HP Designjet 10000s HP Designjet 10000 Series - User's Guide
HP Designjet 10000s Manual
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- HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 1
HP Designjet 10000s Printer series User's Guide - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 2
not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied or translated to another language without the prior written consent of Hewlett-Packard Company. - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 3
of contents 1 Introduction Using this guide ...2 Introduction ...2 How do I ...2 The problem is ...2 Tell me about ...2 Index ...2 The printer's main components ...2 Front view ...3 Rear view ...4 The heaters ...5 The printer's front panel ...5 Front panel controls and indicators 6 Using the front - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 4
dedicated liner 167 Use the special edge guards for use with a liner 178 Use the liner separator bar ...183 Install the separator bar support assembly 184 Install the separator bar 186 6 How do I maintain the printer? Regular maintenance guide ...189 Daily printhead maintenance ...190 Wiper - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 5
8 The problem is... (troubleshooting topics) The problem is... (checklist) ...234 A printhead crash ...235 Ink cartridge is not installed ...238 Ink cartridge is not detected ...238 Ink cartridge is near expiry date ...238 Ink cartridge has passed its expiry date 239 An error message ...239 Service - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 6
media ...255 Using media ...256 Handling prints ...256 Other precautions ...256 12 Tell me about the ink system Ink cartridges ...257 Replacing an ink cartridge ...259 Ink cartridge storage and disposal 260 HP 790 Waste Ink Bottle ...261 Precautions for handling the waste ink bottle 261 HP 790 Cap - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 7
INK menu & messages ...273 Replacing an empty ink cartridge 273 Replacing ink cartridges during printing 273 The ink cover is open 273 The ink cartridge setting (PRINT DIRECTION 277 Use media edge guard (USE EDGE GUARD 278 Media advance YY BIDIR F.D (R 283 Printhead cleaning mode (PH CLEANING - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 8
298 ICB board version display (CARRIAGE PCA 298 ASIC version display (ASIC VER 298 Heater H/W version display (HEATER HW VER 299 Heater F/W version display (HEATER FW VER 299 HEB board H/W version (HEB Version 299 USB address (USB ADDRESS 299 USB speed (USB SPEED 299 Factory default setting - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 9
Tell me about printer specifications Specifications ...310 Ecological specifications ...311 17 Tell me about ordering supplies and accessories Ordering supplies ...314 Ordering media ...314 Ordering accessories ...315 18 Tell me about getting help HP Customer Care ...317 HP Designjet Online ...318 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 10
x ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 11
Introduction 1 Introduction ● Using this guide ● The printer's main components ● The printer's front panel ● Main scroller controls ● The printer's heaters ● Connect to a computer ● Turn the power on/off ● Replace an ink cartridge ● Print Modes ● Safety precautions ● Handling precautions ENWW 1 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 12
that may occur while printing. Tell me about ... These chapters contain reference information, including the specifications of the printer, and the part numbers of media types, ink supplies, and other accessories. Index In addition to the table of contents, there is an alphabetical index to help you - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 13
Front view Introduction 1. Media Load Lever 2. Printer front panel 3. Right ink supply station 4. Foot switch connection 5. Media winding direction switch 6. Media rewind switch (white) 7. Media advance switch (black) 8. Main scroller 9. Tension bar 10. Tension bar guide 11. Caster wheel 12. Left - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 14
4. Printer Online - Cancel keys 5. Heater on/off switch 6. Heater power socket 7. Main scroller (take-up reel) 8. USB port 9. Foot switch connector 10. Media winding direction switch 11. Media rewind switch (white) 12. Media advance switch (black) 13. Waste ink bottle 14. Cap cover 15. Carriage - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 15
Introduction 17. Printhead height lever 18. Printer power socket 19. Printer power on/off switch The heaters The printer includes three heaters for fixing and stabilizing the printed image on the media. Each heater is controlled separately. 1. Printhead 2. Rear heater (dries the ink and stabilizes - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 16
-to-date information about the status of the printer, the ink cartridges, the media, etc. ● It can provide guidance when using the printer. ● It displays warning and error messages when appropriate. ● It can be used to change the values of printer settings, consequently changing the operation of the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 17
) ● Off: normal (no error has occurred) C. The green Ink LED shows the status of the ink cartridges. ● On: all ink cartridges are present ● Flashing: ink is running out in at least one cartridge ● Off: no ink (ink has run out in at least one cartridge) D. The green Media LED shows whether media is - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 18
Introduction ● Switch between menu group screens with the Shift key. To access a menu, use the arrow key that corresponds to the menu group you want to access. To switch to the next menu group, press Shift. To switch to - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 19
feed controls are located on the control panel next to the main scroller drive unit at the feed side of the printer. This control panel provides the necessary switches to control the manual advance or rewind of media through the media path (from the feed side to take-up side of the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 20
on the control panel next to the main scroller (take-up reel) drive unit at the take-up side of the printer. This control panel provides the necessary switches to control the manual advance or rewind of media through the media path (from the feed side to take-up side of the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 21
ENWW Main scroller controls 11 Introduction - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 22
heater's front panel The heater's front panel is located on the front of the printer, on the left-hand side. The heater front panel displays the settings for the Front, Print, and Rear heaters. It can also be used to control the temperature settings. 1. The display screen, at the top of the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 23
Connection procedure CAUTION Make sure the USB cable is correctly routed to avoid contact with the media. NOTE Before you connect the USB cable, you should ensure that the RIP is installed so that the printer can be detected by your operating system. Refer to the instructions that came with your RIP - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 24
cable (2) from the rear of your printer if it is already connected. 2. Turn the printer off at the front panel. 3. Power off the printer using the power switch at the rear. 4. Connect a USB cable (2) to the USB connector (1) at the rear of the printer. 5. Use the cable clamps (4) provided, to secure - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 25
the other power plug of the cable into a suitable electrical outlet. WARNING! Avoid overloading the printer's electrical outlet with multiple devices. Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power cord. A damaged power cord causes a risk of - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 26
RECOVERY is displayed on the front panel to avoid ink drops and damage to the printhead. 5. When you turn the printer power on, the heater front panel display turns on. Turn on the heater power on/off switch at the rear of the printer to use the heater. When the heater power is off, the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 27
on the rear of the printer should be used only when the printer is turned off to move it, to connect it to a computer, or to install or maintain printer parts. CAUTION If you need to leave the printer unattended for any reason, ensure that the printer is on, the ink cartridges are full, and the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 28
only when turning the printer off completely for removal, installation, or servicing. Replace an ink cartridge CAUTION Always use genuine HP ink cartridges. These have been designed for high-quality imaging performance and reliable printer operation. Using non-HP inks may cause poor print quality - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 29
you when you need to change an ink cartridge. XX: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan) XX: Ink name (C: Cyan M: Magenta Y: Yellow) NOTE The printer will continue to print while you are replacing an ink cartridge. To replace an empty ink cartridge: 1. Press the clip (1) to open the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 30
Introduction 2. Remove an ink cartridge (1) from the printer. 3. Insert a new ink cartridge (1) into the printer. 4. Close the ink cover (1). 20 Chapter 1 Introduction ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 31
oriented - 4-pass) This is the standard print mode for this printer and is the mode you should normally use. It provides a print resolution of 720 x 720 dpi at a print speed of 16 m2/h. The image quality is processed at high resolution. 2. "H-QUALITY" (Image quality oriented - 8-pass) This mode is - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 32
to electromagnetic interference. ● Do not disassemble or repair the printer yourself. Do not reinstall the printer in a new location. Call your local HP Service Representative for service. ● Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power cord - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 33
● A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal parts of the printer. ● During an electrical (thunder/lightning) storm. ● During a power failure. ● Inks used in the printer and liquids in the HP Cleaning kits contain an organic solvent (ethylene glycol - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 34
with the operation of the printer such as loading and unloading media, replacing ink cartridges, inspecting and replacing the waste ink bottle. ● Always hold the safe operation of the printer, heed all of the cautions and warnings contained throughout this manual. 24 Chapter 1 Introduction ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 35
is combustible. Do not expose or store near open flames, sparks, or other sources of ignition. ● HP ink cartridges must be installed before the "Install By" date printed on the cartridge. Use of the ink cartridge 3 months beyond the "Install By" date may cause deterioration in print quality or - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 36
bottle. The bottle must be installed according to instructions or waste ink may overflow. An HP waste ink bottle must always be installed before turning the printer ON. Automatic and manual service cycles produce waste ink that must be contained in an HP waste ink bottle. Do not remove the cap from - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 37
a media roll in the printer using the sub-scroller ● Use the take-up reel ● Use the media edge guards ● Tension bars ● Use media tube flanges ● Change the printhead height ● Remove a media roll from the printer ● Load cut sheet ● Perform a manual media feed ● Use manual nesting ● Increase/reduce - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 38
media operations? Install a media roll in the printer using the main scroller CAUTION Do not touch heater Dropping a media roll could cause personal injury or damage to the printer. The printer's front panel messages will guide you through the process of loading media. To install a media roll - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 39
inside of the media (1) or the outside of the media (2). b. Carefully slide the media tube (2) onto the main scroller (1). ENWW Install a media roll in the printer using the main scroller 29 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 40
c. Use the media positioning tool (2) to set the correct distance between the media (3) edge and the main scroller flange (1). d. Turn the hand-wheel (1) of the main - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 41
flange stopper (2) to lock it to the flange spacer (1) and the main scroller. How do I perform basic media operations? 4. Install the main scroller in the printer. If you are working alone you will need a transport cart (2) to install the main scroller (1). ENWW Install a media roll in the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 42
basic media operations? If there are two people available to load the main scroller (1) by hand, one person will need to use the scroller handling grip (2) to support the main scroller (1). a. Carefully position the drive end (1) of the main scroller into the drive slot (2). 32 Chapter 2 How do - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 43
the tension bar guide. a. Loosen the locking knob (2). b. Move the tension bar guide (1) so that it is aligned with its position label (3). c. Fully tighten the tension bar guide locking knob (2) to lock the tension bar guide (1). ENWW Install a media roll in the printer using the main scroller - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 44
How do I perform basic media operations? 6. Open the rear cover (1). 7. Move the media edge guards (1) to each end of the platen so they will not be hidden under the media. 8. Lift the media load lever (1). 9. Set the feed direction switch (1) to select the way the media is going to be printed, - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 45
10. At the front of the printer, use the black media advance switch (2), or the black media advance switch on the foot switch, to feed enough media , place a backing sheet (3) on or under the curled media to make loading easier. ENWW Install a media roll in the printer using the main scroller 35 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 46
out the media from the center towards the edges of the platen to tension the center area of the media. e. At the front of the printer, use the white rewind switch to rewind the media (1) until it is just protruding from the rear cover. NOTE Rewinding the media ensures there is no - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 47
rear cover. To complete the loading procedure, follow the front panel instructions. 13. Confirm the position of the media edge guards and using the or keys. b. Press the OK key to confirm the selection. 15. Select the whether or not to use nesting. ENWW Install a media roll in the printer using - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 48
to confirm the selection. 16. Select a media type. a. Select the media type using the or keys. There are five preset media types to choose from: ● Paper create a new media type. c. If required, select the NEW MEDIA ENTRY option using the or key and press the OK key (Refer to Manage media types). - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 49
length to match the width of the media. b. Fit flanges to each end of the tension bar. c. Verify that the tension bar guide (2) is located at the correct position for the actual width of the tension bar and adjust as necessary. ENWW Install a media roll in the printer using the main scroller 39 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 50
d. Mount the tension bar (1) in the tension bar guides (2). CAUTION Make sure you install the tension bar with the ESD contact ring at the right hand end of the tension bar (viewed from the front of the printer). How do I perform basic media operations? 40 Chapter 2 How do I perform basic media - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 51
main scroller). This option moves the media out of the affected area but this option is only available when using vinyl chloride (PVC) media, on a single roll, with a width of less than 2,000 mm installed on the main scroller. ENWW Install a media roll in the printer using the main scroller 41 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 52
media operations? Install a media roll in the printer using the sub-scroller CAUTION Do not touch heater surfaces injury or damage to the printer. The printer's front panel messages will guide you through the process of loading media. To install a media roll in the printer on the sub-scroller: - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 53
How do I perform basic media operations? c. Install and tightly lock the flange (1) on the sub-scroller. 3. Install the sub-scroller in the printer. a. Unscrew the attachment knob (2) and remove the tension arm (3) from the sub-scroller center holder (1). b. Loosen the locking knob (1) and slide - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 54
How do I perform basic media operations? c. Open the rear cover (1). d. Move the media edge guards (1) so they will not be hidden under the media. e. Lift the media load lever (1). 44 Chapter 2 How do I perform basic media operations? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 55
sub-scroller holder (1) as close as possible to the sub-scroller flange. b. Push the center sub-scroller holder (1) towards the rear of the printer (this ensures it is seated squarely). c. Fully tighten the center sub-scroller holder locking knob (2). How do I perform basic media operations? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 56
the sub-scroller (1) by hand to rewind the media (2) until it is just protruding from the rear cover. How do I perform basic media operations? NOTE Use your hand to restrain the central area of the media to eliminate any slack. 46 Chapter 2 How do I perform basic media operations? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 57
(1) so that they are correctly positioned over the edge of the media. 6. Close the rear cover (1). To complete the loading procedure, follow the front panel instructions. 7. Select the media feed position. ENWW Install a media roll in the printer using the sub-scroller 47 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 58
to confirm the selection. 9. Select a media type. a. Select the media type using the or keys. There are five preset media types to choose from: ● Paper create a new media type. c. If required, select the NEW MEDIA ENTRY option using the or key and press the OK key (Refer to Manage media types). - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 59
this message on the front panel. If the operation completes correctly, the printer returns to the online or offline state. If it does not complete correctly media is slow to dry. This color difference is most apparent when using vinyl chloride (PVC) media. If raising the temperature (Refer to Heater - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 60
How do I perform basic media operations? NOTE Position the tension bar guide so it does not cause any mechanical interference. 3. Use the media positioning tool (2) to set the correct distance between the edge of the empty media tube (3) and the main scroller flange (1). 4. Turn the hand- - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 61
tighten the knob (3) on the flange stopper (2) to lock it to the flange spacer (1) and the main scroller. How do I perform basic media operations? ENWW Use the take-up reel 51 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 62
your hands in the drive mechanism. 9. Install the main scroller (take-up reel) in the printer. a. Carefully position the drive end of the main scroller (1) into the drive slot on the printer. b. Carefully lower the opposite end of the main scroller (1) into the scroller retainer. 52 Chapter - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 63
How do I perform basic media operations? 10. Use the front panel feed menu to feed the media inside or outside. b. Attach the edge of the media to the media tube on the take-up reel using adhesive tape (1) at center the center position. c. Make sure the media is perfectly straight and then secure - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 64
the tension bar guide (1) is located within the light sensor (2) receiving area and adjust as necessary. 13. At the rear of the printer, set the white (B). 14. Use the front panel feed menu to feed enough media to provide two full turns on the take-up reel (Refer to Perform a manual media feed). - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 65
feeder to create a slack area (approximately 30 cm) in the media sufficient to install the tension bar (Refer to Perform a manual media feed). 18. Position the tension bar (1) in its guides (2) in the slack area of the media. CAUTION Make sure you install the tension bar with the ESD contact flange - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 66
flange (1) on the tension bar (2) so it is positioned against the edge of the media (without the fixing O-rings). 21. At the rear of the printer, set the white media winding direction switch (1) to the correct position for the direction the media is to be taken-up, inner take-up (A) or - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 67
edge guards Set the media edge guards (1) on the right and left of the media in the printing path to reduce the risk of printhead crashes. NOTE When using the media edge guards, the right and left margins increase from 5 mm to 10 mm. If you need to activate or deactivate the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 68
to confirm. Tension bars You use the same tension bars on the media feed side and take-up side of the printer but in order to eliminate different flanges are used for each. The tension bars are provided in three sets, two with flanges and one without flanges providing the following total parts: ● 3 x - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 69
and ESD contact ring (2). ● If the tension bar is going to be installed in the tension bar guides, use the required tension bars to create a total length that is equivalent to the width of the printer, install two standard flanges (1) at the left end and an ESD contact ring (2) and another standard - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 70
associated fixing rings (2). ● If the tension bar is going to be installed in the tension bar guides, use the required tension bars to create a total length that is equivalent to the width of the printer, at the left hand end install one standard flange (1) and one ESD flange (4) , slide the take - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 71
spacer position to suit the media width. 2. Prepare the media tube and slide it onto the scroller. 3. Install the rubber spacer C (1) on the scroller (2). ENWW Use media tube flanges 61 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 72
large space between flange spacer and the edge of the media tube, use the rubber spacer B (3) to fill this gap. 6. Temporarily install the media tube flanges (1) on the rubber spacers. You will adjust the position of these later according to the actual media width. 7. At the rear of the printer - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 73
abrasion to the printed surface when the diameter of the wound media becomes large, consequently degrading the image quality. 11. Adjust the positions of the flanges in position. Use the indications on the labels to equally tighten the locking screws. 13. At the rear of the printer, set the white - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 74
on the thickness of the media you are using. Two tasks must be performed to change the printhead height: ● Mechanical height adjustment on the printhead carriage. ● Firmware height adjustment through the front panel. To change the printhead height: 1. Press the Online key. 2. Press the Shift - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 75
, or by lowering it to lift the printhead. 7. Tighten the printhead fixing screws, previously loosened, using the long screwdriver provided with your printer. NOTE Tighten the printhead fixing screws while applying slight downward pressure on the carriage using your hand. 8. Close the rear cover - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 76
press the OK key. Parameters: NORMAL (default) or HIGH (for thick media). NOTE When the printhead height is changed, a gap in printing may occur (Refer to Perform printhead position adjustment). Remove a media roll from the printer To remove a media roll from the printer: 1. Remove the tension - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 77
the media load lever (1). How do I perform basic media operations? 4. Use the white rewind switch on the media feed side of the printer to rewind the media back onto the main scroller. 5. Remove the main scroller from the printer and place it on a suitable table. 6. Loosen the knob (3) and remove - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 78
How do I perform basic media operations? Load cut sheet The printer's front panel messages will guide you through the process of loading media. To load cut sheet: 1. Open the rear cover and slide the media edge guards (1) to each end of - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 79
I perform basic media operations? 4. Feed the media until a beep sounds from the media feeder (about 200 mm). NOTE If you have problems loading media, feed the media into the printer by holding both edges of the media. Take care that the media does not curl inside the rear cover and that the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 80
the position of the media edge guards and press the OK key. To complete the loading procedure, follow the front panel instructions. 8. Select cut sheet. a. Select SHEET using the or keys. b. Press the OK key to confirm. 9. Select a media type. 70 Chapter 2 How do I perform basic media operations - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 81
select a media type that is currently not available, then you will need to create a new media type. c. If required, select the NEW MEDIA ENTRY option using the or key and press the OK key (Refer to Manage media types). Press the Cancel key to return to the SELECT MEDIA menu. 10 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 82
loaded, it is discharged. 4. When the key is released, media feeding stops and the menu group is displayed. Use manual nesting When printing a small-sized image (2), such as A4, on a 64-inch width roll, a large area of media (1) is left blank. You can rewind the roll and nest an image in the blank - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 83
To use manual nesting: 1. Lift the media load lever. How do I perform basic media operations? 2. Rewind the media (1). A. Blank area NOTE Rewind the media only when the image is dry, to avoid smearing. 3. The front panel instructs you to load media. Load the media. ENWW Use manual nesting 73 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 84
NEST in the SELECT MEDIA menu and press the OK key. NOTE In the next steps, use the MEDIA WIDTH setting if you cut the media to remove the image that was previously printed. Use the NEST ORIGIN setting if you have not cut the media and to start printing from a point - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 85
sensor position to the print start position (the media rollers) will not be available for printing. NOTE Ensure the media is aligned with the vertical guide line before loading. ENWW Use manual nesting 75 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 86
I perform basic media operations? 9. Select a media type again. Shift NOTE Ensure front, right, and left margins are sufficient as you rewind the media manually. The media width and nest origin settings cannot be saved. Increase/reduce pressure on media The media pressure lever allows you to change - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 87
media operations? Pause or cancel print jobs You can pause and cancel printing from the rear of the printer. This may be useful if there are problems with media output from the rear of the printer. Tip We recommend that you always pause or cancel printing through your software RIP. 1. Print Pause - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 88
is slow to dry. This color difference is most apparent when using vinyl chloride (PVC) media. If raising the temperature does not not available for any of the other media loading methods. The printer's front panel messages will guide you through the process of loading media. To install a media - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 89
How do I perform basic media operations? 3. Slide the flange stopper (1) onto the main scroller (2). 4. Slide the flange spacer (1) onto the main scroller (2). ENWW Offset media loading using the main scroller 79 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 90
How do I perform basic media operations? 5. Position the media roll spacer on the main scroller to a position equivalent to the middle (half the width) of the media roll you are going to load. NOTE The media roll spacer stops the weight of the media from causing the roll to sag at the center. a. - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 91
flange spacer (1) over the main scroller (2) until it is fully engaged with the media tube. How do I perform basic media operations? ENWW Offset media loading using the main scroller 81 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 92
tighten the locking knob at this stage. 7. Install the main scroller in the printer. If you are working alone you will need a transport cart (2) to install by hand, one person will need to use the scroller handling grip (2) to support the main scroller (1). 82 Chapter 2 How do I perform - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 93
slot (2). b. Carefully lower the opposite end (4) of the main scroller into the scroller retainer (3). 8. Align the edge of the media (2) with the label (1) on the printer. ENWW Offset media loading using the main scroller 83 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 94
tighten the locking knob (3) to lock it to the flange spacer (1) and the main scroller. 11. Adjust the tension bar guide. a. Loosen the locking knob (2). b. Move the tension bar guide (1) so that it is aligned with its position label (3). 84 Chapter 2 How do I perform basic media operations? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 95
media operations? c. Fully tighten the tension bar guide locking knob (2) to lock the tension bar guide (1). 12. Open the rear cover (1). 13. Move the media edge guards (1) to each end of the platen so they will not be hidden under the media. ENWW Offset media loading using the main scroller 85 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 96
the way the media is going to be printed, either on the inside or the outside of the media. 16. At the front of the printer, use the black media advance switch (2), or the black media advance switch on the foot switch, to feed enough media to insert it into the media - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 97
hard to insert into the media feeder, place a backing sheet (3) on or under the curled media to make loading easier. c. At the front of the printer, use the black media advance switch to feed the media through the media feeder until it almost reaches the floor. d. Smooth out the media from the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 98
e. Use the white rewind switch to rewind the media (1) until it is just protruding from the rear cover. f. Lower the media load lever (1). How do I perform - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 99
position of the media edge guards and press the OK key. The media width checking process starts. 21. Select the media feed position. a. Select MAIN using the or keys. b. Press the OK key to confirm the selection. 22. Select a media type. a. Select the media type - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 100
(1) length to half the media width. b. At the front of the printer, use the black media advance switch to feed enough media so that you can install Install another tension bar (fixing bar) in the tension bar guide at the front of the printer (feed side). NOTE Refer to Tension bars for full details - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 101
Mount the tension bar (1) in the tension bar guides (2). CAUTION Make sure you install the tension bar tension bar (viewed from the front of the printer). How do I perform basic media operations? 25 panel. If the operation completes correctly, the printer returns to the online or offline state. If - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 102
How do I perform basic media operations? 92 Chapter 2 How do I perform basic media operations? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 103
dual media rolls? This section describes how to use dual media rolls in the printer. It guides you through the various tasks required to load, unload and take-up the media when using dual media rolls. The following operations are described: ● Install dual media rolls on separate scrollers ● Install - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 104
of sub-scroller flanges (5) ● 2 x take up flanges (6) ● 4 x fixing rings (7) ● 2 x flange spacers (8) ● 1 x flange joint (9) ● 2 x rubber spacers A (10) ● 2 x rubber spaces B (11) ● 2 x media tube flanges (12) How do I use dual media rolls? 94 Chapter 3 How do - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 105
50-inches wide. Dual media roll printing has the following special requirements: ● Maximum media roll width - 50 inches. ● Use identical media roll could cause personal injury or damage to the printer. The printer's front panel messages will guide you through the process of loading media. To install - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 106
b. Insert the top slider (2) into the rear edge guard mounting rail of the platen (1). c. Insert the slider attached to the edge guard (1) into the front edge guard mounting rail (2) of the platen. How do I use dual media rolls? 96 Chapter 3 How do I use dual media rolls? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 107
d. Align the slider (2) and the edge guard (1) on the platen and secure them with the two attachment screws (3). e. Repeat the previous steps to mount the other edge guard (1) required for dual roll printing. How do I use dual media rolls? ENWW Install dual media rolls on separate scrollers 97 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 108
2. Install the media roll on the main scroller (1) and mount it in the printer. Refer to Install a media roll in the printer using the main scroller and follow the procedure, up to and including the step before you lower the media load lever. 3. Remove the removable flange (2) from - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 109
it does not overlap the media roll on the main scroller. NOTE It is not possible to print on the inside of the media when using dual roll printing. 6. Unscrew the attachment knob (2) and remove the tension arm (1) from the sub-scroller center holder (3). How do - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 110
7. Loosen the locking knob (2) and slide the sub-scroller center holder (1) outside the area of the subscroller media path. 8. Install the sub-scroller (1) in the printer. How do I use dual media rolls? 100 Chapter 3 How do I use dual media rolls? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 111
-scroller flange. This could cause friction which would increase the tension on the media and degrade print quality. 10. Open the rear cover (1). How do I use dual media rolls? ENWW Install dual media rolls on separate scrollers 101 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 112
11. Lift the media load lever (1). 12. Insert the top edge of the media on the main and sub-scrollers into the relevant media feeders and feed the media (1) through the printer until it almost touches the floor. How do I use dual media rolls? 102 Chapter 3 How do I use dual media rolls? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 113
between the two media rolls, the edge guards cannot be used. Without the edge guards the media edges could rise and cause a printhead crash. 14. Install the sub-scroller tension arm (1) removed previously. How do I use dual media rolls? ENWW Install dual media rolls on separate scrollers - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 114
switch (front of printer) to rewind the main scroller until the media (1) is just protruding from the rear cover. 17. Manually rewind the sub-scroller until the media (1) is just protruding from the rear cover. How do I use dual media rolls? 104 Chapter 3 How do I use dual media rolls? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 115
the media load lever (1). How do I use dual media rolls? 19. Adjust the media edge guards (1) so that each pair are correctly positioned at the edge of the media. 20. Close the rear cover. To complete the loading procedure, follow the front panel instructions. 21. Confirm the position of the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 116
a. Select the media type using the or keys. There are five preset media types to choose from: ● Paper ● Glossy then you will need to create a new media type. c. If required, select the NEW MEDIA ENTRY option using the or key and press the OK key (Refer to Manage media types). Press the Cancel key to - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 117
tension of the sub-scroller 25. Install the tension bar (2) in the supports (1). CAUTION Make sure you install the tension bar with the ESD contact ring from the front of the printer). NOTE The tension bar is not used for the media on the sub-scroller. How do I use dual media rolls? ENWW Install - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 118
this message on the front panel. If the operation completes correctly, the printer returns to the online or offline state. If it does not complete up to 50-inches wide. Dual media roll printing has the following special requirements: ● Maximum media roll width - 50 inches ● Use identical media rolls - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 119
sub-scroller and main scroller process. 1. Install the two media rolls on the main scroller. a. Follow steps 1 to 3 of Install a media roll in the printer using the main scroller to install the first media roll (1) and flange spacer (3) on the main scroller (2). Do not mount the flange stopper (not - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 120
engaged with the media roll . NOTE Position the two media rolls so that the top edges of the media of each is aligned. How do I use dual media rolls? 110 Chapter 3 How do - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 121
to (1) lock it to the flange spacer (3) and main scroller. 2. Install the main scroller with the two media rolls in the printer (Refer to Install a media roll in the printer using the main scroller). 3. Insert the top edge of each media on the main scroller into the media feeder and feed each media - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 122
4. At the front of the printer, use the white rewind switch to rewind the main scroller until each media (1) just protrudes from the rear cover. 5. Lower the media load lever (1). How do I use dual media rolls? 6. Adjust the media edge guards so that each pair are correctly positioned at the edge - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 123
procedure, follow the front panel instructions. 8. Confirm the position of the media edge guards and press the OK key. The media width checking process starts. 9. Select DUAL in the media selection on the front panel. 10. Select a media type. a. Select the media type using the or keys. There are - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 124
area of the media (1). 13. Mount the tension bar (2) in the tension bar guides (1). CAUTION Make sure you install the tension bar with the ESD contact ring at the right hand end of the tension bar (viewed from the front of the printer). How do I use dual media rolls? 114 Chapter 3 How do - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 125
this message on the front panel. If the operation completes correctly, the printer returns to the online or offline state. If it does not complete 1 or 3" can be used when using this dual roll printing process (Refer to Use the take-up reel (dual media rolls)). How do I use dual media rolls? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 126
4: Taking-up the media onto two separate take-up reels when using vinyl chloride (PVC) media. Dual media rolls take-up method 1 the scroller in the printer (Refer to Install dual media rolls on the main scroller). 2. Put a suitable empty media tube on the take-up reel. 3. Use the front panel feed - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 127
that the tension bar guide (1) is located within the light sensor (2) receiving area and adjust as necessary. 6. Set the take-up direction switch (1) to the correct position for the direction the media is to be takenup, inner take-up (A) or outer take-up (B). How do I use dual media rolls? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 128
menu to feed enough additional media through the media feederto provide two full turns on the take-up reel (Refer to Perform a manual media feed). 8. At the rear of the printers, set the white media winding direction switch (1) to the OFF position. 9. Turn the take-up reel by hand (in the required - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 129
bar (viewed from the rear of the printer). How do I use dual media rolls? 14. At the rear of the printer, set the white media winding direction switch -up two tarpaulin media rolls onto two separate media tubes. NOTE Use media tubes with as closely matching internal diameters as possible because a - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 130
NOTE Use media tubes with as closely matching lengths as possible to the corresponding media tubes on the feed side. 1. Put the the flange spacers. 3. Slide the second media tube (1) onto the until it is fully engaged with the flange spacer. How do I use dual media rolls? 120 Chapter 3 How do - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 131
scroller. 5. At the rear of the printer, set the white media winding direction switch (1) to the OFF position. How do I use dual media rolls? 6. Carefully position the follow the instructions from step 3 of the Dual media rolls take-up method 1. ENWW Use the take-up reel (dual media rolls - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 132
empty media tube and rubber spacers (1) on the main scroller (Refer to Use media tube flanges). 2. Install the four media tube flanges (1) on the rubber printer, set the white media winding direction switch (1) to the OFF position. How do I use dual media rolls? 122 Chapter 3 How do I use dual - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 133
far enough for it to be taken-up on the take-up reel. 5. Use adhesive tape to attach the edge of each roll media to the media tube (1) on the take-up reel. Outer take-up: How do I use dual media rolls? Inner take-up: 6. Adjust the positions of the media tube - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 134
Tighten the three locking screws (1) on each media tube flange to lock the flanges in position. Use the indications on the labels to equally tighten the locking screws. 8. At the rear of the printer, set the white media winding direction switch (1) to the correct position for the direction the media - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 135
2. Install rubber spacers (1) on the flange spacers as necessary (Refer to Use media tube flanges). 3. Temporarily install the four media tube flanges (1) on to the actual media width. 4. To complete the operation follow the instructions from step 3 of the Dual media rolls take-up method 1. Adjust - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 136
scroller media feed. 1. Insert a screwdriver (1) in the hole of the hexagonal adjustment shaft protruding from the upper part of the tension arm (2). NOTE You could also use a suitably sized wrench (spanner) or an equivalent tool to turn the adjustment shaft instead of inserting a screwdriver in - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 137
Remove dual rolls media edge guards for full width media printing If you want to use full width media, 104 in. (2641 mm), you must first remove the media edge guards used for dual roll media printing. NOTE The guards can be left in place for any media of a width of 102 in. (2590 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 138
3. Remove the slider (2) from the rear edge guard mounting rail of the platen (1). 4. Store the removed parts in a safe place for future use with dual media rolls How do I use dual media rolls? 128 Chapter 3 How do I use dual media rolls? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 139
for using them. CAUTION Use the liner when printing at a high printing rate (or ink on the side) Which type of double-sided printing you use depends largely on the type of print job required. This can This method requires approximately 100 cm (39.5 inches) of media wastage at the start of the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 140
(without relocating from take-up side) because due to length of media used the risks of image degradation caused by scratches to the top side during used for the total print job. This method requires approximately 30 cm (12 inches) of media wastage at the start of the print job and 180 cm (71 inches - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 141
the back of the media after rewinding CAUTION Use the liner when printing at a high printing rate (or ink on the media is not dry) to 1. Install the media on the main scroller of the printer (Refer to Install a media roll in the printer using the main scroller). 2. Select the media feed position. - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 142
Refer to Change the printhead height). NOTE If tarpaulin media designed for single side printing (different surface finishes) is used, print on the rougher side first. 3. Feed the media onto the take-up reel (Refer to Use the take-up reel). 4. With a suitable marker put guide marks (1), on the edges - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 143
7. Lift the media load lever (1). 8. Simultaneously press the white media rewind switch (1) on the feed side (A) and the white media rewind switch (2) on the output side (B), to rewind the all the media back onto the main scroller. How do I perform double-sided printing ENWW Printing on the back - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 144
left to right), and reinstall it on the scroller (B). 11. Install the main scroller in the printer on the feed side and feed the media into the printer (Refer to Install a media roll in the printer using the main scroller). 12. Adjust the media so that the mark that you made earlier is aligned - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 145
of the media. 15. Close the rear cover. To complete the procedure, follow the front panel instructions. 16. Confirm the position of the media edge guards and press the OK key. 17. Select the media position. a. Select BACKm using the or keys. b. Press the OK key to confirm the selection. 18. Select - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 146
OK key to confirm the selection. 19. Select whether or not a liner is used. a. Select liner use requirement using the or keys. If a liner is used. b. Press the OK key to confirm the selection. 20. At the front of the printer, use the black media advance switch to loosen the media enough to be able - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 147
If the operation finishes successfully, the printer returns to the online or offline state. front panel according to the type of media you are using. Refer to Unstick mode (UNSTICK MODE). NOTE It is recommended to perform a normal printhead recovery before starting to print on the back of the media - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 148
CAUTION Use the liner when printing at a high printing rate (or ink on printer using the main scroller). 2. Select the media feed position. a. Select FRONT using the or keys. b. Press the OK key to confirm the selection. CAUTION To print on thick tarpaulin (0.5 mm or thicker), raise the printhead - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 149
side and the back; the second line is a dashed line (1) to use as a cutting guideline. 6. Once the printing has completed, feed enough media out of the printer and cut the media along the dashed line. 7. With a suitable marker put guide marks (2) on the edges of the back of the media (3), where the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 150
8. Remove the main scroller (1) and from the printer on the feed side (See Remove a media roll from the printer). 9. Remove the main scroller from the printer on the take-up side (1), and install it on the feed side (2). How do I perform double-sided printing 140 Chapter 4 How do I perform double - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 151
direction switch (1) for printing on the inside or the outside of the media. How do I perform double-sided printing 12. At the front of the printer, use the black media advance switch to slacken media enough to insert it into the media feeder. ENWW Printing on the back of the media from - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 152
13. Insert the top edge of the media (1) into media feeder (2) while stretching it outward to prevent any wrinkling. CAUTION Inserting the media obliquely or inserting media with wrinkles could cause a media jam or skewed feed. NOTE If the media curls, making it hard to insert into the media feeder, - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 153
of the media. 17. Close the rear cover. To complete the procedure, follow the front panel instructions. 18. Confirm the position of the media edge guards and press the OK key. 19. Select the media position. a. Select BACKm using the or keys. b. Press the OK key to confirm the selection. 20. Select - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 154
to Double sided printing with a liner). b. Press the OK key to confirm the selection. 22. At the front of the printer, use the black media advance switch to loosen the media enough to be able to install a tension bar (2) of approximately half the media width in the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 155
type of media you are using. Refer to Unstick mode (UNSTICK MODE). NOTE It is recommended to perform a normal printhead recovery before starting to print on insert into the feeder again through a space at the bottom of the printer (B). The drying time of a printed side varies depending on the image - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 156
(Refer to Install a media roll in the printer using the main scroller). 2. Select the media feed position. a. Select FRONT using the or keys. b. Press the OK key to confirm the selection. CAUTION To print on thick tarpaulin (0.5 mm or thicker), raise the printhead height first (Refer to Change the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 157
side and the back; the second line is a dashed line (1) to use as a cutting guideline. 6. Once the printing has completed, feed enough media out of the printer and cut the media along the dashed line. 7. With a suitable marker put guide marks (2) on the edges of the back of the media (3), where the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 158
8. Install the sub-scroller (1) in the printer with a suitable empty media tube for the width of media (2) being printed. 9. Lift the media load lever (1). How do I perform double-sided printing 148 Chapter 4 How do I perform double-sided printing ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 159
10. Feed the printed media (1) edge towards the feeder over the top surface of the sub-scroller, and insert it into the feeder. 11. Adjust the media so that the marks (2) that you made earlier are aligned with the groove (1) in the platen. If they do not align with platen groove at both sides, align - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 160
of the media. 14. Close the rear cover. To complete the procedure, follow the front panel instructions. 15. Confirm the position of the media edge guards and press the OK key. 16. Select the media position. a. Select BACKt using the or keys. b. Press the OK key to confirm the selection. 17. Select - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 161
to Double sided printing with a liner). b. Press the OK key to confirm the selection. 19. At the rear of the printer, use the black media advance switch to loosen the media enough to be able to install a tension bar (1) of approximately half the media width in the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 162
media is too tight. If the operation finishes successfully, the printer returns to the online or offline state. If it terminates to the type of media you are using. Refer to Unstick mode (UNSTICK MODE). NOTE It is recommended to perform a normal printhead recovery before starting to print on the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 163
a liner 5 How do I print with a liner This section describes how to use a liner. ● Double sided printing with a liner ● Print on mesh tarpaulin (without dedicated liner) ● Use the special edge guards for use with a liner ● Use the liner separator bar Printing on the back of the media, depending on - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 164
liner CAUTION To avoid potential damage to the printheads, make sure that the carriage height is set to the highest position before printing with a liner (Refer to Change the printhead height). CAUTION If the media width is narrower than the liner width: use the special edge guards to hold down both - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 165
How do I print with a liner 2. Slide the left flange (2) onto the shaft of the sub-scroller (1) and turn it clockwise to lock it. 3. Install the sub-scroller (2) in the holder (1). ENWW Double sided printing with a liner 155 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 166
How do I print with a liner 4. Fold the liner (1) over by about 5 cm and insert it in the feeder. CAUTION Because the liner is very thin and supple, it could easily get caught in the grid roller when it is inserted in the feeder unless the top edge is folded back. 5. Lift the media load lever (1). - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 167
How do I print with a liner 6. Carefully pull the liner (1) out of the output side. Tip If it is difficult to pull the media (1) out, rotate the grid roller (2) with your fingers to feed the liner through. 7. Check the feed side and take-up side to ensure that the liner is fed out straight from - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 168
it out until it almost reaches the floor. CAUTION If the liner (1) ripples excessively on the platen, rewind it completely and remove it from the printer, then reinstall it. A rippled liner causes wrinkles. 158 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 169
How do I print with a liner 9. Rotate the right hand flange (2) of the sub-scroller counterclockwise to rewind the liner (1) until its top edge just protrudes from the rear cover. Tip This rewinding motion removes small rippling. 10. Pull the liner (1) out sufficiently so it can be attached to the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 170
How do I print with a liner 11. Lower the media load lever (1). 12. Verify the take-up direction, stretch the liner (1), and secure it to the take-up reel (3) with tapes (2). Attach the center first then the outer edges. 160 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 171
the white rewind switch (1) to wind the liner onto the media tube approximately two turns. 15. At the front of the printer, use the black media advance switch (2) to feed the liner from the media tube and position the tension bar. 16. If you have not already done - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 172
How do I print with a liner 17. While holding the flange of the sub-scroller to immobilize the liner (2), insert the media (1) into the feeder so only the media feeds out. 18. Overlap the liner (2) and the media (1) so that their right edges are aligned. 162 Chapter 5 How do I print with a liner - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 173
that they are correctly positioned at the edge of the media. 22. If you have not already done so, install the separator bar. Refer to Use the liner separator bar. ENWW Double sided printing with a liner 163 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 174
rear cover. To complete the procedure, follow the front panel instructions. 25. Confirm the position of the media edge guards and press the OK a. Select BACKm using the or keys. b. Press the OK key to confirm the selection. 27. Select a media type. a. Select the media type using the or keys. - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 175
the media is too tight. If the operation finishes successfully, the printer returns to the online or offline state. If it terminates unsuccessfully, " to "HIGH" with the front panel according to the type of media you are using. NOTE It is recommended to perform a normal printhead recovery before - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 176
How do I print with a liner 31. Now you are ready to print on the back of the media. 166 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 177
the mesh tarpaulin, this must be used. Printing on mesh media without a liner allows the ink to pass through the media, consequently soiling the back of the media and the platen. CAUTION To avoid potential damage to the printheads, make sure that the carriage height is set to the highest position - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 178
How do I print with a liner 2. Slide the left flange (2) onto the shaft of the sub-scroller (1) and turn it clockwise to lock it. 3. Install the sub-scroller (2) in the lower sub-scroller holder (1). 168 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 179
How do I print with a liner 4. Fold the liner (1) over by about 5 cm and insert it in the feeder. CAUTION Because the liner is very thin and supple, it could easily get caught in the grid roller when it is inserted in the feeder unless the top edge is folded back. 5. Lift the media load lever (1). - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 180
How do I print with a liner 6. Carefully pull the liner (1) out of the output side. Tip If the liner (1) difficult to pull out, rotate the grid roller (2) with your fingers to feed the liner through. 7. Check the feed side and take up side to ensure that the liner is fed out straight from the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 181
it out until it almost reaches the floor. CAUTION If the liner (1) ripples excessively on the platen, rewind it completely and remove it from the printer, then reinstall it. A rippled liner causes wrinkles. ENWW Print on mesh tarpaulin (without dedicated liner) 171 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 182
How do I print with a liner 9. Rotate the right hand flange (2) of the sub-scroller counterclockwise to rewind the liner (1) until its top edge just protrudes from the rear cover. Tip This rewinding motion removes small rippling. 10. Pull the liner (1) out sufficiently so it can be attached to the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 183
How do I print with a liner 11. Lower the media load lever (1). 12. Verify the take-up direction, stretch the liner (1), and secure it to the take-up reel (3) with tapes (2). Attach the center first then the outer edges. ENWW Print on mesh tarpaulin (without dedicated liner) 173 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 184
with a liner 13. Lift the media load lever (1). 14. At the rear of the printer, press the white rewind switch (1) to wind the liner onto the media tube approximately two turns. 15. At the front of the printer, use the black media advance switch to feed the liner from the media tube and - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 185
How do I print with a liner 17. While holding the flange of the sub-scroller to immobilize the liner (2) insert the media (1) into the feeder so only the media feeds out. 18. Overlap the liner (2) and the media (1) so that their right edges are aligned. ENWW Print on mesh tarpaulin (without - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 186
that they are correctly positioned at the edge of the media. 21. If you have not already done so, install the separator bar. Refer to Use the liner separator bar. 22. Make sure the media (1) runs over the liner separator bar (3) and the liner (2) is under the separator bar. 176 Chapter - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 187
front panel instructions. 24. Confirm the position of the media edge guards and press the OK key. 25. Select the media feed position. a. Select BACKm using the or to "NONE" in the MEDIA REG menu. Selecting "AUTO" lets the printer detect the liner width as the mesh tarpaulin width and to print at the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 188
standard media edge guard on the wiper side cannot hold down the edge of the media which may result in a printhead crash. CAUTION Do not install the special edge guard if you are not using a liner. The special edge guards consist of: ● 1 x special edge guard hook (1) ● 1 x wiper side edge guard for - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 189
a liner ● 1 x cap side edge guard for use with liner (4) 1. Install the media in the printer. For double-sided printing (Refer to How do I printheads (Refer to Change the printhead height). CAUTION Always make sure the printheads are raised when using the special edge guards. If the printheads - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 190
(2). This edge guard protects both the liner and the media. 5. Apply gentle pressure to open the arms (3) of the edge guard hook and slide the guide (2) into the slot (4) of the pinch roller until you can engage the arms with the lugs (1). 180 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 191
(2) is locked to the pinch wheel (1). 7. Insert the tip of the wiper side edge guard (1) between the edge guard hook (3) and the pinch roller (2). ENWW Use the special edge guards for use with a liner 181 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 192
(1) does not float on the media (2). CAUTION If the plate (edge guard, wipe) is not held down firmly on the media, it could scrape the carriage containing the printheads during printing and cause damage to the printer. 182 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 193
printer in order to improve general accessibility on the take-up side. If this is the case, you will first need to install this support assembly. The liner separator assembly contains the following parts: ● 2 x support arms (1) ● 2 x support arm end caps (2) ● 1 x liner separator bar (3) ENWW Use - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 194
assembly This procedure describes how to install the separator bar support assembly. 1. Locate the separator bar support assembly installation kit supplied with your printer. 2. Remove and retain the attachment screws (1) and (3) from the printer chassis on the take-up side (wiper end). Discard the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 195
go, into the mounting hole (2) provided for it in the chassis. The attachment bracket with the larger hole must be at the top. 4. Secure the support arm (3) using the two attachment screws (1) and (2) removed previously. 5. Repeat the previous three steps, to install the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 196
holder at the cap end. Install the separator bar To use the separator bar. 1. Make sure the separator bar mounting assembly has been previously installed on your printer; install it if necessary ( Refer to Install the separator bar support assembly). 186 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 197
How do I print with a liner 2. Position the separator bar (2) in its holders (1). 3. When printing using a liner, make sure the media (3) passes above the separator bar (1) and the liner (2) below it. ENWW Use the liner separator bar 187 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 198
How do I print with a liner 188 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 199
less than two weeks) ● Charge the ink system ● Clean the exterior of the printer ● Clean the rear cover and media feed ● Clean the platen ● Carriage cleaning ● Replace the waste ink bottle ● Normal printhead recovery ● IQ print Regular maintenance guide In addition to the automatic maintenance tasks - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 200
off for a long period of time, the customer must use either the optional HP 790 Ink System Cleaning Kit or HP 790 Ink System Storage Kit to recover or protect the printheads. Automatic maintenance and cleaning will ONLY be performed when the printer is switched on and powered up. If you switch it - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 201
maintain the printer? Use the daily printhead maintenance to ensure optimal print quality and the life of your printheads. The ink in your HP Designjet 10000s Printer dries very quickly, so maintenance procedures ensure that the ink does not dry in the cap unit, the wiper blades, the ink tubes and - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 202
5. Press OK to confirm. The wiper blade is moved to its cleaning position. The front panel displays the following message: 6. Open the rear cover (1). 7. Open the wiper cover (1). How do I maintain the printer? 192 Chapter 6 How do I maintain the printer? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 203
properly and could cause damage to the printheads. WARNING! Avoid contact between ink and skin, eyes, and clothing. Immediately wash skin with soapy water. Remove clothing soaked with ink from contact with skin. Use an approved eye wash station if ink is splashed into eyes and consult a doctor - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 204
How do I maintain the printer? 9. Use the HP cleaning swab (2) to clean the front and back parts of the wiper blades (1). CAUTION Make sure that the wiper cleaning liquid does not drip on to other parts of the printer. If the wiper cleaning liquid drips on to the belt or any nearby sensors, this - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 205
a full dropper of the wiper cleaning liquid (1) on to the sponge using the dropper (2). CAUTION Make sure that the wiper cleaning liquid does not drip on to other parts of the printer. If the wiper cleaning liquid drips on to the belt or any nearby sensors, this could cause serious damage to the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 206
does not drip on to other parts of the printer. If the wiper cleaning liquid drips on to the belt or any nearby sensors, this could cause serious damage to the printer. Always use the safety gloves provided with the HP 790 Cap Cleaning Kit when using the HP 790 Cap Cleaning liquid. 1. Press the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 207
the cleaning procedure must be done as quickly as possible (within five minutes) to avoid permanent damage to the printheads. The printer will emit an acoustic warning (beep) while the carriage is out of the capping unit. 6. Open the rear cover (1). 7. Open the cap cover (1). How do I maintain the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 208
edges and the upper surfaces of all six caps (2). Use one side of a swab (1) per color and then use a new swab for the next color. How do I maintain the printer? 10. Close the cap cover and rear cover. The printhead carriage will return to the capping unit position (home position) automatically - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 209
the appropriate maintenance guidelines. Have available an empty waste ink bottle and the HP 790 Ink System Storage Kit (part number CB297A). This kit includes: ● Six ink system purging cartridges ● Six ink system storage liquid cartridges Ink system storage This procedure allows you to empty the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 210
the front panel, open the left ink cartridge door and remove all three purging liquid cartridges. 19. Install an ink system purging cartridge in to each slot and close the left ink cartridge door. NOTE If the printer detects that an ink system purging cartridge has been installed incorrectly or if - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 211
the front panel, open the right ink cartridge door and remove all three ink system purging cartridges. 26. Install a used purging liquid cartridge in to each slot and close the right ink cartridge door. NOTE If the printer detects that a storage liquid cartridge has been installed incorrectly, or if - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 212
should use the process described in Prepare for extended power down (two to four weeks). To clean the ink system you will need the HP 790 Ink System Cleaning Kit (part number CB296A). This kit includes: ● Six ink system purging cartridges ● Six ink system cleaning liquid cartridges Clean ink system - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 213
you can continue. 9. Open the right ink cartridge door and remove all three ink cartridges. 10. Install an ink system purging cartridge in each slot and close the right ink cartridge door. NOTE If the printer detects that an ink system purging cartridge has been installed incorrectly, or if an - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 214
the front panel, open the left ink cartridge door and remove all three ink system purging cartridges. 23. Install a used cleaning liquid cartridge in to each slot and close the left ink cartridge door. NOTE If the printer detects that a cleaning liquid cartridge has been installed incorrectly, or if - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 215
the front panel, open the left ink cartridge door and remove all three ink system purging cartridges. 33. Install a used cleaning liquid cartridge in to each slot and close the left ink cartridge door. NOTE If the printer detects that a cleaning liquid cartridge has been installed incorrectly, or if - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 216
benzene or paint thinner. This may damage the paint. Clean the outside of the printer and all other parts of the printer that you regularly touch as part of normal operation (e.g. ink cartridge doors) as required with a damp sponge or a soft cloth and a mild household cleaner such as nonabrasive - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 217
the paint. 1. Unload all media from the printer. 2. Open the rear cover. 3. Using a damp cloth, clean the rear cover. 4. Using a damp cloth, absorb ink deposits on the media feed. 5. Remove dust using a vacuum cleaner. How do I maintain the printer? 1. Rear cover 2. Media feed Clean the platen - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 218
How do I maintain the printer? 3. Using a soft cloth, absorb ink deposits. 1. Soft cloth 2. Ink 3. Platen 4. Use a soft cloth slightly dampened with cleaning liquid to wipe off loosened ink deposits from the platen. CAUTION Do not use commercial cleaners or abrasive cleaners. Do not wet the platen - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 219
needed. When ink stained dust adheres to either it could then be transferred to the surface of the print job causing image quality problems. To clean the platen: 1. Unload all media from the printer. 2. Open the rear cover. 3. Using a soft cloth, remove ink deposits from the carriage shield (2) and - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 220
HP waste ink bottle. The bottle must be installed according to instructions or waste ink may overflow. An HP waste ink bottle must always be installed before turning the printer on. Automatic and manual service cycles produce waste ink that must be contained in an HP waste ink bottle. WARNING! Use - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 221
the screw (2) and lift up the lever (1) to release the waste ink bottle. 2. Carefully pull out the waste ink bottle (1) , taking care not to spill ink on the printer or on the floor. How do I maintain the printer? 3. Seal the waste ink bottle with its cap and dispose of the filled bottle properly - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 222
4. Lift the lever (1) and install the empty waste ink bottle (2) . How do I maintain the printer? 5. Lower the lever (2) and insert the ink tube (1) into the bottle, and tighten the screw (3). Make sure the waste ink bottle is securely in position. 6. The front panel will request you to reset the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 223
. NOTE The printhead recovery process may take several minutes. 7. When cleaning is completed, press the Online key. IQ print Use the IQ print to check that all printhead nozzles are working correctly. Perform the IQ print every day before using your printer. ENWW Normal printhead recovery 213 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 224
NOTE Use the IQ print to check that all printhead nozzles are working correctly after cap cleaning. If there are any defects in the IQ print, you can try to perform a Normal Printhead Recovery to clean the printheads. How do I maintain the printer? 214 Chapter 6 How do I maintain the printer? - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 225
may give better image quality based on specific mechanical and electrical settings in your printer. To optimize image quality you can perform a series of test prints for the media type that you are using. Based on the results you can then adjust the printer settings for the media type. To adjust - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 226
your printer. If the image quality is satisfactory, no calibrations are required. If the image quality is not satisfactory, then you may need to adjust the media type settings. Also use the Image Quality print to check that there are no printhead nozzles out. NOTE Use the IQ print to check that - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 227
4. In the TEST PRINTS menu scroll to the IQ PRINToption and press the OK key. 5. Press the OK key to start printing. How do I get the best image quality? ENWW Print the Image Quality print 217 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 228
you will need to perform printhead recovery (Refer to Normal printhead recovery). After performing printhead recovery, print the IQ print again to check that the printhead is printing correctly. If you see banding in all colors then you need to calibrate the printer for the media you have loaded - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 229
We recommend that you do not modify the preset media types that came with your printer. You can copy a preset media type with characteristics that are similar to the new media that you want to use, and use the copy to create a new one before changing the settings. This means that you will - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 230
7. Select a media number using the and keys. NOTE If the number on the right is followed by the preset media types that came with your printer. You can copy a preset media type with characteristics that are similar to the new media that you want to use, and use the copy to create a new one before - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 231
5. Select a media type number using the and keys, and press the OK key. NOTE If a number is not available the OK key to define the name of the new media type. 7. Define the name of the new media type using the and ► keys to select the character to be set, and the and keys to change the character. 8. - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 232
5. Scroll to the media type option you want to modify by using the and keys. 6. Press the OK key to modify the value. Select the DELETE MEDIA option. 4. Press the OK key to select the TYPE using the and keys. 5. Press the OK key to confirm. 222 Chapter 7 How do I get the best image quality? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 233
the appropriate troubleshooting procedure for that problem. If you have no particular problem, there is no need to perform the calibration. NOTE This procedure describes media advance calibration for all media loaded in the printer. If you need to calibrate media advance for a specific media only - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 234
lines are visible; the value is correct. ● C - Light lines are visible; the value is too high. NOTE Select a mean value if the media advance value is different in every color. If you have an image that uses one particular color, then set the value based on that color. Set a mean value if - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 235
the printhead position: ● Left and right printhead position. ● Printhead position - adjusts the head position for the scan axis using the black printhead as a reference. ● Left and right bidirectional printing position. How do I get the best image quality? ENWW Calibrate the printer 225 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 236
are perfectly aligned. 5. Insert the value and press OK key. Select the number you want to change by using the and keys and change the numeric value using the and keys. To set the printhead to printhead adjustment value: 1. Select ADJUST and press the OK key. 2. Select YY PH TO PH VAL and press - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 237
press the OK key. 3. Select the printhead color to be adjusted, and press the OK key. 4. In the printhead adjustment pattern, identify the value where two you usually use for the media that you are calibrating. Select the NORMAL media feed adjustment print if adjusting the high speed mode. Select - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 238
- fast half speed high density print mode ● FINE DRAFT - fine draft print mode Back feed adjustment while printing This option allows you to adjust how much back feed is applied to a media while you are printing. 1. Press the key or key when "PRINTING" is displayed on the front panel. 2. Use the and - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 239
you set the heater temperature, the smaller the dot size is. ● Ink absorption by the media: if the media you are using is not capable of absorbing the ink as it is placed, this can result in banding. To improve ink placement and absorption try the following: ● Set a lower print heater temperature - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 240
the option setting displayed, press the OK key. 7. Using the and keys, select a print mode that places less ink on the media. Parameters: ● NORMAL (4-pass) ● (4-pass) NOTE This value will only be applied by the printer front panel setting if the PRINT MODE PREF option is set to FRONT PANEL. NOTE - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 241
10. Select UNIDIR with the and keys for unidirectional printing. 11. Press the OK key to confirm the parameter. If the image quality still does not improve, we recommend that you change the media. How do I get the best image quality? ENWW Adjust heater and print mode settings 231 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 242
How do I get the best image quality? 232 Chapter 7 How do I get the best image quality? ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 243
section describes troubleshooting for the printer. If the problem cannot be solved, contact your dealer or our service center. ● The problem is... (checklist) ● A printhead crash ● Ink cartridge is not installed ● Ink cartridge is not detected ● Ink cartridge is near expiry date ● Ink cartridge has - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 244
REAR) check that the media guide is heated by printing the test pattern. The printer fails to start or operate correctly ERROR LED and message on the front Refer to: The problem is... An error panel message. Cannot print USB cable connection Connect the USB cable correctly (Refer to Connect - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 245
to: The Problem is... A printhead crash). Operational temperature Use the printer in 20 to 25 °C temperature range. A printhead crash Clear print head crashes by following the instructions on the front panel. 1. A front panel instruction is displayed. The problem is... (troubleshooting topics - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 246
in the carriage path and the media path, and close the rear cover. NOTE Take care not to damage the printheads when removing any media between the head carriage and the printing platen. 236 Chapter 8 The problem is... (troubleshooting topics) ENWW The problem is... (troubleshooting topics) - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 247
6. The carriage will move to its home position. 7. Load media again (Refer to Install a media roll in the printer using the main scroller). The problem is... (troubleshooting topics) ENWW A printhead crash 237 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 248
message. YY: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan; C: Cyan M: Magenta Y: Yellow) 2. Have a new ink cartridge ready to replace the ink cartridge that is near its expiry date. The problem is... (troubleshooting topics) 238 Chapter 8 The problem is... (troubleshooting topics) ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 249
and disappears when the next operation is performed. Service errors Tip If any of the following service error messages appears, turn the power switch off and then on again. This may release the error. The problem is... (troubleshooting topics) ENWW Ink cartridge has passed its expiry date 239 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 250
). Solution: contact HP Support. Make a note of the error code displayed on the front panel. Operator error messages The following errors can be corrected by the operator. Ink cartridge X: L (left), R (right) YY: Y, M, C, K, Lm, Lc Problem: there is no ink. Solution: follow the instructions on the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 251
date. Solution: prepare a new ink cartridge (Refer to Replace an ink cartridge). The problem is... (troubleshooting topics) X: L (left), R (right) YY: Y, M, C, K, Lm, Lc Problem: the ink cartridge has passed its expiration date. Solution: press OK and follow the instructions on the front panel - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 252
the carriage path or media feed path, please contact HP Support. Problem: media jam (2) indicates that the media is not detected correctly. You may have selected the wrong media format when loading the media or you may be using a cut sheet with an irregular size. Solution: follow the instructions on - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 253
size (less than 297 mm wide or 104 inch wide or more). Solution: set the correct size (Refer to Install a media roll in the printer using the main scroller). Problem: there is media skew. Solution: Reload the media (see Loading media). Skew may be caused by ink deposits on the platen. Check the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 254
range for the printer. Solution: use the printer within its operating temperature range (15 °C to 30 °C). An abnormal sound If your printer makes an unusual sound, contact HP Support. The problem is... (troubleshooting topics) 244 Chapter 8 The problem is... (troubleshooting topics) ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 255
. Check print data. The environment conditions do not meet the printer specifications. Use the printer in the specified environmental conditions (temperature and humidity). Media settings are incorrect. Check the media settings. Parts of a drawing are missing or the print Foreign objects are - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 256
no improvement is seen and banding is still present. Call HP support. Poor image quality, wrong colors or image faded. Use of non-original HP ink. Replace with genuine HP ink. Use of ink three months or more beyond Replace with genuine HP ink before the the "Install by" date. "Install by" date - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 257
topics) This chapter provides necessary information to operate the printer. Familiarize yourself with the basics of the printer before reading the rest of this Guide. ● Operating conditions ● The power supply ● Front panel messages and printer state Tell me about... (basic knowledge topics) ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 258
°C. When the operating temperature is below 20 °C, print speed may be reduced by one third to maintain good print quality. When printheads reach high temperatures, the time to print is delayed. NOTE When the printer is not used within specified operating temperature and humidity ranges, printing may - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 259
8 meters (25 feet) of open flames, sparks or other sources of ignition The power supply Power The power of the printer and the power of the heater are separate. The printer has a rear power switch and a front panel power key as follows. Tell me about... (basic knowledge topics) ENWW The power - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 260
Power on/off key The printer is turned on by turning the printer switch on. Afterwards, turn the printer on or off using the on/off switch on the when the printer is turned on. Tell me about... (basic knowledge topics) 1. Heater switch 2. Power socket Dryer The optional dryer dries the output - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 261
idle mode automatically. Online state (idle mode) display The printer can receive data from the computer. Tell me about... (basic appears. Online state (print mode) display The printer is printing. Online state (print pause mode) display The printer is paused. Print stop and resume Online The - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 262
basic knowledge topics) Cancel Online state (print information mode) display Media total count and ink amount are displayed. Shift Shift Three-second intervals or Shift Three-second intervals or Shift Then the printer returns to online idle mode. Offline (menu mode) display Menus can be operated in - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 263
Shift The arrow keys give access to menus. When the OK key is pressed in the menu mode, the PH RECOVERY menu appears. Shutdown state display The printer is shutting down. Tell me about... (basic knowledge topics) ENWW Front panel messages and printer state 253 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 264
Tell me about... (basic knowledge topics) 254 Chapter 10 Tell me about... (basic knowledge topics) ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 265
, use only recommended media, whose reliability and performance have been developed and thoroughly tested. All printing components (printer, ink system, and media) have been designed to work together to give trouble-free performance and optimal print quality. The HP Designjet 10000s Printer supports - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 266
media and high humidity may cause wrinkling. Use media in the recommended temperature and humidity conditions (about 23 °C and 50% R.H.). ● Do not use scratched, procedures. Handling prints ● Do not touch the printed surface before the ink dries. Handle media by the edges. When handling media, take - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 267
, cyan, light cyan and light magenta ink to the printheads. Ink cartridges require no maintenance or cleaning. As long as each ink cartridge is inserted correctly into its slot, the ink will flow to the printheads. NOTE Failure to use the recommended ink cartridge may lead to a deterioration of the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 268
1. Black 2. Light magenta 3. Light cyan 4. Yellow 5. Magenta 6. Cyan WARNING! Ink inside the ink cartridge is combustible. Do not expose or store near open flames, sparks, or other sources of ignition. WARNING! Do not swallow ink. If swallowed, do not induce vomiting, but seek immediate medical - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 269
any problems due to ink contamination. ● If a non-original HP consumable or refilled ink cartridge is used, the whole ink system (including ink tubes) need to be cleaned, otherwise if printer failure or damage is attributable to the use of a nonoriginal HP consumable or refilled ink cartridge, HP - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 270
level will not be available. If you insert a new non-HP cartridge, the same process above will be entered automatically. You do not need to press the and Cancel keys. Ink cartridge storage and disposal CAUTION Securely put a used ink cartridge into a plastic bag and dispose of it as industrial waste - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 271
The bottle must be installed according to instructions or waste ink may overflow. An HP waste ink bottle must always be installed before turning the printer on. Automatic and manual service cycles produce waste ink that must be contained in an HP waste ink bottle. Precautions for handling the waste - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 272
and to prime the ink system when the printer is turned on again. The HP 790 Ink System Storage Kit contains six Ink System Storage Liquid Cartridges and six Ink System Purging Cartridges. HP 790 Ink System Cleaning Kit The HP 790 Ink System Cleaning Kit is used to clean the ink system with cleaning - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 273
the printer has been switched off for less than two weeks. The HP 790 Ink System Cleaning Kit consists of six Ink System Cleaning Liquid Cartridges and six Ink System Cleaning Purging Cartridges. Tell me about the ink system ENWW HP 790 Ink System Cleaning Kit 263 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 274
Tell me about the ink system 264 Chapter 12 Tell me about the ink system ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 275
me about waste management 13 Tell me about waste management It is the printer owner's responsibility to ensure that waste is disposed of in accordance with Data Sheets (MSDS) available for all supplies at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/index.html ENWW 265 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 276
of waste disposal services. The most suitable service will depend on your high volume waste production. Observe all local, state, and federal regulations related to the handling, use, storage, and disposal of organic solvents. General recommendations ● The HP 790 Waste Ink Bottle is specifically - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 277
the HP supplied bottle into a larger container, use the container for this chemical exclusively. Never mix this chemical with other chemicals in the same container. Seal the drum with a cap after pouring ink into it, store it 25 feet (8 m) away from ignition sources, do not store in high - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 278
Tell me about waste management 268 Chapter 13 Tell me about waste management ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 279
me about front panel menus 14 Tell me about front panel menus This chapter outlines the user menu structure and operations. ● Menu operations ● The INK menu & messages ● The MEDIA menu ● The MEDIA REG menu ● Media advance calibration ● The PH. MAIN menu ● The PH RECOVERY menu ● The FEED menu ● The - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 280
Tell me about front panel menus Menu operations When the Online key is pressed in the online idle mode, the printer enters offline mode. A menu group appears on the front panel and menu operations are enabled. Shift Shift Menu structure The Front panel menu has the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 281
. Select the MEDIA ADV. VALUE option. You can return to step 1 by pressing the key. 3. Press the OK key. 4. Select the digit to be modified using the and keys. ENWW Menu operations 271 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 282
Tell me about front panel menus 5. Change the value using the and keys. NOTE To see the full list of characters available, refer to the list of characters below. 6. Press the OK key to confirm - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 283
menu & messages This INK menu is used to display ink information or replace the ink. When the key is pressed, information on each ink cartridge is displayed at three-second intervals. Tell me about front panel menus XX: Color name - K, Lm, Lc, Y, M, and C. YYY: Amount of ink remaining. ZZ/ZZ/ZZ - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 284
front panel menus The front panel tells you to close the ink cover. Printing continues until all the ink in the system is used up. No ink from the new cartridge is supplied until you close the ink cover. If all the ink in the system is used up, the print pause mode is activated and printing is - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 285
the Cancel and keys to display the main menu in offline state. Press the Online key to take the printer online. Press the OK key to change media settings. The MEDIA REG menu Use the MEDIA REG menu to register or modify media type parameters or create new media types in the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 286
(symbol, alphanumeric, katakana, other). Media advance value (MEDIA ADV VALUE) Use this option to set the media advance value for the selected media type. step by step procedure). NOTE This value will only be applied by the printer front panel setting if the ADVANCE PREF option is set to FRONT PANEL. - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 287
the printhead carriage pauses between printing passes for the selected media type. Parameters: three-digit time in seconds. Print mode setting (PRINT MODE) Use this option to set the default print quality for the selected media type. NOTE This value will only be applied by the printer front panel - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 288
Unidirectional printing gives lower printing speeds but higher image quality. Use media edge guard (USE EDGE GUARD) Use this option to activate or printer detects the position of the media when it is loaded or make media settings on the front panel. NOTE This setting is not applied when you use - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 289
select REDUCED, follow these instructions: ● Cut the edge of the media so that the edge of the media is parallel to the guide line and then load the media. If the edge of the media is not straight, the printer will deposit ink on the platen and that can cause a printhead crash. ● Load the media - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 290
only be applied if the HEATER PREF option is set to HEAT PANEL. Initial temperature setting for the print heater (PRINT HEATER T) Use this option to set the printer platen heater temperature for the selected media type. Tell me about front panel menus Parameters: 15 °C to 55 °C, or ** to turn the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 291
Tip The HIGHLIGHT mode action of the printheads can be useful to avoid nozzles out in a specific color when printing a large number of images that do not use that specific color. NOTE HIGHLIGHT reduces the printing speed. We advise you to clean the printheads and reset the option to NORMAL. ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 292
(L)) For the selected media type, use this option to adjust the position of all the printheads on the left side, when using bidirectional printing. Enter an adjustment value based on the printhead adjustment pattern print (Refer to Calibrate the printer). YY: Ink color Display order: K -> Lm -> Lc - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 293
the bidirectional calibration print (Refer toCalibrate the printer). YY: Ink color Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Printhead cleaning mode (PH CLEANING) Use this option to select an automatic printhead cleaning mode for the selected media type - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 294
Tell me about front panel menus NOTE When the TENSION winding or BACK & FWD (MEDIA ADV MODE mode) is selected, the printer will only use START & END even if you have selected DURING PRINT. When you select DURING PRINT and cleaning has interrupted printing of an image, the media will - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 295
panel menus Parameters: ● SOFTWARE - Settings in the RIP take priority. ● FRONT PANEL - Settings in the printer front panel take priority. Heater preference (HEATER PREF) Use this option to define printer front panel priority or software RIP priority for heater settings for the selected media type - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 296
Parameters: ● OFF - Does not execute the unstick sequence. ● ON - Executes the unstick sequence. Printhead rest period (PH REST PERIOD) Use this option to define the number of passes the printhead carriage performs before it pauses for the selected media type. Parameters: ● CYCLES - Number of passes - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 297
standard media and cannot be deleted. To delete a media type: 1. Press the OK key. 2. Select the media type using the and keys and press OK to confirm deletion. Copying a media type (COPY MEDIA) Use this option to copy a registered media type. To copy a media type: 1. Press the OK key. 2. Select the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 298
menus 2. Select the media type using the and keys and press OK to confirm. Default values for media types Your printer comes with a set of factory BIDIR FLATTEN TIME None USE EDGE GUARD YES MEDIA ADV. MODE FWD ONLY TUR MODE LOOSE LEADING EDGE NORMAL VACUUM LEVEL HIGH FRONT HEATER None T - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 299
; if greater accuracy is required, use the DETAIL pattern. The print mode selected will also affect media advance calibration patterns. Press the Cancel key to interrupt printing. Parameters: ● ROUGH (NORMAL) - standard and high speed print modes ● ROUGH (H-QUAL) - high quality print mode ● ROUGH - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 300
and high speed print modes ● H-QUALITY - high quality print mode ● H-DENSITY - high density print mode ● H-DENSITY3 - high density print mode ● H-QUALITY2 - high quality print mode ● H-DENSITY2 - high density print mode ● DRAFT - draft print mode Media back feed adjustment value Use this option - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 301
I maintain the printer?). Press the key to enter the service menu. Tell me about front panel menus Ink system optimization (INK SYS OPT) Use the INK SYS OPT option to select a service cleaning procedure. Parameters: ● STORE INK SYS - Use this parameter to clean the printheads and ink path with the - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 302
even after leaving the printer overnight, then contact HP Support. Printhead height (PH HEIGHT ADJ) Use this menu option to adjust the printhead height. The cap is opened after performing this operation and the carriage height can be adjusted, see Change the printhead height. Parameters: none. 292 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 303
wastage. Tell me about front panel menus Parameters: ● NORMAL - The standard ink wastage ● REDUCED - Reduced ink wastage level The PH RECOVERY menu This menu is used to clean the printheads of the printer (Refer to Normal printhead recovery). Press the key to select the PH RECOVERY menu options - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 304
When the key is released, media feeding stops and the top menu appears on the front panel in offline mode. The PRINTER menu This menu is used to print reports on the printer status. When the key is pressed, you can select the report that you want to print. Configuration print (CONFIG PRINT - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 305
PRINTS) This menu is used to print the adjustment patterns for adjusting the printer mechanically and electrically. When Ink color Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Printhead position adjustment (#YY PH TO PH VAL) Adjusts the printhead to printhead - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 306
Tell me about front panel menus YY: Ink color Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Bidirectional print position (Right) adjustment (YY BIDIR DEF(R)) Use this option to adjust the printhead bidirectional printing position (Right). Enter an adjustment - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 307
(YY BIDIR F.D (R)) Use this option to adjust the printhead bidirectional fine draft printing Ink color Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) The SETUP menu This menu is used to set or display printer setup options. When the key is pressed, printer - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 308
displays the engine firmware version. Parameters: none. Main PCA version display (MAIN PCA VER) This option displays the version number of the main PCA. Parameters: none. ICB board version display (CARRIAGE PCA) This option displays the version number of the printer carriage PCA. Parameters: none - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 309
. HEB board H/W version (HEB Version) This option displays the HEB hardware version. Parameters: none. USB address (USB ADDRESS) This option displays the printer USB address. Parameters:none. USB speed (USB SPEED) This option sets the USB port speed. Parameters: HIGH, FULL ENWW The SETUP menu 299 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 310
Factory default setting (FACTORY DEFAULT) This option sets all parameter values to default factory settings. Parameters: none. Tell me about front panel menus 300 Chapter 14 Tell me about front panel menus ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 311
● Heater temperature settings ● Heater error messages The heaters The printer includes three heaters for fixing and stabilizing the printed image on me about the heaters 1. Printhead 2. Rear heater (dries the ink and stabilizes the printed image) 3. Print heater (fixes the ink on to the media) 4. - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 312
they can cause burns, and always take care when touching printer components near the heaters. Heater temperature settings Tell me about fine adjustments to the heater temperature. ● On/off setting: use On/Off key for each heater. ● Temperature setting: use the up key or down key for each heater. ● - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 313
the media you use. Medium Glossy high, fixing of the ink on the media is improved, but media wrinkle or mat print may be caused. Adjust heater temperature according to the media type and environmental temperature. When the print heater temperature is set to high, the printer may print at low speed - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 314
the set temperature. 4. During printing, the temperature can be adjusted by using the heater or keys on the heater front panel. Even after printing temperature Function: To heat the media to reduce the ink drying time, improve fixing of ink to media, and to protect media from media wrinkling. - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 315
at the specified standby temperature (35 °C) for all heaters. When the preset temperature is lower than the specified standby temperature (35 °C), the printer maintains the preset temperature. If the standby time has been set, after reaching the preset temperature. Turning off the heaters Function - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 316
- heater AC power is turned off TURN ON HEATER POWER SWITCH is displayed on the front panel. Heater parameter setup mode This mode is used when the operator sets the heater control system parameters. Setup items and parameters The setup items and parameters are listed in the table below. No - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 317
Display only, ON/OFF key is ignored. Heater error messages When the following error messages are displayed on the heater front panel, contact HP Support. ● System error ● The relay board cannot be detected ● Front heater thermistor temperature error (-10 °C or less, 70 °C or more) Tell me about - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 318
● Rear heater thermistor temperature error (-10 °C or less, 70 °C or more) ● Print heater thermistor temperature error (-10 °C or less, 70 °C or more) ● Front heater thermistor did not reach the preset temperature after 30 minutes ● Rear heater thermistor did not reach the preset temperature after - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 319
16 Tell me about printer specifications ● Specifications ● Ecological specifications Tell me about printer specifications ENWW 309 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 320
Specifications Item Print technology Resolution - High quality Resolution - Standard Resolution - Fine draft Resolution - Draft Print speed Media feed/delivery direction Media type Media width Minimum media width supported Maximum media weight Maximum external diameters Ink cartridge Noise Heat - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 321
177 inches (W) ×177 inches (D) × 67 inches (H) 4500 mm (W) × 2900 mm (D) × 1700 mm (H) Ecological specifications For the up-to-date ecological specifications of your printer, please go to http://www.hp.com/ and search for "ecological specifications". Tell me about printer specifications ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 322
Tell me about printer specifications 312 Chapter 16 Tell me about printer specifications ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 323
Tell me about ordering supplies and accessories 17 Tell me about ordering supplies and accessories ● Ordering supplies ● Ordering media ● Ordering accessories ENWW 313 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 324
me about ordering supplies and accessories Ordering supplies The following ink supplies can be ordered for your printer. Table 17-1 Ink cartridges Cartridge HP 790 Black HP 790 Cyan HP 790 Magenta HP 790 Yellow HP 790 Light Cyan HP 790 Light Magenta HP 790 Waste Ink Bottle Capacity (cm³) 1000 - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 325
Vinyl HP Premium Backlit Film HP Premium Backlit Film HP Universal Photo-Realistic Paper HP Universal Photo-Realistic Paper Part number Q8678A Q8679A Q8680A Q8681A Q8682A Q8683A Q8684A Q8685A Q8686A Q8687A Ordering accessories The following accessories can be ordered for your printer. ENWW - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 326
Tell me about ordering supplies and accessories Name HP Designjet 9000s/10000s Air Purifier System 220V HP Designjet 9000s/10000s Air Purifier System 110V HP Designjet High Speed Dryer - 104 in / 264 mm Liner for HP Designjet 10000s HP Designjet APS filter Product number Q6668C Q6668D Q6694A - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 327
the Customer Service Guide provided with your printer. What to do before you call: ● Review "The problem is..." troubleshooting suggestions in this guide. ● Review the relevant driver documentation supplied with this printer (for users sending PostScript files or those using Microsoft Windows). ● If - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 328
at HP Designjet Online, your large-format printing community at http://www.hp.com/go/ designjet/ for unrestricted access to: ● Downloads - the latest printer firmware, drivers, software, media profiles, etc. ● Technical support - online troubleshooting, customer care contacts, and more ● Forums for - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 329
settings 302 heater adjustment 229 heaters 5, 301 HP Customer Care 317 HP Designjet Online 318 I image quality 215 ink front panel information 273 ink cartridge ordering 314 INK menu 273 ink system optimization, menu 291 ink system, charging 206 ink waste bottle 210 install media 95, 108 install - HP Designjet 10000s | HP Designjet 10000 Series - User's Guide - Page 330
, 0 S safety precautions 22 SETUP printer menu 297 specifications ecological 311 support services HP Customer Care 317 HP Designjet Online 318 T take-up reel 49 tension bars 58 troubleshooting 233 U unload media 66 using a liner 153 using this guide 2 W wash printheads, menu 292 waste management 265
HP Designjet 10000s Printer series
User's Guide