HP Designjet L65500 HP Designjet L65500 Printer series - Installation Guide (E
HP Designjet L65500 Manual
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- HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 1
HP Designjet L65500 Printer Installation guide (second edition) - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 2
are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademarks Microsoft® and Windows Vista® are - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 3
substrate hazard ...2 Ink handling ...2 Warning labels ...2 Emergency stop buttons ...4 2 Introduction Installation guide overview ...5 Manpower required ...5 Tools required for installation ...5 Inbox content ...6 3 Receive the shipment Unload the crate ...8 Move the printer over ramps ...9 Remove - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 4
...51 Connect the air supply ...52 Configure the RIP ...52 Install the covers ...52 Print the HP test images ...53 Appendix A Prepare the HP Internal Print Server (Japan and Russia only) Appendix B Manually configure the printer's IP address Appendix C Change the Windows Vista language iv ENWW - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 5
being replaced may indicate malfunctioning electrical circuits within the system. Have the system checked by qualified service personnel, and do not attempt to replace the fuse again. Mechanical hazard The printer has moving parts that can cause injury. To avoid personal injury, take the following - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 6
wear personal protective equipment including boots and gloves. Ink handling Your printer does not use solvent inks and does not have the traditional problems associated with them. However, HP recommends that you wear gloves when handling ink cartridges or printhead cleaner rolls. Warning labels - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 7
of electric shock. In case of operation of the fuse, parts of the printer that remain energized may represent a hazard during servicing. Therefore, ensure that the printer is completely turned off before servicing. Printer parts may sometimes become hot. Do not touch. Use protective gloves for - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 8
Introduction Emergency stop buttons There are four emergency stop buttons distributed around the printer. If an emergency occurs, simply push one of the emergency stop buttons to stop all printing processes. A system error message is displayed on the front panel, and the fans turn at maximum speed. - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 9
procedures for the installation process. This guide is organized in chronological order and should be followed from beginning to end. Manpower required Installation of your HP Designjet L65500 requires the following manpower: ● HP Installation Specialist ● Customer ● Certified electrician ● Moving - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 10
sure that the ink cartridges are available. The shipment should include the following items: ● HP Designjet L65500 printer ● Documentation CD including the Legal Information, the Maintenance and Troubleshooting Guide and the User's Guide ● Maintenance and troubleshooting guide ● Operating System - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 11
◦ 4 air purgers (extra air purger is included) ◦ Protective gloves and cloth ● 12 intermediate tanks and labels NOTE: The Russian printer configuration includes two 2 MB memory cards. Introduction ENWW Inbox content 7 - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 12
3 Receive the shipment Unload the crate Manpower 2 persons Tools Forklift, skates Time 15 minutes WARNING! The crate must be lifted with a forklift from the front side of the crate. The front side of the crate will be marked Front. This is important because of the weight distribution inside the - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 13
secure the crate. In some cases, it may be necessary to leave the printer inside the crate packaging to go up ramps or make second story deliveries. the top panels and remove them. 2. Remove the four support beams. Be careful that the support beams do not fall into the crate. Receive the shipment - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 14
spindle. 4. Lift the spindle away from the pallet. 5. Remove the strap that secures the sliding door and open it. NOTE: If you must lift the printer with a crane or perform difficult maneuvers, use tape to prevent the door from opening accidentally. 10 Chapter 3 Receive the shipment ENWW - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 15
up and the sliding door is secured with the tape used for transportation. 9. Locate the forklift guides underneath the printer and make sure that the forks on the forklift are spaced 80 cm apart (A). 10. Carefully lift the printer, move it away from the pallet and set it on the floor. NOTE: The - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 16
bars, spreader beam and any other crane attachment must be supplied by the customer. For the exact specifications of the crane attachments, see the Site Preparation Guide. WARNING! When lifting the printer with a crane, extra caution should be taken to ensure that the cables do not apply pressure to - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 17
Replace a substrate roll ● Service the printer or replace printer components ● Ensure the printer is well ventilated Your HP Designjet L65500 printer has the following dimensions: Length 5 m (16 feet, 5 inches) Width 1.6 m (5 feet, 3 inches) Height 1.8 m (5 feet, 11 inches) ENWW How to push the - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 18
minimum space required for the printer. Measurement A 275.59 inches (7 m) B 59.05 inches (1.5 m) C 23.62 inches (60 cm) D 157.48 inches (4 m) E 59.05 inches (1.5 m) F 59.05 inches (1.5 m) WARNING! The zone surrounding the HP Designjet L65500 printer should be considered a restricted - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 19
Pliers, Allen keys, T20 and T25 screwdrivers Time 15 minutes 1. From the back, remove the two electrical cabinet straps and foams from the printer. 2. Remove the eight T20 screws attaching the scan path assembly to the frame. Use a screwdriver extension for easier screw access. WARNING! Failure - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 20
the T30 screw securing the carriage. 4. Remove the tie and foam securing the service station. 5. Remove the four foams that secure the covers. 6. Remove the two T20 screws securing the printhead cleaning assembly. Set up the printer 16 Chapter 4 Set up the printer in the final position ENWW - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 21
ties securing the diverter. 9. Remove the plastic tie securing the spindle and the tape covering the air valve. 10. Remove the ink system compartment strap from the printer. 11. Remove the plastic coverings from the ink cartridge connectors. Set up the printer ENWW Remove additional packaging 17 - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 22
. Remove the plastic ties securing the tri-phase and single-phase power cables. 14. Remove any other plastic ties that you can see inside the printer. 15. Remove the tape covering the OMAS window on the print platen. 16. Remove the tapes covering the temperature sensors. Set up the - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 23
the nut at the top of the foot. 2. Rotate the nut manually down the bolt. Leave about 0.8 inches (2 cm) of clearance at the bottom between nut and foot. , tighten the 30 mm locking nut against the printer structure NOTE: The right side of the printer is heavier than the left side. Therefore, the - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 24
the electrical system Install the fuses and power jumper Manpower 1 person Time 5 minutes NOTE: The electrical system inside the printer must be configured by the service engineer during installation. CAUTION: If there are any doubts regarding the proper installation of the fuse or power jumper - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 25
configuration Manpower 1 person Tools T10 and M17 screwdriver, M7 wrench Time 5 minutes There are two Delta/Star terminal blocks located on the printer that must be configured. Use the following table to make the configuration, and follow the procedures below to access the two terminal blocks - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 26
Delta configuration1 Star configuration2 1 Use the delta configuration for tri-phase power supply voltages from 200-220 V (between phases). 2 Use the star configuration for tri-phase power supply voltages from 380-415 V (between phases). Heating Module Configuration 1. Remove the six T10 screws - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 27
Curing Module Configuration 1. Remove the three T10 screws securing the right cover of the curing module and remove it. TIP: The heating module cover you must remove is marked with orange tape. 2. There is a strap that does not allow you to remove the terminal block. Remove this strap, taking care - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 28
● The left remote controller board (remove the left trim) ● The ink supply module board ● The capping station's remote controller board ● The printhead Electrotechnical Code (NEC). For more information about the HP Designjet L65500 electrical specifications, see the Site Preparation Guide. - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 29
Power on the printer Manpower 1 person Time 5 minutes Ground check 1. Check that the Protective Earth Conductor for the single-phase and tri-phase (green- -yellow grounding cable) is well attached to the back panel of the electrical cabinet. Electrical configuration ENWW Power on the printer 25 - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 30
) is well attached to the input single-phase filter. 5. Check that the Protective Bonding Conductor (green-and-yellow grounding cable) is well attached to the printer structure. Electrical configuration 26 Chapter 5 Configure the electrical system ENWW - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 31
Bonding Conductor (green-and-yellow grounding cable) is well attached to the curing system (at the resistor connection). Turn power on 1. Make sure that the printer is ready to be turned on. Make sure that the emergency stop buttons are not pressed. ENWW Power on the - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 32
electrical cabinet are on (PH1, PH2, PH3, Vacuum ON). 5. Wait for the printer to initialize. NOTE: The printer will automatically start in diagnostic mode so you can purge the ink system. When you first turn on the printer, you must set the voltage according to the country of installation. Configure - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 33
not bent or damaged. The purge process requires at least 1.7 liters of ink per ink cartridge. Purge the ISM tubes NOTE: From the ink cartridge to the purging port, no air can be tolerated. From the purging port to the printhead, the printer can tolerate a cumulative total of 20 cm of air (the length - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 34
menu on the front panel, select Purge and Setup Menu > Purge ISM. 8. Select the color you want to purge. Ink Supply Legend ● 1=K ● 2=Y ● 3=C ● 4=M ● 5 = LM ● 6 = LC NOTE: The printer starts up the procedure, which may take a couple of minutes. TIP: Do not press the OK button more than once - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 35
to feed the remaining ink into the purging port before the electrovalve closes. NOTE: The printer will beep during these 200 seconds. 12. Check that all of the electrovalves have opened. If not, perform the 4.6 ISS Electrovalves diagnostic procedure found in the Service Manual. While the test is - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 36
tubes for the color selected. 18. Disconnect the purge bag and connect the ink cartridge. If the ink cartridge is connected properly, the ink cartridge LED shows a continuous green. 19. When the ink cartridge has been installed correctly, press OK. 20. Press OK to confirm that you have installed the - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 37
ink system 21. The printer checks the pressure sensors. If the pressure is correct, press OK to continue. If the pressure sensor value is below the limits or is negative then follow the steps in Problems with the ink sensor value on page 34. 22. Enter the quantity of ink you extracted from the ink - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 38
Purge the ink system Problems with the ink sensor value 1. There are three different cases that can cause a problem. ● The pressure value. If the pressure is negative, there may be an error in the ink pressure PCA or in the ink pressure sensor cable. Check both by looking at the connection of - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 39
air bubble inside the cartridge connector tube column. Prepare the syringe again, then press OK. 3. Insert the same syringe into the ink cartridge and fill it with 20 cc of ink for the color selected. 4. Check that there is no air in the syringe by hitting it a few times. If there is - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 40
step 19 in the process of purging the ISM tubes. If the problem is not solved after trying this twice, perform the 4.5 ISS Ink Pressure Sensors diagnostic procedure found in the Service Manual. Fill the intermediate ink tanks 1. From the front panel, select Purge and Setup Menu > Fill intermediate - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 41
that they are installed from the front panel. The printer unfolds the intermediate ink tanks. This process takes approximately 25 minutes. NOTE: During this time, you can install the printhead cleaner roll, aerosol filters, HP Internal Print Server and switch. See Install the printhead cleaning - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 42
internal fittings of the connectors or result in an incorrect color matching of the ink tubes. 7. Test the connection by gently pulling both connectors away from each other purge. At this point, the printer sends ink to the carriage. This process takes approximately 5 minutes. 38 Chapter 6 Purge the - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 43
purgers. Look at the air purgers and confirm that each color arrived to the air purger. 11. If ink did not reach one of the air purgers, use a syringe to complete the operation. For instructions, see Use a syringe to purge the tubes from the ISM to the printheads on page 40. 12 - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 44
in normal boot mode. NOTE: The printer performs a complete system check during start up. If a failure is detected during start up, follow the troubleshooting instructions in the Service Manual. Use a syringe to purge the tubes from the ISM to the printheads If the ink does not arrive to any of the - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 45
Purge the ink system 6. When the purge operation is finished, put a cloth around the needle and remove the syringe quickly. NOTE: Wait until the purge operation is completely finished before you remove the syringe. 7. Continue from step 6 of the previous procedure. ENWW 41 - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 46
the printhead cleaning roll, open the door on the front right of the printer. 2. Grip the handle and pull the whole printhead cleaning roll assembly material according to the instructions provided with the new roll. Keep the empty core to use as a takeup core. 4. Slide the new roll onto the upper - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 47
the hole in the takeup core, which takes hold of it. Prepare the printer 8. Slide the takeup core onto the lower axle. It clicks into place. NOTE wind a little of the roll forward, then slide it back in again. The printer will check the roll again 9. Restore the pinch system by moving the black - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 48
printer 4. Pull the old filter out of the bottom of its container and dispose of it according to the instructions provided with the new filter. 5. Unpack the new and are ready to start the printer, select Check cleaner roll from the Ink System menu in normal printer mode. Install the computer, - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 49
the intermediate ink tanks. 1. Install the keyboard platform with four T30 screws (two of which you will find already screwed into the printer), and route cable. Prepare the printer 2. Open the sliding door and check that all cables are routed above the sliding door support. Otherwise, over the - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 50
configured as autosense. Otherwise, there will be no communication between the HP switch provided with the printer and the rest of the customer's network. The HP Procurve 1400-8G switch that is included with the printer supports one low-level communication protocol: autosense. If the connector to - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 51
Prepare the printer 3. Open the folder properties for the new OutJobs folder and navigate to the Sharing tab. 4. Click on Advanced Sharing to set the sharing properties. 5. Make sure that Share this folder is selected. 6. - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 52
7. Add any groups or users required, and set the permissions as required by the customer. 8. Navigate to Control Panel > Network and Internet > Network and Sharing Center on Windows Vista, and make sure that File Sharing is turned on. Prepare the printer 48 Chapter 7 Prepare the printer ENWW - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 53
the instructions on the front panel. 1. At the front panel, select the Ink System icon and then Replace printheads. 2. When requested by the front panel, open the printhead access door in the side of the printer. Prepare for printing 3. Lift the carriage cover. 4. Check that the new printhead - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 54
servicing. 6. Shake the printhead according to the instructions on the packaging. Prepare for printing 7. Put the new printhead into its correct place in the printer . 1. Use the procedures in the Service Manual, described under "Large ink area missing or substantial horizontal banding". - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 55
> Preferences. Prepare for printing 3. Configure HP Proactive Support and make sure the customer accepts all disclaimers, under Tools -> Proactive support Load a substrate For information regarding loading and handling substrates, see the User's Guide. ENWW Configure the printer's IP address 51 - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 56
Server. The customer's RIP must be properly configured to work with the HP Designjet L65500 Printer. Because HP cannot support the customer's RIP, any troubleshooting must be done using the documentation and service that accompany the RIP. However, generally three tasks must be done. 1. Configure - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 57
are available with which you can check the print quality achieved once the printer has been fully installed. From HP's Web site (http://www.hp.com/), select Support & drivers, check Download software & drivers, type L65500, select Drivers, and download the pre-ripped images. NOTE: The test prints - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 58
\L65500\Documents\HP IPS\Test Plot\ , plot name: SubstrateTestPlot. Set the correct print mode and substrate, and print the test plot. See the Maintenance and Troubleshooting Guide. 5. Perform Dynamic Color Calibration, mainly when using the HP Photorealistic substrate. A specific user's guide for - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 59
45 minutes The following procedure must only be performed in Japan and Russia. 1. Power up the HP Internal Print Server computer. 2. Choose the language for Windows Vista. TIP: Remember that the HP Internal Print Server software will automatically be installed in the language you choose for Windows - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 60
3. Click on Update my score. Change the power settings 1. Select Control Panel > Hardware and Sound > Power Options. Prepare the computer 56 Appendix A Prepare the HP Internal Print Server (Japan and Russia only) ENWW - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 61
2. Select High performance and click on Change plan settings. 3. In the Put the computer to sleep field, select Never. Prepare the computer Set a blank screen saver 1. Right click anywhere on the desktop and select Screen Saver. TIP: The Screen Saver Settings window is also available under Control - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 62
>Properties > Policies (tab). 2. Check the following: ● Optimize for performance ● Enable write caching on the disk ● Enable advanced performance Prepare the computer 58 Appendix A Prepare the HP Internal Print Server (Japan and Russia only) ENWW - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 63
Enable scheduled defragmentation 1. Select Start > Computer > (Right click) Manage > Disk Management >(Right click) C: > Properties > Tools. Prepare the computer 2. Check Run on a schedule. Configure visual effects 1. Select Control Panel > System and Maintenance > System > Advanced system - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 64
● Use visual styles on windows and buttons Configure the proxy 1. Log in with the HPL65500 account. 2. In Internet Explorer, select Tools > Internet options > Connections > LAN settings. Prepare the computer 60 Appendix A Prepare the HP Internal Print Server (Japan and Russia only) ENWW - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 65
on the web at http://www.hp.com under the Support & Drivers tab. 1. Find the setup.exe icon on the desktop, double click on the icon and follow the on-screen instructions. 2. From the Internal Print Server, navigate to Tools > Preferences and set the printer IP address in the Internal Print Server - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 66
not able to automatically retrieve an IP address. In this case, you must manually configure the IP address. Use the following procedure to manually configure the IP address for the printer. 1. Select the setup menu icon . 2. Select Connectivity. 3. Select Gigabit Ethernet. 4. Select View Information - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 67
5. Select TCP/IP. 6. Select IPV4 Settings. 7. Select Config Method. 8. Select Manual to change the configuration so the printer uses the manual settings. 9. From the IPV4 Settings menu, select Manual Settings. Set the IP address ENWW 63 - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 68
10. Select IP Address to edit the settings. 11. Edit the IP address settings and press OK when you are finished. Set the IP address 64 Appendix B Manually configure the printer's IP address ENWW - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 69
Change language C Change the Windows Vista language 1. Navigate to the Control Panel on the Internal Print Server and select Clock, Language, and Region. ENWW 65 - HP Designjet L65500 | HP Designjet L65500 Printer series - Installation Guide (E - Page 70
Change language 2. Select the appropriate entry from the format list. 66 Appendix C Change the Windows Vista language ENWW
HP Designjet L65500 Printer
Installation guide (second edition)