HP Designjet 4000 Service Manual - Page 38
component failed., has gone before replacing another component. Using
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System Error Codes System Error: 21:12 Problem Description: Fail moving Service Station. Corrective Action: Try the following: Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. If the System Error continues, replace the Service Station ⇒ Page 8-23. System Error: 21:13 Problem Description: Problem with the Service Station. Corrective Action: Try the following: Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. Make sure that the Service Station path is clear. Remove any visible obstacles (e.g. screws, plastic parts, etc...) restricting the movement of the Service Station. If the System Error continues, replace the Service Station ⇒ Page 8-23. System Error: 23:10 Problem Description: Problem with the APS. Corrective Action: Try the following: Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. Check that the APS cable is not damaged and is correctly connected to the PrintMech PCA. Replace the APS Assembly ⇒ Page 8-42. Replace the PrintMech PCA ⇒ Page 8-84. If the System Error continues, replace the Gamut PCI PCA ⇒ Page 8-69. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-8 hp designjet 4000 series printer service manual