HP DeskJet Ink Advantage 2130 User Guide

HP DeskJet Ink Advantage 2130 Manual

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  • HP DeskJet Ink Advantage 2130 | User Guide - Page 1
    HP DeskJet 2130 All-in-One series
  • HP DeskJet Ink Advantage 2130 | User Guide - Page 2
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    Table of contents 1 HP DeskJet 2130 series Help ...1 2 Get started ...3 Printer parts ...4 Control panel features ...5 Status lights ...6 Load media ...10 Load an original on the scanner glass ...14 Paper basics ...15 Open the HP printer software (Windows) ...17 Sleep mode ...18 Auto-Off ...19 3
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    cable (non-network connection 46 Connect a new printer ...47 7 Solve a problem ...49 Jams and paper-feed issues ...50 Ink cartridge issues ...54 Printing issues ...56 Copy issues ...64 Scan issues ...65 Printer hardware issues ...66 HP support ...67 Appendix A Technical information ...69 Hewlett
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    1 HP DeskJet 2130 series Help Learn how to use your HP DeskJet 2130 series. ● Get started on page 3 ● Print on page 21 ● Copy and scan on page 31 ● Manage ink cartridges on page 37 ● Connect your printer on page 45 ● Technical information on page 69 ● Solve a problem on page 49 ENWW 1
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    2 Chapter 1 HP DeskJet 2130 series Help ENWW
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    2 Get started ● Printer parts ● Control panel features ● Status lights ● Load media ● Load an original on the scanner glass ● Paper basics ● Open the HP printer software (Windows) ● Sleep mode ● Auto-Off ENWW 3
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    Printer parts 1 Paper-width guide 2 Input tray 3 Input tray shield 4 Scanner lid 5 Scanner glass 6 Control panel 7 Cartridge access door 8 Ink cartridges 9 Output tray 10 Output tray extender (also referred to as the tray extender) 11 Power connection 12 USB port 4 Chapter 2
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    for example, after loading paper or clearing a paper jam). Resume light: Indicates the printer is in a warning or error state. Start Copy Black button: Starts a black- button: Turns the printer on or off. Ink Alert lights: Indicates low ink or an ink cartridge problem. ENWW Control panel features 5
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    . - The corresponding ink cartridge is missing. - The corresponding ink cartridge is installed improperly, or still has plastic tape on it. - The corresponding ink cartridge is low on ink. Solution - If one of the ink cartridges is missing, the printer enters the single-cartridge mode. To exit
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    light is off and one Ink Alert light is blinking. Cause The corresponding ink cartridge is incompatible, damaged, or incorrectly installed. Solution - Make sure that you are using the correct HP ink cartridge for your printer. - Make sure the corresponding ink cartridge is installed in the correct
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    One of the following might have occurred. - If the corresponding ink cartridge is newly installed, it - A counterfeit or previously used ink cartridge is installed. might be counterfeit or previously used. Refer to the message in your HP printer software for more - The corresponding ink
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    The scanner is not working. - The printer is in an error state. Solution Reset the printer. 1. Turn off the printer. 2. Unplug the power cord. 3. Wait a minute, and then plug the power cord back in. 4. Turn on the printer. If the problem persists, contact HP. The printer can still print even if the
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    Load media Select a paper size to continue. To load full-size paper 1. Raise the input tray. 2. Slide the paper-width guide to the left. 3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the stack
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    4. Slide the paper-width guide to the right until it stops at the edge of the paper. 5. Lower the output tray and pull out the output tray extender. To load small-size paper 1. Raise the input tray. 2. Slide the paper-width guide to the left. ENWW Load media 11
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    tray with the short edge down and the print side up, and slide the stack of paper down until it stops. 4. Slide the paper-width guide to the right until it stops at the edge of the paper. 5. Lower the output tray and pull out the output tray extender. To load
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    2. Slide the paper-width guide to the left. 3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes down until it stops. The side to
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    Load an original on the scanner glass To load an original on the scanner glass 1. Lift the scanner lid. 2. Load the original print-side down on the right corner of the scanner glass. 3. Close the scanner lid. 14 Chapter 2 Get started ENWW
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    any inkjet printer. It is available in glossy finish in several sizes, including A4, 8.5 x 11 inches, 5 x 7 inches, and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents. ● HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced
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    , drafts, memos, and other everyday documents. It is acid-free for longer lasting documents. ● HP Office Recycled Paper HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled fiber. Order HP paper supplies The printer is designed to work well with most types of office
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    Open the HP printer software (Windows) After installing the HP printer software, double-click the printer icon on the desktop or do one of the following to open the printer software: ● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name. ●
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    Sleep mode ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed in Sleep mode. ● The time to Sleep mode cannot be changed. 18 Chapter 2 Get started ENWW
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    help reduce energy use. Auto-Off turns the printer off completely, so you must use the Power button to turn the printer back on. If your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto
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    20 Chapter 2 Get started ENWW
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    3 Print ● Print documents ● Print photos ● Print envelopes ● Print using the maximum dpi ● Tips for print success ENWW 21
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    documents (OS X) 1. From the File menu in your software, choose Print. 2. Make sure your printer is selected. 3. Specify the page properties. If you following options are available for a USB connected printer. Locations for the options can vary from one application to another. ● Choose the paper
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    on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences from the Print on Both Sides Manually drop-down list. 6. After you print the first side, follow the on-screen instructions to reload the paper with the blank
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    computer (OS X) 1. From the File menu in your software, choose Print. 2. Make sure your printer is selected. 3. Set the print options. If you following options are available for a USB connected printer. Locations for the options can vary from one application to another. a. Choose the appropriate
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    ● Paper Type: The appropriate photo paper type ● Quality: Best or Maximum dpi ● Click the Color Options disclosure triangle, and then choose the appropriate Photo Fix option. - Off: applies no changes to the image. - Basic: automatically focuses the image; moderately adjusts image sharpness. 4.
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    in the input tray and the output tray is open. You can load one or more envelopes into the input tray. Do not use shiny or box. To print envelopes (OS X) 1. From the File menu in your software, choose Print. 2. Make sure your printer is selected. 3. Set the print options. If you do not see options
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    supported print resolutions, visit the HP DeskJet 2130 series support website at www.hp.com/ support. To print in maximum dpi mode (Windows) 1. From your software, select Print. 2. Make sure your printer for a USB connected printer. Locations for the options can vary from one application to another.
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    successfully, the HP ink cartridges should be functioning properly with sufficient ink, the paper should be loaded correctly, and the printer should have the appropriate settings. Print settings do not apply to copying or scanning. Ink tips ● ● ● ● Use original HP ink cartridges. Install both the
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    use it, go to the Printing Shortcut tab, select one printing shortcut, and then click OK. To add a NOTE: You cannot delete the default printing shortcuts. Printer settings tips (OS X) ● On the Print dialog, use a black and white document using only black ink, choose the Paper Type/Quality from the popup
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    Notes ● Original HP ink cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will
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    4 Copy and scan ● Copy documents ● Scan ● Tips for copy and scan success ENWW 31
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    two seconds after the last button press. TIP: You can increase the number of copies by pressing the button multiple times. 32 Chapter 4 Copy and scan ENWW
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    installed the HP recommended printer software. The printer and computer must be connected and turned on. To scan a document or photo to a file (Windows) 1. Load the original print side down on the right front corner of the scanner glass. 2. Double-click the printer icon on the desktop or do one
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    an original from HP printer software (OS X) 1. Open HP Scan. HP Scan is located in the Applications/Hewlett-Packard folder at the top level of the hard disk. 2. Click Scan . 3. Choose the type of scan profile you want and follow the on-screen instructions. Create a new scan shortcut (Windows) You
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    All Programs, click HP, click the folder for the printer, and then select the icon with the printer's name. 3. In the printer software, click Scan a Document or the left of the detailed settings pane to review the settings in that section. You can review and change most settings using drop-down menus
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    part of the image. ● Load your original, print side down, on the right front corner of the glass. ● To make a large copy of a small original, scan the original into the computer, resize the image in the scanning software, and then print a copy of the enlarged image. ● To avoid incorrect or missing
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    5 Manage ink cartridges This section contains the following topics: ● Check estimated ink levels ● Order ink supplies ● Replace ink cartridges ● Use single-cartridge mode ● Cartridge warranty information ● Tips for working with cartridges ENWW 37
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    the HP DeskJet 2130 series from the list of devices at the left of the window. 3. Click Supplies Status. The estimated ink levels appear. 4. Click All Settings to return to the Information and Support pane. NOTE: If you have installed a refilled or remanufactured ink cartridge, or an ink cartridge
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    pane. To order original HP supplies for the HP DeskJet 2130 series, go to www.hp.com/buy/supplies . If prompted, choose your country/region, and then follow the prompts to find the right cartridges for your printer. NOTE: Ordering ink cartridges online is not supported in all countries/regions
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    is on. 2. Remove the ink cartridge. a. Open the cartridge access door and wait for the print carriage to move to the center of the printer. b. Press down to release the ink cartridge, and then remove it from the slot. 3. Insert a new ink cartridge. a. Remove the ink cartridge from the packaging. 40
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    on the ink cartridge. c. Slide the ink cartridge into the slot until it clicks into place. d. Close the cartridge access door. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing the new ink cartridge. ENWW Replace ink cartridges 41
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    only one ink cartridge. The single-cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage. NOTE: When the printer operates in single-cartridge mode, a message is displayed on the computer screen. If the message is displayed and two ink cartridges are installed
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    HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be found on the cartridge as indicated: For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the printer. ENWW Cartridge warranty
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    you are ready to install them. Leaving tape on the cartridges reduces ink evaporation. ● Insert the cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon for each slot. Make sure the cartridges snap into place. ● Align the printer for best print quality
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    6 Connect your printer ● Connect your printer to your computer with a USB cable (non-network connection) ● Connect a new printer ENWW 45
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    Options screen. 3. Follow the on-screen instructions. If the printer software has been installed, the printer will operate as a plug-and-play device. If the software has not been installed, insert the CD that came with the printer and follow the on-screen instructions. 46 Chapter 6 Connect your
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    computer, you can use the following instructions to set up the connection. NOTE: Use this method if you have already installed the printer software. To connect a new printer (Windows) 1. Open the printer software. For more information, see Open the HP printer software (Windows) on page 17. 2. In the
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    48 Chapter 6 Connect your printer ENWW
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    7 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Printer hardware issues ● HP support ENWW 49
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    with paper or the paper feed. NOTE: The HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for clearing paper jams Paper jams can does not work, complete the following steps to clear the jam manually. 50 Chapter 7 Solve a problem ENWW
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    button ( ) to try to clear the jam automatically. If this does not work, complete the following steps to clear the jam manually. 2. Remove the jammed paper. a. Press the Power button ( ) to turn off the printer. b. Open the cartridge access door. c. If the print carriage is in the center of the
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    button ( ) to turn on the printer. Clear a print carriage jam Resolve a print carriage jam. Use an HP online troubleshooting wizard If something is blocking the print carriage or it does not move easily, get step-by-step instructions. NOTE: The HP online troubleshooting wizards may not be available
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    down in the input tray. ● Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the out of paper message appears before adding paper. Solve paper-feed problems What kind of problem are you having? ● Paper is not picked up from the input
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    6. If you get an ink cartridge problem message from the printer software that states at least one of the cartridges has a problem, do the following to identify whether a cartridge has a problem. 1. Remove the black cartridge and then close the cartridge access door. ● If the Ink Alert light for the
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    dry swab or lint-free cloth to wipe the contacts. 5. Reinstall the ink cartridge. 6. Close the cartridge access door. 7. Check if the error message has gone away. If you still receive the error message, turn the printer off, and then on. NOTE: If one ink cartridge is causing problems, you can remove
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    problems with print jobs not printing. The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: This utility is only available for Windows operation system. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer
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    printer, right-click the correct printer and select Set as Default Printer. d. Try using your printer again. 5. Restart the print spooler. To restart the print spooler a. Depending upon your operating system, do one , and then double-click or double-tap Services. iv. Right-click or touch and hold
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    , and click Restart to restart the service. b. Make sure the correct printer is set as the default printer. The default printer has a check mark in a black or green circle next to it. c. If the wrong printer is set as the default printer, right-click the correct printer and select Set as Default
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    instructions for resolving most print quality issues. Troubleshoot print quality issues online Read general instructions in the Help for resolving print quality issues NOTE: To protect the cartridges from drying out, always turn the printer original HP ink cartridges. 2. Check the printer software
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    on page 17. c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox. The printer toolbox appears. d. Click Align Ink Cartridges on the Device Services tab. The printer prints an alignment page. e. Follow the on-screen instructions to load the
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    information, see Open the HP printer software (Windows) on page 17. c. In the printer software, click Print & Scan and then click Maintain Your Printer to access the Printer Toolbox. d. Click Clean Ink Cartridges on the Device Services tab. Follow the on-screen instructions. To improve print quality
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    printer cartridges. To align print cartridges from the software a. Load Letter or A4 plain, white paper in the paper tray. b. Open HP Utility. NOTE: HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard disk. c. Select the HP DeskJet 2130 series
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    of the hard disk. c. Select the HP DeskJet 2130 series from the list of devices at the left of the window. d. Click Clean Printheads. e. Click Clean, and follow the on-screen instructions. CAUTION: Clean the print head only when necessary. Unnecessary cleaning wastes ink and shortens the life of the
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    Copy issues Troubleshoot copy problems. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available in all languages. Tips for copy and scan success
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    Scan issues HP Print and Scan Doctor Solve scan problems The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: This utility is only available for Windows operation system. Use an HP online troubleshooting wizard Get step-by-step instructions if
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    NOTE: When Auto-Off is enabled, the printer will automatically turn off after 2 hours of inactivity to help reduce energy use. For more information, see Auto-Off on page 19. Resolve printer failure ● Turn the printer off, then on. If that does not resolve the problem, contact HP. 66 Chapter 7 Solve
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    the HP DeskJet 2130 series support website at www.hp.com/support. HP online support provides a variety of options for help with your printer: Drivers & downloads: Download software drivers and updates, as well as product manuals and documentation that came in the box with your printer. HP support
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    Additional warranty options Extended service plans are available for the HP DeskJet 2130 series at additional costs. Go to www.hp.com/ support , select your country/region and language, then explore the extended warranty options available for your printer. 68 Chapter 7 Solve a problem ENWW
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    The technical specifications and international regulatory information for the HP DeskJet 2130 series are provided in this section. For additional specifications, see the printed documentation that came with the HP DeskJet 2130 series. This section contains the following topics: ● Hewlett-Packard
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    under the copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
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    for the HP DeskJet 2130 series are provided in this section. For more product specifications, see the Product Data Sheet at www.hp.com/support . System requirements ● Software and system requirements can be found in the Readme file, which is available on the HP printer software CD provided
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    the scanner software. ● Color: 24-bit color, 8-bit grayscale (256 levels of gray) ● Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches) Print resolution ● For a list of supported print resolutions, visit the HP DeskJet 2130 series support website at www.hp.com/support. Cartridge yield
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    ● Plastics ● Material safety data sheets ● Recycling program ● HP inkjet supplies recycling program ● Power consumption ● Disposal of waste Eco Label User Information ● China Energy Label for Printer, Fax and Copier Eco-Tips HP is committed to helping customers reduce their environmental footprint.
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    Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption Hewlett-Packard printing and imaging equipment
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    the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to http://www.hp.com/recycle. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as
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    Restriction of hazardous substance (Ukraine) Restriction of hazardous substance (India) EPEAT China SEPA Eco Label User Information 76 Appendix A Technical information ENWW
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    China Energy Label for Printer, Fax and Copier ENWW Environmental product stewardship program 77
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    Regulatory notices The HP DeskJet 2130 series meets product requirements from regulatory agencies in your country should not be confused with the marketing name (HP DeskJet 2130 All-in-One Printer, HP DeskJet Ink Advantage 2135 All-in-One Printer, etc.) or product numbers (F5S28A, F5S28B, F5S28C
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    FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord ENWW Regulatory notices 79
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    Germany European Union Regulatory Notice Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable: full Declaration of Conformity can be found at the following website: www.hp.com/go/certificates (Search with the product model name or its Regulatory
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    Declaration of conformity ENWW Regulatory notices 81
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    82 Appendix A Technical information ENWW
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    53 O operating systems supported 71 P paper clear jams 50 HP, order 16 skewed pages 53 troubleshoot feeding 53 paper-feed problems, troubleshoot 53 power troubleshoot 66 print specifications 72 troubleshoot 66 printer software (Windows) opening 17 R recycle ink cartridges 74 regulatory notices 78
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    84 Index ENWW
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HP DeskJet 2130 All-in-One series