HP Deskjet 3000 User Guide
HP Deskjet 3000 - Printer - J310 Manual
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- HP Deskjet 3000 | User Guide - Page 1
HP Deskjet 3000 J310 series - HP Deskjet 3000 | User Guide - Page 2
- HP Deskjet 3000 | User Guide - Page 3
with cartridges Check the estimated ink levels 23 Order ink supplies...24 Replace the cartridges...25 Use single-cartridge mode...27 Cartridge warranty information 27 6 Connectivity Add the HP Printer to a network 29 Tips for setting up and using a networked printer 31 7 Solve a problem Improve - HP Deskjet 3000 | User Guide - Page 4
2 Contents - HP Deskjet 3000 | User Guide - Page 5
1 How Do I? Learn how to use your HP Printer • Printer parts • Load media • Replace the cartridges • Clear a paper jam • WiFi Protected Setup (WPS) How Do I? How Do I? 3 - HP Deskjet 3000 | User Guide - Page 6
Chapter 1 How Do I? 4 How Do I? - HP Deskjet 3000 | User Guide - Page 7
• Wireless Status Light Printer parts 1 Input tray 2 Paper-width guide for the input tray 3 Control panel 4 Cartridge door 5 Output tray 6 Output tray extender (also referred to as the tray extender) 7 Cartridges 8 USB port 9 Power connection: Use only with the power adapter supplied by HP Get - HP Deskjet 3000 | User Guide - Page 8
want to print. 4 Wireless button: Shows wireless menu on printer display. 5 Wireless light: Signals if there is a wireless connection. 6 Selection buttons: Use buttons to select menu items on the printer display. 7 Printer display: Displays estimated ink levels for the cartridges. Press the Quick - HP Deskjet 3000 | User Guide - Page 9
have the tape on, are not installed, incompatible or defective. Remove the pink tape if still on the cartridges. Insert cartridges if missing or insert compatible cartridges. See Identify a defective cartridge to identify if only one cartridge is a defective The printer is in an error state. To - HP Deskjet 3000 | User Guide - Page 10
If the problem persists, contact HP support. Solution Wireless signal off. Press wireless button to enable wireless printing and access wireless menu on the printer display. Indicates printer is searching for a wireless connection. Wait for connection to be established. If connection cannot be - HP Deskjet 3000 | User Guide - Page 11
application, click the Print button. 4. Make sure the product is the selected printer. 5. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. Print documents 9 Print - HP Deskjet 3000 | User Guide - Page 12
File menu in your software application, click Print. 4. Make sure the product is the selected printer. 5. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 10 Print - HP Deskjet 3000 | User Guide - Page 13
input tray of the HP Printer. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. NOTE: For specific software. For best results, consider using a label for the return address on envelopes. To print envelopes 1. Make sure the output tray is open. 2. Slide the paper guide - HP Deskjet 3000 | User Guide - Page 14
, and the product should have the appropriate settings. Cartridge tips • Use genuine HP ink cartridges. • Install both the black and tri-color cartridges correctly. For more information, see Replace the cartridges. • Check the estimated ink levels in the cartridges to make sure there is sufficient - HP Deskjet 3000 | User Guide - Page 15
Printer Software. In the Printer Software, click Printer Actions and then click Set Preferences to access the print driver. NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series Notes • Genuine HP ink cartridges - HP Deskjet 3000 | User Guide - Page 16
. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Paper/Quality tab. 6. In the Media drop-down list, click Photo Paper, Best Quality. NOTE: Photo - HP Deskjet 3000 | User Guide - Page 17
of these papers might not be available. ColorLok HP recommends plain papers with the ColorLok logo for inkjet printer. It is available in semi-gloss finish in several sizes, including A4, 8.5 x 11 inch, and 10 x 15 cm (4 x 6 inch) (with or without tabs). For longer-lasting photos, it is acid-free - HP Deskjet 3000 | User Guide - Page 18
HP Premium Inkjet Transparency Film HP Premium Inkjet HP Photo Value Pack HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional photos with your HP Printer. Original HP inks and HP - HP Deskjet 3000 | User Guide - Page 19
Paper basics Load media ▲ Select a paper size to continue. Load full-size paper a. Raise the input tray ❑ Raise the input tray. b. Lower the output tray ❑ Lower the output tray and pull out the tray extender. Load media 17 - HP Deskjet 3000 | User Guide - Page 20
Paper basics Chapter 4 c. Slide paper-width guide to the left ❑ Slide paper-width guide to the left. d. Load paper. ❑ Insert stack of paper into input tray with short edge forward and print side up. ❑ Slide stack of paper down until it stops. ❑ Slide paper-width guide to the right until it stops - HP Deskjet 3000 | User Guide - Page 21
Paper basics Load small-size paper a. Raise the input tray ❑ Raise the input tray. b. Lower the output tray ❑ Lower the output tray and pull out the tray extender. Load media 19 - HP Deskjet 3000 | User Guide - Page 22
Paper basics Chapter 4 c. Slide paper-width guide to the left. ❑ Slide paper-width guide to the left. d. Load paper. ❑ Insert stack of photo paper with short edge , load photo paper so that tabs are on top. ❑ Slide paper-width guide to the right until it stops at edge of paper. 20 Paper basics - HP Deskjet 3000 | User Guide - Page 23
Paper basics Load envelopes a. Raise the input tray ❑ Raise the input tray. b. Lower the output tray ❑ Lower the output tray and pull out the tray extender. c. Slide paper-width guide to the left. ❑ Slide paper-width guide to the left. Load media 21 - HP Deskjet 3000 | User Guide - Page 24
should face up. The flap should be on the left side and facing down. ❑ Slide stack of envelopes down until it stops. ❑ Slide paper-width guide to the right against stack of envelopes until it stops. Paper basics 22 Paper basics - HP Deskjet 3000 | User Guide - Page 25
: You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series 2. In the Printer Software, click Estimated Ink Levels. NOTE: If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in - HP Deskjet 3000 | User Guide - Page 26
HP Ink Cartridge Work with cartridges Locate the cartridge number in the Printer Software 1. Click the HP Printer desktop icon to open the Printer Software. NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3000 J310 series > HP Deskjet 3000 J310 series - HP Deskjet 3000 | User Guide - Page 27
Replace the cartridges To replace the cartridges 1. Check power. 2. Load paper. 3. Remove cartridge. a. Open cartridge door. Wait for print carriage to move to center of the product. b. Press down to release cartridge, then remove it from slot. Work with cartridges Replace the cartridges 25 - HP Deskjet 3000 | User Guide - Page 28
Chapter 5 4. Insert new cartridge. a. Remove cartridge from packaging. b. Remove plastic tape using pink pull tab. c. Slide cartridge into slot until it clicks into place. Work with cartridges 26 Work with cartridges - HP Deskjet 3000 | User Guide - Page 29
cartridge mode Install two print cartridges in the HP Printer to exit single-cartridge mode. Related topics Replace the cartridges Cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink - HP Deskjet 3000 | User Guide - Page 30
the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/ MM/DD format, may be found on the product as indicated: For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the product. Work with cartridges - HP Deskjet 3000 | User Guide - Page 31
. ❑ A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP Printer on. To connect the HP Printer using WiFi Protected Setup (WPS) 1. Do one of the following: Use - HP Deskjet 3000 | User Guide - Page 32
to the wireless network that you intend to install the HP Printer on. ❑ The network name assigned to your home network. Also called the SSID. ❑ WEP key or WPA Passphrase (if needed). To connect the product 1. Insert the product Software CD in the computer CD-ROM drive. 2. Follow the instructions on - HP Deskjet 3000 | User Guide - Page 33
Diagnostic Utility and other troubleshooting tips. Click here to go online for more information. • Learn how to change from a USB to wireless connection. Click here to go online for more information. • Learn how to work with your firewall and anti-virus programs during printer setup. Click here to - HP Deskjet 3000 | User Guide - Page 34
Chapter 6 Connectivity 32 Connectivity - HP Deskjet 3000 | User Guide - Page 35
are low on ink consider replacing them. 4. Align the printer cartridges To align the cartridges from the Printer Software NOTE: Aligning the cartridges ensures high-quality output. The HP Printer prompts you to align the cartridges when you print a document after installing a new cartridge. a. Load - HP Deskjet 3000 | User Guide - Page 36
In the Printer Software, click Printer Actions and then click Maintenence Tasks to access the Printer Toolbox. c. Click Clean Ink Cartridges. Follow the onscreen instructions. If the above solutions do not resolve the problem, click here for more online troubleshooting. 34 Solve a problem Solve - HP Deskjet 3000 | User Guide - Page 37
try to clear the jam automatically. If this does not work, the paper jam will need to be cleared manually. 2. Locate the paper jam Input tray If the paper jam is located near the back input tray, pull the print carriage to the right to access the paper jam. Solve a problem Clear a paper jam 35 - HP Deskjet 3000 | User Guide - Page 38
door. Gently push the door towards the printer until both latches snap into place. 3. Press the OK button on the control panel to continue the current job. If the above solutions do not resolve the problem, click here for more online troubleshooting. Prevent paper jams • Do not overfill the - HP Deskjet 3000 | User Guide - Page 39
set as the default printer NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue. Click here to go online for more information. Otherwise, follow the steps below. a. Depending upon your operating system, do one of the following: • Windows 7: From the Windows Start menu - HP Deskjet 3000 | User Guide - Page 40
the Windows Start menu, right click My Computer. • Click Manage, and then click Services and Applications. • Double-click Services, and then select Print Spooler. • Right-click Print Spooler, and click Restart to restart the service. b. Make sure the correct product is set as the default printer - HP Deskjet 3000 | User Guide - Page 41
color and black cartridge lights are blinking, and the power light is on, both cartridges may still have tape on, or are missing. First make sure that the pink tape has been removed from both cartridges, and that both cartridges are installed. If both cartridge Solve a problem Identify a defective - HP Deskjet 3000 | User Guide - Page 42
Close cartridge door ▲ Cartridge door must be closed to begin printing. Click here to go online for more information. Networking • Learn how to find your network security settings. Click here to go online for more information. • Learn about the Network Diagnostic Utility and other troubleshooting - HP Deskjet 3000 | User Guide - Page 43
minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com. Support process If you have a problem, follow these steps: 1. Check the - HP Deskjet 3000 | User Guide - Page 44
a call Call HP support while you are in front of the computer and the product. Be prepared to provide the following information: • Product name (HP Deskjet 3000 J310 series) • Model number (located inside the cartridge door) Product No. xxxxxx Model No. xxxxx xx HP Ink Cartridge • Serial number - HP Deskjet 3000 | User Guide - Page 45
for the HP Printer are provided in this section. For complete product specifications, see the Product Data Sheet at www.hp.com/support. System requirements For information about future operating system releases and support, visit the HP online support Web site at www.hp.com/support. Environmental - HP Deskjet 3000 | User Guide - Page 46
to 10 Paper size For a complete list of supported media sizes, see the printer software. Paper weights Plain Paper: 64 to 90 g/m² • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Print resolution HP. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated - HP Deskjet 3000 | User Guide - Page 47
information from the HP Web site. Go to: www.hp.com/support. Environmental product designed to separate easily. Fasteners and other connections are easy to locate, access, and remove Material safety data sheets • Recycling program • HP inkjet supplies recycling program • Power consumption • Disposal - HP Deskjet 3000 | User Guide - Page 48
/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more - HP Deskjet 3000 | User Guide - Page 49
, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des vânzătorul de la care aţi achiziţionat produsul. Chemical Substances HP is committed to providing our customers with information about the chemical substances - HP Deskjet 3000 | User Guide - Page 50
found at: www.hp.com/go/reach. Toxic and hazardous substance table Technical information Regulatory notices The HP Printer meets product requirements cord • HP Deskjet 3000 J310 series declaration of conformity • European Union Regulatory Notice • Regulatory wireless statements Regulatory model - HP Deskjet 3000 | User Guide - Page 51
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However - HP Deskjet 3000 | User Guide - Page 52
Chapter 8 Notice to users in Japan about the power cord Technical information 50 Technical information - HP Deskjet 3000 | User Guide - Page 53
-01 Hewlett-Packard Company SE 34th Street, Vancouver, WA 98683-8906, USA declares, that the product Product Name and Model: HP Deskjet 3000 printer J310 series Regulatory Model Number: 1) VCVRA-1005 Product Options: All Radio Module: SDGOB-0892 Power Adapters: 0957-2286 0957-2290 (China - HP Deskjet 3000 | User Guide - Page 54
only if powered with the correct CE-marked AC adapter provided by HP. If this product has telecommunications functionality, it also complies with the for EU non-harmonized telecommunications products, such as wireless LAN. The wireless telecommunications functionality of this product may be used in - HP Deskjet 3000 | User Guide - Page 55
is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential Radio Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 and RSS GEN of Industry Canada - HP Deskjet 3000 | User Guide - Page 56
Technical information Chapter 8 European Union regulatory notice Products with 2.4-GHz wireless LAN devices France L'utilisation de cet equipement (2.4 GHz Wireless LAN) est soumise a certaines restrictions: Cet equipement peut etre utilise a l'interieur d'un batiment en utilisant toutes les - HP Deskjet 3000 | User Guide - Page 57
29, 30 P paper recommended types 15 phone support 41 phone support period period for support 41 print specifications 44 R recycle ink cartridges 46 regulatory notices regulatory model identification number 48 wireless statements 52 S support process 41 system requirements 43 T technical information - HP Deskjet 3000 | User Guide - Page 58
56 Index
HP Deskjet 3000 J310 series