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HP Deskjet 460 User's Guide - Page 44

HP Deskjet 460 Network Setup Tool Mac OS, Toolbox software for PDAs Pocket PC and Palm OS - troubleshooting

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HP Deskjet 460 Network Setup Tool (Mac OS) The HP Deskjet 460 Network Setup Tool allows you to configure network settings for the printer. You can configure wireless settings such as network location name and wireless mode, and wired settings such as TCP/IP address, router, and subnet mask. To open the HP Deskjet 460 Network Setup Tool 1. Double-click the Macintosh HD icon on the desktop. 2. Select Library, and then select Printers. 3. Select hp, select Utilities, and then select HP Deskjet 460 Network Setup Tool. 4. Follow the onscreen instructions to configure network settings for the printer. Toolbox software for PDAs (Pocket PC and Palm OS) The Toolbox software for PDAs running Pocket PC or Palm OS allows you to view status and maintenance information about the printer. You can view ink levels and battery charge level, understand printer lights, align the print cartridges, and also configure 802.11 and Bluetooth wireless settings for wireless printing. See the Toolbox software documentation for more information on using the Toolbox, or visit http:// www.hp.com/support/dj460. HP Instant Support (Windows) HP Instant Support is a suite of Web-based troubleshooting tools. HP Instant Support helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device: • Easy access to troubleshooting tips Provides tips that are customized for your device. • Resolution of specific device errors Provides immediate access to information that can help you resolve error messages specific to your device. To see a description of the problem, as well as recommendations for solving or preventing the problem, click the link within the message. To see a list of past device errors, click Alerts on the left side of the HP Instant Support page. • Notification of device driver and firmware updates Alerts you when there is a firmware or driver update with a message that appears on the HP Instant Support homepage. Click the link within the message to go directly to the download section of the HP website. • Obtaining support services Provides a list of the support services that are available for your device. • Managing ink and media usage (myPrintMileage) Helps you manage and forecast printer supplies usage. 44 Chapter 4 - Managing and configuring the printer

Section	Page
Contents	5
Getting started	9
Finding other resources for the product	10
Understanding the printer parts	11
Front view	11
Back and side view	12
Bottom view	13
Travel tips	14
Installing and using accessories	15
Installing and using the battery	15
Battery safety	15
Understanding the battery	16
Charging and using the battery	16
Installing and using 802.11 and Bluetooth accessories	18
Installing the 802.11 or Bluetooth wireless printer card	18
Installing a Bluetooth USB adapter	18
802.11 and Bluetooth wireless printing	19
Using the printer	21
Selecting print media	21
Tips for selecting and using print media	21
Understanding specifications for supported print media	23
Loading media	26
Changing print settings	27
Canceling a print job	27
Printing on both sides (duplexing, Windows)	28
Printing on special and custom-sized media	29
Printing from mobile devices	30
Printing digital photographs	30
Printing from mobile phones	32
Printing from Pocket PC devices	33
Printing from Palm OS devices	35
Using memory devices	37
Printing from memory cards and USB Flash drives	37
Managing and configuring the printer	39
Managing the printer	39
Understanding device information pages	47
Printing device information pages from the control panel	47
Printing device information pages from the software	48
Configuring the printer	49
Direct connection	49
802.11 wireless connection	53
Bluetooth wireless connection	61
Maintaining and troubleshooting	69
Maintaining the printer	69
Cleaning the printer	69
Cleaning the print cartridges	70
Replacing the print cartridges	72
Aligning the print cartridges	74
Printing with a single print cartridge	75
Calibrating color	75
Replacing the ink service module	76
Troubleshooting tips and resources	77
General troubleshooting tips	77
Resolving printing problems	79
Printer shuts down unexpectedly	79
All printer lights are blinking	79
Printer is not responding (nothing prints)	79
Printer does not accept print cartridge	80
Printer takes a long time to print	80
Blank page is printed	81
Something on the page is missing or incorrect	81
Placement of the text or graphics is wrong	82
Poor print quality and unexpected printouts	83
Meaningless characters print	84
Ink is smearing	85
Ink is not filling the text or graphics completely	85
Output is faded or dull colored	86
Colors are printing as black and white	86
Wrong colors are printing	87
Printout shows bleeding colors	87
Colors do not line up properly	88
Lines or dots are missing from text or graphics	88
Resolving paper-feed problems	89
Media is not picked up from the input tray	89
Paper skew	89
Paper output problem	89
Clearing jams	89
Troubleshooting installation issues	91
Problems printing an alignment page	91
Problems installing software	91
Problems setting up 802.11 or Bluetooth wireless communication	92
Printer lights reference	95
Printer buttons and lights	95
Printer light patterns	96
HP supplies and accessories	99
Ordering printing supplies online	99
Accessories	99
Supplies	100
Print cartridges	100
HP media	100
Support and warranty	111
Obtaining electronic support	111
Obtaining HP telephone support	111
Before you call	111
Telephone support numbers	112
Hewlett-Packard limited warranty statement	116
Regulatory information	119
FCC statement	119
Shielded cables	119
EMI statement (Korea)	119
VCCI statement (Japan)	120
Regulatory model number	120
Power cord statement	120
LED classification	120
Environmental sustainability program	121
Reduction and elimination	121
Power consumption	121
Hazardous materials	122
Material safety data sheets	122
Recycling	123
Declaration of Conformity	124
Printer specifications	125

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Chapter 4 - Managing and configuring the printer

HP Deskjet 460 Network Setup Tool (Mac OS)

The HP Deskjet 460 Network Setup Tool allows you to configure network settings for the printer. You can

configure wireless settings such as network location name and wireless mode, and wired settings such as

TCP/IP address, router, and subnet mask.

To open the HP Deskjet 460 Network Setup Tool

Double-click the Macintosh HD icon on the desktop.

Select

Library

, and then select

Printers

Select

, select

Utilities

and then select

HP Deskjet 460 Network Setup Tool

Follow the onscreen instructions to configure network settings for the printer.

Toolbox software for PDAs (Pocket PC and Palm OS)

The Toolbox software for PDAs running Pocket PC or Palm OS allows you to view status and maintenance

information about the printer. You can view ink levels and battery charge level, understand printer lights,

align the print cartridges, and also configure 802.11 and Bluetooth wireless settings for wireless printing.

See the Toolbox software documentation for more information on using the Toolbox, or visit

http://

www.hp.com/support/dj460

HP Instant Support (Windows)

HP Instant Support is a suite of Web-based troubleshooting tools. HP Instant Support helps you quickly

identify, diagnose, and resolve printing problems.

HP Instant Support provides the following information about your device:

•

Easy access to troubleshooting tips

Provides tips that are customized for your device.

•

Resolution of specific device errors

Provides immediate access to information that can help you resolve error messages specific to your

device.

To see a description of the problem, as well as recommendations for solving or preventing the problem,

click the link within the message. To see a list of past device errors, click

Alerts

on the left side of the

HP Instant Support page.

•

Notification of device driver and firmware updates

Alerts you when there is a firmware or driver update with a message that appears on the HP Instant

Support homepage. Click the link within the message to go directly to the download section of the

HP website.

•

Obtaining support services

Provides a list of the support services that are available for your device.

•

Managing ink and media usage (myPrintMileage)

Helps you manage and forecast printer supplies usage.