HP Deskjet 6980 User Guide - Macintosh

HP Deskjet 6980 Manual

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  • HP Deskjet 6980 | User Guide - Macintosh - Page 1
    HP Deskjet 6980 series User's guide
  • HP Deskjet 6980 | User Guide - Macintosh - Page 2
    permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgements Apple, the Apple logo, ColorSync, the ColorSync logo, Finder, Mac
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    46 Bluetooth wireless printing 53 5 Print photos ...57 Print borderless photos 57 Print photos with a border 59 HP Real Life technologies 60 Photo print cartridge 61 Maximum dpi ...62 Color options ...62 Advanced color management 63 Gray photo print cartridge 63 Print black-and-white
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    clean print cartridges 96 Print a test page 96 View estimated ink levels 96 Maintain the printer body 97 Remove ink from your skin and clothing 97 Manually clean print cartridges 97 Maintain print cartridges 98 HP Printer Utility 99 11 Troubleshooting 101 Ethernet problems 101 Wireless
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    Tray 133 Auto Two-Sided Print Accessory with Small Paper Tray 137 13 Supplies ...148 Paper ...148 USB cables ...148 Accessories ...148 14 Specifications 149 Printer specifications 149 15 Environmental information 150 Environmental statement 150 Print cartridge recovery 151 User's guide 3
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    features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessories ● Supplies ● Specifications ● Environmental information 4 HP Deskjet 6980 series
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    the other print cartridge has run out of ink. ● Print Cancel button: Cancel print jobs at the touch of a button. ● Borderless printing: Use the entire page surface when printing photos and brochures with the borderless printing feature. ● Real Life technologies: Get better photos easier with HP Real
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    paper-type sensor For a description of the optional accessories, see the optional accessories page. Printer features The printer has several features to make printing easier and more efficient. 1 Buttons and lights 2 Paper trays 3 Photo/envelope feeder 4 Front USB port 6 HP Deskjet 6980 series
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    1 Print cartridges 2 Automatic paper-type sensor (not illustrated) 3 Ink-backup mode (not illustrated) 1 Rear USB port 2 Wired Ethernet port Optional accessories Automatic Two-Sided Printing Accessory (optional) 250-Sheet Plain Paper Tray (optional) Auto Two-Sided Print Accessory with Small
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    , the printer continues to consume a maximum 3.0 watts of power with the radio off (maximum 5.5 watts with the radio on) and turns back on automatically when print jobs are sent to the printer. You can manually turn the printer off by pressing and holding the Power button 8 HP Deskjet 6980 series
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    next page. The light on the Quiet mode button will blink to show that the mode is pending, and then turn on fully when Quiet mode is in effect. Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the print cartridges. 1 Print Cartridge Status lights User's guide
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    and the Connection light remains lit solid when printing from the camera. If the camera is not PictBridge-compatible or is not in PictBridge mode, the amber Error light flashes. Paper trays The printer has two paper trays: In tray The In tray holds paper or other media. 10 HP Deskjet 6980 series
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    firmly against the edges of the media on which you are printing. 1 Paper-width guide 2 Paper-length guide Out tray Printed pages are deposited in the Out tray. 1 Out tray 2 Photo/envelope feeder Use the photo/envelope feeder to print single envelopes, small photos, and cards. Raise the Out tray to
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    the print job is complete, fold the Out-tray extension stop, and then push the Outtray extension into the Out tray. Photo/envelope feeder Use the photo/envelope feeder to print a variety of media sizes including the following documents: ● Envelopes ● Photos ● Postcards 12 HP Deskjet 6980 series
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    on facing down and the flap to the left. 2. Push the envelope into the printer as far as it will go without bending. 3. Print the envelope. Photos Follow these steps to use the photo/envelope feeder to print a single photo: 1. Insert the photo paper into the photo/envelope feeder with the side
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    the postcard into the photo/envelope feeder with the side to be printed on facing down. 2. Gently push the postcard into the photo/envelope feeder as far as it will comfortably go. 3. Slide the photo/envelope feeder forward as far as it will go. 4. Print the postcard. 14 HP Deskjet 6980 series
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    Print cartridges Four print cartridges can be used with the printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge 4 Gray photo print cartridge Note The availability of print cartridges varies by country/region. Use print cartridges The print cartridges can be used in
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    the photo print cartridge or the gray photo print cartridge for ink-backup mode. Exit ink-backup mode Install two print cartridges in the printer to exit ink-backup mode. For instructions about installing a print cartridge, see the print cartridge installation page. 16 HP Deskjet 6980 series
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    is engaged, the printer uses a red optical sensor light to scan the first page of a document and determine the best paper-type setting and check paper width. If the paper width is different from the printer software, the printer warns you and gives you the opportunity to stop printing. If the width
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    from the back of the printer. 2. Insert the printer software CD in the computer CD-ROM drive. The Setup Wizard begins. 3. On the Connection Type screen, select Wireless, and then click Next. 4. Follow the onscreen instructions to complete the network installation. 18 HP Deskjet 6980 series
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    button ● Wireless Status light ● Report Page button ● Network light ● Wireless radio ● HP Report page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Wireless networking basics The printer's built-in wireless
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    as the Internet or an Ethernet network). Devices on the network communicate through the WAP. Macintosh users may use an AirPort® Base Station as a WAP. Wireless network examples To see some examples of wireless networks, see the wireless network examples page. 20 HP Deskjet 6980 series
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    in the setup guide that came with the printer. ● Broadband Internet access (recommended) such as cable or DSL. If you connect the printer on a wireless network that has Internet access, HP recommends that you use a wireless router (access point) that uses Dynamic Host Configuration Protocol (DHCP
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    share the same security settings. For a description of the wireless security options available for the printer, see the wireless security page. Reduce interference in a wireless network The following tips help reduce the chances for interference in a wireless network: 22 HP Deskjet 6980 series
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    the wireless devices print job to the printer at the same time, the printer accepts four of the print jobs and rejects the fifth. The user who sent the fifth print job should wait a few minutes and then resend the print job. Wireless network examples There are three common configurations for wireless
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    at home Each network has a unique set of wireless settings. The person creates the following wireless profiles on the laptop: ● at_work: Contains the network settings for the office wireless network ● at_home: Contains the network settings for the home wireless network 24 HP Deskjet 6980 series
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    prevent other users from accessing the wireless network, HP strongly recommends setting a password or passphrase and a unique SSID in your access point. The access point might have been shipped with a default SSID which can be accessed by others using the same default SSID. For more information on
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    " The laptop is reconfigured for network_1 The laptop's network name (SSID) settings have been reconfigured for network_1. The laptop is able to communicate with the printer and is ready to send print jobs to network_1. 26 HP Deskjet 6980 series
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    To protect the wireless network, HP strongly suggests you implement a wireless security scheme (either WEP or WPA) during setup, use an antivirus program to protect against computer viruses, and follow basic security rules such as setting strong passwords and not opening unknown attachments. Other
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    If the device cannot supply the correct password, it will not be able to use other devices on the network. Types of authentication The printer supports three types of authentication. Each type of authorization server. All devices must have the key. Encryption Definition 28 HP Deskjet 6980 series
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    wireless network in order to make the data unintelligible to eavesdroppers. Only devices that know the password can decode the data. Types of encryption The printer supports four types of encryption. Each type of encryption has its benefits and limitations. Encryption type Open . User's guide 29
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    to configure the printer to use WPA: 1. Open the printer's embedded Web server (EWS). 2. Click the Networking tab. 3. Under Connection, click Wireless (802.11). 4. Click the Advanced tab. 5. Under Network Settings, select Infrastructure, and then click WPA-PSK Authentication. 30 HP Deskjet 6980
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    to the network in order to install the printer software. If the printer's network does not use WEP, do not configure the printer to use WEP. If you do not know if the network uses WEP, see the configuration utility for the computer's NIC card or the network's Wireless Access Point (WAP). WEP keys
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    to existing networks. After a user pushes the SecureEasySetup button on their router and printer, SecureEasySetup establishes a private connection between the devices and automatically configures the network's Service Set Identifier (SSID) while enabling WPA security. 32 HP Deskjet 6980 series
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    SecureEasySetup button See the setup guide that came with the printer for instructions on how to use SecureEasySetup. Wireless Status light The Wireless Status light indicates the status of the printer's internal wireless communications radio. State of the Wireless Status light On Printer status
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    4 Report Page button Use the Report Page button to do the following: ● Print an HP Report page ● Reset the printer to the factory default settings 1 Report Page button Network light The Network light illuminates when the printer is connected to: ● An Ethernet network ● An active wireless network
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    the Report Page button. Manually turn on and off the wireless radio Use the SES button to quickly turn on and off wireless radio. Turn radio on Follow these steps to turn on the wireless radio: 1. Verify the printer is powered on and idle. 2. Open the top cover of the printer. User's guide 35
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    wireless radio (and the Wireless Status light) will turn off. 4. Close the top cover. Note Although now off, the radio is still enabled and can turn on automatically, for example during software installation. HP Report page The HP Report page supplies useful information about the printer's wireless
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    use in order to open the printer's embedded Web server. Hardware The printer's Media Access Control (MAC) address. Address (MAC) Firmware Revision Revision number of the printer's internal software. This item might be requested by HP Service and Support. Host Name The printer's host name on
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    excellent signal; 1 indicates a poor signal. ● Not applicable: The printer is set to ad hoc communication mode or the wireless network is disabled. Channel One of several pre-set frequencies at which 802.11b-enabled devices communicate in order to reduce interference. 38 HP Deskjet 6980 series
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    This item might be requested by HP Service and Support. Total Packets Number of packets received without error. Received This item might be requested by HP Service and Support. PictBridge Status ● Connected: The printer is connected to a digital camera. ● Error: Something is wrong with the
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    : ● Check the printer's status. ● Adjust the printer's network configuration. ● Check estimated ink levels in the print cartridges. ● View network statistics. ● Configure the printer's wireless security settings. ● Configure Bluetooth settings. ● Visit HP's Web site for support information and to
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    is configured for a network, its configuration settings are saved in its memory. Resetting the printer to its factory default settings will clear all the settings from the printer's memory for the network. This should only be done as a last resort when troubleshooting the printer. User's guide 41
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    password. Resetting the printer to its factory default settings might require you to reinstall the printer software. Additionally, you will also have to reconfigure the printer's security settings. The printer's default settings are: Option Communication Mode Network Name (SSID) Encryption Wireless
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    region. d DHCP (Dynamic Host Configuration Protocol): A protocol used to passwords, certificates, and public key authentication. WPA uses EAP. Encryption: A network security that encodes the data sent across a wireless network making the data unintelligible to eavesdroppers. The printer supports
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    Domain Name Server (mDNS) notification to provide information regarding its service. The notification includes the type of service (such as printing), the name of the service (such as "your printer"), IP and port addresses, and other necessary information. Each device 44 HP Deskjet 6980 series
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    network name is an alphanumeric, case-sensitive character string that provides basic access control to a wireless network. A network name is also known as a "Service Set Identifier (SSID)." o p Packet: A message sent from one device on a network to other devices on the network. Protocol: A language
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    , click one of the following options: ● Ethernet basics ● What you need for a wired network ● Install the printer on an Ethernet network For a description of the printer's Ethernet feature, click one of the following options: ● Ethernet lights ● Report Page button 46 HP Deskjet 6980 series
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    : ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you to connect the printer directly to a 10/100 Base-T Ethernet network without the aid of an external print server. To install the printer on an
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    Hewlett-Packard supports Rendezvous for Mac OS X v 10.2.3 and higher. Ethernet network examples To see some examples of Ethernet networks, see the Ethernet network examples page. Printing Computers on the network send print jobs directly to the printer, which prints RJ-45 48 HP Deskjet 6980 series
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    contacts. ● A desktop computer or laptop with either a wired or wireless connection to the router or access point. ● Shared Internet access ( . Ethernet network examples These are some common Ethernet network configurations: Shared Internet connection with a router acting as a User's guide 49
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    that will use the printer. ● Connect the printer to an Ethernet network ● Install the printer software Connect the printer to an Ethernet network Follow these steps to connect the printer to an Ethernet network: 1. If necessary, set up the printer hardware. For printer hardware setup instructions
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    lights are still off, verify the following items: - The printer is powered on. - The network hub or router is powered on. - All cable connections are secure. - You are using an Ethernet cable. 6. Print an HP Report page. 7. Install the printer software on each computer that will use the printer
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    the printer software CD in the computer's CD-ROM drive. 3. Follow the onscreen instructions. On the Connection Type screen, select Wired Network. 4. After the installation has completed, follow the onscreen instructions to print a test page. Ethernet lights The printer's Ethernet lights indicate
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    with the adapter. Configure the Bluetooth settings on the printer by using either the printer's embedded Web server (EWS) or the HP Printer Utility, depending on whether the printer is connected to a network. The basic procedure for printing from any device with Bluetooth wireless technology is the
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    a network, you will need a USB cable to configure the Bluetooth settings 1. Connect a USB cable from your computer to the rear USB port on the printer. 2. Open the HP Printer Utility. 3. Click Bluetooth Settings. 4. Configure the settings you want, and then click Apply. 54 HP Deskjet 6980 series
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    The MAC address of your Bluetooth wireless printer adapter. Note You cannot change this address. The device name assigned to the printer so that other Bluetooth devices can identify it. The 4-digit number you must enter before you can print using Bluetooth. The default passkey is 0000. Reset
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    a passkey. ● EWS: Select one of the following options: - Low: The printer does not require a passkey. Any Bluetooth device within range can print to it. - High: The printer requires a passkey from the Bluetooth device before allowing the device to send a print job to it. 56 HP Deskjet 6980 series
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    ● For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge. ● Do not print borderless photos in ink-backup mode. Always have two print cartridges installed in the printer. ● Open the file in a software program such as Adobe Photoshop and assign the
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    from the printer. 6. Slide the paper guides firmly against the paper. 1 Small photos 2 Large photos Note Some panoramic paper sizes might extend beyond the edge of the In tray. 7. For small photos, replace the Out tray. For large photos, lower the Out tray. Print 1. Open the Page Setup dialog box
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    a border Follow these instructions to print photos with a white border. Guidelines ● For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge. ● For maximum fade resistance, use HP Premium Plus Photo Paper. ● Open the file in a software program such as
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    print settings that you want, and then click Print. HP Real Life technologies HP Real Life technologies make it easy for you to get better photos. Automatic red-eye removal and adaptive lighting to enhance detail in shadows are just a few of the technologies included. 60 HP Deskjet 6980 series
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    printed on HP Premium Plus Photo Paper. The photo print cartridge can be purchased separately if it is not included with the printer. Install the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge
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    from the colors that appear on your computer monitor. Follow these steps to set color options: 1. Open the Print dialog box. 2. Select the Paper Type/Quality pane. 3. Verify that ColorSmart/sRGB is selected in the Color pull-down menu. 4. Click the Color Options tab. 62 HP Deskjet 6980 series
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    program and allow the printer software to manage the color space. 4. Select any other print settings that you want, and then click Print. Gray photo print cartridge The gray photo print cartridge, used in conjunction with the tri-color print cartridge, prints high-quality black-and-white photographs
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    -white photo ● Print a color photo in black-and-white For great black-and-white photos, install a gray photo print cartridge and a tri-color print cartridge in the printer. Printing a black-and-white photo To print a photo that is already black-and-white, simply follow the instructions for the type
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    and ink when printing photos, use HP Everyday Photo Paper and set the print quality to Normal. HP Everyday Photo Paper is designed to create quality photos with less ink. Note For higher-quality photos, use HP Premium Plus Photo Paper and set the print quality to Best or Maximum dpi. User's guide
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    For detailed information on printing from the camera, see the documentation that came with the camera. PictBridge printing In order to print photos directly from a digital camera, you need the following items: ● A PictBridge-compatible camera ● A digital camera USB cable 66 HP Deskjet 6980 series
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    is illuminated. The Connection light blinks green when printing from the camera. If the camera is not PictBridge-compatible or is not in PictBridge mode, the Error light flashes. 1 Connection light 2 Error light After you successfully connect the camera to the printer, you can print the photos. Be
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    power. second Rapid blinking A sending device is discovering the HP wireless printer adapter. On steady The HP wireless printer adapter is receiving data. 8. Follow the instructions in the documentation that came with the digital camera to send photos to the printer. 68 HP Deskjet 6980 series
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    of the printouts with printing tips. Printer software: Learn about the printer software. E-mail Guidelines Do not exceed the In tray capacity: 150 sheets of plain paper. Prepare to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to
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    guides firmly against the paper. 6. Lower the Out tray. Do not extend the Out-tray extension stop when printing on legal paper. Print 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and orientation options. 2. Open the Print dialog box. 70 HP Deskjet 6980 series
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    not exceed the In tray capacity: 150 sheets of paper. Prepare to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place plain paper in the In tray, pushing the paper into
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    in the In tray, as far to the right as possible. The side to be printed on should face down and the flap should be on the left. 5. Push the envelopes into the printer until they stop. 6. Slide the paper guides firmly against the envelopes. 7. Replace the Out tray. 72 HP Deskjet 6980 series
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    or Plain Paper. 5. Select any other print settings that you want, and then click Print. Brochures Guidelines ● Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. ● Open the file in a software program and assign the brochure size. Ensure
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    paper guides firmly against the paper. 8. Lower the Out tray. Print 1. Open the Page Setup dialog box, and then select the following settings: - Paper Size: The appropriate card size - Orientation: The appropriate orientation 2. Click OK. 3. Open the Print dialog box. 74 HP Deskjet 6980 series
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    in the In tray, as far to the right as possible. The side to be printed on should face down and the short edge should point toward the printer. 5. Push the cards into the printer until they stop. 6. Slide the paper guides firmly against the edge of the cards. 7. Replace the Out tray. User
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    the adhesive strip should face up and toward the printer. 5. Carefully push the transparencies into the printer until they stop, so that none of the adhesive strips catch on one another. 6. Slide the paper guides firmly against the transparencies. 7. Lower the Out tray. 76 HP Deskjet 6980 series
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    print settings that you want, and then click Print. Labels Guidelines ● Use only paper, plastic, or clear labels that are designed specifically for inkjet printers the printer until they stop. 7. Slide the paper guides firmly against the sheets. 8. Lower the Out tray. Print 1. Open the Page Setup
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    the printer until they stop. 6. Slide the paper guides firmly against the cards. 7. Replace the Out tray. Print 1. Open the Page Setup dialog box, and then select the following settings: - Paper Size: The appropriate card size - Orientation: The appropriate orientation 78 HP Deskjet 6980 series
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    the way to the left, and then pull out the paper-length guide. 4. Place the iron-on transfer paper in the In tray, with the side to be printed on facing down. 5. Push the paper into the printer until it stops. 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray. User
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    Place the banner paper in the In tray so that the unattached edge is on top of the paper stack and pointing toward the printer. 1 Unattached edge 5. Slide the paper-width guide firmly against the paper. Note Leave the Out tray off of the printer when printing a banner. 80 HP Deskjet 6980 series
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    into the printer until it stops. 5. Slide the paper guides firmly against the sheet. 6. Replace the Out tray. Print Note Before printing a tattoo, print a practice page to test the layout of the design. The design might need to be adjusted slightly. 1. If necessary, open the Page Setup dialog box
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    the Paper Type/Quality pane, and then specify the following settings: - Paper Type: HP CD/DVD Tattoo Note Selecting this paper type automatically results in a mirrored image. - Source: Upper tray 4. Select any other print settings that you want, and then click Print. 82 HP Deskjet 6980 series
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    Tray Accessory to reload the printer less often. ● Set the order that the pages print. ● Print collated copies. Save money ● Print multiple pages on a single sheet of paper. ● Print a two-sided document. ● Use HP Everyday Photo Paper to save money and ink when printing photos. Enhance the quality of
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    on a single sheet of paper. The printer software automatically resizes the document text and images to fit on the printed page. Follow these steps to print multiple pages of a document on a single sheet of paper: 1. Open the Print dialog box. 2. Select the Layout pane. 84 HP Deskjet 6980 series
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    type: 1. Open the Print dialog box. 2. Select the Paper Type/Quality pane. 3. In the Paper Type pull-down menu, click the specific paper type. 4. Select any other print settings that you want, and then click Print. Select a paper source The printer offers three sources for paper: User's guide 85
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    types. For a list of supported paper types, see the documentation that came with the accessory. Print Follow these instructions to print a two-sided document: 1. Open the Print dialog box, and then select the Two-Sided Printing pane. 2. Select the appropriate binding: 86 HP Deskjet 6980 series
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    Do not remove the paper from the printer until both sides of the page have been printed. Resize a document Use this feature to shrink or enlarge printed text and graphics without changing the paper size. To shrink or enlarge text and graphics: 1. Open the Page Setup dialog box. 2. In the Scale box
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    print job (Mac OS X 10.2) Print settings The printer is controlled by software that is installed on the computer. Use the printer software, also known as the printer driver, to change the print settings for a document. To specify the document paper size, scaling, and orientation, use the Page Setup
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    Printer Setup Utility. 2. Click the name of the printer that you want to delete. 3. Click Delete. Manage the printer (Mac OS X 10.2) Use Print Center to manage the printer. Managing the printer includes the following tasks: ● Add a printer ● Set a default printer ● Delete a printer User's guide
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    all print jobs in the print queue. View and change the status of a print job (Mac OS X 10.2) When printing a document with background printing, use Print Center to view the status of the document as it is printing. Follow these steps to check the status of a print job: 90 HP Deskjet 6980 series
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    display the print queue. 3. Click a print job to select it. Use the following buttons to manage the print job: - Delete: Cancel the selected print job. - Hold: Pause the selected print job. - Resume: Continue a paused print job. - Stop Jobs: Pause all print jobs in the print queue. User's guide 91
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    print cartridges ● Calibrate color ● Automatically clean print cartridges ● Print a test page ● View estimated ink levels ● Maintain the printer body ● Remove ink from your skin and clothing ● Manually clean print cartridges ● Maintain print cartridges ● HP Printer Utility Install print cartridges
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    guide that came with the printer. ● HP Printer Utility: Open the HP Printer Utility and then select the Supplies pane. Ink-backup mode The printer can operate with only one print cartridge installed. For more information, see Ink-backup mode. Installation instructions Follow these steps to install
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    , and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 7. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then slide the print cartridge into the cradle as shown. 94 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 97
    the auto-off feature: 1. Open the HP Printer Utility. 2. Select Power Management. 3. Follow the onscreen instructions. Align the print cartridges The printer automatically aligns the print cartridges after a new print cartridge is installed. You can also align the print cartridges at other times to
  • HP Deskjet 6980 | User Guide - Macintosh - Page 98
    Page button, and then follow the onscreen instructions. View estimated ink levels Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer: 1. Open the HP Printer Utility. 2. Click the Estimated Ink Levels tab. 96 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 99
    before being installed in the printer, the estimated ink levels will not appear on the Estimated Ink Levels tab. The Estimated Ink Level tab also contains print cartridge ordering information. To view this information, click the Print Cartridge Information button. Maintain the printer body Because
  • HP Deskjet 6980 | User Guide - Macintosh - Page 100
    the print cartridge. Follow these instructions to store print cartridges. Store print cartridges When print cartridges are removed from the printer, store them in an airtight plastic container or in the print cartridge protector that comes with the photo print cartridge. 98 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 101
    damage it. HP Printer Utility The HP Printer Utility contains tools to perform the following tasks: ● Print a test page. ● Clean the print cartridges. ● View estimated ink levels in the print cartridges. ● Align the print cartridges. ● Calibrate color. ● Calibrate print quality. ● Configure the auto
  • HP Deskjet 6980 | User Guide - Macintosh - Page 102
    and print cartridge information. ● HP Support: Open the HP Web site, where you can find support for the printer and register the printer. ● Clean: Clean the print cartridges. ● Align: Align the print cartridges. ● Test: Print a test page. ● Calibrate Color: Adjust color to correct problems with
  • HP Deskjet 6980 | User Guide - Macintosh - Page 103
    ● Error messages ● Printer lights are on or flashing ● Document prints slowly ● If you continue to have problems ● HP support process Ethernet problems The following problems can occur with an Ethernet connection. Printer does not print Print an HP Report page. If the HP Report page does not print
  • HP Deskjet 6980 | User Guide - Macintosh - Page 104
    the following: ● You are not using a phone cord to connect the printer to the network ● The Ethernet cable is securely connected to the printer ● The network hub, switch, or router is on and working properly ● The computer that you are using is connected to the network 102 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 105
    address, see the network guide that came with the printer. Wireless communication problems Print an HP Report page. If the HP Report page does not print, verify the following: ● The printer is set up and powered on. ● The print cartridges are installed correctly. ● The printer is on and the paper
  • HP Deskjet 6980 | User Guide - Macintosh - Page 106
    . Follow these steps. ● A personal software firewall might block communication between the printer and the computer. Follow these steps. Printer's network settings do not match the settings for the network The printer's network settings must match those of the network. 104 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 107
    network Task Open the Wireless Access Point's (WAP) configuration utility. Open the configuration utility for the network card installed in the computer. 2. Compare the network's settings to those that appear on the HP Report page. Note any differences. Possible problems include: Problem The WAP
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    to the WAP's list of accepted MAC addresses. 1. Print an HP Report page. 2. Find the printer's hardware address on the HP Report page. 3. Open the WAP's configuration utility, then add the printer's hardware address to the list of accepted MAC addresses. Printer has the wrong network settings If
  • HP Deskjet 6980 | User Guide - Macintosh - Page 109
    The print cartridges are the correct print cartridges for the printer and are properly installed. ● The paper or other media is correctly loaded in the In tray. ● The printer cover is closed. ● The rear access door is attached. Check the printer lights The printer lights indicate the printer status
  • HP Deskjet 6980 | User Guide - Macintosh - Page 110
    door. 4. Remove any paper that is inside the printer by pulling it out from the back of the printer. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 5. Replace the rear access door securely. 108 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 111
    Resume light and a Print Cartridge Status light are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed. User's guide
  • HP Deskjet 6980 | User Guide - Macintosh - Page 112
    start printing again, raise the printer cover, and then disconnect the power cable from the back of the printer. Caution First, check for any loose or broken parts in the printer. If you find loose or broken parts, go to www.hp.com/support or contact HP. Support phone 110 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 113
    are installed. If you receive a print cartridge error message, one or both of the print cartridges cannot be used in the printer. A flashing Print Cartridge Status light indicates which print cartridge is incorrect. To verify that you have the correct print cartridges: 1. Open the printer cover
  • HP Deskjet 6980 | User Guide - Macintosh - Page 114
    replacement print cartridge available. 5. If the Print Cartridge Status light continues to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. Printing in ink-backup mode message When the printer detects that only one print cartridge is installed, ink-backup
  • HP Deskjet 6980 | User Guide - Macintosh - Page 115
    printed on facing down. Verify that the photo paper is flat. 2. Slide the paper forward until it stops. 3. Slide the paper guides firmly against the edge of the paper. Do not press the guide so firmly against the paper that the paper bends or curls. Check the printer settings 1. Open the Page Setup
  • HP Deskjet 6980 | User Guide - Macintosh - Page 116
    bend it the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from curling, see Store and handle photo paper. Fading occurs near the edges of a photo 114 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 117
    approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, install a photo print cartridge and a tri-color print cartridge in the printer. PictBridge problems Images in a connected digital camera do not print There are several reasons why images in a connected digital camera do not
  • HP Deskjet 6980 | User Guide - Macintosh - Page 118
    unsupported command. Bluetooth printing problems Bluetooth device cannot find the printer Try one of the following solutions: ● Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on the front of the printer. The light on the adapter double-blinks once a second when
  • HP Deskjet 6980 | User Guide - Macintosh - Page 119
    the software program that you are using prints banners. Not all software programs print banners. Print quality is poor Streaks and missing lines If the printed pages are missing lines or dots or if streaks appear, the print cartridges might be low on ink or might need to be cleaned. User's guide
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    installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed. Too much or too little ink appears on the page If too much or too little ink appears on the page, follow these instructions. 118 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 121
    specified in the Page Setup dialog box matches the size of the paper loaded in the In tray. ● Select the appropriate paper type in the Paper Type/Quality pane. ● Do not print borderless documents in the ink-backup mode. Always have two print cartridges installed in the printer. User's guide 119
  • HP Deskjet 6980 | User Guide - Macintosh - Page 122
    in the printer. Horizontal lines appear on a photo If light or dark horizontal lines appear on photos: 1. Clean the print cartridges. 2. Reprint the photo. 3. If the lines still occur, align the print cartridges. 4. Reprint the photo. Image is printed at an angle 120 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 123
    . Note The colors in the image might become lighter. 5. Click Print. If the problem persists, try the following steps: 1. Remove the photo paper, and then load plain paper in the In tray. 2. Press and hold down the Print Cancel button until the printer starts printing a self- test page, and then
  • HP Deskjet 6980 | User Guide - Macintosh - Page 124
    edge of a photo, install a photo print cartridge in the printer. Photo has an unwanted print cartridges. ● Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. 122 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 125
    with the print cartridge message The Print Cartridge Status light comes on when a print cartridge is low on ink. The Print Cartridge Status light flashes when a print cartridge is improperly installed or malfunctioning. For instructions about correcting the problem, Print cartridge status light is
  • HP Deskjet 6980 | User Guide - Macintosh - Page 126
    Status light, see the Wireless Status light page. Power light is flashing The light stops flashing when the printer has received all data. The printer is preparing to print. Resume light is flashing If the Resume light is flashing, check the following conditions: 124 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 127
    stalled printer. Print Cartridge Status light is on or flashing The printer has two print cartridge status lights. 1. The left status light represents the tri-color print cartridge, which is installed in the left side of the print cartridge cradle. 2. The right status light represents the black or
  • HP Deskjet 6980 | User Guide - Macintosh - Page 128
    if it is in ink-backup mode. To increase the print speed, use two print cartridges in the printer. Printer software is outdated Outdated printer software might be installed. For information about updating the printer software, visit HP's Web site at www.hp.com/go/mac-connect. Computer does not
  • HP Deskjet 6980 | User Guide - Macintosh - Page 129
    following features: - Fast access to qualified online support specialists - Software and printer-driver updates for your product - Valuable product and troubleshooting information for common problems - Proactive product updates, support alerts, and HP newsgrams that are available when you register
  • HP Deskjet 6980 | User Guide - Macintosh - Page 130
    sheets. ● Create professional-looking brochures, reports, newsletters, and other special items. If the duplexer is not packaged with the printer, it can be purchased separately from an authorized HP dealer. Note The duplexer is not available in all countries/regions. 128 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 131
    . Follow these tips to solve automatic two-sided printing problems. Install the duplexer Follow these steps to attach the duplexer to the printer: 1. Push the two latch handles on the printer's rear access door toward each other, and then remove the door. Note Do not discard the rear access
  • HP Deskjet 6980 | User Guide - Macintosh - Page 132
    Accessory Follow these steps to remove a paper jam from the duplexer. 1. Turn off the printer. 2. Press the buttons on the left and right sides of the duplexer, and then remove it from the printer. Warning Remove the duplexer before opening it when clearing a paper jam. 130 HP Deskjet 6980 series
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    . Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single-sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software. If the option for
  • HP Deskjet 6980 | User Guide - Macintosh - Page 134
    page prints when the two-sided printing option is enabled Verify that the following conditions exist: ● The correct print options are set in both the printer software and the software program that you are using. ● The photo paper is not curled, if you are printing 297 mm 132 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 135
    250-Sheet Plain Paper Tray Accessory to save time when printing. Install the 250-Sheet Plain Paper Tray Accessory Follow these steps to install the 250-Sheet Plain Paper Tray Accessory: 1. Turn off the printer. 2. Select a location for the printer and place the 250-Sheet Plain Paper Tray Accessory
  • HP Deskjet 6980 | User Guide - Macintosh - Page 136
    -width guide 2 Paper-width fence 3 Paper-length guide Note When changing the paper size in the paper tray, you must set all three paper guides. Set the paper size When changing the paper size in the paper tray, all three paper guides must be set to the correct setting. 134 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 137
    paper size: 1. Remove the lower tray from the base. 2. Slide the paper-width guide until the arrow is even with the correct setting. 1 Align the arrows Note To print on legal-sized paper, set the paper-width guide to LTR. 3. Set the paper-width fence by carefully inserting it into the appropriate
  • HP Deskjet 6980 | User Guide - Macintosh - Page 138
    print on legal-sized paper, pull the paper-length guide all the way out. Load paper Follow these steps to load paper: 1. Remove the lower tray from the base. 2. Verify that all three paper guides Accessory is not installed on the printer, follow the installation steps. 136 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 139
    steps to use the 250-Sheet Plain Paper Tray Accessory: 1. Open the Print dialog box. 2. Select the Paper Type/Quality pane. 3. In x 210 mm B5: 182 x 257 mm Auto Two-Sided Print Accessory with Small Paper Tray The Auto Two-Sided Print Accessory with Small Paper Tray is a hardware device that contains
  • HP Deskjet 6980 | User Guide - Macintosh - Page 140
    Accessory with Small Paper Tray: 1. Push the two latch handles on the printer rear access door toward each other, and then remove the door. Do not discard the rear access door. In order to print, the accessory or the rear access door must be attached to the printer. 138 HP Deskjet 6980 series
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    until both sides snap into place. Note Do not press the buttons on either side of the accessory when installing it into the printer. Use the buttons only when removing the accessory from the printer. Print postcards Guidelines ● Use only cards that meet the specifications for the Auto Two-Sided
  • HP Deskjet 6980 | User Guide - Macintosh - Page 142
    Small Paper Tray when printing from a digital camera In order to use the Auto Two-Sided Print Accessory with Small Paper Tray when printing directly from a digital camera, you might need to configure the printer to feed paper from the accessory rather than the In tray. 140 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 143
    Release the Report Page button. Print small photos Guidelines ● For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge. ● For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. ● Learn how to
  • HP Deskjet 6980 | User Guide - Macintosh - Page 144
    settings: - Source: Rear tray - Paper Type: The appropriate photo paper type - Quality: Best or Maximum dpi 5. If you want to use them, set the HP digital photography options. 6. Select any other print settings that you want, and then click Print. Print envelopes 142 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 145
    using envelopes that have the following qualities: - Have clasps or windows - Have thick, irregular, or curled edges - Are shiny the paper lever. 4. Slide the paper-width guide against the edge of the envelopes. Print 1. Open the Page Setup dialog box, and then select the following settings:
  • HP Deskjet 6980 | User Guide - Macintosh - Page 146
    remove it from the printer. Warning Remove the Auto Two-Sided Print Accessory with Small Paper Tray before opening it when clearing a paper jam. 3. Remove any paper that is inside the printer. 4. Lift the back lever on the accessory, and then unhook the Small Paper Tray. 144 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 147
    . Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single-sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software. If the option for
  • HP Deskjet 6980 | User Guide - Macintosh - Page 148
    the printer software and the software program that you are using. ● The photo paper is not curled, if you are printing on two-sided photo paper. Photo paper should be flat before printing. See storing and handling photo paper for more information. ● The paper size selected in the Page Setup dialog
  • HP Deskjet 6980 | User Guide - Macintosh - Page 149
    to 80 cards ● Cards: - 4x6: Up to 100 - A6: Up to 100 ● Envelopes: - No. 10: Up to 20 - Japanese envelope No. 4: Up to 20 User's guide 147
  • HP Deskjet 6980 | User Guide - Macintosh - Page 150
    -Sheet Plain Paper Tray Accessory Q3447A 250-Sheet Plain Paper Tray Accessory HP bt450 Bluetooth Wireless Printer Adapter Q6398A HP bt450, Bluetooth Wireless Printer Adapter HP bt400 Bluetooth Wireless Printer Adapter Q6399A HP bt400, Bluetooth Wireless Printer Adapter 148 HP Deskjet 6980 series
  • HP Deskjet 6980 | User Guide - Macintosh - Page 151
    14 Specifications ● Printer specifications Printer specifications See the reference guide that came with the printer for complete printer specifications, including this information: ● Types, sizes, and weights of paper and other printing media that can be used with the printer ● Print speeds and
  • HP Deskjet 6980 | User Guide - Macintosh - Page 152
    information ● Environmental statement ● Print cartridge recovery Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and
  • HP Deskjet 6980 | User Guide - Macintosh - Page 153
    , and then disconnecting the end of the printer power cord from the electrical source. Print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP's Planet Partner's Program for inkjet cartridges. HP offers this program in more countries/regions
  • HP Deskjet 6980 | User Guide - Macintosh - Page 154
    the precious materials used in electronics. Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in an environmentally responsible manner. 152 HP Deskjet 6980 series
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HP Deskjet 6980 series
User's guide