HP Deskjet 830/832c (English) Macintosh Connect * User's Guide - C6413-90023
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- HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 1
HP DeskJet Printer User's Guide for Macintosh USB/Apple Talk Connect 895C Series 880C Series 830C Series 810C Series - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 2
The HP DeskJet Printer User's Guide For Macintosh USB/AppleTalk Connect 895C Series 880C Series 830C Series 810C Series English - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 3
logo, EtherTalk, LaserWriter, LocalTalk, Mac, Macintosh, Macintosh Quadra, Monaco, New York, PowerBook, Power Macintosh, QuickDraw, StyleWriter, and . Neither Infowave Software, Inc. ("Infowave"), Apple Computer Inc. ("Apple") nor Hewlett-Packard Company ("HP") assumes responsibility with - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 4
: 2 Install Printer Software 2 Step: 3 Plug in the Power 4 Step: 4 Insert Print Cartridges 5 Step: 5 Load Paper 8 Step: 6 Connect Your Printer to the Computer 10 Step: 7 Choosing Your Printer 11 Step: 8 Align the Inkjet Print Cartridges 12 Using Your Printer Software Quick Instructions for - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 5
Basic Troubleshooting 61 Clearing a Paper Jam 67 HP Customer Care 68 Extended Warranty Options 70 More About Your Printer and Supplies Maintaining Your Printer 72 Increasing Printer Performance 72 Minimum Printing Margins 73 Ordering Supplies and Accessories 74 Printer User's Guides for - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 6
HP DeskJet printer. This User's Guide describes how to set up the printer and how to use it. Supported HP DeskJet Printers The software included with this printer supports the following HP DeskJet printers: • HP DeskJet 895C Series Printers • HP DeskJet 880C Series Printers • HP DeskJet 830C Series - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 7
, and 25 sheets of labels. • In addition, the HP DeskJet 895C Series printer is designed for use as a printer for small workgroups over a network with the HP JetDirect 300X External Print Server. System Requirements To install the printer software you need one of the following, depending upon the - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 8
1 Setting Up Your Printer Step 1: Unpack Your Printer 1 Remove the packing material and the packing tape from the outside of the printer. 2 Open the top cover. Remove both pieces of plastic packing material from the inside of the printer. 3 Close the top cover. 6410021 6410022 1 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 9
installation is complete, you can turn the virus-detection programs back on. (For instructions on turning off each virus-detection application, see the manual that came with the program.) 2 Insert the software CD into your CD-ROM drive. If necessary, double-click the HP DeskJet 800 (USB/AT) Series - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 10
Decline. If you click Decline, the Install program exits. 6 In the HP DeskJet Mac Installer dialog box, click Install. After a few moments, the Installer begins to install the printer software. A status box keeps you informed of progress during installation. 7 When you see a message reporting that - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 11
Your Printer Step 3: Plug in the Power 1 Lift open the cable access door on the back of the printer. 2 Plug the power adapter's cord firmly into the connector on the back of the printer. 3 Plug the appropriate end of the power cord into the power adapter. 4 Plug the other end of the power cord into - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 12
Up Your Printer Step 4: Insert Print Cartridges 1 Press the Power button to turn on the printer. The Power light comes on and the Inkjet Print Cartridge light blinks. 2 Open the top cover. The cartridge cradles move to the center of the printer. 3 Remove the inkjet print cartridges from their - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 13
firmly down into the cradle. Insert the black inkjet print cartridge in the right cradle, and insert the tri-color inkjet print cartridge in the left cradle. You must insert both inkjet print cartridges for the printer to operate. 6 Close the latches. You will hear a click and feel resistance - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 14
for your printer. These inkjet print cartridges have been specifically designed to work with your printer to produce results that are always clear, always sharp. 895Cxi, 895Cse, 880C, 882C, 830C, 832C, 815C require: Black HP 51645 Series Tri-Color HP C1823 Series 810C, 812C require: Black HP No. [15 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 15
(OUT) tray for a better view of the IN tray. IN Tray 6410006 Note: Although you'll get great print results using plain paper, Hewlett- Packard papers are developed especially for HP inks and your printer. In addition, a broad range of printing possibilities opens to you when you use the various - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 16
1 Setting Up Your Printer 5 Slide both paper adjusters to fit snugly against the paper's edges. side is usually indicated on the paper package. Be sure you insert the paper into the IN tray of the printer with the print side down. For More Information: Go to "Printing Cards" on page 44 for how to - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 17
the other end of the USB cable into the USB port on the computer. 6410909 Connect Using an HP JetDirect 300X External Print Server with the HP DeskJet 895C Series Printer Note: Only the HP DeskJet 895C Series printer can be used as a network printer with the HP JetDirect 300X External Print Server - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 18
, select the DJ 800's (USB/AT) printer icon. 4 In the right side of the Chooser window, select whichever one of the following is displayed: DeskJet 895C, DeskJet 880C, DeskJet 882C, DeskJet 830C, Deskjet 832C, DeskJet 810C, DeskJet 812C, or DeskJet 815C. 5 Close the Chooser by clicking the close - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 19
cartridge. 1 Be sure the printer's IN tray contains plain paper. 2 Make sure that the paper adjusters are pushed in snug against the paper in the IN tray. 3 Turn on the printer, if necessary. The green Power button should be on. 4 Open the Read Me file that was installed with your printer software - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 20
1 Setting Up Your Printer 13 If the patterns on the second printed page are acceptable, click Proceed. If the patterns are not acceptable, click Align Again. 14 After you click Proceed, click OK in the remaining dialog boxes. You have finished aligning the inkjet print cartridges in your printer. 13 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 21
Normal print quality Assuming you have already selected the HP DeskJet printer in the Chooser, as described in Chapter 1, and that the printer is loaded with standard size paper, you need only follow these steps: 1 While the document is in an active window, select Print from the File menu. The Print - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 22
2 Using Your Printer Software Detailed Instructions for Using Special Features 1 If you haven't already selected the HP DeskJet printer in the Chooser, do so now. If you have not selected the HP DeskJet printer, go to "Choosing Your Printer" on page 11. If you have selected the HP DeskJet and it's - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 23
2 Using Your Printer Software 5 If you'd like to print with a watermark, open the General pop-up menu and choose Watermark. Choose the watermark you want from the Watermark pop- - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 24
2 Using Your Printer Software 6 Choose Print from the File menu and make the adjustments in the dialog box all panels to their original settings. You cannot save copies, page ranges, cartridge cleaning options, or alignment options. Settings from within an application will not be saved. 7 When your - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 25
2 Using Your Printer Software For your convenience, the Print button is available in any and then choose Print from the File menu. The documents will be printed on the HP DeskJet printer. (Go to "Switching between printers" on page 19".) The Print dialog box appears. 2 Make your printing choices, - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 26
2 Using Your Printer Software • Throw away the icon. Drag the icon to the Trash. You can't throw away a desktop printer icon while the HP DeskJet printer is printing a document. Note: You must always have at least one printer icon on your desktop. If you throw away the last icon, it is immediately - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 27
use. (Go to "Desktop Printing" on page 18.) • Select the printer using its desktop printer icon. Follow these steps to select a new default printer without immediately printing anything on it: 1 Click the icon of the HP DeskJet desktop printer you want to use. A Printing menu appears on the menu bar - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 28
2 Using Your Printer Software Print Dialog Options On the next few pages are explanations of the options available from To save these settings for printing future documents, click here. To return to the default printer settings, click here. Choose the type of paper you have in the paper tray. 21 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 29
here. Select Book or Tablet to print using either of these options. To return to the default printer settings, click here. Note: Poster printing is not available with the HP DeskJet 810C, 812C, 830C, 832C or 815C printers. The Poster Printing option will not appear in the Print Dialog box for these - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 30
per sheet from this pop-up menu. Note: Poster printing is not available with the HP DeskJet 810C, 812C, 830C, 832C or 815C printers. The Poster Printing option will not appear in the Print Dialog box for these printers. Color Settings in the Print Dialog Box To turn on Color Matching, select this - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 31
Printer Software The ColorSync color-matching system makes sure that colors look as consistent as possible no matter what device you use to view them-monitor or printer another MacOS-based computer with ColorSync installed or when you print it on another color printer. With ColorSync turned on and - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 32
2 Using Your Printer Software Background Printing Settings in the Print Dialog Box With background printing on, you can continue to work on your computer while printing on the HP DeskJet printer. Select to print the document in the foreground or background. Unless you save the setting, it applies - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 33
2 Using Your Printer Software Monitoring and Controlling Background Printing If you are using background printing, you can use the desktop printer features to monitor and control your print requests. 1 Double-click the desktop printer icon of interest. 2 A window opens listing the Print Queue - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 34
2 Using Your Printer Software • To indicate that a print request is urgent. Select its title or to the icon of the printer where you want to move it. If you're not sure whether the two printers are of the same type, try moving the print request anyway-the printer software won't let you move a - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 35
2 Using Your Printer Software Services in the Print Dialog Box Select to clean print cartridge. For details about cleaning, see Chapter 4. To align new ink cartridges, click to put an X in this check-box. 28 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 36
2 Using Your Printer Software 29 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 37
, transparencies, envelopes, and labels work fine in your printer, particularly paper that is marked for use in inkjet printers. To get the best results, use one of the Hewlett-Packard papers, which were developed especially for HP inks and your printer. What to Consider • Desired outcome. The paper - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 38
3 Creative Printing Get the Right Paper Your HP DeskJet printer is designed to work well on most common office paper types and with quality 25% cotton bond paper. Because your printer uses ink to produce an image, paper that accepts ink well produces the best results. Be sure to test a variety of - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 39
repositionable stickers feature HP's Bright White paper for bright, colorful pictures and sharp text. HP papers are available printers could jam the printer and might actually repel ink. • Multi-part forms (such as duplicate or triplicate forms) could wrinkle in the printer or get stuck; the ink - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 40
, creating the illusion of a watermark. Your HP DeskJet printer comes with a number of watermarks already installed, and you can create more. Go to page placement of the image when it is printed. • The printing software determines the placement of the watermark based on where it calculates the - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 41
. How to Print on Both Sides of the Paper Note: When printing across a network to the HP DeskJet 895C Series printer, this feature is not recommended. To save paper, just put the paper through the printer twice: select a two-sided printing option and follow the directions on your screen. 1 Load the - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 42
top edge. Use Book when the sheets of your document will be bound on the left. 4 Click the Print button. The printer automatically prints only the odd-numbered pages. The printer then displays a message on your computer screen, telling you how to reload the paper. 5 Put the printed pages back into - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 43
of the paper? You put the paper print side down when you replaced it in the printer. Print your document again, paying special attention to the instructions on your screen. What if the ink smeared? The ink might not have dried completely. Next time, wait longer before you print the second side. You - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 44
3 Creative Printing How to Print Several Pages Per Sheet Your HP DeskJet printer is equipped with a special option that prints several pages on one sheet of paper. It does this by reducing the size of each page and - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 45
the files onto a hard disk, floppy disk, or CD. 3 If using a floppy disk or CD, insert it into your computer. 4 Open your software program and follow its instructions to import the photos. Digital Film Processing This method of developing film places all of your pictures onto a floppy disk or CD. In - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 46
Paper For best results when printing photos, use one of these HP papers. Be sure to check the packaging of the HP paper for designated use with the HP DeskJet 800 (USB/ AT) Series printers. • HP Premium Photo Paper: Use HP Premium Photo Paper to produce spectacular photos that look and feel like - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 47
clasps or windows. (Use transparent labels instead for these sorts of envelopes.) Also, envelopes with thick, irregular, or curled edges or with areas that are wrinkled, torn, or otherwise damaged could get stuck in the printer. Follow your software instructions: If your software program includes - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 48
empty. Flip up the OUT tray for a better view of the IN tray. IN Tray 6410006 3 Put a stack of up to 15 envelopes in the printer, as shown below. (If you're using thick envelopes, you might need to reduce the number.) 6410012 4 Slide the paper adjusters so that they fit - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 49
done printing: 1 Remove any remaining envelopes from the IN tray and replace them with whatever paper you'll be printing on next. What if the printer won't pick up the envelope? If you're printing a single envelope using the single-envelope slot, you might not have pushed the envelope far enough - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 50
Labels You can use your HP DeskJet printer to print sheets of labels. Use only A4 or U.S. Letter-sized sheets of labels. It's particularly important to pick labels that are made especially for inkjet printers. Otherwise, labels could peel off in your printer or the ink might not dry. Sheets of - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 51
your printer to printing greeting cards, make the appropriate selection (either HP Greeting Card Paper or HP Glossy Greeting Card Paper) from the Paper Type pop of the cards matches the orientation you've selected in your software program. 5 Slide the paper adjusters in so that they fit - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 52
the page is Landscape in your software program. (The software program user's guide will tell you how.) Printing HP Premium Inkjet Rapid-Dry Transparencies has been especially developed to work with HP inks, giving you crisp images and text, and the fastest drying times. They won't jam your printer - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 53
. 6 Click the Print button. Adhesive Strip 6410038 7 Be patient when printing on HP Premium Inkjet Transparency Film or if printing on HP Premium Inkjet Rapid-Dry Transparencies in Best mode. Because the printer uses more ink, lays the colors down more slowly, and allows for a longer drying time - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 54
3 Creative Printing Printing Posters Note: Poster printing is not available with the HP DeskJet 810C, 812C, 830C, 832C or 815C printers. The Poster Printing option will not appear in the Print Dialog box for these printers. 1 Load normal-size Letter or A4 paper into the IN tray. 2 Select Print from - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 55
before loading it. Follow your software instructions: The software program you're using might require special settings before it prints banners correctly on your printer. Check the ReadMe file (which was installed on your computer with the printer software) for information regarding your specific - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 56
snug against the edges of the paper stack. 6410042 9 Push the IN tray back in. 10 Click the Print button. You'll notice that the printer goes through some start-up movements before it starts printing. Also, banner printing takes a while; it might be several minutes before you see the results - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 57
which you printed may need to be set to print on a continuous sheet instead of individual pages. See the manual provided with your software program. What if the banner paper jams in the printer? • You might not have clicked a Banner paper type in the Page Setup dialog. • Put in more than five, but - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 58
or office supply store. HP Iron-On T-Shirt Transfers are designed to work with your printer and HP ink to give you a professional HP T-Shirt Transfer from the Paper Type pop-up menu. 4 Load the transfer paper printable-side down in the printer. 5 Click the Print button. 6 Follow the instructions - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 59
so that you buy the correct cartridges for your printer. 895Cxi, 895Cse, 880C, 882C, 830C, 832C, 815C require: Black HP 51645 Series Tri-Color HP C1823 Series 810C, 812C require: Black HP No. [15] (equivalent to C6615A) Tri-Color HP No. [23] (equivalent to C1823 Series) Replacing an Inkjet Print - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 60
printer. 23 If the inkjet print cartridge light continues to blink after you install new inkjet print cartridges, check the part numbers on the inkjet print cartridges to ensure you installed the correct ones. 895Cxi, 895Cse, 880C, 882C, 830C, 832C, 815C require: Black HP 51645 Series Tri-Color HP - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 61
capping of the nozzles before unplugging the power cord or turning off any attached power strip. • The printer does not work with only one inkjet print cartridge installed. If one of the inkjet print cartridges runs out of ink, leave the empty inkjet print cartridge in the cradle until you can - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 62
Caring for Your Inkjet Print Cartridges Aligning the Inkjet Print Cartridges You must use the printer software to align the black and tri-color inkjet print cartridges each time you replace or reinstall an inkjet print cartridge. This ensures that the black and tri-color inks are aligned when used - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 63
is low on ink. Replace the inkjet print cartridges, if appropriate. Also, dust fibers occasionally drag through the ink and streak it. If problems persist, continue with Procedure 2. Procedure 2: Eliminating Ink Streaks r sn ame jstujn d Customers using HP DeskJet printers in dusty environments - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 64
to get ink on your hands or clothing. Remove the Inkjet Print Cartridges 1 Turn the printer on and lift the printer's top cover. The inkjet print cartridges move to the center of the printer. 2 After the inkjet print cartridges have moved to the center of the printer, unplug the power cord from - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 65
yourself at eye level with the printer. 2 Locate the cradle that held the inkjet print cartridges. 3 Using clean, moistened swabs, wipe the underside of each wall of the carriage where fibers may collect and come in contact with the paper. Repeat until no ink residue is seen on a clean swab - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 66
at: http://www.hp.com/support/home_ products Damage Resulting from Refilling the Inkjet Print Cartridges To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP inkjet printers, including genuine factoryfilled HP inkjet print cartridges. Damage - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 67
part numbers carefully so that you buy the correct inkjet print cartridges for your printer. 895Cxi, 895Cse, 880C, 882C, 830C, 832C, 815C require: Black HP 51645 Series Tri-Color HP C1823 Series 810C, 812C require: Black HP No. [15] (equivalent to C6615A) Tri-Color HP No. [23] (equivalent to C1823 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 68
Basic Troubleshooting This chapter provides solutions to some problems that you may encounter while using your HP DeskJet printer. The chooser doesn't show the printer icon If you open the Chooser and don't see the printer icon, you probably need to install the appropriate printer software. For - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 69
may not be working properly. See the information about service and support that came with your printer. The lights indicate a problem Sometimes the lights on the printer signal a problem: Both lights are off • The printer is turned off. Press the power button. If you still don't see the glowing - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 70
from its print head. • Make sure the ink cartridges are correctly installed. Go to "Insert Print Cartridges" on page 5. • The printer may be out of ink, or the cartridges need to be cleaned. For instructions on cleaning the cartridges, go to "Cleaning the Inkjet Print Cartridges" on page 55. 63 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 71
printer is out of paper or that the paper is jammed. Once you correct the problem, the message goes away. • Restart your computer. Some software applications use the PostScript™ page description language, a language that HP DeskJet printers do not understand. As long as your applications have a PICT - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 72
problems with an ink cartridge or with your choice of paper. Don't use the following types of paper: • erasable typing paper • damaged, wrinkled, or stapled paper • multipart forms ("carbonless carbons") For best print quality, use coated or glossy papers especially designed for HP DeskJet printers - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 73
or both inkjet printer cartridges. Go to "Replacing an Inkjet Print Cartridge" on page 52. The image prints wavy or distorted Make sure that you are using a recommended type of paper. If the problem persists, see the information about service and support that comes with the printer. Stains appear on - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 74
either the IN tray or the OUT tray. 2 Press the Resume button on the front of the printer. 3 Press the Power button. 4 Print your document again. If the paper jams in the back of the printer: 1 If you can't reach the jammed paper, turn the knob on the rear access door at the - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 75
days a week. Printer Software Printer software (also referred to as a printer driver) allows your printer to talk with your computer. You have several options for getting printer software: • Download the printer software by accessing HP's Web site (http://www.hp.com/support/ home_products). • If - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 76
model number (the label is on the front of the printer). - The model of the computer. - The version of the printer driver and software program (if applicable). A Note About Letters If you need help from a technical support person, we recommend that you call us while you're in front of your computer - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 77
HP you connect with a support technician. • For printer coverage beyond the one year factory warranty, you have the following options: • Consult your reseller to get extended coverage. • If your reseller does not offer service contracts, please call Hewlett-Packard directly and ask about our service - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 78
5 Getting Help When Things Go Wrong 71 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 79
output. Make sure you are using an up-to-date version of an HP printer driver designed specifically for your printer model. Go to "Printer Software" on page 68 for information on how to get an updated printer driver. • The size and complexity of the documents you print can make a difference in - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 80
and Supplies Minimum Printing Margins The printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall within the printable area-that is, - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 81
Inkjet Print Cartridges 895Cxi, 895Cse, 880C, 882C, 830C, 832C, 815C require: Black HP 51645 Series Tri-color HP C1823 Series 810C, 812C require: Black Tri-color HP No. [15] (equivalent to C6615A) HP No. [23] (equivalent to C1823 Series) Power Adapter (worldwide) C6409-60014 Power Cords - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 82
6 More About Your Printer and Supplies Printer User's Guides for Macintosh Be sure to check the HP Web site first for all your documentation needs. Most HP printer documentation is available in PDF format for viewing and printing from Adobe Acrobat at http://www.hp.com Worldwide English French - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 83
media varies by country. Ordering Information To order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service: • Argentina: (54 1) 787-7100 Fax: (54 1) 787-7213 Hewlett-Packard Argentina, MontaÒeses 2150 1428 Buenos Aires - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 84
6 More About Your Printer and Supplies • Germany: 07031-145444 Fax: 07031-141395 Hewlett-Packard GmbH, HP Express Support Ersatzteil-Verkauf, Herrenberger Str. 130 71034 BÖBLINGEN • International Sales Branch: (41) 22 780 4111 Fax: (41) 22 780-4770 Hewlett-Packard S. A., ISB 39, rue de Veyrot 1217 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 85
6 More About Your Printer and Supplies 78 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 86
Best: 2.8 pages per minute 1 pages per minute 0.3 pages per minute DeskJet 830C model no. C6413A DeskJet 832C model no. C6413B Black Text Print Speed* EconoFast: Normal: Best: 8 figures. Exact speed will vary depending on the system configuration, software program, and document complexity. 79 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 87
month The following specifications apply to the HP DeskJet 895C, 880C, 830C and 810C Series printers for Macintosh. Bpalapcekr Ttyrupee)Type™ Software Compatibility MacOS compatible applications Buttons/Lights Resume button and light Power button and light Banner switch Inkjet Print Cartridge - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 88
no on/off switch on the power adapter. Declared noise emissions in accordance with ISO 9296: Sound power level, LWAd (1B=10dB): 5.5 sized or A4-sized sheets. Use only paper labels specifically designed for use with HP inkjet printers. up to 50 sheets Media Size Custom size: Width: 3.0 to 8.5 in - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 89
by Hewlett-Packard Company may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data cable is installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 90
B Legal Information Limited Warranty Statement HP Product Software Ink cartridges Printer Duration of Limited Warranty 90 Days 90 Days 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 91
B Legal Information 84 - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 92
photos 38 installing printer software 2-3 RAM and print speed 72 connecting power adapter 4 power cord 4 USB cable 10 using HP JetDirect 300X External Print Server 10 connection to printer 10 corrosion from refilled cartridges 60 cover, opening 5 cradles, cartridge 5 customer support 68 D dialog - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 93
Guides 75 forms, multi-part 32 fuzzy printing 50 G glossy paper 30 greeting cards 44 H help online 68 technical support 68 Web sites and user forums 68 Hewlett-Packard papers 30 ordering from HP 75 Hewlett-Packard, reaching online 68 HP Banner Paper 31, 48, 76 HP Bright White InkJet Paper 31, 75 HP - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 94
, 44 installing printer software 2-3 international User's Guides 75 invitations 30 iron-on transfers printing 51 selecting paper 30 L labels and paper jams 67 choosing types to use 43, 81 loading sheets 43 printing 43 types to avoid 43 landscape printing cards 45 latches for inkjet print cartridges - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 95
cord 4 powering on 4 specifications 79 speeds 79 supplies and accessories 76 turning on and off 4 unpacking 1 User's Guides 75 weight 80 printer drivers and print quality 72 upgrades 68 Printer Services tab aligning the inkjet cartridges 55 cleaning the inkjet cartridges 55 printer software 14 HP - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 96
paper for 30 problems 36 selecting paper 30 smeared ink 36 Tablet option 36 types of paper 31 U unpacking printer 1 upgrades for software 68 USB connection choosing printer 11 system requirements vi user forums 68 User's Guides 75 W warranties extensions 70 refilled cartridges excluded 60 warranty - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 97
cartridges for material reclamation and environmentally sound disposal. Call your Hewlett-Packard representative for current status. Paper: This printer is designed to facilitate the use of recycled paper as consumer media. Depending on the availability of recycled paper in each country, all manuals - HP Deskjet 830/832c | (English) Macintosh Connect * User's Guide - C6413-90023 - Page 98
Your DeskJet Connection!* Information on more products: http://www.hp.com HP Customer Care: http://www.hp.com/support/home_products *Information in these web sites may only be available in English Printed on Recycled paper *C6413-90023* English Part Number C6413-90023 Printed in U.S.A. 6/99
HP DeskJet
Printer
User’s Guide
for Macintosh
USB/Apple Talk Connect
895C Series
880C Series
830C Series
810C Series