HP Deskjet 3840 HP Deskjet 3840 Printer series - (English) Reference Guide
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- HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 1
Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 2
reference guide contains the following information about your printer: Finding information 3 Connecting to the printer 4 Printer operation 5 Print cartridges 5 Troubleshooting 6 Installation troubleshooting for Windows 7 Printer is not printing after installation 9 Paper jam 11 HP support - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 3
software compatibility issues with the Macintosh operating system. To view the readme file, double-click the HP DJ 3840 Readme icon on the desktop. Troubleshooting This reference guide contains troubleshooting information for printer installation, printer usage, and paper jams. See "Troubleshooting - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 4
a USB 2.0 full-speed compliant cable that does not exceed 3 meters (10 feet) in length. Use the cable with Windows 98, Millennium Edition (Me), 2000, and XP, and with Macintosh computer systems. For instructions about connecting the printer with a USB cable, see the setup poster that came with the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 5
and off. The light on the Power button stays lit when the printer is printing or ready to print. Press the Cancel button to cancel the current print job. Print cartridges The following print cartridges can be used with the printer. Print cartridge Black Tri-color Photo Selection number 27 28 58 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 6
have problems setting up the HP printer, if you cannot print after you set up the printer, or if a paper jam occurs. This section also explains where to find additional troubleshooting information. Section Installation troubleshooting for Windows Printer is not printing after installation Paper jam - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 7
OK. 7. Follow the onscreen instructions to install the printer software. Problem When I connect a USB cable between the printer and the computer, an "Unknown Device" message appears. Note: This is not a problem if you are using Windows 2000. If you are using Windows 2000 and this message appears - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 8
on page 7. b. Follow the onscreen instructions, and when the installation program looks for new hardware, connect the USB cable and the power cord to the printer, and make sure that the printer is on. c. Follow the onscreen instructions to finish the installation. Note: Restart the antivirus program - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 9
is not responding. See page 10. The printer has a paper jam. See page 11. The print quality is poor. The Power light is flashing. The document is misprinted. Photos are not printing correctly. Borderless printing problems exist. See the onscreen user's guide. See "Finding information" on page - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 10
Problem (Windows only) The printer software seemed to install correctly, but the printer name does not appear in the list of printers after I click Print on the File menu or in the Printers folder in Control Panel. Possible causes Solution The printer software failed to install. 1. Quit any - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 11
is poor • Power light is flashing • Document is misprinted • Photos are not printing correctly • Borderless printing problems • Document prints slowly • Error messages To view the onscreen user's guide • Windows: Click Start, point to Programs, point to HP, point to HP Deskjet 3840 Series, and - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 12
following features: • Fast access to qualified online support specialists • Software and printer driver updates for your product • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that are available when you register - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 13
system configuration, software program, and document complexity. For maximum printer performance when printing black text, HP recommends that you use the black print cartridge (selection number 27). Using other supported print cartridges could result in slower print speeds. Power consumption Less - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (English) Reference Guide - Page 14
Media size Note: For a complete list of supported media sizes, see the printer software. Paper Letter: 216 x 279 mm (8.5 x 11 inches) Legal: 216 x 356 mm (8.5 x 14 inches) not be confused with the marketing name (HP Deskjet 3845, HP Deskjet 3848 etc.) or product numbers (C9037A, C9038D etc.). 14
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English
English
Edition 1, 09/2004
Copyright 2004 Hewlett-Packard Company
Notice
© 2004 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation or translation without prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained
herein.
Acknowledgements
Microsoft
®
and Windows
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are registered trademarks of Microsoft Corporation.