HP Designjet T2300 HP Designjet T2300e MFP - User's Guide: English
HP Designjet T2300 - eMultifunction Printer Manual
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- HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 1
DESIGNJET T2300 eMFP series Using your product - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 2
accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademarks Adobe®, Acrobat®, Adobe Photoshop® and Adobe® PostScript® 3™ are trademarks of Adobe - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 3
the printer software (Mac OS 24 3 Setting up the product ...25 Introduction ...26 Create a scan-to-network folder 26 Paper suitability options ...32 Turn nesting on and off ...32 Turn alerts on and off ...33 Control access to the product 34 Require account ID ...34 Set Windows driver preferences - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 4
using the Embedded Web Server or HP Utility 60 Print from a computer using a printer driver 61 Advanced print settings ...61 8 Scanning ...74 Paper types suitable for scanning 74 Scan to file ...75 9 Copying ...77 10 Job queue management 79 Introduction ...80 The job queues in the front panel - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 5
print job queue in the Embedded Web Server or HP Utility 83 11 Color management ...87 Introduction ...88 How colors are represented ...88 A summary of the color management process 88 Color calibration ...88 Color management from printer drivers 90 Color management from printer drivers (T2300 PS - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 6
to the accessories 154 17 Troubleshooting printer paper issues 155 The paper cannot be loaded successfully 156 The paper type is not in the driver 158 The printer printed on the wrong paper type 159 An "on hold for paper" message 159 Paper jam in the printer ...161 A strip stays on the - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 7
-panel error messages 185 The system error log ...187 24 HP Customer Care ...188 Introduction ...189 HP Professional Services ...189 HP Instant Support ...190 HP Proactive Support ...190 Customer Self Repair ...191 Contact HP Support ...191 25 Product specifications 193 Functional specifications - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 8
viii ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 9
Introduction 1 Introduction ● Safety precautions ● Product models ● HP Start-up Kit ● Using this guide ● Main features ● Main components ● The front panel ● Printer software ● Turn the product on and off ● Internal prints ENWW 1 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 10
Designjet T2300 eMFP HP Designjet T2300 PostScript® eMFP Short name T2300 T2300 PS Part number CN727A CN728A HP Start-up Kit The HP Start-up Kit is the DVD that comes with your product; it contains the product's software and documentation. Using this guide This guide can be downloaded from the HP - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 11
on page 138 Troubleshooting These chapters help you solve problems that may occur while printing and include the following topics. ● Troubleshooting printer paper issues on page 155 ● Troubleshooting ink cartridge and printhead issues on page 168 ● Troubleshooting other printer issues on page - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 12
contents, there is an alphabetical index to help you to find topics quickly. Warnings and Cautions The following symbols are used in this manual to ensure the proper use of the product and to prevent the product from being damaged. Follow the instructions marked with these symbols. WARNING! Failure - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 13
to a network folder ● Paper flexibility and automatic easy load, see Printer paper handling on page 41 ● The printer handles cut-sheet and roll paper; the scanner handles cut-sheet paper ● Six-ink system ● Accurate and consistent color reproduction with automatic color calibration ● Color emulations - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 14
Introduction Main components The following front and rear views of the product illustrate the main components. Front view 1. Blue lever 2. Ink cartridge 3. Scanner 4. Printhead 5. Printhead carriage 6. Front panel 7. Paper alignment lines 8. Front scanner deflectors 9. Output tray 10. Basket 11. - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 15
Rear view Introduction 1. Scanner 2. Roll cover 3. Communication ports 4. Power switch 5. Power socket 6. Foot extension 7. Spindle 8. Spindle stop 9. Paper roll 10. Quick Reference Guide holder ENWW Main components 7 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 16
Introduction Communication ports 1. Hi-Speed USB device port, to connect a computer 2. Gigabit Ethernet port, to connect to a network 3. Diagnostic LEDs, to be used by service engineers 4. Hi-Speed USB host port, intended for connecting an accessory There is another Hi-Speed USB host port on the - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 17
control of your product: from the front panel, you can copy, scan or print, view information about the product, change product settings, perform calibrations and tests, and so on. The front panel also displays alerts (warning and error messages) when needed. 1. A Hi-Speed USB host port, intended - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 18
with it. Information about specific uses of the front panel can be found throughout this guide. Printer software The following software is provided with your product: ● The HP-GL/2 and HP RTL driver for Windows ● The PCL3GUI raster driver for Mac OS (T2300) 10 Chapter 1 Introduction ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 19
Introduction ● The PostScript drivers for Windows and Mac OS (T2300 PS) ● The Embedded Web Server and (alternatively) the HP Utility allow you to: ◦ Manage the product from a remote computer ◦ View the status of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 20
product settings) ◦ Print usage report: statistics on the usage of the printer and the scanner (the accuracy of these estimates is not guaranteed) ◦ Print PS font list: prints a list of the available PostScript fonts (T2300 PS only) ◦ Print scanner image quality plot ● Service information - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 21
Introduction ◦ Print connectivity config. (may be useful for network administrators) ◦ Print all pages ENWW Internal prints 13 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 22
to use ● Connect the product to your network ● Connect a computer to the product by network (Windows) ● Connect a computer to the product by USB cable (Windows) ● Uninstall the printer software (Windows) ● Connect a computer to the product by network (Mac OS) ● Connect a computer to the product - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 23
change the settings manually; this can also be done remotely using the Embedded Web Server or the HP Utility. TIP: You may find it helpful to print out the full product network configuration on paper. This can be done from the front panel: press , then , then Internal prints > Service information - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 24
match that of the other devices in your network. Any discrepancy will prevent communication with your product until the configuration is corrected or IPSec is disabled. For more information on IPsec configuration, download the file IPsec_Admin_Guide.pdf from http://www.hp.com/go/T2300/manuals - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 25
that appears, identifying it by its IP address if necessary. The printer drivers and the HP Utility are installed. If your computer fails to find any printers on the network, the Printer Not Found window is displayed, which helps you to try to find your product. If you have a firewall in operation - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 26
that the product is turned on. 9. The printer drivers and the HP Utility are installed. TIP: If you would like to share the product with other people connected to your network, press the Printer Properties button in the Ready to Install window, set Printer Name to the name under which the product - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 27
following methods: ● Bonjour ● TCP/IP NOTE: The product does not support AppleTalk. Before you begin, check your equipment: ● The product should be set up and on. ● The Ethernet switch or router should be on and functioning correctly. ● All computers on the network should be on and connected to the - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 28
OS X HP Designjet Installer. Software installation 5. Follow the instructions on your screen. 6. The printer software is installed, including the printer driver and the HP Utility. 7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 29
4. Open the Mac OS X HP Designjet Installer. 5. Follow the instructions on your screen. 6. The printer software is installed, including the printer driver and the HP Utility. 7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection to your - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 30
the instructions on the screen. When you reach the Printer Queue Created screen, click Quit to exit, or Create New Queue if you want to connect another printer to the network. 10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive. If the printer driver is - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 31
4. Open the Mac OS X HP Designjet Installer. Software installation 5. Follow the instructions on your screen. 6. The printer software is installed, including the printer driver and the HP Utility. 7. Make sure that the product is turned on and connected to the computer with a certified USB cable. - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 32
a computer to the product by network (Mac OS) on page 19. Uninstall the printer software (Mac OS) 1. Insert the HP Start-up Kit DVD into your DVD drive. 2. Open the DVD icon on your desktop. 3. Open the Mac OS X HP Designjet Uninstaller, and follow the instructions on your screen to uninstall the - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 33
3 Setting up the product ● Introduction ● Create a scan-to-network folder ● Paper suitability options ● Turn nesting on and off ● Turn alerts on and off ● Control access to the product ● Require account ID ● Set Windows driver preferences Administrator settings ENWW 25 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 34
-network folder under Windows 1. Create a new user account for the 'scanner user' on the remote computer. You can use an existing user account for this purpose, but it is not recommended. 2. Create a new folder on the remote computer (unless you want to use an existing folder). 26 Chapter 3 Setting - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 35
3. Right-click the folder and select Properties. 4. In the Sharing tab, click the Advanced Sharing button. 5. Check the Share this folder box. Administrator settings ENWW Create a scan-to-network folder 27 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 36
includes that user). 7. If there is a Security tab in the Properties window for your folder, then you must also grant the same user Full Control Security tab. Only some file systems such as NTFS require this. Administrator settings The 'scanner user' can now access the folder and write files to - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 37
domain suffix (i.e. without any dots in the name). Fully qualified DNS domain names are not supported. If the product and the network folder are in different networks, or if the remote computer is not running Windows, then you must use the IPv4 address instead of the name of the remote computer. On - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 38
Example: Create a scan-to-network folder under Mac OS 1. Create a new user account for the 'scanner user' on the remote computer. You can use an existing user account for this purpose, but it is not recommended. 2. Create or choose a folder on the remote computer. By default, Mac OS users have a " - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 39
of the shared folder, and the user name and password of the 'scanner user' that you have already created on the remote computer. NOTE: You cannot use the remote computer's host name as the server name, as this is supported only for computers running Windows. You must use the IPv4 or IPv6 address - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 40
The paper size is smaller than specified for the job You can set the printer's behavior in such cases from the front panel. ● Press , then , then Setup > Job management options > Paper mismatch action > Print anyway if you want such jobs to print on whatever paper is loaded. This is the default - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 41
: ● In the HP Utility for Windows: select Settings > Job Management > Nest. ● In the HP Utility for Mac OS: select Configuration > Printer Settings > Configure Printer Settings > Job Management > Nest. ● In the Embedded Web Server: select Setup > Printer settings > Job management > Nest. ● Using - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 42
hold for accounting". The account ID can be set in the printer driver when sending the job. If the job is set "on hold for accounting" by the printer, you can introduce the account ID in the HP Utility by going to the Job Center > Job Queue and clicking the job that is on hold. A window with a text - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 43
Set Windows driver preferences You can change some default settings in your printer driver according to your own preferences, for instance to set color emulation or paper-saving options. To do this, press the Start button on your computer's screen, then select Printers and Faxes. In the Printers and - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 44
the HP Utility ● Change the language of the Embedded Web Server ● Change the sleep mode setting ● Turn the buzzer on and off ● Change the front-panel display brightness ● Change the units of measurement ● Configure network settings ● Change the printer's graphic language setting Personal settings - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 45
Windows, start the HP Utility from your desktop shortcut or from Start > All Programs > Hewlett-Packard > HP Utility > HP Utility. This launches the HP Utility, showing the printers through the HP Utility, Internet Explorer 6 for Windows XP, and later is recommended for viewing job previews. To access - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 46
HP Utility The HP Utility can work in the following languages: English, Portuguese, Spanish, Catalan (Windows only), French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean and Japanese. ● Under Windows, select Tools > Set or off. By default, the buzzer is set to on. Change - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 47
Networking. With the HP Utility under Windows, select the Settings tab, then Network Settings. Under Mac OS, select Configuration > Network Settings. The following settings are available. ● IP Configuration method: specify the way to set an IP address, selecting BOOTP, DHCP, Auto IP or Manual - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 48
Web Services > Color and paper management: view the color and paper management settings Change the printer's graphic language setting You can change the printer's graphic language setting from the HP Utility with the following steps. 1. Under Windows, select the Settings tab then Printer settings - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 49
5 Printer paper handling ● General advice ● Load a roll onto the spindle ● Load a roll into the printer ● Unload a roll ● Load a single sheet ● Unload a single sheet ● View information about the paper ● Paper presets ● Printing paper info ● Move the paper ● Maintain paper ● Change the drying time ● - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 50
paper must be 280 mm (11 in) or longer. A4 and letter paper cannot be loaded in landscape orientation. TIP: For photo paper wear cotton gloves to avoid transferring oils onto the paper. CAUTION: Keep the basket closed throughout the loading process. 42 Chapter 5 Printer paper handling ENWW Paper - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 51
roll cover. 2. Remove the black end of the spindle from the printer, then the blue end. CAUTION: Be sure to remove the black end first. Removing the blue end first could damage the black end. WARNING! Do not insert your fingers into the spindle supports during the removal process. Paper handling - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 52
into the printer To start this procedure, you must have a roll loaded on the spindle. See Load a roll onto the spindle on page 43. TIP: Do not try to open both roll covers at once; this may cause problems. Always close one cover before opening the other. 44 Chapter 5 Printer paper handling ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 53
loading the paper without using the front panel. However, in this case the printer problems. If you start to load roll 1 while roll 2 is already loaded, roll 2 is withdrawn to the standby position, so that it can be printed on again without reloading whenever required. 2. If the roll cover is closed - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 54
tape used to hold end of the roll), pull the paper slightly and cut a straight edge. 7. Insert the edge of the paper into the printer. WARNING! Do not push your fingers inside the printer's paper path. TIP: When loading the upper roll, avoid inserting roll paper into the cut-sheet slot. If you do so - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 55
and the paper flexes slightly. When the printer detects the paper, it feeds it in automatically. TIP: If you close the roll cover too soon, the paper load will be cancelled. Wait until the front panel asks you to close it. 9. If the leading edge of the paper has a barcode, the printer reads and - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 56
, ignore it. 3. Pull out the paper from the printer. Pull from wherever the paper is accessible; the back of the product is recommended. You may need to open the roll cover. 4. Lower the blue lever. Load a single sheet 1. Ensure that the cover of roll 1 is closed. If it is opened while a sheet - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 57
cover (and not forwards over the scanner). 9. If the sheet is not correctly aligned, you may be asked to correct the alignment. Please follow the instructions on the front-panel display. NOTE: If you have an unexpected problem at any stage of the paper loading process, see The paper cannot be loaded - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 58
or the HP Utility. See The paper type is not in the driver on page 158. NOTE: Colors may not be accurate. This method is not recommended for high-quality prints. ● Download the correct paper preset from: http://www.hp.com/go/T2300/paperpresets/. NOTE: HP provides presets for HP paper types only - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 59
-length estimate is available only if the printer registered the amount of paper that was on the roll when you loaded it. To provide this information to the printer, specify the roll length on the front panel when loading the paper, or load a roll that has the paper-data barcode printed on it. NOTE - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 60
cutter on and off To turn the printer's paper cutter on or off: ● From the HP Utility for Windows, select the Settings tab and change the Cutter option in Printer Settings > Advanced. ● From the HP Utility for Mac OS, select Configuration > Printer Settings > Advanced and change the Cutter option - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 61
cancel the waiting time and print the available pages immediately, if the printer is waiting to nest more pages. NOTE: The printheads are serviced after each print, and the paper left in the output tray the printer could jam. NOTE: Photo and coated papers require careful handling: they can easily - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 62
. You cannot specify the paper type. How the printer allocates jobs to paper rolls NOTE: The information in this section applies only when printing from a printer driver, the Embedded Web Server or the HP Utility. When you submit a print job, you can specify (using the Paper type or Type is option - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 63
also save paper in some cases by rotating or nesting your images. See Use paper economically on page 70. ● With identical rolls loaded: ◦ Type: Any ◦ Source: Automatically select / Predetermined ◦ Roll switching policy: Minimize roll changes ENWW How the printer allocates jobs to paper rolls 55 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 64
7 Printing ● Introduction ● Print from a USB flash drive ● Print from a computer using HP Direct Print ● Print from a computer using the Embedded Web Server or HP Utility ● Print from a computer using a printer driver ● Advanced print settings Printing 56 Chapter 7 Printing ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 65
connected to the product by network or USB cable, using a software application that can open the file, and a printer driver supplied with your product. See Print from a computer using a printer driver on page 61. NOTE: To print PDF or PostScript files, the T2300 PS is required. Print from a USB - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 66
90°, or you can choose Automatic, which rotates the print automatically if that will save paper. NOTE: If you change the settings in this way, the changed settings apply to the current job but are not saved permanently. You can change the default settings from the main menu: press , then , then - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 67
files to be printed; adjust the print settings in the same window; and then click Print to print the selected files. HP Instant Printing allows you to print the following file formats: ● TIFF ● JPEG ● HP-GL/2 ● RTL ● PDF (T2300 PS only) ● PostScript (T2300 PS only) ● PPT (if you have Microsoft - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 68
have been generated with the appropriate settings (such as page size, rotation, resizing and number of copies), you can just press the Print button and they will be sent to the printer. If you need to specify printing settings, go to the Job settings section and select the options you need. Each - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 69
that you can use when printing with a printer driver, the Embedded Web Server or the HP Utility. These methods offer a relatively large number of settings in order to satisfy all requirements. TIP: In general you are recommended to use the default settings unless you know that they do not meet - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 70
OS X 10.4 PostScript Print dialog (T2300 PS): go to the Windows driver dialog: select the Paper/Quality tab, then select your paper size from the Document Size list. ● In the Mac OS Page Setup dialog: select your printer from the Format for list, then select your paper size from the Paper Size - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 71
settings > Paper > Page size > Custom. Select margins options By default, the printer leaves a 5 mm margin between the edges of your image and the edges of the paper (increased to 17 mm at the foot of cut-sheet paper). However, you can change this behavior in several ways. ● In the Windows driver - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 72
loaded paper To print a job on whichever paper is loaded in the printer, select Any in the Paper Type option of your printer driver. ● In the Windows driver dialog: select the Paper/Quality tab, then select Any in the Paper Type drop-down list. ● In the Mac OS Print dialog (T2300): select the Paper - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 73
ISO A2 as the paper size and you print an A3-sized image, it is enlarged to fit the A2 paper. If the ISO A4 paper size is selected, the printer reduces a larger image to fit the A4 size. ● On the Embedded Web Server's Submit Job page: select Advanced settings > Resizing. ◦ The Standard and - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 74
cable to a different computer (printer sharing). ● To preview a print using the Embedded Web Server, select Basic settings > Hold for preview. Print a draft You can specify fast draft-quality printing in the following ways: ● In the Windows driver dialog: go to the Paper/Quality tab and look at - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 75
Economode box. ● In the Mac OS X 10.5 or 10.6 PostScript Print dialog (T2300 PS): go to the Paper/ Quality panel and set the quality options to Custom, then set quality to Fast and check the Economode box. ● In the Mac OS X 10.4 PostScript Print dialog (T2300 PS): go to the Image Quality panel and - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 76
request printing with no margins in the following ways: ● In the Windows driver dialog: select the Paper/Quality tab and press the Margins/ Layout button. Then select Borderless. ● In the Mac OS Page Setup dialog (T2300): select a paper size name that includes the words "no margins". Then, in the - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 77
(T2300 PS): select a paper size name that includes the words "no margins". Then, in the Print dialog, select Finishing > Layout > Borderless. NOTE: If your application offers no Page Setup dialog, please use the Print dialog. ● On the Embedded Web Server's Submit Job page: select Advanced settings - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 78
after another. See Nest jobs to save roll paper on page 70. ● You may be able to save some roll paper by using the following options: ◦ In the Windows driver dialog: select the Features tab and then Remove top/ bottom blank areas and/or Rotate by 90 degrees. In the PostScript driver, you can also - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 79
● The printer is loaded with roll paper, not sheet paper. ● The printer's Nest color, or all grayscale: not some in color and some in grayscale. ● All pages must be in one or other of the following two groups (the two groups cannot be mixed in the same nest): ◦ HP-GL/2, RTL, TIFF, JPEG ◦ PostScript - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 80
or the paper type loaded on the roll. This may be useful, for example, in the following cases. ● To stop people from accidentally printing unimportant jobs on expensive paper. ● To avoid printing on a particular roll when printing from AutoCAD without interacting with the HP printer driver. To - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 81
are too wide may be put "on hold for paper" if the paper mismatch action is set to Put job on hold (see Paper mismatch action on page 32). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you can use the Embedded Web Server from a remote location - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 82
the printer. The following paper types are supported by the scanner. ● White paper to scan any matte original printed with inkjet technology. Choose this option to scan, for instance, anything printed with this product on any of these paper types: HP Universal Inkjet Bond Paper, HP Coated Paper, HP - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 83
the sheet with the printed side facing upwards (you can also load the sheet before step 1, if you prefer). Align the center of the sheet approximately with the center of the scanner. Use the standard size markings to help you. Scanning NOTE: The scanner can scan a maximum length of 2378 mm (93 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 84
allows you to remove unwanted background color. You can specify the strength of this setting, from 0 to 10. NOTE: If you change the settings in this way, the changed settings apply to the current job but are not saved permanently. You can change the default settings from the main menu: press - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 85
to the home screen and press . 4. Some of the default copy settings are displayed. Press Settings to see the complete list of settings, and check in particular that the Paper type setting corresponds to the paper type that you intend to scan. ● Size allows you to resize the print in two different - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 86
the copy settings, press anywhere on the screen to return to the previous page, then press Start. 6. If two rolls are loaded, you can choose to print on either roll, or you can let the printer choose automatically. NOTE: The printer will automatically rotate the image by 90° if it can save paper - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 87
10 Job queue management ● Introduction ● The job queues in the front panel ● The print job queue in the Embedded Web Server or HP Utility Job queue ENWW 79 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 88
panel gives access to both of the job queues: the Print & Copy jobs, and the Scan jobs. ● You can use the Embedded Web Server or the HP Utility from any remote computer with network access to the product, but you can access only the Print & Copy jobs. The Scan jobs can be accessed only from the - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 89
recommended for complex images with dense color. ● When Optimized is selected (this is the default setting), the printer calculates the best time to begin printing the page. It is usually the best compromise between the After Processing and Immediately settings. Prioritize a job in the queue You can - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 90
right of the job queue screen, and then press Delete all Print & Copy jobs or Delete all Scan jobs. NOTE: An administrator password may be required. Turn off the job queue To turn off the job queue, press Enable queue > Off. , then , then Setup > Job management options > Job queue 82 Chapter - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 91
the HP Utility. To see the print queue in the Embedded Web Server, select Job queue in the Main tab. Job queue page By default, access to the job queue is open to all users. An administrator can set a password so that users are required to enter a password for: ● Seeing job previews ● Canceling or - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 92
inside the paper loaded in the printer. Select when to print a job in the queue NOTE: The When To Start Printing options cannot be used with PostScript jobs. You can select at what point you want to print a file you have in the queue. Select the Setup tab, then Printer settings > Start printing - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 93
when you sent the file, every copy will be rotated. NOTE: You cannot use this method for PCL3GUI jobs. To reprint old jobs that are PCL3GUI, you may be able to use your operating system's printer spooler, if you have already set the spooler to save old jobs. This facility depends on your operating - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 94
job TIP: To set an account ID, see Require account ID on page 34. ● Printing ● Drying ● Cutting paper ● Ejecting page ● Canceling: the job is being canceled, but will remain in the printer job queue ● Deleting: the job is being deleted from the printer ● Printed ● Canceled: the job has been canceled - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 95
are represented ● A summary of the color management process ● Color calibration ● Color management from printer drivers ● Color management from printer drivers (T2300 PS) ● Color management from the Embedded Web Server ● Color management from the front panel ● Color management and the scanner ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 96
and two black inks provide neutral grays on all paper types. ● The Photo Black ink provides pure blacks when printing on photo papers. ● Color emulation of other HP Designjet printers. How colors are represented All devices that display color use a color model to represent color in numerical terms - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 97
status of the currently loaded paper at any time by pressing and then on the front panel. The status may be one of the following: ● Recommended: the paper has not been calibrated. NOTE: Whenever you update the product's firmware, the color calibration status of all papers is reset to Recommended - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 98
. ◦ PostScript (T2300 PS): the PostScript interpreter module performs the color conversion using the profiles stored in the printer and any additional profiles sent with the PostScript job. This kind of color management is done when you are using the PostScript driver and you specify printer color - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 99
only when printing an HP-GL/2, PostScript or PDF job. It will work correctly only when printing on plain, coated or heavyweight coated paper. ● In the Windows HP-GL/2 or PostScript driver dialog: select the Color tab, then Printer Managed Colors, then select Printer Emulation from the Source - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 100
Windows and Mac OS: ● In the Windows driver dialog: select the Color tab, ensure that the Advanced color adjustments box is checked, then press the Settings button beside it. ● In the Mac OS Print dialog (T2300): select the Color 10.4 PostScript Print dialog (T2300 PS): select the Color Options panel - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 101
of highlights, midtones and shadows respectively. The Reset button restores each control to its default setting. Color management from printer drivers (T2300 PS) This facility is available when printing with the PostScript driver. HP Professional PANTONE Emulation When you use a named PANTONE - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 102
such as presses and printers. You can set color emulation in the following ways: ● In the Windows PostScript driver dialog: select the Color tab, and Printer Managed Colors. ● In the Mac OS Print dialog: select the Color Options panel, then select Printer from the Color Management list. For a good - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 103
IEC61966-2.1 emulates the characteristics of the average PC monitor. This standard space is endorsed by many hardware and software manufacturers, and is becoming the default color space for many scanners, printers and software applications. ENWW Color management from printer drivers (T2300 PS) 95 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 104
from a selection of RGB source profiles recognized by the printer. ● Printer emulation: you can choose to emulate a different HP Designjet printer. Default: Off (no printer emulation). T2300 PS options (with PostScript or PDF jobs) ● Default CMYK source profile: you can choose from a selection of - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 105
then HP Professional PANTONE Emulation. Select the PANTONE stock to emulate, and one or more strips of PANTONE colors that you want to print. You can select color strips from more than one PANTONE stock. When you have selected all the colors you want, press the Next button. The next window displays - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 106
Setup > NOTE: These front panel settings can all be overridden by the printer driver or by Embedded Web Server job submission settings. T2300 and T2300 PS options ● Color/Grayscale: you can choose to print in color or in shades of gray. Default: Print in color. ● Select RGB source profile: you - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 107
Color management T2300 PS options (with PostScript or PDF jobs) ● Select CMYK source profile: you can choose from a selection of CMYK source profiles recognized by the printer. Default: US Coated SWOP v2. ● Select rendering intent: you can select the rendering intent. Default: Perceptual. ● Black - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 108
12 Practical printing examples ● Print a draft for revision with the correct scale ● Print a project ● Print a presentation ● Print and scale from Microsoft Office Printing examples 100 Chapter 12 Practical printing examples ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 109
. Using Adobe Acrobat 1. In the Acrobat window, bring the mouse cursor to the bottom left corner of the document pane to check the plot size. Printing examples 2. Select File > Print and ensure that Page Scaling is set to None. NOTE: The page size will not be automatically selected according to - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 110
3. Press the Properties button and then select the Paper/Quality tab. Printing examples 4. Choose whatever Document Size and Print Quality you want to use. If you want to define a new custom paper size, press the Custom button. 5. Select the Features tab, and then Autorotate. 102 Chapter 12 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 111
Print dialog box seems correct. Printing examples Print a project This section demonstrates how to print a project from AutoCAD and the Embedded Web Server. Using AutoCAD 1. The AutoCAD window can show a model or layout. Normally a layout is printed rather than the model. 2. Click the Plot icon - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 112
4. You can see further options by pressing the circular button in the lower right corner of the window. NOTE: The Quality option here does not refer to the final print quality but to the quality of AutoCAD viewport objects that are sent for printing. 104 Chapter 12 Practical printing examples ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 113
5. Press the Properties button. 6. Select the Device and Document Settings tab, and press the Custom Properties button. Printing examples ENWW Print a project 105 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 114
8. Select the print quality (your own choice between speed and quality of printing). 9. If you intend to print on roll paper, you must decide where the printer should cut the paper. Press the Margins/Layout button and select Clip contents by margins. 106 Chapter 12 Practical printing examples ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 115
Printing examples 10. Select the Features tab, then select the Autorotate and Crop lines options. Autorotation can help to avoid wasting paper, and the crop lines will show you where to cut the paper after printing. 11. Press the OK button and save your configuration changes to a PC3 file. ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 116
have pressed the OK button in the Plot window, the printer will construct a print preview. Using the Embedded Web Server to submit files From the HP Utility or the Embedded Web Server, select Job Center > Submit Job. With some Web browsers, you will see the window below; with other Web browsers, the - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 117
: ● HP-GL/2 ● RTL ● TIFF ● JPEG ● PDF (T2300 PS only) ● PostScript (T2300 PS only) settings (such as page size, rotation, resizing and number of copies), you can just press the Print button and the project will be sent to the printer. If you need to specify printing settings, go to the Job settings - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 118
Printing examples Using AutoCAD 1. Open the AutoCAD file and select a layout. 2. Click the Plot icon at the top of the window. 3. Ensure that the correct printer is selected, then press the Properties button. 110 Chapter 12 Practical printing examples ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 119
and Document Settings tab, and press the Custom Properties button. Printing examples 5. In the Paper/Quality tab, check the Show preview before printing box, and select the paper type that you intend to use. NOTE: If you select neither the paper source nor the paper type, the printer will not - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 120
where the printer should cut the paper. Press the Margins/Layout button and select Clip contents by margins. 8. If you are using photo or glossy paper, you can select Borderless printing. 9. Select the Features tab, then select the Autorotate and Crop lines options. Autorotation can help to avoid - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 121
10. Press the OK button and save your configuration changes to a PC3 file. 11. When you have pressed the OK button in the Plot window, the printer will construct a print preview. Printing examples ENWW Print a presentation 113 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 122
Using Adobe Photoshop 1. In Photoshop CS5, select File > Print and then select your printer. Printing examples 114 Chapter 12 Practical printing examples ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 123
Printing examples 2. Choose from the available paper sizes. If you do not find the paper size that you intend to use, press the Custom button. Enter the width, the length and the name of your custom paper size. Press the Save and OK buttons. ENWW Print a presentation 115 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 124
. You may also wish to change the default paper source, paper type and print quality. 4. In the Color tab, the default color management option is Printer managed colors, and this is the correct option because you have already selected Printer Manages Colors in Photoshop. Print and scale from - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 125
Using PowerPoint 1. Select the Office Button, then Print, and select the name of your printer. 2. Select Properties > Features > Print document on to scale the document to a particular size. Printing examples ENWW Print and scale from Microsoft Office 117 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 126
Printing examples 3. Select the Paper/Quality tab, then select Paper Source and Paper Type. 4. Select Margins/Layout, then select Clip contents by margins to keep the size. Using Project 1. Select File > Page Setup > Print. 118 Chapter 12 Practical printing examples ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 127
Printing examples 2. Select your printer's name, then Close. 3. Select Page Setup, and choose the Paper Size you want. 4. Select Options to go to the printer driver. The default options in the Paper/Quality tab are probably suitable: Paper source: Printer auto select and Paper Type: Any. ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 128
examples 5. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale the document in Project. Using Excel 1. Select the Office Button, then Print. Select your printer's name, then click Close. 120 Chapter 12 Practical printing examples ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 129
Printing examples 2. Select the Page Layout tab, then Size, and choose the paper size you want. 3. Select the Office Button, then Print > Properties to go to the printer driver. In the Paper/ Quality tab, select Paper source, Paper Type and Print Quality. ENWW Print and scale from Microsoft - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 130
4. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale the document in Excel. Printing examples 122 Chapter 12 Practical printing examples ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 131
13 Retrieving usage information ● Get accounting information ● Check usage statistics ● Check usage statistics for a job ● Request accounting data by E-mail Usage information ENWW 123 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 132
Check usage statistics on page 124. ● View ink and paper usage for each of your recent jobs by using the HP Utility, see Check usage statistics for a job on page 125. If the HP Utility is not available, see Access the HP Utility on page 37. ● Request accounting data by E-mail. The product sends data - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 133
when it sends e-mail messages. 10. From the Configuration menu, select Printer settings. 11. In the Accounting section, if you set Require account ID to On, then every time someone sends a print job to the product, he or she must provide an account ID: for example, an ID corresponding to his or her - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 134
14. Set Send accounting files every copies, the paper type and size, the amount of each color of ink used and various other attributes of the job. Accounting data are also provided on scan and copy jobs. You can download an Excel template from HP's Web site (http://www.hp.com/go/designjet/ accounting - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 135
14 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead Ink and printheads ENWW 127 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 136
insert another one. CAUTION: Make sure the product wheels are locked (the brake lever is pressed down) to prevent the product from moving. NOTE: When a cartridge runs out of ink, the current job is not automatically cancelled: unless you cancel it manually, it will resume printing when the empty - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 137
missing ink cartridge. Insert an ink cartridge 1. Before removing the cartridge from its wrapping, shake it vigorously. 2. Unwrap the new ink cartridge, find the label identifying the ink color. Check that the letter or letters (in these illustrations, M for magenta) marking the empty slot, matches - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 138
an ink cartridge on page 169. 5. When all cartridges have been inserted, close the cover. Ink and printheads 6. The front-panel display confirms that all cartridges have been correctly inserted. About the printheads The printheads are connected to the ink cartridges and jet ink onto the paper - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 139
panel displays: ● Colors ● Product name ● Product number ● Serial number ● Status, see Front-panel error messages on page 185 ● Volume of ink it has used ● , then , then Ink > Replace printheads. 2. The printer moves the carriage into the correct position. CAUTION: If the carriage is left in the - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 140
4. Locate the carriage on the right side of the printer. 5. Pull the handle up and toward you to release the wire loop. 6. Push the handle back to raise the lid. Ink and printheads 132 Chapter 14 Handling ink cartridges and printheads ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 141
7. This gives you access to the printheads. 8. To remove a printhead, lift up the blue handle. 9. Using the blue handle, use steady force to disengage the printhead. Ink and printheads ENWW Remove a printhead 133 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 142
2. The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check that the colored label on the printhead matches the colored label of the carriage slot into which the printhead is to be inserted. 134 Chapter 14 Handling ink cartridges and printheads ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 143
slot in the carriage. CAUTION: Insert the printhead slowly and vertically, straight down. It may be damaged if you insert it too fast, or at an angle, or if you rotate it as you other printheads that need to be installed, and close the carriage lid. Ink and printheads ENWW Insert a printhead 135 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 144
. The default routine process, when all printheads are changed, takes 10 minutes. If the printer finds problems in preparing the printheads, it takes longer, up to 45 minutes. For a single printhead insertion, the times vary between 2 and 40 136 Chapter 14 Handling ink cartridges and printheads - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 145
and prepared, the printhead realignment procedure runs automatically if paper is loaded, see Align the printheads on page 173. 10. You are recommended to perform a color calibration after inserting a new printhead. See Color calibration on page 88. Ink and printheads ENWW Insert a printhead 137 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 146
status ● Clean the exterior of the product ● Maintain the ink cartridges ● Clean the scanner's glass plate ● Replace the scanner's glass plate ● Calibrate the scanner ● Move or store the product ● Update the firmware ● Update the software ● Product maintenance kits ● Secure Disk Erase Product - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 147
paper and ink supplies. ● At the front panel, you can press for information about paper, ink levels, ink cartridges, and printheads. If there is a current problem outside of the product and all other parts of the product that you regularly touch as part of normal operation with a damp sponge or - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 148
3. Gently wipe the glass plate and the surrounding area with a lint-free cloth dampened with water and then wrung dry. A suitable cloth is provided with the product. CAUTION: Do not use abrasives, acetone, benzene or fluids that contain these chemicals. Do not spray liquids directly onto the scanner - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 149
Close the scanner cover and gently push it down to lock surface of the glass can reduce image quality. Contact HP Support (see Contact HP Support on page 191) to order a new glass plate. cover. Product maintenance 3. Remove the plastic insert. 4. Remove four small parts as shown. ENWW Replace - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 150
5. Press down the four white plastic tabs. 6. Simultaneously, lever up the glass at each end with a small implement. (You may need several people for this operation.) 7. Remove the glass. Product maintenance 142 Chapter 15 Maintaining the product ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 151
Press the four white plastic tabs until they click into place 9. Replace the four parts that you removed initially, to keep the plastic tabs in place. 10. Close the scanner cover and gently push it down to lock it into place. Product maintenance 11. Reconnect the product's power cable, turn on the - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 152
attempts, call HP support and report the error code that appears in the front panel. Move or store the product If you need to move or store the product, prepare it correctly to avoid possible damage to it. To prepare the product, follow the instructions below. 1. Do not remove the ink cartridges or - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 153
: An administrator password may be required. ● Using a USB flash drive. Download the firmware file from the HP Web site into the USB flash drive and insert it into the Hi-Speed USB host port beside the front panel. A firmware update assistant will appear on the front panel to guide you through the - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 154
configured. See Request accounting data by E-mail on page 125. Update the software To update printer drivers and other software for your product, go to http://www.hp.com/go/T2300/ drivers/. If your operating system is Windows, HP Software Update regularly offers to update your software automatically - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 155
a temporary storage area for print jobs. The Secure Disk Erase facility can and sanitization of disk media. This is the default security level when using Secure Disk Erase. Secure Disk Erase Disk Erase from Web JetAdmin, please contact HP Support: see Contact HP Support on page 191. NOTE: If you choose - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 156
Accessories 16 Accessories ● How to order supplies and accessories ● Introduction to the accessories 148 Chapter 16 Accessories ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 157
C9383A C9384A Order paper The following paper types are currently provided for use with your printer. NOTE: This list is likely to change over the course of time. For the latest information, see http://www.hp.com/go/T2300/accessories/. NOTE: Paper types that HP does not support may nevertheless be - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 158
regions. Table 16-3 Roll paper Paper type g/m² Length Width Part numbers HP Bond and Coated Paper HP Universal Inkjet Bond Paper 80 HP Bright White Inkjet Bond Paper 90 HP Recycled Bond Paper 80 HP Cockle-free Coated Paper 100 HP Cockle-free Heavyweight Coated 170 Paper 45.7 m (150 ft - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 159
HP Universal Coated Paper 95 HP Coated Paper 90 HP Universal Heavyweight Coated 120 Paper HP Heavyweight Coated Paper 131 HP Super Heavyweight Plus Matte 210 Paper HP Colored Paper Fluorescent 100 Yellow HP Colored Paper Yellow 92 HP Technical Paper HP Natural Tracing Paper 90 HP Part - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 160
) Q6579A Q6580A 1067 mm (42 in) Q6581A TIP: The dye inks used by your printer will fade very quickly on instant-dry photo papers. If you plan to display the prints for more than two weeks, you should laminate them to achieve longer life. HP Premium Plus Photo Gloss 280 15.2 m (50 ft) 610 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 161
can be ordered for your product. Name HP Designjet PostScript Upgrade HP Designjet External Hard Disk Accessory HP Designjet T2300 44-in Spindle HP Designjet T2300 Rear Deflector Extension HP Jetdirect 635n IPv6/IPsec Print Server HP Web Jetadmin Product number CN500A CN501A Q6709A CN727 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 162
device management tool that helps optimize HP Designjet utilization, control supplies costs, secure HP Designjets and streamline supplies management by enabling remote batch configuration and management, proactive monitoring, troubleshooting and usage reporting of HP Designjets. 154 Chapter 16 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 163
Paper issues 17 Troubleshooting printer paper issues ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The printer printed on the wrong paper type ● An "on hold for paper" message ● Paper jam in the printer ● A strip stays on the output tray and generates jams ● The - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 164
. The printer checks the alignment. If the roll is aligned, the printer asks you to close the roll cover, and you are now ready to print. If the roll is still not aligned, the front panel displays an error and instructions to start again. 156 Chapter 17 Troubleshooting printer paper issues ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 165
sheets. In case of any problem, please follow the instructions given on the front-panel display. If you would like to start the load process again, cancel the process on the front panel; the printer ejects the sheet from the front of the printer. Paper loading error messages Here is a list of - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 166
paper, select paper type Photo Paper > Photo Matte Paper. Black ink is easily removed when touched This happens when your paper is incompatible with matte black ink. To use non-matte black ink, select paper type Photo Paper > Photo Gloss Paper. 158 Chapter 17 Troubleshooting printer paper - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 167
Mac OS X 10.4 PostScript Print dialog (T2300 PS): select the Image Quality panel, then select your paper type from the Paper Type list. NOTE: Any is the driver default. An "on hold for paper" message Based on a set of conditions that you can set when sending a job (see Paper mismatch action on page - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 168
pending preview windows waiting for confirmation to continue printing. My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for paper Margins are managed in different ways depending on the file type: ● For HP-GL/2 and HP RTL files, by default, margins are - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 169
Paper jam in the printer When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display. 1. Power off the product at the front panel and also switch it off at the rear. 2. Lift the scanner. 3. Try to move the printhead carriage out of the way. ENWW Paper jam - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 170
of the jammed paper that you can lift up and out from the top of the printer. CAUTION: Do not move the paper sideways, as it could damage the printer. 6. Rewind the roll. If the paper is stuck and cannot be rewound further, cut it from the roll. 162 Chapter 17 Troubleshooting printer paper issues - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 171
Paper issues 7. Remove all pieces of paper from the rear of the printer. 8. Lower the blue lever. 9. Lower the scanner. ENWW Paper jam in the printer 163 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 172
basket is correctly installed. ● Ensure the basket is open. ● Ensure the basket not full. ● Paper often tends to curl near the end of a roll, which can cause output problems. Load a new roll, or remove prints manually as they are completed. 164 Chapter 17 Troubleshooting printer paper issues ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 173
loaded paper has been calibrated before. However you may need to repeat the calibration if you experience image quality problems such as banding or graininess in your printed image. NOTE: Whenever you update the product's firmware, the paper advance calibration values are reset to factory default - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 174
errors in the process. If you are satisfied with your print continue using this calibration for your paper type. If you see improvement in your print, continue with step three. If you are dissatisfied with the recalibration, return to the default Chapter 17 Troubleshooting printer paper issues ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 175
default calibration sets all the corrections made by the paper advance calibration to zero. To return to the default paper advance calibration value, you must reset the calibration. 1. From the front panel, press , then , then Image Quality Maintenance > Paper advance calibration > Reset paper - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 176
18 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 177
front panel, turn the power off then on. 2. Check the front-panel display message, if it shows the ready message, the printer is ready to print. If the problem remains continue with the next step. 3. Remove the printhead, see Remove a printhead on page 131. ENWW Cannot insert an ink cartridge 169 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 178
. If you do not clean the printhead drop detector immediately, the printer continues working normally, however, the front panel display continues to show the warning. CAUTION: Wear gloves to avoid getting ink on your hands. 170 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 179
1. Turn off the product with the Power key. 2. To avoid an electric shock, switch the product off and unplug it. 3. Lift the scanner. Ink system issues ENWW Clean the printhead drop detector 171 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 180
the stored printhead carriage. 5. Remove any debris blocking the printhead drop detector. 6. With a dry lint free cloth, wipe the surface of the drop detector to remove any non-visible debris. 7. Lower the scanner. Ink system issues 172 Chapter 18 Troubleshooting ink cartridge and printhead issues - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 181
and sharp edges in graphical elements. Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced. In cases where the paper has jammed or you are experiencing problems with color accuracy, see Color management on page 87; you may need - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 182
prints a calibration image. Do not worry about the image. The front-panel display shows any errors in the process. Image Quality Maintenance menu procedure 1. Load the paper you wish to use, see Printer paper handling on page 41. You can use a roll or cut sheet, however, it must be A3 landscape - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 183
. If the problem persists after using valid paper, cleaning the printheads printer. ● Test printhead separately: you are recommended to test the printheads individually to find the failing printhead. Remove all the printheads and insert them alone one by one, closing the latch and the carriage cover - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 184
language setting on page 40. ● You may not have installed in your computer the correct driver for your printer, see the Assembly instructions. ● If you are printing on a sheet, you must specify Manual Feed as the paper source in your printer driver. ● The printer may be holding the job for paper - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 185
type when loading the paper? Some paper types require more time for printing; for example, photo and coated papers require more drying time between passes. To find out the printer's current paper type setting, see View information about the paper on page 50. ● If your printer is connected by network - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 186
slow, the following steps may help you to locate and solve the problem. 1. Use the front panel to check the status of your scan job. If it is taking an intolerably long time, you can select the job and then cancel it. 2. Check that the Quality setting is right for the job. Not all scanning tasks - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 187
large-format images. Paper jam in the scanner In the event of a paper jam in the scanner, the product will ask you to remove the paper. If removing all of the paper does not solve the problem, the scanner's motor may be faulty. 1. Open the scanner cover. When the cover is fully open, underneath - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 188
Image-quality issues 21 Troubleshooting print-quality and scan-quality issues See the Image-quality troubleshooting guide. 180 Chapter 21 Troubleshooting print-quality and scan-quality issues ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 189
General product issues 22 Troubleshooting general product issues ● The product will not start ● Communication failures between computer and product ● Cannot access the HP Utility ● Cannot access the Embedded Web Server ● Automatic file system check ● Alerts ENWW 181 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 190
shows random or inexplicable errors (misplaced lines, partial graphics etc.) To solve a communication problem: ● Ensure that you have selected the correct printer in your application, see Print from a computer using a printer driver on page 61. ● Ensure that the printer works correctly when printing - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 191
read Access the HP Utility on page 37. From the front panel, press , then , then Setup > Connectivity > Advanced > Web Services > Printer utility software > . ● In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN Settings, and check the Bypass proxy server - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 192
. The driver warns about job configuration settings that may produce a problem in the final output. If the printer is not ready to print, it displays a warning. ● HP Utility: To see alerts, go to the Overview tab and review the Items needing attention list on the right-hand side. By default, alerts - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 193
Contact HP Support on page 191. Table 23-1 Text messages Message Recommendation [Color] cartridge altered [Color] cartridge has expired [Color] cartridge is low on ink [Color] cartridge is missing [Color] cartridge is out of ink [Color] cartridge is very low on ink [Color] printhead #[n] error - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 194
error codes Error code Recommendation 01.0, 01.1, 01.2 Restart the product. If the problem persists, contact HP Support. See Contact HP Support on page 191. 08:04 Restart the product. If the problem persists, update the product's firmware. See Update the firmware on page 145. If the problem - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 195
it again. See Update the firmware on page 145. 79:03 Restart the product. If the problem persists, contact HP Support. See Contact HP Support on page 191. 79:04 Update your product's firmware. See Update the firmware on page 145. 81:01, 86:01 Please follow the instructions on the front panel - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 196
24 HP Customer Care ● Introduction ● HP Professional Services ● HP Instant Support ● HP Proactive Support ● Customer Self Repair ● Contact HP Support HP Customer Care 188 Chapter 24 HP Customer Care ENWW - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 197
. Join the HP community at the Knowledge Center, your large-format printing community, for 24×7 access to: ● Multimedia tutorials ● Step-by-step how-to guides ● Downloads - the latest product firmware, drivers, software, paper presets, etc. ● Technical support - online troubleshooting, customer care - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 198
issues before they become problems for you. HP's Proactive Support tool is designed to help businesses of all sizes reduce support costs and maximize productivity-all with the click of a mouse. A component of the HP Imaging and Printing suite of services, Proactive Support helps you gain control of - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 199
about Customer Self Repair, see http://www.hp.com/go/selfrepair/. Contact HP Support HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 200
the following reports; you may be asked to fax them to the support center helping you: Configuration, Usage Report and "all pages above" from Service Information (see Internal prints on page 12) Telephone number Your HP Support telephone number is available on the Web: please visit http://welcome - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 201
25 Product specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications Specifications ENWW 193 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 202
magenta and cyan Cartridges containing 300 ml of ink: matte black only Table 25-2 Paper sizes Roll width Roll length Sheet width (printer) Sheet length (printer) Sheet width (scanner) Sheet length (scanner) Minimum 279 mm (11 in) 210 mm (8.3 in) 279 mm (11 in) Maximum 1118 mm (44 in) 91.4 m (300 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 203
in) (1046 mm) The depth is measured without the upper spindle; ink cover opened; roll covers and basket closed. Memory specifications Table 25-8 Memory specifications HP Designjet Dedicated file-processing memory * T2300 32 GB T2300 PS 32 GB Hard disk 160 GB 160 GB * 640 MB physical DRAM - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 204
com/go/energystar/. For the up-to-date ecological specifications of your product, please go to http://www.hp.com/ and search for "ecological specifications". Environmental specifications Table 25-10 Product environmental specifications Temperature range Operating for optimal print quality 15 to - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 205
as closely as possible, bearing in mind that all devices have a limited color gamut and may not be physically capable of matching certain colors precisely. Color consistency The ability to print the same colors from a particular print job from print to print and from printer to printer. Color model - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 206
Firmware Software that controls your product's functionality and is stored semi-permanently in the product (it can be updated). Gamut The range of colors and density values reproducible on an output device, such as a printer or monitor. Gigabit Ethernet An Ethernet network capable of transferring - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 207
a print job in a generalized format into data suitable for a particular printer. Printhead A removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) and deposits it on the paper, through a cluster of nozzles. In the HP Designjet T2300 series, each - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 208
/off 38 C calibration color 88 scanner 143 cannot load paper 156 clean the product 139 color adjustment options 91 advantages 88 calibration 88 CMYK 88 emulation 94 printer emulation 91 profile 88 RGB 88 color management from drivers 90 from EWS 96 from front panel 98 from PS drivers 93 options 90 - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 209
jam in printer 161 jam in scanner 179 loading error messages 157 maintenance 51 movement 51 not cut well 165 output problems in basket 164 paper not in driver 158 presets 50 print on loaded paper 64, 159 printed on wrong paper 159 retained by printer 165 roll loose on spindle 165 select type 64 size - HP Designjet T2300 | HP Designjet T2300e MFP - User's Guide: English - Page 210
196 functional 194 graphic languages 0 hard disk 195 ink supplies 0 margins 0 mechanical accuracy 0 memory 195 paper size 0 physical 195 power 196 printing resolutions 0 spindle roll load 43 statistics ink cartridge 128 usage 124 usage per job 125 store the product 144 support services HP Care
DESIGNJET T2300 eMFP series
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