HP Deskjet 3300 HP Deskjet 3300/3400 Series printers - (English) Macintosh Use
HP Deskjet 3300 Manual
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- HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 1
hp deskjet 3300/3400 series printer table of contents notices notices and acknowledgements terms and conventions accessibility using the onscreen user's guide special features getting started printer features power button and light paper tray print cartridges connectivity printing using the printer - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 2
cleaning print cartridges manually cleaning print cartridges maintaining print cartridges maintaining the printer body removing ink from skin and clothing using the hp inkjet utility troubleshooting printer is not printing problems with printouts printer light is flashing or on printer is slow - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 3
notices q notices and acknowledgements q terms and conventions q accessibility q using the onscreen user's guide 3 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 4
this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for any errors or for - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 5
a series of software steps. For example: Click Macintosh HD > Utilities > hp inkjet utility to open the HP Inkjet Utility. cautions and warnings A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution! Do not touch the print cartridge ink nozzles - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 6
accessibility For accessibility information, visit Apple's Website at http://www.apple.com/disability/. 6 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 7
Use the following tools to view and navigate the onscreen user's guide in Acrobat Reader: q View Buttons: Click these buttons to change page views: View the page in actual size Fit the page in the window Fit the page width in the window q Zoom: Use to zoom in on a page q Bookmarks: Click a bookmark - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 8
an HP Deskjet printer that is equipped with several exciting features: User friendly: Easy to operate. Lightweight: Small, compact, and easy to set up, store, or carry. Print capability: Single-cartridge printing which allows the printer to operate with only the tri-color print cartridge installed - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 9
getting started q printer features q power button and light q paper tray q print cartridges q connectivity 9 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 10
printer features The HP printer has several features to make printing easier and more efficient. To view a printer feature, click below on the name of the feature. 1. power button and light 2. paper tray 3. print cartridges and print cradle 4. connectivity 10 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 11
light Press the Power button to turn the printer on or off. It may take a few seconds for the printer to turn on after pressing the Power button. 1. power button Caution! Always use the Power button on the front of the printer to turn the printer on or off. Using a power strip, surge protector - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 12
paper tray The flip-up paper tray holds paper or other media to be printed. Unfold the paper tray before printing: 1. Raise the printer cover. 2. Lower the paper tray. 3. Flip out the tray extension. 4. Lower the printer cover. 12 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 13
loading paper Print different sizes of media by sliding the paper guide to the right or left. The printer deposits printed pages on the top of the paper tray. The print cartridges must be installed before printing. 13 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 14
number C8727A tri-color C8728A For installation instructions, see replacing print cartridges. For storage instructions, see maintaining print cartridges. For recycling instructions, see print cartridge recovery. single and dual cartridge printing The HP Deskjet 3300/3400 series printer can print - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 15
connectivity The HP printer connects to the computer with a Universal Serial Bus (USB) cable, which is purchased separately. The computer must be running the Mac OS 9.x or OS X operating system to use a USB cable. For instructions on connecting your printer with a USB cable, see the Setup poster - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 16
printing Click one of the topics below for an explanation of the printer software: q using printer software with Mac OS 9.x and X Classic q using printer software with Mac OS X Click the topic below for instructions on basic printing: q printing a document Click the appropriate topic below for - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 17
with Mac OS 9.x and X Classic The printer is controlled by software installed on your computer. Use the printer software to perform the following tasks: q choosing the printer q printing from the computer's desktop q checking the printer status q using the page setup dialog box q using the print - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 18
in formatting and pagination before printing. setting up the printer Follow these steps to set up the printer: 1. Select Chooser from the Apple menu. 2. Click the HP device icon in the left side of the Chooser dialog box. 3. Click hp deskjet printer in the right side of the Chooser dialog box - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 19
of documents at once or print a document that is formatted for a particular printer. Use one of the following methods to print from the desktop: q Drag the icons of the documents you want to print to the printer icon on the desktop. q Select the icons of the documents you want to - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 20
Page Setup dialog box to modify a document's layout. displaying the page setup dialog box To display the Page Setup dialog box, open the software program used to create the document, then select File > Page Setup. description The following options are available on the Page Setup dialog box: 1. Page - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 21
using the print dialog box Use the Print dialog box to modify print settings for the document you are printing. The options displayed depend on the panel selected. displaying the print dialog box To display the Print dialog box, open the document you want to print, then select File > Print. print - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 22
are available for all paper types): r FastDraft: Fastest printing. r Normal: Everyday printing. r Best: Highest quality printing. r High Resolution Photo: (hp deskjet 3400 series printers only) Provides 2400 dpi printing for high-quality photos. Best mode and Photo Paper must be selected to use this - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 23
background printing Use the Background Printing panel for these functions: 1. Print In: Choose one of the following: r Foreground: Faster printing. r Background: Allows you to use the computer while the document prints. 2. Print Time: Choose one of the following: r Urgent: Begin printing as soon as - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 24
the Print Status dialog box to see the status of the document as it is printing. displaying the print status dialog box Double-click the hp printer icon on the desktop to display the Print Status dialog box. using the print status dialog box The following options are available in the Print - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 25
using printer software with Mac OS X The printer is controlled by software installed on the computer. For instructions on using the printer software, select one of the following topics: q using the page setup dialog box q using the print dialog box q using print center Mac OS X Classic is a Mac - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 26
2. Format for: Select the printer name. 3. Paper Size: Select the paper size. 4. Orientation: Click the appropriate icon for the page . menu and buttons Use the menu and buttons for these functions: 1. Printer: If necessary, select the printer. 2. Presets: Select a group of saved print options. 26 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 27
3. Panel Menu: Click the menu to select different panels: Copies and Pages, Layout, Output Options, Paper Type/ Quality, an application-specific panel, or a summary of print settings for the document. 4. ?: Click to view Mac Help. 5. Preview: Click to see a preview of the printed document. 6. Cancel - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 28
layout Use the Layout panel for these functions: 1. Pages per Sheet: Select the number of pages to print on each sheet of paper. 2. Layout Direction: Select the appropriate layout if you are printing multiple pages on a sheet of paper. 3. Border: Select the border to appear around each page. output - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 29
modes are available for all paper types): r FastDraft: Fastest printing. r Normal: Everyday printing. r Best: Highest quality printing. r High Resolution: (hp deskjet 3400 series printers only) Provides 2400 dpi printing for high-quality photos. Best mode and Photo Paper must be selected to use this - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 30
print center Use Print Center to: q Manage available printers q Select a default printer q Add a printer q Manage print jobs displaying print center Follow these steps to display Print Center: 1. Click Applications in the Finder window. 2. Select the Utilities folder. 3. Select the Print Center - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 31
Make Default r Press Command + d A blue bullet appears next to the printer name to indicate that it is the default printer. adding a printer Follow these steps to add a printer to your computer: 1. Open Print Center. For instructions on opening Print Center, see displaying print center. 2. Click the - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 32
managing print jobs Use Print Center to manage print jobs. 1. Open Print Center. For instructions on opening Print Center, see displaying print center. 2. Select the printer. The print queue appears. 3. Select a print job by clicking the name of the job. 4. Use the buttons to manage the print job: r - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 33
your HP Deskjet 3300/3400 series printer must have a black print cartridge installed. If a tri-color print cartridge is installed, remove it so that only the black print cartridge remains in the print cartridge cradle. Be sure to store the tri-color print cartridge properly. For storage instructions - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 34
your HP Deskjet 3300/3400 series printer must have a black print cartridge installed. If a tri-color print cartridge is installed, remove it so that only the black print cartridge remains in the print cartridge cradle. Be sure to store the tri-color print cartridge properly. For storage instructions - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 35
to 100 sheets of paper in the tray. 4. Slide the paper guide firmly against the paper. printing on plain paper My computer runs Mac and X Classic 1. If necessary, open the Page Setup dialog box and select the printer, page size, scaling, or orientation options. 2. Open the Print dialog box, then - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 36
If necessary, open the Page Setup dialog box and select the printer, page size, scaling, or orientation options. 2. Open the Print dialog box, then select the following setting: panel Paper Type/Quality setting Paper type: Plain/Inkjet 3. Select any other desired print settings. 4. After you have - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 37
tray at one time. q Avoid using envelopes that have clasps or windows. q Avoid using envelopes that are shiny or embossed; envelopes with in the paper tray. preparing to print 1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. Place no more than 10 envelopes - with the flap side on - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 38
envelope size Orientation: Appropriate envelope orientation 2. Click OK. 3. Open the Print dialog box, then select the following setting: panel General setting Paper Type: Plain/Inkjet 4. Select any other desired print settings. 5. After you have selected the print settings, click OK. 38 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 39
orientation 2. Click OK. 3. Open the Print dialog box, then select the following setting: panel Paper Type/Quality setting Paper type: Plain/Inkjet 4. Select any other desired print settings. 5. After you have selected the print settings, click Print. For a description of available print options - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 40
For great results use hp premium plus transparency film. preparing to print 1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. printer. 5. Carefully push the transparencies forward until they stop so that none of the adhesive strips catch on one another. 6. Slide the paper guide - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 41
them to the top of the tray. printing transparencies with Mac OS X 1. If necessary, open the Page Setup dialog box and select the printer, page size, scaling, or orientation options. 2. Open the Print dialog box, then select the following setting: panel Paper Type/Quality setting Paper type - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 42
q Use only paper labels that are designed specifically for inkjet printers. q Use only A4 letter or US letter paper sizes ink will not dry on these labels. q Never place more than 20 sheets of labels in the tray at one time. preparing to print 1. Unfold the paper tray. 2. Slide the paper guide to - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 43
includes a label printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. My computer runs Mac OS the following settings: panel General setting Paper Type: Plain/Inkjet Quality: Normal 4. Select any other desired print settings. - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 44
orientation 2. Click OK. 3. Open the Print dialog box, then select the following settings: panel Paper Type/Quality setting Paper type: Plain/Inkjet Quality: Normal 4. Select any other desired print settings. 5. After you have selected the print settings, click Print. For a description of - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 45
they stop. 6. Slide the paper guide firmly against the edge of the cards. printing index cards and other small media If your software program includes a card printing feature, follow the instructions provided by the software program. Otherwise, follow the instructions below. My computer runs Mac - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 46
: Appropriate orientation 2. Click OK. 3. Open the Print dialog box, then select the following settings: panel General setting Paper Type: Plain/Inkjet Quality: Normal 4. Select any other desired print settings. 5. After selecting the print settings, click OK. If an out of paper message - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 47
orientation 2. Click OK. 3. Open the Print dialog box, then select the following settings: panel Paper Type/Quality setting Paper type: Plain/Inkjet Quality: Normal 4. Select any other desired print settings. 5. After selecting the print settings, click Print. If an out of paper message - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 48
until they stop. 6. Slide the paper guide firmly against the edges of the print media. printing Hagaki cards If your software program includes a card printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. My computer runs Mac OS - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 49
size Orientation: Appropriate orientation 2. Click OK. 3. Open the Print dialog box, then select the following setting: panel General setting Paper Type: Plain/Inkjet Quality: Normal or Best 4. Select any other desired print settings. 5. After you have selected the print settings, click OK. 49 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 50
2. Click OK. 3. Open the Print dialog box, then select the following settings: panel Paper Type/Quality setting Paper type: Plain/Inkjet Quality: Normal 4. Select any other desired print settings. 5. After selecting the print settings, click Print. For a description of available print - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 51
picture, scan a photo, or have your local camera shop provide an electronic file of the photo. q Use hp photo papers for great results. preparing to print 1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. Fan the edges of the photo paper to separate them, then align the edges - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 52
printing photographs My computer runs Mac OS 9.x or I am using a Mac OS 9.x application on a Mac OS X computer Mac OS 9.x and X Classic I am using an application built for Mac OS X Mac OS X printing photographs with Mac OS 9.x and X Classic 1. Open the Page Setup dialog box, then select the - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 53
printing photographs with Mac OS X 1. Open the Page Setup dialog box, then select the following settings: panel setting Page Attributes Page Size: Appropriate paper size Orientation: Appropriate orientation 2. Click OK. 3. Open the Print dialog box, then select the following settings: panel - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 54
until they stop. 6. Slide the paper guide firmly against the edge of the cards. printing greeting cards If your software program includes a card printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. My computer runs Mac OS 9.x or - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 55
Orientation: Appropriate orientation 2. Click OK. 3. Open the Print dialog box, then select the following settings: panel General setting Paper Type: Plain/Inkjet Quality: Normal or Best 4. Select any other desired print settings. 5. After selecting the print settings, click OK. If an out of - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 56
orientation 2. Click OK. 3. Open the Print dialog box, then select the following settings: panel Paper Type/Quality setting Paper type: Plain/Inkjet Quality: Normal or Best 4. Select any other desired print settings. 5. After selecting the print settings, click Print. If an out of paper - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 57
q replacing print cartridges q refilling print cartridges q calibrating print cartridges q automatically cleaning print cartridges q manually cleaning print cartridges q maintaining print cartridges q maintaining the printer body q removing ink from skin and clothing q using the hp inkjet utility 57 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 58
numbers. For the correct part numbers, see print cartridges. When a print cartridge is empty, leave the empty print cartridge in the print cartridge cradle until it is replaced. To replace a print cartridge: 1. Press the Power button to turn on the printer. 2. Open the top cover. The cradle moves to - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 59
2. ink nozzles 3. plastic tape 5. Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance. 6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the top cover. 8. Open the HP Inkjet Utility - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 60
refilling print cartridges To get the best performance from your HP printer, use only genuine, factory-filled HP print cartridges. Caution! Damage that is directly attributable to modified or refilled HP print cartridges is specifically excluded from the HP printer's warranty coverage. 60 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 61
print cartridges After a print cartridge is replaced, align the print cartridges to ensure the best print quality. Alignment is performed from the HP Inkjet Utility. 1. Open the HP Inkjet Utility. 2. Select the Calibrate panel. 3. Click the Align button, then follow the onscreen instructions. 61 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 62
the following procedure: 1. Open the HP Inkjet Utility. 2. Select the Clean panel. 3. Click the Clean button, then follow the onscreen instructions. If your printouts are still missing lines or dots after cleaning, one of the print cartridges may be low on ink. If ink streaks still appear on your - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 63
cradle: q Distilled water q Cotton swabs or other soft, lint-free material that will not stick to the cartridges Be careful not to get ink on your hands or clothing as you clean. preparing to clean 1. Press the Power button to turn on the printer, then raise the top cover. The cradle moves to the - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 64
are still present. 4. Repeat steps 1 through 3 for the second print cartridge. 5. Wipe the underside of the print cartridge cradle walls using clean, moistened cotton swabs. Repeat this process until no ink residue appears on a clean swab. 1. print cartridge cradle 2. print cartridge cradle walls 64 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 65
the print cartridges and close the printer's top cover. 7. Connect the power cord to the back of the printer. 8. Press the Power button to turn on the printer. 9. Open the HP Inkjet Utility, select the Calibrate panel, then click the Align button. 10. Repeat the cleaning procedure if ink streaks - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 66
to touch the nozzle plate. q Once the print cartridges are installed in the printer, leave them in the print cartridge cradle unless they are being manually cleaned. This prevents ink from evaporating or clogging the print cartridges. q Do not unplug the printer until printing is complete and the - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 67
not use household cleaners or detergents. q Use a soft, damp cloth to remove dust, smudges, stains, and spilled ink from the exterior of the printer case. printer interior Caution! Do not clean the printer's interior. Keep all liquids out of the interior. print cradle rod Do not lubricate the rod on - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 68
from skin and clothing Follow these steps to remove ink from skin and clothing: to remove ink from... do this... skin Wash the affected area with an abrasive soap. white fabric Wash the fabric in cold water using chlorine bleach. color fabric Wash the fabric in cold water using sudsy ammonia - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 69
using the hp inkjet utility The HP Inkjet Utility contains tools to calibrate the printer, clean the print cartridges, print a test page, and find Website support information. Select the appropriate option: My computer runs Mac OS 9.x My computer runs Mac OS X Mac OS 9.x Mac OS X Mac OS 9.x - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 70
Cleans the print cartridges. r Ink Levels: Provides estimated ink levels. r Calibrate: Aligns the print cartridges. r Support: Provides access to the HP Website where you can find support for the printer and information about HP products and supplies. r Register: Accesses the HP Website to register - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 71
-click Utilities. 3. Select hp inkjet utility. using print center 1. Click Applications in the Finder window. 2. Select the Utilities folder. 3. Click the Print Center icon to open Print Center. 4. Select the printer name. 5. Select Printers > Configure Printer to open the HP Inkjet Utility. 71 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 72
Cleans the print cartridges. r Ink Levels: Provides estimated ink levels. r Calibrate: Aligns the print cartridges. r Support: Provides access to the HP Website where you can find support for the printer and information about HP products and supplies. r Register: Accesses the HP Website to register - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 73
troubleshooting Click the topic below that best describes the problem: q printer is not printing q problems with printouts q power light is flashing or on q printer is slow q out of paper message If you continue to have problems after investigating the above topics, contact HP support for customer - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 74
is connected to the power source q The cable connections are secure q The printer is turned on q The print cartridges are properly installed q The media is correctly placed in the paper tray q The printer's top cover is closed q The Rear Access Door is attached check the power light If the Power - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 75
paper problems paper jam Follow each of these steps until the paper jam is cleared. 1. Remove the paper from the paper tray. 2. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 3. Remove the Rear Access Door. Press the - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 76
are two methods for solving the conflict: q Attach the printer's USB cable directly to the computer. - or - q If the printer is attached to a hub, do not use other USB devices attached to the hub while printing. networking problems The HP Deskjet 3300/3400 printers do not support networking. 76 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 77
that best describes the problem: q print quality is cartridges need to be cleaned. For cleaning instructions, see automatically cleaning print cartridges. text and images are misaligned If the text and images on your printouts are misaligned, then calibrate the printer to align the print cartridges - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 78
software application. photos are not printing correctly check the paper tray 1. Verify that the photo paper is placed in the paper tray with the print side down. 2. Slide the paper forward until it stops. 3. Slide the paper guides firmly against the paper, then push in the tray. check the printer - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 79
Resolution Photo blank pages print or color is missing from printout q The protective piece of plastic tape may still be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges. q The print cartridges may be out of ink. Replace one or both empty - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 80
is off, the printer is off. q If the Power light is flashing, there is an error. diagnosing possible errors if an error message appears on screen Read the on-screen error message explaining the problem and its solution. if no error message appears on screen 1. Open the HP Inkjet Utility. 2. Select - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 81
For information about printing graphics or photographs, see photographs. printer driver is outdated An outdated printer driver may be installed. For information about updating the printer driver, visit HP's Website at: http://www.hp.com/support. computer does not meet system requirements Verify that - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 82
out of paper message If an out of paper message appears, verify that the paper or other media is positioned properly in the paper tray. Slide the paper guide so that it fits firmly against the edges of the paper. 82 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 83
specifications q printer specifications q minimum system requirements q environmental statement q print cartridge recovery q limited warranty q regulatory notices 83 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 84
hp deskjet 3300 series printers hp deskjet 3400 series printers black text print speed * 3300 series printers: FastDraft: Up to 8 pages per minute 3400 series printers: FastDraft: Up to 10 pages per minute *These are approximate figures. Exact speed varies with system configuration, software - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 85
3300/3400 series color resolution (depending on paper type) print quality render FastDraft 300 series) print technology Drop-on-demand thermal inkjet printing software compatibility USB connection: Mac OS 9.x or Mac OS X (version 10.1x) memory 768 KB built-in RAM (3300 and 3400 series printers) - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 86
weight 2.04 kg (4.5 lb) without power module or print cartridges operating environment Maximum operating conditions: Temperature: 50 to 95 degrees F, 10 to 35 degrees C Humidity: 15 to 80 percent RH non-condensing Storage conditions: Temperature: - - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 87
210 x 297 mm Transparencies: U.S. Letter 216 x 279 mm (8.5 x 11 in) A4 210 x 297 mm Photo: Photo (with tear-off tab): 102 x 152 mm (4 x 6 in) print cartridges Black: 27 C8727A Tri-Color: 28 C8728A 87 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 88
minimum system requirements Your computer must meet the following minimum requirements: USB connection Mac OS 9.x PowerPC Mac OS-based computer with a USB port Minimum 128 MB RAM Mac OS X (version 10.1.x) and X Classic PowerPC Mac OS-based computer with a USB port Minimum 128 MB RAM 88 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 89
continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 90
office products. ENERGY STAR is a US registered service mark of the USEPA. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. Energy consumption in off-mode: When the printer is off, a minimal amount of energy is - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 91
countries than any other print cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam and - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 92
Latin America: 3320 series Latin America: 3420 series software 90 days 90 days 90 days 90 days 90 days printer 90 days 1 year 1 year 90 days 1 year extent of limited warranty Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 93
period, notice of a defect in any software, media, or ink cartridge covered by HP's warranty, HP shall replace the defective product. If HP receives notice of a defect in any hardware product covered by HP's warranty during the applicable warranty period, HP shall either repair or replace the - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 94
: q Consult your reseller to get extended coverage. To find HP resellers in the U.S., visit HP's service locator at www.hp.com/service_locator. q If your reseller does not offer service contracts, call HP directly and ask about our HP service agreements. In the U.S. call (800) 446-0522; in Canada - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 95
15 of the FCC Rules. For further information, contact: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 96
LED indicator statement The display LEDs meet the requirements of EN 60825-1. 96 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 97
index A B C E F G H I L M N O P R S T U W A accessibility B blank pages print C cleaning print cartridges automatically manually connectivity E energy consumption envelopes environmental statement F features G grayscale printing greeting cards H Hagaki cards I images misaligned 97 - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 98
L labels light about flashing or on loading paper M maintenance print cartridge printer body minimum system requirements misaligned images text N notices and acknowledgements O out of paper message P paper jam paper tray photographs not printing correctly preparing to print - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 99
print cartridges calibrating cleaning automatically cleaning manually maintaining part numbers recovery program recycling refilling replacing printing document envelopes grayscale greeting cards Hagaki cards labels not printing paper problems photographs plain paper printout problems quality slow - HP Deskjet 3300 | HP Deskjet 3300/3400 Series printers - (English) Macintosh Use - Page 100
R recycling refilling print cartridges regulatory notices removing ink from skin and clothing S special features specifications system requirements T terms and conventions text misaligned troubleshooting U USB cable USB problems W warranty 100
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table of contents
notices
notices and acknowledgements
terms and conventions
accessibility
using the onscreen
user’s guide
special features
getting started
printer features
power button and light
paper tray
print cartridges
connectivity
printing
using the printer software with Mac OS 9.x and X Classic
using printer software with Mac OS X
printing a document
plain paper
envelopes
transparencies
labels
1
hp deskjet 3300/3400 series printer