HP Deskjet 3840 HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide
HP Deskjet 3840 Manual
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- HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 1
's Guide 1 HP Deskjet 3840 series printer To find an answer to a question, select one of the following topics: • Notices • Special features • Getting started • Connecting to the printer • Printing photos • Printing other documents • Printing tips • Printer software • Maintenance • Troubleshooting - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 2
of Adobe Systems Incorporated. © 2004 Copyright Hewlett-Packard Development Company, L.P. 2.2 Terms and conventions The following terms and conventions are used in the user's guide. Terms The HP Deskjet printer may be referred to as the HP printer or printer. Cautions, warnings, and notes A Caution - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 3
HP Deskjet 3840 series printer User's Guide Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning: Keep both new and - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 4
HP Deskjet 3840 series printer User's Guide 3 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: • Brilliant photo-quality printing: Great printing performance with the black and tri-color print cartridges installed. • Six-ink - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 5
HP Deskjet 3840 series printer User's Guide 4 Getting started For an overview of the printer features, see the printer features page. Click the appropriate topic for a description of a printer feature: • Buttons and light • Paper trays • Print cartridges • Ink-backup mode 4.1 Printer features The HP - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 6
HP Deskjet 3840 series printer User's Guide 1. Print cartridges 2. Ink-backup mode 1. USB port 4.2 Buttons and light Use the printer buttons to turn the printer on and off and to cancel a print job. 6 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 7
HP Deskjet 3840 series printer User's Guide 1. Power button and light 2. Print Cancel button Power button and light The Power button turns the printer on and off. After you press the Power button, a few seconds might elapse before the printer turns on. The light on the Power button gives you visual - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 8
HP Deskjet 3840 series printer User's Guide 2. Lower the In tray 3. Lower the Out tray 4. Pull out the Out-tray extension, and then unfold the Out-tray extension stop. 8 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 9
HP Deskjet 3840 series printer User's Guide 5. Lower the printer cover and turn on the printer. In tray The In tray holds paper and other media to be printed. 1. In tray Print on different sizes of media by sliding the paper guide to the right or to the left. 9 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 10
HP Deskjet 3840 series printer User's Guide 1. Press and slide the paper guide Out tray Printed pages are deposited in the Out tray. 1. Out tray Raise the printer cover and the Out tray to load paper. Lower the printer cover and the Out tray before printing. To prevent paper from falling out of the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 11
HP Deskjet 3840 series printer User's Guide Folding the paper trays Follow these steps to refold the paper trays: 1. Remove the paper or other media from the paper trays, and then turn off the printer. 2. Raise the printer cover. 3. Fold the Out-tray extension stop, and then push the Out-tray - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 12
HP Deskjet 3840 series printer User's Guide 5. Raise the In tray. 6. Reach underneath the In tray, and then lift the tray until it locks into place. 7. Lower the printer cover. 4.4 Print cartridges Three print cartridges are available for use with the printer. 1. Tri-color print cartridge 2. Black - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 13
guide that came with the printer. • HP Inkjet Toolbox: Open the HP Inkjet Toolbox, and then select the Supplies panel. If a print cartridge runs out of ink, the printer can operate in the ink-backup mode. For information about installing a print cartridge, see the print cartridge installation - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 14
HP Deskjet 3840 series printer User's Guide 4.5 Ink-backup mode In the ink-backup mode, the printer operates by using only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge cradle. For instructions about removing a print cartridge, see - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 15
HP Deskjet 3840 series printer User's Guide 5 Connecting to the printer • USB 5.1 USB The printer connects to the computer with a universal serial bus (USB) cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. 15 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 16
Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. Learn how to add professional touches to your digital photographs: • Use the photo print cartridge for great colors. • Use advanced color settings to improve printed colors. • Print black-and-white photos. • Print to - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 17
HP Deskjet 3840 series printer User's Guide 3. Click the Digital Photo tab. Using the digital photography options in dark areas of photos to bring out detail. Click Auto to allow the printer driver to automatically balance lightness and darkness. • Contrast enhancement: Adjust the contrast to your - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 18
Guide 6.3 Maximum dpi The Maximum dpi print quality setting offers 4800 x 1200 optimized dpi printing. The 4800 x 1200 optimized dpi print mode is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer driver, the tri-color print cartridge prints - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 19
HP Deskjet 3840 series printer User's Guide The photo print cartridge can be purchased separately if it is not included with your product. Installing the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 20
HP Deskjet 3840 series printer User's Guide Follow these steps to set color options: 1. Open the Print dialog box. 2. Select the Paper Type/Quality panel. 3. Verify that ColorSmart/sRGB is selected in the Color drop-down list. 4. Click the Color Options tab. 5. Adjust the Saturation, Brightness, and - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 21
HP Deskjet 3840 series printer User's Guide Printing a color photo in black and white Follow these steps to print a color photo in black and white: 1. Open the Print dialog box. 2. Select the Paper Type/Quality panel. 3. In the Color drop-down list, click Grayscale. 4. Select any other print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 22
that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not print borderless photos in ink-backup mode. Always have two print cartridges installed in the printer. • Do not exceed the In-tray capacity: Up to 30 sheets. 22 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 23
HP Deskjet 3840 series printer User's Guide Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the photo paper with the side to be printed on facing down and the short edge pointing towards the printer, in the right side of the tray. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 24
• For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 25
HP Deskjet 3840 series printer User's Guide Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the photo paper, with the side to be printed on facing down and the short edge pointing towards the printer, in the right side of the In - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 26
HP Deskjet 3840 series printer User's Guide 6.11 Large photos with a white border Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 27
HP Deskjet 3840 series printer User's Guide • Orientation: The appropriate orientation 2. Click OK. 3. Open the Print dialog box. 4. Select the Paper Type/Quality panel, and then select the following settings: • Paper Type: Select Photo paper, and then click the appropriate photo paper type. • Print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 28
the quality of your printouts using these printing tips. Printer software Learn about the printer software. 7.1 E-mail Guidelines Do not exceed the In-tray capacity: Up to 100 sheets. Preparing to print 1. Raise the printer cover. 2. Slide the paper width guide to the left. 3. Raise the Out tray - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 29
HP Deskjet 3840 series printer User's Guide 4. Place paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. 5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper. 7. Lower the printer cover. Printing 1. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 30
HP Deskjet 3840 series printer User's Guide 4. Place the paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. Note: If you are using letterhead, verify that letterhead is facing down and towards the interior of the printer. 5. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 31
HP Deskjet 3840 series printer User's Guide 3. Raise the Out tray. 4. Place the paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. 5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper. 7. Lower the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 32
HP Deskjet 3840 series printer User's Guide Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the envelopes, with the side to be printed on facing down and the flap to the left, in the In tray and to the right. Push the envelopes - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 33
HP Deskjet 3840 series printer User's Guide Preparing to print 1. Raise the printer cover. 2. Slide the paper width guide to the left. 3. Raise the Out tray. 4. Place brochure paper with the side to be printed on facing down in the In tray, and then push the paper into the printer until it stops. 5. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 34
HP Deskjet 3840 series printer User's Guide Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Fan the edges of the greeting cards to separate them, and then align the edges. 5. Place the greeting cards with the side to be printed on facing - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 35
HP Deskjet 3840 series printer User's Guide Preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the transparencies with the side to be printed on facing down, and the adhesive strip facing up and toward the printer, in the In tray. 5. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 36
HP Deskjet 3840 series printer User's Guide • Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. • Do not exceed the In-tray capacity: Up to 20 sheets of labels (use only lettersize or A4-size sheets). Preparing to print 1. Raise the printer cover. 2. Slide - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 37
HP Deskjet 3840 series printer User's Guide 7.9 Index cards and other small media Guidelines • Use only cards and small media that meet the printer's paper-size specifications. For specifications, see the reference guide that came with the printer. • Do not exceed the In-tray capacity: Up to 30 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 38
HP Deskjet 3840 series printer User's Guide 4. Select any other print settings that you want, and then click Print. 7.10 Iron-on transfers Guidelines • Use HP Iron-on Transfers for great results. • Do not exceed the In-tray capacity: Up to 20 transfer papers. Preparing to print 1. Raise the printer - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 39
HP Deskjet 3840 series printer User's Guide 4. Select any other print settings that you want, and then click Print. 39 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 40
HP Deskjet 3840 series printer User's Guide 8 Printing tips Save time • Print in reverse page order. • Print collated copies. Save money • Print multiple pages on a single sheet of paper. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. Enhance the quality of - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 41
HP Deskjet 3840 series printer User's Guide • Clear the Reverse Page Order check box to print the last page of the document last. 4. Select any other print settings that you want, and then click Print. Note: The reverse page order feature is only available in Mac OS X 10.3 and later. 8.2 Printing - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 42
HP Deskjet 3840 series printer User's Guide Follow these steps to print multiple pages on a single sheet of paper: 1. Open the Print dialog box. 2. Select the Layout panel. 3. In the Pages per Sheet menu, select the number of pages that you want to appear on each sheet of paper. 4. For Layout - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 43
HP Deskjet 3840 series printer User's Guide 3. In the Paper Type drop-down list, click the appropriate paper type. 4. Select any other print settings that you want, and then click Print. 8.5 Selecting a print quality Follow these steps to select a print quality from the printer software: 1. Open the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 44
HP Deskjet 3840 series printer User's Guide 3. Select one of the following from the Quality drop-down list: • FastDraft: prints at the fastest printing speed. • Fast Normal: prints more quickly than the Normal mode and at a higher print quality than FastDraft. • Normal: provides the best balance - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 45
HP Deskjet 3840 series printer User's Guide 2. In the Scale box, type the percentage by which you want to shrink or enlarge the document. • Type a number from 25 to 99 to reduce a document image. • Type a number from 101 to 400 to enlarge a document image. 3. Click OK, and then print the document. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 46
job (Mac OS X 10.2 and earlier) 9.1 Print settings The printer is controlled by software that is installed on your computer. Use the printer software, known as the printer driver, to change the print settings for a document. To specify a document's paper size, scaling, and orientation, use the Page - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 47
HP Deskjet 3840 series printer User's Guide • Set the paper size for a document. • Resize a document. • Specify the document orientation. 9.3 Print dialog box Use the Print dialog box to modify print settings for the document that you are printing. The options that appear depend on the panel that - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 48
HP Deskjet 3840 series printer User's Guide 3. Panel Menu: Toggle among print setting panels, an application-specific panel, and a summary of print settings for the document. 4. ?: Open MacHelp. 5. Preview: View an online preview of the printed document. 6. Save as PDF: Save a copy of the document - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 49
HP Deskjet 3840 series printer User's Guide 3. Click the Set Up Printers button. Printer List appears. Adding a printer Follow these steps to add a printer to your computer: 1. Open Printer List. 2. Click Add. The Add Printer List dialog box appears. 49 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 50
HP Deskjet 3840 series printer User's Guide 3. Select USB. 4. Select the printer name from the printer list. 5. Click Add. Setting a default printer Follow these steps to set the printer as the computer's default printer: 1. Open Printer List. 2. Click the printer name. 3. Select the printer, and - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 51
HP Deskjet 3840 series printer User's Guide • Deleting a printer Adding a printer Follow these steps to add a printer to your computer: 1. In Finder, click Applications, then click Utilities, and then double-click Print Center. 2. Click Add. The Add Printer List dialog box appears. 51 - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 52
HP Deskjet 3840 series printer User's Guide 3. Select USB from the menu. 4. Select the printer name from the printer list. 5. Click Add. Setting a default printer Follow these steps to set the printer as the computer's default printer: 1. In Finder, click Applications, then click Utilities, and then - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 53
HP Deskjet 3840 series printer User's Guide Click a print job to select it, and then use the buttons to manage the print job as appropriate: • Delete: Cancels the selected print job • Hold: Pauses the selected print job • Resume: Restarts a paused print job • Stop Jobs: Pauses all print jobs in the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 54
HP Deskjet 3840 series printer User's Guide 3. Click a print job to select it. Use the buttons to manage the print job as desired: • Delete: Cancels the selected print job • Hold: Pauses the selected print job • Resume: Restarts a paused print job • Stop Jobs: Pauses all print jobs in the print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 55
HP Deskjet 3840 series printer User's Guide 10 Maintenance • Installing print cartridges • Aligning print cartridges • Calibrating color • Automatically cleaning print cartridges • Manually cleaning print cartridges • Printing a test page • View estimated ink levels • Removing ink from skin and - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 56
guide that came with the printer. • HP Inkjet Toolbox: Open the HP Inkjet Toolbox, and then select the Supplies panel. If a print cartridge runs out of ink, the printer can operate in the ink-backup mode. For information about installing a print cartridge, see the print cartridge installation - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 57
HP Deskjet 3840 series printer User's Guide 1. Press the Power button. 2. Lift the printer cover. 3. Push down on the print cartridge. 4. Slide the print cartridge out of the cradle. 4. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 58
HP Deskjet 3840 series printer User's Guide 1. Ink nozzles 2. Copper contacts 5. Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance. 6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 59
HP Deskjet 3840 series printer User's Guide 10.2 Aligning print cartridges After installing a print cartridge, align the print cartridges to ensure the best print quality. To calibrate the print cartridges: 1. Load letter-size or A4-size plain white paper in the In tray. 2. Open the HP Inkjet - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 60
Disconnect the power cord from the back of the printer. 3. Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up. 1. Nozzle plate Caution: Do not leave the print cartridges outside the printer for more than 30 minutes. Cleaning instructions 1. Lightly moisten - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 61
HP Deskjet 3840 series printer User's Guide 2. Wipe the face and edges of the first print cartridge with the cotton swab. Caution: Do not wipe the nozzle plate. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections. 1. Nozzle plate 2. Face and edges of print - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 62
HP Deskjet 3840 series printer User's Guide 7. Connect the power cord to the back of the printer. 8. Print a test page. 9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages. 10.6 Printing a test page Follow these steps to print a test page: 1. Open the HP Inkjet - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 63
HP Deskjet 3840 series printer User's Guide • Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 64
HP Deskjet 3840 series printer User's Guide 10.10 Using the HP Inkjet Toolbox The HP Inkjet Toolbox contains tools to calibrate the printer, clean the print cartridges, print a test page, and find Web site support information. Displaying the HP Inkjet Toolbox Mac OS X (version 10.1.x) 1. Double- - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 65
with printer. • Clean: Cleans the print cartridges. • Ink Level: Provides estimated ink levels. • Calibrate: Calibrates the print cartridges. • Calibrate Color: Adjusts color to correct problems with tint. • Supplies: Provides print cartridge selection numbers. • Support: Provides access to the HP - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 66
HP Deskjet 3840 series printer User's Guide 11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly • Borderless printing problems • Error messages • Printer lights are on or flashing • Document - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 67
protector. If the printer still does not print Select the topic below that best describes the problem: • Paper jam • Out-of-paper message 11.2 Paper jam Follow each of these steps until the paper jam is cleared. 1. Press the Power button to turn off the printer. 2. Disconnect the power cable and the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 68
HP Deskjet 3840 series printer User's Guide 7. Reload paper in the In tray. 8. Reconnect the power cord and USB cable. 9. Press the Power button to turn on the printer. 10. Reprint the document. 11.3 Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 69
HP Deskjet 3840 series printer User's Guide 11.4 Print quality is poor Streaks and missing lines If your printed pages are missing lines or dots, or if streaks appear, the print cartridges might be low on ink or might need to be cleaned. Print is faded • Verify that neither of the print cartridges - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 70
HP Deskjet 3840 series printer User's Guide 11.5 Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. Document is printed off-center or at an angle 1. Verify that only one type of paper is placed in the In - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 71
HP Deskjet 3840 series printer User's Guide 11.6 Photos are not printing correctly Check the paper tray 1. Place the photo paper in the In tray with the side to be printed on facing down. 2. Slide the paper forward until it stops. 3. Slide the paper guide firmly against the edge of the paper. - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 72
HP Deskjet 3840 series printer User's Guide 11.7 Borderless printing problems Guidelines When printing borderless printouts, follow these guidelines: • Open the file in a software application and assign the image size. Ensure that the size corresponds to the paper size on which you want to print the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 73
HP Deskjet 3840 series printer User's Guide Fading occurs near the edges of a printout Install a photo print cartridge in the printer. Streaks appear in a light portion of a printout Install a photo print cartridge in the printer. Image is printed at an angle Follow these steps if the image is - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 74
If the printout has an unwanted border, then try the following solutions: • Align the print cartridges. • Verify that the software application you are using supports borderless printing. For small photo paper with a tear-off tab If the border appears below the tear-off tab, then remove the tab. If - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 75
light What the flashing light means The Power light can flash for several reasons: • The printer cover is open. • The printer is out of paper. • There is a problem with the printer, such as a paper jam or a problem with a print cartridge. If an error message appears Read the error message explaining - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 76
An outdated printer driver may be installed. For information about updating the printer driver, visit the HP Web site at www. hp.com/support. Printer is in ink-backup mode The printer might print more slowly if it is in ink-backup mode. To increase the print speed, use two print cartridges in the - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 77
see Power light is flashing. 11.11 If you continue to have problems If you continue to have problems after investigating the troubleshooting topics, turn off your computer and then restart it. If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 78
HP Deskjet 3840 series printer User's Guide 12 Specifications • Printer specifications • Environmental statement • Print cartridge recovery 12.1 Printer specifications See the reference guide that came with your printer for complete printer specifications, including the following information: • - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 79
then disconnecting the end of the printer power cord from the electrical source. 12.3 Print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP's Planet Partner's Program for inkjet cartridges. HP offers this program in more countries/regions - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 80
HP Deskjet 3840 series printer User's Guide Returned cartridges are separated for purification into raw materials for use in other industries to manufacture new products. Examples of products made from recycled HP print cartridge materials include automobile parts, trays used in microchip - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 81
HP Deskjet 3840 series printer User's Guide 13 Supplies • Paper • USB cables • Print cartridges Note: The availability of supplies and accessories varies by country/region. 13.1 Paper supplies This list is subject to change. For an updated list, go to HP customer support at www.hp.com/support. Note: - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 82
HP Deskjet 3840 series printer User's Guide HP Tri-Fold Brochure Paper, Matte Q5543A Letter, 100 sheets HP Premium Inkjet Transparency Film C3828A Letter, 20 sheets C3834A Letter, 50 sheets C3832A A4, 20 sheets C3835A A4, 50 sheets HP Premium Plus Photo Paper, Glossy Q2502A 4x6 in, 60 sheets (U.S.) - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 83
HP Deskjet 3840 series printer User's Guide Q1935A 10x15 cm, 20 sheets (Japan) HP Premium Plus Photo Paper, Matte Q2506A 4x6 in, Q7891A 10x15 cm, 20 sheets (Europe) Q7894A 10x15 cm, 60 sheets (Europe) HP Photo Paper, Glossy C1846A Letter, 25 sheets (U.S.) C7896A Letter, 50 sheets (U.S.) Q5437A A4, - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 84
HP Deskjet 3840 series printer User's Guide Q5494A Letter, 100 sheets (U.S.) Q5447A Letter, 120 sheets (U.S.) C6039AC Letter, 15 sheets (Canada) C6979AC Letter, 50 sheets (Canada) Q2519A A4, 20 sheets (Europe) C7040A A4, 50 sheets (Europe) HP Premium Photo Paper, Glossy (with tear-off tab) Q1988A - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 85
HP Deskjet 3840 series printer User's Guide HP Everyday Photo Paper, Semi-gloss (with tear-off tab) Q5440A 4x6 in, 100 sheets (U.S.) Q5440AC 4x6 in, 100 sheets (Canada) Q5441A 10x15 cm, 100 sheets (Europe) Q5442A 10x15 cm, 100 sheets (Asia Pacific) HP Everyday Photo Paper, Semi-gloss Q5498A Letter, - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 86
HP Deskjet 3840 series printer User's Guide HP Textured Greeting Cards, Ivory, Half-Fold C6828A 20 sheets HP Textured Greeting Cards, Cream, Half-Fold C6829A 20 sheets HP Textured Greeting Cards, White, Half-Fold C7019A 20 sheets HP Linen Greeting Cards, White, Half-Fold C1788A 20 sheets HP Linen - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 87
HP Deskjet 3840 series printer User's Guide Index A acknowledgements aligning print cartridges B borderless photos border appears buttons Power Print Cancel C cleaning print cartridges manually collated copies color calibration color options contrast enhancement conventions D digital flash digital - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 88
HP Deskjet 3840 series printer User's Guide ink, removing ink from skin and clothing L layout panel light flashing power M maintenance manually cleaning the print cartridges printer tools maximum dpi N notices O orientation Out tray P page order paper jam paper supplies paper trays In tray Out tray - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 89
HP Deskjet 3840 series printer User's Guide large photos with a border maximum dpi small photos with a border storing photo paper photos, printing Power button Print Cancel button print cartridges aligning black print cartridge calibrating cleaning automatically cleaning manually maintaining photo - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 90
HP Deskjet 3840 series printer User's Guide index cards iron-on transfers labels letters multiple pages on single sheet photos selecting a paper type transparencies with one print cartridge R recycling print cartridges removing ink from skin and clothing replacing print cartridges resizing documents - HP Deskjet 3840 | HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide - Page 91
HP Deskjet 3840 series printer User's Guide printer does not turn on printer is not printing printer is slow printer light is flashing printer prints on multiple sheets at once printout does not reflect new print settings streaks and missing lines text and images are misaligned U USB cable part
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HP Deskjet 3840 series printer
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HP Deskjet 3840 series printer User's Guide
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