HP Deskjet 5850 HP Deskjet 5800 Series printer - (English) User Guide
HP Deskjet 5850 Manual
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- HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 1
user's guide To find an answer to a question, select one of the topics below: q notices q special features q getting started q connectivity q printing q maintenance q troubleshooting q specifications - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 2
notices q notices and acknowledgements q terms and conventions q accessibility - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 3
notices and acknowledgements hewlett-packard company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 4
terms and conventions The following terms and conventions are used in the user's guide. terms The HP Deskjet printer may be referred to as the HP printer or printer. symbols The > symbol guides you through a series of software steps. For example: Click File > Print. cautions and warnings A Caution - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 5
Do not clean the interior of the printer. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 6
. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. support For more details about the accessibility of this product and HP's committment to product accessibility: q Visit HP's Web site at: www.hp.com/accessibility q Email HP at - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 7
special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: q Built-in networking capabilities: Connect to either a wired or a wireless network without using an external print server. q Borderless printing: Use the entire page surface - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 8
the printer on an ethernet network For a description of the printer's Ethernet feature, click one of the following options: q ethernet lights q network button q network configuration page q embedded web server (EWS) Other information: q resetting the printer to the factory defaults q troubleshooting - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 9
network without the aid of an external print server. To install the printer on an Ethernet network, follow these instructions. hardware hubs, switches, and routers On an Ethernet network, devices, such as computers and printers, are each connected to a network hub, switch, or router. Hubs, switches - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 10
To see some examples of Ethernet networks, click here. printing Computers on the network send print jobs directly to the printer, which prints them in the order received. The printer can accept print jobs sent simultaneously from four users. For example, if five users each send a print job to the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 11
simple (for example, two wireless PCs or a wireless PC and a wireless printer). Performance on these types of networks can degrade if more than six devices also known as peer-to-peer networks, independent basic service stations (IBSS), or direct-connect wireless networks. Authentication: - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 12
to eavesdroppers. The printer supports WEP and WPA. Encryption keys: A sequence of characters or digits that a wireless device uses to encode data. Encryption keys can be static (as they are in WEP ) or dynamic (as they are in WPA ). Ethernet: A popular form of wired - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 13
automatically assigned by DHCP or AutoIP. However, a device can be manually assigned a static IP address. Infrastructure network:A type of wireless network regarding its service. The notification includes the type of service (such as printing), the name of the service (such as "your printer"), IP - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 14
A network name is also known as a "Service Set Identifier (SSID)". o p Packet: A message is manually assigned to a device on a network. A static IP address remains fixed until changed manually. Alternative used on the Internet. The printer's built-in networking feature supports LANs that use TCP/IP. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 15
:Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device. WEP encodes the data sent across the network making the data unintelligible to eavesdroppers. Only devices that share the same WEP settings as the printer - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 16
) Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device. WEP encodes the data sent across the network making the data unintelligible to eavesdroppers. Only devices that share the same WEP settings as the printer - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 17
You can also use the printer software CD to configure the printer's WEP settings. However, the printer software CD only allows you to set one WEP key. If your network uses multiple WEP keys, then use the printer's embedded Web server to configure the printer's WEP settings. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 18
Check estimated ink levels in the print cartridges. q View network statistics. q Configure the printer's wireless security settings. q Visit HP's Web site for support information and to purchase supplies. Caution! It is recommended that the printer and the computers that use it be on the same subnet - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 19
's IP address or host name, print a network configuration page (for instructions, click here ). For instructions on using the printer's EWS, see the online help. To open the online help, click Help under the Other Topics heading. Caution! Use caution when changing the print server' - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 20
wireless security The printer offers these options for wireless security: q authentication q Encryption r WEP r WPA (TKIP) - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 21
utility for your computer's NIC card or your network's Wireless Access Point (WAP). types of authentication available choices The printer supports four types of authentication. authentication type communication mode available encryption strategies Open System Infrastructure or ad hoc None or - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 22
Each type of authentication has its benefits and limitations. authentication type description benefits limitations Open System Devices on a network do not identify themselves. Least complicated strategy. Provides no protection against unauthorized users. Shared Key Devices use a shared - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 23
protocols. Best suited for enterprise networks. May be too expensive for smaller networks. configuring the printer to use authentication Use the printer's embedded Web server (EWS) to configure the printer to use authentication. If your network is an Open System or uses Shared Key authentication - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 24
depends on the type of authentication used on the network. configuring the printer to use WPA Follow these steps to configure the printer to use WPA: 1. Open the printer's embedded Web server (EWS) (for instructions, click here ). 2. Click the Networking tab. 3. On the Networking page, click the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 25
4. Under the Authentication heading, click the Advanced Configuration button. 5. Select Infrastructure, then click Next. 6. Select the network name (SSID) or enter the network name, then click Next. 7. Select one of the following options, then click Next to supply the necessary information depending - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 26
has just been connected to a network, wait a few minutes before printing the network configuration page to allow the printer to obtain valid settings. understanding the network configuration page The network configuration page lists the following information that you may frequently need to know - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 27
's Media Access Control (MAC) address. Firmware Version Revision number of the printer's internal software. This item may be requested by HP Service and Support. Host Name The printer's host name on the network. IP Address The printer's current IP address on the network. Subnet Mask The - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 28
obtained its IP address: q DHCP q Automatic: AutoIP q Manual: Static IP address q BOOTP The IP address of the printer's domain name server. Not Specified means that no IP address has been set. This setting does not apply to the printer. The printer's mDNS service name on the network. This name is - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 29
is unable to gain access to an infrastructure network. For troubleshooting, click here. Message A message indicating the status of the printer's wireless connection: q No signal detected: The printer cannot detect a signal from a Wireless Access Point (WAP) on an infrastructure network. q Scanning - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 30
is receiving: q 1 through 5: 5 indicates an excellent signal; 1 indicates a poor signal. q No Signal: The printer is receiving no radio signal. For troubleshooting, click here. q Not applicable: The printer is set to ad hoc communication mode or the wireless network is disabled. q [blank]: The - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 31
available varies by country/ region. Not applicable means that the wireless network is disabled. The printer's authentication setting: q Open System: No authentication is being used. q Shared Key: The printer is using a WEP key for authentication. q LEAP, PEAP, EAP-TLS, EAP-MD5, and EAPTTLS: High - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 32
a fivecharacter or 10-digit WEP key. q 128-bit WEP: Printer is configured with a 13character or 26-digit WEP key. q Dynamic be requested by HP Service and Support. Total Packets Received Number of packets received without error. This item may be requested by HP Service and Support. Bad Packets - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 33
is set up and powered on q The print cartridges are installed correctly (for instructions, click here ) q The printer is on and the paper tray is loaded q The printer is free of paper jams If any of the above are problems, then click here. If the network configuration page does print, try the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 34
Off Verify the following: q An Ethernet cable is not connected to the printer. Connecting an Ethernet cable to the printer automatically turns off the wireless radio. Unplug the cable. q The printer is plugged in. wireless status light is on If the wireless status light is on, try reprinting the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 35
Do one of the following to find the settings for your network: if the printer's communication mode is... then... Infrastructure network Open the Wireless Access Point's ( 's settings to those that appear on the printer's network configuration page. Note any differences. Possible problems include: - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 36
problem solution The WAP filters hardware addresses (MAC addresses) Follow these steps. One of these settings in the printer might be incorrect: reset the printer to its factory defaults (for instructions, click here ) and use the printer software CD to reinstall the printer software. computer - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 37
to the network. If the WAP filters MAC addresses, then the printer's MAC address must be added to the WAP's list of accepted MAC addresses. 1. Print a network configuration page (for instructions, click here ). 2. Find the printer's hardware address on the network configuration page. 3. Open the the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 38
's embedded Web server (EWS). 3. Click the Networking tab, then click Network Settings under the Configuration heading. 4. Change the printer's settings to match the settings of the network, then click Finish. Click the Advanced Configuration button to access advanced authentication and WPA (TKIP - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 39
here. To replace a print cartridge: 1. Load a stack of plain white paper in the In tray. 2. Press the Power button to turn on the printer. 3. Open the printer cover. 4. Lift the print cartridge latch to the open position. 5. Slide the print cartridge out of the print cartridge cradle. 6. Remove the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 40
are required electrical contacts. 1. remove plastic tape 7. Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer, then slide the print cartridge into the cradle as shown. 8. Push down on the print cartridge latch until it snaps closed. 9. Close the top - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 41
c6656 c6657 c6658 For installation instructions, click here. For storage instructions, click here. For recycling instructions, click here. For print cartridge ink capacity, see the information included in the print cartridge packaging. For great performance from your HP printer, use only genuine - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 42
Caution! Damage that is directly attributable to modified or refilled HP print cartridges is specifically excluded from the HP printer's warranty coverage. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 43
cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 44
Caution! Do not drop the print cartridge. Dropping the print cartridge may damage it. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 45
, simply follow the directions provided on HP's Web site at this address: www.hp.com/recycle. This service is not available in all countries/regions fabrication processes, copper wire, steel plates, and the precious materials used in electronics. Depending on the model, HP is able to recycle - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 46
cartridge. It is initiated when a print cartridge is removed from the cradle. For instructions on removing a print cartridge, click here. ink-backup mode output Printing in ink-backup mode slows the printer and affects the quality of printouts. when only this print cartridge is installed... the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 47
on or flashing. check the network connection If the printer is on a network, there may be a problem with the network connection. For network troubleshooting, select the type of network the printer is on: q Ethernet network q wireless network check the printer cable connection If you are using a USB - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 48
turn on, try the following: q Plug the printer into another electrical outlet, or q Plug the printer directly into an electrical outlet rather than into a surge protector. if the printer still does not print Select the topic below that best describes the problem: q paper jam q out of paper message - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 49
icon of the Network button is on or flashing, click here. power light is flashing the printer is preparing to print The light stops flashing when the printer has received all data. resume light is flashing the printer may be out of paper 1. Place paper in the In tray or the optional lower - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 50
there may be a paper jam Follow these instructions to clear a paper jam. print cartridge status off: There is a problem with the print cartridge you removed. Go to step 3. 3. Manually clean the print cartridge. After cleaning the print cartridge, reinsert it into the printer. If the print cartridge - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 51
5. Press the Power button to turn on the printer. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 52
an Ethernet network and powered on. if the link light is... the printer is... On Connected to an Ethernet network and powered on. The printer's wireless radio is disabled when a Ethernet cable is connected to the printer. Off Not connected to an Ethernet network or powered off. activity light - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 53
Flashing Off Receiving or transmitting data over the Ethernet connection. Not receiving or transmitting data over the Ethernet connection. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 54
wireless status light The Wireless Status light indicates the status of the printer's internal wireless communications radio. if the wireless status light is... the printer is... On Able to receive and transmit data wirelessly. Off Is not able to receive and transmit data wirelessly. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 55
Flashing Receiving data. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 56
the following: q Print a network configuration page (for instructions, click here ) q Reset the printer to its network factory defaults (for instructions, click here ) 1. network button The icon on the Network button illuminates when the printer is connected to: 1. An Ethernet network 2. An active - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 57
Off Not connected to an Ethernet network or a wireless network. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 58
settings will clear all the settings from the printer's memory for your network. This should only be done as a last resort when troubleshooting the printer. Resetting the printer to its factory default settings may require you to reinstall the printer software. Additionally, you will also have to - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 59
options: q wireless status light q network button q disabling or restarting the printer's 802.11b radio q network configuration page q embedded web server (EWS) Other information: q resetting the printer to the factory defaults q resetting the printer's network name q troubleshooting q glossary - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 60
a 802.11b wireless network, follow these instructions. 802.11b or Wi-Fi description 802.11b is a wireless communications technology that allows you to connect computers and other devices (such as printers) to each other and the Internet without the use of wires. 802.11b works by radio transmission - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 61
PCMCIA card that plugs into the PCMCIA slot in a laptop. ISA or PCI card that can be used with a desktop computer. USB adapter that connects to the USB port on a desktop or laptop computer. Other types of adapters are available. All adapters come with configuration software that allows you to - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 62
wireless devices: q infrastructure mode q ad hoc mode infrastructure mode When the printer is set to the infrastructure communication mode, the printer communicates with other devices on the network, whether the devices are wired or wireless, through a Wireless Access Point (WAP). WAPs commonly act - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 63
used both at work and at home, might have one profile for a wireless network at work and another profile for a wireless network at home. The printer does not support multiple profiles. For an in-depth explanation of wireless profiles, click here. Network Name (SSID) - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 64
A network name, or "Service Set Identifier (SSID)," identifies a particular wireless network. In order to operate on a network, a device must know the network's network name. For an in-depth explanation of network names, click here. network security The printer offers several options for wireless - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 65
setup instructions, see the setup poster that came with the printer. 2. Verify that the printer is powered on. 3. Choose one of the following: r Infrastructure network: Connect an Ethernet cable to an available port on the Wireless Access Point (WAP). r Ad hoc network: See the network guide that - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 66
WAP is used). r All cable connections are secure. r You are using an Ethernet cable. 6. Insert the printer software CD in the computer's CD-ROM drive. 7. Follow the onscreen instructions. On the Connection Type screen, select Wireless. 8. After the installation has completed, follow the onscreen - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 67
an ethernet network Follow these steps to connect the printer to an Ethernet network: 1. If necessary, set up the printer hardware. For printer hardware setup instructions, see the setup poster that came with the printer. 2. Verify that the printer is powered on. 3. Connect the Ethernet cable to an - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 68
are secure. r You are using an Ethernet cable. 6. Print a network configuration page (for instructions, click here ). 7. Install the printer software on each computer that will use the printer. Caution! It is recommended that the printer and the computers that use it be on the same subnet - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 69
printer software CD to install an Ethernet version of the printer driver on the computer. Follow the steps below. The printer software installation wizard will guide printer software CD in the computer's CD-ROM drive. 3. Follow the onscreen instructions. On the Connection Type screen, select Wired - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 70
configurations for wireless networks: q Ad hoc q Infrastructure q mixed wired and wireless ad hoc networks A type of wireless network in , a simple ad hoc wireless network might consist of a laptop and a printer communicating directly with one another. Ad hoc networks are typically small and simple. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 71
with the WAP over radio waves. For example, a mixed wired and wireless network may consist of the following: q Several desktop computers q A WAP connected to an Ethernet network q A printer connected wirelessly to the WAP In order to use the printer, a desktop PC sends a print job over the Ethernet - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 72
the WAP. The WAP then wirelessly transmits the print job to the printer. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 73
profiles for several wireless networks. In order to use the printer, the computer must be set to the profile for the printer's wireless network. Not all wireless devices support multiple profiles. The printer only supports one wireless profile. example A person uses the same wireless-enabled - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 74
Home at_home q Network name: home q Communication mode: ad hoc q Encryption Type: WEP q Authentication: Open System When the laptop is being used at work, the person must set the wireless profile to at_work in order to connect to the office network. Conversely, the laptop must be set to the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 75
Network Name (SSID) A network name, or "Service Set Identifier (SSID)," identifies a particular wireless network. In order . Wireless devices use network names to identify overlapping wireless networks. example The printer is in an office with two wireless infrastructure networks. Each network has a - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 76
SSID) settings have been configured for network_2. The laptop is unable to communicate with the printer and cannot send print jobs to the printer. the laptop cannot communicate with the printer. the laptop is reconfigured for network_1 The laptop's network name (SSID) settings have been reconfigured - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 77
the laptop and the printer can communicate - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 78
works The radio broadcasts on the 2.4 Ghz frequency whenever the radio is powered on and enabled. The radio automatically turns off when the printer is: q Powered off or unplugged from a power source q Connected to an active Ethernet network with an Ethernet cable (if the network becomes inactive - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 79
cancel button seven times 3. press the resume button once, then release the power button enabling the printer's 802.11b radio Follow these steps to re-enable the printer's 802.11b radio: 1. Verify that the printer is powered on and is idle. 2. Press and hold down the Power button. 3. While holding - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 80
's network name As part of troubleshooting the printer, you may need to reset the printer's network name (SSID) setting to one of the following: q hpsetup q an unspecified network name resetting the network name to hpsetup Follow these steps to reset the printer's network name to hpsetup: 1. Verify - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 81
not become detached from the label sheet while passing through the printer. if the paper jam is not cleared printer does not have a two-sided printing accessory attached printer has a two-sided printing accessory attached printer does not have a two-sided printing accessory attached 1. Push the two - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 82
attached 1. Press the buttons on the left and right sides of the Two-Sided Printing Accessory, then remove it from the printer. 2. Remove any paper in the back of the printer. If the paper jam is cleared, proceed to step 3 below. If the paper jam is not cleared, proceed to step 1 below - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 83
Do not press the buttons on either side of the duplexer when installing it in the printer. Use the buttons only when removing the duplexer from the printer. 4. Press the Resume button. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 84
in ink-backup mode. Always have two print cartridges installed in the printer. part of the photograph is faded fading occurs on the edges of until the paper lies flat. If the problem persists, then use photo paper that is not curled. For instructions on preventing photo paper from curling, click - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 85
If fading occurs approximately 1 to 2.5 inches from the edge of a photograph, try the following: q Install a photo print cartridge in the printer. q Open the Printer Properties dialog box, select the Paper Type/Quality tab, then set the Print Quality to Maximum dpi. q Rotate the image 180 degrees. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 86
the In tray. 3. Verify that the paper guides fit firmly against the media. 4. Follow loading instructions for the media type. printout has an unwanted border for most photo paper types If the printout has an unwanted border, then calibrate the printer - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 87
If the border appears above the tear-of tab, then calibrate the printer. ink smears Follow these steps if ink smears appear on the back of . The colors in the image may become lighter. 4. Click OK. If the problem persists: 1. Remove the borderless printing media, then load plain paper in the In tray. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 88
2. Press and hold down the Print Cancel button until the printer starts printing a self-test page, then release the button. 3. Repeat step 2 until the self-test has no ink smears on the back of the paper. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 89
printing. 5. Custom: See setting a custom paper size. 6. Source is: Select the tray from which you want to print. Select Upper Tray to print from the printer's In tray. 7. Type is: Type of paper used. 8. Minimize Margins: Select to print closer to the bottom edge of the page. This feature may cause - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 90
decreases. FastDraft uses the least amount of ink. Maximum dpi mode uses the most amount of ink and requires a large amount of disk space. 11. hp Digital Photography: See printing digital photographs. 12. Printing Tips: Printing ideas. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 91
in the Print Task Quick Sets drop-down list. using a print task quick set Follow these steps to use a print task quick set: 1. Open the Printer Properties dialog box. 2. Select the print task you want to use from the drop-down list. 3. Click OK. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 92
Task Quick Sets drop-down list, and click OK. creating a print task quick set Follow these steps to create a print task quick set: 1. Open the Printer Properties dialog box. 2. Select the options you want to include in the new print task. 3. Enter a name for the new print task in the Print - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 93
1. Open the Printer Properties dialog box. 2. Select the print task you want to delete from the drop-down list, then click Delete. Some print task quick sets cannot be deleted. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 94
controlled by software installed on your computer. Use the printer software, known as the printer driver, to change the print settings for a document. To change the print settings, open the Printer Properties dialog box. displaying the printer properties dialog box Follow these steps to display the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 95
settings affect the printout. 4. Buttons: r OK: Saves and applies changes. r Cancel: Closes the dialog box without saving the new settings. r Help: Offers instructions for using the What's This? help feature. An Apply button may also appear. The Apply button saves changes to the settings without - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 96
q finishing tab q effects tab q basics tab q color tab Printer features, and instructions on how to use them, are subject to change. This document was released for publishing before all of the printer features were determined. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 97
the paper for the first page on top of the paper stack in the In tray. For instructions on loading a specific paper-type, click here, then select the appropriate paper-type. 2. Open the Printer Properties dialog box. 3. Click the Use Different Paper For checkbox. 4. Select the paper-type and paper - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 98
but still have plain paper readily available. If the 250-Sheet Plain Paper Tray Accessory is not included with your printer, it may be purchased separately from an authorized HP dealer. The 250-Sheet Plain Paper Tray Accessory is not available in all countries/regions. For information about the 250 - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 99
place the printer on top of the paper tray. using the 250-sheet plain paper tray accessory accessory description The 250-Sheet Plain Paper Tray Accessory has two parts. 1. base 2. lower tray The lower tray has three size adjusters. 1. paper width guide 2. paper width fence 3. paper length guide When - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 100
until the arrow is even with the correct setting. 1. align the arrows To print on legal-sized paper, set the paper width guide to LTR. 3. Set the paper width fence by carefully inserting it into the appropriate sized slot. 1. tilt the fence forward. 2. insert the fence into the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 101
the paper size. 1. align the arrows To print on legal-sized paper, pull the paper length guide all the way out. loading the lower tray Follow these steps to load paper: 1. Verify that all three paper guides are set to the correct setting. 2. Insert the paper into the lower tray. 3. Insert the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 102
printing instructions For instructions on printing with the 250-Sheet Plain Paper Tray Accessory, click here. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 103
q in tray q 250-sheet plain paper tray accessory The 250-Sheet Plain Paper Tray Accessory is not included with your printer, but may be purchased separately from an authorized HP dealer. The accessory is not available in all countries/regions. Follow these steps to select a paper source: 1. Open the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 104
Tray: Prints from the 250-Sheet Plain Paper Tray Accessory. r Upper, then Lower: Prints from the In tray. If the In tray is empty, the printer prints from the 250-Sheet Plain Paper Tray Accessory. r Lower, then Upper: Prints from the 250-Sheet Plain Paper Tray Accessory. If the accessory is - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 105
q Folding the paper tray unfolding the paper tray Follow these steps to unfold the paper tray: 1. Lower the In tray. 2. Pull out the paper length guide to the edge of the In tray. 3. Lower the Out tray. 4. Pull out the Out tray extension. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 106
in tray The In tray holds paper and other media to be printed. 1. in tray paper width guide Adjust the paper width guide to print on different sizes of paper. 1. paper width guide paper length guide Adjust the paper length guide to print on different sizes of paper. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 107
tray extension To print on large paper, such as legal paper, pull out the paper length guide to the edge of the In tray, then pull out the In tray extension. 1. in tray extension out tray Printed pages are deposited in the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 108
1. out tray extension When printing in FastDraft mode, pull out the Out tray extension, expand the Out tray extension, then unfold the Out tray extension stop. 1. out tray extension 2. out tray extension stop Do not unfold the Out tray extension stop when printing on legal paper. Only unfold the Out - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 109
2. Raise the Out tray. 3. If necessary, push in the In tray extension. 4. Push the paper length guide into the interior of the printer until it stops. 5. Raise the In tray. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 110
Click the appropriate topic below to view an explanation of the printer software: q print settings q advanced features q device status box Click the appropriate topic below to view instructions on printing functions: q printing a document q changing default settings q printing digital photographs - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 111
q greeting cards q hagaki cards q photographs q posters q banners q iron-on transfers - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 112
the Advanced Features dialog box. opening the advanced features dialog box Follow these steps to open the Advanced Features dialog box: 1. Open the Printer Properties dialog box. 2. Click the Basics tab, then click the Advanced Features button. using the advanced features dialog box Use the Advanced - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 113
Memory Mode. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 114
a file. The following items are displayed: 1. Ink Levels: Approximate ink level of each print cartridge. 2. Device Status: The status of the printer. For example, Spooling or Printing. 3. Document Properties: The following information about the current print job is provided. r Document: Name of the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 115
printing a document basic printing instructions Follow these steps to print a document: 1. Open the file you want to print. 2. Click File > Print. 3. Click OK to print with the printer's default print settings. setting printing options Follow these steps to change printing options: 1. Open the file - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 116
of certain paper types and a range of standard paper sizes from L size (89 x 127 mm) to Letter (8.5 x 11 in) and A4 (210 x 297 mm). The printer can also print on 4 x 6 inch photo paper with a tear-off tab. guidelines q Do not print borderless documents in ink-backup mode. Always have two print - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 117
4. Select the appropriate paper type in the Type is drop-down list. Do not select Automatic. 5. Click the Borderless Auto Fit checkbox to automatically resize the image to print without a border. The Borderless Auto Fit option is only available for photo paper types. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 118
6. Select any other desired print settings, then click OK. If you printed on photo paper with a tear-off tab, remove the tab to make the document completely borderless. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 119
options dialog box Use the hp Digital Photography Options dialog box to set these options: 1. Red Eye Removal: Click On to remove or reduce red-eye from the photograph. 2. Contrast Enhancement: Adjust contrast to preference. Click Automatic to allow the printer driver to automatically balance the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 120
images. 5. Sharpness: Adjust image sharpness to preference. Click Automatic to allow the printer driver to automatically sharpen the image. 6. Smoothing: Adjust distortion to preference. Click Automatic to allow the printer driver to automatically smooth the image. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 121
finishing tab The Finishing tab allows you to set these options: 1. Print Task Quick Sets: See print task quick sets. 2. Print on Both Sides: See two-sided printing. 3. Booklet Layout is: See printing a booklet. 4. Pages per Sheet: See printing multiple pages on a single sheet of paper. 5. Poster - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 122
the following methods to print two-sided documents: q manual two-sided printing q automatic two-sided printing (duplexing) manual two-sided printing printing instructions Follow these steps to print a two-sided document manually: 1. Open the Printer Properties dialog box. 2. Select the Finishing tab - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 123
1. landscape 2. portrait r For tablet binding: Select Flip Pages Up. 1. landscape 2. portrait 5. Select any other desired print settings, then click OK. The printer prints the odd-numbered pages first. 6. Once the odd-numbered pages have printed, reload the paper, with the printed side facing up, - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 124
) must be attached to the printer. The Two-Sided Printing Accessory (duplexer) only supports certain media types. For a list of supported media types, see the documentation that came with the accessory. Use manual two-sided printing to print on an unsupported media type. printing instructions - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 125
Follow these steps to print a two-sided document automatically: 1. Open the Printer Properties dialog box. Select the Finishing tab. 2. Select Print on Both Sides. 3. Verify that the Automatic checkbox is selected. 4. Do one of the following: r To - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 126
other desired print settings, then click OK. After the first side of the page is printed, the printer pauses while the ink dries. Once the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed. Do not remove the paper from the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 127
, it can be purchased separately from an authorized HP dealer. The duplexer is not available in all countries/regions. installing the duplexer Follow these steps to attach the duplexer to your printer: 1. Push the two latch handles on the printer's Rear Access Door toward each other, then remove - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 128
only when removing the duplexer from the printer. printing with the duplexer For instructions on printing a two-sided document with the duplexer, click here. For instructions on making automatic two-sided printing the default print setting for your printer, click here. supported media types The - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 129
. 1. taskbar icon using the taskbar icon shortcut menu Follow these steps to change the printer's default settings: 1. Click the taskbar icon. The Printer Properties dialog box appears. 2. Select the options you want to use as the default settings. 3. Click OK. A dialog box appears stating that - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 130
and resizes the pages of a document so when the document is folded into a booklet, the page order is correct. For the appropriate instructions, select one of the following topics: q printing a booklet q printing a booklet using the two-sided printing accessory printing a booklet Follow these steps - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 131
3. Select Print on Both Sides. 4. Verify that Automatic is not selected. 5. Select a binding option in the Booklet Layout is drop-down list: r Right Edge Binding: Places the binding on the right side of the booklet. r Left Edge Binding: Places the binding on the left side of the booklet. 6. Do one - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 132
these steps to print a booklet using the Two-Sided Printing Accessory: The Two-Sided Printing Accessory is optional. For more information, click here. 1. Open the Printer Properties dialog box. 2. Select the Finishing tab. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 133
3. Select Print on Both Sides. 4. Select Automatic. 5. Select Preserve Layout. 6. Select a binding option in the Booklet Layout is drop-down list: r Right Edge Binding: Places the binding on the right side of the booklet. r Left Edge Binding: Places the binding on the left side of the booklet. 7. Do - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 134
r To leave every other page of the booklet blank, select Print On One Side. r To print on all pages in the booklet, leave Print On One Side unchecked. 8. Select any other desired print settings, then click OK. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 135
text and images to fit on the printed page. Follow these steps to print multiple pages of a document on a single sheet of paper: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. From the Pages Per Sheet drop-down list, select the number of pages you want to appear on - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 136
remove all paper from the In tray. 2. Slide the paper width guide all the way to the left, then pull out the paper length guide. 3. Place plain paper in the In tray, pushing the paper into the printer until it stops. 4. Slide the paper guides firmly against the paper. 5. Lower the Out tray. printing - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 137
tab setting Paper/ Quality Size is: Appropriate size Source is: Upper Tray or Lower Tray Type is: Automatic or Plain Paper Finishing Poster Printing: 2 x 2, 3 x 3, 4 x 4, or 5 x 5 Basics Orientation: Appropriate orientation 2. Select any other desired print settings, then click OK. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 138
effects tab The Effects tab allows you to set the following options: 1. Print Task Quick Sets: See print task quick sets. 2. Print Document On: Prints a document on a paper size different than the paper size for which it is formatted. Select the target paper size from the dropdown list. 3. Scale to - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 139
as background printing on documents. applying an existing watermark to a document Follow these steps to apply an existing watermark to a document: 1. Open the Printer Properties dialog box. 2. Click the Effects tab. 3. Select a watermark from the Watermarks drop-down list. If you do not want to use - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 140
Only unchecked. 5. Print the document according to the instructions for the paper type. creating or changing a watermark Follow these steps to create or change a watermark: 1. Open the Printer Properties dialog box. 2. Click the Effects tab. 3. Click the Edit button. The Watermark Details dialog box - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 141
To find more information about options on each tab screen, point to an option and click the right mouse button to display the What's This? dialog box. Click What's This? to view more information about the selected item. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 142
basics tab The Basics tab allows you to set the following options: 1. Print Task Quick Sets: See print task quick sets. 2. Orientation: Specify the page layout: r Portrait: The printed page is longer than it is wide. r Landscape: The printed page is wider than it is long. r Mirror Image: Reverses - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 143
r Collate: Prints each copy of the document in its entirety when printing multiple copies. 5. Print Preview: Select to view the layout of a document before it prints. 6. Advanced Features: See advanced features. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 144
color tab The Color tab allows you to set these options: 1. Print Task Quick Sets: See print task quick sets. 2. Print in Grayscale: Prints in shades of gray. r High Quality: Uses the tri-color print cartridge and/or photo print cartridge to print high-quality grayscale. r Black Print Cartridge Only - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 145
dpi is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer driver, the tri-color printcartridge prints in the 4800 and stores it in the image's file. The HP Deskjet printer software then uses this information to automatically perform image - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 146
Printing Exif Print-enhanced photos requires: q A digital camera that supports Exif Print q Exif Print-enabled photo software q HP Deskjet printer software that supports Exif Print q Windows 98, 2000, Me, or XP Follow these steps to print Exif Print-enhanced photographs: 1. Open the file you want to - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 147
software to manage the color space. Follow these steps to use the Adobe RGB color space: 1. Open the Printer Properties dialog box. 2. Select the Paper/Quality tab, the select the following: r An HP photo paper from the Type is drop-down list. r Best or Maximum dpi from the Print Quality drop-down - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 148
Custom Paper Size dialog box to print on a special paper size. defining a custom paper size Follow these steps to define a custom paper size: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Click the Custom button. The Custom Paper Size dialog box is displayed. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 149
4. Select a custom paper size name from the Name drop-down list. 5. Enter the paper dimensions in the Width and Length boxes. The minimum and maximum paper dimensions appear beneath each of the boxes. 6. Select the unit of measurement: Inches or Millimeters. 7. Click Save to save the custom paper - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 150
selecting a paper type The printer software offers these options for selecting a paper type: q use the selects the print settings appropriate for the media be printed on, particularly when used with HP paper and media. The Automatic Paper-Type Sensor cannot be used for documents printed from - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 151
a higher-quality printout, it is recommended that you select a specific paper type. Follow these steps to select a specific paper type: 1. Open the Printer Properties dialog box. 2. Select the Paper/Quality tab. 3. Select the paper type from the Type is drop-down list. 4. Select any other desired - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 152
Sensor automatically selects the print settings appropriate for the media being printed on, particularly when used with HP paper and media. When the Automatic Paper-Type Sensor is engaged, the printer scans the first page of a document with a blue optical sensor light to determine the best paper - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 153
: Prints the screen image. r Orientation: Toggles between landscape and portrait mode. 3. Click OK. printing instructions Follow these steps to print a screen image: 1. Verify that the HP printer is your computer's default printer. 2. Load either Letter or A4 paper in the In tray. 3. Do one of the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 154
tray capacity: Up to 150 sheets preparing to print 1. Raise the Out tray, then remove all paper from the In tray. 2. Slide the paper width guide all the way to the left. 3. Do one of the following according to the paper size: r Letter, Executive, and A4: Pull out the paper length - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 155
For instructions on loading the 250-Sheet Plain Paper Tray Accessory, click here. If the 250-Sheet Plain Paper Tray Accessory is not included with your printer, it may be purchased separately from an authorized HP dealer. The accessory is not available in all countries/regions. printing 1. Open the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 156
to the left, into the single envelope slot. 2. Push the envelope into the printer until it stops. preparing to print a stack of envelopes 1. Raise the Out In tray. 2. Slide the paper width guide all the way to the left, then pull out the paper length guide. 3. Place the envelopes, with the printable - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 157
4. Slide the paper guides firmly against the envelopes. 5. Lower the Out tray. printing 1. Open the Printer Properties dialog box, then select the following: tab setting Paper/ Quality Size is: Appropriate envelope size Type is: Automatic or Plain Paper 2. Select any other - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 158
they stop so that none of the adhesive strips catch on one another. 5. Slide the paper guides firmly against the edge of the transparencies. 6. Lower the Out tray. printing 1. Open the Printer Properties dialog box, then select the following: tab setting Paper/ Quality Source is: Upper Tray - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 159
to separate them, then align the edges. 4. Place the label sheets in the In tray with the label side down. Push the sheets into the printer until they stop. 5. Slide the paper guides firmly against the edge of the sheets. 6. Lower the Out tray. printing 1. Open the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 160
Paper/ Quality Size is: Letter or A4 Source is: Upper Tray Type is: Automatic or Plain Paper 2. Select any other desired print settings, then click OK. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 161
cards and other small media guidelines q Use only cards and small media that meet the printer's paper size specifications. For specifications, see the reference guide that came with the printer. q For instructions on borderless printing, click here. q In tray capacity: Up to 60 cards preparing to - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 162
Paper/ Quality Source is: Upper Tray Size is: Appropriate paper size Type is: Appropriate paper type Print Quality: Normal or Best 2. Select any other desired print settings, then click OK. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 163
. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray. printing If your software program includes a greeting card printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 164
Paper/ Quality Size is: Appropriate card size Source is: Upper Tray Type is: Appropriate card type 2. Select any other desired print settings, then click OK. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 165
hagaki guidelines q Use only cards and small media that meet the printer's paper size specifications. For specifications, see the reference guide that came with the printer. q For instructions on borderless printing, click here. q In tray capacity: Up to 60 cards preparing to print 1. Raise the Out - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 166
Paper/ Quality Source is: Upper Tray Size is: An available hagaki or borderless hagaki card size Type is: An available hagaki paper type Print Quality: Normal or Best 2. Select any other desired print settings, then click OK. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 167
printer, and set the HP digital photography options. q For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. q For instructions 2. Slide the paper width guide all the way to the left, then pull out the paper length guide. 3. Verify that the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 168
5. Slide the paper guides firmly against the paper. 6. Lower the Out tray. printing If your software program includes a photo printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 169
storing and handling photo paper Follow these instructions to maintain the quality of your HP brand photo paper. storage q Keep unused photo paper to the plastic bag. q Do not leave unused photo paper in the printer's paper tray. The paper may start to curl, which can reduce the quality of your - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 170
then pull out the paper length guide. Do not unfold the Out tray exension stop. 3. Place the banner paper in the In tray so that the unattached edge is on top of the paper stack and pointing toward the printer. 1. unattached edge 4. Slide the paper width guide firmly against the paper. 5. Lower the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 171
provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following: tab setting Paper/ Quality Size is: Letter or A4 Source is: Upper Tray Type is: hp banner paper 2. Select any other desired print settings - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 172
iron-on transfers guidelines q Use HP Iron-on Transfers for great results. q When printing a mirror image, then remove all paper from the In tray. 2. Slide the paper width guide all the way to the left, then pull out the paper length guide. 3. Place the iron-on transfer paper in the In tray with the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 173
provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box, then select the following: tab setting Paper/ Quality Size is: Appropriate paper size Source is: Upper Tray Type is: hp iron-on transfer Print Quality: Normal or Best - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 174
calibrating print cartridges The printer automatically calibrates the print cartridges after a new print cartridge is installed. : 1. Load a stack of plain white paper in the In tray. 2. Go to printer maintenance. 3. Click Calibrate Printer. 4. Click Calibrate, then follow the onscreen instructions. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 175
manually cleaning the print cartridges If the printer is used in a dusty environment, a small the nozzle plate facing up. Do not leave the print cartridges outside the printer for more than 30 minutes. cleaning instructions 1. Lightly moisten a cotton swab with distilled water and squeeze any excess - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 176
1. clean only the copper contacts Repeat this process until no ink residue or dust appears on a clean swab. 3. Insert the print cartridges in the printer, then close the printer cover. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 177
removing ink from skin and clothing Follow these instructions to remove ink from skin and clothing: to remove ink from... do this... skin Wash the affected area with an abrasive soap. white fabric Wash - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 178
is set up and powered on q The print cartridges are installed correctly (for instructions, click here ) q The printer is on and the paper tray is loaded q The printer is free of paper jams If any of the above are problems, then click here. If the network configuration page does print, try the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 179
activity light Follow these steps if the Link light is on, but the printer does not print: 1. Wait until the printer is idle. 2. Try to reprint the document. 3. Look at the Activity light on the back of the printer. if the activity light is... then do this... Flashing The Ethernet connection is - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 180
you are using is connected to the network If you still cannot access the printer's EWS, then follow these steps: 1. Print a network configuration page (for instructions, click here. 2. Find the printer's IP address. 3. Launch your Internet browser. Use Microsoft Internet Explorer 5.0 or higher or - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 181
If disabling the firewall allows you to communicate with the printer, you might want to assign the printer a static IP address and then re-enable the firewall. To assign the printer a static IP address, see the Network Guide that came with the printer. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 182
paper stack is touching the back of the paper tray. 2. Slide the paper guides so they fit firmly against the edges of the paper. 3. Press the Resume message 'two-way communication cannot be established' or 'printer not responding' appears The printer may not be able to communicate with the computer - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 183
paper problems printer ejects the paper If the printer ejects the paper, do one of the following: q Move the printer away from direct sunlight. The printer may have been placed in direct sunlight which can affect the Automatic Paper-Type Sensor. q Select a paper type other than Automatic. q If you - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 184
are consistently tinted. Before preforming a color calibration, calibrate the printer, then reprint your photograph. If the color is still tinted, cartridge is installed in the printer. 3. Go to printer maintenance. 4. Click Calibrate Color. 5. Click Calibrate, then follow the onscreen instructions. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 185
ethernet network examples These are some common Ethernet network configurations: shared internet connection with a router acting as a gateway In this example, a router manages the network connections and acts as a gateway between the network and the Internet. shared internet connection with a PC - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 186
However, in this example, the network devices are connected to a hub, rather than a router. The hub is directly connected to the Internet. Caution! HP does not recommend this configuration. If possible, use a gateway to manage your network's Internet access in order to limit exposure to viruses and - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 187
on an ethernet network Installing the printer on an Ethernet network is a two-part process. First you must connect the printer to the network. Then you must install the printer software on each computer that will use the printer. q connecting the printer to an ethernet network q installing the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 188
print job. The printer lights give you visual cues about the status of the printer. 1. network button on or flashes when a print cartridge needs service. resume button and light The Resume light flashes paper or clearing a paper jam. When the problem is solved, press the Resume button to continue - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 189
on and off. It may take a few seconds for the printer to turn on after pressing the Power button. The Power light flashes when the printer is processing. Caution! Always use the Power button to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 190
the appropriate topic below for a description of a printer feature: q buttons and lights q paper trays q print cartridges q automatic paper-type sensor q ink-backup mode Click the appropriate topic below for a description of an optional printer accessory: q two-sided printing accessory q 250-sheet - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 191
printer features The HP printer has several features to make printing easier and more efficient. 1. buttons and lights 2. wireless status light 3. paper trays 4. single envelope slot 1. print cartridges 2. ink-backup mode 3. automatic paper type sensor - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 192
1. connectivity and networking 1. two-sided printing accessory (optional) 2. 250-sheet plain paper tray accessory (optional) - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 193
connectivity q USB q wired and wireless networking - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 194
USB The printer connects to the computer with a Universal Serial Bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable. For instructions on connecting the printer with a USB cable, see the reference guide that came with the printer. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 195
wired and wireless networking Networking options: q wired ethernet networking q wireless networking Other networking topics: q network button q network configuration page q embedded web server (EWS) q resetting the printer to the factory defaults q glossary - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 196
q replacing print cartridges q calibrating print cartridges q calibrating color q automatically cleaning print cartridges q manually cleaning the print cartridges q maintaining print cartridges q storing and handling photo paper q maintaining the printer body q removing ink from skin and clothing - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 197
are not low on ink, follow these steps to clean the print cartridges automatically: 1. Go to printer maintenance. 2. Click Clean Cartridges. 3. Click Clean, then follow the onscreen instructions. If your printouts are still missing lines or dots after cleaning, replace the print cartridges. Caution - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 198
cleaners or detergent. In the event that a household cleaner or detergent is used on the printer, wipe the printer's exterior surfaces with a soft cloth moistened with water. q Do not lubricate the support rod that the print cartridge cradle uses to slide back and forth. Noise is normal when - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 199
tools The printer software contains a number of useful tools to enhance the printer's performance. Use the printer tools to: q View estimated ink levels. q Clean the print cartridges. q Calibrate the printer. q Print a test page. q Perform other functions as needed. To access the tools, click - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 200
troubleshooting q printer is not printing q paper jam q paper problems q print quality is poor q document is misprinted q photos are not printing correctly q borderless printing problems q banners are not printing correctly q error messages q printer lights are on or flashing q document prints - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 201
print quality is poor streaks and missing lines If your printed pages are missing lines or dots or if streaks appear, the print cartridges may be low on ink or may need to be cleaned. print is faded q Verify that a black print cartridge is installed. If the black text and images on your printouts - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 202
volume, move the Dry Time slider toward More to avoid smearing the ink. 3. Click OK, then click OK again. select a specific paper type 1. Open the Printer Properties dialog box. 2. Select the Paper/Quality tab. 3. In the Type is field, select an appropriate paper type. Do not select Automatic. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 203
Finishing Poster Printing: Verify that Off is selected envelope is printed at an angle 1. Slide the flap inside the envelope before loading it in the printer. 2. Confirm that the paper guides fit firmly against the envelope. 3. Reprint the envelope. printout does not reflect new print settings The - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 204
In tray with the printable side down. 2. Slide the paper forward until it stops. 3. Slide the paper guides firmly against the paper. check the printer properties Open the Printer Properties dialog box and verify the following options: tab setting Paper/ Quality Size is: Appropriate size Type is - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 205
paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled. For instructions on preventing photo paper from curling, click here. fading occurs near the edges of a printout If fading occurs - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 206
the correct paper for banner printing is used. check the printer properties Open the Printer Properties dialog box and verify the following settings: tab setting Paper/ Quality Size is: Appropriate banner size Type is: hp banner paper check the software q Verify that the software application - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 207
Maximum dpi is selected as the print quality. To increase the printer speed, select a different print quality mode. printer driver is outdated An outdated printer driver may be installed. For information about updating the printer driver, click here. automatic paper type option is enabled When the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 208
longer. 1. Verify that the computer's hard disk space, RAM, and processor speed meet system requirements. 2. Free up space on the hard drive. printer is in ink-backup mode The printer may print more slowly if it is in ink-backup mode. To increase the print speed, use two print cartridges in the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 209
printing very high resolution (4800 x 1200 optimized dpi), you must have at least 400 MB of temporary hard disk space available. Windows NT does not support a USB connection. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 210
jam for instructions. option for two-sided printing cannot be selected Verify the following: q The Two-Sided Printing Accessory (duplexer) is attached to the printer. q The duplexer is enabled in the printer software. q The media type and size selected in the Paper/Quality tab are supported by the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 211
(book binding). For more information, see two-sided printing. paper size changes when the two-sided printing option is selected The paper size is not supported by the duplexer. See the documentation that came with the - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 212
if you continue to have problems If you continue to have problems after investigating the troubleshooting topics, shut down, then restart your computer. If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support. - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 213
specifications q printer specifications q minimum system requirements q environmental statement q print cartridge recovery - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 214
printer specifications See the reference guide packaged with your printer for complete printer specifications, including: q Types, sizes, and weights of paper and other printing media that can be used with your printer q Print speeds and resolutions q Power requirements - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 215
use a single polymer. Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides the following: q Extended warranty: Details can be found in the reference guide that came with your printer. q Replacement parts and consumables are available for three (3) years after production - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 216
not available in all countries/regions. energy consumption Energy consumption in standby mode: See the reference guide for energy consumption specifications. Energy consumption in off-mode: When the printer is off, an amount of energy is still being consumed. Energy consumption can be prevented by - HP Deskjet 5850 | HP Deskjet 5800 Series printer - (English) User Guide - Page 217
user's guide other languages The User's Guide information is available in Adobe Acrobat format in the following language:
user's guide
To find an answer to a question, select one of the topics below:
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notices
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special features
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getting started
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connectivity
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printing
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maintenance
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troubleshooting
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specifications