HP Designjet T920 HP Designjet Printers - Security Features - Page 12

HP Designjet Printer Series, Security Settings, 3.1 Deadlock: Front Panel locked + EWS password - eprinter supplies

Page 12 highlights

HP Designjet Printer Series Security Settings The following table shows the different levels access and what they enable or disable: Maximum Intermediate Moderate Minimum Retrieve Job OK OK OK OK Information ---OK OK OK Paper handling ------OK OK Configure Designjet ---------OK Diagnostics ---------OK • Maximum Lock - This option denies access to all options. • Intermediate Lock - This option denies access to the paper and ink supplies handling options, maintenance options and demo prints, on top of the Moderate Lock. Only viewing printer and supplies information is allowed. • Moderate Lock - This option denies access to all printer settings, the job queue, information and service prints and the printer log, on top of Minimum Lock. For ePrinters, the setting also locks access to these 5 security features:  Disable USB drive  Disable firmware update through USB  Disable direct print using ePrint&Share  Disable ePrint connectivity  Disable internet connection • Minimum Lock - This option denies access to the Resets options, Enable/Disable connectivity options and the Service Menu. Note: With the Moderate or Maximum locks set you will not able to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel, and so these options should only be set in specific circumstances where the implications are known and understood. When the Control Panel is locked, the applicable menus show a 'lock' symbol in the front panel. If a user attempts to enter in a "locked" menu entry, a warning message is displayed. 3.3.1 Deadlock: Front Panel locked + EWS password forgotten Under certain circumstances, a printer might be blocked if the control panel has been locked and the administrator has lost the password needed to unlock it. This could happen if the front panel is locked through the printer's Embedded Web Server and the Administrative password in the EWS is lost. In this situation, it would not be possible to unblock the front panel from the Embedded Web Server and it would not be possible to reset the Embedded Web Server from the front panel. With HP Designjet Printers there is a menu option accessible to users with the guidance of Customer Support agents. 12

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HP Designjet Printer Series
Security Settings
12
The following table shows the different levels access and what they enable or disable:
Retrieve Job
Information
Paper handling
Configure Designjet
Diagnostics
Maximum
OK
----
----
----
----
Intermediate
OK
OK
----
----
----
Moderate
OK
OK
OK
----
----
Minimum
OK
OK
OK
OK
OK
Maximum Lock – This option denies access to all options.
Intermediate Lock – This option denies access to the paper and ink supplies handling options,
maintenance options and demo prints, on top of the Moderate Lock. Only viewing printer and supplies
information is allowed.
Moderate Lock – This option denies access to all printer settings, the job queue, information and service
prints and the printer log, on top of Minimum Lock. For ePrinters, the setting also locks access to these 5
security features:
Disable USB drive
Disable firmware update through USB
Disable direct print using ePrint&Share
Disable ePrint connectivity
Disable internet connection
Minimum Lock – This option denies access to the Resets options, Enable/Disable connectivity options and
the Service Menu.
Note: With the Moderate or Maximum locks set you will not able to load/unload paper or replace printheads/ink
cartridges without first unlocking the front panel, and so these options should only be set in specific circumstances
where the implications are known and understood.
When the Control Panel is locked, the applicable menus show a ‘lock’ symbol in the front panel. If a user attempts to
enter in a “locked” menu entry, a warning message is displayed.
3.3.1 Deadlock: Front Panel locked + EWS password forgotten
Under certain circumstances, a printer might be blocked if the control panel has been locked and the administrator has
lost the password needed to unlock it. This could happen if the front panel is locked through the printer’s Embedded
Web Server and the Administrative password in the EWS is lost. In this situation, it would not be possible to unblock
the front panel from the Embedded Web Server and it would not be possible to reset the Embedded Web Server from
the front panel.
With HP Designjet Printers there is a menu option accessible to users with the guidance of Customer Support agents.