HP Deskjet 1220c Support Guide
HP Deskjet 1220c Manual
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- HP Deskjet 1220c | Support Guide - Page 1
Service and Support Guide HP DeskJet 1220C Professional Series - HP Deskjet 1220c | Support Guide - Page 2
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± ± ° °° ° ° °° ° °° ° ° - HP Deskjet 1220c | Support Guide - Page 26
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12 3 4 56 7 8 11 12 13 14 15 16 9 10 - HP Deskjet 1220c | Support Guide - Page 28
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3 mm (0.12") 5 mm (0.2") Printable Area (Portrait) 3 mm (0.12") 5 mm (0.2") 10 mm (0.4") 5 mm (0.2") Printable Area (Landscape) 5 mm (0.2") 10 mm (0.4") - HP Deskjet 1220c | Support Guide - Page 30
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• • : \SETUP D:\SETUP - HP Deskjet 1220c | Support Guide - Page 53
\ W I N 3 1 \ P C L 3 \ < l a n g u a g e > \ S E T U P. E X E D : \ W I N 3 1 \ P C L 3 \ E N U \ S E T U P. E X E ENU - HP Deskjet 1220c | Support Guide - Page 54
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C:\> \driver\win\disk4 D: cd\driver\win\disk4 INSTALL C:\HP1220C DJCP - HP Deskjet 1220c | Support Guide - Page 67
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Print-Side - HP Deskjet 1220c | Support Guide - Page 73
Print-Side - HP Deskjet 1220c | Support Guide - Page 74
Print-side - HP Deskjet 1220c | Support Guide - Page 75
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Mac and PC network is not recommended. No Print a document from another client on the network. Did the document from another client No print? Check Direct Connect. Yes Your system settings may not be properly configured to use the printer. See your system administrator. Self-Test printed - HP Deskjet 1220c | Support Guide - Page 91
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or software problem. Print a Self-Test. Self-Test printed OK? No Your printer is Yes correctly set up. Try printing your document again. Power light blinks while Self- Test prints? No Check power cable connection. Print a Sample page. Yes Printer or computer failure. Return printer for - HP Deskjet 1220c | Support Guide - Page 93
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problems? No Load media correctly. Yes Use correct media type. Load only one Yes media type at a time. Check that there is No sufficient media in tray. Yes Check Bypass Stopper. Yes Print a Sample Page. Sample page prints OK? Yes No Send printer for repair. No Print a Self-Test - HP Deskjet 1220c | Support Guide - Page 97
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cartridge out of Yes ink? Replace print cartridge. No Printer settings correct? Yes Make sure the No printer is selected as current or default printer. Printer shared on a network? Yes See Problems with a Network Printer. No Printer sharing a port? Yes Stop sharing port. No Blank page - HP Deskjet 1220c | Support Guide - Page 101
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Self-test prints? Yes Paper ejects OK? Yes Printer sounds OK? Yes STOP See No Troubleshooting Power ON Problems. See No Troubleshooting Printer Initialization Problems. See No Troubleshooting with the LEDs. See No Troubleshooting Paper Feed Problems. See No Troubleshooting the - HP Deskjet 1220c | Support Guide - Page 116
OK? No Check power cord. Yes Measure output voltage of Power Supply PCA. Voltage measures +19V (B+)? Yes No Replace Power Supply Assembly. Power Light on? No Measure voltages on Logic PCA. Voltages +5V and +18V? No Replace Logic PCA Assembly. Yes Check Wire Harness Assemblies. STOP Yes - HP Deskjet 1220c | Support Guide - Page 117
- HP Deskjet 1220c | Support Guide - Page 118
Centronic Connector To Personal Computer USB/Centronic Connector Flash 2x1Mx16 Ink Cancel Service Station (LEFT HAND SIDE) 15.975MHz Crystal Oop Sensor x5 Line Feed Motor Driver Output Ramp Motor Driver Dudley III ASIC Interface Signals Trident+ ASIC Interface Signals 24 Ways Flex connected - HP Deskjet 1220c | Support Guide - Page 119
Yes END Check connection between Main No Logic Harness and Logic PCA Assemblies. No Service Station or Logic PCA faulty. Carriage Motor, No Logic PCA, or Encoder Strip faulty. No Gears on Drive Roller loose? Line Feed Motor, No Logic PCA, or Left Support - HP Deskjet 1220c | Support Guide - Page 120
- HP Deskjet 1220c | Support Guide - Page 121
- HP Deskjet 1220c | Support Guide - Page 122
error light pattern? Interpret basic Yes error light pattern and fix printer condition. Yes Determine Yes Error trap pattern? No advanced error light pattern and fix printer condition. Yes Interpret error trap code. Use Field Diagnostic No Software to help solve problem. STOP - HP Deskjet 1220c | Support Guide - Page 123
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and feed it into Rear Media Feed. Printer pulls paper in? Yes OOPS flag, Logic No PCA Assembly, or Left Support Assembly faulty. Power off printer. Paper ejects OK? No Yes Replace paper into paper tray and press Resume Button. Upper Paper Guide Assembly or Starwheels Assembly faulty. Does - HP Deskjet 1220c | Support Guide - Page 134
- HP Deskjet 1220c | Support Guide - Page 135
on paper? Yes Self-Test looks OK? Clean print No Cartridges and reprint Self-Test. Yes Self-Test looks OK? No Clean electrical contacts and perform Nozzle Pattern Diagnostic test. Protective tape on the print cartridge? Remove protective Yes tape and reprint Self-Test. No Out of ink? Yes - HP Deskjet 1220c | Support Guide - Page 136
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Skew Test failure and replace part accordingly. Paper exits printer? Yes Can you No clear paper jam? No Trough-1 Assembly warped, Drive Roller Assembly gears broken, or Pick Separator faulty. Yes Replace necessary parts. Paper forms a "U" on the paper output guides? Yes Output guides are - HP Deskjet 1220c | Support Guide - Page 142
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Station? No Noise from Left Support Assembly? No Noise from Rollers? No Noise from Carriage? No STOP Wiper Assembly, Pallet Assembly, Yes or Service Station Drive Shaft may be faulty. Yes Line Feed Motor may be faulty. Pick Roller Yes Assembly or Drive Roller Assembly may be faulty - HP Deskjet 1220c | Support Guide - Page 144
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Cable Assembly Service Station Mechanism Assembly Power Switch Harness Keypanel PCA Right Hand Grab Service Station Motor Backbone Assembly* Upper Paper Guide Assembly* Drive Roller Assembly* Trough-1 Assembly* Right Support Assembly* Carriage Motor After Replacement Calibrate the Printer STOP - HP Deskjet 1220c | Support Guide - Page 164
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1-9, 7-9, 7-35 7-35 1-17 1-7 5-2 5-9 4-6 1-11 7-29 7-36 7-34 6-13, 6-14 6-18 6-9 6-61 1-5 1-9, 4-5 2-9 2-3 1-17 6-23 1-7 7-37 7-39 6-64 3-2 4-3 6-34 7-27 7-27 7-36 7-18 7-36 7-27 6-9, 6-38 7-39 5-2 7-4 7-17 print cartridges caution 6-51 7-21 7-21 1-7 1-17 5-6 5-4 5-2 5-4 7-7 7-35 7-7 6-62 - HP Deskjet 1220c | Support Guide - Page 224
4-7 6-18 6-17 6-19 6-24 6-18 6-25 1-3 1-8 1-8 1-8 1-8 2-6 7-6 6-34 3-6 4-2 1-23 3-2, 3-4 3-4 6-7 1-13 7-26 1-15 6- 72, 7-10 6-27, 6-59 6-64 6-72, 7-10 63 6-60 6-59 6-66 6-69 6-51, 6-62 6-70 6-68 5-4, 6-51, 6- 6-61 1-7 7-5 3-6 3-6 3-6 1-4 1-11 1-4 7-31 7-36 7-31 6-17 6-55 7-3 1-7 7-4 7-16 - HP Deskjet 1220c | Support Guide - Page 225
3-4 1-13 6-17 1-24 6-10, 6-47 4-6 7-28 7-28 1-2 6-61, 6-72 6-61, 6-72 7-28 1-5 1-5 6-20 6-61 6-24 6-20, 6-24 7-15 1-12 3-7 6-34 3-7 1-24 1-21 6-28 1-17 1-17 3-4, 3-6 1-24 1-24 1-12 2-10 1-21 1-21 1-7 6-9, 6-37 5-3 6-19 7-36 7-36 6-69 6-19 5-7, 6- 53 6-18 1-2 7-36 7-23 2-6 2-3 1-17 2-8 1-7 1-5 - HP Deskjet 1220c | Support Guide - Page 226
7-14, 7-34 7-15 4-4, 4-5 4-4 4-6 7-10 7-10 8-21 2-4 3-4 2-7 2-13 7-35 7-14 1-9 5-2 1-9 1-11 5-2 5-3-5-9 6-61 1-13 1-6, 4-7 4-3 4-2 4-2 1-6 4-3 1-19 1-7 1-6, 4-2 1-6 4-3 4-3 4-2 4-3 4-2 1-6 1-7 1-7 2-11 66, 6-72 6-66, 6-72 2-10 6-4 1-7 6- 6-51, 6-62 1-21 1-7 6-65 1-17 6-40 7-22 7-16 7-22 7- - HP Deskjet 1220c | Support Guide - Page 227
6-13 4-3 4-3 4-2 4-3 4-2 4-4, 4-5 6-19 1-9 4-7 4-7 4-4 4-6 6-9 4-4, 4-5 1-17 1-17 1-17 8-3 1-17 1-17 7-38 1-17 1-17 1-9 1-9 7-6 7-5 8-2 1-9 8-3 1-9 1-9 1-9 1-10 6-48 1-9 7-8 7-27 7-4 1-5 6-61 6-68 5-4, 6-51, 663 4-3, 7-37 1-2, 6-26 1-4 7-25 7-36 7-36, 7-37 7-36 7-20 6-16 1-9 1-9 1-9 1-14 - HP Deskjet 1220c | Support Guide - Page 228
5-4 5-3, 6-28 6-68 5-7 6-19 1-11 1-12 1-12 1-11 1-11, 1-17 6-68 5-4, 6-63 6-68 6-19 6-50 6-18 1-12 6-53 1-11 7-3 5-6 1-11 1-12 6-18 6-17 6-19 6-18 6-20 6-22 6-16 6-25 6-22 6-24 6-24 1-11 1-5 1-9 6-61 6-23 3-4 2-11 2-6 1-21 2-13 2-8 6-39 6-37 6-9 3-3 6-36 4-3 2-2 1-8 1-2 7-21 1-8 1-9 7-35, 7-36 1-7 - HP Deskjet 1220c | Support Guide - Page 229
1-15 1-12, 1-13 1-14 1-12 1-12 6-28 6-60 2-2 6-49 2-8, 6-59 7-36 6-61, 6-72 6-34 1-17 1-23 1-24 1-24 1-19 1-21 1-21 1-19 7-35 7-19 7-35 7-35 6-61 6-13 4-3 4-3 6-25 4-3 1-4 1-7 1-7 1-16 1-5 1-7 1-7 1-6 1-6 1-6 1-7 1-7 1-7 1-11 1-4 1-4 1-11 1-4 1-7 1-7 1-8 1-7 1-7 1-4 1-15 1-5 1-5 1-8 1-7 1-8 1-4 7- - HP Deskjet 1220c | Support Guide - Page 230
7-34 4-3 4-3 7-3 6-61 6-13, 6-14 6-27 6-27, 6-29 6-33 6-4 6-55 6-47 6-10 6-13 6-16 6-30 5-3 6-9 6-6 6-49 6-25 6-3 6-2 3-7 6-27 6-57 6-36 7-35, 7-36 6-28 6-21 7-32 7-36 6-24 6-24 6-57 7-29 2-3 6-22 6-22 2-13 1-17 1-9 1-4 6-31 6-31 6-31 5-2 7-3 1-12 1-12 5-2 1-24, 1-26 1-7 7-35 6-24 - HP Deskjet 1220c | Support Guide - Page 231
© Copyright 2000 Hewlett-Packard Company Manual Part no. C2693-67058 http://bpd.sgp.hp.com/support
HP DeskJet 1220C
Professional Series
Service and Support
Guide