HP DesignJet T200 User Guide

HP DesignJet T200 Manual

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  • HP DesignJet T200 | User Guide - Page 1
    HP DesignJet T200/T600 Printer series User Guide
  • HP DesignJet T200 | User Guide - Page 2
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP DesignJet T200 | User Guide - Page 3
    of contents 1 Introduction ...1 Safety precautions ...1 Using this guide ...2 Printer models ...3 Main features ...4 Main components ...4 Turn of the Embedded Web Server ...20 Access the HP Utility (Windows only) ...21 Change the language of the HP Utility ...21 Change the sleep mode setting ...21
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    ...31 Form feed and form feed and cut ...32 6 Printing ...33 Mobile Printing ...33 Print using Wi-Fi Direct ...34 Easy printing with HP Click ...36 Printing from an application using a printer driver ...37 7 Practical printing examples ...43 Print a draft for revision with the correct scale ...43
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    65 Firmware update ...65 Software update ...65 Printer maintenance kits ...65 HP Support Assistant ...66 10 Accessories ...67 How to order supplies and accessories ...67 Introduction to the accessories ...68 11 Troubleshooting paper issues ...69 Paper cannot be loaded successfully ...69 Paper type
  • HP DesignJet T200 | User Guide - Page 6
    at the bottom) ...86 Image is clipped ...86 Some objects are missing from the printed image ...87 If you still have a problem ...87 13 Troubleshooting ink cartridge and printhead issues ...88 Cannot insert an ink cartridge ...88 Ink cartridge status messages ...88 Cannot insert the printhead ...88
  • HP DesignJet T200 | User Guide - Page 7
    error messages ...98 Text messages and numerical error codes ...98 17 HP Customer Care ...100 Introduction ...100 HP Professional Services ...100 Customer Self Repair ...101 Contact HP Support ...101 18 Printer specifications ...103 Functional specifications ...103 Mobile Printing specifications
  • HP DesignJet T200 | User Guide - Page 8
    viii ENWW
  • HP DesignJet T200 | User Guide - Page 9
    Contact your local HP Service Representative for service, see HP Support Center on page 100. ● Use only the electrical cord supplied by HP with the printer rubber bearings are located fully within the support's surface. ● Follow the assembly instructions that came with the printer, and keep them
  • HP DesignJet T200 | User Guide - Page 10
    electrical storm (thunder and lightning) ● During a power failure Using this guide This guide can be downloaded from the HP Support Center. See http://www.hp.com/go/DesignJetT200/manuals or http://www.hp.com/go/DesignJetT600/manuals. Introduction This is a brief introduction to the printer and its
  • HP DesignJet T200 | User Guide - Page 11
    HP DesignJet T230 24-in Printer HP DesignJet T250 24-in Printer HP DesignJet T630 24-in Printer HP DesignJet T650 24-in Printer HP DesignJet T630 36-in Printer HP DesignJet T650 36-in Printer Short name T210 T230 T250 T630-24 T650-24 T630-36 T650-36 NOTE: The images appearing in this User Guide
  • HP DesignJet T200 | User Guide - Page 12
    ● Supplies information, troubleshooting, and firmware updates available from the HP Utility, see Access the HP Utility (Windows only) on page 21 ● Access to the online HP Support Center, see HP Support Center on page 100 ● HP Support Assistant supports the printer, see HP Support Assistant on page
  • HP DesignJet T200 | User Guide - Page 13
    1. Multi-sheet tray 2. Front panel 3. Main door 4. Ink cartridges 5. Carriage 6. Stand Rear view (T600 Printer series) Overview of the back of the printer's main hardware components. ENWW Main components 5
  • HP DesignJet T200 | User Guide - Page 14
    1. Paper roll 2. Communication ports 3. Fast Ethernet port, to connect to a network 4. Speed USB device port, to connect a computer 5. Power button 6. Power socket 7. Multi-sheet tray Rear view (T200 Printer Series) Overview of the back of the printer's main hardware components. NOTE: The multi-
  • HP DesignJet T200 | User Guide - Page 15
    1. Blue stop 2. Spindle 3. Paper roll 4. Fast Ethernet port, to connect to a network 5. Speed USB device port, to connect a computer 6. Power button 7. Power socket Turn the printer on and off The power key is located at the back of the printer. The power key can also be used to put the printer into
  • HP DesignJet T200 | User Guide - Page 16
    To turn it back on, plug in the power cord. When the printer is powered back on, it takes about three minutes to initialize and check and prepare the printhead. NOTE: When the printer has not been used for a certain period of time (the default time is determined by Energy Star), it saves power by
  • HP DesignJet T200 | User Guide - Page 17
    with your printer to raster, review, print locally/remotely, and access support if required. The following software is available for your printer at: http://123.hp.com or http://www.hp.com/go/ DesignJetT200/software or http://www.hp.com/go/DesignJetT600/software: ● Driver for Windows and Mac ENWW
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    ● The HP DesignJet driver that offers a preview, which enables you to see a basic preview Access the Embedded Web Server on page 20. ● The HP Utility (Windows only) that allows you to manage the printer from a remote computer: See Access the HP Utility (Windows only) on page 21. NOTE: New versions
  • HP DesignJet T200 | User Guide - Page 19
    Internet. 2. Enable Web Services during initial setup of the printer, or later by touching on the home screen and following the instructions on the front panel. access for remote printing. For the latest information, support, and terms of use of the HP Smart see http://www.hpsmart.com. You can also
  • HP DesignJet T200 | User Guide - Page 20
    ● Wireless test report ● Job log ● Error log 12 Chapter 1 Introduction ENWW
  • HP DesignJet T200 | User Guide - Page 21
    male USB type B Automatic setup Go to http://123.hp.com to download the HP software and driver For advanced setup or additional software: Go to the support page for your printer series: http://www.hp.com/go/DesignJetT200/software or http://www.hp.com/go/DesignJetT600/ software NOTE: If you connect
  • HP DesignJet T200 | User Guide - Page 22
    App uses Bluetooth for printer setup only. Printing using Bluetooth is not supported. 2. Open the HP Smart App. 3. Windows: On the home screen, tap Set Up a New Printer and follow the onscreen instructions to add a printer to your network. or Android: On the home screen, tap the + icon and then
  • HP DesignJet T200 | User Guide - Page 23
    IP tab, enter your IP address, and select the protocol HP JetdirectSocket. Tap Continue. ● If you want to use AirPrint: Services. ● You cannot use automatic firmware updates. NOTE: The use of non-certified USB cables can lead to connectivity problems troubleshooting. ENWW 2. Set up your device 15
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    TIP: The best way to share the printer over a network is to connect the printer not to any computer, but to the network. See Connecting the printer on page 13. 16 Chapter 2 Connecting the printer ENWW
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    Turn alerts on and off Printer alerts warn you when there is a printer problem that you can correct by taking action, or when one of your printing the Tools menu of the Embedded Web Server. ● Right-click the HP DesignJet Utility's system icon, and click Alert Settings. In the Alert Settings window
  • HP DesignJet T200 | User Guide - Page 26
    a specific time interval. ● You can turn off alerts completely by unchecking the Show monitor status in menu bar box in the Notifications tab of the HP Printer Monitor preferences. If you leave that box checked but uncheck the Notify me when alert appears box (as below), the alerts will be available
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    Control access to the Embedded Web Server You can prevent users from modifying important device settings by setting a password in the Embedded Web Server. Users without the password can see only the Information tabs. Once set, the password is required to view or change any parameters in the other
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    Embedded Web Server indirectly through the HP Utility, if you connect to your and forgot it, go to Troubleshooting general printer issues on page latest version) If you have followed these instructions but failed to get through to the supported, it will appear in English. You can change it to any
  • HP DesignJet T200 | User Guide - Page 29
    HP Utility from your desktop shortcut or from Start > All Programs > HP > HP DesignJet Utility > HP DesignJet Utility. This launches the HP DesignJet Utility, showing the HP DesignJet uses of the front panel can be found throughout this guide. Change the auto-off setting The printer can be set
  • HP DesignJet T200 | User Guide - Page 30
    HP Utility. ● From the front panel: Swipe down the dashboard, tap setup. then scroll down the menu and touch Network The following options are available: ● Print the start Guide to print the instructions to select the IP address -automatic or manual (Static) ● Print Wireless test report print
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    , the printer also supports open secure sockets layer services. Create a firewall rule Set up a new rule from the Embedded Web Server. 1. Open the Embedded Web Server. 2. Tap the Settings tab, then Firewall►Firewall Rules. 3. Select Enable Firewall. 4. Tap , and then follow the onscreen instructions
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    of user-defined address templates Maximum number of services you can add to a user-defined service template NOTE: The predefined All Services template is not subject to this limitation and includes all services supported by the print server. Maximum number of services you can add to the policy NOTE
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    Administrator password: You can control access to the printer by specifying an administrator account to control access to the Embedded Web Server. You can customize your printer by enabling or disabling the features available. After a feature has been disabled, it is not available from the EWS or
  • HP DesignJet T200 | User Guide - Page 34
    Rolls of different widths can be loaded onto the printer. 1. Remove the spindle from the printer. WARNING! Do not insert your fingers into the spindle supports during the removal process. 2. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to mount
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    3. If the roll is long, rest the spindle horizontally on a table and load the roll on the table. 4. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not, remove the roll, turn it 180 degrees and slide it back on to the spindle. There are labels on the
  • HP DesignJet T200 | User Guide - Page 36
    measures the width. If the roll is not correctly aligned, follow the instructions on the front-panel display. NOTE: If you have an unexpected issue at attached to the core, the front panel asks you to unload the roll manually. After unloading, the multi-sheet tray is the default active paper source
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    front panel to feed the paper into the printer. Guide the sheet into the printer; this is especially important reload it. NOTE: If you have an unexpected problem at any stage of the paper loading process, see tap , then then Unload. Either catch the sheet manually or allow it to fall into the bin.
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    2. Adjust the input tray extensions depending on the length of the paper: the first extension for A4 and the second extension for A3 paper. 3. Load sheets of paper into the tray with the printed side facing outwards. Ensure that the sheets are all of the same size. 4. Adjust the tray to fit the
  • HP DesignJet T200 | User Guide - Page 39
    ● Paper type you have selected ● Roll or sheet status ● Width of the paper If no roll and no single-sheet paper is loaded, the message Out of paper is displayed. Maintain paper Always protect your paper and sheets to print at the highest quality. ● Store rolls covered by another piece of paper or
  • HP DesignJet T200 | User Guide - Page 40
    the paper when the automatic cutter has been disabled. NOTE: The printhead is serviced after each print, and the paper cannot be cut until the process completes, that there are no pieces of paper in the cutter guide. NOTE: Photo and coated paper requires careful handling, see Print is scuffed
  • HP DesignJet T200 | User Guide - Page 41
    just a few simple steps. ● Apple iOS printing is enabled through AirPrint, which comes pre-installed in iOS devices. ● For Android printing, install the HP Print Service Plugin from Google Play (if you do not have it already pre- installed in your mobile device). For more information, see http://www
  • HP DesignJet T200 | User Guide - Page 42
    and printer are connected to Internet. NOTE: Remote Printing feature requires to have an HPSmart.com account. If you don´t have an account, HP Smart will guide you to create one. If Remote Printing feature is configured in your printer, the owner of the printer can manage the remote printing access
  • HP DesignJet T200 | User Guide - Page 43
    the Wi-Fi Direct connection method, and choose between automatic and manual. 1. From the printer front panel, tap or swipe down the supports Wi-Fi Direct Make sure you have installed the latest version of HP Print Service Plugin on your mobile device. NOTE: If your mobile device does not support
  • HP DesignJet T200 | User Guide - Page 44
    T200 Printer or DIRECT-**-HP DesignJet T600 Printer (where ** are the unique characters to identify your printer), and then follow the onscreen instructions on the printer and your mobile device. 5. Print your document. Print from a wireless-capable mobile device that does not support Wi-Fi Direct
  • HP DesignJet T200 | User Guide - Page 45
    range of graphics and technical applications, including posters, roll-up banners, info-graphic presentations, maps, and CAD documents. See http://www.hp.com/go/clickDesignJet. Printing from an application using a printer driver This is the traditional way of printing from an application. The correct
  • HP DesignJet T200 | User Guide - Page 46
    ● In the Windows driver dialog: Select the paper size from the Document Size list. ● In the Mac OS X Print dialog: Select your printer from the Printer list, then select your paper size from the Paper Size list. NOTE: If your application offers no Page Setup dialog, use the Print dialog. NOTE: If
  • HP DesignJet T200 | User Guide - Page 47
    ● The paper size is local to the computer and is seen in all the printer queues created on the computer that support paper that size. ● If a printer queue is shared, this paper size appears in all the client's computers. ● If a printer queue is shared from another computer,
  • HP DesignJet T200 | User Guide - Page 48
    ● If your software does not support large formats ● If your file is too large for the printer's find in the right bottom corner of the driver dialog. Click Print, then wait a few seconds for the HP Print Preview application to be launched. Check that the job preview is as you wanted, and if it is,
  • HP DesignJet T200 | User Guide - Page 49
    ● In the Windows driver dialog: Go to Print quality, set the quality level to Fast and check the Economode box. ● In the Mac OS X Print dialog: Go to the Paper/Quality panel and move the print-quality slider to the extreme left (Speed). High-quality printing For unrivaled image quality. ● In the
  • HP DesignJet T200 | User Guide - Page 50
    . Printer color management is completed using a set of stored color tables. ICC profiles are not used. This method can produce very good results with supported HP paper types. Printing in grayscale or black-and-white There are a number of ways to convert all the colors in your image to shades of
  • HP DesignJet T200 | User Guide - Page 51
    Properties button. 4. Choose whatever Document Size and Print Quality you want to use. If you want to define a new custom paper size, follow the instructions in Custom paper sizes on page 38. 5. Select Rotation, then Autorotate. 6. Click OK, and check that the print preview in the Print dialog box
  • HP DesignJet T200 | User Guide - Page 52
    Using a raster driver You can print a multipage job from Adobe Acrobat. 1. Open a multipage job in Adobe Acrobat Reader or Adobe Acrobat Pro (HP recommends always using the latest version). 2. Click File > Print. 3. Select the printer and driver. 4. Check the Choose paper source by PDF page size box
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    2. Select the printer and driver from the Printer drop-down menu in the Print dialog box. Driver settings can be adjusted by clicking the Properties button. 3. Adjust the color settings in the driver properties window. Click the Properties button in the Print dialog and set the Color option in the
  • HP DesignJet T200 | User Guide - Page 54
    Using Adobe Acrobat Pro This is a professional application that allows full color management. See briefly described, the options to select a working color space, convert images to a desired color space, and print. 1. PDF files may not contain a color profile. In the absence of a color profile,
  • HP DesignJet T200 | User Guide - Page 55
    4. Select the elements you want to convert by specifying matching criteria (object type and/or color type) and then the conversion attributes. If you want to change the embedded color profile, you can select Any Object and Any Colorspace in the Matching Criteria section. In the Conversion Attributes
  • HP DesignJet T200 | User Guide - Page 56
    Print a project using Autodesk AutoCAD Set up a plot to print from a model or a layout. 1. The AutoCAD window can show a model or layout. Normally a layout is printed rather than the model. 2. Click the Plot icon at the top of the window. 3. The Plot window opens. 48 Chapter 7 Practical printing
  • HP DesignJet T200 | User Guide - Page 57
    4. You can see further options by clicking the circular button in the lower right corner of the window. NOTE: The Quality option here does not refer to the final print quality but to the quality of AutoCAD viewport objects that are sent for printing. 5. Select your printer and click the Properties
  • HP DesignJet T200 | User Guide - Page 58
    Print a presentation Setup AutoCAD or Photoshop presentations. Using Autodesk AutoCAD Print a presentation with Autodesk AutoCAD. 1. Open the AutoCAD file and select a layout. 2. Click the Plot icon at the top of the window. 3. Ensure that the correct printer is selected, then click the Properties
  • HP DesignJet T200 | User Guide - Page 59
    select the Document size option. 3. Choose from the available paper sizes. If you don't find your desired paper size, create it by following the instructions in Custom paper sizes on page 38. 4. Select Show preview before printing. You may also wish to change the default paper source, paper type
  • HP DesignJet T200 | User Guide - Page 60
    Print and scale from Microsoft Office With the scale options you can scale documents to print at a particular size. Using Microsoft PowerPoint Scale a job to fit your page size and clip content by margins. 1. Click File > Print, and select the name of your printer. 2. Click the Scale option to
  • HP DesignJet T200 | User Guide - Page 61
    3. In the Settings section, you can choose the pages to print, the orientation, and the paper size. 4. Click Page Setup to choose the Paper Size you want. 5. Select Options to go to the printer driver. The default options are probably suitable: Paper source: Automatic and Paper Type: Use Printer
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    coverage, the frequency of printing, the printing modes used, any printing errors that may have occurred, and the product model. This information helps HP to design future products to meet our customers' printing needs. The data collected by the memory chip does not include information that could be
  • HP DesignJet T200 | User Guide - Page 63
    Utility (Windows only): ● In the EWS go to Home►Estimated Cartridges Levels or Tools►Supply Status; In the HP DesignJet Utility, go to the Supplies tab to see each cartridge's status. For an explanation of the ink cartridge status messages, see Ink cartridge status messages
  • HP DesignJet T200 | User Guide - Page 64
    5. Remove the ink cartridge. 6. Insert the new ink cartridge. Make sure that you insert the ink cartridge into the slot that has the same colored letter as the cartridge you are installing. 7. Close the window. About the printhead The printhead, which is supplied installed in the printer, is
  • HP DesignJet T200 | User Guide - Page 65
    Server and HP Utility. For optimal performance, use original HP ink cartridges. HP DesignJet printing systems, including original HP inks systems. To resume printing, remove the continuous ink system and install genuine HP (or compatible) cartridges. NOTE: This printer is designed for ink cartridges
  • HP DesignJet T200 | User Guide - Page 66
    various ways you can check the current printer status. ● If you start the HP Utility (Windows only) and select your printer, you see a page of information There are two test patterns designed to highlight printhead reliability problems. To print the Print Quality Diagnostic Report Check the
  • HP DesignJet T200 | User Guide - Page 67
    the streaked, faded, or missing color block in Test Pattern 2. 5. If the problem remains, replace the printhead (see Replace the printhead on page 61). If the printhead is still in warranty, contact HP Support (see Contact HP Support on page 101). Clean the printhead If your print is streaked or has
  • HP DesignJet T200 | User Guide - Page 68
    roll loaded. 2. In the Support tab of the HP Utility, click Printhead Cleaning, and follow the instructions on the screen. Align the align the printhead after a paper jam or if you are experiencing print-quality problems. IMPORTANT: Load A4 and letter in portrait. Do not load them in landscape
  • HP DesignJet T200 | User Guide - Page 69
    Replace the printhead When the printhead is out of ink or has an issue that cannot be fixed, you must replace it. After replacement, the printer will automatically perform a printhead alignment on the loaded paper. TIP: If you would like to perform the printhead alignment on a different paper (
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    8. Open the printhead latch. 9. Remove the printhead, keeping it vertical to avoid getting ink on the connections. 10. Insert the new printhead. 62 Chapter 9 Maintaining the printer ENWW
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    11. When finished, close the latch and tap Next. 12. Insert the ink cartridges. Make sure that you insert each ink cartridge into the slot that has the same colored label as the cartridge you are installing. IMPORTANT: If the printhead is new, install new ink cartridges. New ink cartridges are
  • HP DesignJet T200 | User Guide - Page 72
    holding the cloth correctly. NOTE: Do not move the carriage away from the service station. 5. Close the main door. 6. Turn the printer on. Recalibrate the need to recalibrate the rate at which the paper advances. See Troubleshooting print-quality issues on page 79 to determine whether paper advance
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    Updates►Check Now. ● Using the HP DesignJet Utility under Windows, select your printer, the Support tab, then Firmware Update. The panel and by the HP Utility and you should contact HP Support (see ) and request the maintenance kit. The kits are installed by service engineers only. ENWW Move
  • HP DesignJet T200 | User Guide - Page 74
    maintain your computer and printer. It helps you avoid or resolve issues. The HP Support Assistant guides you to expert support when required and helps you maintain peak performance and resolve problems through automatic updates, built-in diagnostics, self-help, and a variety of assistance options
  • HP DesignJet T200 | User Guide - Page 75
    Ink Cartridge 3ED29A Table 10-2 Printhead Printhead HP 713 DesignJet Printhead Replacement Kit Part number 3ED58A Order paper HP printers can use a wide range of paper. To check the lastest information related to papers supported by your printer, go to: http://www.hplfmedia.com. ENWW How
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    HP DesignJet T200/T600 Roll Cover HP DesignJet T200/T600 Automatic Sheet Feeder HP DesignJet T200/T600 24-in Printer Stand HP DesignJet 24-in Spindle HP DesignJet to send to print multiple sheet sizes (A4/A & A3/B) without manually switching the media source (sheet to roll). Roll cover The roll cover
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    Troubleshooting paper issues Step by step instructions correct any problems. ● Check that the roll is at least 280 mm (11 in) wide: narrower rolls are not supported. ● Check or less, load it from the multi-sheet tray. ● Guide the sheet, especially thick papers, when the printer initially feeds the
  • HP DesignJet T200 | User Guide - Page 78
    hand-cut sheets, which may be of irregular shapes. Use only purchased sheets. In case of any problem, follow the instructions given on the front-panel display. If you would like to start the load process again, cancel as shown, it may fail to load. 70 Chapter 11 Troubleshooting paper issues ENWW
  • HP DesignJet T200 | User Guide - Page 79
    . Paper load failed. Paper width is smaller than Cut sheets smaller than ISO A3 must be loaded using the multi-sheet tray. the minimum size supported by the selected paper source. Sheet too big During the load process the printer has detected that the sheet of paper is either too wide
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    To increase gamut on photo paper, select paper type HP Universal Gloss Photo Paper or HP Universal Satin Photo Paper, depending on the finish. Bond ● Coated Paper ● Heavyweight Coated Paper For other print-quality problems, see Troubleshooting print-quality issues on page 79. Printer printed on the
  • HP DesignJet T200 | User Guide - Page 81
    the loaded paper may be considered unsuitable. ● The paper type is not as specified for the job. ● The paper source (roll, multi-sheet tray, or manual feed) is not as specified for the job. ● The paper size is smaller than specified for the job. If you do not specify these things
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    on substrate type, roll condition, environmental conditions, image content, print mode etc. a jam may be prevented by opening the main door halfway. 74 Chapter 11 Troubleshooting paper issues ENWW
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    Multi-sheet tray has jammed Paper can jam in the multi-sheet tray for a variety of reasons and there are steps to follow to correct an issue. Proceed as follows: 1. Remove as much paper as you can from the multi-sheet tray. 2. Push down the multi-sheet tray extensions, which will make the tray
  • HP DesignJet T200 | User Guide - Page 84
    3. Unlock the tray, using the rotary switch behind it. 4. Pull out the tray. 5. Remove all paper from the tray. 6. Put the tray in again. 76 Chapter 11 Troubleshooting paper issues ENWW
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    is open. ● Ensure the bin is not full. ● Paper often tends to curl near the end of a roll, which can cause output problems. Load a new roll, or remove prints manually as they are completed. Sheet stays in the printer when the print has been completed The printer holds the paper to allow
  • HP DesignJet T200 | User Guide - Page 86
    pieces of paper in the cutter groove. Roll is loose on the spindle The roll may need to be replaced or reloaded. 78 Chapter 11 Troubleshooting paper issues ENWW
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    12 Troubleshooting print-quality issues Step by step instructions are provided for you to identify and resolve the paper advance on page 64. If the problem persists despite all the above actions, contact your customer service representative for further support. ENWW General printing advice 79
  • HP DesignJet T200 | User Guide - Page 88
    64. If the problem persists despite all the above actions, contact your customer service representative for further support. Lines appear colors This problem can have various visible symptoms. ● Colored lines are printed double, in different colors. 80 Chapter 12 Troubleshooting print-quality
  • HP DesignJet T200 | User Guide - Page 89
    ● The borders of colored blocks are wrongly colored. To correct this kind of problem, print the Print Quality Diagnostic Report, and align the printhead if recommended in the report. See To print the Print Quality Diagnostic Report on page
  • HP DesignJet T200 | User Guide - Page 90
    your purposes, you can try to improve line length accuracy. Try the following: 1. Print on HP Matte Film, for which your printer's line length accuracy is specified. See Functional specifications on page on the correct side of the paper. 82 Chapter 12 Troubleshooting print-quality issues ENWW
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    64. If the problem persists despite all the above actions, contact your customer service representative for further support. Paper is not flat paper on page 30. 2. Try changing to a thicker paper type, such as HP Heavyweight Coated Paper. 3. Select a lower print quality (such as Fast); the printer
  • HP DesignJet T200 | User Guide - Page 92
    performance. 4. Try changing to a thicker paper type, such as HP Heavyweight Coated Paper. 5. Select a paper type that is slightly separately. Black ink comes off when you touch the print This problem may be caused by printing with matte black ink on glossy Troubleshooting print-quality issues ENWW
  • HP DesignJet T200 | User Guide - Page 93
    Try using thicker paper, choosing from the recommended paper types such as HP Heavyweight Coated Paper. See Order paper on page 67. 2. Try paper fibers, dust or loose coating material. To avoid this problem: 1. Try cleaning the paper manually with a brush before printing, to remove any loose fibers
  • HP DesignJet T200 | User Guide - Page 94
    have ended the data transmission and will have to print the page again. ● There may be a communications problem between your computer and the printer. Check your USB or network cable, or your Wi-Fi connection. so it fits between the margins. 86 Chapter 12 Troubleshooting print-quality issues ENWW
  • HP DesignJet T200 | User Guide - Page 95
    These options are suggested for troubleshooting purposes and may adversely HP driver, consult the driver vendor about the problem. You could also try using the correct HP driver, if feasible. The latest HP drivers can be downloaded from http://www.hp.com/go/DesignJetT200/software or http://www.hp
  • HP DesignJet T200 | User Guide - Page 96
    Troubleshooting ink cartridge and printhead issues Step by step instructions : The cartridge is working normally, with no known problems. ● Missing or Damaged: There is no cartridge The cartridge is empty. ● Not genuine HP: The cartridge is not a genuine HP cartridge. ● Wrong slot: The cartridge has
  • HP DesignJet T200 | User Guide - Page 97
    14 Troubleshooting data communication issues Step by step instructions are provided for you to identify and . 2. At the bottom of the screen, tap Settings > Advanced setup > IP settings > OK > Manual, and enter the IP address, the subnet mask, and the gateway (those settings should be provided by
  • HP DesignJet T200 | User Guide - Page 98
    If you are unable to install the HP software provided with the printer, then youneed the IP address manually in the installation you might resolve some installation problems (such as a conflict with instructions are provided for you to identify and resolve your issue. Wireless network troubleshooting
  • HP DesignJet T200 | User Guide - Page 99
    is detected, the printed test report includes recommendations that could help to solve the problem. Advanced wireless network troubleshooting If you have tried to fix the problem, and are still unable to connect to your printer to the wireless network, then there are steps you can take. Try the
  • HP DesignJet T200 | User Guide - Page 100
    turned off, try enabling the firewall software to recognize the printer. 6. If you have the HP software installed, you can check the printer's status from your computer to check whether the printer Printers or Printers and Faxes. - or - 92 Chapter 14 Troubleshooting data communication issues ENWW
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    HP Network Devices Support, then click Restart. e. After the service restarts, try using the printer over the network again. If you are able to use the printer over the network, your network setup was successful. If you still cannot use the printer over the network, or if you have periodic problems
  • HP DesignJet T200 | User Guide - Page 102
    9100: The printer supports raw IP printing through TCP Port 9100. This HP-proprietary TCP/IP Services Dynamic Discovery (WS Discovery) protocols or Microsoft Web Services for Devices (WSD) Print services supported on the printer. Disable unused print services to prevent access through those services
  • HP DesignJet T200 | User Guide - Page 103
    Troubleshooting general printer issues Step by step instructions means an electronic problem; call HP Support and explain. Printer problems, contact your customer service representative. ● You may not have installed in your computer the correct driver for your printer, see the Assembly instructions
  • HP DesignJet T200 | User Guide - Page 104
    If the front panel displays a fixed image and you are unable to use it, call HP Support:. See HP Customer Care on page 100. Cannot access the Embedded Web Server If you have not , address book entries, and web services account information. 96 Chapter 15 Troubleshooting general printer issues ENWW
  • HP DesignJet T200 | User Guide - Page 105
    Settings in the HP DesignJet Utility. You can also see the list of active alerts in the Overview tab of the HP DesignJet Utility. By reason for the problem. Follow the instructions to achieve your required result. NOTE: There are environments that do not support bidirectional communication. In
  • HP DesignJet T200 | User Guide - Page 106
    recommended action does not seem to solve the problem, contact HP Support. See Contact HP Support on page 101. Table 16-1 Text messages Message Remove and reload the paper. again. Please manually unload roll paper and try again. Rewind the roll manually. The currently loaded paper has too much
  • HP DesignJet T200 | User Guide - Page 107
    16-2 Numerical error codes Error code Recommendation 0001-0082 The battery of the real-time clock has expired; contact HP Support. See Contact HP Support on page 101. 0021-0017 Service station error. There may be a paper or carriage jam. Check and clear the paper path if necessary and restart
  • HP DesignJet T200 | User Guide - Page 108
    from your HP DesignJet, providing comprehensive, proven support expertise and new technologies to give you unique end-to-end support. Introduction Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates
  • HP DesignJet T200 | User Guide - Page 109
    more information about Customer Self Repair, see http://www.hp.com/go/selfrepair. Contact HP Support HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed
  • HP DesignJet T200 | User Guide - Page 110
    and driver name and version number that you are currently using ● The Printer Service information: ● From the Embedded Web Server: In a Web browser, enter your ►Error Log Telephone number Your HP Support telephone number is available on the Web. Visit http://welcome.hp.com/country/us/en/wwcontact_us
  • HP DesignJet T200 | User Guide - Page 111
    your printer. Functional specifications Your printer is designed to deliver CAD / construction drawings as well as high quality graphics. Table 18-1 HP ink supplies Printhead Ink cartridges One printhead Cartridges containing 29 ml of ink: yellow, magenta, and cyan Cartridges containing 38 ml of
  • HP DesignJet T200 | User Guide - Page 112
    on E/A0 printing material in Best or Normal mode with HP Heavyweight Coated Paper roll feed. Table 18-6 Graphic languages supported HP DesignJet Languages T200 Printer Series HP PCL3GUI T600 Printer Series HP PCL3GUI, HP-GL/2 and HP RTL (Windows) Mobile Printing specifications Easy wireless
  • HP DesignJet T200 | User Guide - Page 113
    printing Mobile devices supported Supported operating systems Connectivity requirements Cloud features Supported file formats Max in comnon. Table 18-10 Printer physical specifications HP DesignJet T200 Printer series HP DesignJet T600 24-in HP DesignJet T600 36-in Weight Width Depth 21.5
  • HP DesignJet T200 | User Guide - Page 114
    qualification status of these product models see http://www.hp.com/go/ energystar. Environmental specifications Recommended operating and (9850 ft) Acoustic specifications Declared noise emission levels for the HP DesignJet T200/T600 Printer series. Sound Pressure Levels at bystander positions
  • HP DesignJet T200 | User Guide - Page 115
    of the IETF Zeroconf specification framework, a computer network technology used in Apple's Mac OS X from version 10.2 onwards. It is used to discover services available on a local area network. It was originally known as Rendezvous. Color accuracy The ability to print colors that match the original
  • HP DesignJet T200 | User Guide - Page 116
    Transfer Language: a language defined by HP to describe raster (bitmap) graphics. HP-GL/2 HP Graphics Language 2: a language defined by HP to describe vector graphics. I/O Input/Output: this term describes the passing of data between one device and another. ICC The International Color Consortium
  • HP DesignJet T200 | User Guide - Page 117
    protocols on which the Internet is based. USB Universal Serial Bus: a standard serial bus designed to connect devices to computers. Your printer supports Hi-Speed USB (sometimes called USB 2.0). USB device port A square USB socket found on USB devices, though which a computer can control the
  • HP DesignJet T200 | User Guide - Page 118
    automatic firmware update, configure 17 automatic sheet feeder 68 B banding problems 64 bin output problems 77 black and white 42 brightness in front panel 22 C care options 15 set up your device 15 to your network 14 using the HP Smart App 14 wireless setup 14 connect the printer (Windows USB) 15
  • HP DesignJet T200 | User Guide - Page 119
    HP Care Packs 101 HP Click 36 HP Customer Care 100 HP Installation 101 HP Support 101 HP support assistant 66 HP Support Center 100 HP Utility access 21 language 21 I image problems page 93 wireless issues 90 network settings 22 network troubleshooting, wired 90 O order accessories 67, 68 ink
  • HP DesignJet T200 | User Guide - Page 120
    services HP Care Packs 101 HP Customer Care 100 HP Support 101 HP Support Center 100 printer installation 101 warranty extensions 101 T telephone number 101, 102 U unload paper roll 28 sheet 29 usage information stored in cartridge 54 using this guide 2 using Wi-Fi direct 34 change connection
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HP DesignJet T200/T600 Printer series
User Guide