HP Designjet 10000s HP Designjet 10000s Printer series - User's Guide
HP Designjet 10000s Manual
View all HP Designjet 10000s manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Designjet 10000s manual content summary:
- HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 1
HP Designjet 10000s Printer series User's Guide - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 2
Legal notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 3
Table of contents 1 Introduction Using this guide ...2 Introduction ...2 How do I ...2 The problem is ...2 Tell me about ...2 Index ...2 The printer's main components ...2 Front view ...3 Rear view ...4 The heaters ...5 The printer's front panel ...5 Front panel controls and indicators 6 Using - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 4
from the printer 66 Load cut sheet ...68 Perform a manual media feed ...71 Use manual nesting ...72 Increase/reduce pressure on media 76 Pause or the separator bar support assembly 184 Install the separator bar 186 6 How do I maintain the printer? Regular maintenance guide ...189 Daily - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 5
is... (troubleshooting topics) The problem is... (checklist) ...234 A printhead crash ...235 Ink cartridge is not installed ...238 Ink cartridge is not detected ...238 Ink cartridge is near expiry date ...238 Ink cartridge has passed its expiry date 239 An error message ...239 Service errors ...239 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 6
An abnormal sound ...244 9 The problem is print quality 10 Tell me about... (basic knowledge topics Precautions for handling the waste ink bottle 261 HP 790 Cap Cleaning Kit ...261 HP 790 Wiper Cleaning Liquid Kit 262 HP 790 Ink System Storage Kit ...262 HP 790 Ink System Cleaning Kit ...262 13 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 7
Menu operations ...270 Menu structure ...270 Making front panel selections and settings 270 To define a setting 270 To define a value 271 Character list 272 The INK menu & messages ...273 Replacing an empty ink cartridge 273 Replacing ink cartridges during printing 273 The ink cover is open - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 8
Media advance calibration ...289 Media advance calibration print 289 Media advance adjustment print 290 Back feed adjustment print 290 Media back feed adjustment value 290 The PH. MAIN menu ...291 Ink system optimization (INK SYS OPT 291 Cap cleaning (CAP CLEANING 292 Wiper cleaning (WIPER - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 9
specifications ...311 17 Tell me about ordering supplies and accessories Ordering supplies ...314 Ordering media ...314 Ordering accessories ...315 18 Tell me about getting help HP Customer Care ...317 HP Designjet Online ...318 Index ...319 ENWW ix - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 10
x ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 11
Introduction 1 Introduction ● Using this guide ● The printer's main components ● The printer's front panel ● Main scroller controls ● The printer's heaters ● Connect to a computer ● Turn the power on/off ● Replace an ink - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 12
Introduction Using this guide Using your printer is organized into the following chapters. Introduction ink cartridge. Many of these procedures are illustrated with drawings. The problem is ... These chapters help you to solve problems that may occur while printing. Tell me about ... These chapters - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 13
switch connection 5. Media winding direction switch 6. Media rewind switch (white) 7. Media advance switch (black) 8. Main scroller 9. Tension bar 10. Tension bar guide 11. Caster wheel 12. Left ink supply station 13. Heater front panel 14. Media pressure lever 15. Sub-scroller ENWW The printer - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 14
Rear view Introduction 1. Rear cover 2. Media outlet 3. Wiper cover 4. Printer Online - Cancel keys 5. Heater on/off switch 6. Heater power socket 7. Main scroller (take-up reel) 8. USB port 9. Foot switch connector 10. Media winding direction switch 11. Media rewind switch (white) 12. Media - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 15
Introduction 17. Printhead height lever 18. Printer power socket 19. Printer power on/off switch The heaters The printer includes three heaters for fixing and stabilizing the printed image on the media. Each heater is controlled separately. 1. Printhead 2. Rear heater (dries the ink and stabilizes - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 16
Introduction Front panel controls and indicators Your printer's front panel is located on the front of the printer, on the right-hand side. It has the following important functions: ● It must be used to perform certain operations, such as loading and unloading media. ● It can display up-to-date - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 17
Introduction B. The orange Error LED indicates whether an error has occurred. ● On: an error has occurred ● Flashing: warning state (take-up reel time-out error) ● Off: normal (no error has occurred) C. The green Ink LED shows the status of the ink cartridges. ● On: all ink cartridges are present ● - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 18
Introduction ● Switch between menu group screens with the Shift key. To access a menu, use the arrow key that corresponds to the menu group you want to access. To switch to the next menu group, press Shift. To switch to the next menu group, press Shift. If you select a menu in the menu groups, - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 19
panel next to the main scroller drive unit at the feed side of the printer. This control panel provides the necessary switches to control the manual advance or rewind of media through the media path (from the feed side to take-up side of the printer). It also provides and method - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 20
main scroller (take-up reel) drive unit at the take-up side of the printer. This control panel provides the necessary switches to control the manual advance or rewind of media through the media path (from the feed side to take-up side of the printer). It also provides the method - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 21
ENWW Main scroller controls 11 Introduction - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 22
Introduction The printer's heaters This section describes how to control the printer's heaters used for drying the printed media. The heater's front panel The heater's front panel is located on the front of the printer, on the left-hand side. The heater front panel displays the settings for the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 23
the USB cable, you should ensure that the RIP is installed so that the printer can be detected by your operating system. Refer to the instructions that came with your RIP for installation - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 24
Introduction Connect a USB cable as follows: 1. Disconnect the USB cable (2) from the rear of your printer if it is already connected. 2. Turn the printer off at the front panel. 3. Power off the printer using the power switch at the rear. 4. Connect a USB cable (2) to the USB connector (1) at the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 25
electrical outlet with multiple devices. Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the causes a risk of fire and electric shock. Replace a damaged power cord with an HP-approved power cord. 2. Turn on (position 1) the printer switch (1) on the rear - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 26
of the printer). NOTE Use the heater switch at the rear of the printer only when turning the printer off completely for removal, installation, or servicing. 16 Chapter 1 Introduction ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 27
Introduction Turn the power off Turn off the printer WARNING! The printer has an internal clock which allows it to wash the printheads automatically, flushing some ink through the printhead, which keeps the printheads in good condition. This is done after the first 20 hours without printing and - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 28
switch at the rear of the printer only when turning the printer off completely for removal, installation, or servicing. Replace an ink cartridge CAUTION Always use genuine HP ink cartridges. These have been designed for high-quality imaging performance and reliable printer operation. Using non - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 29
Introduction The front panel will advise you when you need to change an ink cartridge. XX: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan) XX: Ink name (C: Cyan M: Magenta Y: Yellow) NOTE The printer will continue to print while you are replacing an ink cartridge. To replace an empty ink - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 30
Introduction 2. Remove an ink cartridge (1) from the printer. 3. Insert a new ink cartridge (1) into the printer. 4. Close the ink cover (1). 20 Chapter 1 Introduction ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 31
Introduction Print Modes This printer provides 14 different print modes. Choose the print mode to use based on the type of media, the productivity , and the image quality. NOTE The recommended print mode for this printer is the "NORMAL" mode. Use the other modes if productivity and image quality - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 32
in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked printer in a new location. Call your local HP Service Representative for service. ● Use only the electrical cord supplied by HP with the printer. Do not damage, cut, - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 33
parts of the printer. ● During an electrical (thunder/lightning) storm. ● During a power failure. ● Inks used in the printer and liquids in the HP Cleaning kits contain an organic solvent (ethylene glycol monobutyl ether acetate, CAS No. 112-07-2). Observe all local, state, and federal regulations - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 34
path. This may cause burns. In order to ensure the safe operation of the printer, heed all of the cautions and warnings contained throughout this manual. 24 Chapter 1 Introduction ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 35
a long time. Consumables ● Ink inside the ink cartridge is combustible. Do not expose or store near open flames, sparks, or other sources of ignition. ● HP ink cartridges must be installed before the "Install By" date printed on the cartridge. Use of the ink cartridge 3 months beyond the "Install By - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 36
ink bottle. The bottle must be installed according to instructions or waste ink may overflow. An HP waste ink bottle must always be installed before turning the printer ON. Automatic and manual service cycles produce waste ink that must be contained in an HP waste ink bottle. Do not remove the cap - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 37
operations? This chapter explains how to perform basic media operations and guides you through the normal sequence of tasks required to load roll or media roll from the printer ● Load cut sheet ● Perform a manual media feed ● Use manual nesting ● Increase/reduce pressure on media ● Pause or cancel - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 38
move and install media rolls. Dropping a media roll could cause personal injury or damage to the printer. The printer's front panel messages will guide you through the process of loading media. To install a media roll: 1. Place the media roll (1) on a suitable table or handling cart (2). 2. Adjust - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 39
How do I perform basic media operations? 3. Install the media roll on the main scroller. a. Verify the media winding direction for the side of the media you are going to print onto, either the inside of the media (1) or the outside of the media (2). b. Carefully slide the media tube (2) onto the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 40
c. Use the media positioning tool (2) to set the correct distance between the media (3) edge and the main scroller flange (1). d. Turn the hand-wheel (1) of the main scroller clockwise until it reaches the stop to lock the media roll to the main scroller. How do I perform basic media operations? - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 41
e. Slide the toothed flange spacer (1) over the main scroller (2) until it is fully engaged with the media tube. f. Slide the flange stopper (2) over the main scroller until you can align and fully engage it with the keyway in the flange spacer (1). g. Fully tighten the locking knob (3) on the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 42
? If there are two people available to load the main scroller (1) by hand, one person will need to use the scroller handling grip (2) to support the main scroller (1). a. Carefully position the drive end (1) of the main scroller into the drive slot (2). 32 Chapter 2 How do I perform basic media - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 43
basic media operations? b. Carefully lower the opposite end (4) of the main scroller into the scroller retainer (3). 5. Adjust the tension bar guide. a. Loosen the locking knob (2). b. Move the tension bar guide (1) so that it is aligned with its position label (3). c. Fully tighten the tension bar - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 44
How do I perform basic media operations? 6. Open the rear cover (1). 7. Move the media edge guards (1) to each end of the platen so they will not be hidden under the media. 8. Lift the media load lever (1). 9. Set the feed direction switch (1) to select the way the media is going to be printed, - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 45
10. At the front of the printer, use the black media advance switch (2), or the black media advance switch on the foot switch, to feed enough media to insert it into the media feeder. 11. Load the media into the media feeder. CAUTION Inserting the media obliquely or inserting media with wrinkles - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 46
c. At the front of the printer, use the black media advance switch to feed the media through the media feeder until it almost reaches the floor. d. Smooth out the media from the center towards the edges of the platen to tension the center area of the media. e. At the front of the printer, use the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 47
that they are correctly positioned over the edge of the media. 12. Close the rear cover. To complete the loading procedure, follow the front panel instructions. 13. Confirm the position of the media edge guards and press the OK key. The media width checking process starts. 14. Select the media feed - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 48
How do I perform basic media operations? a. Select OFF or ON using the or keys. b. Press the OK key to confirm the selection. 16. Select a media type. a. Select the media type using the or keys. There are five preset media types to choose from: ● Paper ● Glossy ● Matte ● Banner ● BLT_B (Backlit) b. - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 49
media. 18. Install another tension bar (fixing bar) in the tension bar guide at the front of the printer (feed side). NOTE Refer to Tension bars flanges to each end of the tension bar. c. Verify that the tension bar guide (2) is located at the correct position for the actual width of the tension bar - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 50
d. Mount the tension bar (1) in the tension bar guides (2). CAUTION Make sure you install the tension bar with the ESD contact ring at the right hand end of the tension bar (viewed from the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 51
How do I perform basic media operations? 19. Verify the front panel shows this message and press the OK key. NOTE The next operation will not start if the media is too tight. The media setting operation starts automatically and shows this message on the front panel. If the operation completes - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 52
should move and install media rolls. Dropping a media roll could cause personal injury or damage to the printer. The printer's front panel messages will guide you through the process of loading media. To install a media roll in the printer on the sub-scroller: 1. Place the media roll on a suitable - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 53
How do I perform basic media operations? c. Install and tightly lock the flange (1) on the sub-scroller. 3. Install the sub-scroller in the printer. a. Unscrew the attachment knob (2) and remove the tension arm (3) from the sub-scroller center holder (1). b. Loosen the locking knob (1) and slide - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 54
How do I perform basic media operations? c. Open the rear cover (1). d. Move the media edge guards (1) so they will not be hidden under the media. e. Lift the media load lever (1). 44 Chapter 2 How do I perform basic media operations? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 55
f. Place the sub-scroller (2) on the sub-scroller holders (1). 4. Adjust the center sub-scroller holder position. a. Slide the center sub-scroller holder (1) as close as possible to the sub-scroller flange. b. Push the center sub-scroller holder (1) towards the rear of the printer (this ensures it - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 56
5. Load the media. a. Feed the media (1) through the media feeder until it almost reaches the floor. b. Rotate the sub-scroller (1) by hand to rewind the media (2) until it is just protruding from the rear cover. How do I perform basic media operations? NOTE Use your hand to restrain the central - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 57
(1) so that they are correctly positioned over the edge of the media. 6. Close the rear cover (1). To complete the loading procedure, follow the front panel instructions. 7. Select the media feed position. ENWW Install a media roll in the printer using the sub-scroller 47 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 58
How do I perform basic media operations? a. Select SUB using the or keys. b. Press the OK key to confirm the selection. 8. Select the whether or not to use nesting. a. Select OFF or ON using the or keys. b. Press the OK key to confirm the selection. 9. Select a media type. a. Select the media type - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 59
How do I perform basic media operations? 10. The media setting operation starts automatically and shows this message on the front panel. If the operation completes correctly, the printer returns to the online or offline state. If it does not complete correctly, the front panel will show an error - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 60
How do I perform basic media operations? NOTE Position the tension bar guide so it does not cause any mechanical interference. 3. Use the media positioning tool (2) to set the correct distance between the edge of the empty media - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 61
5. Slide the flange spacer (1) over the main scroller (2) until it is fully engaged with the empty media tube. 6. Slide the flange stopper (2) over the main scroller until you can align and fully engage it with the keyway in the flange spacer (1). 7. Fully tighten the knob (3) on the flange stopper - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 62
How do I perform basic media operations? 8. At the rear of the printer, set the white media winding direction switch (1) to the OFF (center) position. WARNING! If you do not set the media winding direction switch to the OFF position before installing the take-up reel you risk trapping your hands in - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 63
How do I perform basic media operations? 10. Use the front panel feed menu to feed the media (1) through the media feeder far enough for it to be taken-up on the main scroller (take-up reel). 11. Attach media to the media tube on the main scroller (take-up reel). a. Confirm the take-up direction, - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 64
How do I perform basic media operations? 12. Verify that the tension bar guide (1) is located within the light sensor (2) receiving area and adjust as necessary two full turns on the take-up reel (Refer to Perform a manual media feed). 54 Chapter 2 How do I perform basic media operations? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 65
feeder to create a slack area (approximately 30 cm) in the media sufficient to install the tension bar (Refer to Perform a manual media feed). 18. Position the tension bar (1) in its guides (2) in the slack area of the media. CAUTION Make sure you install the tension bar with the ESD contact flange - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 66
19. At the wiper end of the tension bar (1), adjust the take-up bar flange (3) position for the width of the media, leaving a 2 mm gap, and lock it in position with the two O-rings (2). How do I perform basic media operations? 20. At the capping end, adjust the take-up flange (1) on the tension - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 67
22. If you are using vinyl chloride (PVC) media (1), do not use the full tension bar as explained previously. Instead, adjust the tension bar (2) length to approximately half the width of the media and position it in the slack area without the flanges. How do I perform basic media operations? NOTE - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 68
How do I perform basic media operations? 2. Press the key to see MEDIA REG menu options. 3. Select the media with which you want to use or not use the media edge guards, and press the OK key. This setting will only apply to the selected media. 4. Scroll to USE EDGE GUARD using the or keys and press - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 69
the media and do not install the flanges (1) and ESD contact ring (2). ● If the tension bar is going to be installed in the tension bar guides, use the required tension bars to create a total length that is equivalent to the width of the printer, install two standard flanges (1) at the left - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 70
(1), ESD flange (4) and the take-up flanges (3) and their associated fixing rings (2). ● If the tension bar is going to be installed in the tension bar guides, use the required tension bars to create a total length that is equivalent to the width of the printer, at the left hand end install one - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 71
How do I perform basic media operations? ● 4 x media tube flanges (4) Install the media tube flanges This procedure describes how to install the media tube flanges on the main scroller (take-up reel). 1. Adjust the media tube spacer position to suit the media width. 2. Prepare the media tube and - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 72
4. Put the rubber spacer A (1) on the flange spacer (2). How do I perform basic media operations? 5. Engage the flange spacer and rubber spacer A (2) with the flange stopper and mount them both on the on the scroller (1). If the internal diameter of the media tube is too small to fully engage the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 73
How do I perform basic media operations? 8. Refer to Install a media roll in the printer using the main scroller and install the main scroller in the printer. 9. Use the front panel feed menu to feed the media through the media feeder far enough for it to be taken-up on the take-up reel. 10. Use - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 74
How do I perform basic media operations? Change the printhead height You can increase or reduce the printhead height depending on the thickness of the media you are using. Two tasks must be performed to change the printhead height: ● Mechanical height adjustment on the printhead carriage. ● - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 75
5. Open the cap cover (3) and loosen the printhead fixing screws (1) using the long screwdriver provided with your printer inserted through the hole in the chassis (2). How do I perform basic media operations? 6. Change the height of the printhead by lifting the printhead height lever (1) to lower - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 76
How do I perform basic media operations? To change the printhead height on the front panel: 1. Press the Online key. 2. Press the key to display the MEDIA REG menu. 3. Scroll to the PH HEIGHT VAL option and press the OK key. 4. Select NORMAL or HIGH, according to the mechanical change you have made - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 77
3. Lift the media load lever (1). How do I perform basic media operations? 4. Use the white rewind switch on the media feed side of the printer to rewind the media back onto the main scroller. 5. Remove the main scroller from the printer and place it on a suitable table. 6. Loosen the knob (3) and - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 78
How do I perform basic media operations? Load cut sheet The printer's front panel messages will guide you through the process of loading media. To load cut sheet: 1. Open the rear cover and slide the media edge guards (1) to each end of - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 79
load lever (1). How do I perform basic media operations? 4. Feed the media until a beep sounds from the media feeder (about 200 mm). NOTE If you have problems loading media, feed the media into the printer by holding both edges of the media. Take care that the media does not curl inside the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 80
operations? 7. Confirm the position of the media edge guards and press the OK key. To complete the loading procedure, follow the front panel instructions. 8. Select cut sheet. a. Select SHEET using the or keys. b. Press the OK key to confirm. 9. Select a media type. 70 Chapter 2 How do I perform - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 81
will be loaded automatically. If an error message is displayed, remove the media and repeat the task. Perform a manual media feed This section describes how to feed media manually through the printing path, for example to use cut sheets without causing skew. 1. Press the Online key. ENWW Perform - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 82
media advances. If cut sheet is loaded, it is discharged. 4. When the key is released, media feeding stops and the menu group is displayed. Use manual nesting When printing a small-sized image (2), such as A4, on a 64-inch width roll, a large area of media (1) is left blank. You can rewind the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 83
To use manual nesting: 1. Lift the media load lever. How do I perform basic media operations? 2. Rewind the media (1). A. Blank area NOTE Rewind the media only when the image is dry, to avoid smearing. 3. The front panel instructs you to load media. Load the media. ENWW Use manual nesting 73 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 84
How do I perform basic media operations? 4. Lower the media load lever. 5. Select NEST in the SELECT MEDIA menu and press the OK key. NOTE In the next steps, use the MEDIA WIDTH setting if you cut the media to remove the image that was previously printed. Use the NEST ORIGIN setting if you have not - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 85
sensor position to the print start position (the media rollers) will not be available for printing. NOTE Ensure the media is aligned with the vertical guide line before loading. ENWW Use manual nesting 75 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 86
I perform basic media operations? 9. Select a media type again. Shift NOTE Ensure front, right, and left margins are sufficient as you rewind the media manually. The media width and nest origin settings cannot be saved. Increase/reduce pressure on media The media pressure lever allows you to change - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 87
operations? Pause or cancel print jobs You can pause and cancel printing from the rear of the printer. This may be useful if there are problems with media output from the rear of the printer. Tip We recommend that you always pause or cancel printing through your software RIP. 1. Print Pause - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 88
media installed on the main scroller. It is not available for any of the other media loading methods. The printer's front panel messages will guide you through the process of loading media. To install a media roll: 1. Place the media roll (1) on a suitable table or handling cart (2). 2. Remove the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 89
How do I perform basic media operations? 3. Slide the flange stopper (1) onto the main scroller (2). 4. Slide the flange spacer (1) onto the main scroller (2). ENWW Offset media loading using the main scroller 79 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 90
How do I perform basic media operations? 5. Position the media roll spacer on the main scroller to a position equivalent to the middle (half the width) of the media roll you are going to load. NOTE The media roll spacer stops the weight of the media from causing the roll to sag at the center. a. - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 91
b. Carefully slide the media tube (2) onto the main scroller (1). Do not tighten the locking knob at this stage. c. Slide the toothed flange spacer (1) over the main scroller (2) until it is fully engaged with the media tube. How do I perform basic media operations? ENWW Offset media loading - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 92
scroller (1). If there are two people available to load the main scroller (1) by hand, one person will need to use the scroller handling grip (2) to support the main scroller (1). 82 Chapter 2 How do I perform basic media operations? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 93
How do I perform basic media operations? a. Carefully position the drive end (1) of the main scroller into the drive slot (2). b. Carefully lower the opposite end (4) of the main scroller into the scroller retainer (3). 8. Align the edge of the media (2) with the label (1) on the printer. ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 94
tighten the locking knob (3) to lock it to the flange spacer (1) and the main scroller. 11. Adjust the tension bar guide. a. Loosen the locking knob (2). b. Move the tension bar guide (1) so that it is aligned with its position label (3). 84 Chapter 2 How do I perform basic media operations? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 95
How do I perform basic media operations? c. Fully tighten the tension bar guide locking knob (2) to lock the tension bar guide (1). 12. Open the rear cover (1). 13. Move the media edge guards (1) to each end of the platen so they will not be hidden under the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 96
14. Lift the media load lever (1). How do I perform basic media operations? 15. Set the feed direction switch (1) to select the way the media is going to be printed, either on the inside or the outside of the media. 16. At the front of the printer, use the black media advance switch (2), or the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 97
How do I perform basic media operations? CAUTION Inserting the media obliquely or inserting media with wrinkles causes a media jam or skewed feed. a. Insert the top edge of the media (1) into media feeder (2) while stretching it outwards to prevent any wrinkling. b. If the media curls up (1) or - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 98
e. Use the white rewind switch to rewind the media (1) until it is just protruding from the rear cover. f. Lower the media load lever (1). How do I perform basic media operations? 18. Change the print mode to offset media loading. a. When you lower the media load lever the front panel shows the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 99
19. Adjust the media edge guards (1) so that they are correctly positioned over the edge of the media. How do I perform basic media operations? 20. Confirm the position of the media edge guards and press the OK key. The media width checking process starts. 21. Select the media feed position. a. - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 100
the tension bar (1) length to be a little shorter than the width of the media. 24. Install another tension bar (fixing bar) in the tension bar guide at the front of the printer (feed side). NOTE Refer to Tension bars for full details concerning the adjustment of the tension bar (fixing bar - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 101
located at the correct position for the actual width of the tension bar and adjust as necessary. d. Mount the tension bar (1) in the tension bar guides (2). CAUTION Make sure you install the tension bar with the ESD contact ring at the right hand end of the tension bar (viewed from the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 102
How do I perform basic media operations? 92 Chapter 2 How do I perform basic media operations? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 103
3 How do I use dual media rolls? This section describes how to use dual media rolls in the printer. It guides you through the various tasks required to load, unload and take-up the media when using dual media rolls. The following operations are described: ● Install - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 104
The dual roll printing kit contains: ● 1 x tension arm (1) ● 1 x tension arm attachment screw (2) ● 2 x additional media edge guards (3) ● 1 x screwdriver (4) ● 2 x sets of sub-scroller flanges (5) ● 2 x take up flanges (6) ● 4 x fixing rings (7) ● 2 x flange spacers (8) ● 1 x flange joint (9) ● 2 x - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 105
should move and install media rolls. Dropping a media roll could cause personal injury or damage to the printer. The printer's front panel messages will guide you through the process of loading media. To install a media roll: 1. If you are installing dual rolls in the printer for the first time - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 106
b. Insert the top slider (2) into the rear edge guard mounting rail of the platen (1). c. Insert the slider attached to the edge guard (1) into the front edge guard mounting rail (2) of the platen. How do I use dual media rolls? 96 Chapter 3 How do I use dual media rolls? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 107
d. Align the slider (2) and the edge guard (1) on the platen and secure them with the two attachment screws (3). e. Repeat the previous steps to mount the other edge guard (1) required for dual roll printing. How do I use dual media rolls? ENWW Install dual media rolls on separate scrollers 97 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 108
2. Install the media roll on the main scroller (1) and mount it in the printer. Refer to Install a media roll in the printer using the main scroller and follow the procedure, up to and including the step before you lower the media load lever. 3. Remove the removable flange (2) from the sub-scroller - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 109
5. Install the media roll (2) on the sub-scroller (1) and replace and lock the removable flange (3). NOTE Take care to position the media roll on the sub-scroller so it does not overlap the media roll on the main scroller. NOTE It is not possible to print on the inside of the media when using dual - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 110
7. Loosen the locking knob (2) and slide the sub-scroller center holder (1) outside the area of the subscroller media path. 8. Install the sub-scroller (1) in the printer. How do I use dual media rolls? 100 Chapter 3 How do I use dual media rolls? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 111
9. Move the sub-scroller center holder (2) to within 10 mm of the sub-scroller flange (1) and fully tighten the locking knob (3). CAUTION Make sure that the sub-scroller center holder is not touching the sub-scroller flange. This could cause friction which would increase the tension on the media and - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 112
11. Lift the media load lever (1). 12. Insert the top edge of the media on the main and sub-scrollers into the relevant media feeders and feed the media (1) through the printer until it almost touches the floor. How do I use dual media rolls? 102 Chapter 3 How do I use dual media rolls? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 113
13. Loosen the sub-scroller flanges (1) and adjust the media roll position on the sub-scroller so that there is more than 4 cm clearance (A) between the two media rolls. CAUTION If there is less than 4 cm of clearance between the two media rolls, the edge guards cannot be used. Without the edge - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 114
). 16. Use the white rewind switch (front of printer) to rewind the main scroller until the media (1) is just protruding from the rear cover. 17. Manually rewind the sub-scroller until the media (1) is just protruding from the rear cover. How do I use dual media rolls? 104 Chapter 3 How do I use - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 115
each pair are correctly positioned at the edge of the media. 20. Close the rear cover. To complete the loading procedure, follow the front panel instructions. 21. Confirm the position of the media edge guards and press the OK key. The media width checking process starts. 22. Select DUAL in the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 116
a. Select the media type using the or keys. There are five preset media types to choose from: ● Paper ● Glossy ● Matte ● Banner ● BLT_B (Backlit) b. Press the OK key to confirm. NOTE If you wish to select a media type that is currently not available, then you will need to create a new media type. c. - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 117
back tension to improve the difference in feed, refer to Adjust the back tension of the sub-scroller 25. Install the tension bar (2) in the supports (1). CAUTION Make sure you install the tension bar with the ESD contact ring at the right hand end of the tension bar (viewed from the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 118
26. Verify the front panel shows this message and press the OK key. NOTE The next operation will not start if the media is too tight. The media setting operation starts automatically and shows this message on the front panel. If the operation completes correctly, the printer returns to the online or - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 119
CAUTION To use this process, the media rolls must be of the same width and diameter. If the diameter is different, please use the sub-scroller and main scroller process. 1. Install the two media rolls on the main scroller. a. Follow steps 1 to 3 of Install a media roll in the printer using the main - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 120
c. Slide the second media roll (1) onto the main scroller until it is fully engaged with the flange spacer. d. Slide the flange spacer (1) onto the main scroller (2) until it is full engaged with the media roll . NOTE Position the two media rolls so that the top edges of the media of each is aligned - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 121
e. Align the keys of the flange stopper (1) to fully engage it with the flange spacer and fully tighten the knob (2) on the flange stopper to (1) lock it to the flange spacer (3) and main scroller. 2. Install the main scroller with the two media rolls in the printer (Refer to Install a media roll in - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 122
4. At the front of the printer, use the white rewind switch to rewind the main scroller until each media (1) just protrudes from the rear cover. 5. Lower the media load lever (1). How do I use dual media rolls? 6. Adjust the media edge guards so that each pair are correctly positioned at the edge - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 123
7. Close the rear cover. To complete the loading procedure, follow the front panel instructions. 8. Confirm the position of the media edge guards and press the OK key. The media width checking process starts. 9. Select DUAL in the media selection - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 124
enough so that you can install the tension bars (2) in the slack area of the media (1). 13. Mount the tension bar (2) in the tension bar guides (1). CAUTION Make sure you install the tension bar with the ESD contact ring at the right hand end of the tension bar (viewed from the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 125
14. Verify the front panel shows this message and press the OK key. NOTE The next operation will not start if the media is too tight. The media setting operation starts automatically and shows this message on the front panel. If the operation completes correctly, the printer returns to the online or - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 126
Use the take-up reel (dual media rolls) There are four different methods of using a take-up reel for dual roll media. ● Method 1: Taking-up the media onto a single take-up reel when using tarpaulin media. ● Method 2: Taking-up the media onto two separate take-up reels when using tarpaulin media. ● - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 127
Use adhesive tape (2) to attach the edge of each roll media (3) to the media tube on the take-up reel (1). 5. Verify that the tension bar guide (1) is located within the light sensor (2) receiving area and adjust as necessary. 6. Set the take-up direction switch (1) to the correct position for the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 128
front panel feed menu to feed enough additional media through the media feederto provide two full turns on the take-up reel (Refer to Perform a manual media feed). 8. At the rear of the printers, set the white media winding direction switch (1) to the OFF position. 9. Turn the take-up reel by - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 129
13. Mount the tension bar (1), in the slack area of the media, and adjust the take-up flanges to the width of the media. CAUTION Make sure you install the tension bar with the ESD flange at the left hand end of the tension bar (viewed from the rear of the printer). How do I use dual media rolls? - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 130
NOTE Use media tubes with as closely matching lengths as possible to the corresponding media tubes on the feed side. 1. Put the first empty media tube (1) and flange spacer (3) on the main scroller (2) but do not install the flange stopper. 2. Slide the flange joint (3) and the second flange spacer - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 131
drive slot for the take-up. 7. Carefully lower the opposite end of the main scroller into the scroller retainer. 8. To complete the operation follow the instructions from step 3 of the Dual media rolls take-up method 1. ENWW Use the take-up reel (dual media rolls) 121 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 132
Dual media rolls take-up method 3 This procedure describes how to take-up two vinyl chloride (PVC) media rolls onto a single media tube. 1. Put a suitable empty media tube and rubber spacers (1) on the main scroller (Refer to Use media tube flanges). 2. Install the four media tube flanges (1) on the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 133
4. Use the front panel feed menu to feed the media (1) through the media feeder far enough for it to be taken-up on the take-up reel. 5. Use adhesive tape to attach the edge of each roll media to the media tube (1) on the take-up reel. Outer take-up: How do I use dual media rolls? Inner take-up: - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 134
7. Tighten the three locking screws (1) on each media tube flange to lock the flanges in position. Use the indications on the labels to equally tighten the locking screws. 8. At the rear of the printer, set the white media winding direction switch (1) to the correct position for the direction the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 135
ends of each media tube. You will adjust the position of these later according to the actual media width. 4. To complete the operation follow the instructions from step 3 of the Dual media rolls take-up method 1. Adjust the back tension of the sub-scroller If there is an obvious difference in - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 136
CAUTION Before adjusting the sub-scroller back tension you must first adjust the main scroller media feed. 1. Insert a screwdriver (1) in the hole of the hexagonal adjustment shaft protruding from the upper part of the tension arm (2). NOTE You could also use a suitably sized wrench (spanner) or an - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 137
Remove dual rolls media edge guards for full width media printing If you want to use full width media, 104 in. (2641 mm), you must first remove the media edge guards used for dual roll media printing. NOTE The guards can be left in place for any media of a width of 102 in. (2590 mm) or less. 1. - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 138
3. Remove the slider (2) from the rear edge guard mounting rail of the platen (1). 4. Store the removed parts in a safe place for future use with dual media rolls How do I use dual media rolls? 128 Chapter 3 How do I use dual media rolls? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 139
4 How do I perform double-sided printing This section explains the different types of double-sided printing and the procedures for using them. CAUTION Use the liner when printing at a high printing rate (or ink on the media is not dry) to prevent the media from adhering to the platen (Refer to How - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 140
130 cm (51 inches) of media wastage at the start of the print job and 80 cm (31.5 inches) of wastage at the end of the job. ● You are working in an area with limited access or the with media rolls that are very heavy meaning handling must be minimized. For this type of print job the best type of - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 141
Printing on the back of the media after rewinding CAUTION Use the liner when printing at a high printing rate (or ink on the media is not dry) to prevent the media from adhering to the platen (Refer to How do I print with a linerHow do I print with a liner). After printing on the top side (A), the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 142
, print on the rougher side first. 3. Feed the media onto the take-up reel (Refer to Use the take-up reel). 4. With a suitable marker put guide marks (1), on the edges of the back of the media (3), where the edges intersect the platen groove (2). These marks will be useful for aligning top - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 143
7. Lift the media load lever (1). 8. Simultaneously press the white media rewind switch (1) on the feed side (A) and the white media rewind switch (2) on the output side (B), to rewind the all the media back onto the main scroller. How do I perform double-sided printing ENWW Printing on the back - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 144
9. Remove the main scroller (1) from the printer on the feed side (Refer to Remove a media roll from the printer). 10. Remove the media roll from the main scroller (A), reverse the media roll (from left to right), and reinstall it on the scroller (B). 11. Install the main scroller in the printer on - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 145
(1) so that they are correctly positioned over the edge of the media. 15. Close the rear cover. To complete the procedure, follow the front panel instructions. 16. Confirm the position of the media edge guards and press the OK key. 17. Select the media position. a. Select BACKm using the or keys - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 146
a. Select the media type using the or keys. b. Press the OK key to confirm the selection. 19. Select whether or not a liner is used. a. Select liner use requirement using the or keys. If a liner is used. b. Press the OK key to confirm the selection. 20. At the front of the printer, use the black - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 147
If the operation finishes successfully, the printer returns to the online or offline state. If it terminates unsuccessfully, an error message will be shown. If this occurs, retry the operation from the step in this procedure where you raised the media load lever. 21. Set the "VACUUM" and "UNSTICK - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 148
Printing on the back of the media from the feed side (after relocating from take-up side) CAUTION Use the liner when printing at a high printing rate (or ink on the media is not dry) to prevent the media from adhering to the platen (Refer to How do I print with a linerHow do I print with a liner). - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 149
lines are printed. The first is a solid line (2) which is used as a guide to align the print position between the top side and the back; the second line is and cut the media along the dashed line. 7. With a suitable marker put guide marks (2) on the edges of the back of the media (3), where the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 150
8. Remove the main scroller (1) and from the printer on the feed side (See Remove a media roll from the printer). 9. Remove the main scroller from the printer on the take-up side (1), and install it on the feed side (2). How do I perform double-sided printing 140 Chapter 4 How do I perform double - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 151
10. Lift the media load lever (1). 11. At the front of the printer, set the feed direction switch (1) for printing on the inside or the outside of the media. How do I perform double-sided printing 12. At the front of the printer, use the black media advance switch to slacken media enough to insert - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 152
13. Insert the top edge of the media (1) into media feeder (2) while stretching it outward to prevent any wrinkling. CAUTION Inserting the media obliquely or inserting media with wrinkles could cause a media jam or skewed feed. NOTE If the media curls, making it hard to insert into the media feeder, - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 153
(1) so that they are correctly positioned over the edge of the media. 17. Close the rear cover. To complete the procedure, follow the front panel instructions. 18. Confirm the position of the media edge guards and press the OK key. 19. Select the media position. a. Select BACKm using the or keys - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 154
a. Select the media type using the or keys. b. Press the OK key to confirm the selection. 21. Select whether or not a liner is used. a. Select liner use requirement using the or keys. If a liner is used (Refer to Double sided printing with a liner). b. Press the OK key to confirm the selection. 22. - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 155
If the operation finishes successfully, the printer returns to the online or offline state. If it terminates unsuccessfully, an error message will be shown. If this occurs, retry the operation from the step in this procedure where you raised the media load lever. 24. Set the "VACUUM" and "UNSTICK - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 156
1. Install the media on the main scroller in the printer (Refer to Install a media roll in the printer using the main scroller). 2. Select the media feed position. a. Select FRONT using the or keys. b. Press the OK key to confirm the selection. CAUTION To print on thick tarpaulin (0.5 mm or thicker - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 157
. 6. Once the printing has completed, feed enough media out of the printer and cut the media along the dashed line. 7. With a suitable marker put guide marks (2) on the edges of the back of the media (3), where the edges are intersected by the solid line (1). How do I perform double-sided printing - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 158
8. Install the sub-scroller (1) in the printer with a suitable empty media tube for the width of media (2) being printed. 9. Lift the media load lever (1). How do I perform double-sided printing 148 Chapter 4 How do I perform double-sided printing ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 159
10. Feed the printed media (1) edge towards the feeder over the top surface of the sub-scroller, and insert it into the feeder. 11. Adjust the media so that the marks (2) that you made earlier are aligned with the groove (1) in the platen. If they do not align with platen groove at both sides, align - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 160
(1) so that they are correctly positioned over the edge of the media. 14. Close the rear cover. To complete the procedure, follow the front panel instructions. 15. Confirm the position of the media edge guards and press the OK key. 16. Select the media position. a. Select BACKt using the or keys - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 161
a. Select the media type using the or keys. b. Press the OK key to confirm the selection. 18. Select whether or not a liner is used. a. Select liner use requirement using the or keys. If a liner is used (Refer to Double sided printing with a liner). b. Press the OK key to confirm the selection. 19. - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 162
NOTE The next operation will not start if the media is too tight. If the operation finishes successfully, the printer returns to the online or offline state. If it terminates unsuccessfully, an error message will be shown. If this occurs, retry the operation from the step in this procedure where you - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 163
How do I print with a liner 5 How do I print with a liner This section describes how to use a liner. ● Double sided printing with a liner ● Print on mesh tarpaulin (without dedicated liner) ● Use the special edge guards for use with a liner ● Use the liner separator bar Printing on the back of the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 164
assembly is not installed, you must install it to use the separator bar (Refer to Install the separator bar support assembly). The following explanation assumes that the printing on the top side of the media has already been completed. 1. Install a liner roll on the sub- - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 165
How do I print with a liner 2. Slide the left flange (2) onto the shaft of the sub-scroller (1) and turn it clockwise to lock it. 3. Install the sub-scroller (2) in the holder (1). ENWW Double sided printing with a liner 155 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 166
How do I print with a liner 4. Fold the liner (1) over by about 5 cm and insert it in the feeder. CAUTION Because the liner is very thin and supple, it could easily get caught in the grid roller when it is inserted in the feeder unless the top edge is folded back. 5. Lift the media load lever (1). - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 167
How do I print with a liner 6. Carefully pull the liner (1) out of the output side. Tip If it is difficult to pull the media (1) out, rotate the grid roller (2) with your fingers to feed the liner through. 7. Check the feed side and take-up side to ensure that the liner is fed out straight from - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 168
How do I print with a liner 8. Grip the central area of the top edge of the liner (1) and pull it out until it almost reaches the floor. CAUTION If the liner (1) ripples excessively on the platen, rewind it completely and remove it from the printer, then reinstall it. A rippled liner causes - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 169
How do I print with a liner 9. Rotate the right hand flange (2) of the sub-scroller counterclockwise to rewind the liner (1) until its top edge just protrudes from the rear cover. Tip This rewinding motion removes small rippling. 10. Pull the liner (1) out sufficiently so it can be attached to the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 170
How do I print with a liner 11. Lower the media load lever (1). 12. Verify the take-up direction, stretch the liner (1), and secure it to the take-up reel (3) with tapes (2). Attach the center first then the outer edges. 160 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 171
How do I print with a liner 13. Lift the media load lever (1). 14. At the rear of the printer, press the white rewind switch (1) to wind the liner onto the media tube approximately two turns. 15. At the front of the printer, use the black media advance switch (2) to feed the liner from the media - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 172
How do I print with a liner 17. While holding the flange of the sub-scroller to immobilize the liner (2), insert the media (1) into the feeder so only the media feeds out. 18. Overlap the liner (2) and the media (1) so that their right edges are aligned. 162 Chapter 5 How do I print with a liner - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 173
How do I print with a liner 19. Adjust the media so that the marks (2) that you made earlier are aligned with the groove (1) in the platen. If they do not align with platen groove at both sides, align either end first, and then while holding the aligned side in place, pull the other side to adjust - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 174
liner separator bar (3) and the liner (2) is under the separator bar. 24. Close the rear cover. To complete the procedure, follow the front panel instructions. 25. Confirm the position of the media edge guards and press the OK key. 26. Select the media feed position. a. Select BACKm using the or - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 175
How do I print with a liner NOTE If the mesh tarpaulin media is narrower than the liner, set "DETECT WIDTH" to "NONE" in the MEDIA REG menu. Selecting "AUTO" lets the printer detect the liner width as the mesh tarpaulin width and to print at the right edge of the liner. The contents to set with the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 176
How do I print with a liner 31. Now you are ready to print on the back of the media. 166 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 177
liner attached to it. If mesh media with a dedicated liner is used these instructions are not necessary. CAUTION If a dedicated liner is provided with the mesh it to use the separator bar (Refer to Install the separator bar support assembly). 1. Install a liner roll on the sub-scroller a. Confirm - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 178
How do I print with a liner 2. Slide the left flange (2) onto the shaft of the sub-scroller (1) and turn it clockwise to lock it. 3. Install the sub-scroller (2) in the lower sub-scroller holder (1). 168 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 179
How do I print with a liner 4. Fold the liner (1) over by about 5 cm and insert it in the feeder. CAUTION Because the liner is very thin and supple, it could easily get caught in the grid roller when it is inserted in the feeder unless the top edge is folded back. 5. Lift the media load lever (1). - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 180
How do I print with a liner 6. Carefully pull the liner (1) out of the output side. Tip If the liner (1) difficult to pull out, rotate the grid roller (2) with your fingers to feed the liner through. 7. Check the feed side and take up side to ensure that the liner is fed out straight from the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 181
How do I print with a liner 8. Grip the central area of the top edge of the liner (1) and pull it out until it almost reaches the floor. CAUTION If the liner (1) ripples excessively on the platen, rewind it completely and remove it from the printer, then reinstall it. A rippled liner causes - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 182
How do I print with a liner 9. Rotate the right hand flange (2) of the sub-scroller counterclockwise to rewind the liner (1) until its top edge just protrudes from the rear cover. Tip This rewinding motion removes small rippling. 10. Pull the liner (1) out sufficiently so it can be attached to the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 183
How do I print with a liner 11. Lower the media load lever (1). 12. Verify the take-up direction, stretch the liner (1), and secure it to the take-up reel (3) with tapes (2). Attach the center first then the outer edges. ENWW Print on mesh tarpaulin (without dedicated liner) 173 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 184
How do I print with a liner 13. Lift the media load lever (1). 14. At the rear of the printer, press the white rewind switch (1) to wind the liner onto the media tube approximately two turns. 15. At the front of the printer, use the black media advance switch to feed the liner from the media tube - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 185
How do I print with a liner 17. While holding the flange of the sub-scroller to immobilize the liner (2) insert the media (1) into the feeder so only the media feeds out. 18. Overlap the liner (2) and the media (1) so that their right edges are aligned. ENWW Print on mesh tarpaulin (without - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 186
How do I print with a liner 19. Lower the media load lever. 20. Adjust the media edge guards (1) so that they are correctly positioned at the edge of the media. 21. If you have not already done so, install the separator bar. Refer to Use the liner separator bar. 22. Make sure the media (1) runs - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 187
How do I print with a liner 23. Close the rear cover. To complete the procedure, follow the front panel instructions. 24. Confirm the position of the media edge guards and press the OK key. 25. Select the media feed position. a. Select BACKm using the or - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 188
How do I print with a liner a. Select liner use requirement using the or keys. b. Press the OK key to confirm the selection. 28. The media setting operation starts automatically. Verify the front panel shows this message and press the OK key. NOTE The next operation will not start if the media is - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 189
How do I print with a liner ● 1 x cap side edge guard for use with liner (4) 1. Install the media in the printer. For double-sided printing (Refer to How do I perform double-sided printing). For mesh tarpaulin printing (Refer to Print on mesh tarpaulin (without dedicated liner)). 2. Raise the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 190
(2). This edge guard protects both the liner and the media. 5. Apply gentle pressure to open the arms (3) of the edge guard hook and slide the guide (2) into the slot (4) of the pinch roller until you can engage the arms with the lugs (1). 180 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 191
How do I print with a liner 6. Release the pressure on the arms so that the of the edge guard hook (2) is locked to the pinch wheel (1). 7. Insert the tip of the wiper side edge guard (1) between the edge guard hook (3) and the pinch roller (2). ENWW Use the special edge guards for use with a - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 192
How do I print with a liner 8. Slide the wiper side edge guard to align its protruding section (1) with the edge of the media (2) but leave a small space (A) to prevent skewing of the media. This edge guard protects both the liner and the media. 9. Verify that the wiper side edge guard (1) does not - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 193
should use the liner separator bar to ensure optimum print quality. If you have never run print jobs that require the use of a liner, the support assembly for the liner separator bar might not have been installed on the printer in order to improve general accessibility on the take-up side - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 194
How do I print with a liner ● 2 x separator bar holders (4) Install the separator bar support assembly This procedure describes how to install the separator bar support assembly. 1. Locate the separator bar support assembly installation kit supplied with your printer. 2. Remove and retain the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 195
chassis. The attachment bracket with the larger hole must be at the top. 4. Secure the support arm (3) using the two attachment screws (1) and (2) removed previously. 5. Repeat the previous three steps, to install the support bar on the chassis at the cap end. ENWW Use the liner separator bar 185 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 196
the separator bar holder (4) with the two attachment screws (2) from the installation kit, and push the rubber end cap (3) onto the end of the support bar (1). 8. Repeat the previous three steps, to install the separator bar holder at the cap end. Install the separator bar To use the separator bar - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 197
How do I print with a liner 2. Position the separator bar (2) in its holders (1). 3. When printing using a liner, make sure the media (3) passes above the separator bar (1) and the liner (2) below it. ENWW Use the liner separator bar 187 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 198
How do I print with a liner 188 Chapter 5 How do I print with a liner ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 199
6 How do I maintain the printer? This section describes the regular inspection and maintenance procedures to be performed by users. ● Regular maintenance guide ● Daily printhead maintenance ● Prepare for extended power down (two to four weeks) ● When returning to the printer after being switched off - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 200
(less than two weeks) Charge the ink system after cleaning the ink system 6 To leave the printer in or return it from a Contact HP Support. power off state of more than four weeks Daily printhead maintenance WARNING! Failure to perform daily maintenance procedures may result in damage to your - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 201
do I maintain the printer? Use the daily printhead maintenance to ensure optimal print quality and the life of your printheads. The ink in your HP Designjet 10000s Printer dries very quickly, so maintenance procedures ensure that the ink does not dry in the cap unit, the wiper blades, the ink tubes - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 202
5. Press OK to confirm. The wiper blade is moved to its cleaning position. The front panel displays the following message: 6. Open the rear cover (1). 7. Open the wiper cover (1). How do I maintain the printer? 192 Chapter 6 How do I maintain the printer? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 203
How do I maintain the printer? 8. Dip a new HP cleaning swab (2) into the wiper cleaning liquid (1). CAUTION Make sure that you use the wiper cleaning liquid and not the capping liquid to clean the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 204
How do I maintain the printer? 9. Use the HP cleaning swab (2) to clean the front and back parts of the wiper blades are not damaged. Clean the front and back of the blades with the HP cleaning swab moistened with the HP wiper cleaning liquid. 194 Chapter 6 How do I maintain the printer? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 205
10. Apply a full dropper of the wiper cleaning liquid (1) on to the sponge using the dropper (2). CAUTION Make sure that the wiper cleaning liquid does not drip on to other parts of the printer. If the wiper cleaning liquid drips on to the belt or any nearby sensors, this could cause serious damage - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 206
the belt or any nearby sensors, this could cause serious damage to the printer. Always use the safety gloves provided with the HP 790 Cap Cleaning Kit when using the HP 790 Cap Cleaning liquid. 1. Press the Online key. 2. Press the Shift key to display the PH. MAIN menu. 3. Press the key - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 207
CAUTION Once the carriage is out of the capping unit, the cleaning procedure must be done as quickly as possible (within five minutes) to avoid permanent damage to the printheads. The printer will emit an acoustic warning (beep) while the carriage is out of the capping unit. 6. Open the rear cover - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 208
liquid (1). CAUTION Make sure that you use the HP 790 cap cleaning liquid and not the wiper cleaning switched on so that the automatic printhead washing procedure operates to ensure the printheads remain serviceable. Nevertheless, if you are obliged to power off your printer for between two and - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 209
maintenance guidelines. Have available an empty waste ink bottle and the HP 790 Ink System Storage Kit (part number CB297A). This kit includes has to be restarted, new storage liquid cartridges will be needed (i.e. a new HP 790 Ink System Storage Kit). 1. Press the ONLINE key. 2. Press the SHIFT - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 210
How do I maintain the printer? NOTE If the printer detects that an ink system purging cartridge has been installed incorrectly or if an invalid cartridge has been installed, a warning message will be displayed on the front panel. You will need to make sure that a valid ink system purging cartridge - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 211
How do I maintain the printer? 21. Install an ink system purging cartridge in to each slot and close the right ink cartridge door. NOTE If the printer detects that an ink system purging cartridge has been installed incorrectly or if an invalid cartridge has been installed, a warning message will be - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 212
have to be restarted from the beginning. This will result in waste of the cleaning liquid. If the Service Clean process has to be restarted, new cleaning liquid cartridges will be needed (i.e. a new Ink HP 790 Ink System Cleaning Kit. 1. Press the Online key. 2. Press the Shift key to display the PH - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 213
How do I maintain the printer? NOTE If the printer detects that an ink system purging cartridge has been installed incorrectly or if an invalid cartridge has been installed, a warning message will be displayed on the front panel. You will need to make sure that a valid ink system purging cartridge - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 214
How do I maintain the printer? NOTE If the printer detects that an ink system purging cartridge has been installed incorrectly, or if an invalid cartridge has been installed, a warning message will be displayed on the front panel. You will need to make sure that a valid ink system purging cartridge - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 215
How do I maintain the printer? NOTE If the printer detects that an ink system purging cartridge has been installed incorrectly, or if an invalid cartridge has been installed, a warning message will be displayed on the front panel. You will need to make sure that a valid ink system purging cartridge - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 216
How do I maintain the printer? Charge the ink system When the printer has been left for a long time and you need to have cleaned the ink system, you will then need to charge the ink system with ink. You will need ink cartridges with more than 350 cc of ink available. If any of the ink cartridges - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 217
CAUTION Wipe the printer clean with a soft cloth. A cloth moistened with a neutral detergent may be used. Do not allow liquid to enter the printer. This may create risk of fire and electrical shock and cause a malfunction. Do not clean the printer with benzene or paint thinner. This may damage the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 218
How do I maintain the printer? 3. Using a soft cloth, absorb ink deposits. 1. Soft cloth 2. Ink 3. Platen 4. Use a soft cloth slightly dampened with cleaning liquid to wipe off loosened ink deposits from the platen. CAUTION Do not use commercial cleaners or abrasive cleaners. Do not wet the platen - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 219
or when needed. When ink stained dust adheres to either it could then be transferred to the surface of the print job causing image quality problems. To clean the platen: 1. Unload all media from the printer. 2. Open the rear cover. 3. Using a soft cloth, remove ink deposits from the carriage shield - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 220
sealed with its attached cap. Use only an HP waste ink bottle. The bottle must be installed according to instructions or waste ink may overflow. An HP waste ink bottle must always be installed before turning the printer on. Automatic and manual service cycles produce waste ink that must be contained - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 221
If full, it should be emptied as follows: 1. Loosen the screw (2) and lift up the lever (1) to release the waste ink bottle. 2. Carefully pull out the waste ink bottle (1) , taking care not to spill ink on the printer or on the floor. How do I maintain the printer? 3. Seal the waste ink bottle - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 222
4. Lift the lever (1) and install the empty waste ink bottle (2) . How do I maintain the printer? 5. Lower the lever (2) and insert the ink tube (1) into the bottle, and tighten the screw (3). Make sure the waste ink bottle is securely in position. 6. The front panel will request you to reset the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 223
How do I maintain the printer? Normal printhead recovery 1. Press the Online key. 2. Press the Shift key to display the PH. RECOVERY menu. 3. Press the key to enter the PH. RECOVERY menu. 4. Press the or keys to select NORMAL ALL. NOTE If NORMAL ALL is not sufficient to clean the nozzles, then try - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 224
NOTE Use the IQ print to check that all printhead nozzles are working correctly after cap cleaning. If there are any defects in the IQ print, you can try to perform a Normal Printhead Recovery to clean the printheads. How do I maintain the printer? 214 Chapter 6 How do I maintain the printer? - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 225
quality, you may need to make more adjustments to printer settings, such as the print mode or the heater temperature. For a description of image quality problems that you may see and the recommended solution (Refer to The problem is print quality). How do I get the best image quality? ENWW 215 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 226
Print the Image Quality print Use the Image Quality print to check the overall image quality of images. Perform the Image Quality print every day before using your printer. If the image quality is satisfactory, no calibrations are required. If the image quality is not satisfactory, then you may need - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 227
4. In the TEST PRINTS menu scroll to the IQ PRINToption and press the OK key. 5. Press the OK key to start printing. How do I get the best image quality? ENWW Print the Image Quality print 217 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 228
Interpret the image quality print Below are examples of the print results you may see in the Image Quality Print and the recommended action. If the IQ print quality is satisfactory, you can print on the media without changing printer or heater settings. How do I get the best image quality? If you - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 229
settings (Refer to Create a new media type) and then calibrate the printer (Refer to Calibrate the printer). Banding may be present in the form of white lines (as in the image above), or in the form of darker lines. If you still see banding in all colors after performing the calibrations, then try - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 230
7. Select a media number using the and keys. NOTE If the number on the right is followed by an asterisk (*), the number displayed already contains media type information. 8. Press the OK key to confirm. 9. Press the OK key to create the new media type. Create a new media type Tip We recommend that - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 231
5. Select a media type number using the and keys, and press the OK key. NOTE If a number is not available, then a new media type with that number has already been created. Select another number. 6. Press the key and the OK key to define the name of the new media type. 7. Define the name of the new - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 232
5. Scroll to the media type option you want to modify by using the and keys. 6. Press the OK key to modify the value. 7. Press the OK key to confirm. The message below will only be displayed for newly created media types. 8. Press the OK key to create media type 02 and the * (asterisk) indicates - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 233
the media accurately when using supported media types in normal environmental conditions the best print quality when using HP's recommended media. ● Abnormal but problem and that you have already followed the appropriate troubleshooting procedure for that problem. If you have no particular problem - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 234
4. Press the or keys to select the ROUGH print mode, and press the OK key. 5. Press the OK key to print the pattern. In this example, the color is black. How do I get the best image quality? Nine patterns are printed in 0.25% steps in a range of 99.00% to 101.00%. ● A - Dark lines are visible; the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 235
If you need more precise media advance calibration, then you will need to print the DETAIL pattern as follows: 9. Press the key, and then OK. 10. Press the or keys to select the DETAIL pattern. Select the same print mode as for the ROUGH pattern you printed previously. 11. Press the OK key twice to - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 236
To print the printhead position patterns: 1. In the TEST PRINTS menu scroll to the option desired (PH ROW, PH TO PH, BIDIR DEF, and BIDIR F.D.) and press the OK key. 2. Press the OK key to start printing. To set left and right head position adjustment values: 1. Select ADJUST and press the OK key. - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 237
To set the YY BIDIR F.D (left and right) adjustment for Fine Draft print mode: 1. Select ADJUST and press the OK key. 2. Select YY BIDIR F.D.(X) where X is L or R for left or right, and press the OK key. 3. Select the printhead color to be adjusted, and press the OK key. 4. In the printhead - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 238
● F-3 TIMES - fast high extra high density print mode ● F-H-QUAL2 - fast half speed high quality print mode ● F-H-DENS2 - fast half speed high density print mode ● FINE DRAFT - fine draft print mode Back feed adjustment while printing This option allows you to adjust how much back feed is applied to - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 239
Adjust heater and print mode settings If you see banding in all colors and you have already performed media advance calibration, then you can try adjusting the heater temperature and print mode settings. Banding in all colors may be caused by the following factors: ● Small print dot size: heat will - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 240
6. To change the option setting displayed, press the OK key. 7. Using the and keys, select a print mode that places less ink on the media. Parameters: ● NORMAL (4-pass) ● H-QUALITY (8-pass) ● H-DENSITY (8-pass) ● 3 TIMES (12-pass) ● H-QUALITY2 (16-pass) ● H-DENSITY2(16-pass) ● DRAFT (2-pass) ● FAST - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 241
10. Select UNIDIR with the and keys for unidirectional printing. 11. Press the OK key to confirm the parameter. If the image quality still does not improve, we recommend that you change the media. How do I get the best image quality? ENWW Adjust heater and print mode settings 231 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 242
How do I get the best image quality? 232 Chapter 7 How do I get the best image quality? ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 243
8 The problem is... (troubleshooting topics) This section describes troubleshooting for the printer. If the problem cannot be solved, contact your dealer or our service center. ● The problem is... (checklist) ● A printhead crash ● Ink cartridge is not installed ● Ink cartridge is not detected ● Ink - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 244
off). The media guide is not heated even when Printer status the heater is turned ON. The media guide is heated during printing. Be sure the media guide is heated by to the computer. The problem is... (troubleshooting topics) 234 Chapter 8 The problem is... (troubleshooting topics) ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 245
etc. If there is no improvement, check that the media is supported. Replace the media with another type. Ink type Use our instructions on the front panel. 1. A front panel instruction is displayed. The problem is... (troubleshooting topics) * : head crash type 1 or 2 (Refer to: The problem - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 246
rear cover. NOTE Take care not to damage the printheads when removing any media between the head carriage and the printing platen. 236 Chapter 8 The problem is... (troubleshooting topics) ENWW The problem is... (troubleshooting topics) - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 247
6. The carriage will move to its home position. 7. Load media again (Refer to Install a media roll in the printer using the main scroller). The problem is... (troubleshooting topics) ENWW A printhead crash 237 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 248
: Light magenta, Lc: Light cyan; C: Cyan M: Magenta Y: Yellow) 2. Have a new ink cartridge ready to replace the ink cartridge that is near its expiry date. The problem is... (troubleshooting topics) 238 Chapter 8 The problem is... (troubleshooting topics) ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 249
. ● Service errors: operator unrecoverable errors, such as hardware or software failure Contact HP Support. ● Service errors Tip If any of the following service error messages appears, turn the power switch off and then on again. This may release the error. The problem is... (troubleshooting - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 250
). Solution: contact HP Support. Make a note of the error code displayed on the front panel. Operator error messages The following errors can be corrected by the operator. Ink cartridge X: L (left), R (right) YY: Y, M, C, K, Lm, Lc Problem: there is no ink. Solution: follow the instructions on the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 251
a new ink cartridge (Refer to Replace an ink cartridge). The problem is... (troubleshooting topics) X: L (left), R (right) YY: Y, M, C, K, Lm, Lc Problem: the ink cartridge has passed its expiration date. Solution: press OK and follow the instructions on the front panel (Refer to Replace an ink - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 252
path or media feed path. Solution: follow the instructions on the front panel. If the media jam (1) occurs frequently and there are no media jams or obstructions in the carriage path or media feed path, please contact HP Support. Problem: media jam (2) indicates that the media is not detected - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 253
that the media is loaded correctly (Refer to Use the take-up reel). Other messages Problem: the rear cover is open. Solution: close the rear cover. The problem is... (troubleshooting topics) Problem: the temperature of the printheads exceeds the operating temperature range. Solution: allow the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 254
the printer. Solution: use the printer within its operating temperature range (15 °C to 30 °C). An abnormal sound If your printer makes an unusual sound, contact HP Support. The problem is... (troubleshooting topics) 244 Chapter 8 The problem is... (troubleshooting topics) ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 255
is print quality This section explains how to solve print quality problems. Symptom Possible cause Corrective measure A blank sheet of media is printed or the printed image is faded. The printer did not receive data. Check print - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 256
, repeat normal printhead recovery until no improvement is seen and banding is still present. Call HP support. 3. a) Print the IQ print and check whether there are any printhead nozzles not working Offset media loading using the main scroller). 246 Chapter 9 The problem is print quality ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 257
) This chapter provides necessary information to operate the printer. Familiarize yourself with the basics of the printer before reading the rest of this Guide. ● Operating conditions ● The power supply ● Front panel messages and printer state Tell me about... (basic knowledge topics) ENWW 247 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 258
of frequently used parts, for printing output, and for ventilation. In addition, leave the maintenance space indicated below for service repairs. Tell me about... (basic knowledge topics) A. 1 m B. 0.4 m Environmental conditions Operating temperature and humidity levels The printer should be used - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 259
Places where the printer must not be installed Do not install the printer in places that are: ● In direct sunlight ● Subject to vibration ● Excessively dusty ● Subject to extreme changes in temperature or humidity conditions ● Near an air conditioner or a heater ● Places where the printer may get - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 260
1. Printer switch 2. Power socket 3. Power on/off key The printer is turned on by turning the printer switch on. Afterwards, turn the printer on or off using the on/off switch on the front panel. The heater has a power switch at the rear as follows. NOTE It is necessary to turn on the power of the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 261
When the system starts normally, both controllers go online and enter idle mode automatically. Online state (idle mode) display The printer can receive data from the computer. Tell me about... (basic knowledge topics) When the OK key is pressed in the menu mode, the PH RECOVERY menu appears. - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 262
Tell me about... (basic knowledge topics) Cancel Online state (print information mode) display Media total count and ink amount are displayed. Shift Shift Three-second intervals or Shift Three-second intervals or Shift Then the printer returns to online idle mode. Offline (menu mode) display Menus - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 263
Shift The arrow keys give access to menus. When the OK key is pressed in the menu mode, the PH RECOVERY menu appears. Shutdown state display The printer is shutting down. Tell me about... (basic knowledge topics) ENWW Front panel messages and printer state 253 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 264
Tell me about... (basic knowledge topics) 254 Chapter 10 Tell me about... (basic knowledge topics) ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 265
printing components (printer, ink system, and media) have been designed to work together to give trouble-free performance and optimal print quality. The HP Designjet 10000s Printer supports the following media types: ● Glossy vinyl chloride ● Matte vinyl chloride ● Banner Storing media ● Always keep - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 266
Using media ● Avoid changes to room conditions and allow media to adapt to room conditions out of the packaging for 3 hours or more before printing. ● Low humidity may cause curling of media and high humidity may cause wrinkling. Use media in the recommended temperature and humidity conditions ( - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 267
system ● Ink cartridges ● Replacing an ink cartridge ● Ink cartridge storage and disposal ● HP 790 Waste Ink Bottle ● HP 790 Cap Cleaning Kit ● HP 790 Wiper Cleaning Liquid Kit ● HP 790 Ink System Storage Kit ● HP 790 Ink System Cleaning Kit Ink cartridges The printer's six ink cartridges provide - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 268
1. Black 2. Light magenta 3. Light cyan 4. Yellow 5. Magenta 6. Cyan WARNING! Ink inside the ink cartridge is combustible. Do not expose or store near open flames, sparks, or other sources of ignition. WARNING! Do not swallow ink. If swallowed, do not induce vomiting, but seek immediate medical - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 269
this case the printer warranty will not be valid for any printer repairs that are related to the cartridge, nor for any problems due to ink contamination. ● If a non-original HP consumable or refilled ink cartridge is used, the whole ink system (including ink tubes) need to be cleaned, otherwise if - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 270
to cancel the process, or the OK key to confirm. 5. Select CONFIRM NON-HP using the or keys, and press the Shift and OK keys simultaneously to accept about the ink level will not be available. If you insert a new non-HP cartridge, the same process above will be entered automatically. You do not need - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 271
immediate medical attention. WARNING! Use only an HP waste ink bottle. The bottle must be installed according to instructions or waste ink may overflow. An HP waste ink bottle must always be installed before turning the printer on. Automatic and manual service cycles produce waste ink that must be - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 272
and consult a doctor if necessary. Do not swallow wiper cleaning liquid. If swallowed, do not induce vomiting, but seek immediate medical attention. HP 790 Ink System Storage Kit The HP 790 Ink System Storage Kit is used to protect the ink tubes and printheads when the printer is switched off for - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 273
the printer has been switched off for less than two weeks. The HP 790 Ink System Cleaning Kit consists of six Ink System Cleaning Liquid Cartridges and six Ink System Cleaning Purging Cartridges. Tell me about the ink system ENWW HP 790 Ink System Cleaning Kit 263 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 274
Tell me about the ink system 264 Chapter 12 Tell me about the ink system ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 275
main solvent found in the supplies. This information can be obtained on the Material Safety Data Sheets (MSDS) available for all supplies at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/index.html ENWW 265 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 276
suitable service will depend on your waste volume production: ● Bottle by bottle and pick up on call : this may be the best option for low volume production to avoid the overheads related to arranging and ensuring secure temporary storage. You can order these bottles as needed from your local HP re - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 277
or transported. ● Use disposable latex or Nitrile (R) safety gloves to handle or transport the bottle once full. ● If you are emptying the HP supplied bottle into a larger container, use the container for this chemical exclusively. Never mix this chemical with other chemicals in the same container - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 278
Tell me about waste management 268 Chapter 13 Tell me about waste management ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 279
Tell me about front panel menus 14 Tell me about front panel menus This chapter outlines the user menu structure and operations. ● Menu operations ● The INK menu & messages ● The MEDIA menu ● The MEDIA REG menu ● Media advance calibration ● The PH. MAIN menu ● The PH RECOVERY menu ● The FEED menu ● - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 280
Tell me about front panel menus Menu operations When the Online key is pressed in the online idle mode, the printer enters offline mode. A menu group appears on the front panel and menu operations are enabled. Shift Shift Menu structure The Front panel menu has the following structure: ● Menu group - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 281
Tell me about front panel menus 3. To change the option setting displayed, press the OK key. 4. Select a setting with the and keys. Select 01 : FINE. 5. Press OK key to confirm the parameter and return to step 2. To define a value The following example describes the MEDIA ADV. VALUE in the ADJUST - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 282
Tell me about front panel menus 5. Change the value using the and keys. NOTE To see the full list of characters available, refer to the list of characters below. 6. Press the OK key to confirm the value and return to step 2. Character list Character code group SHIFT , SHIFT Symbols Numerals Upper - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 283
The INK menu & messages This INK menu is used to display ink information or replace the ink. When the key is pressed, information on each ink cartridge is displayed at three-second intervals. Tell me about front panel menus XX: Color name - K, Lm, Lc, Y, M, and C. YYY: Amount of ink remaining. ZZ/ - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 284
Tell me about front panel menus The front panel tells you to close the ink cover. Printing continues until all the ink in the system is used up. No ink from the new cartridge is supplied until you close the ink cover. If all the ink in the system is used up, the print pause mode is activated and - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 285
Tell me about front panel menus 2. Press the key to see media information. ● MAIN ● SUB ● MAINN ● SUB N ● SHEET ● DUAL ● FRONT ● BACKm ● BACKt XXXXXX: media type YYY: media width ZZZ: media length Press the Cancel and keys to display the main menu in offline state. Press the Online key to take the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 286
Tell me about front panel menus Selecting a media type number (SELECT MEDIA) Select the media type number you intend to modify or create. You can choose from 01 to 20. Parameters: media type number (01 to 20). NOTE All changes to settings in the MEDIA REG menu will apply to the media that you - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 287
Dry time value (DRY TIME VALUE) Use this option to define the amount of time the printhead carriage pauses between printing passes for the selected media type. Parameters: three-digit time in seconds. Print mode setting (PRINT MODE) Use this option to set the default print quality for the selected - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 288
Parameters: ● BIDIR - Bidirectional printing gives higher printing speeds with slightly lower image quality and is more suitable for line and text images. ● UNIDIR - Unidirectional printing gives lower printing speeds but higher image quality. Use media edge guard (USE EDGE GUARD) Use this option to - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 289
the media by rewinding. NOTE The recommended setting is NORMAL. If you select REDUCED, follow these instructions: ● Cut the edge of the media so that the edge of the media is parallel to the guide line and then load the media. If the edge of the media is not straight, the printer - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 290
Parameters: 15 °C to 55 °C, or ** to turn the heater off. NOTE For Celsius/Fahrenheit conversions: F = (9 × C / 5) + 32 C = 5 × (F - 32) / 9 NOTE This value will only be applied if the HEATER PREF option is set to HEAT PANEL. Initial temperature setting for the print heater (PRINT HEATER T) Use this - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 291
NOTE For Celsius/Fahrenheit conversions: F = (9 × C / 5) + 32 C = 5 × (F - 32) / 9 NOTE This value will only be applied if the HEATER PREF option is set to HEAT PANEL. Color stripe setting (COLOR STRIPE) A color stripe is printed on all plots. This ensures that all printhead nozzles are used in all - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 292
Printhead height setting (PH HEIGHT VAL) Use this option to set the printhead height for the selected media type. Change this setting when you change the printing carriage height. Tell me about front panel menus Parameters: ● NORMAL - Default. ● HIGH - Set for thick media. Bidirectional print - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 293
Tell me about front panel menus YY: Ink color Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Bidirectional print position (Right) adjustment (YY BIDIR F.D (R)) For the selected media type, use this option to adjust the position of all the printheads on the - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 294
Tell me about front panel menus NOTE When the TENSION winding or BACK & FWD (MEDIA ADV MODE mode) is selected, the printer will only use START & END even if you have selected DURING PRINT. When you select DURING PRINT and cleaning has interrupted printing of an image, the media will feed back so - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 295
- Do not detect the media edge. Media width (MEDIA WIDTH) Use this option to define the media width when the WIDTH DETECTION is set to a manual setting (RIGHT ONLY or NONE). Parameters: value in mm Liner width (LINER WIDTH) Use this option to define the liner width for the vacuum fan - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 296
Tell me about front panel menus Parameters: value in mm Unstick mode (UNSTICK MODE) Use this option to execute the media peel sequence to unstick media when printing starts. Parameters: ● OFF - Does not execute the unstick sequence. ● ON - Executes the unstick sequence. Printhead rest period (PH - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 297
Tell me about front panel menus Parameters: ● ON - Pauses printing ● OFF - Printing continues Deleting a media type (DELETE MEDIA) Use this option to delete a registered media type. Media types from 02 to 20 can be selected. Media type 01 is defined as the standard media and cannot be deleted. To - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 298
Tell me about front panel menus 2. Select the media type using the and keys and press OK to confirm deletion. Default values for media types Your printer comes with a set of factory-installed media types. Except for media type 01, you can modify or delete all other media types The table below - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 299
1 BACK ADJUST VAL PRINT MODE PREF HEATER PREF 0 SOFTWARE SOFTWARE 2 0 SOFTWARE SOFTWARE 3 0 SOFTWARE SOFTWARE 4 0 SOFTWARE SOFTWARE 5 0 SOFTWARE SOFTWARE Media advance calibration Media advance calibration is defined by using the M.ADV menu. Press the key to define and set values. Tell me - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 300
● ROUGH (DRAFT) - draft print mode ● DETAIL (NORMAL) - standard and high speed print modes ● DETAIL (H-QUAL) - high quality print mode ● DETAIL (H-DENS) - high density print mode ● DETAIL (H-DENS3) - high density print mode ● DETAIL (H-QUAL2) - high quality print mode ● DETAIL (H-DENS2) - high - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 301
(INK SYS OPT) Use the INK SYS OPT option to select a service cleaning procedure. Parameters: ● STORE INK SYS - Use this parameter to can clean the capping unit manually. ● WIPER CLEANING - Use this option to lift the wiper blade so that you can clean the wiper blade manually. ● WASH PRINTHEADS - - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 302
option to lift the wiper blade so that you can clean the wiper blade manually. Parameters: none. Washing with printheads (WASH PRINTHEADS) Use this option to is not clean even after leaving the printer overnight, then contact HP Support. Printhead height (PH HEIGHT ADJ) Use this menu option to - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 303
Ink (INK WASTE) Use this menu option to control ink wastage. Tell me about front panel menus Parameters: ● NORMAL - The standard ink wastage ● REDUCED - Reduced ink wastage level The PH RECOVERY menu This menu is used to clean the printheads of the printer (Refer to Normal printhead recovery). - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 304
Tell me about front panel menus When the key is released, media feeding stops and the top menu appears on the front panel in offline mode. The PRINTER menu This menu is used to print reports on the printer status. When the key is pressed, you can select the report that you want to print. - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 305
Tell me about front panel menus The ADJUST menu This menu is used to set mechanical adjustment parameters. For details on how to print the patterns, see Calibrate the printer. When the key is pressed, mechanical adjustment parameters can be set. Adjustment pattern print (TEST PRINTS) This menu is - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 306
YY: Ink color Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Bidirectional print position (Left) adjustment (YY BIDIR DEF(L)) Use this option to adjust the printhead bidirectional printing position (Left). Enter an adjustment value according to the BIDIRECTION - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 307
Tell me about front panel menus Parameters: sign (+/-), value (-32 to +31) Bidirectional print position (Right) adjustment (YY BIDIR F.D (R)) Use this option to adjust the printhead bidirectional fine draft printing position (Right) in fine draft print mode. Enter an adjustment value according to - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 308
Tell me about front panel menus Parameters: ON, OFF BOOT version display (BOOT VERSION) This option displays the BOOT version. Parameters: none. F/W version display (F/W VERSION) This option displays the engine firmware version. Parameters: none. Main PCA version display (MAIN PCA VER) This option - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 309
Tell me about front panel menus Parameters: none. Heater H/W version display (HEATER HW VER) This option displays the heater hardware version. Parameters: none. Heater F/W version display (HEATER FW VER) This option displays the heater firmware version. If the heater cannot be recognized, "--.-" is - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 310
Factory default setting (FACTORY DEFAULT) This option sets all parameter values to default factory settings. Parameters: none. Tell me about front panel menus 300 Chapter 14 Tell me about front panel menus ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 311
15 Tell me about the heaters This chapter describes temperature control, the heater front panel, parameter setup mode operations, and error messages of the heater controller. ● The heaters ● Heater temperature settings ● Heater error messages The heaters The printer includes three heaters for fixing - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 312
WARNING! Never touch the heaters, as they can cause burns, and always take care when touching printer components near the heaters. Heater temperature settings Tell me about the heaters 1. Heater front panel 2. Heater on/off and temperature setting keys 3. Preset temperature 4. Current temperature - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 313
Heater preset temperature by medium The heater preset temperature for each media type is listed below. Preset the heater temperature according to the media you use. Medium Glossy vinyl chloride Matte vinyl chloride Banner Media type Glossy Matte Banner Front 45°C 45°C 45°C Print 40°C 40°C 40°C - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 314
Flow of heater temperature setting 1. If you select the media type when loading the media, the initial temperature value of each heater for that media is set on the heater front panel: ● If the initial temperature value has been set, the heater turns on but heating does not start. ● If the initial - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 315
Status: Conditions: Status of maintaining each heater temperature at the preset temperature on the heater front panel. 1. If the heater ON/OFF setting on the heater front panel is set to ON and a print command is received. 2. Under condition (1) above, and the time specified by the delay time after - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 316
Preset temperature Current temperature Front heater AAA XXX Print heater BBB YYY U stands for the temperature unit: C (Celsius) or F (Fahrenheit). The temperature is measured every 5 seconds and refreshed. Display - heater on Rear heater CCC ZZZ When each heater is heated, a plus sign (+) is - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 317
Display only, ON/OFF key is ignored. Heater error messages When the following error messages are displayed on the heater front panel, contact HP Support. ● System error ● The relay board cannot be detected ● Front heater thermistor temperature error (-10 °C or less, 70 °C or more) Tell me about - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 318
● Rear heater thermistor temperature error (-10 °C or less, 70 °C or more) ● Print heater thermistor temperature error (-10 °C or less, 70 °C or more) ● Front heater thermistor did not reach the preset temperature after 30 minutes ● Rear heater thermistor did not reach the preset temperature after - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 319
16 Tell me about printer specifications ● Specifications ● Ecological specifications Tell me about printer specifications ENWW 309 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 320
- Standard Resolution - Fine draft Resolution - Draft Print speed Media feed/delivery direction Media type Media width Minimum media width supported Maximum media weight Maximum external diameters Ink cartridge Noise Heat output Maximum print guaranteed range Power supply voltage Frequency Power - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 321
(D) × 67 inches (H) 4500 mm (W) × 2900 mm (D) × 1700 mm (H) Ecological specifications For the up-to-date ecological specifications of your printer, please go to http://www.hp.com/ and search for "ecological specifications". Tell me about printer specifications ENWW Ecological specifications 311 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 322
Tell me about printer specifications 312 Chapter 16 Tell me about printer specifications ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 323
Tell me about ordering supplies and accessories 17 Tell me about ordering supplies and accessories ● Ordering supplies ● Ordering media ● Ordering accessories ENWW 313 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 324
for use with your printer. NOTE This list is likely to change over the course of time. For the latest information, go to http://www.hp.com/go/designjet/supplies/. 314 Chapter 17 Tell me about ordering supplies and accessories ENWW - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 325
Table 17-3 HP Paper Name HP Premium Scrim Banner HP Premium Scrim Banner HP Universal Scrim Banner HP Universal Scrim Banner HP Premium Self Adhesive Vinyl HP Premium Self Adhesive Vinyl HP Premium Backlit Film HP Premium Backlit Film HP Universal Photo-Realistic Paper HP Universal Photo-Realistic - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 326
Tell me about ordering supplies and accessories Name HP Designjet 9000s/10000s Air Purifier System 220V HP Designjet 9000s/10000s Air Purifier System 110V HP Designjet High Speed Dryer - 104 in / 264 mm Liner for HP Designjet 10000s HP Designjet APS filter Product number Q6668C Q6668D Q6694A - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 327
Care, please visit us at: http://www.hp.com/go/designjet/ or call the phone number in the Customer Service Guide provided with your printer. What to do before you call: ● Review "The problem is..." troubleshooting suggestions in this guide. ● Review the relevant driver documentation supplied with - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 328
Online, your large-format printing community at http://www.hp.com/go/ designjet/ for unrestricted access to: ● Downloads - the latest printer firmware, drivers, software, media profiles, etc. ● Technical support - online troubleshooting, customer care contacts, and more ● Forums for direct contact - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 329
setup 306 temperature settings 302 heater adjustment 229 heaters 5, 301 HP Customer Care 317 HP Designjet Online 318 I image quality 215 ink front panel information 273 calibration; media advance 223 media feed, manual 71 media loading, offset 78 MEDIA menu 274 media pressure adjustment 76 - HP Designjet 10000s | HP Designjet 10000s Printer series - User's Guide - Page 330
printheads 292 wiper cleaning 292 menu, using 270 N nesting, manual 72 O offset, media loading 78 operating conditions 248 ordering support services HP Customer Care 317 HP Designjet Online 318 T take-up reel 49 tension bars 58 troubleshooting 233 U unload media 66 using a liner 153 using this guide
HP Designjet 10000s Printer series
User's Guide