HP DeskJet 2700 User Guide

HP DeskJet 2700 Manual

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  • HP DeskJet 2700 | User Guide - Page 1
    User Guide HP DeskJet 2700 All-in-One series
  • HP DeskJet 2700 | User Guide - Page 2
    WRITTEN PERMISSION OF HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH shock. - Read and understand all instructions in the documentation that comes with the printer. - Observe all warnings and instructions marked on the product. - Unplug
  • HP DeskJet 2700 | User Guide - Page 3
    your printer to your computer with a USB cable (non-wireless connection 28 Change the connection type ...29 4 Printer management tools ...31 Use the HP Smart app to print, copy, scan, and troubleshoot 32 Open the HP printer software (Windows) ...33 Toolbox (Windows) ...34 Embedded web server
  • HP DeskJet 2700 | User Guide - Page 4
    ...69 8 Use Web Services ...71 What are Web Services? ...72 Set up Web Services ...73 Print with HP ePrint ...74 Remove Web Services ...75 9 Solve a problem ...77 Get help from the HP Smart app ...78 Get help in this guide ...78 HP support ...96 10 HP EcoSolutions (HP and the Environment) ...99
  • HP DeskJet 2700 | User Guide - Page 5
    Regulatory notices ...105 Environmental stewardship program ...110 Index ...119 ENWW v
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    vi ENWW
  • HP DeskJet 2700 | User Guide - Page 7
    1 Printer parts ● Printer overview ● Control panel features ● Control panel lights and display icons status ● Print reports from control panel ENWW 1
  • HP DeskJet 2700 | User Guide - Page 8
    ● Back view Top and front view 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Output tray extender (also referred to as the tray extender) 7 Output tray 8 Cartridges 9 Cartridge access door 10 Control panel 2 Chapter 1 Printer parts ENWW
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    Back view 1 Power connection 2 USB port ENWW Printer overview 3
  • HP DeskJet 2700 | User Guide - Page 10
    Feature 1 2 3 4 5 Description Power button: Turns the printer on or off. Control panel display : Indicates number of copies, wireless status and signal strength, Wi-Fi Direct status, warnings or errors, and ink levels. Ink Alert light: Indicates low ink or cartridge problems. For more information
  • HP DeskJet 2700 | User Guide - Page 11
    button to confirm a connection. If it is amber (possibly blinking), it indicates an HP Instant Ink warning or error. Press the button to print an information page, check the HP Instant Ink section for diagnostic results, and then follow the instructions on the page. NOTE: HP Instant Ink service
  • HP DeskJet 2700 | User Guide - Page 12
    in the HP Instant Ink replacement service. If blinking, indicates an HP Instant Ink warning or error. Press the Information button ( ) to print an information page, check the HP Instant Ink section for diagnostic results, and then follow the instructions on the page. Ink Level icons: The
  • HP DeskJet 2700 | User Guide - Page 13
    the printer is off. To turn on the wireless capability, press the Wireless button ( ). The light next to the Wireless button is blinking blue and the Signal Bars on the display are cycling. The printer is in Auto Wireless Connect setup mode. ENWW Control panel lights and display icons status 7
  • HP DeskJet 2700 | User Guide - Page 14
    access point is powered on. - Move the printer closer to the wireless router. The Wireless Attention icon on the display is blinking in sync with The printer has a problem connecting to the wireless network. the light next to the Wireless button Press the Wireless button ( ) and the Information
  • HP DeskJet 2700 | User Guide - Page 15
    , set up Web Services, or fix connection issues, and more. WPS Pin Code Page Press and hold the Information button ( ) and the Wireless button ( seconds. ) at the same time for three The WPS Pin Code Page provides the PIN code for a WPS connection. ENWW Print reports from control panel 9
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    10 Chapter 1 Printer parts ENWW
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    2 Load media and paper basics ● Load media ● Load original ● Change the default paper size detected by printer ● Paper basics ENWW 11
  • HP DeskJet 2700 | User Guide - Page 18
    Load media To load paper 1. Raise the input tray. 2. Slide the paper-width guide to the left. 3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the stack of paper down until it stops. 12 Chapter 2 Load media and paper basics ENWW
  • HP DeskJet 2700 | User Guide - Page 19
    4. Slide the paper-width guide to the right until it stops at the edge of the paper. 5. Lower the output tray and pull out the output tray extender. To load envelopes 1. Raise the input tray. 2. Slide the paper-width guide to the left. ENWW Load media 13
  • HP DeskJet 2700 | User Guide - Page 20
    far-right side of the input tray and slide the stack of envelopes down until it stops. The side to be printed on should face up. 4. Slide the paper-width guide to the right against the stack of envelopes until it stops. 5. Lower the output tray and pull out the output tray
  • HP DeskJet 2700 | User Guide - Page 21
    Load original To load an original on the scanner glass 1. Lift the scanner lid. 2. Load your original print-side down and align it with the marking on the front-right corner of the glass. 3. Close the scanner lid. ENWW Load original 15
  • HP DeskJet 2700 | User Guide - Page 22
    Change the default paper size detected by printer The printer can automatically detect whether the input tray has paper loaded and detect whether the loaded paper is large, small, or medium width. You can change the default large, medium, or small paper size detected by the printer. To change the
  • HP DeskJet 2700 | User Guide - Page 23
    . It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper. HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the
  • HP DeskJet 2700 | User Guide - Page 24
    18 Chapter 2 Load media and paper basics ENWW
  • HP DeskJet 2700 | User Guide - Page 25
    ● Connect using the HP Smart app ● Connect to a wireless network with a router ● Connect wirelessly without a router ● Wireless settings ● Tips for setting up and using a wireless printer ● Connect your printer to your computer with a USB cable (non-wireless connection) ● Change the connection type
  • HP DeskJet 2700 | User Guide - Page 26
    mobile devices.) NOTE: HP Smart uses Bluetooth for printer setup only. Printing using Bluetooth is not supported. 3. Make sure the printer is in the Auto Wireless Connect (AWC) setup mode. When the printer enters AWC setup mode, the light next to the Wireless button blinks blue and the Signal
  • HP DeskJet 2700 | User Guide - Page 27
    a router TIP: To print the Wireless Quick Start Guide, press and hold the Information button ( ) for 3 seconds. ● Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS) ● Connect your printer to a wireless network using HP printer software Connect your printer to a wireless
  • HP DeskJet 2700 | User Guide - Page 28
    Open the HP printer software (Windows) on page 33. b. In the printer software, click Tools. c. Click Device Setup & Software. d. Click Connect a new device, and then follow the onscreen instructions. 2. After the printer connects successfully, the light next to the Wireless button glows steady blue
  • HP DeskJet 2700 | User Guide - Page 29
    an Android or iOS device 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 2. Tap the printer icon, and then find and tap Advanced Settings. 3. Follow the on-screen instructions to connect to the printer Embedded Web Server. ENWW
  • HP DeskJet 2700 | User Guide - Page 30
    Wi-Fi Direct name shown such as DIRECT-**-HP DeskJet 2700 series (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. 5. Print your document. To print from a wireless-capable mobile device that does not support Wi-Fi Direct Make sure you have
  • HP DeskJet 2700 | User Guide - Page 31
    hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**-HP DeskJet 2700 series (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. 4. Print your document. ENWW Connect wirelessly without a router 25
  • HP DeskJet 2700 | User Guide - Page 32
    Device Setup & Software. 4. Select Reconfigure Wireless Settings. Follow the onscreen instructions. To restore network settings to default settings ● Press and hold the Wireless button ( together for three seconds. ) and the Cancel button ( ) from the printer control panel 26 Chapter 3 Connect
  • HP DeskJet 2700 | User Guide - Page 33
    about the HP Print and Scan Doctor. Click here to go online for more information. NOTE: This utility is only available for Windows operating system. ● Use the HP online firewall troubleshooter to determine if a firewall or antivirus program is preventing your computer from connecting to the printer
  • HP DeskJet 2700 | User Guide - Page 34
    supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1. Visit 123.hp.com to download and install the printer software. NOTE: Do not connect the USB cable to the printer until you are prompted to do so. 2. Follow the onscreen instructions
  • HP DeskJet 2700 | User Guide - Page 35
    the onscreen instructions. To change from a USB connection to a wireless network using the HP Smart app on a Windows 10 computer (Windows) 1. Open the HP Smart app. For information about how to open the app on a Windows 10 computer, see Use the HP Smart app to print, copy, scan, and troubleshoot on
  • HP DeskJet 2700 | User Guide - Page 36
    30 Chapter 3 Connect your printer ENWW
  • HP DeskJet 2700 | User Guide - Page 37
    4 Printer management tools This section contains the following topics: ● Use the HP Smart app to print, copy, scan, and troubleshoot ● Open the HP printer software (Windows) ● Toolbox (Windows) ● Embedded web server (EWS) ● Sleep mode ● Quiet Mode ● Auto-Off ● Update the printer ENWW 31
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    sure that your device is connected to the same network as the printer. Then HP Smart will automatically detect the printer. Get more information about the HP Smart app For basic instructions on how to print, copy, scan, and troubleshoot using HP Smart, see Print using the HP Smart app on page 42
  • HP DeskJet 2700 | User Guide - Page 39
    printer icon on the desktop or do one of the following to open the printer software: ● Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the icon with the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click
  • HP DeskJet 2700 | User Guide - Page 40
    the printer. NOTE: The Toolbox can be installed along with the HP printer software if the computer meets the system requirements. For information Toolbox 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 33. 2. Click Print & Scan . 3. Click
  • HP DeskJet 2700 | User Guide - Page 41
    your security, some settings in the EWS are password-protected. If prompted for a password, enter the PIN from the label on the inside of your printer's cartridge access door. NOTE: You can open and use the embedded web server without being connected to the Internet. However, some features are not
  • HP DeskJet 2700 | User Guide - Page 42
    and password, press the Information button ( ) to print a printer information page. 2. From your wireless computer, turn wireless on, search for and connect to the Wi-Fi Direct name, for example: DIRECT-**-HP DeskJet 2700 series. Enter the Wi-Fi Direct password when prompted. 3. In a supported web
  • HP DeskJet 2700 | User Guide - Page 43
    server on page 35. 2. Click the Settings tab. 3. In the Power Management section, click Energy Save Mode, and select the desired option. NOTE: If prompted for a password, enter the PIN from the label on your printer. It might be near the cartridge access area inside the printer or on the back, side
  • HP DeskJet 2700 | User Guide - Page 44
    when Quiet Mode is off. To turn Quiet Mode on or off from an Android or iOS device 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 2. Tap the printer image on the Home screen. 3. Tap Quiet Mode, and then change the
  • HP DeskJet 2700 | User Guide - Page 45
    Off turns the printer off completely, so you must use the Power button to turn the printer back on. If your printer supports this energy-saving feature, Auto-Off is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-Off is disabled, the printer
  • HP DeskJet 2700 | User Guide - Page 46
    printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates. You can also manually check for the onscreen instructions. NOTE: If prompted for a password, enter the PIN from the label on your printer. It might be near the cartridge access area
  • HP DeskJet 2700 | User Guide - Page 47
    5 Print ● Print using the HP Smart app ● Print from mobile devices ● Print using a computer ● Tips for print success ENWW 41
  • HP DeskJet 2700 | User Guide - Page 48
    paper in the input tray. For more information, see Load media on page 12. 2. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 3. On the HP Smart Home screen, make sure your printer is selected. TIP: If you want to select a different
  • HP DeskJet 2700 | User Guide - Page 49
    5. Select a different printer or make any changes to the print settings, such as paper size or output quality. 6. Click Print. ENWW Print using the HP Smart app 43
  • HP DeskJet 2700 | User Guide - Page 50
    mobile devices Print with Print Anywhere Print Anywhere is a free service that allows you to use the HP Smart app with your HP Account to print remotely using cellular data or a remote Wi-Fi connection. With Print Anywhere, you can print to your HP web-connected printer anytime, from any location
  • HP DeskJet 2700 | User Guide - Page 51
    on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. On the Printing Shortcuts or Printing Shortcut tab, select the Two-sided (Duplex) Printing shortcut. To change other print settings, click the other tabs
  • HP DeskJet 2700 | User Guide - Page 52
    box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options on the Printing Shortcuts or Printing Shortcut tab. To change other print settings, click the other tabs. For
  • HP DeskJet 2700 | User Guide - Page 53
    instructions in this section to enable printing from a Mac computer using AirPrint. NOTE: Use the HP Smart app to monitor ink levels and printer alerts. If you have not set up the printer and connected it to your network, first go to 123.hp.com to install the necessary software and complete setup
  • HP DeskJet 2700 | User Guide - Page 54
    Plus icon to add the printer. 3. Choose your printer from the displayed list of network printers, and then click Add. The computer installs the available drivers (print, scan, and fax, if applicable) for your printer. 48 Chapter
  • HP DeskJet 2700 | User Guide - Page 55
    HP cartridges. Install both the black and tri-color cartridges correctly. For more information, see Replace cartridges on page 56. Check the estimated ink levels in the cartridges to make sure there is sufficient ink. For more information, see Check estimated ink levels on page 53. If the print
  • HP DeskJet 2700 | User Guide - Page 56
    and white settings: - Color: Uses ink from all cartridges for full color prints. - Black & White or Black Ink Only: Uses the black ink only for normal or lower quality black and white prints. - High Quality Grayscale: Uses ink from both the color and black cartridges to produce a wider range of
  • HP DeskJet 2700 | User Guide - Page 57
    6 Manage cartridges This section contains the following topics: ● Information on cartridges and the printhead ● Check estimated ink levels ● Order ink supplies ● HP Instant Ink ● Replace cartridges ● Use single cartridge mode ● Cartridge warranty information ● Tips for working with cartridges ENWW
  • HP DeskJet 2700 | User Guide - Page 58
    and the printhead The following tips help maintain HP cartridges and ensure consistent print quality. ● The instructions in this guide are for replacing cartridges, and are not intended for first time installation. ● Keep all cartridges in the original sealed packages until they are needed
  • HP DeskJet 2700 | User Guide - Page 59
    have to replace the cartridges until the print quality is unacceptable. ● Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which keeps
  • HP DeskJet 2700 | User Guide - Page 60
    follow the onscreen instructions. To order original HP supplies for the HP DeskJet 2700 series, go to www.hp.com/buy/supplies . If prompted, choose your country/region, and then follow the prompts to find the right cartridges for your printer. NOTE: Ordering cartridges online is not supported in all
  • HP DeskJet 2700 | User Guide - Page 61
    for the HP Instant Ink replacement service, which can reduce your printing costs and save you time. After you enroll in the service, your printer automatically keeps track of your ink levels and orders more ink for you when the ink is running low. HP ships the new cartridges straight to your
  • HP DeskJet 2700 | User Guide - Page 62
    Replace cartridges To replace the cartridges 1. Check that power is on. 2. Remove the cartridge. a. Open the cartridge access door and wait for the print carriage to move to the center of the printer. b. Press down to release the cartridge, and then pull it toward you out of the slot. 3. Insert a
  • HP DeskJet 2700 | User Guide - Page 63
    b. Remove the plastic tape using the pull tab. NOTE: Do not touch the electrical contacts on the cartridge. c. Slide the cartridge into the slot at a slight upward angle, and then push up on the cartridge until it clicks into place. d. Close the cartridge access door. ENWW Replace cartridges 57
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    contacts, the printer cannot detect that the cartridge is installed. If there is no plastic tape on the cartridges, try cleaning the cartridge contacts. For information about cleaning cartridge contacts, see Cartridge issues on page 83. To exit the single cartridge mode ● Install both the black and
  • HP DeskJet 2700 | User Guide - Page 65
    HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This warranty does not cover HP cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period, the cartridge is covered as long as the HP ink
  • HP DeskJet 2700 | User Guide - Page 66
    Levels screen in the HP Smart app or the Estimated Levels screen in the printer software shows one or both cartridges in a low state, consider getting replacement cartridges to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable. See
  • HP DeskJet 2700 | User Guide - Page 67
    7 Copy and scan ● Copy and scan using HP Smart ● Copy from the printer ● Scan using HP printer software ● Scan using Webscan ● Tips for copy and scan success ENWW 61
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    printing. You can print, save your scans locally or in cloud storage, and share them via email, SMS, Facebook, Instagram, etc. To copy and scan with HP Smart, follow the instructions front of the camera, select a size option to help identifying the size of the original, and then tap the round button
  • HP DeskJet 2700 | User Guide - Page 69
    or share the image. 1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot on page 32. 2. Select Scan, and then select Camera. 3. Put a document or photo in front of the camera, and then click or tap the round button at the bottom of the screen to
  • HP DeskJet 2700 | User Guide - Page 70
    media on page 12. 2. Load the original print side down on the front-right corner of the scanner glass. For more button ( ) or the Start Copy Color button ( ) to make a copy. Copying will start two seconds after the last button press. TIP: You can increase the number of copies by pressing the button
  • HP DeskJet 2700 | User Guide - Page 71
    to a computer, make sure you have already installed the HP recommended printer software. The printer and computer must be connected and turned on. To scan an original from HP printer software (Windows) 1. Load the original print side down on the front-right corner of the scanner glass. 2. Open the
  • HP DeskJet 2700 | User Guide - Page 72
    resolution, contrast, and the folder location for saved scans. 1. Load the original print side down on the front-right corner of the scanner glass. 2. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 33. 3. In the printer software, click Scan
  • HP DeskJet 2700 | User Guide - Page 73
    Learn more about using the HP Scan software. Click here to go online for more information. At this time, this website might not be available in all , and contrast levels. ● Scan to network folders and cloud drives. ● Preview and adjust images before scanning. ENWW Scan using HP printer software 67
  • HP DeskJet 2700 | User Guide - Page 74
    using Webscan Scanning using Webscan offers basic scan options. For additional scan options or functionality, scan from the HP printer software. 1. Load the original print side down on the front-right corner of the scanner glass. 2. Open the embedded web server. For more information, see Open the
  • HP DeskJet 2700 | User Guide - Page 75
    the back of the lid clean. The scanner interprets anything it detects on the glass as part of the image. ● Load the original print side down on the front-right corner of the scanner glass. ● To make a large copy of a small original, scan the original into the computer, resize the image in
  • HP DeskJet 2700 | User Guide - Page 76
    70 Chapter 7 Copy and scan ENWW
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    8 Use Web Services ● What are Web Services? ● Set up Web Services ● Print with HP ePrint ● Remove Web Services ENWW 71
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    web features, the printer must be connected to the Internet (using wireless connection). You cannot use these web features if the printer is connected using a USB cable. HP ePrint ● HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any
  • HP DeskJet 2700 | User Guide - Page 79
    , the printer downloads and installs the update, and then restarts. Repeat the instructions above to set up Web Services. 5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup. ENWW Set up Web
  • HP DeskJet 2700 | User Guide - Page 80
    , make sure the printer is connected to an active network providing Internet access. To print a document using HP ePrint 1. Make sure you have set up Web Services. For more information, see Set up Web Services on page 73. 2. Press the Information button ( ) and Cancel button ( ) at the same time to
  • HP DeskJet 2700 | User Guide - Page 81
    embedded web server (EWS). For more information, see Open the embedded web server on page 35. 2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section. 3. Click Remove Web Services. 4. Click Yes to remove Web Services from your printer. ENWW Remove Web
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    76 Chapter 8 Use Web Services ENWW
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    9 Solve a problem This section contains the following topics: ● Get help from the HP Smart app ● Get help in this guide ● HP support ENWW 77
  • HP DeskJet 2700 | User Guide - Page 84
    problems), links to help content, and options to contact support for additional assistance. Get help in this guide This section contains the following topics: ● Jams and paper-feed issues ● Cartridge issues ● Printing issues ● Network and connection issues ● Printer hardware issues ● Control panel
  • HP DeskJet 2700 | User Guide - Page 85
    paper jams. Do not remove the input tray shield. 3. Press the Cancel button ( ). The printer tries to clear the jam automatically. To clear a with both hands gently. To clear a paper jam from the cartridge access area 1. Press the Cancel button ( ) to try to clear the jam automatically. If this
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    2. Open the cartridge access door. 3. Wait until the carriage is idle and silent. 4. Press the Power button ( ) to turn off the printer. Then disconnect the power cord and any other cables from the rear of the printer. CAUTION: To avoid the risk of electrical shock, you must unplug the power cord to
  • HP DeskJet 2700 | User Guide - Page 87
    to try to clear the jam automatically. If this does not work, complete the following steps to clear the jam manually. 2. Press the Power button ( ) to turn off the printer. Then disconnect the power cord and any other cables from the rear of the printer. 3. Lower the input tray back into the printer
  • HP DeskJet 2700 | User Guide - Page 88
    Power button ( ) to turn on the printer. Learn how to avoid paper jams To help avoid paper jams, follow these guidelines. ● Do not overfill the input tray. ● Remove printed Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend
  • HP DeskJet 2700 | User Guide - Page 89
    tri-color cartridge, and then close the cartridge access door. ● If the Ink Level icon for the black cartridge blinks, the black cartridge has a problem. ● If the Ink Level icon for the black cartridge does not blink, the black cartridge does not have a problem. ENWW Get help in this guide 83
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    removed from each cartridge, and then reinserting the cartridges. If this does not work, clean the cartridge contacts. If the problem is still not resolved, replace the cartridges. For information about replacing cartridges, see Replace cartridges on page 56. To clean cartridge contacts CAUTION: The
  • HP DeskJet 2700 | User Guide - Page 91
    remove it and use the single cartridge mode to operate the printer with only one cartridge. Printing issues ● Fix problems with page not printing (unable to print) ● Fix print quality issues Fix problems with page not printing (unable to print) To resolve print issues (Windows) Make sure that the
  • HP DeskJet 2700 | User Guide - Page 92
    are no check marks next to Pause Printing or Use Printer Offline. d. If you made any changes, try to print again. 4. Verify that the printer is Start menu, click Control Panel, System and Security, and then Administrative Tools. ii. Double-click Services. iii. Right-click the Print Spooler, and then
  • HP DeskJet 2700 | User Guide - Page 93
    . To verify that the product is not paused or offline a. In System Preferences, click Printers & Scanners . b. Click the Open Print Queue button. c. Click a print job to select it. Use the following buttons to manage the print job: ● Delete: Cancel the selected print job. ● Hold: Pause the selected
  • HP DeskJet 2700 | User Guide - Page 94
    Align Cartridges on the Device Services tab. The printer prints an alignment page. e. Follow the onscreen instructions to align the cartridges. Recycle or discard the cartridge alignment sheet later. 6. Print a diagnostics page if the cartridges are not low on ink. 88 Chapter 9 Solve a problem
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    , click Print & Scan and then click Maintain Your Printer to access the printer toolbox. d. Click Clean Cartridges on the Device Services tab. Follow the onscreen instructions. Network and connection issues ● Fix wireless connection ● Fix Wi-Fi Direct connection ENWW Get help in this guide 89
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    is turned on. The light next to the Wireless button ( ) should be steady blue, indicating that the printer is connected. (If the light is blinking, the printer is in setup mode or attempting to connect). ● Check the Signal Bars icon ( ) on the control panel display. If only one or two bars are
  • HP DeskJet 2700 | User Guide - Page 97
    to Manual, do one of the following to connect to the printer. ● Make sure to enter the correct Wi-Fi Direct password or PIN code when prompted. ● If the Wi-Fi Direct icon on the printer display is blinking in sync with the white blinking Information light, make sure to press the Information button
  • HP DeskJet 2700 | User Guide - Page 98
    time, one or There is a problem with the indicated cartridges. Check for an error both of the Ink Level icons are blinking and the Ink Alert light is message in the HP Smart app or in the printer software and resolve blinking. it by following the on-screen instructions. The letter E and the
  • HP DeskJet 2700 | User Guide - Page 99
    cord. 3. Wait a minute, and then plug the power cord back in. 4. Turn on the printer. If the problem persists, contact HP. Control panel ink error status Light behavior One of the Ink Level icons without segment and the Error icon are blinking, and the Ink Alert light is on. Cause and Solution
  • HP DeskJet 2700 | User Guide - Page 100
    tape on them, and then reinsert the cartridges securely. ● Make sure that you are using the correct HP cartridges for your printer. ● If the error persists, replace the cartridges. For information about how to replace cartridges, see Replace cartridges on page 56. 94 Chapter 9 Solve a problem ENWW
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    button ( ) to continue printing, and replace the cartridge when the print quality is no longer acceptable. For information about how to replace cartridges, see Replace cartridges on page 56. Both Ink Level icons without segment, the Error icon, and the Resume light are blinking, and the Ink
  • HP DeskJet 2700 | User Guide - Page 102
    website at www.support.hp.com. HP online support provides a variety of options for help with your printer: Get troubleshooting assistance: Find information for resolving paper jams, network connection issues, print quality issues, printer errors, and more. Get software and drivers: Download software
  • HP DeskJet 2700 | User Guide - Page 103
    cartridge access door) Register printer By taking just a few minutes to register, you can enjoy quicker service, more efficient support, and product support register.hp.com. Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.support.hp.com,
  • HP DeskJet 2700 | User Guide - Page 104
    98 Chapter 9 Solve a problem ENWW
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    is committed to helping you optimize your environmental footprint and empowering you to print responsibly -at home or in the office. For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental stewardship program on page 110. For
  • HP DeskJet 2700 | User Guide - Page 106
    Energy Save Mode Power usage is reduced while in Energy Save Mode. After initial setup of printer, the printer will enter Energy Save on page 35. 2. Click the Settings tab. 3. In the Power Management section, click Energy Save Mode, and select the desired option. 4. Click Apply. 100 Chapter 10
  • HP DeskJet 2700 | User Guide - Page 107
    and international regulatory information for the HP DeskJet 2700 series are provided in this section. For additional specifications, see the printed documentation that came with the HP DeskJet 2700 series. This section contains the following topics: ● HP Company notices ● Specifications ● Regulatory
  • HP DeskJet 2700 | User Guide - Page 108
    reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HP, except as allowed under the copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and
  • HP DeskJet 2700 | User Guide - Page 109
    HP DeskJet 2700 series are provided in this section. For more product specifications, see the Product Data Sheet at www.support.hp.com. System requirements ● For information about software and system requirements or future operating system releases and support, visit the HP online support website
  • HP DeskJet 2700 | User Guide - Page 110
    : 21.6 x 29.7 cm (8.5 x 11.69 inches) Print resolution ● For a list of supported print resolutions, visit the product support website at www.support.hp.com. Cartridge yield ● Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Acoustic information ● If you have
  • HP DeskJet 2700 | User Guide - Page 111
    Regulatory model number ● FCC statement ● Power cord instructions ● Notice to users in Korea ● receiver. ● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult HP may void the user's authority to operate the equipment. ENWW
  • HP DeskJet 2700 | User Guide - Page 112
    including interference that may cause undesired operation. Power cord instructions Make sure your power source is adequate for the product voltage full Declaration of Conformity can be found at the following website: www.hp.eu/certificates (Search with the product model name or its Regulatory
  • HP DeskJet 2700 | User Guide - Page 113
    and 2483.5 MHz, and between 5170 MHz and 5710 MHz, with a transmit power of 20 dBm (100 mW) or less. - CAUTION: IEEE 802.11x lead to interference issues with existing radio services. Visual display workplaces statement for Germany GS can be found at www.hp.eu/certificates. Regulatory wireless
  • HP DeskJet 2700 | User Guide - Page 114
    . This product and any attached external antenna, if supported, shall be placed in such a manner to minimize to 5.25 GHz to reduce the potential for harmful interference to co-channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65-
  • HP DeskJet 2700 | User Guide - Page 115
    Notice to users in Taiwan 第十二條 第十四條 ENWW Regulatory notices 109
  • HP DeskJet 2700 | User Guide - Page 116
    materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools SEPA Ecolabel User Information (China) ● Recycling program ● HP inkjet supplies recycling program ● Power consumption ● China Energy Label for Printer, Fax and
  • HP DeskJet 2700 | User Guide - Page 117
    cartridges-it's easy and free with the HP Planet Partners program, available in 47 countries and territories worldwide.2 ● Save paper by printing on both sides of the page. ● Conserve energy by choosing ENERGY STAR® certified HP products. ● Lower your carbon footprint-all HP printers include power
  • HP DeskJet 2700 | User Guide - Page 118
    Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/recycle Power consumption HP printing and imaging equipment marked with the ENERGY STAR® logo is certified by
  • HP DeskJet 2700 | User Guide - Page 119
    your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to http://www.hp.com/recycle. ENWW Environmental stewardship program 113
  • HP DeskJet 2700 | User Guide - Page 120
    , podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente. Ao final da vida útil deste produto, o usuário deverá entregá-lo à HP. A não observância dessa orientação sujeitará o infrator às sanções previstas em lei. Após o uso, as pilhas e/ou baterias dos produtos
  • HP DeskJet 2700 | User Guide - Page 121
    The Table of Hazardous Substances/Elements and their Content (China) 有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ X ◯ ◯ ◯ ◯ 打印系统 X ◯ ◯ ◯ ◯ 显示器 X ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ 驱动光盘 X ◯ ◯ ◯ ◯ 扫描仪 X ◯ ◯ ◯ ◯
  • HP DeskJet 2700 | User Guide - Page 122
    〝－〞 indicates that the restricted substance corresponds to the exemption. www.support.hp.com To access the latest user guides or manuals for your product, go to www.support.hp.com. Select Find your product, and then follow the onscreen instructions. 116 Appendix A Technical information ENWW
  • HP DeskJet 2700 | User Guide - Page 123
    of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Battery notice for Brazil A bateria Battery Take-Back Notice HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.
  • HP DeskJet 2700 | User Guide - Page 124
    118 Appendix A Technical information ENWW
  • HP DeskJet 2700 | User Guide - Page 125
    83 paper-feed problems, troubleshoot 83 power troubleshoot 91 power input, locating 3 print Print Anywhere 44 specifications 104 troubleshoot 91 printer control panel locating 2 printer software (Windows) about 34 opening 33, 34 R rear access illustration 3 recycle ink cartridges 112 regulatory
  • HP DeskJet 2700 | User Guide - Page 126
    print 91 skewed pages 83 V view network settings 9 W warranty 97 Webscan 68 Windows system requirements 103 120 Index ENWW
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User Guide
HP DeskJet
2700 All-in-One series