HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide
HP Deskjet 990c Manual
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- HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 1
Guide Table of Contents Printing Basics 3 Buttons and Lights 3 Paper Trays 4 Using Your Printer Software 5 Other Ways to Select a Default Printer 6 Desktop Printing 6 hp deskjet 900 Utility Refilling the Print Cartridges 42 Problems 43 Troubleshooting Tips 43 hp Customer Care 62 More About - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 2
site on the Internet at http://www.hp.com/support/home_products or http://www.hp.com for the latest product information, troubleshooting, and printer software updates. • For complete information about your printer, view your electronic User's Guide. Adobe® Acrobat® Reader is required to view your - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 3
Printing Basics Buttons and Lights The buttons on the front of your hp deskjet 990c printer enable you to turn the printer on and off, cancel a print job, or resume printing. The lights provide you with visual cues about - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 4
loading. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. Make sure to slide all media as Load paper in the IN tray. IN tray pulled out Paper length guide Paper width guide Printed media is sent to the OUT tray. Printing Basics: Paper Trays - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 5
print server, such as an hp jetdirect 300X External Print Server, to connect the printer to your AppleTalk network. 2 From the Apple menu, select Chooser. 3 Click the Active button next to AppleTalk. 4 In the left side of the Chooser window, click the DeskJet Series icon. 5 Select the printer zone - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 6
the menu bar printer icon at the top of the screen, and choosing the DeskJet 990C. • If your control strip is on, then select the desired printer by of the printer you want to use. • Double-click the icon of the hp deskjet printer you want to use, and choose Set Default Printer from the Print menu. - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 7
hp deskjet 900 Utility The hp deskjet 900 Utility is located in the Utilities folder on your hard drive's main directory. The hp deskjet Utility window has six panels, as shown below: Printing Basics: hp deskjet 900 Utility • WOW!, which demonstrates the hp deskjet 990c's print quality • Ink Level, - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 8
Printing Basics: Checking Printer Status Page Setup-Controlling Page Layout You control settings such as paper size, scaling, and page orientation from the hp deskjet Page Setup dialog box. To get to this dialog box: 1 Open the software program used to create your document. 2 From the File menu - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 9
such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing from the hp deskjet Print dialog box. To get to this dialog box, select Print from your software program's File menu. Printing Basics: Print Dialog Box Buttons The - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 10
General General is the default panel selected in the Print dialog box menu. This panel lets you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print from the front of your document or begin printing from the end - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 11
paper. If you check Print Both Sides, choose the appropriate method: Binding (side or top). If you check Print Both Sides, choose the appropriate method: Manual or Automatic (if using the Automatic Two-Sided Printing Module). 11 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 12
Color Your hp deskjet 990c uses HP's Color Matching technology to intelligently analyze each element on a page-text, graphics, and photographs-and provide the best color output. Choose: • ColorSmart III • ColorSync • Grayscale ( - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 13
available when using background printing. To access these features from the desktop, double-click the hp deskjet 990c printer icon. Mark a print request "Urgent" Printing Basics: Print Dialog Box Instructions • Select the job title or icon, then click the Trash icon. OR • Drag the document - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 14
Background Printing Options Sort/change the order of print jobs Stop and restart printing Change printers Instructions • From the View menu, choose the title of the column by which you want to sort or choose. • To see and change the print order, - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 15
use the Automatic Paper-Type Sensor feature, your hp deskjet 990c automatically determines the correct paper type for most The print quality default is Normal. NOTE:If you want a different print quality, you can manually change this setting. 3 Click OK. • As the printer begins to pull in the first - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 16
Automatic Two-Sided Printing The Automatic Two-Sided Printing Module is a special hardware and software feature that enables your printer to automatically print on both sides of the page. Installing the Automatic Two-Sided Printing Module 1 Turn the knob on the printer's Rear Access Door - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 17
HP Bright White Inkjet Paper, HP Premium Inkjet Heavyweight Paper, HP Felt-textured Greeting Card Paper, HP Professional Brochure Paper, Glossy or Matte, and HP Box" on page 9 for instructions. 6 In the Layout problems with Two-Sided Printing, see "Troubleshooting Tips" beginning on page 43. 17 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 18
The hp deskjet 990c printer includes an infrared lens that can access and print information sent to it by another infrared device. Supported Operating Supported Devices To determine if a specific device is supported by infrared, check the manufacturer's reference guide. Some of the devices supported - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 19
IrDA protocol, you can establish wireless TCP/IP or AppleTalk connection. For instructions, refer to one of the following: • Reference guide or instructions that came with the PowerBook • Manufacturer's web site or support telephone number • Infrared Data Association (IrDA) web site at: http://www - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 20
Printing using a Palm Pilot 1 Locate the infrared lens on the Palm device. This is typically found on one of the sides of the Palm. 2 Align the Palm Pilot's infrared lens with the printer's infrared lens. Position the Palm Pilot up to 3 feet (1 meter) from the printer and within a 30-degree total - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 21
Printing using a HP PhotoSmart Digital Camera 1 Locate the infrared lens on the digital camera. This is typically found on the front of the camera. 2 Align the camera's infrared - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 22
mist, ink smudges will eventually appear on the printer case. Follow the cleaning instructions provided below. • Do not clean the interior of the printer. Keep all cleaning print cartridges and the print cartridge cradle, see "Manually Cleaning the Print Cartridges and Print Cartridge Cradle" on page - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 23
for the best results. For projects that use other colored images, HP Bright White Inkjet or HP Premium Inkjet paper work well. For a complete list of available HP media, see "Supplies and Accessories" on page 73. For information on supported paper weights and sizes, see "Media Weight" on page 68 and - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 24
Manual Two-Sided Printing I should... Book Binding Tablet Binding 1 Remove all paper from the OUT tray. 2 Load paper into the IN tray. 3 Slide the paper guides instructions displayed on your computer screen. 9 When the paper is properly reloaded, click Continue. Guidelines... • You can do manual - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 25
25 transparency sheets, rough side down and the adhesive strip towards the printer. 4 Slide the paper guides snugly against the transparencies. 5 Push in the IN tray. 6 From your software program's File printing. Guidelines... • For best results, use HP Premium Inkjet Transparency Film. 25 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 26
thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged. • If your software program includes an envelope-printing feature, follow those instructions instead of the procedure here. 26 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 27
and flap facing up, into the IN tray as far as they will go. 4 Slide the paper guides snugly against the edges of the envelopes. 5 Push in the IN tray. 6 From your software program's software program includes an envelope-printing feature, follow those instructions instead of the procedure here. 27 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 28
, Index Cards, and Other Small Media Printing Business Cards, Index Cards, and Other Small Media I should... 1 Pull out the IN tray. 2 Slide out both paper guides, and remove all paper from the IN tray. 3 Insert up to 45 cards or other small media into the IN tray as far as they - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 29
edges of the label sheets to separate them, then align the label edges. 4 Insert up to 20 label sheets (label side down). 5 Slide the paper guides snugly against the sheets. 6 Push in the IN tray. 7 From your software program's File menu, select Print. 8 Choose the print settings that match the - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 30
photo paper (printable side down) into the IN tray. 4 Slide the paper guides snugly against the edges of the media. 5 Push in the IN tray. Both Sides: Unchecked 8 Print the photos. Guidelines... • For best results, use an HP photo paper. • The photo needs to be in electronic (digital) form, before - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 31
into the IN tray as far as they will go. 4 Slide the paper guides snugly against the edges of the cards. 5 Push in the IN tray 6 From Choose if appropriate Note: If using Automatic Two-Sided Printing, you must use supported paper. See "Automatic Two-Sided Printing" on page 16. 8 Print the cards - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 32
the iron-on transfer paper with printable side down. 4 Slide the paper guides snugly against the sheets. 5 Push in the IN tray. 6 From your Orientation: Choose appropriate orientation Paper Type/Quality: • Paper Type: Choose HP Premium Inkjet Paper • Print Quality: Choose Best Layout: • Pages per - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 33
Printing Posters Beyond the Basics: Printing Posters I should... 1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Push in the IN tray. 4 From your software program's File menu, select Print. 5 Choose the print settings that match the type - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 34
the unattached edge of the banner paper stack is toward the printer. 7 Slide the paper guides snugly against the sheets. 8 Push in the IN tray. 9 From your software program best results, use HP Banner Paper. • If you are having problems printing a banner, see "Banners aren't printing correctly." on page - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 35
, the Print Cartridge Status Light will continue to flash. Print Cartridge Status Light Color print cartridge low on ink Problem with black print cartridge Problem with color print cartridge To check the status of your print cartridges, open the printer's top cover. The yellow arrow on the print - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 36
instructions below. For more information on replacing print cartridges. see page 37. If the arrow points to... Problems with problem, verify that the color cartridge is an hp C6578 series or hp No. 78 cartridge, and the black cartridge is an hp 51645 series or hp No. 45 cartridge. 4 If the problem - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 37
When buying replacement print cartridges, check the part numbers carefully. The print cartridge numbers for your printer are: Black hp 51645 series or hp No. 45 Tri-Color hp C6578 series or hp No. 78 To Replace a Print Cartridge: When a print cartridge runs out of ink, leave the empty cartridge in - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 38
5 Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape. Do NOT touch the ink nozzles Do NOT touch or remove the copper contacts Remove the protective vinyl tape Print Cartridges: Replacing Print Cartridges 6 Push the print cartridge firmly, - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 39
the print cartridges from the hp deskjet Utility window by doing the following: 1 Double-click the hp deskjet Utility icon in the Utilities folder on your hard drive's main directory. 2 Click the Clean panel, then click the Clean button and follow the instructions displayed on your screen. Note - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 40
vo ed kitft ghocknor 1 Double-click the hp deskjet Utility icon in the Utilities folder on your hard drive's main directory. 2 Click the Clean tab, then click the Clean button. If this does not prevent streaks, follow the instructions for "Manually Cleaning the Print Cartridges" below. Caution Be - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 41
. Do NOT clean nozzle plate Print Cartridges: Cleaning Print Cartridges Manually Cleaning the Print Cartridge Cradle 1 Using clean, moistened swabs, printer. 6 Print a test page. Double-click the hp deskjet Utility icon in the Utilities folder on your hard drive's main directory, click the Test - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 42
the best performance from your printer, Hewlett-Packard recommends using only genuine hp supplies for hp deskjet printers, including genuine factory-filled hp print cartridges. Damage resulting from the modification or refilling of hp print cartridges is specifically excluded from the coverage of - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 43
your question is similar to those listed here, follow the instructions found in that section: The printer software won't install, what's wrong? See page 44. Why won't it print? See page 46. What do the flashing lights mean? See page 51. Is there a problem with your printout? See page 54. Is there - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 44
CD may be damaged. Problems?: Troubleshooting Tips To solve the problem... 1 Reinsert the CD and try again. If this doesn't solve your problem go the next step. printer software from an hp web site (see page 62 for web site addresses). 4 If you don't have Web access, contact hp Customer Care. See - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 45
GX software, turn it off. Your hp deskjet printer is not compatible with QuickDraw GX. 5 If you are still having problems with the installation, call an authorized hp dealer or hp Customer Care representative. For the phone number of the support center nearest you, see "hp Customer Care by Phone" on - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 46
Problems?: Troubleshooting Tips Why won't it print? What is the problem? No page came out of the printer. Possible cause Power may be off or there may be a loose connection. You may not have any paper in the IN tray. The printer's top cover may be open. A problem may exist with one of the print - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 47
Problems?: Troubleshooting Tips Why won't it print? Continued What is the problem? No page came out of the printer. (continued) Possible cause There may be a paper jam and you are using the Rear Access Door. To solve the problem... 1 Pull the paper out of either the IN tray or the OUT tray. 2 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 48
Problems?: Troubleshooting Tips Why won't it print? Continued What is the problem? No page came out of the printer. (continued) Possible cause There is a paper jam in the back of the printer and the Automatic TwoSided Printing Module is attached. To solve the problem... 1 Turn your printer off. - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 49
Problems?: Troubleshooting Tips Why won't it print? Continued What is the problem? The printer is really slow. mean longer processing times. Close all unnecessary software programs. Check the printer driver you are using. Check hp's web site for the most recent software updates (see page 62 for - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 50
Problems?: Troubleshooting Tips Why won't it print? Continued What is the problem? A blank page came out of the printer. Possible cause The printer may be out of ink. You may have forgotten to remove the vinyl tape from the print cartridge. You may be trying to print a fax. To solve the problem - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 51
Problems?: Troubleshooting Tips What do the flashing lights mean? What is the problem? The Power Light is There may be a paper jam and you are using the Rear Access Door. To solve the problem... Be patient. The light will stop flashing when the printer has finished receiving data. 1 Insert - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 52
document again. The Print Cartridge Status Light is flashing. You may be printing a two-sided document manually and the first side has finished printing. The top cover may be open. There may be a problem with one of the print cartridges. 1 Follow the on-screen directions for how to insert the - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 53
Problems?: Troubleshooting Tips What do the flashing lights mean? What is the problem? All of the upper lights are press the Power Button again to turn the printer back on. 2 If that doesn't solve the problem, press the Power button to turn the printer off. 3 Unplug the printer. 4 Plug the printer - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 54
Problems?: Troubleshooting Tips Is there a problem with your printout? What is the problem? Parts of the document are missing or are in the wrong place. The document printed at an angle or is off-center. Possible cause To solve the problem sure the paper guides fit snugly against the media. 54 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 55
Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Print quality is poor. " on page 37. • Make sure that you are using media intended for hp deskjet printers. • Print quality is dramatically improved if you print on paper specifically designed - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 56
and black ink aren't lining up on the printed page, go to the hp deskjet Utility located in the Utilities folder in your hard drive's main directory, click the Calibrate tab, then click the Align button. See "hp deskjet 900 Utility" on page 7. Click Normal or Draft instead of Best on the Paper Type - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 57
Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Banners aren't printing correctly. Possible cause You may have forgotten to raise the OUT tray. You may have forgotten to select Banner in the printer software. You may have problems with the - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 58
Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Photos aren't printing correctly. Possible cause You may not have inserted the photo paper correctly. To solve the problem paper guides rest snugly against the page 11. 2 Select HP Photo Paper as the - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 59
Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Automatic is set as • The Automatic Paper-Type Sensor may set this type of media to Plain Paper. • Manually select the appropriate paper type. See "Paper Type/Quality" on page 11. Move the printer - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 60
Problems?: Troubleshooting Tips Is there a problem with your Automatic Two-Sided Printing Module? What is the problem? Choose Layout from the General pop-up menu. See "Print Dialog Box" on page 9 for instructions. 5 In the Layout dialog box, check the Print Both Sides box, and select Automatic. - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 61
Problems?: Troubleshooting Tips Is there a problem with infrared (Ir) printing? What is the problem? Possible cause To solve the problem... A connection cannot be established or the transmission seems to be taking longer than usual. The device from which you are trying • Make sure the device - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 62
Problems?: hp Customer Care hp Customer Care hp deskjet printers set the standard for quality and reliability, so you have made an excellent choice. Should you need help, however, hp Customer Care's award-winning service and support is nearby to provide expert advice on using your hp printer or to - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 63
send an email, go to http://contact.external.hp.com/support/menu/menu-post.html. Problems?: hp Customer Care Printer Software Printer software (also referred to as a printer driver) allows your printer to talk with your computer. hp provides several options for getting printer software and updates - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 64
checked your Quick Start Poster and this User's Guide for installation and troubleshooting tips. 2 You have checked hp Customer Care Online (see page 62) for product help. 3 If you cannot solve your problem using the above, then call an hp service technician while you're in front of your computer - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 65
+36 (0) 1382 1111 +91 11 682 60 35 +62 (21) 350 3408 +353 (0) 1662 5525 +972-(0)-9-9524848 +39 (0) 2 264 10350 +81 3 3335-8333 Problems?: hp Customer Care • Korea +82 (2) 3270 0700 • Korea, outside Seoul 080 999 0700 • Malaysia +60 (3) 2952566 • Malaysia, Penang 1 300 88 00 28 • Mexico 01 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 66
Statement" on page 79), you will not be charged for the phone support service. However, for countries where the above toll-free phone numbers are not available, the regular long-distance charges may apply. Problems?: hp Customer Care Extended Warranty Options If you would like to extend your - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 67
More About Your Printer Specifications hp deskJet 990cxi model no. C6455A hp deskjet 990cse model no. C6455B Black Text Print Speed ✽ Draft: up to 17 pages per min. Mixed Text with Color Graphics Print Speed ✽ Draft: up to - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 68
(bystander positions): 47 dB in normal mode. Alignment Skew: +/-.006 mm/mm (.006 in/in) on plain paper +/-.012 mm/mm (.012 in/in) on hp transparency films Media Weight Paper: U.S. Letter Legal Envelopes: Cards: Banner Paper: 60 to 90 g/m2 (16 to 24 lb) 75 to 90 g/m2 (20 to - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 69
Some Personal Digital Assistants (including the Palm product line Digital cameras with infrared capability Cellular phone with infrared capability Supported Protocols IrLPT JetSend OBex Automatic Two-Sided Printing Module Specifications Automatic Two-Sided Printing Module model no. C6463A Duty - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 70
Matte Finish Letter-size, 50 sheets C6955A ✻ Media availability varies by country. Note: The "hp Photo Paper, Two-Sided, Satin/Glossy" and "hp Glossy Greeting Cards, White Half-fold" paper types are not supported by the Automatic Two-Sided Printing module due to longer dry times. More About - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 71
Minimum Printing Margins The printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall within the printable area. When you use nonstandard paper sizes and select the Custom Paper Size setting from the Page Setup window, the paper width must be - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 72
System Requirements Be sure your computer meets the following system requirements: USB Connection: PowerPC MacOS-based computer with a USB port MacOS version 8.6 or later Minimum 32 MB RAM, 64 MB recommended 8 MB (minimum) available hard-disk space AppleTalk Connection: 68030 or 68040 Mac or PowerPC - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 73
300X External Print Server-Ethernet/802.3 RJ-45 (10Base-T/100Base-Tx) Single Port J3263 Print Cartridges Black Tri-color hp 51645A series or hp No. 45 hp 6578D series or hp No. 78 More About Your Printer: Supplies and Accessories Part Name Power Cords U.S., Canada, Brazil, Latin America, Saudi - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 74
printer documentation is available for viewing and printing at http://www.hp.com/support/home_products. Language Dutch English French German Italian Japanese Portuguese Spanish Swedish Part Numbers Quick Start Posters User Guides C6455-90046 C6455-90046 C6455-90046 C6455-90046 C6455-90046 C6455 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 75
C6984A C6983A ❋ These paper types are supported by the Automatic Two-Sided Printing Module. Note: To find out which recycled papers are recommended for your printer, contact your local hp Sales Office and ask for the hp InkJet Printer Family Paper Specifications Guide, hp part number 5961-0920. 75 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 76
hp dealer or call hp DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies and accessories directly from hp at www.hpshopping.com, or call the hp Fax: 07031-141395 Hewlett-Packard GmbH, hp Express Support Ersatzteil-Verkauf, Herrenberger Str. 130 71034 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 77
01210 Mexico • Netherlands: 0 33 450 1808 Fax: 0 33 456 0891 Hewlett-Packard Nederland B. V. Parts Direct Service Basicweg 10 3821 BR AMERSFOORT • Norway: 22735926 Fax: 22735611 Hewlett-Packard Norge A/S, Express Support Drammensveien 169-171 0212 Oslo • Spain: 1 6 31 14 81 Fax: 1 6 31 12 74 Hewlett - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 78
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 79
HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service Product documentation provided by HP (including any instructions for installing patches or - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 80
Reduction and Elimination Paper Use: The printer's automatic/manual two-sided printing capability reduces paper usage and The rugged design of the HP DeskJet printer assists in minimizing both to HP at the end of its useful life, call your local HP Sales or Service Office for instructions. Energy - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 81
B background printing 13 banners minimum margins 71 ordering 75 printing 34 problems 57 specifications 68 Best mode 67 book binding 24 business cards printing customer support 62 Index D default printer 6 delete a print job 13 desktop printing 6 door, rear access 47, 51 Draft mode 67 drivers, see - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 82
H help customer 62 hp Customer Care 62-64 technical support 62 user forums 63 web sites 62 hp Customer Care 62-64 hp jetdirect 300X External Print ordering 73 part numbers 37, 42 problems 39 replacment 37 status 35 storing 39 using 39 installing printer software 44 problems 44, 45 software 44 iron-on - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 83
Draft 67 Normal 67 printing speeds 67 N Normal mode 67 O online support, web sites 62 operating environment 68 ordering parts and accessories 76 supplies on ink 36 ordering 73 part numbers 37, 42, 73 problems 38, 39 recommended temperatures 39 replacement 37 status 35 status light 3 storing 39 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 84
updates, see printer software, updates drivers, see printer software Lights 3 maintenance 22 paper trays 68 parts 73 selecting default 6 software 63 software updates 63 specifications 67 status 8 trays 4 printer software downloading 63 problems installing 44 updates printing banners 34 book 24 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 85
User Defined Paper Size 68 small media printing 28 software hp jetdirect 300X External Print Servers 5 print server 5 flap 4 positions 4 use 4 troubleshooting, see problems U updates for software 63 urgent print requests 13 USB connection 5 User's Guide, ordering 74 Utility window 7, 39, 40 W
1
Macintosh User’s Guide
Table of Contents
Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Paper Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using Your Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Other Ways to Select a Default Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Desktop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
hp deskjet 900 Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Page Setup–Controlling Page Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Automatic Paper-Type Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Automatic Two-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Infrared (Ir) Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Beyond the Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Getting the Right Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printing on Different Types of Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Manual Two–Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Printing Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing Single Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printing a Stack of Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printing Business Cards, Index Cards, and Other Small Media . . . . . . . . . . . . . 28
Printing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Printing Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printing Greeting Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Printing Iron-On Transfers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Printing Posters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Printing Banners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Print Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replacing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Storing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cleaning Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Damage Resulting from Refilling the Print Cartridges . . . . . . . . . . . . . . . . . . . . 42
Problems? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
hp Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
More About Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Limited Warranty Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Environmental Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81