HP Deskjet F2200 Full User Guide

HP Deskjet F2200 - All-in-One Printer Manual

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  • HP Deskjet F2200 | Full User Guide - Page 1
    HP Deskjet F2200 All-in-One series Windows Help
  • HP Deskjet F2200 | Full User Guide - Page 2
    HP Deskjet F2200 All-in-One series
  • HP Deskjet F2200 | Full User Guide - Page 3
  • HP Deskjet F2200 | Full User Guide - Page 4
    Contents 1 HP Deskjet F2200 All-in-One series Help 7 2 HP All-in-One overview The HP All-in-One at a glance...9 Control panel buttons...10 Status light overview...12 Use the HP Photosmart software 13 3 Find more information...15 4 How do I?...17 5 Connection information Supported connection types
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    features Scan an original...59 Edit a scanned preview image 61 Edit a scanned image...61 Edit a scanned document...61 Stop scanning...62 10 Maintain the HP All-in-One Clean the HP All-in-One...63 Clean the exterior...63 Clean the glass...63 Clean the lid backing...64 Print a self-test report...65 2
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    the print cartridge contacts 75 Clean the area around the ink nozzles 77 Remove ink from your skin and clothing 80 11 Shop for ink supplies...81 12 Troubleshooting View the Readme file...83 Hardware setup troubleshooting 83 The product will not turn on 84 Software installation troubleshooting
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    or not detected 191 Incompatible print cartridges 195 Print cartridge problem 198 13 HP warranty and support Warranty...205 Print cartridge warranty information 205 Support process...205 Before you call HP customer support 206 HP support by phone...206 Phone support period...206 Placing a call
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    to Windows 2000 users 212 Environmental product stewardship program 212 Paper use...213 Plastics...213 Material safety data sheets 213 Recycling program...213 HP inkjet 216 Toxic and hazardous substance table 216 HP Deskjet F2200 All-in-One series declaration of conformity 217 Index...219 5
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    6 Contents
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    for ink supplies • HP warranty and support • Technical information NOTE: If you are using the product with a Windows 2000 computer, some features may not be available. For more information, see Notice to Windows 2000 users. HP Deskjet F2200 All-in-One series Help HP Deskjet F2200 All-in-One series
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    Chapter 1 HP Deskjet F2200 All-in-One series Help 8 HP Deskjet F2200 All-in-One series Help
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    All-in-One overview The HP Deskjet F2200 All-in-One series is a versatile device that enables easy-to-use copying, scanning, and printing. Copy The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. You can enlarge or reduce the size of
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    the print cartridges from drying out. Check Print Cartridge lights: Indicates the need to reinsert the specified print cartridge, replace the print cartridge, or close the print cartridge door. The Black/Photo light indicates that the problem is with the black or photo print 10 HP All-in-One
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    Color light indicates that the problem is with the tri-color print cartridge. Cancel: Stops a print, copy, or scan job. A blinking Paper light next to the Cancel button indicates the need to load paper or clear a paper jam. Press any button after a problem is solved to instruct the HP All-in-One to
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    computer. The Paper light is blinking. • The HP All-in-One is out of paper. • The HP All-in-One has a paper jam. • The paper size setting in the copy software does not match the paper size detected in the input tray. The Check Print Cartridge light is • The print cartridge door is open. blinking
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    print cartridge might be defective. • The print cartridge is low on ink. Scanner failure. For more information, see Scan fails. Turn off the HP All-in-One, then turn it on again. If the problem persists, contact HP Support. NOTE: HP All-in-One will still operate as a printer. The HP All-in-One has
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    Chapter 2 HP All-in-One overview 14 HP All-in-One overview
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    up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, check the Setup Guide for troubleshooting information, or see
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    Chapter 3 Find more information 16 Find more information
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    inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I clear a paper jam? How do I? How do I? 17
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    Chapter 4 How do I? 18 How do I?
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    are supported. Only printing is supported from the other computers. Setup instructions Follow the Setup Guide for detailed instructions. Follow the instructions in Use printer sharing. Use printer sharing If your computer is on a network, and another computer on the network has an HP Allin-One
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    Chapter 5 Connection information 20 Connection information
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    . Load originals and load paper 3. Close the lid. Choose papers for printing and copying You can use different types and sizes of paper in the HP All-in-One. Review the following recommendations to get the best printing and copying quality. Whenever you change paper types, remember to change the
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    on your country/region, some of these papers might not be available. NOTE: To achieve a borderless print, you must use 10 x 15 cm (4 x 6 inch) paper with tab. The HP All-in-One prints to the edge of three sides of the paper. When you remove the tab from the fourth side, you have a borderless
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    to select your product, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in English only. Recommended papers for printing only Certain papers are supported only when you start the print job from your computer. The following list
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    For a complete list of supported media sizes, see the printer software. Papers to avoid for all print and copy jobs • Any size paper other than those listed in the printer software. • Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices). • Highly textured
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    use legal-size paper, leave the tray extender closed. 2. Slide the paper-width guide to its outermost position. 3. Tap a stack of paper on a flat surface to edges, and then check the paper for the following: • Make sure it is free of rips, dust, wrinkles, and curled or bent edges. • Make sure all
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    the product is servicing the print cartridges or otherwise the paper-width guide. Load 10 x 15 cm (4 HP All-in-One. For the best results, use 10 x 15 cm (4 x 6 inch) HP Premium Plus Photo Paper or HP Premium Photo Paper with tab. NOTE: For borderless printing, the HP All-in-One only supports
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    cards into the input tray of the HP All-in-One to print notes, recipes, and other text. For best results, set the paper type before copying or printing. NOTE: The HP All-in-One leaves a 1.2 cm (0.5 inch) border on one short edge. Before printing many cards, print one test card to make sure that the
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    stops. 3. Slide the paper-width guide inward against the stack of cards HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. NOTE: For specific details on how to format text for printing on envelopes, consult the help files in your word processing software
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    the input tray. 3. Slide the paper-width guide inward against the stack of envelopes until it stops HP All-in-One. Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software manually feed one sheet at a time into the input tray with
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    Chapter 6 Related topics • Load 10 x 15 cm (4 x 6 inch) photo paper • Set the paper type for printing • Set the copy paper type Load originals and load paper 30 Load originals and load paper
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    • Print from a software application • Make the HP All-in-One the default printer • Change the print settings for the current job • Change the default print settings • Printing shortcuts • Perform special print jobs • Stop a print job • Resume a print job Print from a software application Most print
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    default printer is automatically selected when you click the Print button in the toolbar of most software applications. For more information, see the Windows Help. Change the print settings for the current job You can customize the print settings of the HP All-in-One to handle nearly any print task
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    quality, you can set the paper type manually. To set the paper type for printing 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button that opens the Properties dialog
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    to view the print resolution dpi. Change the print speed or quality The HP All-in-One automatically chooses a print quality and speed setting software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Print
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    to the HP All-in-One. This helps to prevent wasting paper and ink on projects that do not print as expected. To preview your print job 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer
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    settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK. Printing shortcuts Use printing shortcuts to print with print settings that you use often. The printer software has several specially
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    shortcuts that you have created can be deleted. The original HP shortcuts cannot be deleted. Perform special print jobs In addition to supporting standard print jobs, the HP All-in-One can perform special jobs such as printing borderless images, iron-on transfers, and posters. This section contains
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    the right side of the input tray. Verify that the tear-off tab is pointing away from the product. 3. On the File menu in your software application, click Print. 4. Make sure the product is the selected printer. 5. Click the button that opens the Properties dialog box. Depending on your
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    Plus Photo Papers with the HP All-in-One. To print a photo on photo paper 1. Remove all paper from the input tray, and then load the photo paper print side down. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button that
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    dpi setting, the printer software displays the optimized dots per inch (dpi) that the HP All-in-One will print. Printing in Maximum dpi takes longer than printing with other settings and requires a large amount of disk space. NOTE: If a photo print cartridge is also installed, the print quality is
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    settings that you want, and then click OK. Related topics Work with print cartridges Print on both sides of the page You can print two-sided pages with the HP All-in-One manually. When printing two-sided pages, make sure to use paper that is thick enough so that images do not show through to the
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    pages from the output tray. A dialog box displays instructions on the screen when it is time to process the second side of your job. 9. Click Continue when done. Print a multiple-page document as a booklet The HP All-in-One allows you to print your document as a small booklet, which you can fold
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    Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Paper saving options area, select Manual from the Two-sided printing dropdown list. 7. Select the binding edge
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    Chapter 7 Figure 7-1 Left-edge binding for left-to-right languages Figure 7-2 Right-edge binding for right-to-left languages Print 44 Print from your computer
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    you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options
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    you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options
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    For the best results, HP recommends you use HP transparency products with the HP Allin-One. To print on transparencies 1. Load the transparency into the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button
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    sure you allow enough time for the ink to dry before handling the transparency. Print a group of addresses on labels or envelopes With the HP All-in-One, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers. To print a group of addresses on labels or
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    HP All-in-One prints dotted lines on some pages to indicate where to trim the pages before taping them together. To print a poster 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer
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    key on your keyboard. It can take a few moments for the print job to be cancelled. To stop a print job from the computer (Windows XP users) 1. On the Windows taskbar, click Start, and then click Control Panel. 2. Open the Printers and Faxes control panel. 3. Double-click the product icon. TIP: You
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    the HP All-in-One or the computer after you address the error. To resume a print job from the control panel ▲ On the control panel, press any button. To resume a print job from the computer (Windows Vista users) 1. On the Windows taskbar, click Start, and then click Control Panel. 2. Click Printers
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    Chapter 7 To resume a print job from the computer (Windows 2000 users) 1. On the Windows taskbar, click Start, point to Settings, and then click Printers. 2. Double-click the product icon. TIP: You can also double-click the printer icon in the Windows taskbar. 3. Select the print job you want to
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    features The HP All-in-One allows you with a Windows 2000 computer, some features may not be available. For more information, see Notice to Windows 2000 users. the scanner glass is clean and that there are no foreign materials adhering to it. For more information, see Clean the glass. 3. Press
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    on regular, plain paper automatically use Normal quality. You can make a Fast copy using the instructions below. Fast copies faster with comparable quality text, but the graphics quality might be lower. Fast copies use less ink and extend the life of your print cartridges. 54 Use the copy features
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    of copies from the control panel or from the software that you installed with the HP All-in-One. To make multiple copies of an original from the ensure that the scanner glass is clean and that there are no foreign materials adhering to it. For more information, see Clean the glass. 3. Press the
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    can use the HP All-in-One to copy a single- or multiple-page document in color or black and white. In this example, the HP All-in-One is used to type. 4. Press Start Copy Black. 5. Wait until the product has finished printing the first page. Remove the first page from the glass and load the second
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    a borderless copy, you must use tabbed photo paper. 2. Load your original print side down on the left front corner of the glass. 3. Press Paper select the Photo paper type. NOTE: When the Photo paper type is selected, the HP All-in-One defaults to making a borderless copy with a 10 x 15 cm (4 x 6
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    Chapter 8 Related topics Control panel buttons Use the copy features 58 Use the copy features
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    of the HP All-in-One to a computer. To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to scanning. To verify that the HP Photosmart Software is running on a Windows Scan Use
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    Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software. The HP Photosmart Software that you installed on your computer has
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    scanner glass is clean and that there are no foreign materials adhering to it. For more information, see Clean the glass. HP Photosmart software Edit a scanned image You can edit a scanned image, such as a photo or graphic, using the software you installed with the HP All-in-One. Using this software
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    first time you use your OCR software. Using OCR software is an art that takes time and practice to master. NOTE: If you are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might not be installed on your computer. To install the OCR software, you must re-insert the
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    your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping the HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary. This section contains the
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    the glass with a dry, soft, lint-free cloth to prevent spotting. 4. Plug in the power cord, and then turn on the product. Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One. To clean the lid backing 1. Turn off the product
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    guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. You might also need to check your print cartridges if the Check Print Cartridge light is on. This might mean that the print cartridges are not installed properly or are missing
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    contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles. Maintain the HP All-in-One 66 Maintain the HP All-in
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    report Replace the print cartridges When the ink level for the print cartridge is low, a message appears on your computer screen. You can also check the ink levels by using the software installed with the HP Allin-One. Follow these instructions when the ink level is low. NOTE: Ink level warnings and
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    photos: Use a photo cartridge along with a tri-color cartridge. NOTE: If a photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately if it is not included with the HP All-in-One. Photo print cartridges are not supported on all models
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    Remove the new print cartridge from its packaging, being careful to touch only the black plastic. Gently remove the plastic tape using the pink pull tab. Maintain the HP All-in-One 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under
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    If you are installing a black or photo print cartridge, slide it into the right slot. 8. Close the print cartridge door. 9. After the print cartridge alignment sheet prints, load it on the left front corner of the glass with the top of the page to the left. Maintain the HP All-in-One 70 Maintain
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    the HP All-in-One NOTE: HP does not recommend using the photo print cartridge for ink-backup mode. Exit ink-backup mode Install two print cartridges in the HP All-in-One to exit ink-backup mode. For information about installing a print cartridge, see Replace the print cartridges. Use a photo print
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    it is not being used. NOTE: If a photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately if it is not included with the HP Allin-One. Photo print cartridges are not supported on all models of the product. Related topics • Replace
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    the print cartridge out of the print cartridge protector. Maintain the HP All-in-One Align the print cartridges Aligning the print cartridges ensures high-quality output. The HP All-in-One prompts you to align and calibrate the print cartridges every time you install a new print cartridge. Make
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    the Features tab, and then click the Printer Services button. The Printer Toolbox appears. 3. Click the Device Services tab. 4. Click Align the Print Cartridges. The HP All-in-One prints a print cartridge alignment sheet. 5. Load the print cartridge alignment sheet print side down on the left front
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    and shortens the life of the ink nozzles. To clean the print cartridges from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also
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    at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP Allin-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and
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    here. NOTE: Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the print cartridges by using the software you installed with the HP All-in-One. Maintain the HP All-in-One Work with print cartridges 77
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    one at a time. Do not leave a print cartridge outside the product for more than 30 minutes. 4. Place the print cartridge on a piece of paper with the ink nozzles facing up. 5. Lightly moisten a clean foam rubber swab with distilled water. Maintain the HP All-in-One 78 Maintain the HP All-in-One
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    clean) 2 Face and edges around the ink nozzle area CAUTION: Do not clean the nozzle plate. 7. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Make sure you push the print cartridge in firmly until it snaps into place. Maintain the HP All-in-One
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    from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Skin White sudsy ammonia. CAUTION: Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric. Maintain the HP All-in-One 80 Maintain the HP All-in
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    for ink supplies For a list of print cartridge numbers, see the printed documentation that came with the HP All-in-One. You can also use the software that came with the HP All-in-One to find out the reorder number for all the print cartridges. You can order print cartridges online from the HP Web
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    Chapter 11 Shop for ink supplies 82 Shop for ink supplies
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    or All Programs, pointing to HP, pointing to Deskjet F2200 All-In-One series, and then clicking Readme. You can access the Readme file by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. Hardware setup troubleshooting This section contains hardware
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    Troubleshooting Chapter 12 This section contains the following topics: • The product will not turn on • I connected the USB cable, but I am having problems using the HP All-in-One with my computer • After setting up the product, it does not print The product will not turn on Try the following
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    problems using the HP All-in-One with my computer Solution: You must first install the software that came with the product before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software, connecting
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    Troubleshooting Chapter 12 For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the product. Cause: The USB cable was connected before the software was installed product. • Make sure the print cartridges are installed. • Make sure you have
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    . • Check other printers or scanners. You might Guide that came with the product. Cause: The product and computer were not communicating with each other. Software installation troubleshooting Use this section to solve any problems you might encounter while setting up the HP Photosmart software
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    HP Digital Imaging Monitor does not appear in the system tray • Uninstall and reinstall the software When I insert the CD-ROM into my computer's CD-ROM drive, nothing happens Solution: If the installation does not run automatically, you can start it manually. To start the installation from a Windows
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    the software. Do not simply delete the product application files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP All-in-One program group. For more information, see: Uninstall and reinstall the software Software installation troubleshooting 89
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    Chapter 12 Cause: The installation might not be complete. The registration screen does not appear Solution: You can access the registration (Sign up now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Deskjet F2200 All-In-One series, and then clicking
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    when you installed the software that came with the HP All-in-One. To uninstall from a Windows computer NOTE: Use this method if Uninstall is not available in the Windows Start menu (click Programs or All Programs, HP, Deskjet F2200 All-In-One series, Uninstall). 1. Open the Windows control panel
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    Troubleshooting Chapter 12 Paper jams To help avoid paper jams, follow these guidelines: • Remove printed papers from the output tray frequently and type. • Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the
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    humidity. Use HP Premium Plus photo paper for maximum performance. Print cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the print cartridges. If you receive an error message about the print cartridges, see Print cartridge messages for
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    used for a long time. • Do not clean the print cartridges unnecessarily. This wastes ink and shortens the life of the cartridges. • Handle print cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. If print quality is poor right after
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    After you install a print cartridge, one or both of the print cartridge status lights begin to blink. The printer will not print. One of the following messages may appear on your computer screen: Print Cartridge Problem Incorrect Print Cartridge(s) Incorrectly Installed Cartridge(s) Print Cartridge
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    , and both lights blink when both cartridges are the problem. • Solution 1: Remove and reinstall the print cartridges • Solution 2: Clean the print cartridge contacts • Solution 3: Print in ink-backup mode Solution 1: Remove and reinstall the print cartridges Solution: The print cartridge may not
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    Troubleshooting 6. If the print cartridge has the wrong selection number, install a new print cartridge. For more information, see Replace the print cartridges. 7. Close the print cartridge door. If this did not solve the issue, try the next solution. Solution 2: Clean the print cartridge contacts
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    purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit For more information, see Replace the print cartridges. 2. Check the ink levels. If you have installed a refilled or remanufactured print cartridge, or a cartridge that has been used in another printer, the ink level indicator
  • HP Deskjet F2200 | Full User Guide - Page 102
    -test report. 8. If the self-test report does not show a problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following topics: • Wrong, inaccurate, or
  • HP Deskjet F2200 | Full User Guide - Page 103
    the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink was being used. If this did
  • HP Deskjet F2200 | Full User Guide - Page 104
    the the product is printing in ink-backup mode, with only one print cartridge installed. If the product is in ink-backup mode, text and photo quality will differ from those printed when using both print cartridges. If you are satisfied with the print quality, continue printing in ink-backup mode. Or
  • HP Deskjet F2200 | Full User Guide - Page 105
    If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. Cause: The print cartridges need to be cleaned. Ink is not filling the text or
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    the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. Cause: The print cartridges need to be cleaned. The printout has a horizontal band
  • HP Deskjet F2200 | Full User Guide - Page 107
    Troubleshooting Chapter 12 NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. • Solution 1: Check the paper type • Solution 2: Check the print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that
  • HP Deskjet F2200 | Full User Guide - Page 108
    Troubleshooting Solution 3: Rotate the image Solution: If the problem persists, use the software you installed with the product or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page. For more
  • HP Deskjet F2200 | Full User Guide - Page 109
    shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information, see: • Print cartridge troubleshooting • Print a self-test report Cause: The print cartridges needed to be cleaned or there was insufficient ink. Printouts are
  • HP Deskjet F2200 | Full User Guide - Page 110
    plastic bag. This will prevent the photo paper from curling. NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. For more information, see: • Recommended papers for printing and copying • Information on paper Cause: The wrong kind of paper was loaded in
  • HP Deskjet F2200 | Full User Guide - Page 111
    is smudged or unclear. NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. TIP: After reviewing the solutions in this section, you can go to HP's support Web site to see if there is additional troubleshooting help. For more information, go to: www
  • HP Deskjet F2200 | Full User Guide - Page 112
    or marks on it that run upand-down or lengthwise down the page. NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. Solution: HP recommends that you use HP Premium Papers or any other paper type that is appropriate for the product. Always make sure the
  • HP Deskjet F2200 | Full User Guide - Page 113
    not securely installed. Ink streaks on the back of the paper Try the following solutions if there is smeared ink on the back of your printout. • Solution 1: Print on a page of plain paper • Solution 2: Wait while the ink dries Solution 1: Print on a page of plain paper Solution: Print one or several
  • HP Deskjet F2200 | Full User Guide - Page 114
    is no problem with the ink supplies and replacing the print cartridges is unnecessary. Solution software applications offer custom fonts that have jagged edges when enlarged or printed. Also, if you want to print bitmapped text, it might have jagged edges when enlarged or printed. Print quality troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 115
    Ink is spraying the inside of the HP All-in-One when I print a photo Envelopes print incorrectly Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem or windows. 112 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 116
    solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Print from the HP Photosmart Software • Solution 2: Use the appropriate media Solution 1: Print from the HP Photosmart Software Solution: Try printing the image from the photo
  • HP Deskjet F2200 | Full User Guide - Page 117
    4: Check for a print carriage stall Solution: Turn off the product, open the print cartridge door, and remove any objects that are blocking the print carriage (including any packing materials), and then turn on the product. For more information, see: The print carriage is stalled 114 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 118
    If the connections are secure, and nothing has printed several minutes after you sent a print job to the product, check the status of the product. In the HP Photosmart Software, click Settings, and then click Status. For , and then press the On button to turn on the product. Print troubleshooting 115
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    Troubleshooting Chapter 12 Cause: The product experienced an error. If this did not solve the issue, try the next solution. Solution 8: Check the print driver status Solution: The printer driver status might have changed to either offline or stop printing. To check the printer driver status 1. In
  • HP Deskjet F2200 | Full User Guide - Page 120
    printer in your software application. TIP: You can set the product as the default printer to ensure that the printer is automatically selected when you select Print in the File menu of your different software applications. Cause: The product was not the selected printer. Print troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 121
    connected to the computer, communication errors can occur. Troubleshooting If the connections are secure, and nothing has printed several minutes after you sent a print job to the product, check the status of the product. In the HP Photosmart Software, click Settings, and then click Status. For
  • HP Deskjet F2200 | Full User Guide - Page 122
    likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Set the correct margins in your software application • Solution 2: Make sure that the paper size setting is correct Print troubleshooting 119
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    Troubleshooting Chapter 12 • Solution 3: Check the paper guide position • Solution 4: Make sure the stack of envelopes is loaded correctly Solution 1: Set the correct margins in your software application Solution: Check the printer margins. Make sure the margin settings for the document do not
  • HP Deskjet F2200 | Full User Guide - Page 124
    that came with the software. 3. Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application. Cause: The margins are not set correctly in your software application. If this did not solve the issue, try the next solution. Print troubleshooting 121
  • HP Deskjet F2200 | Full User Guide - Page 125
    blank pages at the end of the document • Solution 3: Load more paper in the input tray • Solution 4: Check the print cartridges for protective tape Solution 1: Check the ink levels in the print cartridges Solution: Check the estimated ink levels remaining in the print cartridges. 122 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 126
    to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. Cause: If you are
  • HP Deskjet F2200 | Full User Guide - Page 127
    tab (must be removed before installing) 3 Ink nozzles under tape For more information, see: Replace the print cartridges Cause: The protective plastic tape was only partially removed from the print cartridge. Ink is spraying the inside of the HP All-in-One when I print a photo Solution: Make sure
  • HP Deskjet F2200 | Full User Guide - Page 128
    tasks Solution: Check the On light. If it is blinking, the product is busy. If the product is performing another task such as printing or scanning, your copy job will be delayed until the product completes the current task. Cause: The product was busy with another task. Copy troubleshooting 125
  • HP Deskjet F2200 | Full User Guide - Page 129
    papers the product does not support. Related topics Recommended papers for printing and copying Cause: The product first solution does not solve the problem, continue trying the remaining solutions until the correctly on the glass • Solution 2: Clean the scanner glass Solution 1: Place the
  • HP Deskjet F2200 | Full User Guide - Page 130
    1: Place the original correctly on the glass • Solution 2: Check the ink levels in the print cartridges Solution 1: Place the original correctly on the glass Solution: Place your original with the side you want to copy or scan face down on the left front corner of the glass. Copy troubleshooting 127
  • HP Deskjet F2200 | Full User Guide - Page 131
    report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. Cause: The print cartridges needed to be cleaned or there was insufficient ink. A borderless
  • HP Deskjet F2200 | Full User Guide - Page 132
    does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure your computer is turned on • Solution 2: Make sure your computer is connected to the product by a USB cable • Solution 3: Make sure the HP Photosmart Software is installed on your
  • HP Deskjet F2200 | Full User Guide - Page 133
    Troubleshooting Chapter 12 If this did not solve the issue, try the next solution. Solution 3: Make sure the HP Photosmart Software is installed on your computer Solution: Insert the product installation CD and install the software. For more information, see the Setup Guide. Cause: The HP
  • HP Deskjet F2200 | Full User Guide - Page 134
    Troubleshooting If this problem occurs frequently, or if you encounter memory problems while using other applications, you might need to add more memory to your computer. See the user guide in the software and crop the scanned image manually, or not at all. Cause: The software was set to
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    (OCR) language Solution 1: Make sure that the brightness is set appropriately in the software Solution: Adjust the brightness in the software, and then rescan the original. To adjust the brightness 1. In the HP Scanning window, click Lighten/Darken in the Basic menu or the Tools panel. 2. Adjust the
  • HP Deskjet F2200 | Full User Guide - Page 136
    -in-One. On light Paper light Off Off Blinking Off Check Print Cartridge light Paper Type lights Descriptio Solution n Off Both off The HP All- Press the On button to turn the in-One is HP All-in-One on. turned off. Off 1 On, The HP All- Wait for the HP All-in-One to 1 Off in-One is
  • HP Deskjet F2200 | Full User Guide - Page 137
    removed from the print cartridge. Remove print cartridge, remove tape, and reinsert print cartridge. The print cartridge is not intended for use in this The print cartridge might not be supported for use in the HP All-in-One. See the Order Supplies chapter in the User Guide. 134 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 138
    the instructions in the Setup Guide. 3. Turn the HP All-in-One back on. Blinking Both off Scanner failure Turn the HP All-in-One off, then on again. If the problem persists, contact HP customer support. Blinking Both blinking The HP Allin-One has a fatal error. 1. Turn the HP All-in-One off
  • HP Deskjet F2200 | Full User Guide - Page 139
    destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product Door open Solution: Close the print cartridge door. Cause: The print cartridge door was open. Firmware revision mismatch Solution: To find support and warranty
  • HP Deskjet F2200 | Full User Guide - Page 140
    Troubleshooting Solution 2: Make sure the print carriage is not blocked Solution: Turn off the product, open the print cartridge door, and remove any objects that are blocking the print carriage (including any packing materials), and then turn on the product. For more information, see: The print
  • HP Deskjet F2200 | Full User Guide - Page 141
    Deskjet F2200 All-In-One series, Uninstall). 1. Open the Windows control panel and double-click Add or Remove Programs. NOTE: The procedure to open the control panel varies by operating system. If you are not sure how to do this, see the Windows Help. 2. Select HP Deskjet All-In-One Driver Software
  • HP Deskjet F2200 | Full User Guide - Page 142
    Windows device detection (Plug and Play). A New Hardware found screen might appear. 7. Click Next through all of the screens that appear in the Wizard to install the USB Composite Device. 8. Click Finish to finish the installation. 9. Try to scan again. 10. If these steps do not resolve the problem
  • HP Deskjet F2200 | Full User Guide - Page 143
    status of the product in the HP Solution Center. To check the status of the product 1. On the Windows taskbar, click Start, Programs or All Programs, HP, HP Solution Center. 2. Verify that the the product with a copy number included, such as HP Deskjet F2200 All-in-One series 2. 140 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 144
    Troubleshooting 5. Select the second instance of the product and repeat steps 2 through 4. 6. Try to scan again. Cause: There might have been two instances of the product connected to the HP Solution Center. If this did not solve the issue, try the next solution. Solution 5: Check the power supply
  • HP Deskjet F2200 | Full User Guide - Page 145
    Troubleshooting Chapter to scan again. If the scan fails, continue to the next step. 4. Do one of the following, depending upon how the product is connected to the computer: • If see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable
  • HP Deskjet F2200 | Full User Guide - Page 146
    Troubleshooting 7. If another USB cable is available, try using that one instead. 8. Restart the computer. for Windows will scan from the product using TWAIN software instead of the HP Solution Center. Cause: If you could scan using WIA, this indicates that there was a problem with the HP Solution
  • HP Deskjet F2200 | Full User Guide - Page 147
    , try the next solution. Troubleshooting Solution 8: Disable the Lexbces service Solution: Check if the Lexbces service is started, and disable it. If a Lexmark or Dell all-in-one device is connected with a USB cable to a computer where product is installed, the HP software might not scan because
  • HP Deskjet F2200 | Full User Guide - Page 148
    Troubleshooting g. Enter a filename for the backed up Registry. HP HP software. 8. Restart the Lexbcserver service. To restart the service a. On the Windows box. Cause: The Lexbceserver service installed by a Lexmark printer, Lexmark all-inone, or Dell all-in-one, caused a scan communication error
  • HP Deskjet F2200 | Full User Guide - Page 149
    Troubleshooting Chapter 12 Solution 9: Run the Scan Diagnostic utility Solution: Download and run the Scan Diagnostic utility to find and correct problems with your product. To download and run the Scan Diagnostic utility 1. Go to: www.hp.com and click Software and driver downloads. 2. Select
  • HP Deskjet F2200 | Full User Guide - Page 150
    Troubleshooting handshake timing between HP device chipset and certain types of USB chipsets on the computer. To check the USB chipset and controller 1. On the Windows below to resolve the issue. 5. Disconnect all USB devices (printers, scanners, cameras, etc.) from the computer, except the mouse
  • HP Deskjet F2200 | Full User Guide - Page 151
    plain white paper into the input tray. 2. Press and hold the Cancel button and then press the Start Copy Color button. The product prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. 148 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 152
    Troubleshooting 3. Make sure the test patterns show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges. • If the black line is missing, faded,
  • HP Deskjet F2200 | Full User Guide - Page 153
    required for the computer to function. Occasionally, TSR's prevent the HP software from loading so that it does not install properly. In Windows Vista, Windows XP, and Windows 2000, use the MSCONFIG utility to prevent TSR programs and services from starting up. To turn off programs that run in the
  • HP Deskjet F2200 | Full User Guide - Page 154
    The Disk Cleanup utility frees hard disk space on your computer by doing the following: • Deleting temporary Internet files • Deleting downloaded program files • Emptying the Recycle Bin • Deleting files from your temporary folder • Deleting files created by other Windows tools • Removing optional
  • HP Deskjet F2200 | Full User Guide - Page 155
    4: Verify the driver configuration • Solution 5: Check if the printer is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Restart the print spooler • Solution 8: Check the software application Solution 1: Print a self-test report Solution: Print a self-test report
  • HP Deskjet F2200 | Full User Guide - Page 156
    Troubleshooting 3. Make sure the test patterns show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges. • If the black line is missing, faded,
  • HP Deskjet F2200 | Full User Guide - Page 157
    using the correct printer driver. To verify that the product is set as the default printer 1. Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click
  • HP Deskjet F2200 | Full User Guide - Page 158
    Troubleshooting To verify the print driver 1. Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click
  • HP Deskjet F2200 | Full User Guide - Page 159
    offline. If this did not solve the issue, try the next solution. Troubleshooting Solution 6: Clear the print queue manually Solution: Manually clear the print queue. To clear the print queue manually 1. Depending upon your operating system, do one of the following: • Windows Vista: On the Windows
  • HP Deskjet F2200 | Full User Guide - Page 160
    application is the problem. To verify the software application 1. Close the software application and reopen it. 2. Try to print again from the software application. NOTE: The printer might not support printing from a DOS application. Determine if the software application is Windows-based or DOS
  • HP Deskjet F2200 | Full User Guide - Page 161
    is firmly connected to both the product and the power adaptor. Plug the power cord into a power outlet, surge protector, or power strip. Troubleshooting 1 Power connection 2 Power cord and adaptor 3 Power outlet 2. Make sure the product is turned on. 3. If the product is not receiving electrical
  • HP Deskjet F2200 | Full User Guide - Page 162
    Troubleshooting scan again. If the scan fails, continue to the next step. 4. Do one of the following, depending upon how the product is connected to the computer: to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the
  • HP Deskjet F2200 | Full User Guide - Page 163
    Troubleshooting Chapter 12 If this did not solve the issue, try the next solution. Solution 3: Restart the computer Solution: Restart the computer. Cause: You might not have restarted the computer after installing the product software. Or, there might have been another problem with the computer.
  • HP Deskjet F2200 | Full User Guide - Page 164
    • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you originally installed the HP Photosmart Software
  • HP Deskjet F2200 | Full User Guide - Page 165
    Troubleshooting Chapter 12 Solution 2: Check the power cord and USB cable Solution: Make sure that the power cord and USB cable are properly attached it by disconnecting the power cord. 5. Wait 5 seconds, and plug in the power cord. 6. Turn on the product. 7. Try to scan again. 162 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 166
    Troubleshooting scan again. If the scan fails, continue to the next step. 4. Do one of the following, depending upon how the product is connected to the computer: to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the
  • HP Deskjet F2200 | Full User Guide - Page 167
    Troubleshooting Chapter 12 If this did not solve the issue, try the next solution. Solution 3: Restart the computer Solution: Restart the computer. Cause: You might not have restarted the computer after installing the product software. Or, there might have been another problem with the computer.
  • HP Deskjet F2200 | Full User Guide - Page 168
    • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you originally installed the HP Photosmart Software
  • HP Deskjet F2200 | Full User Guide - Page 169
    , Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you originally installed the HP Photosmart Software. 166 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 170
    • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you originally installed the HP Photosmart Software
  • HP Deskjet F2200 | Full User Guide - Page 171
    • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software • Solution 6: Contact HP support for service Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord
  • HP Deskjet F2200 | Full User Guide - Page 172
    Troubleshooting 2. Make sure the product is turned on. 3. If the product is not port on your computer. 3. Try to scan again. If the scan fails, continue to the next step. 4. Do one of the following, depending upon how the product is connected to the computer: • If the USB cable is connected to
  • HP Deskjet F2200 | Full User Guide - Page 173
    Solution: Uninstall the complete HP Photosmart Software from the computer and then reinstall it using the CD that came with your product. To uninstall and reinstall the software 1. On the Windows taskbar, click Start, Settings, Control Panel. 2. Double-click Add/Remove Programs. 170 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 174
    to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you originally installed the HP Photosmart Software. If this did not solve the issue, try the next solution. Solution 6: Contact HP support for service Solution: If you
  • HP Deskjet F2200 | Full User Guide - Page 175
    computer to create a print preview file. File format not supported Solution: Open the file in another application, and save it in a format that the product software recognizes. For more information, see: Supported file types for the HP All-in-One Cause: The product software did not recognize or
  • HP Deskjet F2200 | Full User Guide - Page 176
    Troubleshooting Supported file types for the HP All-in-One Refer to the following for the supported file formats: • The HP Photosmart software supports the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG • When scanning, the HP Photosmart
  • HP Deskjet F2200 | Full User Guide - Page 177
    that came with the product is installed, but it was not running. Troubleshooting No scan options Solution: Make sure the software is installed and running. For more information, see the Setup Guide that came with the HP All-in-One. Cause: The software that came with the product was not running
  • HP Deskjet F2200 | Full User Guide - Page 178
    does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Replace the rear door of the product • Solution 2: Check the paper type and the print settings • Solution 3: Clean the rollers • Solution 4: Contact HP support Solution 1: Replace the rear
  • HP Deskjet F2200 | Full User Guide - Page 179
    the print side down. Slide the stack of paper forward until it stops. Troubleshooting 6. Slide the paper-width guide inward software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software
  • HP Deskjet F2200 | Full User Guide - Page 180
    papers Custom paper size To set the paper type for printing 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure you have selected the correct printer. 4. Click the button that opens the Properties dialog box. Depending
  • HP Deskjet F2200 | Full User Guide - Page 181
    print again. Cause: The rollers were dirty and needed to be cleaned. If this did not solve the issue, try the next solution. Solution 4: Contact HP support Solution: If you have completed all of the steps provided in the previous solutions, contact HP support for service. Go to: www.hp.com/support
  • HP Deskjet F2200 | Full User Guide - Page 182
    Troubleshooting Paper jam or misfeed Solution: Clear the paper jam. For more information, see: Clear paper jams Cause: The HP All-in-One had a paper jam. Paper mismatch Solution: Change the print setting or load the appropriate paper in the input tray. For more information, see: • Set the paper
  • HP Deskjet F2200 | Full User Guide - Page 183
    Troubleshooting Chapter 12 HP All-in-One not found Solution: If the product is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected
  • HP Deskjet F2200 | Full User Guide - Page 184
    Troubleshooting Solution 2: Make sure the product is connected to the computer Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is connected to the HP Allin-One does not solve the problem, continue trying the remaining
  • HP Deskjet F2200 | Full User Guide - Page 185
    • Low on ink • Printing in ink-backup mode • The print carriage is stalled • Need alignment or alignment failed • Print cartridge is missing, incorrectly installed, or not intended for your product • Print cartridges missing or not detected • Incompatible print cartridges 182 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 186
    Troubleshooting • Print cartridges in wrong slot • Print cartridge problem Non-HP cartridges installed Solution: Follow the prompts on the computer screen to continue or replace the indicated print cartridges with genuine HP cartridges. HP recommends that you use genuine HP print cartridges.
  • HP Deskjet F2200 | Full User Guide - Page 187
    For more information, see Use ink-backup mode. Cause: When the product detected that only one print cartridge is installed, inkbackup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the product and affects the quality of printouts. 184 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 188
    of the ink test area of the report is shown below. 3. Make sure the test patterns show a complete grid and the thick color lines are complete. • If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges. • If the
  • HP Deskjet F2200 | Full User Guide - Page 189
    Troubleshooting Chapter 12 Solution 2: Clear the print carriage Solution: Remove any objects, such as paper, that are blocking the print carriage. Then reset the product. To clear the print carriage 1. Make sure the product is on. 2. Open the print cartridge door. The print carriage should move to
  • HP Deskjet F2200 | Full User Guide - Page 190
    Troubleshooting 4. Close the print cartridge door. 5. Check for a paper jam in the rear access door. snaps into place. 6. Do one of the following, depending upon the state of the product: • If the On button light is on and steady, print a self-test report. If you can print a self-test report, the
  • HP Deskjet F2200 | Full User Guide - Page 191
    print carriage is still stalled, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There might not be not be sufficient voltage for the product. 188 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 192
    . If the tape is still covering the ink nozzles, carefully remove the tape from the print cartridges. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 189
  • HP Deskjet F2200 | Full User Guide - Page 193
    , incorrectly installed, or not intended for your product, one or both of the print cartridge status lights begin to blink. One of the following messages may appear on your computer screen: Print Cartridge Problem Incorrect Print Cartridge(s) Incorrectly Installed Cartridge(s) 190 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 194
    correct slots. To make sure the print cartridges are installed correctly 1. Make sure the product is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the
  • HP Deskjet F2200 | Full User Guide - Page 195
    steps 1 and 2 for the tri-color print cartridge on the left side. Cause: The indicated print cartridges were installed incorrectly. If this did not solve the issue, try the next solution. Solution 2: Clean the print cartridge contacts Solution: Clean the print cartridge contacts. 192 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 196
    both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP All-in-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth
  • HP Deskjet F2200 | Full User Guide - Page 197
    the copper-colored contacts. Allow the print cartridges to dry for approximately ten minutes before reinserting. Troubleshooting 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Make sure
  • HP Deskjet F2200 | Full User Guide - Page 198
    does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure you are using the correct print cartridges • Solution 2: Contact HP customer support Solution 1: Make sure you are using the correct print cartridges Solution: Check to make
  • HP Deskjet F2200 | Full User Guide - Page 199
    locked in place. To make sure the print cartridges are installed correctly 1. Make sure the product is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the
  • HP Deskjet F2200 | Full User Guide - Page 200
    socket. 6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side. NOTE: If the print cartridges are installed in the wrong slots and you cannot remove them from the product, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then
  • HP Deskjet F2200 | Full User Guide - Page 201
    Troubleshooting Chapter 12 Print cartridge problem The message might indicate which cartridge is causing the problem. If so, try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem,
  • HP Deskjet F2200 | Full User Guide - Page 202
    Troubleshooting 5. Close the print cartridge door. 6. Check to see if the error has been resolved. • If the error has been resolved, then there is a problem with the black print cartridge. • If the error has not been resolved, continue to the next step. 7. Open the print cartridge door and reinsert
  • HP Deskjet F2200 | Full User Guide - Page 203
    Troubleshooting Chapter 12 Also, make sure the print cartridges are installed into the correct slots. To make sure the print cartridges are installed correctly 1. Make sure the product is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print
  • HP Deskjet F2200 | Full User Guide - Page 204
    that are experiencing the problem. Make sure you have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. TIP: Coffee filters are lint-free and work well for cleaning print cartridges. • Distilled, filtered, or
  • HP Deskjet F2200 | Full User Guide - Page 205
    both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP All-in-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth
  • HP Deskjet F2200 | Full User Guide - Page 206
    to be cleaned. If this did not solve the issue, try the next solution. Solution 3: Replace the print cartridges Solution: Replace the print cartridges that are experiencing the problem. If only one of the print cartridges is experiencing the problem, you can also remove it and print using ink-backup
  • HP Deskjet F2200 | Full User Guide - Page 207
    Troubleshooting Chapter 12 204 Troubleshooting
  • HP Deskjet F2200 | Full User Guide - Page 208
    and phone support for the HP All-in-One. This section contains the following topics: • Warranty • Print cartridge warranty information • Support process • Before you call HP customer support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Japan) • HP Korea customer
  • HP Deskjet F2200 | Full User Guide - Page 209
    you call HP customer support Software programs from other companies might be included with the HP All-in-One. If you experience problems with HP support, do the following before you call: 1. Make sure that: a. The product is plugged in and turned on. b. The specified print cartridges are installed
  • HP Deskjet F2200 | Full User Guide - Page 210
    any new hardware or software to your computer at HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options. Additional warranty options Extended service plans are available for the HP All-in-One
  • HP Deskjet F2200 | Full User Guide - Page 211
    HP warranty and support Chapter 13 HP Quick Exchange Service (Japan) For instructions on how to pack your product for exchange, see Pack the product. HP Korea customer support 208 HP warranty and support
  • HP Deskjet F2200 | Full User Guide - Page 212
    cord and then manually slide the print carriage to the center to remove the print cartridges. 4. Place the print cartridges in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the product unless the HP customer support call agent instructs you to
  • HP Deskjet F2200 | Full User Guide - Page 213
    HP warranty and support Chapter 13 If you do not have the original packaging materials 3. Include the following items in the box: • A complete description of symptoms for service personnel (samples of print quality problems are helpful). • A copy of the sales slip or other proof of purchase to
  • HP Deskjet F2200 | Full User Guide - Page 214
    for the HP All-in-One are provided in this section. For additional specifications, see the printed Basics Guide. System requirements Software and system requirements are located in the Readme file. For information about future operating system releases and support, visit the HP online support Web
  • HP Deskjet F2200 | Full User Guide - Page 215
    : 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches) Print resolution To find out about the printer resolution, see the printer software. For more information, see View the print resolution. Print cartridge yield Visit www.hp.com
  • HP Deskjet F2200 | Full User Guide - Page 216
    you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship . ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY
  • HP Deskjet F2200 | Full User Guide - Page 217
    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union
  • HP Deskjet F2200 | Full User Guide - Page 218
    Germany • Toxic and hazardous substance table • HP Deskjet F2200 All-in-One series declaration of conformity FCC statement FCC statement The United installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions
  • HP Deskjet F2200 | Full User Guide - Page 219
    Chapter 14 VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 Toxic and hazardous substance table 216 Technical information
  • HP Deskjet F2200 | Full User Guide - Page 220
    HP Deskjet F2200 All-in-One series declaration of conformity Regulatory notices 217 Technical information
  • HP Deskjet F2200 | Full User Guide - Page 221
    Chapter 14 218 Technical information Technical information
  • HP Deskjet F2200 | Full User Guide - Page 222
    backing 64 print cartridge contacts 75 print cartridge ink nozzle area 77 print cartridges 74 color dull 106 communication problems test failed 180 two-way communication lost 181 connection problems device not found 180 HP All-in-One will not turn on 84 connection types supported printer sharing 19
  • HP Deskjet F2200 | Full User Guide - Page 223
    time 174 low 122, 184 sprays inside HP All-in- One 124 streaks on the back of paper 110 ink cartridges HP ink depleted 183 ink levels, check 67 ink supplies purchase 81 ink, removing ink from skin and clothing 80 ink-backup mode 71 install software, troubleshoot 83 invalid file name 172 iron-on
  • HP Deskjet F2200 | Full User Guide - Page 224
    34 speed 34 printer sharing Mac 19 Windows 19 printing with one print cartridge 71 Printing Shortcuts tab 36 problems copy 124 error messages 133 print 112 scan 129 Q quality print 34 R Readme file 83 recycle ink cartridges 213 regulatory notices 215 reinstall software 90 removing ink from skin and
  • HP Deskjet F2200 | Full User Guide - Page 225
    U uninstall software 90 USB cable communication lost 181 USB cable installation 85 W warranty 205, 207 Web pages, print 49 222 Index
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HP Deskjet F2200 All-in-One series
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