HP Deskjet Ink Advantage 2640 User Guide

HP Deskjet Ink Advantage 2640 Manual

HP Deskjet Ink Advantage 2640 manual content summary:

  • HP Deskjet Ink Advantage 2640 | User Guide - Page 1
    HP Deskjet 2640 series
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 2
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 3
    Table of contents 1 HP Deskjet 2640 series Help ...1 2 Get to know the HP Deskjet 2640 series ...3 Printer parts ...4 Control panel and ...21 Recommended papers for printing ...22 Load media ...24 Load original ...28 Order HP paper supplies ...30 5 Copy and scan ...31 Copy documents ...32 Scan to
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 4
    ...68 Tips for working with ink cartridges ...69 8 Connectivity ...71 Connect a new printer ...72 USB connection ...73 9 Solve a problem ...75 Clear paper jam ...76 Improve print quality ...80 Unable to print ...85 Resolve copy and scan issues ...89 Resolve fax issues ...90 HP support ...91 Appendix
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 5
    2640 series Help Learn how to use your HP Deskjet 2640 series ● Printer parts on page 4 ● Control panel and status lights on page 6 ● Load media on page 24 ● Print on page 7 ● Copy documents on page 32 ● Scan to a computer on page 34 ● Check estimated ink levels on page 62 ● Replace ink cartridges
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 6
    2 Chapter 1 HP Deskjet 2640 series Help ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 7
    2 Get to know the HP Deskjet 2640 series ● Printer parts ● Control panel and status lights ENWW 3
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 8
    Input tray 4 Input tray shield 5 Lid 6 Lid-backing 7 Scanner glass 8 Printer display 9 Control panel 10 Ink cartridges 11 Output tray extender (also referred to as the tray extender) 12 Cartridge access door 13 Output tray 4 Chapter 2 Get to know the HP Deskjet 2640 series ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 9
    ● Rear view 14 USB port 15 Power connection 16 Fax port (1-LINE) 17 Fax port (2-EXT) ENWW Printer parts 5
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 10
    mode after 5 minutes of inactivity. Error has occurred. Refer to the messages on the printer display. Indicates that the printer is initializing or is being shut down. The printer is printing, scanning, copying, or is on and ready to print. 6 Chapter 2 Get to know the HP Deskjet 2640 series ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 11
    3 Print ● Print documents ● Print photos ● Print envelopes ● Print Quick Forms ● Print using the maximum dpi ● Tips for print success ENWW 7
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 12
    Tips for print success on page 17. 5. Click OK to close the Properties dialog box. 6. Click Print or OK to begin printing. To print from software 1. From the File menu in your software, choose Print. 2. Make sure the HP Deskjet 2640 series is the selected printer. 8 Chapter 3 Print ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 13
    one application to another. ● Choose the paper size. ● Select the orientation. ● Enter the scaling percentage. 4. Click Print. To print on both sides of the page 1. From your software, click the Print button. 2. Make sure your printer Both Sides Manually drop-down on-screen instructions to reload
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 14
    from the output tray. 6. Reload the document so that the end that came out of the printer is now going into the printer and the blank side of the document is facing toward the front of the printer. 7. In the Print dialog, return to the Paper Handling pop-up menu and set the
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 15
    is selected. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options. ● On the Layout tab, select Portrait or
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 16
    1. From the File menu in your software, choose Print. 2. Make sure the HP Deskjet 2640 series is the selected printer. 3. Set the print options. Do The following options are available for your printer. Locations for the options can vary from one application to another. a. Choose the appropriate
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 17
    Print envelopes You can load one or more envelopes into the input tray of the HP Deskjet 2640 series. Do not use shiny or the paper-width guide firmly against the edge of the envelopes. To print an envelope 1. On the File menu in your software, click Print. 2. Make sure your printer is selected.
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 18
    software, choose Print. 2. Make sure the HP Deskjet 2640 series is the selected printer. 3. Set the print options. Do the following if you do not see options on the Print dialog. ● OS X v10.6: Click the blue disclosure triangle next to the Printer printer. Locations for the options can vary from one
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 19
    paper, and games. To print Quick Forms 1. From the Home screen on the printer display, press the Up and Down buttons to select Quick Forms, and then press OK . TIP: If the Quick Forms option does not appear on the printer display, press the Home button, and then press the Up and Down buttons
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 20
    1. From the File menu in your software, choose Print. 2. Make sure the HP Deskjet 2640 series is the selected printer. 3. Set the print options. Do : The following options are available for your printer. Locations for the options can vary from one application to another. a. Choose the appropriate
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 21
    the app bar, and then click the icon with the printer's name. - Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP Deskjet 2640 series , and then click HP Deskjet 2640 series . ● To select the number of pages to print per sheet
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 22
    the Color pop-up menu. Notes ● Original HP ink cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 23
    ● Software settings selected in the print driver only apply to printing, they do not apply to copying or scanning. ● You can print your document on both sides of the paper. ENWW Tips for print success 19
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 24
    20 Chapter 3 Print ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 25
    4 Paper basics You can load many different types and sizes of paper in the HP Printer. This section contains the following topics: ● Recommended papers for printing ● Load media ● Load original ● Order HP paper supplies ENWW 21
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 26
    you use this paper with any inkjet printer. It is available in glossy finish in several sizes, including A4, 8.5 x 11 inch, and 10 x 15 cm (4 x 6 inch). For longer-lasting photos, it is acid-free. Business documents ● HP Premium Presentation Paper or HP Professional Paper 120 These papers are heavy
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 27
    or copy paper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. It is acid-free for longer lasting documents. ● HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 28
    Load media Select a paper size to continue. To load full-size paper 1. Raise the input tray. 2. Lower the output tray and pull out the output tray extender. 3. Lift the input tray shield and slide the paper-width guide to the left. 24 Chapter 4 Paper basics ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 29
    tray with the short edge down and the print side up, and slide the stack of paper down until it stops. 5. Slide the paper-width guide to the right until it stops at the edge of paper. To load small-size paper 1. Raise the input tray. 2. Lower the output tray and
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 30
    3. Lift the input tray shield, slide the paper-width guide to the left, and then remove all paper from the input of paper down until it stops. 5. Lift the input tray shield and slide the paper-width guide to the right until it stops at the edge of paper. To load envelopes 1. Raise the input tray
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 31
    output tray and pull out the output tray extender. 3. Lift the input tray shield, slide the paper-width guide to the left, and then remove all paper from the input tray. 4. Insert one or more envelopes into far-right side of the input tray and slide the stack of envelopes down until
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 32
    of the scanner glass. To load the original in the automatic document feeder 1. Slide the paper-width guides outwards. 2. Load the original print-side up, head first, in the ADF. 3. Slide the paper-width guides inward until they stop at the edge of paper. To load the original on the scanner glass
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 33
    2. Load the original print-side down on the right corner of the scanner glass. 3. Close the scanner lid. ENWW Load original 29
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 34
    printer is designed to work well with most types of office media. Use HP media for optimum print quality. Visit the HP website at www.hp.com for more information about HP media. HP . To purchase HP papers, go to Shop for Products and Services and select ink, toner and paper. 30 Chapter 4 Paper
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 35
    5 Copy and scan ● Copy documents ● Scan to a computer ● Tips for copy success ● Tips for scan success ENWW 31
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 36
    Copy documents The Copy menu on the printer display allows you to easily start a black or color copy and 28. 3. Select Copy from the Home screen on the printer display, and then press OK to access the Copy menu. If you do not see Copy on the printer display, press the Home button, and then press the
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 37
    ● ID Card Copy: Allows you to copy both sides of ID card. ● Lighter / Darker: Adjusts the copy settings to make copies lighter or darker. NOTE: After two minutes of inactivity, the copy options will automatically return to the default settings of plain paper A4 or 8.5 x 11 inches (depending on
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 38
    printer through a USB cable. To scan from your computer 1. Depending on your operating system, do one of the following to open the printer software. select All Programs, click HP, click HP Deskjet 2640 series , and then click HP Deskjet 2640 series . 2. In the printer software, click the Print, Scan
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 39
    Scan from your computer 1. Open HP Scan. HP Scan is located in the Applications/Hewlett-Packard folder at the top level of the hard disk. 2. Choose the type of scan profile you want and follow the on-screen instructions. ENWW Scan to a computer 35
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 40
    make sure that there are no foreign materials adhering to it. ● To increase or decrease the contrast of your printed output, select Copy from the printer display and then select Lighter/Darker to adjust the contrast. ● To select the paper size and paper type of the printed output, select Copy from
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 41
    that you want to scan to from the list of printers on the printer display. ● If you want to scan a document with several pages into one file instead of multiple files, start the scan with the printer software instead of selecting Scan from the printer display. ENWW Tips for scan success 37
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 42
    38 Chapter 5 Copy and scan ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 43
    for faxing. You might have already done this as part of the initial setup, by using either the control panel or the HP software provided with the printer. You can verify the fax is set up correctly by running the fax setup test from the control panel. For more information on the fax
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 44
    Send a fax You can send a fax in a variety of ways. Using the printer control panel, you can send a black and white fax or a color fax. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax. This section contains the following
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 45
    correctly. To use this feature, you must install the printer software using the HP software CD provided with the printer. To send a standard fax from the the fax number and faxing the document. Send a fax manually from a phone Sending a fax manually allows you to make a phone call and talk with the
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 46
    on the phone that is connected to the printer. NOTE: Do not use the keypad on the control panel of the printer when manually sending a fax. You must use the fast enough, the printer might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 47
    white fax late in the evening, when phone lines are not as busy or phone rates are lower. The printer automatically sends your fax at the specified time. You can only schedule one fax to be sent at a time. You can continue to send faxes normally, while a fax is scheduled. NOTE: You
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 48
    . ● You can no longer send or receive faxes in color. To change the ECM setting from the control panel 1. From the Home screen on the printer display, press the Up and Down buttons to select Fax , and then press OK . 2. Select Settings, and then select Advanced Settings. 3. Select Error Correction
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 49
    faxing. Use the instructions in this section to receive a manual fax. NOTE: You can pick up the handset to talk or listen for fax tones. You can receive faxes manually from a phone that is: ● Directly connected to the printer (on the 2-EXT port). ● On the same phone line, but not directly connected
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 50
    fax, select Cancel, and then press OK . Forward faxes to another number You can set up the printer to forward your faxes to another fax number. A received color fax is forwarded in black and white. HP recommends that you verify the number you are forwarding to is a working fax line. Send a test
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 51
    you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the printer does not print faxes received from varies by model.) NOTE: This feature is not supported in all countries/regions. If it is not supported in your country/region, Junk Fax Blocker does
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 52
    To manually enter a fax number to block, select Enter New Number. 6. After entering a your junk fax list. To remove numbers from the list of junk fax numbers 1. From the Home screen on the printer display, press the Up and Down buttons to select Fax , and then press OK . 2. Select Settings, and then
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 53
    panel. TIP: In addition to creating and managing speed-dial entries from the printer control panel, you can also use tools available on your computer, such as the HP software included with the printer. This section contains the following topics: ● Set up and change speed-dial entries ● Delete
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 54
    Delete speed-dial entries To delete speed-dial entries 1. From the Home screen on the printer display, press the Up and Down buttons to select Fax , and then press OK . 2. Select Settings, and then select Phone Book. 3. Select the entry you
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 55
    your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the HP software provided with the printer. You can also set up the fax header from the printer control panel, as described here. NOTE: In some countries/regions, the fax header
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 56
    numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern. You can set up the printer to answer printer to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 57
    on the same telephone line. Select Yes to continue. 6. Do one of the following: ● Select the ring pattern assigned by your telephone company to fax calls. - Or ● Select Auto Detect, and then follow the instructions on the printer control panel. NOTE: If the Ring Pattern Detection feature cannot
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 58
    can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes. If you use one of the following, setting the fax speed to a slower speed might be required: ● An Internet phone service ● A PBX system ● Fax on Voice over Internet Protocol (VoIP
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 59
    on Voice over Internet Protocol (VoIP). For more information, see Fax on Voice over Internet Protocol on page 56. HP printers are designed specifically for use with traditional analog phone services. If you are in a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might need to use
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 60
    might be able to subscribe to a low cost phone service that allows you to send and receive faxes with your printer by using the Internet. This method is called Fax , contact your Internet faxing services support department or your local service provider for further assistance. 56 Chapter 6 Fax ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 61
    not legible, you can check the estimated ink levels from the control panel or the HP software. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a lowink alert, consider having a replacement cartridge available to avoid possible printing delays. You
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 62
    report Use the following procedure to print a list of Caller ID fax numbers. To print a Caller ID History report 1. From the Home screen on the printer display, press the Up and Down buttons to select Fax , and then press OK . 2. Select Settings, select Advanced Settings, and then select Fax Reports
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 63
    To view the Call History 1. From the Home screen on the printer display, press the Up and Down buttons to select Fax , and then press OK . 2. Select Settings, and then select Junk Fax. 3. Select Add a Number, select From Call History, and then press OK . ENWW Use reports 59
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 64
    received faxes from memory on page 46. ● You can set up the printer to answer incoming calls with a specific ring pattern. Use this feature only when you have subscribed to the service, which allows several phone numbers on one phone line from your phone service provider. 60 Chapter 6 Fax ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 65
    7 Work with ink cartridges This section contains the following topics: ● Check estimated ink levels ● Order ink supplies ● Choose right ink cartridges ● Replace ink cartridges ● Use single-cartridge mode ● Cartridge warranty information ● Tips for working with ink cartridges ENWW 61
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 66
    the HP Deskjet 2640 series from the list of devices at the left of the window. 3. Click Supplies Status. The estimated ink levels appear. 4. Click All Settings to return to the Information and Support pane. NOTE: If you have installed a refilled or remanufactured ink cartridge, or an ink cartridge
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 67
    All Programs, click HP, click HP Deskjet 2640 series, and then click HP Deskjet 2640 series. 2. In the printer software, click Shop, click Shop For Supplies Online, and then follow the on-screen instructions. To find the print cartridge reorder numbers 1. Open HP Utility. NOTE: HP Utility is located
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 68
    Choose right ink cartridges HP recommends that you use Original HP ink cartridges. Original HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. 64 Chapter 7 Work with ink cartridges ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 69
    paper. 3. Remove the ink cartridge. a. Open the cartridge access door and wait for the print carriage to move to the center of the pinter. b. Press down to release the ink cartridge, and then remove it from the slot. 4. Insert new ink cartridge. a. Remove the ink cartridge from the packaging. ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 70
    using the pull tab. c. Slide the ink cartridge into slot until it clicks into place. d. Close the cartridge access door. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. 66 Chapter 7 Work with ink cartridges ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 71
    removed from each ink cartridge. When plastic tape covers the ink cartridge contacts, the printer cannot detect that the ink cartridge is installed. To exit single-cartridge mode ● Install both the black and tri-color cartridges in the HP Deskjet 2640 series to exit single-cartridge mode. ENWW Use
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 72
    long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be found on the cartridge as indicated: For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the printer. 68 Chapter
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 73
    for best print quality. See Improve print quality on page 80 for more information. ● When the Estimated Ink Levels in the printer software shows one or both ink cartridges in a low state, consider getting replacement cartridges to avoid possible printing delays. You do not need to replace the
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 74
    70 Chapter 7 Work with ink cartridges ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 75
    8 Connectivity This section contains the following topics: ● Connect a new printer ● USB connection ENWW 71
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 76
    the computer desktop, click Start, select All Programs, click HP, and then click HP Deskjet 2640 series . 2. Select Printer Setup & Software. 3. Select Connect a new printer. Follow the on-screen instructions. Connect a new printer 1. In System Preferences, select Print & Fax. 2. Click + below the
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 77
    connection The HP Deskjet 2640 series supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1. Insert the printer software CD in the computer CD-ROM drive. 2. Follow the on-screen instructions. When you are prompted, connect the printer to
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 78
    74 Chapter 8 Connectivity ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 79
    9 Solve a problem This section contains the following topics: ● Clear paper jam ● Improve print quality ● Unable to print ● Resolve copy and scan issues ● Resolve fax issues ● HP support ENWW 75
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 80
    1. Open the cartridge access door and slide the print carriage to the right to access the paper jam. 2. Press the OK button on the control panel to continue the current job. To clear a paper jam inside of the printer 1. Open the cleanout door located on the bottom of the printer. Press tabs on
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 81
    2. Remove the jammed paper. 3. Close the cleanout door. Gently push the door towards the printer until both latches snap into place. 4. Press the OK button on the control panel to continue the current job. To clear a jam in the automatic
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 82
    in the input tray. ● Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the out of paper message appears before adding paper. If the above solutions do not resolve the problem, click here for more online troubleshooting. 78 Chapter 9 Solve
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 83
    more information. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer. Click here to go online for more information. ENWW Clear print carriage 79
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 84
    click HP, click HP Deskjet 2640 series, and then click HP Deskjet 2640 series. c. In the printer software, click Print, Scan & Fax , and then click Maintain Your Printer to access the printer toolbox. The printer toolbox appears. d. Click Align Ink Cartridges on the Device Services tab. The printer
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 85
    XP: From the computer desktop, click Start, select All Programs, click HP, click HP Deskjet 2640 series, and then click HP Deskjet 2640 series. c. In the printer software, click Print, Scan & Fax , and then click Maintain Your Printer to access the printer toolbox. ENWW Improve print quality 81
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 86
    , select Print Quality Report. Follow the on-screen instructions. 6. Do one of the following to clean the ink cartridges, if the diagnostic page shows steaks or missing portions of the color and black boxes. To clean the cartridges from the printer software a. Load letter or A4 unused plain white
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 87
    , click HP, click HP Deskjet 2640 series, and then click HP Deskjet 2640 series. c. In the printer software, click Print, Scan & Fax , and then click Maintain Your Printer to access the Printer Toolbox. d. Click Clean Ink Cartridges on the Device Services tab. Follow the on-screen instructions. To
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 88
    of the hard disk. c. Select the HP Deskjet 2640 series from the list of devices at the left of the window. d. Click Clean Printheads. e. Click Clean, and follow the on-screen instructions. CAUTION: Clean the print head only when necessary. Unnecessary cleaning wastes ink and shortens the life of the
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 89
    to print If you are having trouble printing, you can download the HP Print and Scan Doctor, which can troubleshoot this issue for you automatically. To get the utility, click the appropriate link: Take me to the HP Print and Scan Doctor download page. NOTE: The HP Print and Scan Doctor may not
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 90
    is set as the default printer, right-click the correct printer and select Set as Default Printer. d. Try using your printer again. 5. Restart the print spooler. To restart the print spooler a. Depending on your operating system, do one of the following: Windows 8 i. Point to or tap the upper-right
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 91
    , and click Restart to restart the service. b. Make sure the correct printer is set as the default printer. The default printer has a check mark in a black or green circle next to it. c. If the wrong printer is set as the default printer, right-click the correct printer and select Set as Default
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 92
    print job. ● Resume: Continue a paused print job. ● Pause Printer: Pause all print jobs in the print queue. d. If you made any changes, try to print again. 4. Restart the computer. If the above solutions do not resolve the problem, click here for more online troubleshooting. 88 Chapter 9 Solve
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 93
    Doctor (Windows only) that can help solve many common "Unable to scan" issues. NOTE: The HP Print and Scan Doctor may not be available in all languages. Take me to the HP Print and Scan Doctor download page. Learn more about how to solve scan issues. Click here to go online for more
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 94
    setting up the printer for faxing. For more information, see Test fax setup on page 140. Learn more about how to solve fax issues. Click here to go online for more information. For further assistance, visit the HP online support website: www.hp.com/support . 90 Chapter 9 Solve a problem ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 95
    to qualified online support specialists ● Software and driver updates for the printer ● Valuable troubleshooting information for common problems ● Proactive printer updates, support alerts, and HP newsgrams that are available when you register the printer 3. Call HP support. Support options and
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 96
    apply. Placing a call Call HP support while you are in front of the computer and the printer. Be prepared to provide the following information: ● Product name (Located on the printer, such as HP Deskjet Ink Advantage 2645) ● Product number (located inside the cartridge access door) ● Serial number
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 97
    Prepare trays Open output tray ▲ Output tray must be open to begin printing. Close cartridge access door ▲ Cartridge door must be closed to begin printing. Click here to go online for more information. ENWW Prepare trays 93
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 98
    Printer failure Resolve printer failure. ▲ Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for help . 94 Chapter 9 Solve a problem ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 99
    . If your problem is still not resolved, replace the ink cartridges. For more information, see Replace ink cartridges on page 65. Clean the ink cartridge contacts CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the printer as soon
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 100
    . If you still receive the error message, turn the printer off, and then on again. NOTE: If one ink cartridge is causing problems, you can remove it and use the single-cartridge mode to operate the HP Deskjet 2640 series with only one ink cartridge. Click here to go online for more information. 96
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 101
    and finding the Warranty Ends date. If it says 'v1' several spaces to the right of the date, then the cartridge is the updated newer version. If it is an older generation cartridge, contact HP support for help or a replacement. Click here to go online for more information. ENWW Older generation
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 102
    98 Chapter 9 Solve a problem ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 103
    The technical specifications and international regulatory information for the HP Deskjet 2640 series are provided in this section. For additional specifications, see the printed documentation that came with the HP Deskjet 2640 series. This section contains the following topics: ● Hewlett-Packard
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 104
    under the copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 105
    Specifications Technical specifications for the HP Deskjet 2640 series are provided in this section. For more product specifications, see the Product Data Sheet at www.hp.com/support . ● System requirements ● Environmental specifications ● Input tray capacity ● Output tray capacity ● Paper size ●
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 106
    paper sheets: Up to 10 Paper size For a complete list of supported media sizes, see the printer software. Paper weights Plain Paper: 64 to 90 g/m² (16 to 24 1200 x 1200 dpi For more information about dpi resolution, see the scanner software. ● Color: 24-bit color, 8-bit grayscale (256 levels of gray
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 107
    ). More complicated pages or higher resolution faxes take longer and use more memory. ● Manual fax send and receive. ● Automatic busy redial up to five times (varies by model). ● Automatic no-answer redial one time or two times (varies by model). ● Confirmation and activity reports. ● CCITT/ITU
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 108
    and power adapter supplied by HP. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Acoustic information If you have Internet access, you can get acoustic information from the HP website. Go to: www.hp.com/ support. 104 Appendix A Technical
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 109
    priority parts have been designed to access quickly for efficient disassembly and repair. For more information, visit HP's Commitment to the Environment website at: www.hp.com/hpinfo/globalcitizenship/environment/index.html ● Eco-Tips ● Paper use ● Plastics ● Material safety data sheets ● Recycling
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 110
    used print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/hpinfo/ of inactivity. To change the time to Sleep mode 1. From the Home screen on the printer display, press the Up and Down buttons to select Preferences , and then press OK
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 111
    the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to http://www.hp.com/recycle. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 112
    Restriction of hazardous substance (India) Battery disposal in the Netherlands Battery disposal in the Taiwan California Perchlorate Material Notice 108 Appendix A Technical information ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 113
    Regulatory notices The HP Deskjet 2640 series meets product requirements from regulatory agencies in your country/region. This regulatory number should not be confused with the marketing name (HP Deskjet Ink Advantage 2645 All-in-One, etc.) or product numbers (D4H22A, D4H22B, D4H22C, etc.). ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 114
    FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord 110 Appendix A Technical information ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 115
    (in English only) either within the product documentation or at the following website: www.hp.com/go/certificates (type the product number in the search field). The compliance is indicated by one of the following conformity markings placed on the product: For non-telecommunications products and for
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 116
    The telephone connector (not available for all products) is intended for connection to analogue telephone networks. Products with wireless LAN devices ● Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks such as indoor use only or
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 117
    Declaration of conformity ENWW Regulatory notices 113
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 118
    Notice to users of the U.S. telephone network: FCC requirements 114 Appendix A Technical information ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 119
    Notice to users of the Canadian telephone network Notice to users in the European Economic Area ENWW Regulatory notices 115
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 120
    Notice to users of the German telephone network Australia wired fax statement 116 Appendix A Technical information ENWW
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 121
    printer so that faxing works successfully with equipment and services you might already have on the same phone line. TIP: You can also use the Fax Setup Wizard (Windows) or HP . You can access these tools through the HP software you installed with the printer. After you run these tools, follow the
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 122
    you begin setting up the printer for faxing, determine which kind of phone system your country/region uses. The instructions for fax setup differ back of the printer. NOTE: If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied with the printer to connect it
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 123
    at the same number you use for fax calls on the printer. 3. From the following table, select the combination of equipment and services applicable to your home or office setting. Then look up the recommended fax setup. Step-by-step instructions are included for each case in the sections that follow
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 124
    1-LINE on the back of the printer. If you use another phone cord, you might experience problems sending and receiving faxes. You might need to connect the supplied phone cord to the adapter provided for your country/region. Other equipment or services sharing your fax line DSL PBX Distinctive
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 125
    To set up the printer with a separate fax line 1. Using the phone cord supplied in the box with the printer, connect one end to your telephone the printer with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions in
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 126
    only one phone cord is supplied, you might need to obtain additional phone cords for this setup. 3. Connect an additional phone cord from the DSL filter to the telephone wall jack. 4. Run a fax test. If you encounter problems setting up the printer with optional equipment, contact your local service
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 127
    cannot send or receive faxes with the printer. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the set up the printer with a distinctive ring service 1. Using the phone cord supplied in the box with the printer, connect one end to your telephone
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 128
    begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case E: Shared voice/fax line If you receive both voice calls and
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 129
    phone cords you might already have in your home or office. 2. Do one of the following: ● If you have a parallel-type phone system, remove to answer the fax call manually. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 130
    printer with voice mail 1. Using the phone cord supplied in the box with the printer, connect one printer cannot receive faxes. You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the printer with optional equipment, contact your local service
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 131
    2-EXT on the back of the printer. 3. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 5. Turn on the Auto Answer setting. 6.
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 132
    . If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Set up the printer with a computer DSL/ADSL modem If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 133
    encounter problems setting up the printer with optional equipment, contact your local service provider as shown in the illustration. (A parallel splitter has one RJ-11 port on the front and two RJ- use these instructions to set up your fax. There are two different ways to set up the printer with your
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 134
    with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: you might already have in your home or office. 5. If your modem software is set to receive faxes to your computer automatically, turn off that setting
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 135
    these directions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem Figure B-10
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 136
    box with the printers, connect one end to the DSL filter, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 137
    from a sending fax machine might be recorded on your answering machine, and you might not receive faxes with the printer. 3. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 138
    on the printer to the maximum number of rings supported by your printer. (The encounter problems setting up the printer with optional equipment, contact your local service provider computer to see if it has one or two phone ports. NOTE: If your computer has only one phone port, you need to purchase
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 139
    the port labeled "OUT" on the back of the computer (the computer dial-up modem). 4. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 140
    automatic fax reception setting in your modem software, the printer cannot receive faxes. 7. Turn on the Rings to Answer setting on the printer to the maximum number of rings supported by the product. (The maximum problems setting up the printer with optional equipment, contact your local service
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 141
    service need to be connected to additional DSL/ADSL filters, to avoid noise when making voice calls. 2. Using the phone cord supplied in the box with the printer, connect one Rings to Answer setting on the printer to the maximum number of rings supported by the printer. NOTE: The maximum number of
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 142
    these instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider begin, check your computer to see if it has one or two phone ports. ● If your computer has only one phone port, you need to purchase a parallel
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 143
    printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer If your modem software is set to printer cannot receive faxes. If you encounter problems setting up the printer with optional equipment, contact your local service
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 144
    report for information on how to fix the problem and rerun the test. To test fax setup via the printer control panel 1. Set up the printer for faxing according to your particular home or office setup instructions. 2. Make sure the ink cartridges are installed, and that full-size paper is loaded in
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 145
    phone systems) 129 shared with fax and voice mail (parallel phone systems) 138 control panel buttons 6 features 6 copy specifications 102 customer support warranty 92 D dial-up modem shared with fax (parallel phone systems) 126 shared with fax and answering machine (parallel phone systems) 134
  • HP Deskjet Ink Advantage 2640 | User Guide - Page 146
    120 shared line setup 124 PBX system, set up with fax parallel phone systems 122 phone support 91 phone support period period for support 92 print specifications 102 R recycle ink cartridges 106 regulatory notices 109 regulatory model identification number 109 S scan scan specifications 102 setup
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146

HP Deskjet 2640 series