HP Designjet 4000 Service Manual - Page 39

System Error, Problem, Description, Corrective Action

Page 39 highlights

System Error Codes System Error: 24:03 Problem Description: Ink Setup failure (Ink Supply Tubes purge failed). Corrective Action: Try the following: „ Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. „ Try purging the Ink Supply Tubes again once the Printer has been rebooted. „ Install new Ink Cartridges in to the Printer and try purging the Printer again. System Error: 24:10 Problem Description: Broken bag detected in Ink Cartridge. Corrective Action: Try the following: „ Remove the Ink Cartridges and check for ink leakage in the ISS area. „ Perform the "Bag Broken Recovery" Diagnostic (⇒ Page 4-36) to further troubleshoot the error code. System Error: 26.0:01 Problem Description: Bad contact detected in ISS slot0 floater. Corrective Action: Try the following: „ Remove the Yellow Ink Cartridge and reinstall it in to the Printer. „ Replace the Yellow Ink Cartridge. „ Check that the ISS to Cartridge cable (Yellow Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. „ Replace the ISS to Cartridge cable (Yellow Ink Cartridge) ⇒ Page 8-38. „ Replace the Ink Supply Tubes and Trailing Cable ⇒ Page 8-33. System Error: 26.1:01 Problem Description: Bad contact detected in ISS slot1 floater. Corrective Action: Try the following: „ Remove the Magenta Ink Cartridge and reinstall it in to the Printer. „ Replace the Magenta Ink Cartridge. „ Check that the ISS to Cartridge cable (Magenta Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. „ Replace the ISS to Cartridge cable (Magenta Ink Cartridge) ⇒ Page 8-38. „ Replace the Ink Supply Tubes and Trailing Cable ⇒ Page 8-33. hp designjet 4000 series printer service manual 2-9

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2-9
System Error Codes
hp
designjet 4000 series printer service manual
System Error:
24:03
Problem
Description:
Ink Setup failure (Ink Supply Tubes purge failed).
Corrective Action:
Try the following:
Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
Try purging the Ink Supply Tubes again once the Printer has been rebooted.
Install new Ink Cartridges in to the Printer and try purging the Printer again.
System Error:
24:10
Problem
Description:
Broken bag detected in Ink Cartridge.
Corrective Action:
Try the following:
Remove the Ink Cartridges and check for ink leakage in the ISS area.
Perform the "Bag Broken Recovery" Diagnostic (
Page
4-36
) to further
troubleshoot the error code.
System Error:
26.0:01
Problem
Description:
Bad contact detected in ISS slot0 floater.
Corrective Action:
Try the following:
Remove the Yellow Ink Cartridge and reinstall it in to the Printer.
Replace the Yellow Ink Cartridge.
Check that the ISS to Cartridge cable (Yellow Ink Cartridge) is not
damaged and is correctly connected to the Ink Supply Tubes PCA.
Replace the ISS to Cartridge cable (Yellow Ink Cartridge)
Page
8-38
.
Replace the Ink Supply Tubes and Trailing Cable
Page
8-33
.
System Error:
26.1:01
Problem
Description:
Bad contact detected in ISS slot1 floater.
Corrective Action:
Try the following:
Remove the Magenta Ink Cartridge and reinstall it in to the Printer.
Replace the Magenta Ink Cartridge.
Check that the ISS to Cartridge cable (Magenta Ink Cartridge) is not
damaged and is correctly connected to the Ink Supply Tubes PCA.
Replace the ISS to Cartridge cable (Magenta Ink Cartridge)
Page
8-38
.
Replace the Ink Supply Tubes and Trailing Cable
Page
8-33
.