HP DesignJet T3500 Users Guide
HP DesignJet T3500 Manual
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- HP DesignJet T3500 | Users Guide - Page 1
HP Designjet T3500 Production MFP User guide - HP DesignJet T3500 | Users Guide - Page 2
The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein - HP DesignJet T3500 | Users Guide - Page 3
1 Introduction ...1 Safety precautions ...2 HP Start-Up Kit ...3 Using this guide ...3 Printer models ...4 The printer's Introduction ...19 Set up your Web-connected printer ...19 Web Services manual configuration ...19 Configure a scan-to-network or scan-to-FTP driver preferences ...31 ENWW iii - HP DesignJet T3500 | Users Guide - Page 4
Troubleshooting ...35 Reset network parameters ...37 Control network protocols ...37 Front-panel menu items ...37 Embedded services ...41 Supported network protocols ...42 5 Personalizing the printer ...43 Change the language of the front-panel display 44 Access the HP - HP DesignJet T3500 | Users Guide - Page 5
cutter on and off ...63 Feed and cut the paper ...64 Manual cut ...64 7 Working with two rolls ...65 The uses of Print from a computer using the Embedded Web Server or HP Utility 69 Print by email ...71 Print from a computer using a printer driver ...71 Advanced print settings ...71 9 Scanning ...83 - HP DesignJet T3500 | Users Guide - Page 6
...142 Insert the printhead ...145 Storage of anonymous usage information ...148 17 Printer maintenance ...149 Check printer status ...150 Clean the exterior of the printer ...150 Maintain the ink cartridges ...150 Move or store the printer ...150 Update the firmware ...151 Update the software - HP DesignJet T3500 | Users Guide - Page 7
Troubleshooting 180 21 Troubleshooting print-quality issues ...181 General advice ...183 Print-quality troubleshooting wizard ... print is scuffed or scratched ...190 Ink marks on the paper ...191 Black ink comes off when you touch the 195 A PDF file is clipped or objects are missing ...195 The - HP DesignJet T3500 | Users Guide - Page 8
check for errors while printing the diagnostic sheet 220 Scan or copy the diagnostic plot ...223 Monitor calibration ...224 Save the diagnostic plot for future use ...224 25 Troubleshooting ink cartridge and printhead issues 225 Cannot insert an ink cartridge ...226 Ink cartridge status messages - HP DesignJet T3500 | Users Guide - Page 9
connect to the Internet ...232 Web Services issues ...233 Automatic file system check ...233 Alerts ...234 27 Front-panel error messages ...235 The system error log ...237 28 Get help ...239 Contact Support ...240 HP Support Center ...241 HP Proactive Support ...241 Customer Self Repair ...242 29 - HP DesignJet T3500 | Users Guide - Page 10
x ENWW - HP DesignJet T3500 | Users Guide - Page 11
1 Introduction ● Safety precautions ● HP Start-Up Kit ● Using this guide - Introduction - Use and maintenance - Troubleshooting - Accessories, support and specifications - Glossary - Index - Warnings and Cautions ● Printer models ● The printer's main features ● The printer's main components - Front - HP DesignJet T3500 | Users Guide - Page 12
and instructions marked on the printer. Printer operation ● Do not allow metal or liquids (except those used in HP Cleaning Kits servicing ● There are no operator-serviceable parts inside the printer. Refer servicing to qualified service personnel. Contact your local HP Support (see Contact Support - HP DesignJet T3500 | Users Guide - Page 13
the following topics. ● Troubleshooting paper issues on page 170 ● Troubleshooting print-quality issues on page 181 ● Troubleshooting ink cartridge and printhead issues on page 225 ● Troubleshooting general printer issues on page 229 ● Front-panel error messages on page 235 ENWW HP Start-Up Kit 3 - HP DesignJet T3500 | Users Guide - Page 14
this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked guide covers the following printer models, normally referring to them by their short names for brevity. Full name HP Designjet T3500 Production MFP Short name T3500 - HP DesignJet T3500 | Users Guide - Page 15
Six-ink system with high capacity cartridges ● Integrated printhead, HP Printer Utility, or Web JetAdmin ● Includes Web-connected features such as automatic firmware updates and HP Manual printing with the stacker open, for improved handling of special jobs on photographic paper ● High-productivity - HP DesignJet T3500 | Users Guide - Page 16
The printer's main components The following front and rear views of the printer illustrate the main components. Front view 1. Scanner 2. Printhead 3. Stacker 4. Front panel 5. Ink cartridges 6. Basket 7. Lower roll cover 8. Upper roll cover 6 Chapter 1 Introduction ENWW - HP DesignJet T3500 | Users Guide - Page 17
Rear view 1. Power switch 2. Power socket Communication ports ENWW The printer's main components 7 - HP DesignJet T3500 | Users Guide - Page 18
LEDs, to be used by service engineers 3. Hi-Speed USB error messages) when necessary. Information about specific uses of the front panel can be found throughout this guide front panel itself: a touch-sensitive screen with a graphical user interface. 3. Loudspeakers. 4. The Power key, with which you - HP DesignJet T3500 | Users Guide - Page 19
The front panel has a large central area to display dynamic information and icons. On the left and right sides you can see up to six fixed icons at different times. Normally they are not all displayed at the same time. Left and right fixed icons ● Press to return to the home screen. ● Press to view - HP DesignJet T3500 | Users Guide - Page 20
a list of all current alerts, with an icon indicating the severity of each alert. You can press an alert to get help in solving the problem. ● Press to release the paper from the scanner. If there is no paper in the scanner, this button is not displayed. ● Press to view information - HP DesignJet T3500 | Users Guide - Page 21
(PostScript printers) ● HP Designjet HP-GL/2 Driver Preview ● The Embedded Web Server and (alternatively) the HP Utility allow you to: ◦ Manage the printer from a remote computer (the Embedded Web Server is recommended for this purpose) ◦ View the status of the ink cartridges, the printhead, and the - HP DesignJet T3500 | Users Guide - Page 22
HP Utility on page 44. NOTE: The HP Utility under Mac OS X and the HP Designjet Utility under Windows have similar functions and are sometimes referred to collectively as the HP Utility in this guide preparing the printhead could take up to 7 minutes, plus 13 minutes if it needs a printhead recovery. - HP DesignJet T3500 | Users Guide - Page 23
2 ◦ Print rendering demo ◦ Print GIS map ● Printer usage information > User information prints ◦ Usage report shows estimates of the total number of prints, of scans, and total amount of ink used per color (the accuracy of these estimates is not guaranteed) ◦ HP-GL/2 palette shows the color - HP DesignJet T3500 | Users Guide - Page 24
not normally necessary, to change the settings manually; this can also be done remotely using panel: press , then Internal prints > Service information prints > Print connectivity configuration. If remain unchanged. Using IPv6 Your printer supports almost all network connectivity features using - HP DesignJet T3500 | Users Guide - Page 25
and no user configuration is Using IPSec Your printer supports IPSec. However, successful pdf from http://www.hp.com/go/T3500/manuals. Connect a computer to the printer by network (Windows) The following instructions apply if you intend to print from software applications using a printer driver - HP DesignJet T3500 | Users Guide - Page 26
folder of the DVD. 3. When the T3500 window appears on your screen, click Software, support AppleTalk. The following instructions apply if you intend to print from software applications using a printer driver press . Note the mDNS service name of your printer. 2. Insert the HP Start-up Kit DVD into - HP DesignJet T3500 | Users Guide - Page 27
list. ● If you cannot find your printer's name just click Continue and do the setup manually in your System Preferences later on. Click Continue. 8. Continue following the instructions on the screen. 9. When the HP Utility Setup Assistant has finished, you can remove the DVD from the DVD drive. If - HP DesignJet T3500 | Users Guide - Page 28
Setting up the printer ● Introduction ● Set up your Web-connected printer ● Web Services manual configuration ● Configure a scan-to-network or scan-to-FTP folder ● Configure Control access to the printer ● Require account ID ● Set Windows driver preferences 18 Chapter 3 Setting up the printer ENWW - HP DesignJet T3500 | Users Guide - Page 29
, you now have completed Web Services setup. HP ePrint is ready to use. For the latest information, support, and terms of use of HP Connected, see https://www.hpconnected.com (availability varies by product, country, and region). Web Services manual configuration The Connectivity Wizard (see - HP DesignJet T3500 | Users Guide - Page 30
have trouble with your Internet connection, see Cannot connect to the Internet on page 232. Configure firmware updates firmware, you must confirm the installation manually. ● Firmware update information: Information about the firmware currently installed ● Firmware update history: A list of firmware - HP DesignJet T3500 | Users Guide - Page 31
a folder on an FTP server. 2. Ensure that you know the server name, user name, and password for the FTP server. IMPORTANT: You must complete the above on page 44. Alternatively, in the HP Utility, select the Settings tab and then Scan to network. See Access the HP Utility on page 44. 4. On the - HP DesignJet T3500 | Users Guide - Page 32
a default. If you have installed HP Designjet SmartStream, the option to set it as a destination appears. See HP SmartStream on page 169. ● Server domain names are also supported. For an FTP folder, enter the server name, folder name, user name, and password. Leave the user domain empty. 5. Click - HP DesignJet T3500 | Users Guide - Page 33
NOTE: If the product has already been configured for scanning to the network and you now want to use a different shared folder, click Modify. 6. The printer automatically checks that it can access the network folder. If not, see Cannot access the network folder or HP Designjet SmartStream (if - HP DesignJet T3500 | Users Guide - Page 34
to send scans to the folder. Example: Create a scan-to-network folder under Mac OS 1. Create a new user account for the 'scanner user' on the remote computer. You can use an existing user account for this purpose, but it is not recommended. 2. Create or choose a folder on the remote computer. By - HP DesignJet T3500 | Users Guide - Page 35
Preferences application and select the Sharing icon. 4. Make sure the 'scanner user' has Read & Write access to the folder. 5. Click Options. 6. Check the Share files and folder using SMB box, and make sure that the 'scanner user' is checked in the On column. ENWW Configure a scan-to-network - HP DesignJet T3500 | Users Guide - Page 36
Windows sharing on. The 'scanner user' can now access the folder and This is not the same email address that is used by HP Connected. ● Attachment size limit: The maximum size of a some suitable paper is loaded, or it can ignore the problem and print the job on the unsuitable paper. There are - HP DesignJet T3500 | Users Guide - Page 37
93 or Select when to print a job in the queue on page 96). Then: ● In the HP Designjet Utility for Windows: from the Admin tab, select Printer settings > Job Management > Nest. ● In the HP Utility for Mac OS X: select Printer Settings > Job Management > Nest. ● In the Embedded Web Server: select - HP DesignJet T3500 | Users Guide - Page 38
HP Designjet Utility for Windows: from the Admin tab, select Printer settings > Accounting. ● In the HP email server on page 26). The notification service is always turned on, but all specific Printer alerts warn you when there is a printer problem that you can correct by taking action, or when - HP DesignJet T3500 | Users Guide - Page 39
HP Designjet Utility. ● Select Alert Settings in any alert page displayed by the HP Designjet Utility. ● Right-click the system tray icon of the HP Designjet the use of a USB flash drive. ● Firmware update from USB: Enable or disable firmware updates from a USB flash drive. ● Internet connection - HP DesignJet T3500 | Users Guide - Page 40
HP ePrint connectivity. ● Auto-store email recipients. ● User sessions: Enable or disable automatic log-out after 1, 3, or 5 minutes. ● Printer access control: Enable, disable, or change the administrator password. ● Show user of automatic firmware updates ● Restore an earlier firmware version ● - HP DesignJet T3500 | Users Guide - Page 41
the paper, ink supplies and driver when sending the job. If the job is set "on hold for accounting" by the printer, you can introduce the account ID in the Embedded Web Server, HP Designjet Utility, HP users. Other settings, such as Delivery Option constraint (referring to the stacker's manual - HP DesignJet T3500 | Users Guide - Page 42
32 Chapter 3 Setting up the printer ENWW - HP DesignJet T3500 | Users Guide - Page 43
configuration ● Introduction ● Verify correct operation ● Preconfigure network settings if required ● Add the printer to your network system ● Troubleshooting ● Reset network parameters ● Control network protocols ● Front-panel menu items ● Embedded services ● Supported network protocols ENWW 33 - HP DesignJet T3500 | Users Guide - Page 44
server supports manually configure Troubleshooting on page 35 for link configuration and troubleshooting information. See the HP Jetdirect Print Servers Administrator's Guide for your print server model to interpret and troubleshoot instructions, see the HP Jetdirect Print Servers Administrator's Guide - HP DesignJet T3500 | Users Guide - Page 45
configure it, please consult your network administrator or Internet Service Provider. When in doubt, you probably do not need visit http://www.hp.com/support/net_printing. Troubleshooting IO Configuration page page, see the HP Jetdirect Print Servers Administrator's Guide for your print server - HP DesignJet T3500 | Users Guide - Page 46
troubleshooting If the printer does not successfully connect to the network: ● Both LEDs will be off. ● LAN Error mode. ● OFF: You must manually configure the link speed and communication mode to network hubs and switches that do not support auto-negotiation, the printer will configure itself - HP DesignJet T3500 | Users Guide - Page 47
support user- error conditions for enabled protocols only To disable unused protocols through the device's control panel menu, see Front-panel menu items on page 37. For other tools, such as system command access to the embedded Telnet server, see the HP Jetdirect Print Server Administrator's Guide - HP DesignJet T3500 | Users Guide - Page 48
169.254.x.x is set. Legacy: The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. Specify the IP address (n.n.n.n) of a Primary DNS Server. NOTE: This item appears only if Manual configuration is a higher priority than DHCP in the Config. Precedence table, configured through - HP DesignJet T3500 | Users Guide - Page 49
server that the print server should use. NOTE: This item will appear only if Manual configuration is a higher priority than DHCP in the Config Precedence table, configured through the to contact your Independent Service Provider (ISP) for the proxy server address. ENWW Front-panel menu items 39 - HP DesignJet T3500 | Users Guide - Page 50
and Description Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network Prints a page that contains the current IPsec security settings on the HP Jetdirect print server. No (default): A security settings page is - HP DesignJet T3500 | Users Guide - Page 51
speed of the hub/switch port. (A 1000T halfduplex selection is not supported.) 10T Half: 10 Mbps, half-duplex operation. 10T Full: 10 Mbps services, visit http://www.hp.com/go/jetdirect. ● Configuration and Management ◦ BootP/DHCP (IPv4 only) ◦ DHCPv6 ◦ TFTP (IPv4 only) ◦ Web Proxy (Automatic/Manual - HP DesignJet T3500 | Users Guide - Page 52
Services) ● Security ◦ SNMP v3 ◦ SSL/TLS ◦ 802.1X authentication: WEP, WPA, WPA2, LEAP, PEAP, and EAP-TLS ◦ Firewall Supported network protocols The supported environments UNIX and Linux, including: HP HP-UX, Sun Microsystems Solaris (SPARCsystems only), IBM AIX, HP MPE-iX, RedHat Linux, SuSE - HP DesignJet T3500 | Users Guide - Page 53
5 Personalizing the printer ● Change the language of the front-panel display ● Access the HP Utility ● Access the Embedded Web Server ● Change the language of the HP Utility ● Change the language of the Embedded Web Server ● Change the sleep mode setting ● Change the auto-off setting ● Change the - HP DesignJet T3500 | Users Guide - Page 54
HP Designjet Utility from your desktop shortcut or from Start > All Programs > HP > HP Designjet Utility > HP Designjet Utility. This launches the HP Designjet . If you have followed these instructions but failed to get through to the HP Utility, see Cannot access the HP Utility on page 232. Access - HP DesignJet T3500 | Users Guide - Page 55
HP Designjet Utility or HP Utility. If you have followed these instructions but failed to get through to the Embedded Web Server, see Cannot access the Embedded Web Server on page 232. Change the language of the HP Utility The HP it cannot support, it works inconveniencing network users. NOTE: The - HP DesignJet T3500 | Users Guide - Page 56
Server, select the Networking tab. With the HP Designjet Utility under Windows, select the Admin tab, to the printer at all until you fix the problem from the front panel. TIP: If you change the in which the printer resides (for example, support.hp.com). NOTE: The domain name does not include the - HP DesignJet T3500 | Users Guide - Page 57
Web Server is enabled. ● Web Services > Printer utility software: Enable or disable the HP Utility. ● Web Services > Color and paper management: it. ● Select HP-GL/2 only if you are sending a file of that type directly to the printer, without going through a printer driver. ● Select PDF only if you - HP DesignJet T3500 | Users Guide - Page 58
to your printer by just sending a file to it. Although HP provides a spam filtering service, you should be careful about giving out your printer's email printer status to lock mode by visiting HP Connected at https://www.hpconnected.com (availability varies by product, country, and region). You can - HP DesignJet T3500 | Users Guide - Page 59
● Move the paper ● Maintain paper ● Change the drying time ● Change the retrieval time ● Turn the automatic cutter on and off ● Feed and cut the paper ● Manual cut ENWW 49 - HP DesignJet T3500 | Users Guide - Page 60
General advice CAUTION: Before starting a paper loading process, ensure that you have enough room around the printer, both in front and behind. You need at least enough space behind the printer to open the basket fully. CAUTION: Ensure that the printer wheels are locked (the brake lever is pressed - HP DesignJet T3500 | Users Guide - Page 61
to remove the black end first. Removing the blue end first could damage the black end. WARNING! Do not insert your fingers into the spindle supports during the removal process. ENWW Load a roll onto the spindle 51 - HP DesignJet T3500 | Users Guide - Page 62
3. The spindle has a stop at each end. The blue stop can move along the spindle and has a latch to lock it in place. Open the latch and remove the blue stop from the end of the spindle. NOTE: For loading 3 inch core rolls, use adaptors in the spindle; insert an adaptor into each hub, making sure - HP DesignJet T3500 | Users Guide - Page 63
against the stops, then close the latch. If you are a regular user of different paper types, you can change rolls more quickly if you preload TIP: Do not try to open both roll covers at once; this may cause problems. Always close one cover before opening the other. NOTE: The first two steps below - HP DesignJet T3500 | Users Guide - Page 64
or torn (sometimes due to tape used to hold end of the roll), pull the paper slightly and cut a straight edge, using a cutter on the guide. WARNING! Use the appropriate cutter following the safety precautions provided by its manufacturer. 54 Chapter 6 Paper handling ENWW - HP DesignJet T3500 | Users Guide - Page 65
6. Insert the edge of the paper into the printer. WARNING! Do not push your fingers inside the printer's paper path. 7. Roll the paper into the printer until you feel resistance and the paper flexes slightly. When the printer detects the paper, it feeds it in automatically. 8. If the leading edge - HP DesignJet T3500 | Users Guide - Page 66
NOTE: If you have an unexpected issue at any stage of the paper loading process, see The paper cannot be loaded successfully on page 171. Unload a roll Before unloading a roll, check whether there is paper on the roll or if the roll is out of paper, and follow the appropriate procedure as described - HP DesignJet T3500 | Users Guide - Page 67
Load a single sheet 1. Ensure that both roll covers are closed. If a roll cover is opened while a sheet is loaded, the sheet is immediately unloaded. WARNING! Do not load the sheet before starting the loading process from the front panel, and the animation indicates it. 2. At the front panel, - HP DesignJet T3500 | Users Guide - Page 68
. WARNING! Do not push your fingers inside the printer's paper path. 8. Guide the sheet into the printer until the printer beeps and starts pulling the paper. and you will have to try again. NOTE: If you have an unexpected problem at any stage of the paper loading process, see The paper cannot be - HP DesignJet T3500 | Users Guide - Page 69
, from the printer driver), or by putting the printer into manual mode from the front panel. ● If you send a job with manual mode selected, the job is put on hold, and other jobs can continue printing, until you select it for printing from the front panel (the front panel can guide you through this - HP DesignJet T3500 | Users Guide - Page 70
the scanner. ● If the printer is left idle and in manual mode for more than 15 minutes, manual mode is cancelled, and you are advised to close the stacker. ● You can exit manual mode from the front panel or by closing the stacker. Manual mode is indicated in various front-panel screens by the - HP DesignJet T3500 | Users Guide - Page 71
in millimeters (estimated) The same information is displayed in the HP Designjet Utility for Windows (Overview tab > Supplies tab) and the HP Utility for Mac OS X (Printer Status > Supplies Details). Paper presets Each supported paper type has its own characteristics. For optimum print quality - HP DesignJet T3500 | Users Guide - Page 72
prints. ● Download the correct paper preset from http://www.hp.com/go/T3500/paperpresets. NOTE: HP provides presets for HP paper types only. If you do not find the paper preset you want on the Web, you may find that it has been added to the latest firmware for your printer. You can check the - HP DesignJet T3500 | Users Guide - Page 73
ink in the output tray and marks on the print. NOTE: If you cancel the drying time during a print, the printer may not feed and cut the paper right away due to the printhead the printer's paper cutter on or off: ● From the HP Designjet Utility for Windows, select the Admin tab and change the Cutter - HP DesignJet T3500 | Users Guide - Page 74
is waiting to nest more pages. NOTE: The printhead is serviced after each print, and the paper cannot be cut it, see Move the paper on page 62. Manual cut To trim the leading edge of paper rolls the groove located on the top roll cover as a guide to perform a cut with a cutter. To use, pull - HP DesignJet T3500 | Users Guide - Page 75
from a USB flash drive, multiroll printing is considerably simplified: either you specify manually which roll you want to use, or you can select Save paper, When you submit a print job from the Embedded Web Server or the printer driver, you can specify (using the Paper type or Type is option) that - HP DesignJet T3500 | Users Guide - Page 76
situations. NOTE: The Type is and Source is settings are in the printer driver and the Embedded Web Server; the Roll switching policy is set in the front Minimize roll changes Working with two high capacity rolls If you encounter problems loading two high capacity rolls, to make things easier, load - HP DesignJet T3500 | Users Guide - Page 77
8 Printing ● Introduction ● Print from a USB flash drive ● Print from a computer using the Embedded Web Server or HP Utility ● Print by email ● Print from a computer using a printer driver ● Advanced print settings ENWW 67 - HP DesignJet T3500 | Users Guide - Page 78
printer. See Print from a computer using a printer driver on page 71. NOTE: To print PDF or PostScript files, a PostScript printer is required. Print from a USB flash drive 1. Insert a USB flash drive containing one or more TIFF, JPEG, HP-GL/2, RTL, PDF or PostScript files into the printer's USB - HP DesignJet T3500 | Users Guide - Page 79
print and store (the job is retained in the job queue). ● Manual mode allows you to enable manual printing with the stacker open for this job (it is disabled by used again. Print from a computer using the Embedded Web Server or HP Utility You can print files in this way from any computer that can - HP DesignJet T3500 | Users Guide - Page 80
files button to choose the files from your computer that you want to print. The files must be in one of the following formats: ● HP-GL/2 ● RTL ● TIFF ● JPEG ● PDF (PostScript printers only) ● PostScript (PostScript printers only) NOTE: When you print to a file, the file should be in one of the above - HP DesignJet T3500 | Users Guide - Page 81
have enabled Web Services, you can print any printer driver. There are a few limitations that you should bear in mind: ● The attached files to be printed must be in PDF, JPEG, or can use when printing with a printer driver, the Embedded Web Server or the HP Utility. These methods offer a relatively - HP DesignJet T3500 | Users Guide - Page 82
will need to enter the PIN. TIP: Define a user name and a job name in the Job storage tab uses a lower rendering resolution and consumes less ink. It therefore increases printing speed even further, printing on page 77. NOTE: In the Windows driver dialog, the rendering resolution for your job is - HP DesignJet T3500 | Users Guide - Page 83
a paper size that is not included in the list of standard paper sizes, there are various different ways to specify it. Use the Windows printer driver 1. Select the Paper/Quality tab. 2. Press the Custom button. 3. Enter the name and dimensions of your new paper size. 4. Press OK. The new paper size - HP DesignJet T3500 | Users Guide - Page 84
● The paper size is permanent. It will not disappear if the driver is closed or the computer is turned off. ● Restricted users cannot create paper forms. The "manage documents" role in the Windows Active Directory is the minimum required. ● The paper size is local to the computer. - HP DesignJet T3500 | Users Guide - Page 85
enlargement is done automatically. If you select Manually in Application, you must select a custom is loaded in the printer: ● In the Windows driver dialog: select the Paper/Quality tab, then select Use may be useful: ● If your software does not support large formats ● If your file is too large for - HP DesignJet T3500 | Users Guide - Page 86
topic applies only when printing an HP-GL/2 job. The merge option help you to avoid wasting paper and ink on a bad print. ● To driver. ● To preview a print under Mac OS X, you have the following options: ◦ Use your application's print preview option. ◦ Only with PostScript upgrade: open the PDF - HP DesignJet T3500 | Users Guide - Page 87
mainly for documents containing only text and line drawings. ● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality front panel. TIP: For the highest-quality printing on photo paper, see Manual printing with the stacker open on page 59. If you have a high- - HP DesignJet T3500 | Users Guide - Page 88
it does not increase the amount of ink used. If you have printhead problems If your printheads have an excessive number of clogged nozzles request printing with no margins in the following ways: ● In the Windows driver dialog: select the Paper/Quality tab and press the Margins/Layout button. Then - HP DesignJet T3500 | Users Guide - Page 89
) in order to print over the edges of the paper. ● Manually in application means that you must enlarge the image yourself in your You can print crop lines with individual jobs in the following ways: ● In the Windows driver dialog: select the Layout/Output tab, then Crop lines. ● In the Mac OS - HP DesignJet T3500 | Users Guide - Page 90
◦ In the Mac OS X PostScript Print dialog (PostScript printers): select the Finishing panel, then Remove Blank Areas and/or Rotate by 90 degrees. ◦ On the Embedded Web Server's Submit Job page: select Advanced settings > Roll options > Remove top/bottom blank areas and/or Rotate. ● If you check the - HP DesignJet T3500 | Users Guide - Page 91
mixed in the same nest): ◦ HP-GL/2, RTL, TIFF, JPEG ◦ PostScript, PDF ● JPEG and TIFF pages with resolutions the printhead only when needed. Cleaning the printhead can be useful, but it uses a small amount of ink. from AutoCAD without interacting with the HP printer driver. To protect a roll, go to - HP DesignJet T3500 | Users Guide - Page 92
paper" if the paper mismatch action is set to Put job on hold (see Paper mismatch action on page 26). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you can use the Embedded Web Server from a remote location to monitor their status. ● Drying - HP DesignJet T3500 | Users Guide - Page 93
satin originals. Inkjet, offset and traditional photo technologies are supported by this option. Choose this option to scan, for instance, any photo or other image printed on any of these paper types: HP Universal High Gloss Photo Paper, HP Premium Instant Dry Gloss/Satin Photo Paper. However, for - HP DesignJet T3500 | Users Guide - Page 94
the maximum length is exceeded. NOTE: Scanned images may be saved to PDF files with the PostScript upgrade. 2. Push the sheet into the insertion slot sheet has loaded badly and you want to try again, you can pull it out manually. 3. At the front panel, go to the home screen and press scanned image - HP DesignJet T3500 | Users Guide - Page 95
) NOTE: The network folder option will not work unless the network folder has been correctly set up and identified in the Embedded Web Server or HP Utility: see Configure a scan-to-network or scan-to-FTP folder on page 21. TIP: To check the Scan default destination, go to the front - HP DesignJet T3500 | Users Guide - Page 96
JPEG, or (with the PostScript upgrade only) PDF. For TIFF and PDF format, you also have a multipage option, are using HP SmartStream, you can see the status of the job there, too. See HP SmartStream on mind about the destination, not just when a problem is encountered. TIP: By default, if the - HP DesignJet T3500 | Users Guide - Page 97
it into position for scanning. If you feel that the sheet has loaded badly and you want to try again, you can pull it out manually. 3. At the front panel, go to the home screen and press . ENWW 87 - HP DesignJet T3500 | Users Guide - Page 98
4. The list of copy quicksets is displayed. You can choose and/or edit one of the quicksets for the current job. If you want to change a quickset permanently, or create a new one, press , then Print, Scan & Copy quicksets, Copy quicksets. For more information on quicksets, see Quicksets on page - HP DesignJet T3500 | Users Guide - Page 99
6. If two rolls are loaded, you can choose to print on either roll, or you can let the printer choose automatically. NOTE: The printer will automatically rotate the image by 90° if it can save paper by doing so. 7. While the scanned image is being printed, you can perform some other operation: you - HP DesignJet T3500 | Users Guide - Page 100
11 Setup of folding devices ● Install the folding device ● Uninstall the folding device ● Choose paper for the folding device ● Select folding style 90 Chapter 11 Setup of folding devices ENWW - HP DesignJet T3500 | Users Guide - Page 101
listed in the HP hardware solutions programs the default behavior when a print job comes without folding instructions: System > Accessories > Folder > Select default folding style supported paper sizes, and for more details of supported paper types. Select folding style The folder may support - HP DesignJet T3500 | Users Guide - Page 102
12 Job queue management ● The job queue in the front panel ● The job queue in the Embedded Web Server or HP Utility 92 Chapter 12 Job queue management ENWW - HP DesignJet T3500 | Users Guide - Page 103
. Job preview is available once the job is processed. NOTE: Do not try to preview a job with more than 64 pages, which may cause software problems. To preview a job, first press the name of the job in the job queue. The front panel displays a page of information about the job, and - HP DesignJet T3500 | Users Guide - Page 104
finished-in this case the Print button is displayed instead. ● The job has some error condition. Pause a job in the queue If you select the job in the queue queue as more files are sent. However, if you have sent a file in error, and want to avoid printing it, you can simply select the job and then - HP DesignJet T3500 | Users Guide - Page 105
, select Job Center from the HP Utility. Job queue page By default, access to the job queue is open to all users. An administrator can set a password so that users are required to enter a password than 64 pages, which may cause software problems. ENWW The job queue in the Embedded Web Server or - HP DesignJet T3500 | Users Guide - Page 106
printing it, as it will just fall off the end of the queue as more files are sent. However, if you have sent a file in error, and want to avoid printing it, you can simply select the job and then select Delete. In the same way, you can delete a job that - HP DesignJet T3500 | Users Guide - Page 107
If printing a job with print set in the driver, go to the front panel, select the job from with more than 64 pages, this may cause the driver software to crash. NOTE: If the printer hangs or full ● On hold for manual mode: You must go to the front panel to activate manual mode ● Printing ● Drying ● - HP DesignJet T3500 | Users Guide - Page 108
● Printed ● Canceled: The job has been canceled by the printer ● Canceled by user ● Empty job: The job does not contain anything to print Reactivate a job on page 234, which explains why the job is on hold. Follow the instructions on the screen to remove the hold and continue printing. Turn off the - HP DesignJet T3500 | Users Guide - Page 109
● How colors are represented ● A summary of the color management process ● Color calibration ● Color management from printer drivers ● Color management from printer drivers (PostScript printers) ● Color management from the Embedded Web Server ● Color management from the front panel ● Color - HP DesignJet T3500 | Users Guide - Page 110
inks provide neutral grays on all paper types. ● The Photo Black ink provides pure blacks when printing on photo papers. ● Color emulation of other HP Designjet but does not completely solve the problem of matching colors. Each device represents with the particular printhead, inks, and paper type - HP DesignJet T3500 | Users Guide - Page 111
HP Designjet Utility for Windows: select Color Center > Calibrate paper, and choose the paper to be calibrated. If the Color Center is not available, try using the Print Quality Toolbox in the Support tab. ● From the HP ink that can be applied to the paper. Color management from printer drivers - HP DesignJet T3500 | Users Guide - Page 112
HP Designjet printer, you can use the emulation mode provided by your printer. NOTE: This option is available only when printing an HP-GL/2, PostScript or PDF job. Accuracy is guaranteed only when printing on plain, coated, or heavyweight coated paper. ● In the Windows HP-GL/2 or PostScript driver - HP DesignJet T3500 | Users Guide - Page 113
color adjustments. However, manual adjustments may be useful in the following situations: ● If your color management is not working correctly for some reason ● If you want colors that are subjectively pleasing rather than accurate The printer driver provides different adjustment facilities depending - HP DesignJet T3500 | Users Guide - Page 114
your application program: many programs provide this option. ● In the Windows driver dialog: go to the Color tab and look at the Color Options section the gray balance of your print under Windows: ● In the Windows driver dialog: select the Color tab, ensure that the Advanced color adjustments box - HP DesignJet T3500 | Users Guide - Page 115
emulate grayscale printing from older Designjet printers, you can convert the similar to those set up manually by prepress professionals. To use HP Professional PANTONE Emulation, all you In the Windows PostScript driver dialog: go to the Color tab and select HP Professional PANTONE Emulation. - HP DesignJet T3500 | Users Guide - Page 116
You can set color emulation in the following ways: ● In the Windows PostScript driver dialog: select the Color tab, and Printer Managed Colors. ● In the Mac produce quality separations using U.S. inks under the following printing conditions: 300% total area of ink coverage, negative plate, coated - HP DesignJet T3500 | Users Guide - Page 117
designed to produce quality separations for standard ISO printing using 320% total ink coverage, positive film, and coated paper on heat-set web offset presses gamut of RGB colors. Use this space if you need to do print production work with a broad range of colors. Color management from the Embedded - HP DesignJet T3500 | Users Guide - Page 118
profiles recognized by the printer. ● Printer emulation: you can choose to emulate a different HP Designjet printer. Default: Off (no printer emulation). PostScript upgrade options (with PostScript or PDF jobs) ● Default CMYK source profile: you can choose from a selection of CMYK source profiles - HP DesignJet T3500 | Users Guide - Page 119
all be overridden by the printer driver or Embedded Web Server job submission HP-GL/2 or PostScript files made for a different HP Designjet printer, you can send them to the printer and use the front panel to turn on the appropriate emulation mode. PostScript upgrade options (with PostScript or PDF - HP DesignJet T3500 | Users Guide - Page 120
14 Practical printing examples ● Print from Adobe Acrobat ● Print from Autodesk AutoCAD ● Print from Adobe Photoshop ● Print and scale from Microsoft Office 110 Chapter 14 Practical printing examples ENWW - HP DesignJet T3500 | Users Guide - Page 121
Print from Adobe Acrobat 1. In the Acrobat window, move the mouse cursor to the bottom left corner of the document pane until the document size appears there. 2. Select File > Print . ENWW Print from Adobe Acrobat 111 - HP DesignJet T3500 | Users Guide - Page 122
3. Press the Properties button and then select the Paper/Quality tab. NOTE: You can print with the pin printing screen. See Job storage and PIN printing on page 71. 4. Choose whatever Document Size and Print Quality you want to use. If you want to define a new custom paper size, press the Custom - HP DesignJet T3500 | Users Guide - Page 123
5. Select the Layout/Output tab, and then Autorotate. 6. Click OK, and check that the print preview in the Print dialog box seems correct. ENWW Print from Adobe Acrobat 113 - HP DesignJet T3500 | Users Guide - Page 124
Print from Autodesk AutoCAD 1. The AutoCAD window can show a model or layout. Normally a layout is printed rather than the model. 2. Click the Plot icon at the top of the window. 3. The Plot window opens. You can see further options by pressing the circular button in the lower right corner of the - HP DesignJet T3500 | Users Guide - Page 125
4. Press the Properties button. 5. Select the Device and Document Settings tab, and press the Custom Properties button. ENWW Print from Autodesk AutoCAD 115 - HP DesignJet T3500 | Users Guide - Page 126
6. In the Paper/Quality tab, select the paper type that you intend to use, and the print quality (your own choice between high speed and high quality). 7. Press the Margins/Layout button for additional layout options. 116 Chapter 14 Practical printing examples ENWW - HP DesignJet T3500 | Users Guide - Page 127
. The printer will use the white border for its margins and you will get a page of size equal to that which is selected in the driver. ENWW Print from Autodesk AutoCAD 117 - HP DesignJet T3500 | Users Guide - Page 128
Print from Adobe Photoshop 1. In Photoshop CS5, select File > Print, then select your printer and press Print Settings. 2. Choose from the available document sizes. If you do not find the size that you intend to use, press the Custom button. Enter the width, the length, and the name of your custom - HP DesignJet T3500 | Users Guide - Page 129
3. You may wish to change the default paper source, paper type, and print quality. 4. In the Color tab, the default color management option is Printer managed colors, and this is the correct option because you have already selected Printer Manages Colors in Photoshop. ENWW Print from Adobe - HP DesignJet T3500 | Users Guide - Page 130
Print and scale from Microsoft Office This section demonstrates how to print and scale from Microsoft Office 2010. Using PowerPoint 1. Select the File tab, then Print, and select the name of your printer. 120 Chapter 14 Practical printing examples ENWW - HP DesignJet T3500 | Users Guide - Page 131
2. Select Printer Properties > Layout/Output > Fit to scale the document to a particular size. 3. Select the Paper/Quality tab, then select Paper Source and Paper Type. ENWW Print and scale from Microsoft Office 121 - HP DesignJet T3500 | Users Guide - Page 132
4. Select Margins/Layout, then select Clip contents by margins to keep the size. 122 Chapter 14 Practical printing examples ENWW - HP DesignJet T3500 | Users Guide - Page 133
Using Word ▲ Select the File tab, then Print, and select the name of your printer. ENWW Print and scale from Microsoft Office 123 - HP DesignJet T3500 | Users Guide - Page 134
Using Project 1. Select File > Page Setup > Print. 2. Select your printer's name, then Close. 3. Select Page Setup, and choose the Paper Size you want. 124 Chapter 14 Practical printing examples ENWW - HP DesignJet T3500 | Users Guide - Page 135
4. Select Options to go to the printer driver. The default options in the Paper/Quality tab are probably suitable: Paper source: Use printer settings and Paper Type: Use printer settings. 5. Select Layout/Output > - HP DesignJet T3500 | Users Guide - Page 136
paper size you want. 2. Select the File tab, then Print, and select the name of your printer. 3. Select Printer Properties to go to the printer driver. In the Paper/Quality tab, select Paper source, Paper Type and Print Quality. 126 Chapter 14 Practical printing examples ENWW - HP DesignJet T3500 | Users Guide - Page 137
4. Select Layout/Output > Fit to to scale the document to a particular size. Alternatively, you can scale the document in Excel. ENWW Print and scale from Microsoft Office 127 - HP DesignJet T3500 | Users Guide - Page 138
Using OneNote 1. Select the File tab, then Print, and select the name of your printer. 128 Chapter 14 Practical printing examples ENWW - HP DesignJet T3500 | Users Guide - Page 139
2. Select Preferences to go to the printer driver. In the Paper/Quality tab, select Paper source, Paper Type and Print Quality. ENWW Print and scale from Microsoft Office 129 - HP DesignJet T3500 | Users Guide - Page 140
Using Access 1. Select the File tab, then Print, and select the name of your printer. 130 Chapter 14 Practical printing examples ENWW - HP DesignJet T3500 | Users Guide - Page 141
2. Select Preferences to go to the printer driver. In the Paper/Quality tab, select Paper source, Paper Type and Print Quality. ENWW Print and scale from Microsoft Office 131 - HP DesignJet T3500 | Users Guide - Page 142
Using Publisher ▲ Select the File tab, then Print, and select the name of your printer. 132 Chapter 14 Practical printing examples ENWW - HP DesignJet T3500 | Users Guide - Page 143
15 Retrieving printer usage information ● Get printer usage and accounting information ● Get usage information ● Get detailed job accounting information ENWW 133 - HP DesignJet T3500 | Users Guide - Page 144
was sent, termination status (successful, cancelled...), and the resources (ink and paper) used to process it. This information can be accessed History > Usage. From the HP Utility 1. Access the HP Utility, see Access the HP Utility on page 44. 2. In the HP Designjet Utility for Windows, go to the - HP DesignJet T3500 | Users Guide - Page 145
information > User information print > Print usage Get detailed job accounting information There are two ways to check usage statistics for a particular job. Accounting information with the HP Utility 1. Access the HP Utility, see Access the HP Utility on page 44. 2. In the HP Designjet Utility for - HP DesignJet T3500 | Users Guide - Page 146
will not contain personal information. If this option is Off, information such as user name, job name, and account ID will be included. 17. In the of copies, the paper type and size, the amount of each color of ink used and various other attributes of the job. Accounting data are also provided on - HP DesignJet T3500 | Users Guide - Page 147
16 Handling ink cartridges and printhead ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● Safe mode ● About the printhead ● Check the printhead status ● Remove the printhead ● Insert the printhead ● Storage of anonymous usage - HP DesignJet T3500 | Users Guide - Page 148
it manually, it will resume printing when the empty cartridge has been replaced. If there is a delay in replacing the cartridge, you may see some banding on the print. 1. From the front panel, press , then Replace ink cartridges. Alternatively, press , then Ink & Printhead > Replace ink. 138 - HP DesignJet T3500 | Users Guide - Page 149
hard from that side, in order to avoid the risk of hurting your hand. NOTE: Avoid storing partially used ink cartridges. 5. The front-panel display identifies the missing ink cartridge. Insert an ink cartridge 1. Before removing the cartridge from its wrapping, shake it vigorously. ENWW Insert an - HP DesignJet T3500 | Users Guide - Page 150
on the right. 4. Push the cartridge into the slot until it snaps into position. You should hear a beep and see confirmation that the cartridge has been inserted. If you have difficulty, see Cannot insert an ink cartridge on page 226. 140 Chapter 16 Handling ink cartridges and printhead ENWW - HP DesignJet T3500 | Users Guide - Page 151
, or counterfeit ink cartridges. Any service or repair required as a result is not covered under the warranty. System ink flushing, color calibration, and printhead alignment are recommended. If you experience print-quality problems, HP recommends changing to Original HP inks. Safe mode Under - HP DesignJet T3500 | Users Guide - Page 152
● Serial number ● Status, see Front-panel error messages on page 235 ● Volume of ink it has used ● Warranty status ● Install date You can also get some of this information from the HP Utility. For an explanation of the printhead status messages, see Printhead status messages on page 228. If the - HP DesignJet T3500 | Users Guide - Page 153
left side of the printer. CAUTION: If the carriage is left in the removal position for more than three minutes without inserting or removing the printhead, it tries to move back to its normal position in the right-hand end. 3. The front panel asks you to lift the scanner. 4. Locate the - HP DesignJet T3500 | Users Guide - Page 154
5. Raise the blue printhead cover. 6. Pull the blue cover back towards you, raising the black piece to which it is attached. 7. Leave the black piece approximately vertical. 144 Chapter 16 Handling ink cartridges and printhead ENWW - HP DesignJet T3500 | Users Guide - Page 155
out of the carriage. Insert the printhead NOTE: You cannot insert a new printhead successfully if a connected ink cartridge has not enough ink to complete the printhead replacement process. In this case, you should replace the ink cartridge before inserting the new printhead. You can use the old - HP DesignJet T3500 | Users Guide - Page 156
2. Check that the printhead is correctly aligned with its ink connectors. 3. Lower the black piece over the printhead. 146 Chapter 16 Handling ink cartridges and printhead ENWW - HP DesignJet T3500 | Users Guide - Page 157
the scanner. 6. The front-panel display confirms that the printhead is correctly inserted. The printer starts checking and preparing the printhead. The default routine process takes 10 minutes. If the printer finds problems in preparing the printhead, it takes longer, up to 45 minutes. After the - HP DesignJet T3500 | Users Guide - Page 158
HP to design future products to meet our customers' printing needs. The information collected by the memory chip does not include information that could be used to identify a customer or user of the cartridge or printer. HP collects a sample of the memory chips from ink cartridges returned to HP - HP DesignJet T3500 | Users Guide - Page 159
17 Printer maintenance ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure File Erase ● Disk Wipe ENWW 149 - HP DesignJet T3500 | Users Guide - Page 160
HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink alert to get help in solving the problem. Clean the exterior of the printer Clean , follow the instructions below. 1. Do not remove the ink cartridges or printhead. 2. Make - HP DesignJet T3500 | Users Guide - Page 161
in the printer. From time to time firmware updates will be available from HP. These updates increase the printer's functionality, enhance its features, and may correct minor problems. IMPORTANT: You are strongly recommended to update the firmware periodically in order to take advantage of the - HP DesignJet T3500 | Users Guide - Page 162
panel to guide you through the update process. Update the software To update printer drivers and other software for your printer, go to http://www.hp.com/go/T3500/drivers. ● Under Windows, HP Software Update regularly offers to update your software automatically, and the HP Designjet Utility may - HP DesignJet T3500 | Users Guide - Page 163
.com/go/webjetadmin. If you have difficulty in using Secure File Erase from Web JetAdmin, please contact HP Support: see Contact Support on page 240. The Secure File Erase configuration can be changed from Web JetAdmin or the Embedded Web Server (Setup > Security). Disk Wipe Disk Wipe - HP DesignJet T3500 | Users Guide - Page 164
18 Scanner maintenance ● Clean the scanner's glass plate ● Replace the scanner's glass plate ● Calibrate the scanner 154 Chapter 18 Scanner maintenance ENWW - HP DesignJet T3500 | Users Guide - Page 165
Clean the scanner's glass plate You are recommended to clean the scanner's glass plate periodically, depending on how often you use the scanner. 1. Turn off the printer using the Power key at the front, then also turn off the power switch at the rear and disconnect the power cable. 2. There is a - HP DesignJet T3500 | Users Guide - Page 166
3. Gently wipe the glass plate and the surrounding area with a lint-free cloth dampened with water and then wrung dry. A suitable cloth is provided with the printer. CAUTION: Do not use abrasives, acetone, benzene or fluids that contain these chemicals. Do not spray liquids directly onto the scanner - HP DesignJet T3500 | Users Guide - Page 167
● Clean the pressure rollers and the feed rollers. ENWW Clean the scanner's glass plate 157 - HP DesignJet T3500 | Users Guide - Page 168
plate Over time, the condition of the glass plate can deteriorate. Small scratches on the surface of the glass can reduce image quality. Contact HP Support (see Contact Support on page 240) to order a new glass plate. 1. Turn off the printer using the Power key at the front, then also turn off the - HP DesignJet T3500 | Users Guide - Page 169
2. There is a small lever at the rear left of the scanner. Slide the lever up and open the scanner cover. WARNING! Do not lift the scanner while the scanner cover is open. Your fingers or hand may be trapped or crushed. 3. Unscrew 4 screws from the upper part if you intend to replace any of the - HP DesignJet T3500 | Users Guide - Page 170
4. Remove the plastic piece (upper or lower as appropriate), and the plastic tabs next to the glass you intend to remove. 5. Slide the glass laterally to remove it. 160 Chapter 18 Scanner maintenance ENWW - HP DesignJet T3500 | Users Guide - Page 171
6. Slide the new glass into place. 7. Put back the plastic tabs you removed earlier. ENWW Replace the scanner's glass plate 161 - HP DesignJet T3500 | Users Guide - Page 172
8. Put back and screw in the plastic piece you removed earlier. 9. Close the scanner cover and gently push it down to lock it into place. 10. Reconnect the printer's power cable, turn on the power switch at the rear, and turn on the printer using the Power key. 162 Chapter 18 Scanner maintenance - HP DesignJet T3500 | Users Guide - Page 173
guide. If you perform calibration successfully and still have concerns about the image quality, please read Troubleshooting scan-quality issues on page 200 in order to detect whether you are facing a product , call HP support and report the error code that appears in the front panel. - HP DesignJet T3500 | Users Guide - Page 174
19 Supplies and accessories ● How to order supplies and accessories ● Introduction to the accessories 164 Chapter 19 Supplies and accessories ENWW - HP DesignJet T3500 | Users Guide - Page 175
Yellow Designjet Ink Cartridge HP 764 300-ml Matte Black Designjet Ink Cartridge HP 764 300-ml Photo Black Designjet Ink Cartridge HP 764 300-ml Gray Designjet Ink Cartridge Part number B3P07A B3P08A B3P09A B3P11A B3P12A C1Q13A C1Q14A C1Q15A C1Q16A C1Q17A C1Q18A Table 19-2 Printhead Printhead HP - HP DesignJet T3500 | Users Guide - Page 176
Table 19-3 Roll paper Paper type HP Bond and Coated Paper HP Universal Bond Paper g/m² 80 HP Bright White Inkjet Paper 90 HP Universal Coated Paper 90 HP Coated Paper 90 HP Universal Heavyweight Coated 125 Paper HP Heavyweight Coated Paper 130 HP Super Heavyweight Plus Matte 210 Paper - HP DesignJet T3500 | Users Guide - Page 177
.5 m (100 ft) 610 mm (24 in) 914 mm (36 in) Q7991A Q7993A HP Premium Instant-dry Satin Photo 260 Paper 22.9 m (75 ft) 30.5 m (100 ft) 610 mm (24 in) 914 mm (36 in) Q7992A Q7994A TIP: The dye inks used by your printer will fade very quickly on instant-dry photo - HP DesignJet T3500 | Users Guide - Page 178
accessories can be ordered for your printer. Name HP Designjet PostScript PDF Upgrade Kit HP Designjet T3500 36-in Spindle HP SmartStream Preflight Manager for HP Designjet HP SmartStream Print Controller for T3500 Product number C0C66A G8B09A E2P02A E2W16A Introduction to the accessories - HP DesignJet T3500 | Users Guide - Page 179
HP SmartStream HP Designjet SmartStream is a printing management application for technical-production attended environments, which uses the Adobe PDF Print Engine for fast and accurate PDF problem HP SmartStream does not need or use the printer driver. However, you may want to keep the printer driver - HP DesignJet T3500 | Users Guide - Page 180
20 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type is not in the list ● The printer printed on the wrong printer after printing has completed ● The cutter does not cut well ● The roll is loose on the spindle 170 Chapter 20 Troubleshooting paper issues ENWW - HP DesignJet T3500 | Users Guide - Page 181
aligned, the front panel displays an error and instructions to start again. To start the pull the paper and you hear a beep. ● Guide the sheet, especially thick papers, when the printer only purchased sheets. In case of any problem, please follow the instructions given on the front-panel display. - HP DesignJet T3500 | Users Guide - Page 182
list in the driver or front panel ink combination, select paper type Photo Paper > Photo Gloss Paper. After printing, the paper has wrinkles or there is too much ink Reduce the quantity of ink, or use thicker paper. Matte paper categories from thinnest to thickest are: 172 Chapter 20 Troubleshooting - HP DesignJet T3500 | Users Guide - Page 183
use less ink than usual for the loaded paper. For other print-quality problems, see Troubleshooting print-quality the job on hold for paper. You can manually resume the job, forcing it to print on printed? When a user sends a job, the desired paper type can be set (in the driver or in the Embedded - HP DesignJet T3500 | Users Guide - Page 184
not checked in the driver, and that there are HP-GL/2 and HP RTL file can be printed on a 914 mm (36 in) roll of paper and will not be put on hold for paper. ● For other file formats, such as PostScript, PDF error 81:01 or 86:01. 1. Lift the scanner. 174 Chapter 20 Troubleshooting paper issues ENWW - HP DesignJet T3500 | Users Guide - Page 185
2. Move the carriage manually to the left side of the printer, if feasible. 3. Go to the paper path. ENWW The paper has jammed in the print platen 175 - HP DesignJet T3500 | Users Guide - Page 186
4. Cut the paper with a pair of scissors. 5. Open the roll cover. 176 Chapter 20 Troubleshooting paper issues ENWW - HP DesignJet T3500 | Users Guide - Page 187
6. Manually rewind paper onto the roll. 7. If the leading edge of the paper is ragged, trim it carefully with scissors. ENWW The paper has jammed in the print platen 177 - HP DesignJet T3500 | Users Guide - Page 188
by holding down the power button for a few seconds, or by turning the power switch at the rear off and then on. 178 Chapter 20 Troubleshooting paper issues ENWW - HP DesignJet T3500 | Users Guide - Page 189
of the stacker pivoting cover (See Stacker pivoting cover separator on page 61). Remember to deactivate them before stacking other paper types. When printing high ink density plots, it is recommended to use paper over 80 g/m2. The printer reports unexpectedly that the stacker is full The printer may - HP DesignJet T3500 | Users Guide - Page 190
● Paper often tends to curl near the end of a roll, which can cause output problems. Load a new roll, or remove prints manually as they are completed. If you see the message Please remove the print from the basket need to be replaced or reloaded. 180 Chapter 20 Troubleshooting paper issues ENWW - HP DesignJet T3500 | Users Guide - Page 191
General advice ● Print-quality troubleshooting wizard ● Recalibrate the paper is not flat ● The print is scuffed or scratched ● Ink marks on the paper ● Black ink comes off when you touch the print ● Edges of objects image ● A PDF file is clipped or objects are missing ● The Image Diagnostics Print - HP DesignJet T3500 | Users Guide - Page 192
● If you still have a problem 182 Chapter 21 Troubleshooting print-quality issues ENWW - HP DesignJet T3500 | Users Guide - Page 193
and printhead have not passed their expiration dates: see Maintain the ink cartridges on page 150. For the latest information, please visit http://www.hp.com/go/T3500/support. Print-quality troubleshooting wizard The print-quality troubleshooting wizard can help with the following problems - HP DesignJet T3500 | Users Guide - Page 194
advances. See Troubleshooting print-quality HP papers in the Front Panel have been optimized by default and unless you experience image quality problems problems such as banding or graininess in your printed image. NOTE: Whenever you update the printer's firmware display shows any errors in the - HP DesignJet T3500 | Users Guide - Page 195
4. Select the percentage of change from -100% to +100%. To correct light banding, decrease the percentage. To correct dark banding, increase the percentage. 5. Press OK on the front panel, to save the value. 6. Wait until the front panel displays the status screen and reprint your print. Return to - HP DesignJet T3500 | Users Guide - Page 196
183. If the problem persists despite all the above actions, contact your customer service representative for further support. Lines are too are using the PCL3GUI or the HP-GL/2 driver for Windows, you can find the Max. Application Resolution option in the driver dialog's Advanced tab, under - HP DesignJet T3500 | Users Guide - Page 197
should align the printhead. See Align the printhead on page 227. After alignment, you may wish to reprint your job in case the problem has been solved. 195. If the problem persists despite all the above actions, contact your customer service representative for further support. Lines appear stepped - HP DesignJet T3500 | Users Guide - Page 198
blocks are wrongly colored. To correct this kind of problem: 1. Align the printhead. See Align the printhead on page 227. 2. Reseat the printhead by removing and then reinserting it. See Remove the printhead on page 142 and Insert the printhead on page 145. Lines are discontinuous If your lines - HP DesignJet T3500 | Users Guide - Page 199
you change the print-quality settings, you may wish to reprint your job at this point in case the problem has been solved. 4. Go to the front panel and press , then Image-quality maintenance > Calibration status to see the printhead alignment status. If the status is PENDING, you should align the - HP DesignJet T3500 | Users Guide - Page 200
. If the problem persists despite all the above actions, contact your customer service representative for further support. The paper HP Super Heavyweight Plus Matte Paper. 3. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink - HP DesignJet T3500 | Users Guide - Page 201
application. Soaked paper can damage the printhead. Try the following suggestions to avoid this problem: 1. Increase the margins by HP Super Heavyweight Plus Matte Paper. 5. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink - HP DesignJet T3500 | Users Guide - Page 202
print-quality slider to Quality in the driver dialog, select the custom print-quality options across the print. To avoid this problem: 1. Print the Image Diagnostics Print. HP Heavyweight Coated Paper and HP Super Heavyweight Paper. See Order paper on page 165. 192 Chapter 21 Troubleshooting - HP DesignJet T3500 | Users Guide - Page 203
colors you want. See Color adjustment options on page 103. If the problem persists despite all the above actions, contact your customer service representative for further support. Color accuracy using EPS or PDF images in page layout applications Page layout applications such as Adobe InDesign and - HP DesignJet T3500 | Users Guide - Page 204
files, try to ensure that the EPS, PDF or grayscale images are already in the same and will have to print the page again. ● There may be a communications problem between your computer and the printer. Check your network cable. ● Check to make Chapter 21 Troubleshooting print-quality issues ENWW - HP DesignJet T3500 | Users Guide - Page 205
troubleshooting PDF files could be clipped or lose some objects when printing with the HP-GL/2 driver at high resolution. In order to avoid such problems printhead reliability problems. It helps you to check the performance of the printhead, and whether it suffers from clogging or other problems - HP DesignJet T3500 | Users Guide - Page 206
problem printhead performance. ● Part 1 (top) consists of rectangles of pure colors, one for each ink printhead nozzle. This part complements the first, and aims more specifically to detect how many faulty nozzles each printhead color, you should clean the printhead, selecting the relevant color group - HP DesignJet T3500 | Users Guide - Page 207
Diagnostics Print to see whether the problem has been solved. 3. If the problem still remains, replace the printhead (see Handling ink cartridges and printhead on page 137), or contact HP Support (see Contact Support on page 240). If you still have a problem If you still experience print-quality - HP DesignJet T3500 | Users Guide - Page 208
a non-HP RIP, its settings may be incorrect. See the documentation that came with the RIP. ● Check that your printer's firmware is up to date. See Update the firmware on page 151. ● Check that you have the right settings in your software application. 198 Chapter 21 Troubleshooting print-quality - HP DesignJet T3500 | Users Guide - Page 209
Troubleshooting scanner issues Cannot access the network folder or HP Designjet the following steps may help you to locate and solve the problem. 1. Use the front panel to check the status of your will speed up the scanning process. For JPEG and PDF scan jobs, you can also change the Quality setting - HP DesignJet T3500 | Users Guide - Page 210
23 Troubleshooting scan-quality issues ● Random vertical lines ● Wrinkles or folds ● Line discontinuities ● Grain in area fills when scanning plain A defect is a common image artifact that usually appears when using any CIS scanner. These are 200 Chapter 23 Troubleshooting scan-quality issues ENWW - HP DesignJet T3500 | Users Guide - Page 211
product use any printed version of this guide to test the scanner, as response to any of the errors described in this chapter. Random in these cases, the problem can be solved). Here not damaged (if so, call HP support and ask for a new their focus plane, at the price of a very limited depth of - HP DesignJet T3500 | Users Guide - Page 212
the scan, and this time make sure that the product is correctly positioned (it is flat on the problem); if it is damaged, call HP support and ask for a new maintenance sheet. 4. If the problem persists, proceed to analyze the following areas of the diagnostic plot: 202 Chapter 23 Troubleshooting - HP DesignJet T3500 | Users Guide - Page 213
of these defects in the studied areas, call HP support and report a "line discontinuities" error after calibration. The four vertical thin black lines copy, setting the content type to Image. 3. If the problem persists: ● If the problem appears when copying, use Best quality. We also recommend - HP DesignJet T3500 | Users Guide - Page 214
(an old or damaged maintenance sheet may cause this problem); if it is damaged, call HP support and ask for a new maintenance sheet. 5. If the problem persists, proceed to analyze areas 11 and 12 of , see Completely wrong colors on page 215. 204 Chapter 23 Troubleshooting scan-quality issues ENWW - HP DesignJet T3500 | Users Guide - Page 215
errors, proceed to analyze again pattern number 9 and modules A through E of the diagnostic plot. 3. After analyzing pattern 9, if you see some color differences between left and right sides of the bars for neutral and vivid colors, call HP support between CIS modules This problem can be found when - HP DesignJet T3500 | Users Guide - Page 216
mode, we recommend using grayscale instead. 2. If the problem persists, turn the original plot 90 degrees before scanning it again. 3. If the problem persists, clean and calibrate the scanner as indicated in Scanner in doubt, use photo paper). 206 Chapter 23 Troubleshooting scan-quality issues ENWW - HP DesignJet T3500 | Users Guide - Page 217
PDF file, try opening the PDF file in Adobe Acrobat and saving it as a PDF/A file. For more information, see http://www.adobe.com/products/ other way around. If you see this effect, call HP support and report "color fringing problem after calibration". Clipping in dark or light areas Sometimes you - HP DesignJet T3500 | Users Guide - Page 218
damaged (if so, call HP support and ask for a new maintenance sheet). Re-scan your original after the calibration is completed. 4. If the problem persists, analyze patterns 16 areas, call HP support and report "Clipping in dark/light areas". 208 Chapter 23 Troubleshooting scan-quality issues ENWW - HP DesignJet T3500 | Users Guide - Page 219
However, if the calibration ended correctly, scan your original again and check that the colored vertical bands have disappeared. 2. If the problem persists, call HP support and report "vertical red/green bands after calibration". The stop-start effect Your printer is a complex machine, which may be - HP DesignJet T3500 | Users Guide - Page 220
diagnostic plot. If you find a problem similar to that shown below, call HP support and report a "stop-start effect" error. Vibration If your printer is not while you are scanning. Scan your original again. 2. If the problem persists, change (increase or decrease) the scanning resolution and re - HP DesignJet T3500 | Users Guide - Page 221
persists, analyze pattern 4 of the diagnostic plot. If you see the problem shown on the right, call HP support and report a "vibration problem". Horizontal periodical banding This problem can be found in scanners with a defective pressure roll in some CIS modules. In this case, you may sometimes - HP DesignJet T3500 | Users Guide - Page 222
. If not, reboot the machine and call HP support reporting the error appearing at the front panel. If no error is given in the front panel then report in Scanner maintenance on page 154 and repeat your scan. 3. If the problem persists, repeat the scan or copy using a higher resolution (High or Max - HP DesignJet T3500 | Users Guide - Page 223
. If you can see discontinuities in the black and white lines, call HP support and report a "defocus or blurring" error. Incorrect paper advance, skew during scanning, or horizontal wrinkles You may encounter problems with some thick glossy originals being moved through the scanner's paper path. In - HP DesignJet T3500 | Users Guide - Page 224
the previous step, restart the scanner by turning it off and on again. If you find an error message on the front panel during this operation, call HP support and report the error message. If no error message appears, try repeating your scan. 214 Chapter 23 Troubleshooting scan-quality issues ENWW - HP DesignJet T3500 | Users Guide - Page 225
indicated in Scanner maintenance on page 154. If this operation fails, call HP support with the error code given on the front panel. If no error code appears, try to repeat your scan. 4. If the problem persists, call HP support and report a "vertical black band 20 cm wide". The scanner damages some - HP DesignJet T3500 | Users Guide - Page 226
green and blue lights alternately. If not, call HP support and report "scanner lid sensor failure". 2. If If not, call HP support and report an "incorrect paper advance" error. Remember that your scanner (29 mil). Object replication (ghosting) This error very rarely appears in CIS scanners. However - HP DesignJet T3500 | Users Guide - Page 227
problem persists, analyze pattern 3, modules A through E, of the diagnostic plot. Call HP support and report an "object replication" issue if you see the kind of error example, in an original CAD image with a 1:100 scale, if user selects scale to 50%, the printed plot will have an accurate scale of - HP DesignJet T3500 | Users Guide - Page 228
are often loaded into the scanner with some degree of skew. In order to correct for this unavoidable problem, the scanner has a built-in automatic de-skew algorithm, which measures the skew in the original are using at every new scanner job. 218 Chapter 23 Troubleshooting scan-quality issues ENWW - HP DesignJet T3500 | Users Guide - Page 229
24 The scanner diagnostic plot ● Prepare the printer and the paper to print the diagnostic sheet ● Visual check for errors while printing the diagnostic sheet ● Scan or copy the diagnostic plot ● Monitor calibration ● Save the diagnostic plot for future use ENWW 219 - HP DesignJet T3500 | Users Guide - Page 230
, then Internal prints > Scanner IQ plot or Visual check for errors while printing the diagnostic sheet Once the diagnostic plot is printed, the printed diagnostic plot are described below. If you find any of these problems, you should follow the recommended recovery procedure, all of which are - HP DesignJet T3500 | Users Guide - Page 231
Alignment Looking at patterns 4, 13, and 14, you may find problems with the printer's printhead alignment, which can cause defects such as the following. Additionally, misalignment problems can be seen in patterns 4 and 9 in the form of color fringing (which is exaggerated below, on the right). - HP DesignJet T3500 | Users Guide - Page 232
shadow or highlight details Looking at pattern 16, you may find a problem with the color calibration of the printer (CLC process). If you can the printheads need to be cleaned. You can launch printhead cleaning from the front panel by pressing , then Image-quality maintenance > Clean printhead. - HP DesignJet T3500 | Users Guide - Page 233
printheads are not working correctly. Replacing the printhead for the color showing the streaks may solve the problem. Grain Looking at patterns 1, 2, and 3, you may find problems in the printer's paper advance or the printheads analyzed more easily by a remote support engineer if necessary. If you - HP DesignJet T3500 | Users Guide - Page 234
Copy ● Content type: Image ● Compression: medium ● Paper type: photo or matte, according to the paper used to print the diagnostic plot. Use photo if in doubt. ● Quality: Best ● Content type: Image ● Paper type: photo or matte, according to the paper used to print the diagnostic plot. Use photo if - HP DesignJet T3500 | Users Guide - Page 235
25 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert the printhead ● The front-panel display recommends reseating or replacing the printhead ● Clean the printhead ● Align the printhead ● Printhead status messages ENWW - HP DesignJet T3500 | Users Guide - Page 236
have correctly closed and latched the printhead cover, see Insert the printhead on page 145. The front-panel display recommends reseating or replacing the printhead 1. Remove the printhead, see Remove the printhead on page 142. 226 Chapter 25 Troubleshooting ink cartridge and printhead issues ENWW - HP DesignJet T3500 | Users Guide - Page 237
Image-quality maintenance > Align printhead. NOTE: Printhead alignment can also be started from the Embedded Web Server (Support > Print Quality Troubleshooting), or from the HP Utility (Windows: Support > Print Quality Troubleshooting; Mac OS X: Print Quality Troubleshooting). ENWW Clean the - HP DesignJet T3500 | Users Guide - Page 238
for use in printing. ● Non-HP ink: Ink from a used, refilled, or counterfeit ink cartridge has passed through the printhead. See the limited warranty document provided with your printer for details of the warranty implications. 228 Chapter 25 Troubleshooting ink cartridge and printhead issues ENWW - HP DesignJet T3500 | Users Guide - Page 239
26 Troubleshooting general printer issues ● The printer will not start ● The printer does not print ● The printer seems slow ● The printer behaves strangely ● Communication failures between computer and printer ● Cannot access the HP Utility ● Cannot access the Embedded Web Server ● Cannot connect - HP DesignJet T3500 | Users Guide - Page 240
47. ● You may not have installed in your computer the correct driver for your printer, see the Assembly instructions. ● If you are printing on a sheet, you must specify Manual Feed as the paper source in your printer driver. ● The printer may be holding the job for paper or accounting information - HP DesignJet T3500 | Users Guide - Page 241
the job, and print it in manual mode. ● You may be experiencing again. If you still experience problems, please contact your customer service representative. The printer seems slow an image to the printer. ● Your computer displays an error message when you are trying to print. ● Your computer - HP DesignJet T3500 | Users Guide - Page 242
HP Utility on page 44. Make sure your printer driver is available and working correctly for the HP Designjet Utility in Windows. From the front panel, press , then Connectivity > Network Connectivity > Advanced > Web Services the wizard manually at any Troubleshooting general printer issues ENWW - HP DesignJet T3500 | Users Guide - Page 243
Support > Connectivity troubleshooting. If any test fails, the printer describes the problem and recommends how to solve it. Web Services issues For any issues with HP ePrint, visit HP Connected: https://www.hpconnected.com (availability varies by product and prepare the printhead. However, it - HP DesignJet T3500 | Users Guide - Page 244
alerts, such as "ink cartridge low on ink", that reappear when the problem. Follow the instructions to achieve your required result. NOTE: There are environments that do not support bidirectional communication. In those cases, alerts do not reach the job owner. 234 Chapter 26 Troubleshooting - HP DesignJet T3500 | Users Guide - Page 245
see Contact Support on page 240. Table 27-1 Text messages Message [Color] cartridge altered [Color] cartridge has expired [Color] cartridge is low on ink [Color] cartridge is missing [Color] cartridge is non-HP ink [Color] cartridge is out of ink [Color] cartridge is very low on ink Printhead error - HP DesignJet T3500 | Users Guide - Page 246
Table 27-2 Numerical error codes Error code Recommendation 05.5:10 Update the printer's BIOS. 08:04 Restart the printer. If the problem persists, update the printer's firmware. See Update the firmware on page 151. 08:08 Retry the operation that you were attempting. If it fails again, restart - HP DesignJet T3500 | Users Guide - Page 247
error codes (continued) Error code Recommendation 63:20 A potential problem HP-GL/2 driver select the Advanced tab and then Send job as a bitmap. 74.01 An error occurred when loading the firmware printhead's carriage. If the paper has jammed, clear the obstruction by following the instructions - HP DesignJet T3500 | Users Guide - Page 248
Web browser, go to http://printer IP address/hp/device/webAccess/log.html. 2. The Embedded Web Server will send you a file with the extension .trb containing the system error log. Alternatively, select the Support tab, then Service Support > Download Diagnostic Package. 238 Chapter 27 Front-panel - HP DesignJet T3500 | Users Guide - Page 249
28 Get help ● Contact Support ● HP Support Center ● HP Proactive Support ● Customer Self Repair ENWW 239 - HP DesignJet T3500 | Users Guide - Page 250
help. If that does not apply to your case, please contact HP Support which is available by telephone or instant messaging. What to do before you contact ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party software - HP DesignJet T3500 | Users Guide - Page 251
the best performance from your HP Designjet printers and solutions. Join the HP community at the HP Support Center, your large-format printing community, for 24×7 access to: ● Multimedia tutorials ● Step-by-step how-to guides ● Downloads: the latest printer firmware, drivers, software, paper presets - HP DesignJet T3500 | Users Guide - Page 252
customers the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you (the end user) so that you can replace them. Using this program, you can replace parts at your own convenience. Convenient, easy to use ● An HP Support Specialist will diagnose - HP DesignJet T3500 | Users Guide - Page 253
Web Server, go to: Support > Browse information > Accessibility features: See more about HP accessibility at www.hp.com/hpinfo/abouthp/accessibility/ for information about the HP Accessibility Program, and HP's commitment to making its products and services accessible to people with disabilities - HP DesignJet T3500 | Users Guide - Page 254
30 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Environmental specifications ● Acoustic specifications 244 Chapter 30 Printer specifications ENWW - HP DesignJet T3500 | Users Guide - Page 255
HP 727 ink supplies Printhead Ink cartridges One printhead, with doubled nozzles for matte black Cartridges containing 40 ml of ink: gray, photo black, matte black, yellow, magenta, and cyan Cartridges containing 130 ml of ink the output stacking tray with manual mode. Table 30-3 Printing - HP DesignJet T3500 | Users Guide - Page 256
Best or Normal mode with HP Matte Film roll feed. Table 30-6 Graphic languages supported HP Designjet Languages T3500 HP PCL3GUI, HP-GL/2 and HP RTL, CALS G4, TIFF, JPEG, URF PostScript upgrade HP PCL3GUI, HP-GL/2 and HP RTL, CALS G4, TIFF, JPEG, URF, Adobe PDF 1.7, Adobe PostScript 3 Scanner - HP DesignJet T3500 | Users Guide - Page 257
Memory specifications Table 30-8 Memory specifications HP Designjet Physical DRAM T3500 series 2.5 GB Virtual file-processing memory 128 GB Hard disk 320 GB Power specifications Table 30-9 Printer power specifications Source Frequency Max. Current Typical Consumption - HP DesignJet T3500 | Users Guide - Page 258
instead. HP Designjet printers no longer support AppleTalk. main hazards to electronic products. Therefore, to prevent ESD sensitive devices (such as the printhead or ink cartridges). Additionally, to reduce the generation with older Ethernet devices. Firmware Software that controls your printer - HP DesignJet T3500 | Users Guide - Page 259
HP RTL HP Raster Transfer Language: a language defined by HP to describe raster (bitmap) graphics. HP-GL/2 HP Graphics Language 2: a language defined by HP color profiles. Ink cartridge A removable printer component that stores ink of a particular color and provides it to the printhead. IP address - HP DesignJet T3500 | Users Guide - Page 260
format into data suitable for a particular printer. Printhead A removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) and deposits it on the paper, through a cluster of nozzles. Spindle A rod that supports a roll of paper while it is being used - HP DesignJet T3500 | Users Guide - Page 261
DNS settings 38 draft printing 76 driver preferences 31 drying time change 63 E economize on ink 81 on paper 79 email error messages front panel 235 log 237 F fading colors 194 features of printer 5 file erase, secure 152 file system check 233 firewall status 40 firmware update 151 manual - HP DesignJet T3500 | Users Guide - Page 262
194 missing objects 195 PDF problems 195 ink economical use of 81 ink cartridge about 138 cannot insert 226 insert 139 maintenance 150 order 165 remove 138 specification 245 status 138 status messages 226 internal prints 12 Internet connection manual setup 19 setup 19 troubleshooting 232 IP address - HP DesignJet T3500 | Users Guide - Page 263
ink cartridges 165 paper 165 printhead 172 paper suitability 26 paper types 165 PDF clipped 195 PDF missing objects 195 Photoshop, print from HP Utility 69 printer driver 71 USB flash drive 68 print job nesting 80 print preview 76 print quality select 72 print-quality problems banding 185 black ink - HP DesignJet T3500 | Users Guide - Page 264
245 spindle 168 roll load 50 spindle adaptor kit 168 stacker 58 statistics ink cartridge 138 usage 134 stepped lines 187 store the printer 150 Support Center 241 support services how to contact 240 HP Proactive Support 241 HP Support Center 241 what you need to do 240 Who to contact 240 T TCP
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HP Designjet T3500 Production MFP
User guide