HP Designjet 4000 Service Manual - Page 29
Event Logs, System/Warning Error, Internal Code, Media Usage, Printhead Error Log, Status, Ink Used
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Troubleshooting Event Logs This page contains the following information: Last 20 System Error Codes (which prevented the Printer from booting). Last 20 System Warnings (which did not prevent the Printer from booting, but which required the user to acknowledge the problem). Printhead Error log. System/Warning Error The Line and Internal Code do not provide much information, but are useful in the case of escalating a problem to the division (different internal error codes can point to the same error code (e.g. 01.10:10)). Media Usage (in square meters) and Date (from the Printer's Internal Clock (RTC)) help you to understand if the Printer has been used (media usage) and how much time has passed since the last error. Printhead Error Log Printheads ago: History of the last three Printheads used ('0' represents the current Printhead used). Status: '0' = Working, '1' = No Pen Detected, '2' = Replace, '4' = Reseat, '8' = Remove. % Ink Used: Percentage of the Warranty life (1000cc). Error Code: Specific error code generated by the Printer when the Printhead has been replaced. Max Recovery: - 0: No manual Printhead recovery has been performed on the Printhead. - 1 or higher: At least one Printhead recovery has been performed. hp designjet 4000 series printer service manual 1-23