeat the procedure again, using Image Quality / Printhead Service / Align Now. If you use sheet media that is too small, the but you may not get your usual image print quality. To fix problems with the ink system, see 11-38, Checking Ink Systems. Printhead - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 289
load appropriate media and repeat the check again, using Image Quality / Printhead Service / Printheads Check / Now. If you use sheet media that is too able to print again, but image print quality may be affected. To fix the problem, select ↑ to check the ink system; see 11-38, Checking Ink Systems - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 290
has reached the end of its normal life, and you will need to buy a new ink system to replace the old one. s There has been a problem inside the printhead that has caused it to fail, for example, the printhead has overheated. You should replace the indicated ink systems immediately. Press the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 291
. Replace printhead(s) ssts You are in the ink system replacement process, and lifted the window when instructed. The printer is waiting for you to replace the printheads indicated by flashing squares. (If you have persistent problems, see If You Have Problems Reseating a Printhead 11-41.) 12-13 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 292
without making any changes. (If you have persistent problems, see If You Have Problems Reseating a Printhead 11-41.) Replace sss* Close right instructions for lens cover replacement on page 10-3, Lens Maintenance. Spare lens covers are inside the right door. Resource area full (HP DesignJet - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 293
, turn off the printer, and then turn it on again. If you still see the system error message, record the system error number and call HP to have the printer serviced. 12-15 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 294
the printer, and then turn it on again. If you still see the system error message, record the system error number and call HP to have the printer serviced. An internal error has occurred and a system error number is displayed. Press Enter; this may clear the error and allow you to continue - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 295
Message trim edge→ continue→ UV inks YES→ installed NO→ Verify ink system ssts→ Wind the Take Up Reel Cut→ Front-Panel Messages Message Explanations and Actions Explanation and Action The Take Up Reel is turned on and you are about to load the media onto it, you now have the option of trimming the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 296
check. STATUS Calibrating color STATUS Calibrating printhds STATUS Cancelling (HP DesignJet 2500CP only) The printer is performing a color calibration print quality. Do not open any door or window on the printer when not instructed and it is busy. The printer is verifying that the ink system was - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 297
covers are inside the right door. See the instructions for lens cover replacement on page 10-3, Lens HP service engineer to arrange a service. If you choose to ignore the message, you may continue to use the printer as normal, but may encounter a number of operational or print-quality problems - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 298
after an ink system replacement process (only for UV Pigmented inks), or you have initiated the printhead recovery procedure under Utilities / Service Tests/ Recover Printheads. Wait for the printhead recovery procedure to complete. STATUS Refilling XmXX s The printer is filling the printheads - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 299
Message STATUS Waiting nest Front-Panel Messages Message Explanations and Actions Explanation and Action Nesting is turned on. The printer is waiting for another print to nest. Send the printer another file for printing. 12-21 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 300
Front-Panel Messages Message Explanations and Actions 12-22 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 301
Reference 13 Printer Specifications 13-2 Interface Specifications 13-10 Interface Cables 13-11 Regulatory Notices 13-12 Declaration of Conformity 13-16 Ordering Accessories 13-18 13-1 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 302
99 in) For use with: HP DesignJet CP Ink System UV: See also Supplies HP Coated Paper HP Heavy coated paper Source catalog and HP Heavyweight Coated Paper 3M Opaque Imaging Media (in Europe and USA) HP High-Gloss Photo Paper 3M Lustre Overlaminate HP Media Guide HP Semi-Gloss Photo Paper 3M - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 303
ºC length (73ºF), 50-60% relative humidity. ±0.7% of the specified page length ±0.2% of the specified page length Programming languages supported HP-RTL (with color extensions) HP-GL/2 PJL, PML Physical Specifications Weight Length Packed Unit 115 kg (253 lbs) 1770 mm (69.7 in) Printer - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 304
Overlaminate 8520CP, by 3M™ TIJ Graphics Certified Fabricators on HP DesignJet CP printers and according to manufacturers recommendations, are warranted for and 5 years indoors. Refer to section 5 of the Reference Manual contained in the 3M™ Thermal InkJet Graphics Certified Fabricator Starter Kit - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 305
. Majority can be recycled, not bleached with chlorine and printed with inks that do not contain heavy metals. For specification of this User Guide see the back cover. Not used. Recyclablility Modular construction, connecting elements snap-type can be re-used, screws easy to find and disassembly - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 306
Humidity: 95% humidity 20% to 80% Noncondensing -40°C to 70°C (-40° F to 158° F) Printhead and Printhead Cleaners stored in the HP DesignJet CP Ink System Storage Container: Temperature: +15°C to +35°C (+59° F to +95° F) @ 20% - 80% Relative Humidity Acoustic Specifications Operating sound - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 307
Reference Printer Specifications Printer EMC (ElectroMagnetic Compatibility) Specifications Canada European Union Canadian Department of Communications, Radio Interference Regulations Class B1 compliant. 89/336/EEC EMC Directive compliant. Meets EN 55022 Class B1 emission limits, prEN 55024-2 ESD - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 308
Reference Printer Specifications Printer Safety Specifications Information Technology Equipment (ITE), Movable, Class I, Plugable Type A, Installation Category II, Pollution Degree 2. For indoor controlled office environments use. Canada Canadian Standards Association "Certified" ITE, CSA C22.2 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 309
Reference Printer Specifications Printing Area (= Media Size Minus Margins) Media Size (and Orientation of Media) Printing Area (Width x Height) by Orientation of Drawing inches millimeters landscape portrait landscape portrait ANSI media A (portrait) A (landscape) B (portrait) B ( - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 310
supplied with this printer. For specifications of the Optional HP JetDirect Print Server (Network Interface), see the JetDirect Print The connector on the printer is 36-pin Pin female. 1 Most existing parallel cables support Bi- 2 ... 9 Tronics communication, but for use with this printer, the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 311
Cables for Unix Systems Interface type (Computer) Parallel (IEEE compatible/Centronics) Interface (All) HP part number Cable length 92215S 1.5 m (4.9 ft.) HP part number Cable length C2951A 3.0 m (9.8 ft.) HP part number Cable length C2951A 3.0 m (9.8 ft.) Connector type at computer end of - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 312
47 cfr 15.105) has specified that the following notices be brought to the attention of users of this product. Product identification numbers: HP DesignJet 2000CP HP DesignJet 2500CP Take Up Reel C4703A C4704A C6246A This device complies with part 15 of the FCC rules. Operation is subject to the - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 313
by the FCC: "How to Identify and Resolve Radio-TV Interference Problems". This booklet is available from the US Government Printing Office, Washington, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 314
Reference Regulatory Notices Normes de sécurité (Canada) Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le réglement sur le brouillage radioélectrique édicté par le Ministére des - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 315
HP DesignJet 2500CP and 2000CP printers, models C4703A and C4704A, are approved under Approval Number NS/G/1234/5/100003 for indirect connection to public telecommunication systems within the United Kingdom. Address Hewlett-Packard Company Manager of Corporate Product regulations 3000 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 316
Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: declares that the product Product Name: Model Number (s): Product Accessory: Hewlett-Packard Española S.A. Barcelona Division Avenida Graells, 501 08190 Sant Cugat del Valles Barcelona, Spain HP DesignJet Sales and Service Office or - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 317
to ISO/IEC Guide 22 and EN Cugat del Valles Barcelona, Spain HP Take Up Reel HP C4723-60020, HP C6246A conforms to the following Product system with a Hewlett Packard DesignJet series printer Sant Cugat del Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 318
Support Servicesa Chinese English French German Japanese Italian Korean Portuguese Spanish Taiwanese English French German Italian Spanish Multilingual The HP-GL/2 and HP RTL Reference Guide English The Product Comparison Guide for HP-GL/2 and HP RTL Peripherals PJL Technical Reference Manual - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 319
were shipped with this printer: HP DesignJet PostScript Driver for Power Macintosh and Macintosha HP DesignJet PostScript Driver for Microsoft Windowsa HP-GL/2 Windows Driver HP DesignJet HPGL/2/RTL autocad drivers. Media Supplies See the Media Guide for the HP DesignJet CP Printersa (The latest - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 320
Ordering Accessories HP-GL/2 and HP RTL Programming Information The HP-GL/2 and HP RTL Reference Guide provides complete explanations and examples of the HP-GL/2 and HP RTL graphic and interfacing instructions. If you are writing an HP-GL/2 or RTL driver for your printer, you will find this guide an - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 321
HP DesignJet Online is a free, web-based "user club" exclusive to HP DesignJet users. Having registered, the user has unrestricted access to a range of useful services HP includes: s feedback on HP DesignJet features; s automatic contact with HP Customer Care from the troubleshooting tool, for HP to - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 322
Reference www.designjet-online.hp.com 13-22 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 323
is specified. device An external item connected to the computer: printer, plotter, tape drive, etc. Your HP DesignJet is a device. dpi Dots per inch, a measure of print resolution. driver The software that controls the communication between a computer and a device. front panel The control panel on - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 324
-GL/2 One of Hewlett-Packard's standard graphics languages for plotters and printers. Produces vector data. Newer than HP-GL. media weight The media weight is designed to give the media path a loop shape just before it is wound onto the Take Up Core. I/O - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 325
Glossary PostScript A standard page-markup language, commonly used by graphics and desktop publishing software applications. queueing Placing each print received by the device into memory for processing with other prints. can be installed in the back of the printer to provide upgrades. semi-gloss - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 326
Glossary G-4 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 327
8-5 configuration 11-26 color accuracy cutter problems 11-29 adjusting page size 5-4 troubleshooting 11-21 cutting a page non-PostScript calling HP 11-56 cancelling a page 7-2 changeable opaque vinyl, margins 5-14 changing ink systems 4-29 color variation (EMC) 13-12 problems with 11 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 328
1-4, 4-2, 4-4 inacurate prints 11-48 12 PostScript demo print 2-12 service print 2-13 usage report 2-12 where to find 2-13 L heavyweight 9-2 loading media problems 11-55 HP Coated Paper 3-8 ink level long-axis print 11-47 HP DesignJet CP ink monitoring 4-9 M support media types for - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 329
menu system 2-16 colors available for 6-6 coated paper 3-8 nest problems 11-55 internal 6-3 combinations with print quality nesting 7-11 selecting 6-4 3-10 and automatic rotation 7-12 viewing current settings 6-4 for HP DesignJet CP ink 3-4 and margins 7-16 partial print 11-46 heavy - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 330
ink system service print 2-13 print clipped 11-47 11-34 sheet media problems 11-28 print margins using opaque vinyl 5- problems, miscellaneous 11-54 skew tolerance 11-28 14 programming information adjusting 3-43 print mode keys 2-4 HP RTL 13-20 sleep mode 2-6 print problems HP-GL/2 13 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 331
10-7 troubleshooting color accuracy 11-21 color alignment 11-20 unexpected color 11-6 unused media 3-12 upgrading memory 8-11 usage report print 2-12 UV pigmented ink 1-4, 4-4 HP DesignJet CP Ink System Loading 3-19 color misalignment 11-15 UV 4-2 Media Weight 3-24 Panel 3-23 problems 11-53 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 332
Index I-6 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 333
the address in Spain, fill out the other sheet. Organization: Address: Phone: Alternatively, you can fax this form to: USA (1) 619 655 6640, Attn: HP DesignJet Marketing Dept. or Spain (34) 93 582 2848, Attn: Learning Products Dept. Please circle the appropriate score Overall ease of use Use of - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 334
or tape the ends together BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 24343 SAN DIEGO, CA POSTAGE WILL BE PAID BY ADDRESSEE HP DesignJet Marketing Center Hewlett-Packard Company Building #7 16399 West Bernado Drive San Diego, CA 92127 U.S.A. -34 NO POSTAGE NECESSARY IF MAILED IN THE UNITED - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 335
in the USA, fill out the other sheet. Organization: Address: Phone: Alternatively, you can fax this form to: USA (1) 619 655 6640, Attn: HP DesignJet Marketing Dept. or Spain (34) 93 582 1400, Attn: Learning Products Dept. Please circle the appropriate score Overall ease of use Use of language - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 336
Any comments? Fold here and then staple or tape the ends together Hewlett-Packard Company Barcelona Division Attn: Learning Products Dept. Avda. Graells, 501 08190 Sant Cugat del Vallès Spain -36 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 337
or 3M Matte Overlaminate 8520CP, by 3M TIJ Graphics Certified Fabricators on HP DesignJet CP printers and according to manufacturers recommendations, are warranted for 12 months outdoors World Wide Warranty bulletin for details on supported products, graphic constructions and warranty coverage. - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 338
3M™ MCS™ Warranty for Graphics Produced on HP DesignJet CP Printers -2 - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 339
HP's limited warranty applies only to a failure to execute programming instructions. HP HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service - HP DesignJet 3000 | HP DesignJet 2500/2000CP Printer - User's Guide - Page 340
Manual Part Number:C4704-90241 English Printed in Europe This manual has been printed on chlorine-free paper
58%
14%
8%
20%
1584
4998
325
425
488
2000
18
C4704A/C4703A
HP DesignJet 2500/2000CP Printer
User’s Guide