HP Deskjet F4100 User Guide

HP Deskjet F4100 - All-in-One Printer Manual

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  • HP Deskjet F4100 | User Guide - Page 1
    HP Deskjet F4100 All-in-One series
  • HP Deskjet F4100 | User Guide - Page 2
  • HP Deskjet F4100 | User Guide - Page 3
    Contents 1 HP Deskjet F4100 All-in-One series Help 5 2 HP All-in-One overview The HP All-in-One at a glance...7 Control panel buttons...8 Status light overview...10 Use the HP Photosmart software 11 3 Find more information...13 4 How do I?...15 5 Connection information Supported connection types
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    features Scan an original...55 Edit a scanned preview image 56 Edit a scanned image...56 Edit a scanned document...57 Stop scanning...57 10 Maintain the HP All-in-One Clean the HP All-in-One...59 Clean the exterior...59 Clean the glass...59 Clean the lid backing...60 Print a self-test report...60 2
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    or other media...75 Order print cartridges...75 Order other supplies...76 12 Troubleshooting Troubleshooting tips...77 Communication problems over a USB connection 77 Information on paper...78 Clear paper jams...79 View the Readme file...79 Hardware setup troubleshooting 79 Software installation
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    period...130 Placing a call...130 After the phone support period 130 Additional warranty options...131 Call HP Korea customer support 131 Prepare the HP All-in-One for shipment 131 Pack the HP All-in-One...131 14 Technical information Specifications...133 Environmental product stewardship program
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    • Load originals and load paper • Print from your computer • Use the copy features • Use the scan features • Maintain the HP All-in-One • Shop for printing supplies • HP warranty and support • Technical information HP Deskjet F4100 All-in-One series Help HP Deskjet F4100 All-in-One series Help 5
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    Chapter 1 HP Deskjet F4100 All-in-One series Help 6 HP Deskjet F4100 All-in-One series Help
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    -One overview The HP Deskjet F4100 All-in-One series is a versatile device that gives you easy-to-use copying, scanning, and printing. Copy The HP All-in-One documents) on the HP All-in-One. Print from your computer The HP All-in-One can be used with any software application that allows printing
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    2 Input tray 3 Tray extender 4 Paper-width guide 5 Print cartridge door 6 Glass 7 Lid backing 8 Rear door 9 Rear USB port 10 Power connection* * Use only with the power adapter supplied by HP. Control panel buttons HP All-in-One overview Label 1 Icon Name and Description On
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    power cord, you must press the On button and allow the HP All-in-One to turn itself off. This prevents the print cartridges from drying out. Cancel: Stops a print, copy, or scan job. Resume: Instructs the HP All-in-One to continue after a problem is solved. A blinking Resume light next to the Resume
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    The Resume light is blinking. • The HP All-in-One is out of paper. • The HP All-in-One has a paper jam. • The paper size setting in the copy software does not match the paper size detected in the input tray. The Check Print Cartridge light is • The print cartridge door is open. blinking. • The
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    The On, Resume, and Check Print Scanner failure. Cartridge lights are blinking. Turn off the HP All-in-One, then turn it on again. If the problem persists, contact HP Support. All lights are blinking. The HP All-in-One has a fatal error. 1. Turn the HP All-in-One off. 2. Unplug the power cord
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    Chapter 2 HP All-in-One overview 12 HP All-in-One overview
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    the HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, check the Setup Guide for troubleshooting information, or see Troubleshooting in this onscreen Help. HP Photosmart 2600 series printer User Guide Basics Guide
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    Chapter 3 Find more information 14 Find more information
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    using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print cartridges? • How do I align the print cartridges? • How do I clear a paper jam? How do I? How do I? 15
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    Chapter 4 How do I? 16 How do I?
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    . Only printing is supported from the other computers. Setup instructions Follow the Setup Guide for detailed instructions. Follow the instructions in Use printer sharing. Use printer sharing If your computer is on a network, and another computer on the network has an HP Allin-One connected to it
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    Chapter 5 Connection information 18 Connection information
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    an original on the glass 1. Lift the lid on the HP All-in-One. 2. Place your original with the side you want to copy or scan face down on the left front corner of the glass. TIP: For more help on loading an original, refer to the engraved guides
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    papers might not be available. NOTE: This device supports 10 x 15 cm (4 x 6 inch) with tab, A4-, letter-, and legal(US only) size paper only. NOTE: To achieve a borderless print, you must use 10 x 15 cm (4 x 6 inch) paper with tab. The HP All-in-One prints to the edge of three sides of the
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    selected when using HP All-in-One Paper and HP Printing Paper. • HP All-in-One Paper is specifically designed for HP All-in-One devices. It of the HP Web site are available in English only. Load originals and load paper Recommended papers for printing only Certain papers are supported only when
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    can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not fill in completely. NOTE: For a complete list of supported media sizes, see the printer software. Papers to avoid for all print and copy jobs • Any size paper other
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    types of letter or A4 paper into the input tray of the HP All-in-One. To load full-size paper 1. Flip the tray extender up toward you. NOTE: When you use legal-size paper, leave the tray extender closed. 2. Slide the paper-width guide
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    sure that the HP All-in-One is idle and silent when you load paper into the input tray. If the HP All-in-One is servicing the print cartridges or otherwise engaged engraved in the base of the input tray. 5. Slide the paper-width guide inward until it stops at the edge of the paper. Do not overload
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    in temperature and humidity might result in curled paper that does not work well in the HP All-in-One. To load 10 x 15 cm ( 4 x 6 inch) photo paper with the input tray and is no higher than the top of the paper-width guide. Load originals and load paper For best results, set the paper type before
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    than the top of the paper-width guide. For best results, set the paper HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. NOTE: For specific details on how to format text for printing on envelopes, consult the help files in your word processing software
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    not higher than the top of the paper-width guide. Load originals and load paper Load other types HP All-in-One. Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software manually feed one sheet at a time into the input tray with
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    sheets might peel off when the paper is pulled through the HP All-in-One, causing subsequent paper jams. 2. Fan the stack of labels guide does not bend the paper in the input tray. • Do not force paper too far forward in the input tray. • Use paper types that are recommended for the HP All-in-One
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    paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Select the HP All-in-One as the printer. If you set the HP All-in-One as the default printer, you can skip this step. The HP Allin-One will already be selected. 4. If you need to change settings, click
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    the HP All-in-One is automatically selected in the printer list when you select Print from the File menu in a software application. The default printer is also printed to automatically when you click the Print button in the toolbar of most software applications. For more information, see the Windows
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    quality, you can set the paper type manually. To set the paper type for printing 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties
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    print process. To select a print speed or quality 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your
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    size than the original. To scale the document size 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your
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    HP All-in-One. This helps to prevent wasting paper and ink on projects that do not print as expected. To preview your print job 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer
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    a software application and Print on transparencies. • Two-sided (Duplex) Printing: Print two-sided pages with the HP All-in-One manually. For 1. On the File menu in your software application, click Print. 2. Make sure the HP All-in-One is the selected printer. 3. Click the button that opens the
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    manually as described in the following procedure. To print a borderless image 1. Remove all paper from the input tray, and then load the photo paper print side down. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click
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    also improve the quality of the photos you print with the HP All-in-One by purchasing a photo print cartridge. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality color photos. To print a photo on photo paper 1. Remove
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    the print cartridges • Work with print cartridges Create custom cd/dvd labels You can create custom labels for your CDs and DVDs on the HP All-in-One by the Maximum dpi setting, the printer software displays the optimized dots per inch (dpi) that the HP All-in-One will print. Printing in Maximum
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    photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately if it is not included with the HP Allin-One. To print in Maximum dpi mode 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application
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    then click Print or OK in the Print dialog box. The HP All-in-One begins printing. Wait until all the odd-numbered pages are printed before removing any of the printed pages from the output tray. A dialog box displays instructions on the screen when it is time to process the second side
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    On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Print or OK in the Print dialog box. The HP All-in-One begins printing. A dialog box displays instructions on the screen when it is time to process
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    Chapter 7 10. Follow the instructions that appear on your screen for reloading the paper to print on the you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 42 Print from your computer Print
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    To print a multiple-page document in reverse order 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your
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    in your software application, click Print. 2. Make sure the HP All-in-One is the selected printer. 3. manually feed the iron-on transfer sheets into the input tray one sheet at a time. Print on transparencies For the best results, HP recommends you use HP transparency products with the HP Allin-One
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    ink to dry before handling the transparency. Print a group of addresses on labels or envelopes With the HP All-in-One, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers Do not use envelopes with clasps or windows. They can get stuck in the rollers
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    before taping them together. To print a poster 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your
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    not use the Windows print spooler is PowerPoint in Microsoft Office 97. If you cannot cancel your print job by using one of the following procedures, consult the instructions for canceling background printing in the online help for your software application. To stop a print job from the HP All-in
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    print queue. For more information about how to do this, see the Windows Help. Related topics Control panel buttons Resume a print job If an error occurs while printing, you may need to resume the job from the HP All-in-One or the computer after you address the error. To resume a print job
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    the copy features 8 Use the copy features The HP All-in-One allows you to produce high-quality color and black down on the left front corner of the glass. TIP: For quality copies, ensure that the scanner glass is clean and that there are no foreign materials adhering to it. For more information, see
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    the HP All-in-One makes an exact copy of the original placed on the scanner glass. NOTE: Ensure that the scanner glass instructions below. Fast copies faster with comparable quality text, but the graphics quality might be lower. Fast copies use less ink and extend the life of your print cartridges
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    front corner of the glass. TIP: For quality copies, ensure that the scanner glass is clean and that there are no foreign materials adhering to it. number of copies from the control panel or from the software that you installed with the HP All-in-One. To make multiple copies of an original from the
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    press. Pause for a while before pressing the Start Copy Black or Start Copy Color button again to start the copy job. TIP: Use the software that you installed with the HP All-in-One to set the number of copies higher than 9. 5. Press Start Copy Black or Start Copy Color. In this example, the
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    make a borderless copy of a photo, use the 10 x 15 cm (4 x 6 inch) HP Premium Plus Photo Paper with a tear-off tab. When you remove the tear-off tab, the output HP All-in-One defaults to making a borderless copy with a 10 x 15 cm (4 x 6 inch) original. 4. Press Start Copy Color. The HP All-in-One
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    Chapter 8 Use the copy features 54 Use the copy features
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    of the HP All-in-One to a computer. To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to scanning. To verify that the HP Photosmart Software is running on a Windows computer
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    the glass. TIP: For quality copies, ensure that the scanner glass is clean and that there are no foreign materials HP Photosmart software Edit a scanned image You can edit a scanned image, such as a photo or graphic, using the software you installed with the HP All-in-One. Using this software
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    first time you use your OCR software. Using OCR software is an art that takes time and practice to master. NOTE: If you are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might not be installed on your computer. To install the OCR software, you must re-insert the
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    Chapter 9 Scan 58 Use the scan features
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    and scans remain clear. You will also need to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping the HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary. This section contains the following
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    HP All-in-One. Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges Color button. The HP All-in-One prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of
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    To ensure the best print quality from the HP All-in-One, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. You might also need to check your
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    should know the part names and how to handle the print cartridges. Maintain the HP All-in-One 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides, with the label on top. Do
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    test report Replace the print cartridges Follow these instructions when the ink level is low. NOTE: When the ink level for the print cartridge is low, a message appears on your computer screen. You can also check the ink levels by using the software installed with the HP All-in-One. When you receive
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    the print cartridges 1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not
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    tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Maintain the HP All-in-One Work with print cartridges 65
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    of the glass with the top of the page to the left. Maintain the HP All-in-One 10. Press the Scan button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. Related topics • Check the estimated ink levels • Control panel buttons 66 Maintain the
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    using the photo print cartridge for ink-backup mode. Exit ink-backup mode Install two print cartridges in the HP All-in-One to exit ink-backup mode. For information about installing a print cartridge, see Replace the print cartridges. Use a photo print cartridge You can optimize the quality
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    plastic tape covering the ink nozzles until you are ready to install the print cartridge in the device. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge. CAUTION: Always turn the HP All-in-One off with the
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    the HP All-in-One Align the print cartridges The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All-in-One. Aligning
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    dialog box, click the Services tab, and then click Service this device. The Printer Toolbox appears. 3. Click the Device Services tab. 4. Click Align the Print Cartridges. The HP All-in-One prints a print cartridge alignment sheet. 5. Load the print cartridge alignment sheet print side down
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    of color or when a color is muddy after installing a print cartridge for the first time. Do not clean print cartridges unnecessarily, as this wastes ink and shortens the life of the ink nozzles. To clean the print cartridges from the HP Photosmart Software 1. Load letter, A4, or legal unused plain
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    door and plug the power cord into the back of the HP All-in-One. Related topics • Clean the area around the ink nozzles • Replace the print cartridges Clean the area around the ink nozzles If the HP All-in-One is used in a dusty environment, a small amount of debris might accumulate inside the
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    as described here. NOTE: Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the print cartridges by using the software you installed with the HP All-in-One. Make sure you have the following materials available
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    door and plug the power cord into the back of the HP All-in-One. Related topics Clean the print cartridges Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Skin White fabric Color fabric Remedy Wash the area with an abrasive
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    If it is not supported in your country/region, contact a local HP reseller for information about purchasing print cartridges. To order print cartridges through the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You
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    Chapter 11 3. Click Print Cartridge Ordering Information. The print cartridge reorder numbers appear. 4. Click Order Online. HP sends detailed printer information, including model number, serial number, and ink supply levels, to an authorized online reseller. The supplies you need are preselected;
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    setup troubleshooting • Software installation troubleshooting • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors Troubleshooting tips This section contains the following topics: • Communication problems
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    cable is connected properly, turn the HP All-in-One off and then on again. Troubleshooting • If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer. • Check other printers or scanners. You might need to
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    installation problems. You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Deskjet F4100 All-In-One series, and then clicking Readme. Hardware setup troubleshooting This section contains hardware troubleshooting information for the HP
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    these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it). 3. Restart your computer. 4. Turn off the HP All-in-One, wait one minute, then restart it. 5. Reinstall the HP All-in-One software. CAUTION
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    your country/region, and then click Contact HP for information on calling for technical support. I connected the USB cable, but I am having problems using the HP All-in-One with my computer Cause: The USB cable was connected before the software was installed. Connecting the USB cable before prompted
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    Troubleshooting Chapter 12 For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One. The HP All-in-One does not print Cause: The HP All-in-One and computer are not communicating with each other. Solution: • Look at the On
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    and connecting it to your computer, see the Setup Guide that came with the HP All-in-One. Software installation troubleshooting Use this section to solve any problems you might encounter while setting up the HP Allin-One software. This section contains the following topics: • When I insert the CD
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    . 5. Continue with the installation and restart the computer when prompted. 6. If you are using a Windows computer, open the HP Solution Center and check for the appropriate buttons for your device (such as Make Copies). If the buttons do not appear, remove the software and then reinstall it
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    Sign up now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Deskjet F4100 All-In-One series, and then clicking Product Registration. The HP Digital Imaging Monitor does not appear in the system tray Cause: The installation might not be complete. Solution
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    . 2. When prompted, click Install More Software to install the HP Photosmart Software. 3. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. Cause: The HP All-in-One is turned off. Solution: Turn the HP All-in-One on. Cause: The
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    from your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software. 2. On the Windows taskbar, click Start, Programs or All Programs, HP, Deskjet F4100 All-In-One series, Uninstall. 3. Follow the onscreen instructions. 4. If you are asked whether you
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    on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the print cartridges. If you receive an
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    reinserting. Troubleshooting 1 Copper-colored contacts 2 Ink nozzles (do not clean) 7. If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it. To check the ink levels from the HP Photosmart Software 1. In the HP Solution
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    Cancel button and then press the Start Copy Color button. The HP All-in-One prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. Troubleshooting 3. Make sure the test patterns show a complete grid and the
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    Slide the print cartridge back into the slot. Push the print cartridge forward until it clicks into place. 9. Repeat if necessary for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord into the back of the HP All-in-One. Print cartridge troubleshooting 91
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    when you try to remove them. 2. Open the print cartridge door. The print carriage should move to the center of the HP All-in-One. If the print carriage does not move to the center, turn the HP All-in-One off, and then on. Troubleshooting 3. Wait until the print carriage is idle and silent, and
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    Troubleshooting 5. If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector or an airtight plastic container. If you are removing the print cartridge because it is low or out of ink, recycle the
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    door. 9. If the print cartridge alignment sheet prints, load it on the left front corner of the glass with the top of the page to the left. 10. Press the Scan button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. 94 Troubleshooting
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    . If print quality is poor right after cartridge installation, allow half an hour for the print cartridge to recover. For more information, see: Print cartridge troubleshooting Print quality troubleshooting If you are having problems with print quality, try the solutions in this section and observe
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    -test does not show a problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following topics: • Ink is bleeding or smearing • Ink is not filling the text
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    determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. Cause: The copy or
  • HP Deskjet F4100 | User Guide - Page 100
    -color print cartridge installed, you have a six-ink system, which provides enhanced quality photos. For more information, see: • Information on paper • Print cartridge troubleshooting Printouts or copies seem blurry or fuzzy Cause: The paper type is not suitable for the HP All-in-One. Solution: If
  • HP Deskjet F4100 | User Guide - Page 101
    type of paper at a time. Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The HP All-in-One is not responding • The HP All-in-One prints meaningless characters • Nothing happens when I try to
  • HP Deskjet F4100 | User Guide - Page 102
    windows. Borderless printing produces unexpected results Cause: Printing a borderless image from a non-HP software application produces unexpected results. Solution: Try printing the image from the photo imaging software that came with the HP All-in-One. Cause: Use of inappropriate media. Solution
  • HP Deskjet F4100 | User Guide - Page 103
    -in-One on again. Cause: The computer is not communicating with the HP All-in-One. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is connected to the HP Allin-One and the computer as shown below. Print troubleshooting
  • HP Deskjet F4100 | User Guide - Page 104
    Troubleshooting Chapter 12 If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status. For more information, see: Communication problems over a USB
  • HP Deskjet F4100 | User Guide - Page 105
    if there are any messages. Cause: The HP All-in-One is not the selected printer. Solution: Make sure the HP All-in-One is the selected printer in your software application. TIP: You can set the HP All-in-One as the default printer to ensure that the printer is automatically selected when you select
  • HP Deskjet F4100 | User Guide - Page 106
    Troubleshooting Chapter 12 If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status. For more information, see: Communication problems over a USB
  • HP Deskjet F4100 | User Guide - Page 107
    1. Preview your print job before sending it to the HP All-in-One. 2. Check the margins. The HP All-in-One uses the margins you have set in your software application, as long as they are greater than the minimum margins the HP All-in-One supports. 3. Cancel the print job if the margins are not
  • HP Deskjet F4100 | User Guide - Page 108
    1. Preview your print job before sending it to the HP All-in-One. 2. Check the margins. The HP All-in-One uses the margins you have set in your software application, as long as they are greater than the minimum margins the HP All-in-One supports. 3. Cancel the print job if the margins are not
  • HP Deskjet F4100 | User Guide - Page 109
    on print cartridges, see Print cartridge troubleshooting. Cause: The document you are printing contains an additional blank page. Solution: Open the document file in your software application and remove any extra pages or lines at the end of the document. Cause: The HP All-in-One picked up
  • HP Deskjet F4100 | User Guide - Page 110
    Troubleshooting Chapter 12 For more information, see: Replace the print cartridges Ink is spraying the inside of the HP All-in-One when input tray before you print a borderless print job. Copy troubleshooting Use this section to solve these copy problems: • Nothing happens when I try to copy •
  • HP Deskjet F4100 | User Guide - Page 111
    Troubleshooting Solution: Check the On light. If it is blinking, the HP All-in-One is busy. Cause: The HP All-in-One does not recognize the paper type. Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the HP All-in-One does not support. Cause: The HP All-in-One has a
  • HP Deskjet F4100 | User Guide - Page 112
    if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. A borderless copy has
  • HP Deskjet F4100 | User Guide - Page 113
    , see the Setup Guide. Cause: The HP Photosmart Software might not have been installed. Solution: Insert the HP All-in-One installation CD and install the software. For more information, see the Setup Guide. Cause: The HP Photosmart Software is installed, but is not running. Scan troubleshooting 111
  • HP Deskjet F4100 | User Guide - Page 114
    Troubleshooting Chapter 12 Solution: Open the software you installed with the HP All-in-One and try scanning again. NOTE: To check to see whether the software is running, right-click on the HP Digital Imaging Monitor icon in the system tray at the far right of the Windows taskbar. Pick a device in
  • HP Deskjet F4100 | User Guide - Page 115
    incorrect or missing Cause: The brightness is not set correctly. Solution: Adjust the brightness in the software, and then rescan the original. To adjust the brightness 1. In the HP Scanning window, click Lighten/Darken in the Basic menu or the Tools panel. 2. Adjust the brightness indicators. Cause
  • HP Deskjet F4100 | User Guide - Page 116
    . Off 1 On, The HP All-in-One is Wait for the HP All-in- 1 Off busy. One to finish. Off 1 On, Scan was pressed, Make sure the 1 Off and there was no computer is turned response from the on, the HP All-in-One computer. software is installed, and the computer is 114 Troubleshooting
  • HP Deskjet F4100 | User Guide - Page 117
    from the print cartridge. Remove print cartridge, remove tape, and reinsert print cartridge. The print cartridge is not intended for use in this HP All-inOne. The print cartridge might not be supported for use in the HP All-in-One. See the Order Supplies chapter in the User Guide. Errors 115
  • HP Deskjet F4100 | User Guide - Page 118
    the instructions in the Setup Guide. 3. Turn the HP Allin-One back on. Blinking Both off Scanner failure Turn the HP All-inOne off, then on again. If the problem persists, contact HP customer support. Blinking Both The HP All-in-One blinking has a fatal error. 1. Turn the HP Allin-One off
  • HP Deskjet F4100 | User Guide - Page 119
    Troubleshooting (continued) On light Resume light Check Print Cartridge light Paper Type lights Description Solution If the problem persists, contact HP Support. Device messages The following is a list of device-related error messages: • Firmware revision mismatch • Mechanism error • Memory
  • HP Deskjet F4100 | User Guide - Page 120
    on your computer to create a print preview file. Solution: Close some applications and try the task again. File format not supported Cause: The HP All-in-One software did not recognize or support the file format of the image you are trying to open or save. If the file extension indicates it is
  • HP Deskjet F4100 | User Guide - Page 121
    Troubleshooting Solution: Open the file in another application, and save it in a format that the HP Allin-One software recognizes. For more information, see: Supported file types for the HP All-in-One Invalid file name Cause: The file name you entered is invalid. Solution: Make sure that you are
  • HP Deskjet F4100 | User Guide - Page 122
    : Communication problems over a USB connection No scan options Cause: The software that came with the HP All-in-One is not running, or has never been installed. Solution: Make sure the software is installed and running. For more information, see the Setup Guide that came with the HP All-in-One. Out
  • HP Deskjet F4100 | User Guide - Page 123
    Troubleshooting Solution: Leave the sheet in the output tray until the message disappears. If to dry. Out of paper Cause: There is not enough paper in the input tray. Solution: If the HP All-in-One is out of paper or there are only a few sheets remaining, load more paper in the input tray. If
  • HP Deskjet F4100 | User Guide - Page 124
    only to USB-connected devices. The USB cable is not plugged in properly. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected to the HP All-in-One and the computer, as shown below. 122 Troubleshooting
  • HP Deskjet F4100 | User Guide - Page 125
    Troubleshooting For more information, see: Communication problems over a USB connection Communication test failed Cause: The HP All-in-One is turned off. Solution: Look at the On light located on the front of the HP All-in-One. If it is not lit, the HP All-in-One is turned off. Make sure the power
  • HP Deskjet F4100 | User Guide - Page 126
    is securely connected to the HP All-in-One and the computer, as shown below. Troubleshooting For more information, see: Communication problems over a USB connection Print cartridge messages The following is a list of print cartridge error messages: • Low on ink • Need alignment or alignment failed
  • HP Deskjet F4100 | User Guide - Page 127
    /region, and then click Contact HP for information on calling for technical support. Cause: Protective tape is covering the print cartridges. Solution: Check each print cartridge. The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. If the tape is
  • HP Deskjet F4100 | User Guide - Page 128
    /region, and then click Contact HP for information on calling for technical support. For more information, see: Align the print cartridges Print cartridge is missing, incorrectly installed, or not intended for your device Cause: The print cartridge is missing. Solution: One or both of the print
  • HP Deskjet F4100 | User Guide - Page 129
    . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Printing in ink-backup mode Cause: When the HP All-in-One detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with
  • HP Deskjet F4100 | User Guide - Page 130
    detect that the print cartridge is installed. Print cartridge is faulty or not installed properly Cause: The printer cannot print if the print cartridges are faulty, or if they are not installed properly. Solution: To resolve the problem 1. Open the print cartridge door. 2. Do one of the following
  • HP Deskjet F4100 | User Guide - Page 131
    online support specialists • Software and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP All-in-One 3. Call HP support. Support
  • HP Deskjet F4100 | User Guide - Page 132
    calling for technical support. Check the HP Web site for updated information or troubleshooting tips for the HP All-in-One. 4. If you are still experiencing problems and need to speak with an HP support Representative, do the following: a. Have the specific name of the HP All-in-One, as it appears
  • HP Deskjet F4100 | User Guide - Page 133
    and then manually slide the print carriage to the center to remove the print cartridges. 4. Place the print cartridges in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the HP All-in-One unless the HP customer support call agent instructs you to
  • HP Deskjet F4100 | User Guide - Page 134
    HP warranty and support Chapter 13 To pack the HP All-in-One 1. If available, pack the HP All-in-One for shipment by using following items in the box: • A complete description of symptoms for service personnel (samples of print quality problems are helpful). • A copy of the sales slip or other proof
  • HP Deskjet F4100 | User Guide - Page 135
    the HP All-in-One are provided in this section. For additional specifications, see the printed Basics Guide. and the amount of ink you are using. HP recommends emptying the output tray frequently. NOTE: For a complete list of supported media sizes, see the printer software. Copy specifications •
  • HP Deskjet F4100 | User Guide - Page 136
    11.7 inches) Print resolution To find out about the printer resolution, see the printer software. For more information, see View the print resolution. Print cartridge yield Visit www.hp.com/pageyield for more information on estimated cartridge yields. Acoustic information If you have Internet access
  • HP Deskjet F4100 | User Guide - Page 137
    Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Energy consumption This product is designed to reduce
  • HP Deskjet F4100 | User Guide - Page 138
    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union
  • HP Deskjet F4100 | User Guide - Page 139
    Regulatory notices The HP All-in-One meets product requirements from regulatory agencies in your country/region. This section a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may
  • HP Deskjet F4100 | User Guide - Page 140
    Chapter 14 VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about power cord Geräuschemission 138 Technical information Technical information
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HP Deskjet F4100 All-in-One series