HP Deskjet 3810/3820 HP Deskjet 3820 Series - (English) Reference Guide
HP Deskjet 3810/3820 Manual
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- HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 1
hp deskjet 3820 series reference guide - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 2
reference guide: terms The hp deskjet 3820 series printer may be referred to as the HP Deskjet 3820 printer, the HP Deskjet, or the HP printer. symbols The > symbol guides you through a series of software steps. For example: Click Start > Programs > Hewlett-Packard > [hp deskjet printer] > release - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 3
hp deskjet 3820 series printer 1 what's in the box 1 connectivity 1 USB cable 1 parallel cable 1 finding information 2 viewing the onscreen user's guide 3 Windows 3 Macintosh 4 DOS 4 buttons and lights 5 cancel button 5 print cartridge status symbol and light 5 resume button and light - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 4
English iv - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 5
hp deskjet 3820 series printer what's in the box Thank you for buying an hp deskjet 3820 series printer! Your printer box contains the following items: 1. printer 2. setup posters 3. this reference guide 4. printer software CD 5. black (hp 15) print cartridge 6. tri-color (hp 78) print cartridge - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 6
help. see... hp deskjet 3820 series CD for information about... Begin with the printer software CD to setup the printer and install the printer software. The printer software CD provides setup instructions. platform Windows Windows • Installation and troubleshooting setup poster • Printer - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 7
user's guide provides instructions for using the HP printer. Information is also provided to help you solve printer problems that may occur. Windows When you install the printer software, the onscreen user's guide is installed automatically. Open the user's guide through the HP Printer Assistant - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 8
user's guide. To open the user's guide: 1. Insert the printer software CD into the computer's CD-ROM drive. The HP Deskjet screen is displayed. 2. Select the User's Manuals folder for your language. 3. Do one of the following: • Double-click the User's Guide icon if Acrobat Reader is installed on - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 9
the current print job. print cartridge status symbol and light The light beside the Print Cartridge Status symbol flashes when a print cartridge is low on ink or incorrectly installed or the printer's top cover is open. resume button and light The Resume light flashes when an action is required - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 10
cradle. 7. Secure the cradle latch, then close the top cover. 8. Verify that plain paper is loaded in the In tray, then print a calibration page to align the print cartridges. For instructions on aligning the print cartridges, see "calibrating the print cartridges" in the onscreen user's guide. 6 - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 11
English installation troubleshooting Windows Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user's guide in the Printer Assistant. See "accessing the user's guide" on page 3 of this reference guide - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 12
the CD-ROM drive, and select Remove printer software. Follow the onscreen instructions. • Open the Printer Assistant and select Tools and Updates > uninstall software. • Select Start > Programs > Hewlett-Packard > [hp deskjet printer] > uninstall software. 2.Close any virus protection programs or - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 13
English installation troubleshooting, continued Windows USB Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user's guide. what is the problem? The Plug and Play operation will not complete (The New - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 14
English installation troubleshooting, continued Windows USB, continued what is the problem? I set up the printer before inserting the CD, and connected a USB cable between the printer and my computer. The New Hardware Wizard did not appear. possible causes... to solve the problem... You may not - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 15
the CD-ROM drive, and select Remove printer software. Follow the onscreen instructions. • Open the Printer Assistant and select Tools and Updates > uninstall software. • Select Start > Programs > Hewlett-Packard > [hp deskjet printer] > uninstall software. 2.Close any virus protection programs or - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 16
English installation troubleshooting, continued Windows USB, continued what is the problem? When I connect a USB cable between the printer and my computer, an "Unknown Device" message appears. If you are using Windows 2000, the "Unknown Device" message does not mean that there is a problem. However - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 17
HP printer or solving problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1. Use the onscreen user's guide. See "viewing the onscreen user's guide" on page 3. 2. Access HP e-support. • Check HP's Web support pages - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 18
help, try these other free support options: • user's guide; see "viewing the onscreen user's guide" on page 4. • setup poster • HP e-support If you cannot solve the problem using these resources, call an HP support technician while you are in front of your computer and printer. For faster service - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 19
phone numbers If you need help solving a problem, contact HP support using one of the phone numbers in the table below.For the most up-to-date list of phone numbers for your country/region, refer to HP's Website: http://www.hp.com/cpso-support/guide/ psd/expectations.html country/region Africa - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 20
the problem and coordinate the repair process. For a list of HP support phone numbers, see "support phone numbers" on page 15. HP support will direct you to the best solution, whether it is an authorized service provider or an HP facility. This service is free during your HP printer's limited - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 21
or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 3. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge covered by HP's warranty, HP shall - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 22
remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT WILL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 23
to 10 pages per minute Normal: Up to 4.5 pages per minute Best: Up to 1 page per minute * These are approximate figures. The exact speed varies with the system configuration, software program, and number should not be confused with the marketing name (HP Deskjet 3820) or product number (C8952). 19 - HP Deskjet 3810/3820 | HP Deskjet 3820 Series - (English) Reference Guide - Page 24
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