HP Designjet 250c Service Manual
HP Designjet 250c Manual
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- HP Designjet 250c | Service Manual - Page 1
Service Manual HP DesignJet 230, HP DesignJet 250C, HP DesignJet 330 and HP DesignJet 350C Plotters - HP Designjet 250c | Service Manual - Page 2
purpose. HewlettĆPackard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. WARNING The procedures described in this manual are to be performed by HPĆqualified service personnel only - HP Designjet 250c | Service Manual - Page 3
Service Manual HP DesignJet 230, HP DesignJet 250C, HP DesignJet 330 and HP DesignJet 350C Plotters - HP Designjet 250c | Service Manual - Page 4
format, thermalĆinkjet plotters. Part Numbers Part numbers for plotter options, accessories and service parts are located in chapter 10. Conventions This manual contains information for the monochrome HP DesignJet 230 and 330 plotters and the color HP DesignJet 250C and 350C plotters. To highlight - HP Designjet 250c | Service Manual - Page 5
RollĆfeed 1Ć4 Upgrading a DesignJet 330 1Ć4 Media 1Ć4 2 Site Planning and Requirements Power Requirements 2Ć2 Choosing an Interface Cable (more ' User's Guide 2Ć2 Choosing a Suitable Plotter Environment (more ' User's Guide 2Ć3 Environmental Specifications 2Ć3 Plotter Dimensions and Weight - HP Designjet 250c | Service Manual - Page 6
the Plotter (more ' User's Guide 3Ć12 Using the Plotter (more ' Quick Reference Guide 3Ć12 DesignJet 230 Front Panel 3Ć12 DesignJet 250C Front Panel 3Ć12 DesignJet 330 Front Panel 3Ć13 DesignJet 350C Front Panel 3Ć13 ThirdĆParty Inks and OffĆAxis Ink Systems 3Ć14 Configuring the Plotter 3Ć14 - HP Designjet 250c | Service Manual - Page 7
5 Functional Overview (more ' HP DesignJet 200/220 Service Manual) Introduction 5Ć2 Loading Sheet Media 5Ć2 Loading Roll Media on the DesignJet 330 and 350C 5Ć4 Roll Media 5Ć5 Removing Static Charge from the Media 5Ć5 Gripping the Media 5Ć5 PinchĆArm Sensor 5Ć5 Providing a Force on Top of the - HP Designjet 250c | Service Manual - Page 8
ĆLever Support 6Ć31 Removing the Overdrive Roller 6Ć32 Removing the Back Cover 6Ć33 Removing the Trailing Cable 6Ć34 Repositioning the Trailing Cable 6Ć35 Removing the TrailingĆCable Guide 6Ć36 Removing the Cartridge Carriage 6Ć37 Removing the Drive Belt 6Ć39 Removing the DriveĆBelt Pulley - HP Designjet 250c | Service Manual - Page 9
and 250C Plotters 8Ć19 System Errors for the DesignJet 330 and 350C Plotters 8Ć23 EEROM Errors 8Ć27 EEROM Model ID Configuration Procedure for the DesignJet 330 and 350C . . . . . 8Ć28 Troubleshooting Tips 8Ć30 Service Tests 8Ć35 Which Service Test to Perform 8Ć35 Viewing Test Output on an HP - HP Designjet 250c | Service Manual - Page 10
330 and 350C 8Ć50 Printing the Service Configuration Plot 8Ć51 Service Monitor (Data Display 8Ć52 Servo/Encoder Test 8Ć53 Clearing the EEROM for the DesignJet 230 and 250C 8Ć54 Clearing the EEROM for the DesignJet 330 and 350C 8Ć55 PrintĆQuality Troubleshooting 8Ć56 PrintĆQuality Plot 8Ć56 - HP Designjet 250c | Service Manual - Page 11
Path 10Ć16 Bail and Overdrive 10Ć18 PinchĆArm Assembly 10Ć22 RollĆFeed Assembly 10Ć24 Accessories 10Ć26 Interface Cables 10Ć29 11 Support Services HewlettĆPackard support services in the United States 11Ć2 HewlettĆPackard support services in Europe 11Ć4 HewlettĆPackard support services in - HP Designjet 250c | Service Manual - Page 12
manual): the product is marked with this symbol when it is necessary for the user to refer to the instruction manual manner described in the installation (operating) manual, and before operating the equipment. Frame to cut yourself on the encoder strip inside the plotter. C A U T I O N The CAUTION - HP Designjet 250c | Service Manual - Page 13
1 Product Information 1Ć1 - HP Designjet 250c | Service Manual - Page 14
for DOS D AutoCAD for Windows D MicroSoft Windows Applications (Other application software ' User's Guide, chapter 1.) Graphic Languages The plotters accept drawing data in the following graphic languages: D HewlettĆPackard Graphics Language (HPĆGL), a vector language D HPĆGL/2, an enhanced version - HP Designjet 250c | Service Manual - Page 15
supported are as follows: Local Area Network Network Operating System Computer Operating System Ethernet Novell Netware LAN Manager TCP/IP TCP/IP EtherTalk DOS, Windows DOS, Windows HP The maximum RAM is 36 MB. Accuracy The accuracy of the plotters in drawing a vector is"0.38 mm (0.015 in) or - HP Designjet 250c | Service Manual - Page 16
DesignJet 330 Users can order an upgrade kit to upgrade a DesignJet 330 to a Designjet 350C. The kit can be installed by the user. For additional information ' User's Guide, chapter 6. Media Types (See also ' HP Media Reference Guide) Monochrome Plotting Color Plotting Plain paper and plotter - HP Designjet 250c | Service Manual - Page 17
230 250C The DesignJet 230 and 250C plotters handle only sheet media, not roll media. 330 350C The DesignJet 330 and 350C plotters handle sheet media and roll media. Sheet media must not exceed the maxima and minima shown here: 210 - 1625 mm 8.3 - 64 in D/A1-size plotters 210 - HP Designjet 250c | Service Manual - Page 18
Notes 1Ć6 Product Information C4699Ć90000 - HP Designjet 250c | Service Manual - Page 19
2 Site Planning and Requirements 2Ć1 - HP Designjet 250c | Service Manual - Page 20
' Service Manual, chapter 5, w Input/Output Interfaces.) 230 250C (Pin specifications ' User's Guide, chapter 5, w Interface specifications.) 330 350C (Pin specifications ' User's Guide, chapter 10, w Interface specifications.) (Cable part numbers ' Service Manual, chapter 10 - HP Designjet 250c | Service Manual - Page 21
Choosing a Suitable Plotter Environment (Instructions ' User's Guide, chapter 1, w Position the plotter.) Hardware: Operating environment: Plotter With cartridges and media: Environmental Specifications Environmental Class B2 Temperature 0 to 55_C (32 to 131_F) 15 to 35_C (59 to 95_F) Relative - HP Designjet 250c | Service Manual - Page 22
Notes 2Ć4 Site Planning and Requirements C4699Ć90000 - HP Designjet 250c | Service Manual - Page 23
3 Installation and Configuration 3Ć1 - HP Designjet 250c | Service Manual - Page 24
and Assembling the Plotter When the plotter arrives at the user site: 1 Inspect the shipping container for damage. If the shipping container shows signs of damage, retain it until you have checked the contents of the shipment and verified the performance of the plotter. 2 Unpack and assemble - HP Designjet 250c | Service Manual - Page 25
C4699Ć90000 Installation and Configuration 3Ć3 - HP Designjet 250c | Service Manual - Page 26
inspection. The Sales and Support Office will arrange for the repair or replacement of the plotter. Repacking the Plotter You can order a repacking kit if you need to repack the plotter and don't have the shipping container and insulation material. (Part numbers ' chapter 10.) 3Ć4 Installation and - HP Designjet 250c | Service Manual - Page 27
Assembling the Legs (Optional) If the user has purchased the optional legs for the plotter, assemble them following the series of illustrations below: E/A0Ćsize plotters only. C4699Ć90000 Installation and Configuration 3Ć5 - HP Designjet 250c | Service Manual - Page 28
3Ć6 Installation and Configuration C4699Ć90000 - HP Designjet 250c | Service Manual - Page 29
∼32Kg (∼71 lb) E/A0Ćsize plotters only. C4699Ć90000 Installation and Configuration 3Ć7 - HP Designjet 250c | Service Manual - Page 30
330 350C Assembling the RollĆFeed Assembly (Optional) If the user has purchased the optional rollĆfeed assembly for the plotter, assemble it following the series of illustrations below: 3Ć8 Installation and Configuration C4699Ć90000 - HP Designjet 250c | Service Manual - Page 31
2 1 C4699Ć90000 Installation and Configuration 3Ć9 - HP Designjet 250c | Service Manual - Page 32
3Ć10 Installation and Configuration C4699Ć90000 - HP Designjet 250c | Service Manual - Page 33
C4699Ć90000 Installation and Configuration 3Ć11 - HP Designjet 250c | Service Manual - Page 34
' User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions ' Quick Reference Guide.) DesignJet 230 Front Panel Setup Read Settings Align Cartridges Replot Paper or vellum or translucent Film Cartridge Fast Normal Both ON = Best Error Load Media Ready DesignJet 250C - HP Designjet 250c | Service Manual - Page 35
DesignJet 330 Front Panel SETUP REPLOT FORM FEED CONTINUE PLOTTING Load Media DesignJet 350C Front Panel SETUP REPLOT FORM FEED CONTINUE PLOTTING Load Media C4699Ć90000 Installation and Configuration 3Ć13 - HP Designjet 250c | Service Manual - Page 36
Ćaxis ink systems (or any other nonĆsupported HP supply or accessory), the repair will NOT be covered under HP's warranty or maintenance contract. In such cases, standard time and material charges will be applied to service the plotter or printer. Configuring the Plotter The User's Guide describes - HP Designjet 250c | Service Manual - Page 37
scaled version of a DesignJet 250C setup sheet (setup sheet for Designjet 230 is very similar): HP DesignJet 250C Setup Sheet 1. Language 100% Black 80% Red 60% Green 40% Yellow 20% 10% Blue Magenta 5% Cyan 2 Read Settings 3 R Ready C4699Ć90000 Installation and Configuration 3Ć - HP Designjet 250c | Service Manual - Page 38
330 350C Example of Setup Sheet The following is a scaled version of a DesignJet 350C setup sheet (setup sheet for Designjet 330 is very similar): 350C Software 3Ć16 Installation and Configuration C4699Ć90000 - HP Designjet 250c | Service Manual - Page 39
4 Preventive Maintenance 4Ć1 - HP Designjet 250c | Service Manual - Page 40
and long lifetime of the HP DesignJet 230/250C and HP DesignJet 330/350C plotters, users should limit use to the following recommendations (duty cycle): Average number of plots per day Maximum number of plots per day 10 E/A0 CAD plots 20 E/A0 CAD plots The service configuration plot gives an - HP Designjet 250c | Service Manual - Page 41
factory spittoon value is reset to 0% used. Keep in mind that the value printed on the service configuration plot may greatly underestimate the amount of ink in the spittoon. Future PCĆbased plotter diagnostics will enable you to download information from the old EEROM and upload it to the new EEROM - HP Designjet 250c | Service Manual - Page 42
Allow the drive roller to dry. 9 If other areas of the roller have been stained by ink, repeat the above steps. 10 Reconnect the plotter to the ac source, turn the plotter on, and load paper to test that no ink reflections disrupt operation of media loading. 4Ć4 Preventive Maintenance C4699Ć90000 - HP Designjet 250c | Service Manual - Page 43
5 Functional Overview 5Ć1 - HP Designjet 250c | Service Manual - Page 44
and 250C and DesignJet 330 and 350C. Before reading it, read the functional overview of the DesignJet 220 ' HP DesignJet 220 and HP DesignJet 200 Plotters - Service Manual," part number C3187Ć90000. (Information on the DesignJet 650C ' HP C2858B/C2859B DesignJet 650C Service Manual," part number - HP Designjet 250c | Service Manual - Page 45
edge of the media for skew (misalignment). (The loading process fails if the skew is greater than the allowed limits.) 330 350C 10 If the media is slightly misaligned, the plotter gives you the opportunity to realign it. After realigning, the right edge of the media is checked again for skew - HP Designjet 250c | Service Manual - Page 46
DesignJet 330 and 350C The following diagram shows the Roll mediaĆloading sequence. The vertical arrows represent movement of the media. The thick horizontal bars represent movement of the carriage to sense the media edges. 1 2 3 4 5 6 78 10 9 11 13 12 During roll media loading, the plotter - HP Designjet 250c | Service Manual - Page 47
passed around a diverter roll, which optimizes the infeed path to the plotter. Once a plot is completed, the builtĆin cutter is manually slid across the paper to cut the plot from the roll. For further information ' User's Guide, chapter 2. Removing Static Charge from the Media An antiĆstatic brush - HP Designjet 250c | Service Manual - Page 48
220, there is no bail sensor on the DesignJet 230 and 250C and DesignJet 330 and 350C. BailĆLift Mechanism The bail features an automatic lift mechanism driven by the media motor using a series of gears and actuated by the cartridge carriage. The mechanism is different from that used in the - HP Designjet 250c | Service Manual - Page 49
Ink Print Cartridges The DesignJet 250C uses the same four print cartridges as does the DesignJet 650C. The DesignJet 350C uses the same three color print cartridges as does the DesignJet 750C and 755CM plotters and the same black cartridge as the DesignJet 650C. The DesignJet 230 and 330 plotters - HP Designjet 250c | Service Manual - Page 50
1 26.67 No No 1 Yes 0.5 Normal 600x600 addressable 2 26.67 Yes Yes ∼ 0.5 Yes 0.75 Best 600x600 addressable 2 26.67 Yes Yes ∼ 0.5 No 0.75 230 250C Monochrome Plots on Film The characteristics for monochrome plots on film are the same as for monochrome plots on paper, except for the minimum - HP Designjet 250c | Service Manual - Page 51
230 250C Color Plots on Special Paper Resolution (dpi) Passes per Swath (#) Carriage Speed (ips) CarriageĆAxis Depletion MediaĆAxis Depletion Pass Advance (swaths) Bidirectional Minimum Pass - HP Designjet 250c | Service Manual - Page 52
the same as for color plots on paper, except for the passes per swath (#) and pass advance (swaths): Passes per Swath (#) 1 Pass Advance (swaths) 1 2 ∼ 0.5 4 ∼ 0.25 5Ć10 Functional Overview C4699Ć90000 - HP Designjet 250c | Service Manual - Page 53
the right side of the plotter. Primer The plotters feature a manual primer, based on that of the DeskJet 1200, instead of the automatic one of the DesignJet 650C. (See ' User's Guide, w Cleaning the cartridge nozzles.) D A bellows assembly provides a vacuum to suck ink from the nozzles. The suction - HP Designjet 250c | Service Manual - Page 54
Architecture The plotters have a multiprocessor architecture similar to that of the DesignJet 650C. The following diagram gives an (512 Byte) Support & Shuffler ASIC Servo Processor (8052) Encoders & Motor Drivers Nozzle Timing ASIC IEEE 1284 ASIC Bi-tronics Cartridge Drivers Host RS-232 - HP Designjet 250c | Service Manual - Page 55
main PCA, power supply and fan. It is one exchangeable part; you do not need to open it. If you replace the DesignJet 230 and 250C but there is one on the DesignJet 330 and 350C. The following sensors connect to the main PCA: D The cover sensor is a mechanical switch that detects if the plotter - HP Designjet 250c | Service Manual - Page 56
cleared or new EEROM is 0%. Keep in mind that the value printed on the service configuration plot may greatly underestimate the amount of ink in the spittoon. Future PCĆbased plotter diagnostics will enable you to download information from the old EEROM and upload it to the new EEROM. (Clearing the - HP Designjet 250c | Service Manual - Page 57
module. (Specifications ' chapter the electronics module. It is one exchangeable part. Water Condensation In humid environments, water may raster fill patterns, polygons, and userĆdefined lines. Plot Orientation The RTL as no negative motion) telling the plotter that it will not receive data for any - HP Designjet 250c | Service Manual - Page 58
: D Optical line sensor D Thermistor circuit D Linear encoder D Cartridge nozzle firing circuit Some electronic components on the DesignJet 250C and 350C carriage PCA are not present on the DesignJet 230 and 330 carriage PCA. At powerĆon the plotter firmware identifies whether the carriage is for - HP Designjet 250c | Service Manual - Page 59
6 Removal and Replacement 6Ć1 - HP Designjet 250c | Service Manual - Page 60
Review WARNING and CAUTION symbols and instructions before you service the plotters. Follow these warnings and cautions for your protection and to avoid damaging the plotter how to disassemble the plotter. Unless otherwise specified, reassemble the parts in the reverse order of disassembly. - HP Designjet 250c | Service Manual - Page 61
. T8 T9 T10 T15 T20 T25 Pozidrive PZ1 screwdriver. and 3/16 5.5 inch mm Small flatĆblade screwdriver. Nut driver with the indicated attachments. NeedleĆnose pliers. Spring hook. C4699Ć90000 10X Magnifier. Loopback connector (HP Part Number 07440Ć60302). Removal and Replacement 6Ć3 - HP Designjet 250c | Service Manual - Page 62
SIMM provides the plotter with extra grounding wrist strap and attach the end to memory. A ROM SIMM contains new the metal chassis of the plotter, or touch the firmware code to override the internal outer metal surface of the plotter with your firmware code - HP Designjet 250c | Service Manual - Page 63
top cover. 3 Push one of the plastic ends of the bail towards the center of the plotter to release it from the hole in the sideplate, and lift the bail out of the plotter. 2 Move the cartridge carriage to the extreme left. WARNING In the following step, take care neither to cut yourself - HP Designjet 250c | Service Manual - Page 64
WARNING You are likely to get ink on your hands while performing the following procedure. 3 Peel the cartridge caps and/or the wiper blades from the top of the service station, and remove them from the plotter. 1 Open the top cover of the plotter. 2 Move the cartridge carriage to the right, out - HP Designjet 250c | Service Manual - Page 65
the cover slightly back, so that the rightmost hinge uncouples. Reassembling: Close the cover and click each hinge into place. 4 Remove the cover from the plotter. C4699Ć90000 Removal and Replacement 6Ć7 - HP Designjet 250c | Service Manual - Page 66
350C Removing the RollĆfeed Assembly 3 Remove the two screws that attach the rollĆfeed brackets to the plotter. 1 Open the top cover. 4 Remove the rollĆfeed assembly from the plotter by first removing the left mounting bracket and then the right mounting bracket. 2 While pressing the tabs - HP Designjet 250c | Service Manual - Page 67
and back clips. These may be stiff. B C4699Ć90000 Reassembling: It's not easy to reinstall the endĆcovers on the plotter. With some practice, you should learn the knack. As a guide, before you replace an endĆcover, take a look at the various clips on its inside, and identify where A they fit - HP Designjet 250c | Service Manual - Page 68
Removing the Right EndĆCover 1 Remove the top cover ' page 6Ć7. 4 Pull the plotter on/off switch out of the endĆcover. 330 350C 2 Remove the rollĆfeed assembly ' page 6Ć8. the side clip, then the front and back clips. These may be stiff. Torx-10 B A 6Ć10 Removal and Replacement C4699Ć90000 - HP Designjet 250c | Service Manual - Page 69
to easily use the frontĆpanel, when the right endĆcover has been removed, slide the frontĆpanel assembly onto the metal base of the plotter as shown. C4699Ć90000 Removal and Replacement 6Ć11 - HP Designjet 250c | Service Manual - Page 70
Disconnecting the FrontĆPanel Assembly Notch 1 Remove the right endĆcover ' page 6Ć10. 2 On the main PCA, gently pull the frontĆpanel connector clamp ( black plastic piece. Nut Black plastic piece COVER FP Reassembling: The contact part of the cable faces down. Prevent tugging of the cable at the - HP Designjet 250c | Service Manual - Page 71
module is a fieldĆreplaceable part. You do not need to open it. If it is faulty, exchange it for a new one. 1 Remove the right endĆcover ' page 6Ć10. 2 Disconnect the frontĆpanel assembly from the main PCA ' page 6Ć12. 3 Unscrew the cover plate at the back of the plotter, and remove it. Torx - HP Designjet 250c | Service Manual - Page 72
used. Keep in mind that the value printed A on the service configuration plot may greatly underestimate the amount of ink in the spittoon. A Future PCĆbased plotter diagnostics will enable MEDIA Media Sensor B you to download information from the old P1 Trailing Cable EEROM and upload it to - HP Designjet 250c | Service Manual - Page 73
from the indicated clip. Clip 2 Pull the mediaĆsensor assembly down from the underside of the entry platen. 4 Remove the mediaĆsensor assembly from the plotter. C4699Ć90000 Removal and Replacement 6Ć15 - HP Designjet 250c | Service Manual - Page 74
Replacing the MediaĆSensor Assembly 1 Insert the tĆshaped flag in the indicated position. 2 Let the tĆshaped flag rotate to its correct position. 5 Insert the long arm of the mediaĆsensor assembly into the slot at the back of the entry platen as shown. 1 2 3 Insert the bellĆshaped flag in the - HP Designjet 250c | Service Manual - Page 75
the Encoder Strip 1 Move the cartridge carriage to the left, over the service station. 5 Disconnect the trailing cable from the guides on the right bracket 6 Fold the trailing cable upwards and store it on the trailingĆcable guide. 2 Remove the right endĆcover ' page 6Ć10. 3 Remove the left end - HP Designjet 250c | Service Manual - Page 76
pin on the spring. 7 On the rightĆhand side, remove the nut and washer that secure the encoder strip to the encoderĆstrip spring. 5.5 mm 10 Carefully release the encoder strip from the left bracket. 8 Remove the screw and washer that secure the encoder strip to the left bracket. Torx-15 - HP Designjet 250c | Service Manual - Page 77
carriage from right to left. 12 Lay the encoder strip on a flat surface. Reinstalling the Encoder Strip 1 Move the cartridge carriage to the left, over the service station. 2 Ensure that the encoder strip is oriented with the transparent area up, and with two holes on the left side and one - HP Designjet 250c | Service Manual - Page 78
the screw on the left side. Tighten slightly Torx-15 CAUTION In the following two steps, avoid distorting the encoder strip while you tighten it. 10 Slide the carriage back and forth the length of its travel to ensure free movement. The encoder strip should not bind or rub on the - HP Designjet 250c | Service Manual - Page 79
attaches the right bracket to the plotter chassis. 1 Remove the right bracket the clip at the back of the plotter. Torx-20 Reassembling: Use the long screw right, and remove it from the plotter, CAUTION In the following step, take towards the left, and remove the belt from the motor shaft. If you - HP Designjet 250c | Service Manual - Page 80
this part inside the chassis beam. Beam Black Plastic 5 Pull the motor out to the right of the plotter. The motor may be stiff. D The other is a flat metal spring attached underneath the motor. Position it underneath the chassis beam. 6Ć22 Removal and Replacement Also, make sure the belt is - HP Designjet 250c | Service Manual - Page 81
230 250C Removing the Spittoon 1 Remove the right endĆcover ' page 6Ć10. 3 Slide the spittoon to the right, and remove it from the plotter. 2 Remove the screw that attaches the spittoon to the right sideĆplate. Torx-20 C4699Ć90000 Removal and Replacement 6Ć23 - HP Designjet 250c | Service Manual - Page 82
cover ' page 6Ć10. 2 Move the pinchĆarm lever linkage upwards so you can access the screw that attaches the spittoon to the right sideĆplate. 4 Disconnect the pinchĆarm sensor cable from the main PCA (connector PINCH). 5 Slide the spittoon to the right, and remove it from the plotter. 3 Remove the - HP Designjet 250c | Service Manual - Page 83
on the spittoon. 1 Remove the spittoon ' page 6Ć23/6Ć24. 2 Remove the two screws that secure the driveĆroller gear to the driveĆroller shaft. Torx-10 3 Gently press the two indicated tabs to the side and lift the pinchĆarm sensor from the spittoon. 3 Remove the driveĆroller gear from the - HP Designjet 250c | Service Manual - Page 84
cable from the main PCA (connectors labeled MOT X and ENC X respectively), and from the clip at the back of the plotter. 4 Pull the media motor out through the back of the plotter. Reassembling: The worm pinion and driveĆroller gear mesh slightly during use. Don't install a new motor and an old - HP Designjet 250c | Service Manual - Page 85
the left endĆcover ' page 6Ć9. 1 Remove the right endĆcover ' page 6Ć10. 2 Ease the front plastic part of the linkage to the right, out from the hole in the right sideĆplate. 2 Disconnect the four short tubes from the ink separator. 3 Remove the screw that attaches the primer to the left side - HP Designjet 250c | Service Manual - Page 86
the left, and remove it from the plotter. 3 Remove the screw that attaches the service station to the left sideĆplate. The service station is one orderable assembly. Do not open it. Torx-20 6Ć28 Removal and Replacement Reassembling: Ensure that the cartridge caps are clean, the wipers straight - HP Designjet 250c | Service Manual - Page 87
Mechanism 5 Release the cable from the engagingĆlever support. 1 Remove the bail ' page 6Ć5. 2 Remove the primer ' page 6Ć27. 3 Remove the service station ' page 6Ć28. 4 While pushing the top of the bailĆgear assembly towards the front of the plotter, do the following: a On the engaging lever - HP Designjet 250c | Service Manual - Page 88
7 Remove the engaging lever. 10 Remove the screw from the plastic bail gear. You may need the spring from the bailĆgear assembly. 11 Pull the bail gear assembly out from the plotter. The cam falls to the floor of the plotter. 9 Loosen the screw from the top of the bailĆgear assembly. Torx-8 6Ć30 - HP Designjet 250c | Service Manual - Page 89
2 Remove the service station ' page 6Ć28. 3 Release the cable from the engaging lever support ' page 6Ć29. 4 Remove the engaging lever. 6 Remove the three screws that attach the support to the left sideĆplate. Torx-10 + Torx-20 7 Pull the support upwards and remove it from the plotter. C4699 - HP Designjet 250c | Service Manual - Page 90
Roller 1 Remove the primer ' page 6Ć27. 2 Remove the service station ' page 6Ć28. 3 Remove the clutch retaining ring that overdrive roller from the plotter. Note the position and orientation of the overdrive clutch. When correctly installed, the overdrive roller can be manually rotated forward only. - HP Designjet 250c | Service Manual - Page 91
the left and right endĆcovers ' pages 6Ć9 and 6Ć10. 2 Remove the screws that attach the back cover to the plotter. D/A1Ćsize plotters have 2 screws. E/A0Ćsize plotters have 3 screws. 4 Lift the cover up, and remove it from the plotter. Torx-20 Reassembling: Before replacing the screws, ensure - HP Designjet 250c | Service Manual - Page 92
carriage out of the service station. WARNING In the following step, take care neither to cut yourself on the encoder strip, nor to damage the strip. For DesignJet 230 only, it is also necessary to 230 250C release two clips at the bottom of the cartridge carriage. 6Ć34 Removal and Replacement - HP Designjet 250c | Service Manual - Page 93
5 Pull the top of the carriage up. 7 Release the trailing cable from the clips on the trailingĆcable guide, and remove the trailing cable from the plotter. 6 Disconnect the trailing cable from the connector on the carriage. Repositioning the Trailing Cable IMPORTANT When you reinstall the - HP Designjet 250c | Service Manual - Page 94
it clicks off from the chassis beam. 2 Remove the back cover ' page 6Ć33. 3 Remove the trailing cable ' page 6Ć34. 4 Slide the trailingĆcable guide to the right, releasing it from the leftĆbracket tab. 6 Remove the trailingĆcable guide from the plotter. 6Ć36 Removal and Replacement C4699Ć90000 - HP Designjet 250c | Service Manual - Page 95
black plastic tab on top of the motor. 4 Rotate the motor on its hinge out towards the back of the plotter. 3 Press the carriage motor towards the left, and remove the belt from the motor shaft. If you need greater maneuverability of the motor, press the black plastic tab on top very - HP Designjet 250c | Service Manual - Page 96
two indicated clips on the top of the cartridge carriage by pulling them slightly outwards. 8 Disconnect the trailing cable from the connector on the carriage. 7 Pull the top of the carriage up. 9 Rest the top of the carriage on the trailingĆcable guide. WARNING In the following step, take care - HP Designjet 250c | Service Manual - Page 97
used. Also, match the vertical lines on the belt with the vertical grooves on the carriage. The horizontal lines on the belt face Calibration: After having reassembled the outwards. plotter, perform the black cartridgeĆalignment. (Details ' User's Guide.) C4699Ć90000 Removal and Replacement 6Ć39 - HP Designjet 250c | Service Manual - Page 98
not to break the black plastic tab on top of the motor. 3 On the left of the plotter, remove the belt from the pulley. 2 Press the carriage motor towards the left, and remove the belt from the motor shaft. If you need greater maneuverability of the motor, press the black plastic tab on - HP Designjet 250c | Service Manual - Page 99
Remove the pinchĆarmĆlever linkage ' page 6Ć27. 4 Remove the engagingĆlever support ' page 6Ć31. 5 Remove the large black plastic gear from the left sideĆ them from under the media separator. D/A1Ćsize plotters have two clips. E/A0Ćsize plotters have three clips. 6 Remove the overdrive roller ' - HP Designjet 250c | Service Manual - Page 100
10 Use the right cam journal to raise the Reinstalling the Drive Roller pinchĆ to injure your fingers if you let the drive roller snap into place. CAUTION 11 Lift the roller out of the plotter. In the following procedure D Take care not to damage the media separator. Don't let it slip under the - HP Designjet 250c | Service Manual - Page 101
Press down on the media mount as you replace the three screws. This is to ensure correct spacing between the drive roller and the cartridge nozzles. Torx-20 Press down here as you tighten screws MediaĆmotor mount C4699Ć90000 Calibration: Perform the accuracy calibration after reassembling the - HP Designjet 250c | Service Manual - Page 102
by little, unscrew the camĆjournal screw on the right side, at the same time continually pushing the screw in towards the center of the plotter, until you feel that you have pushed the camĆjournal nut out of the journal. 4 Grasp the cam journal on the left side of the - HP Designjet 250c | Service Manual - Page 103
Reinstalling the PinchĆArm Lift Mechanism 1 Reinsert the pinchĆarm assemblies into the chassis. Make sure that the bushings are correctly inserted in the holes. CAUTION In the following step, do not overtighten the camĆjournal screw. Doing so could break the journal, cause the bar cam to enter the - HP Designjet 250c | Service Manual - Page 104
Removing the Overdrive Enclosure 230 250C 1 Remove the right endĆcover ' page 6Ć10. 330 350C Remove the spittoon ' overdrive enclosure out from the plotter. 1 2 This illustration shows the configuration for the DesignJet 230/250C. The removal procedure for DesignJet 330/350C is exactly the - HP Designjet 250c | Service Manual - Page 105
Reinstalling the Overdrive Enclosure The order in which you replace the screws on the overdrive enclosure is important. CAUTION Take care not to damage the mediaĆsensor flags. The overdrive enclosure should not touch them. 2 Insert the two indicated screws, but do not tighten them. (Long dogĆpoint - HP Designjet 250c | Service Manual - Page 106
corners of the entry platen up. 3 Remove the indicated screw from the right sideĆplate. Torx-15 6 Pull the entry platen horizontally out 1 from the plotter. 6Ć48 Removal and Replacement Reassembling: See the following procedure. C4699Ć90000 - HP Designjet 250c | Service Manual - Page 107
Reinstalling the Entry Platen The order in which you replace the screws on the entry platen is important. 1 Position the entry platen between the two sideĆplates, feeding the media sensor cable under the right sideĆplate. 4 Refasten the indicated entryĆplaten clips. 2 Make sure that the mediaĆsensor - HP Designjet 250c | Service Manual - Page 108
Ćsensor cable to the main PCA (connector labeled MEDIA). 7 Replace the indicated screw on the rightĆhand side. (Long dogĆpoint screw.) Torx-15 2 10 Before reinstalling the overdrive enclosure, ensure that both flags on the media sensor move freely when you pass a sheet of media over them. 6Ć50 - HP Designjet 250c | Service Manual - Page 109
7 Calibrations and Adjustments 7Ć1 - HP Designjet 250c | Service Manual - Page 110
350C Banding Black Cartridge Alignment 230 250C Instructions ' User's Guide, chapter 1. 330 350C Instructions ' User's Guide, chapter 5. Color Cartridge Test 230 250C Instructions ' User's Guide, chapter 3. 330 350C Instructions ' User's Guide, chapter 5. Calibration - HP Designjet 250c | Service Manual - Page 111
. Entering Service Mode 1 1 Switch the plotter off. 2 While holding the following key down, switch the plotter on: 230 250C Align Cartridges 330 350C Service Mode 1 frontĆpanel overlay over the keys on the plotter. The overlay is supplied with this manual. The frontĆpanel keys in service - HP Designjet 250c | Service Manual - Page 112
key. 230 250C or 330 350C or Print Quality The plotter performs the electrical powerĆon tests and initializes the mechanics as in normal user mode. (Details ' chapter 8.) 4 Place the Service Mode 2 frontĆpanel overlay over the keys on the plotter. The overlay is supplied with this manual. The - HP Designjet 250c | Service Manual - Page 113
. Two frontĆpanel overlays are provided with this manual, one for each service mode; you can place either over the actual keys on the plotter. 230 250C The designation of keys for service mode 2 is also shown on the service configuration plot. Pressing Two Keys Together When you - HP Designjet 250c | Service Manual - Page 114
230 250C ServiceĆMode 1 Align Cartridges Bench Run Modular Test with ALT Bail Cycle Test Front-Panel Test Carriage-Axis Test SHIFT Stop the Test Carriage Test Media-Axis Test Sensors Test ALT 230 250C ServiceĆMode 2 Print Quality Service Monitor Service Configuration Print- - HP Designjet 250c | Service Manual - Page 115
1 Form Feed Bench Run Modular Test with ALT Bail Cycle Test Front-Panel Test Carriage-Axis Test SHIFT Stop the Test 330 350C ServiceĆMode 2 Print Quality Carriage Test Media-Axis Test Color Configuration Mono Configuration Sensors Test Deconfig. Mode ALT with ALT with SHIFT Bail - HP Designjet 250c | Service Manual - Page 116
50Ć60% relative humidity on HP special polyester film. Use the following formula to calculate the plotter's accuracy: Measured length - Desired length x 100 = %Error Desired length What can Affect the EndĆPoint Accuracy ? Various part tolerances inside the plotter affect the accuracy (in particular - HP Designjet 250c | Service Manual - Page 117
with the following procedure. 230 250C Performing the Accuracy Calibration on the DesignJet 230 and 250C 1 Read w Before Performing the Accuracy Calibration above. 2 Place a sheet of HP inkjet polyester film over the top of the plotter for 10 minutes to let the sheet stabilize - HP Designjet 250c | Service Manual - Page 118
Read SHIFT 330 350C Performing the Accuracy Calibration on the DesignJet 330 and 350C 1 Read w Before Performing the Accuracy Calibration on page 7Ć9. 2 Place a sheet of HP inkjet polyester film over the top of the plotter for 10 minutes to let the sheet stabilize to the environmental - HP Designjet 250c | Service Manual - Page 119
the cartridge nozzles and the media is too small, ink smears on the media. If the distance is too big, unwanted spray appears around the ink dots Open the top cover. 2 Move the carriage out of the service station. 3 Remove the Yellow cartridge from the carriage. 4 Check the gauge to determine the GO - HP Designjet 250c | Service Manual - Page 120
the centerĆline B of the Drive Roller Drive Roller 6 With the gauge held in place, manually move the carriage over the GO side of the gauge. The ledge, indicated below, should easily ' page 7Ć13. 9 Replace the Yellow cartridge in the carriage. 7Ć12 Calibrations and Adjustments C4699Ć90000 - HP Designjet 250c | Service Manual - Page 121
10 Move the carriage back into the service station. 11 Close the top cover. To adjust the carriageĆtoĆmedia distance as follows: 1 Release the two indicated clips on the top of the cartridge carriage by pulling them slightly outwards. WARNING Take care neither to cut yourself on the encoder strip, - HP Designjet 250c | Service Manual - Page 122
that it is positioned under the plastic tabs at the back of the carriage cover, and not above them. Trailing cable under tabs ! Otherwise, the plotter will not be able to load media. 7Ć14 Calibrations and Adjustments C4699Ć90000 - HP Designjet 250c | Service Manual - Page 123
] [HP DesignJet 230/250C] Read Settings [Einstellungen einlesen] Align Cartridges [Patronen ausrichten] Service Mode 1 (+ ON) Replot [Neuplotten] Paper [Papier] or vellum or translucent [od. Velin od. Pergament] 1 Carriage Axis 2 Cartridges [Patronen] Carriage Sensor 3 Flex Circuit Error - HP Designjet 250c | Service Manual - Page 124
Test Setup [Einstellung] [Deutsch] [HP DesignJet 330/350C] Replot [Neuplotten] Form Feed [Vorschub] Service Mode 1 (+ ON) Continue Plotting [Plotten Fortsetzen] Plain [Papier] 1 Carriage Axis 2 Load Media [Medium Laden] Carriage Sensor 3 Flex Circuit Error [Fehler] Film [Folie] 4 Media - HP Designjet 250c | Service Manual - Page 125
Bench Run (+ ALT) Front-Panel Test Modular Test (+ ALT) Carriage-Axis Test SHIFT Stop the Test [English] [HP DesignJet 230/250C] Setup Read Settings Align Cartridges Service Mode 1 (+ ON) Replot Paper or vellum or translucent 1 Carriage Axis Film 4 Media Axis Special paper for color - HP Designjet 250c | Service Manual - Page 126
SERVICE MODE 2 SERVICE MODE 1 USER MODE SERVICE MODE 2 SERVICE MODE 1 USER MODE Bail Cycle Test Electrical Test Accuracy Calibration SHIFT Stop the Test Bail Cycle Test Bench Run (+ ALT) Front-Panel Test Modular Test (+ ALT) Carriage-Axis Test SHIFT Stop the Test [English] [HP DesignJet - HP Designjet 250c | Service Manual - Page 127
ñol] [HP DesignJet 230/250C] Read Settings [Leer Configuración] Align Cartridges [Alinear Cartuchos] Service Mode 1 (+ ON) Replot [Reimprimir] Paper [Papel] or vellum or translucent [o vellum o translúcido] 1 Carriage Axis 2 Carriage Sensor Cartridges [Cartuchos] 3 Flex Circuit Error [Error - HP Designjet 250c | Service Manual - Page 128
Setup [Configurar] [Español] [HP DesignJet 330/350C] Replot [Reimprimir] Form Feed [Avanzar Hoja] Service Mode 1 (+ ON) Continue Plotting [Continuar Trazando] Plain [Normal] 1 Carriage Axis 2 Load Media [Cargar Hoja] Carriage Sensor 3 Flex Circuit Error [Error] Film [Película] 4 Media - HP Designjet 250c | Service Manual - Page 129
[Italiano] [HP DesignJet 230/250C] Read Settings [Leggi Configurazione] Align Cartridges [Allinea Cartucce] Service Mode 1 (+ ON) Replot [Ridisegna] Paper [Carta] or vellum or translucent [o lucido] 1 Carriage Axis 2 Carriage Sensor Cartridges [Cartucce] 3 Flex Circuit Error [Errore] Film - HP Designjet 250c | Service Manual - Page 130
Setup [Configura] [Italiano] [HP DesignJet 330/350C] Replot [Ridisegna] Form Feed [Avanzamento Carta] Continue Plotting [Continua a Stampare] Service Mode 1 (+ ON) Plain [Non pat.] 1 Carriage Axis 2 Load Media [Carica supporto] Carriage Sensor 3 Flex Circuit Error [Errore] Film [Pellicola - HP Designjet 250c | Service Manual - Page 131
[Français] [HP DesignJet 230/250C] Setup [Configurer] Read Settings [Lire Paramètres] Align Cartridges [Aligner Cartouches] Service Mode 1 (+ ON Améliorée] Form Feed [Avancer] Media Type [Type de Support] Print Quality [Qualité d'impression] Service Mode 2 (+ ON) Ready [Prêt] Cancel [Annuler] - HP Designjet 250c | Service Manual - Page 132
Setup [Configurer] [Français] [HP DesignJet 330/350C] Replot [Retracer] Form Feed [Avancer] Continue Plotting [Continuer Impression] Service Mode 1 (+ ON) Plain [Ordinaire] 1 Carriage Axis 2 Load Media [Charger Support] Carriage Sensor 3 Flex Circuit Error [Erreur] Film [Film] 4 Media - HP Designjet 250c | Service Manual - Page 133
ês] [HP DesignJet 230/250C] Read Settings [Ajustes Leitura] Align Cartridges [Alinhar Cartuchos] Service Mode 1 (+ ON) Replot [Replotar] Paper [Papel] or vellum or translucent [ou vellum ou "translucent"] 1 Carriage Axis 2 Carriage Sensor Cartridges [Cartuchos] 3 Flex Circuit Error [Erro - HP Designjet 250c | Service Manual - Page 134
Setup [Config] [Português] [HP DesignJet 330/350C] Replot [Replotar] Form Feed [Alimentação de página] Continue Plotting [Continuar Plotagem] Service Mode 1 (+ ON) Plain [Comuns] 1 Carriage Axis 2 Carriage Sensor Load Media [Carregar Mídia] 3 Flex Circuit Error [Erro] Film [Filme] 4 Media - HP Designjet 250c | Service Manual - Page 135
8 Troubleshooting 8Ć1 - HP Designjet 250c | Service Manual - Page 136
sequences whenever the user switches the plotter on. These are completed after about 30 seconds. If a failure occurs, an error is indicated on of the electrical service test. 9 Checks the cover sensor. If the cover is open, nothing further happens until you close it. 10 Initializes the carriage - HP Designjet 250c | Service Manual - Page 137
plotter in normal operating mode. CAUTION To observe movement of internal mechanisms, you can keep the cover switch pressed, while the cover is open. However, in doing so, do not block the path of the cartridge is installed in the plotter, the following will occur: 230 250C The LEDs light up one - HP Designjet 250c | Service Manual - Page 138
indicate the current selections for Media Type and Print Quality. 4 The cartridge carriage moves across the plotter and knocks three times against the rightĆhand side. 5 The carriage returns to the leftĆhand side and enters the service station. The bail jerks slightly as the carriage parks in the - HP Designjet 250c | Service Manual - Page 139
. Steady 1236 LEDs 1, 2, 3, and 6 are on. DesignJet 230 plotters have no LED number 7. Error codes The following pages contain the possible error codes and the instructions necessary to solve the problem. 230 250C Turn to page 8Ć6 for the relevant error codes. 330 350C Turn to page - HP Designjet 250c | Service Manual - Page 140
230 250C Error Codes for the DesignJet 230 and 250C Plotters No LEDs On If there is no activity at all from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 4.) - LEDs On (Error Off) Cartridges: One or more of the cartridges is missing or badly - HP Designjet 250c | Service Manual - Page 141
the BlackĆCartridge Alignment Procedure. (Instructions ' User's Guide, chapter 1.) D Replace the trailing cable. D Replace the carriage. D Replace the electronics module. Cartridges + Ready: The plotter is testing and servicing the cartridges. Wait. Flashing 29 C4699Ć90000 Troubleshooting 8Ć7 - HP Designjet 250c | Service Manual - Page 142
the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. D This error may also occur if you send a drawing for print using a Windows driver when the Fast Direct to Print option is turned OFF in the Windows Printer Control - HP Designjet 250c | Service Manual - Page 143
for a possible solution. D If no service note deals with this error, report the problem to your HP Response Center. Note conditions and actions before error occurred. Include setup sheet and service configuration plot in report. Paper + Cartridges + Error: Processor fault. Replace the electronics - HP Designjet 250c | Service Manual - Page 144
D If no service note deals with this error, report the problem to your HP Response Center. Note conditions and actions before error occurred. Include setup sheet and service configuration plot in report. For more precise troubleshooting ' page 8Ć23, w System Errors. Cartridges + Error + Special: Old - HP Designjet 250c | Service Manual - Page 145
For more precise troubleshooting ' page 8Ć19, w System Errors. Steady 1345 Paper + Error + Film + Fast: Not enough memory for the sensor data structure. D Turn the plotter off, and then on again to see if the problem disappears. D If the problem remains, consult recent service notes for a possible - HP Designjet 250c | Service Manual - Page 146
Turn the plotter off, and then on again to see if the problem disappears. D Ensure that the cartridges are correctly seated. D Replace cartridges. D If the problem remains, consult recent service notes for a possible solution. D If no service note deals with this error, report the problem to your HP - HP Designjet 250c | Service Manual - Page 147
at all from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 9.) - LEDs Off 26 Off Load Media + Ready: Possible causes are: D Cover is open. D Plotter is waiting for you to cut the plot. Instructions ' User's Guide, chapter 2. LEDs On (Error Off) Load Media: No - HP Designjet 250c | Service Manual - Page 148
the plotter settings, use the setup sheet. (Instructions ' User's Guide, chapter 1.) D Also check your interface cable and connections. D This error may also occur if you send a drawing for print using a Windows driver when the Fast Direct to Print option is turned OFF in the Windows Printer Control - HP Designjet 250c | Service Manual - Page 149
internal data structures. D Turn the plotter off, and then on again to see if the problem disappears. D If the problem remains, consult recent service notes for a possible solution. D If no service note deals with this error, report the problem to your HP Response Center. Note conditions and actions - HP Designjet 250c | Service Manual - Page 150
+ Roll: Processor fault. D Turn the plotter off, and then on again to see if the problem disappears. D If the problem remains, consult recent service notes for a possible solution. D If no service note deals with this error, report the problem to your HP Response Center. Note conditions and actions - HP Designjet 250c | Service Manual - Page 151
sensor data structure. D Turn the plotter off, and then on again to see if the problem disappears. D If the problem remains, consult recent service notes for a possible solution. D If no service note deals with this error, report the problem to your HP Response Center. Note conditions and actions - HP Designjet 250c | Service Manual - Page 152
Turn the plotter off, and then on again to see if the problem disappears. D Ensure that the cartridges are correctly seated. D Replace cartridges. D If the problem remains, consult recent service notes for a possible solution. D If no service note deals with this error, report the problem to your HP - HP Designjet 250c | Service Manual - Page 153
230 250C System Errors for the DesignJet 230 and 250C Plotters The DesignJet 230 and 250C plotters have many failure modes that cause system errors. Many are due to electrical problems, others electronic, and some mechanical. To more precisely troubleshoot the system error, you may be able - HP Designjet 250c | Service Manual - Page 154
. D Faulty electronics module. 3132 3131 3197 Error in the test of the masked ROM: D Faulty electronics module. 187 187 187 Failure in cartridge initialization: D Faulty or badly connected trailing cable in mainĆPCA DRAM test: D Faulty electronics module. 8Ć20 Troubleshooting C4699Ć90000 - HP Designjet 250c | Service Manual - Page 155
Faulty electronics module. 824 824 824 The SPROC did not respond within 10 seconds: D Faulty electronics module. 862 or 889 or 993 or Designjet 250C and used in a DesignJet 230. EEROM needs to be reset. 537 537 537 Processor error: D Faulty electronics module. C4699Ć90000 Troubleshooting - HP Designjet 250c | Service Manual - Page 156
and most frequent causes) 247 247 247 Mechanical problem when the carriage attempts to position itself over the service station. Check the mechanics. - 458 458 EEROM error: D Centronics cable badly connected. D Problem with host computer. D Faulty electronics module. 8Ć22 Troubleshooting - HP Designjet 250c | Service Manual - Page 157
330 350C System Errors for the DesignJet 330 and 350C Plotters The DesignJet 330 and 350C plotters have many failure modes that cause system errors. Many are due to electrical problems, others electronic, and some mechanical. To more precisely troubleshoot the system error, you may be able - HP Designjet 250c | Service Manual - Page 158
SIMM performed at powerĆon: D ROM SIMM badly seated. D Faulty ROM SIMM. D Faulty electronics module. Error in the test of the masked ROM: D Faulty electronics module. Failure in cartridge initialization: D Faulty or badly connected trailing cable. Failure in fan connection test: D Faulty electronics - HP Designjet 250c | Service Manual - Page 159
error: D Carriage knocked against bail. D Faulty encoder strip. D Faulty trailing cable. D Faulty carriage. Processor error: D Faulty electronics module. Mechanical problem when the carriage attempts to position itself over the service station. Check the mechanics. C4699Ć90000 Troubleshooting - HP Designjet 250c | Service Manual - Page 160
or friction in XĆaxis. D Motor cable disconnected. D Faulty media motor, or motor cable pinched. D Faulty electronics module. Centronics/Bitronics communication error: D Centronics cable badly connected. D Problem with host computer. D Faulty electronics module. 8Ć26 Troubleshooting C4699Ć90000 - HP Designjet 250c | Service Manual - Page 161
the plotter during the bench run or other service tests, then the plotter error when you switch on the plotter: If it is easy to reproduce a Steady 135 error, then try one or all of the following steps for a possible solution: 330 350C 1 Configure the EEROM with the correct model ID (instructions - HP Designjet 250c | Service Manual - Page 162
error (Steady 135). It is very rare that these situations will ever occur. Configure the plotter model ID as follows: 1 Remove the left cover ' page 6Ć10. 2 Disconnect the media motor encoder cable from the main PCA (connector ENC X). 3 Turn the plotter ON in Service 8Ć28 Troubleshooting C4699Ć90000 - HP Designjet 250c | Service Manual - Page 163
at the same time. ALT Color Configuration If the plotter is to be configured as a DesignJet 330 (Monochrome) Shift plotter, hold the SHIFT key down and press the two Mono Configuration keys at the same time. 10 Turn the plotter OFF. Mono Configuration 11 Reconnect the media motor encoder - HP Designjet 250c | Service Manual - Page 164
cartridge problems is that the user has forgotten to remove the tape from new cartridges. Remove the tape. Priming cartridges to clear nozzles ' User's Guide. Primer tubes: When you prime cartridges, and there seems to be no result, ensure that the primer tubes are not clogged up with ink. Damaged - HP Designjet 250c | Service Manual - Page 165
ammonia to produce blueĆline copies. The material used in the belt is very reactive to ammonia vapor. The vapor is very corrosive and can damage other parts as well. Move the plotters away from such copiers. Storing: Keep new belts in their bags with dissicant until you need to install them. This - HP Designjet 250c | Service Manual - Page 166
ink systems (or any other nonĆsupported HP supply or accessory), the repair will NOT be covered under HP's warranty or maintenance contract. In such cases, standard time and material charges will be applied to service the plotter or printer." Duty cycle: Plotters need increased maintenance if users - HP Designjet 250c | Service Manual - Page 167
following happens: 1 During plotter initialization, the trailing cable plotter rejects the media. 3 The plotter does not park the carriage correctly in the service station, so the cartridges are not correctly capped. The ink platen too slowly, the media sensor instructs the roller to move before the - HP Designjet 250c | Service Manual - Page 168
8Ć34 Troubleshooting C4699Ć90000 - HP Designjet 250c | Service Manual - Page 169
Service Test to Perform Use the following table as a rough guide: Assembly/Feature Bail system Carriage Carriage motor and drive system (including belt, pulley and slider rod) Cartridge identification Cartridge nozzles Communication between computer and plotter run C4699Ć90000 Troubleshooting 8Ć35 - HP Designjet 250c | Service Manual - Page 170
move to the Connect menu and press ENTER. 10 With Connect highlighted in the Connect menu, press ENTER. 11 Perform the service tests on the plotter. To stop communication between the plotter and the Palmtop, highlight Hangup in the Connect menu and press ENTER. 8Ć36 Troubleshooting C4699Ć90000 - HP Designjet 250c | Service Manual - Page 171
the report to your HP Response Center, if the problem cannot be fixed. 2 The test continuously repeats itself until you Shift press the Shift key. You can also run the bail cycle test in service mode 2. However, in this case, the Normal LED is not used to indicate an error as above. It's better - HP Designjet 250c | Service Manual - Page 172
at the customer site when they replace critical parts of the plotter. ALT CarriageĆAxis Test This tests the operation of the carriage motor, belt, tensioner, and encoder strip. 1 Ensure that the carriage is parked in the service station. The test does not include carriageĆaxis initialization - HP Designjet 250c | Service Manual - Page 173
230 250C Carriage Test for the DesignJet 230 and 250C This tests the operation of the carriage sensor and the connection between the carriage flex circuit and the cartridges. 1 Position the sensor over a white surface. (Simply place a piece of white paper under the sensor.) 2 In service - HP Designjet 250c | Service Manual - Page 174
white paper under the sensor.) 2 In service mode 1, press Carriage Test. The plotter varies the LED intensity between 255 and 0. The plotter tests the connection between the carriage flex circuit and the cartridges by getting the cartridge identification and checking the electrical continuity for - HP Designjet 250c | Service Manual - Page 175
shown as a ISteady 1238I (for DesignJet 230 and 250C) or a ISteady 1389I (for DesignJet 330 and 350C) which indicates a system error. See ' System Errors, page 8Ć19 (for DesignJet 230 and 250C) or page 8Ć23 (for DesignJet 330 and 350C), to be able to correctly troubleshoot the failure, and to be - HP Designjet 250c | Service Manual - Page 176
FrontĆPanel Test This tests the operation of the frontĆpanel keys. Front-Panel Test 1 In service mode 1, press Front-Panel Test. All LEDs flash a further two or three times and then turn OFF flash to indicate that the test has ended. Key Working OK Test Ended 8Ć42 Troubleshooting C4699Ć90000 - HP Designjet 250c | Service Manual - Page 177
the output to the input. 1 Connect the loopback connector to the serial port of the plotter. If a connector is not available, you can place a jumper between pins 2 and 3 of the serial port for the test. 2 In service mode 2, hold down the SHIFT key and press Input/Output test. Shift Input/Output - HP Designjet 250c | Service Manual - Page 178
service mode 1, press Media-Axis Test. The drive roller rotates in steps, each equivalent to one swath advance. Media-Axis Test Status. The Film LED turns on (steady) if the mediaĆaxis test has not found an error repeats itself until you Shift press the Shift key. 8Ć44 Troubleshooting C4699Ć90000 - HP Designjet 250c | Service Manual - Page 179
in the center of the plotter, it will hit the rightĆhand side of the plotter when the test begins, and the carriageĆaxis part of the test will fail. Modular 2 In service mode 1, hold down the continuously repeats itself until you Shift press the Shift key. C4699Ć90000 Troubleshooting 8Ć45 - HP Designjet 250c | Service Manual - Page 180
mode. This is because the customer will be requested to plot the printĆquality plot and he will be given the following instructions to plot it without entering the service mode. Media Print Type Quality 2 Load a sheet of media in portrait orientation. Use E/A0Ćsize or D/A1Ćsize media if you want - HP Designjet 250c | Service Manual - Page 181
Sensors Test for the DesignJet 230 and 250C This tests the operation of the cover sensor and the media sensor. 1 In service mode 1, press Sensors Test. 2 Close the cover of the plotter. The Load Media LED Paper Cover open, or sensor failed Shift C4699Ć90000 Troubleshooting 8Ć47 - HP Designjet 250c | Service Manual - Page 182
330 350C Sensors Test for the DesignJet 330 and 350C This tests the operation of the cover sensor and the media sensor. 1 In service mode 1, press Sensors Test. 2 Lower the pinchĆarms (raise the green sensor failed Pinch-arms raised or sensor failed Shift 8Ć48 Troubleshooting C4699Ć90000 - HP Designjet 250c | Service Manual - Page 183
for the DesignJet 230 and 250C The service configuration plot contains the following information: DesignJet 230/250C Service Configuration Plot Firmware Release: X.XX.XX SPROC release: X.X (Servo-Processor Code revision number.) EEROM Contents EEROM CONTENTS (This is for the plotter design - HP Designjet 250c | Service Manual - Page 184
330 and 350C The service configuration plot contains the following information: DesignJet 330/350C Service Configuration Plot Firmware Release: X.XX.XX SPROC release: X.X (Servo-Processor Code revision number.) EEROM Contents EEROM CONTENTS (This is for the plotter design engineers to interpret - HP Designjet 250c | Service Manual - Page 185
instructions to plot it without entering the service mode. 2 When the Ready LED lights up: 230 250C Hold down the SHIFT key and press Service Configuration. Service The plotter plots the service configuration plot and ejects the media. 3 Unload the media. Ready C4699Ć90000 Troubleshooting 8Ć51 - HP Designjet 250c | Service Manual - Page 186
Display) The service monitor is useful to find out why the plotter is not plotting what you expect it to plot. It enables you to read the graphicsĆlanguage instructions that the plotter is receiving from the computer. Instead of plotting the drawing that you send, the plotter prints the beginning - HP Designjet 250c | Service Manual - Page 187
this information on the service configuration plot. 1 In service mode 2: 230 250C Hold down the ALT slightly. The carriage moves to the center of the plotter. Both the carriage and the roller then move backwards If the test does not find an error, the Load Media LED (or the Ready LED, if - HP Designjet 250c | Service Manual - Page 188
for the DesignJet 230 and 250C CAUTION If you clear the calibration parameters, you will then need to perform the plotter calibrations. (Details ' chapter 7.) Clearing the EEROM also resets the factory spittoon value to 0% used. Keep in mind that the value printed on the service configuration - HP Designjet 250c | Service Manual - Page 189
value to 0% used. Keep in mind that the value printed on the service configuration plot may greatly underestimate the amount of ink in the spittoon. Clearing Just the Benchrun and Calibration Parameters 1 Switch the plotter off. 2 While holding both the Replot and Media Type keys down, switch - HP Designjet 250c | Service Manual - Page 190
ĆQuality Troubleshooting PrintĆQuality Plot The printĆquality plot for the HP DesignJet 250C/350C is represented below. (Printing it ' page 8Ć46.) The plot for the HP DesignJet 230/330 is similar, but only the patterns relevant to the black cartridge are printed. Use a 10X magnifier to help identify - HP Designjet 250c | Service Manual - Page 191
more of the following actions may be appropriate to solve a banding problem: D Prime/clean cartridges. D Reseat/replace cartridges. D Perform cartridge alignment. D Perform accuracy calibration D Reseat cartridge caps in service station. D Replace encoder strip. C4699Ć90000 Troubleshooting 8Ć57 - HP Designjet 250c | Service Manual - Page 192
is NOT necessary for the large majority of HP DesignJet 250C customers, but it will become important in the future for the largeĆformat printing (LFP) market. HP is working on the development of a new set of inks. Spray Symptoms Smaller dots of sprayed ink located around the point at which the - HP Designjet 250c | Service Manual - Page 193
. (Adjustment ' chapter 7.) D EncoderĆstrip slots are damaged or dirty. D Dirt on the pulley is causing the belt to slip. D Friction between carriage bushings and slider rod: 230 250C (See ' Error code Steady 346.) 330 350C (See ' Error code Steady 234.) C4699Ć90000 Troubleshooting 8Ć59 - HP Designjet 250c | Service Manual - Page 194
are not perpendicular to the carriage axis (YĆaxis). This error can occur for various reasons, including: D Badly seated cartridge. D Faulty cartridge. D Faulty carriage. Ink Smearing Symptoms Ink smears on the media. (See also ' User's Guide, chapter 4.) Product Fault The media touches the print - HP Designjet 250c | Service Manual - Page 195
the outer color. Product Fault The cartridges are misaligned with respect to each other. Solution Perform a print cartridge alignment. Bleeding, Blooming and Wicking Symptoms Blurred lines. (See also ' User's Guide, chapter 4.) D Bleeding: Different color inks, printed side by side, run into - HP Designjet 250c | Service Manual - Page 196
Notes 8Ć62 Troubleshooting C4699Ć90000 - HP Designjet 250c | Service Manual - Page 197
9 Product History and Service Notes 9Ć1 - HP Designjet 250c | Service Manual - Page 198
plotters and the latest version documented in this manual. SerialĆNumber Format The plotter serial number is composed of 10 plotter. The letter A identifies the original version of the plotter . This is 5 for plotters made in 1995, as digits distinguish the plotter from others manufactured in - HP Designjet 250c | Service Manual - Page 199
or on a masked ROM inside the electronics module. The firmwareĆrevision level, for example A.01.03, is printed by the plotter on the setup sheet and on the service configuration plot. The revision level is also printed on a label on any flash ROM SIMM. Do not open the electronics module. Important - HP Designjet 250c | Service Manual - Page 200
can access a WCSO (Worldwide Customer Support Operation) server from a PC or UNIX workstation to obtain service notes with graphics. From a PC ls 3 See the readme.txt file for more information. 4 When you have downloaded the files you need, please disconnect from the server, since there are only - HP Designjet 250c | Service Manual - Page 201
Reading the Setup Sheet Several HP DesignJet 230 and 250C plotters have failed with the following defect: 1 The media is loaded without any problems. 2 Any plot you want can be printed, but there is a print quality defect in the first two swaths. The first and second swaths are overprinted - HP Designjet 250c | Service Manual - Page 202
Notes 9Ć6 Product History and Service Notes C4699Ć90000 - HP Designjet 250c | Service Manual - Page 203
10 Parts and Diagrams 10Ć1 - HP Designjet 250c | Service Manual - Page 204
in the following table. Exchange assemblies are available only on a tradeĆin basis; therefore, you must return the defective assemblies for credit. HP Part Number Exchange Assemblies Qty Description 230 250C C3190-60139 1 330 350C C4699-60039 1 Electronics Module Electronics Module - HP Designjet 250c | Service Manual - Page 205
for each part on the drawing is given as well as the part number. To obtain replacement parts, contact the nearest HP Support Office. You must include the part number and part description in the order you send. Also include the plotter model and serial number. C4699Ć90000 Parts and Diagrams 10Ć3 - HP Designjet 250c | Service Manual - Page 206
2 Foot assembly 2 C3192Ć60001 1 X Brace Assembly (D/A1Ćsize) C3193Ć60001 1 X Brace Assembly (E/A0Ćsize) 3 C3192Ć60002 2 Legs Assembly 4 C3193Ć60003 1 Paper Diverter Assembly (E/A0Ćsize plotters only) 5 C3192Ć00009 14 Screw 10Ć4 Parts and Diagrams C4699Ć90000 - HP Designjet 250c | Service Manual - Page 207
C4699Ć90000 Legs Parts and Diagrams 10Ć5 - HP Designjet 250c | Service Manual - Page 208
Guide (E/A0Ćsize) TrailingĆCable metal Clip Carriage Top Carriage Top (DesignJet 250C) Carriage Top (DesignJet 230) Carriage Label (DesignJet 350C/250C) Carriage Label (DesignJet 330) Electronics Module Trailing Cable Assy (D/A1Ćsize) Trailing Cable Assy (E/A0Ćsize) TopĆCover Hinge Screw M4 x 10 - HP Designjet 250c | Service Manual - Page 209
Top and Back Covers, Electronics, Trailing Cable C4699Ć90000 Parts and Diagrams 10Ć7 - HP Designjet 250c | Service Manual - Page 210
230) Instruction Label Right EndĆCover PinchĆArm Lever Switch Button Front Panel Assy Media Label Serial Label Screw M3 x 30 Mach T10 Nut HGX M3 x 2.4 FrontĆPanel Overlay Cartridge Cover (DesignJet 330) Carriage Label (DesignJet 350C/250C) Carriage Label (DesignJet 330) QRG Holder 10Ć8 Parts and - HP Designjet 250c | Service Manual - Page 211
C4699Ć90000 End Covers Parts and Diagrams 10Ć9 - HP Designjet 250c | Service Manual - Page 212
CarriageĆAxis (Left End) HP Part Number Quantity DesignJet 330/350C DesignJet 230/250C Description 1 C3190Ć40040 C3190Ć Belt (D/A1Ćsize) Carriage Belt (E/A0Ćsize) Carriage assembly Carriage assembly (250C) Carriage assembly (230) Pulley Assembly (Incl. pulley, shaft and spacer) 10Ć10 Parts - HP Designjet 250c | Service Manual - Page 213
C4699Ć90000 CarriageĆAxis (Left End) Parts and Diagrams 10Ć11 - HP Designjet 250c | Service Manual - Page 214
Reference on Drawing CarriageĆAxis (Right End) HP Part Number Quantity Description 1 C3190Ć40039 1 Right Bracket 2 C3190Ć00015 3050Ć1267 1 Washer 9 C3190Ć40048 1 Carriage Belt (D/A1Ćsize) C3191Ć40048 1 Carriage Belt (E/A0Ćsize) 10 C3190Ć60106 1 Encoder Strip (D/A1Ćsize) C3190 - HP Designjet 250c | Service Manual - Page 215
C4699Ć90000 CarriageĆAxis (Right End) Parts and Diagrams 10Ć13 - HP Designjet 250c | Service Manual - Page 216
Reference on Drawing Service Station, Primer, Spittoon HP Part Number Quantity DesignJet 330/350C DesignJet 230/250C Description 1 0515Ć1743 0515Ć1743 3 Screw M4 x 17 Tap 20 2 C3190Ć60142 C3190Ć60142 1 Service Station Assembly 3 C4699Ć60002 C3190Ć60004 1 Spittoon Assembly 4 - HP Designjet 250c | Service Manual - Page 217
C4699Ć90000 Service Station, Primer, Spittoon Parts and Diagrams 10Ć15 - HP Designjet 250c | Service Manual - Page 218
Reference on Drawing Media Entry Path HP Part Number Quantity DesignJet 330/350C DesignJet 230/250C Description 1 - C2858Ć60054 1 Drive Roller (D/A1Ćsize) - C2859 0505Ć1349 2 Screw M3 x 30 Mach T10 10 C3180Ć60012 C3180Ć60012 1 Encoder Cable 10Ć16 Parts and Diagrams C4699Ć90000 - HP Designjet 250c | Service Manual - Page 219
C4699Ć90000 Media Entry Path Parts and Diagrams 10Ć17 - HP Designjet 250c | Service Manual - Page 220
HP Part Number Bail and Overdrive Quantity Description 1 0624Ć0617 1 Screw 6Ć9 .937 Plast T15 2 0624Ć0745 2 Screw M4 x 10 Tap T20 3 3050Ć0026 1 Washer 3.2 mm 4 C3190Ć40019 1 Cam Gear 5 C1633Ć40027 1 Engaging Gear 6 C3190Ć80013 1 Cable Spring 7 C3190Ć40021 1 Gear Support - HP Designjet 250c | Service Manual - Page 221
C4699Ć90000 Bail and Overdrive Parts and Diagrams 10Ć19 - HP Designjet 250c | Service Manual - Page 222
Engaging Lever 21 0515Ć2200 1 Screw M3 x 8 Tap T10 22 C3190Ć60007 1 Bail Cable 23 C3190Ć40023 1 EngagingĆLever Support 24 07575Ć80012 1 GearĆSupport Spring 25 C3190Ć60095 1 Bail Assembly (D/A1Ćsize) C3191Ć60095 1 Bail Assembly (E/A0Ćsize) 10Ć20 Parts and Diagrams C4699Ć90000 - HP Designjet 250c | Service Manual - Page 223
C4699Ć90000 Bail and Overdrive Parts and Diagrams 10Ć21 - HP Designjet 250c | Service Manual - Page 224
Reference on Drawing HP Part Number PinchĆArm Assembly Quantity Description 1 C2847Ć20005 1 PinchĆArm Bar Cam (D/A1Ćsize) C1633Ć20012 1 Pinch (E/A0Ćsize) 8 C3190Ć60029 5 PinchĆArm Assembly (D/A1Ćsize) C3190Ć60029 7 PinchĆArm Assembly (E/A0Ćsize) 10Ć22 Parts and Diagrams C4699Ć90000 - HP Designjet 250c | Service Manual - Page 225
C4699Ć90000 PinchĆArm Assembly Parts and Diagrams 10Ć23 - HP Designjet 250c | Service Manual - Page 226
Reference on Drawing RollĆFeed Assembly (DesignJet 330 and 350C Only) HP Part Number Quantity Description 1 C3174Ć60013 1 RollĆFeed Assembly (D/A1Ćsize) C3175Ć60013 1 RollĆFeed Assembly (E/A0Ćsize) 2 C3174Ć60004 1 Cutter Assembly 3 C3174Ć60005 1 Spinde (D/A1Ć - HP Designjet 250c | Service Manual - Page 227
C4699Ć90000 RollĆFeed Assembly Parts and Diagrams 10Ć25 - HP Designjet 250c | Service Manual - Page 228
User Documentation Chinese English French German Italian Japanese Korean Portuguese Spanish Taiwanese Accessories HP Part Number DesignJet 230/250C DesignJet 250C C3190-60060 C3190-60051 C3190-60055 C3190-60054 C3190-60057 C3190-60058 C3190-60052 C3190-60059 C3190-60056 C3190-60053 10Ć26 Parts - HP Designjet 250c | Service Manual - Page 229
Korean Portuguese Spanish Taiwanese Other Documentation HP CAD Plotters Software/Hardware Guide Software Application Notes HP-GL/2 and HP RTL Reference Guide HP-GL/2 and HP RTL Peripherals Product Comparison Guide Supplies Source (booklet) Media Reference Guide DesignJet 330 C4701-60020 C4701-60011 - HP Designjet 250c | Service Manual - Page 230
Description Print Cartridges Black Cyan Magenta Yellow DesignJet 350C 51640A 51644C 51644M 51644Y HP Part Number DesignJet 230/330 51640A - - - DesignJet 250C 51640A 51650C 51650M 51650Y Plug-In Memory (DRAM SIMM) 4-Mbyte SIMM 8-Mbyte SIMM 16-Mbyte SIMM 32-Mbyte SIMM 1 32 bits wide, no parity 2 - HP Designjet 250c | Service Manual - Page 231
9000 workstations, series 300, 400, 700. IBM AT, IBM PS/2, IBM PC/XT and compatible computers. HP Part Number DesignJet 330/350C DesignJet 230/250C 92284A Cable length 2.1 m (6.9 ft) Connector type at computer end of cable 25-pin male C2950A C2951A 2.0 m (6.9 ft) 3.0 m (9.8 ft) 25-pin male - HP Designjet 250c | Service Manual - Page 232
Plus, SE, II Series, Classic, LC family, Quadra family, PowerBook, PowerMac Apple Macintosh 128K and 512K Extension cable HP Part Number DesignJet DesignJet 330/350C 230/250C 17302A 17302A Cable length 1.5 m (4.9 ft) Connector type at computer end of cable 8-pin male mini-DIN 92219M 31391A - HP Designjet 250c | Service Manual - Page 233
11 Support Services 11Ć1 - HP Designjet 250c | Service Manual - Page 234
of Hewlett-Packard support resources for customers in the United States. Use these resources before calling the Customer Support Center, whose details are given after this list. Resource HP FIRST Fax HP Download Service (BBS: Bulletin Board Service) CompuServe (HP FORUM) Internet Drivers by mail - HP Designjet 250c | Service Manual - Page 235
) 538-8787 6am - 5pm (PST) Parts Identification Assistance in identifying service parts. (916) 783-0804 M Tu W Th: 6am - 3pm (MST) Friday: 6am - 2pm (MST) Support Materials Organization Ordering of manuals and service parts directly from HP. Must have a part number before calling. (800) 227 - HP Designjet 250c | Service Manual - Page 236
Board Service) Support provided and notes Detailed product support information on common software applications and troubleshooting tips. All sent by fax. Must call using a Group 3 fax machine. Electronic downloading of HP product information, troubleshooting hints and updated HP plotter driver - HP Designjet 250c | Service Manual - Page 237
A quarterly CD-ROM subscription service from HP. This online system provides technical information, product information and software drivers. UK: (0800) 960274 Outside the UK: (+31) 55 384 2799 This product is designed to run in a Microsoft Windows environment. Latest drivers. UK: Tel: (01429 - HP Designjet 250c | Service Manual - Page 238
your plotter. With HP SupportPack, you can protect your investment and ensure its maximum availability. Your dealer can supply information about HP SupportPack, as well as a simple registration card. Please contact your local HP Sales and Support office for details of other service agreements - HP Designjet 250c | Service Manual - Page 239
support ) 1 631 16 01 / Czech Republic Greece Hungary Poland Turkey Headquarters International Sales Branch (I.S.B.) / Middle East & Africa Denmark Austria Belgium Finland Norway Portugal (+42 500 (+32) 2 778 30 43 (+358) 0 887 2477 (+47) 22 75 56 10 (+351) 1 301 63 32 or (+351) 1 301 63 33 (+46) 8 - HP Designjet 250c | Service Manual - Page 240
Hewlett-Packard support services in Asia-Pacific Resource HP FIRST Fax HP Download Service (BBS: Bulletin Board Service)) Internet HP Support Assistant (CD-ROM) Asia-Pacific Support Resources Support provided and notes Phone/fax/ftp number Detailed product support information on common software - HP Designjet 250c | Service Manual - Page 241
Resource HP Fulfilment Service Asia-Pacific Support Resources (continued) Support provided and notes Latest drivers. Phone/fax/ftp number Australia: Tel: (612) 565 6099 Fax: (612) 519 5631 Hours of operation Japan Tel: (03) 5346 1891 Korea Tel: (82-2) 3452 - HP Designjet 250c | Service Manual - Page 242
- HP Designjet 250c | Service Manual - Page 243
Glossary GlossaryĆ1 - HP Designjet 250c | Service Manual - Page 244
when data are transferred. ... (Part of a definition from The Harper Collins Dictionary of Computer Terms, E Ian R. Sinclair 1991.) cmąCentimeter(s). Customer EngineersąHP field support engineers. D/A1Ćsize plottersąModels C3190A and C4694A. data displayąService monitor. dBąDecibel(s). dcąDirect - HP Designjet 250c | Service Manual - Page 245
colors or different shades of gray. helical gearąRightĆhand driveĆroller gear. HPąHewlettĆPackard. HPĆGLąPrecursor of HPĆGL/2. HPĆGL/2ąHewlettĆPackard's standard graphics language for its plotters. HPĆRTLąHewlettĆPackard Raster Transfer Language. HząHertz. ICąIntegrated Circuit. IEEEąInstitute of - HP Designjet 250c | Service Manual - Page 246
monitor modeąService monitor. MSĆDOSąMicroSoft DiskĆOperating System no negative motionąAn RTL command that indicates to the plotter that it will receive all data already in the order in which it should be plotted. offĆaxis ink systemąA system whereby ink is pumped to the cartridges from a reservoir - HP Designjet 250c | Service Manual - Page 247
Printer Management Language. P/NąPart Number. power cycleąThe switching of the plotter off and then on again. primary colorsącyan, magenta, yellow, black. print qualityąPlot quality Product Line 30ąHewlettĆPackard ąsee HPĆRTL." secąSecond(s). secondary colorsąRed, blue, green. service monitorąData - HP Designjet 250c | Service Manual - Page 248
Memory Module. skewąMisalignment. special paperąA paper specifically developed by HP, for HP inkjet plotters. SPROCąServoĆProcessor Code. swathąThat portion of . thetaĆZ errorąA printĆquality error caused when the nozzles on a cartridge are not perpendicular to the carriage axis. The error shows up - HP Designjet 250c | Service Manual - Page 249
Index IndexĆ1 - HP Designjet 250c | Service Manual - Page 250
, 8Ć61 black cartridge, 7Ć2 error DesignJet 230/250C, 8Ć12 DesignJet 330/350C, 8Ć18 ALT key in service mode, 7Ć5, 7Ć6, 7Ć7 ammonia, causing belt damage, 8Ć31 antiĆstatic brush, 5Ć5, 8Ć31 Apple, network connections, 1Ć3 application notes, part number, 10Ć27 applications, plotter, 1Ć2 architecture - HP Designjet 250c | Service Manual - Page 251
5Ć10 bidirectional error, 8Ć59 print mode, 5Ć8, 5Ć9, 5Ć10, 5Ć11, GlossaryĆ2 binding, GlossaryĆ2 BiĆTronics, 8Ć43, GlossaryĆ2 interface, 2Ć2, 5Ć14 cables, 10Ć29 plotter architecture, 5Ć12 black area fills, 8Ć58 cartridge alignment, 7Ć2 number of plots, service configuration plot DesignJet 230/250C - HP Designjet 250c | Service Manual - Page 252
, error HP DesignJet 230 and 250C, 8Ć6 to 8Ć12 HP DesignJet 330 and 350C, 8Ć13 to 8Ć18 color, 3Ć14 cartridge test, 7Ć2 cartridges, 8Ć58 configuration frontĆpanel keys, 7Ć7 key, 8Ć29 hue changes, 8Ć60 inks, 8Ć61 misaligned, 8Ć61 number of plots, service configuration plot DesignJet 230/250C, 8Ć49 - HP Designjet 250c | Service Manual - Page 253
GlossaryĆ3 bearings, 8Ć57 correction factor, DesignJet 230/250C, 8Ć49 faulty, 8Ć57 gear, GlossaryĆ3 problem DesignJet 230/250C, 8Ć11 DesignJet 330/350C, 8Ć16 removing, 6Ć25 pulley, removing, 6Ć40 radius, 8Ć57 reinstalling, 6Ć42 removing, 6Ć41 drivers, GlossaryĆ3 cartridge, 5Ć12 motor, 5Ć12 software - HP Designjet 250c | Service Manual - Page 254
, service configuration plot DesignJet 230/250C, 8Ć49 DesignJet 330/350C, 8Ć50 error, 8Ć27 DesignJet 230/250C, 8Ć9 DesignJet 330/350C, 8Ć15 model ID, configuration procedure, 8Ć28 electrical contact, cartridge, 8Ć57 error DesignJet 230/250C, 8Ć11 DesignJet 330/350C, 8Ć17 specifications, 2Ć2 test - HP Designjet 250c | Service Manual - Page 255
DesignJet 230/250C, 8Ć8 DesignJet 330/350C, 8Ć14 servo XĆaxis DesignJet 230/250C, 8Ć9 DesignJet 330/350C, 8Ć15 YĆaxis DesignJet 230/250C, 8Ć10 DesignJet 330/350C, 8Ć16 XĆaxis calibration DesignJet 230/250C, 8Ć11 DesignJet 330/350C, 8Ć16 error codes HP DesignJet 230 and 250C, 8Ć6 flashing 13, 8Ć7 - HP Designjet 250c | Service Manual - Page 256
PCA, 5Ć13 keys, 8Ć35 DesignJet 230/250C, 3Ć12 DesignJet 330/350C, 3Ć13 keys and LEDs, service mode, 7Ć5 LEDs, 8Ć35 DesignJet 230/250C, 3Ć12 DesignJet 330/350C, 3Ć13 overlay, part numbers, 10Ć27 PCA, 5Ć16 plotter architecture, 5Ć12 test, 8Ć42 keys to press DesignJet 230/250C, 7Ć6 DesignJet 330/350C - HP Designjet 250c | Service Manual - Page 257
, chapter 9 holes for ventilation, service station, 5Ć11 HP 712 workstation, 8Ć8, 8Ć14 HP JetDirect EX, part numbers, 10Ć28 HP JetDirect EX Plus3, part numbers, 10Ć28 HP UX, 10Ć28 HPĆGL, 1Ć2, 8Ć32, GlossaryĆ3 timeout, 8Ć32 HPĆGL (7586B), setup sheet, 3Ć15, 3Ć16 HPĆGL/2, 1Ć2, GlossaryĆ3 setup sheet - HP Designjet 250c | Service Manual - Page 258
LED, GlossaryĆ4 carriage, 5Ć7 LEDs, 7Ć3, 8Ć3, 8Ć35 DesignJet 230/250C, 3Ć12 DesignJet 330/350C, 3Ć13 left endĆcover, removing, 6Ć9 legs, 1Ć4 assembling, 3Ć5 length of lines, 7Ć8 length of plotter, 2Ć3 letter, plotter revision, 9Ć2 library error, DesignJet 330/350C, 8Ć17 lifetime, 4Ć2 lightfastness - HP Designjet 250c | Service Manual - Page 259
DesignJet 230/250C, 5Ć8 DesignJet 330/350C, 5Ć9, 5Ć10 month of manufacture, 9Ć2 motor carriage, 5Ć6 connection to main PCA, 5Ć13 plotter architecture, 5Ć12 moving the carriage, 5Ć6 MSĆDOS, 1Ć3, GlossaryĆ4 multiprocessor, 5Ć12 N negative motion, GlossaryĆ4 network, interfaces, 1Ć3 part numbers, 10 - HP Designjet 250c | Service Manual - Page 260
, 3Ć14, 5Ć14, GlossaryĆ4 error DesignJet 230/250C, 8Ć8 DesignJet 330/350C, 8Ć14 setup sheet, 3Ć15, 3Ć16 parts and diagrams, chapter 10 IndexĆ12 pass, GlossaryĆ4 pass advance, 5Ć8, 5Ć9, 5Ć10, GlossaryĆ4 passes per swath, 5Ć8, 5Ć9, 5Ć10 pattern halfĆtoning, 3Ć14 PC, GlossaryĆ5 HP Palmtop, 8Ć36 PCA - HP Designjet 250c | Service Manual - Page 261
, 8Ć57 print cartridges, 5Ć7 print heads touching media, 8Ć60 touching service station, 8Ć57 print quality, 1Ć4, 7Ć2, 8Ć31, GlossaryĆ5 key, 3Ć12, 3Ć13 plot, 8Ć56 frontĆpanel keys, DesignJet 230/250C, 7Ć6 printing, 8Ć46 troubleshooting, 8Ć56 printĆmode characteristics, 5Ć8 problem solving, chapter - HP Designjet 250c | Service Manual - Page 262
Ćfeed assembly, 6Ć8 service station, 6Ć28 spittoon DesignJet 230/250C, 6Ć23 DesignJet 330/350C, 6Ć24 top cover, 6Ć7 trailing cable, 6Ć34 trailingĆcable guide, 6Ć36 wiper blades, 6Ć6 repackaging kit, 10Ć26 repacking the plotter, plotter, 3Ć4 repaired assemblies, 10Ć2 replacement parts, 10Ć3 replacing - HP Designjet 250c | Service Manual - Page 263
5Ć11, 8Ć35 removing, 6Ć28 testing, 8Ć37 tests, 8Ć35 service station servicing cartridges, 5Ć11 servo error XĆaxis DesignJet 230/250C, 8Ć9 DesignJet 330/350C, 8Ć15 YĆaxis DesignJet 230/250C, 8Ć10 DesignJet 330/350C, 8Ć16 processor, plotter architecture, 5Ć12 servo/encoder test, 8Ć53 frontĆpanel keys - HP Designjet 250c | Service Manual - Page 264
Ć2 swath, 5Ć8, 5Ć9, 5Ć10, GlossaryĆ6 advance angle, incorrect, 8Ć57 RAM, plotter architecture, 5Ć12 swelling of belt, 4Ć3 system errors DesignJet 230/250C, 8Ć19 DesignJet 330/350C, 8Ć23 number of, service configuration plot DesignJet 230/250C, 8Ć49 DesignJet 330/350C, 8Ć50 T tape on cartridges, 8Ć30 - HP Designjet 250c | Service Manual - Page 265
unidirectional print mode, GlossaryĆ6 unpacking, plotter, 3Ć2 upgrade kit, DesignJet 330, 1Ć4 usage, level of, 4Ć2 user documentation, part numbers, 10Ć26 userĆdefined parameters, clearing DesignJet 230/250C, 8Ć54 DesignJet 330/350C, 8Ć55 using this manual, ii the plotter, 3Ć12 V vacuum, 5Ć11 vellum - HP Designjet 250c | Service Manual - Page 266
Windows driver, 8Ć8, 8Ć14 wiper blades, removing, 6Ć6 wipers blades, worn, 8Ć30 workstation, HP 712, 8Ć8, 8Ć14 X XĆaxis, GlossaryĆ6. See also media axis XĆaxis calibration XĆaxis calibration, GlossaryĆ6. error DesignJet 230/250C, 8Ć11 DesignJet 330/350C, 8Ć16 service configuration plot, DesignJet - HP Designjet 250c | Service Manual - Page 267
the HP DesignJet 230 and 250C and introduces the HP DesignJet 330 and 350C. 1st edition, titled HP C4694A/C4695A/C3190A/C3191A HP DesignJet 230/250C Service Manual, June 1995 2nd edition, titled HP C4694A/C4695A/C3190A/C3191A/ C4701A/C4702A/C4699A/C4700A HP DesignJet 230/250C/330/350C Service Manual - HP Designjet 250c | Service Manual - Page 268
250C plotters (models C3190A and C3191A) D HP DesignJet 330 plotters (models C4701A and C4702A) D HP DesignJet 350C plotters (models C4699A and C4700A) For information about using these plotters, refer to the corresponding user and quickĆreference guides. The procedures described in this manual
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Service Manual
HP DesignJet 230,
HP DesignJet 250C,
HP DesignJet 330 and
HP DesignJet 350C
Plotters