HP Designjet 4000 Service Manual - Page 118

Service Tests and Utilities PHONE SUPPORT 11. EEROM Reset The purpose of this diagnostic is to reset the EEROM values. Once the EEROM has been reset, the Printer will act as if it is being started for the first time, except that the Ink Supply Tubes have already been primed. Perform an EEROM Reset as follows: 1 In the Service Tests submenu, scroll to "11. EEROM Reset" and press Enter. Press Enter 2 A message will appear on the Front Panel advising you that all user information/files will be removed. If you would like to proceed select Yes or No by using the Up and Down keys and press Enter to confirm your selection. If you select No, the process will end at this point. Press Enter to confirm selection Use UP and DOWN keys to select 3 If you select Yes, the Printer will begin the process to reset the EEROM and the following messages will appear on the Front Panel: „ Starting Gamut. If there is a failure at this point, the Front Panel will display System Error Code 01.0:10. For more information on troubleshooting this error code, refer to Page 2-3. „ Starting NVM. „ Setting default config. „ Restoring tubes state. If there is a failure at this point, the Front Panel will display System Error Code 79:03. For more information on troubleshooting this error code, refer to Page 2-21. 4-44 hp designjet 4000 series printer service manual