HP Deskjet Ink Advantage All-in-One Printer - K209 User Guide
HP Deskjet Ink Advantage All-in-One Printer - K209 Manual
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- HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 1
HP Deskjet Ink Advantage All-in-One Series - K209 Windows Help - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 2
HP Deskjet Ink Advantage All-in-One Series - K209 - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 3
- HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 4
type...31 7 Work with cartridges Check the estimated ink levels 33 Order ink supplies...33 Automatically clean print cartridges 34 Replace the cartridges...35 Cartridge warranty information 37 8 Solve a problem HP support...39 Setup troubleshooting...42 Print quality troubleshooting...48 Print - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 5
2 Contents - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 6
1 How Do I? Learn how to use your HP All-in-One • "Copy text or mixed documents" on page 29 • "Scan to a computer" on page 27 • "Load media" on page 23 • "Replace the cartridges" on page 35 How Do I? How Do I? 3 - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 7
Chapter 1 How Do I? 4 How Do I? - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 8
2 Get to know the HP All-in-One • Printer parts • Control panel features Printer parts Get to know the HP All-in-One 1 Control panel 2 Cartridge door 3 Paper-width guide for the main input tray 4 Paper tray 5 Paper tray extender (also referred to as the tray extender) 6 Paper stop 7 Carriage 8 - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 9
displays a warning when the device is out of paper. 9 Ink Level gauge: Show ink level information for each print cartridge, four indicators for the tricolor cartridge and four indicators for the black cartridge. Also displays a warning for print cartridge problems. 6 Get to know the HP All-in-One - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 10
handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of your software application, click Print. 3. Make sure the product is the selected printer. 4. If you need to change settings, click the button that opens the - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 11
You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Click a software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 12
check box. From the drop-down list, select one of the following options: • High Quality: uses and natural shades of gray. • Black Ink Only: uses black ink to print your photo in grayscale. The button might be called Properties, Options, Printer Setup, Printer, or Preferences. 6. Click the Features - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 13
current job" on page 93 Print envelopes You can load one or more envelopes into the input tray of the HP All-in-One. Do not use shiny or embossed envelopes or envelopes the envelopes into the printer until they stop. 4. Slide the paper guide firmly against the edge of the envelopes. 5. Open the - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 14
until they stop, so that the adhesive strips do not catch on one another. 4. Slide the paper guide firmly against the edge of the transparencies. 5. Open the Printer Properties dialog box. 6. Click the Printing Shortcuts tab. 7. In the Printing Shortcuts list, click Presentation Printing, and - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 15
side of the tray. The label side should face down. 4. Push the sheets into the printer until they stop. 5. Slide the paper guide firmly against the edge of the sheets. 6. Open the Printer Properties dialog box. 7. Click the Printing Shortcuts tab. 8. In the Printing Shortcuts list, click General - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 16
the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer HP inkjet paper. • Orientation: Portrait or Landscape • Size: An appropriate paper size • Two-sided printing: Manual 8. Click OK to print. Print greeting cards 1. Slide the paper guide - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 17
stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer Properties dialog box. 6. Click the Printing Shortcuts tab. 7. In the Printing Shortcuts list, click Booklet Printing. 8. In the Print On Both Sides drop-down list, select one of the following binding options - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 18
of the tray. The side to be printed on should face down. 3. Push the paper into the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer Properties dialog box. 6. Click the Features tab, and then specify the following print settings: • Paper Type - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 19
of the tray. The side to be printed on should face down. 3. Push the paper into the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer Properties dialog box. 6. Click the Features tab, and then specify the following print settings: • Print - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 20
software displays the optimized dots per inch (dpi) that the HP All-in-One printer will print. Printing in maximum dpi is supported on the following paper-types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper • HP Advanced Photo Paper • Photo Hagaki Print Print using the maximum - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 21
displays the print resolution in dots per inch (dpi). The dpi varies according to the paper type and print quality that you select in the printer software. To view the print resolution 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 22
Setup, Printer, or Preferences. 4. Click the Printing Shortcuts tab. 5. In the Printing Shortcuts list, click the printing shortcut that you want to delete. 6. Click Delete. The printing shortcut is removed from the list. NOTE: Only the shortcuts that you have created can be deleted. The original HP - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 23
already set when you open the Print dialog box from within your software application. To change the default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK. Print 20 Print - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 24
load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in semi-gloss finish in several sizes, including A4, 8.5 x 11 - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 25
quickly without smudging. HP Photo Value Pack HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional photos with your HP All-in-One. Original HP inks and HP Advanced Photo Paper - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 26
Paper basics Load media ▲ Select a paper size to continue. Load small-size paper a. Slide paper-width guide to the left. Slide paper-width guide to the left. b. Load paper. Insert stack of photo paper into photo tray with short edge forward and print side down. Slide stack of paper - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 27
paper into input tray with short edge forward and print side down. Slide stack of paper forward until it stops. Slide paper-width guide to the right until it stops at edge of paper. Load envelopes a. Slide paper-width guide to the left. Slide paper-width guide to the left. 24 Paper basics - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 28
Remove all paper from the main input tray. b. Load envelopes. Insert one or more envelopes into far-right side of the input tray, with envelope flaps on left and facing up. Slide stack of envelopes forward until it stops. Slide paper-width guide to the right against stack of envelopes until it stops - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 29
Chapter 4 Paper basics 26 Paper basics - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 30
5 Scan • Scan to a computer Scan to a computer ▲ Do the following: Single page scan a. Load original. Lift lid on product. Scan Load original print side down on right front corner of glass. Close lid. Scan to a computer 27 - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 31
Chapter 5 b. Start scan. Press Scan. c. Preview and accept. Preview the scanned image and accept. Related topics "Stop the current job" on page 93 Scan 28 Scan - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 32
6 Copy "Copy text or mixed documents" on page 29 Copy text or mixed documents ▲ Click a copy type to continue. Black and White Copy a. Load paper. Load full-size paper in the main input tray. b. Load original. Lift lid on product. Copy Load original print side down on right front corner of glass. - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 33
Chapter 6 Close lid. c. Select paper type. Press Paper Selection to select the paper type. d. Start copy. Press Start Copy Black. Press multiple times to increase the number of copies. Color Copy a. Load paper. Load full-size paper in the main input tray. b. Load original. Lift lid on product. 30 - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 34
Load original print side down on right front corner of glass. Copy Close lid. c. Select paper type. Press Paper Selection to select the paper type. d. Start copy. Press Start Copy Color. Press multiple times to increase the number of copies. Related topics • "Set the copy paper type" on page 31 • - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 35
paper or letterhead HP Bright White Paper HP Advanced Photo Paper, Glossy HP Advanced Photo Paper, Matte HP Advanced 4 x 6 inch Photo Paper HP Photo Paper HP Everyday Photo Paper HP Everyday Photo Paper, Semi Gloss Other photo paper HP Advanced Paper HP All-in-One Paper HP Printing Paper Other - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 36
the Printer Services button. The Printer Toolbox appears. 2. Click the Estimated Ink Level tab. The estimated ink levels for the ink cartridges appear. Related topics "Order ink supplies" on page 33 Order ink supplies For a list of cartridge numbers, use the software that came with the HP All-in-One - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 37
click the Printer Services button. The Printer Toolbox appears. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. Use the menu at the bottom to select Cartridge details. To order genuine HP supplies for the HP All-in-One, go to www.hp.com/buy/supplies - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 38
wastes ink and shortens the life of the cartridge. To clean the print cartridges 1. In the HP Solution Center, click Settings. In the Print Settings area, click Printer Toolbox. 2. Click Clean the Print Cartridges. 3. Click Clean, and then follow the onscreen instructions. Replace the cartridges To - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 39
Chapter 7 b. Remove plastic tape using pink pull tab. c. Line up colored shaped icons, then slide cartridge into slot until it clicks into place. d. Close cartridge door. 36 Work with cartridges Work with cartridges - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 40
. Related topics • "Choose the right cartridges" on page 34 • "Order ink supplies" on page 33 Cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 41
Chapter 7 Work with cartridges 38 Work with cartridges - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 42
the following features: • Fast access to qualified online support specialists • Software and driver updates for the product • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that are available when you register the - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 43
. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the product. Be prepared to provide the following information: • Product name (HP Deskjet Ink Advantage All-in-One Series - K209) • Serial number (located on the back or bottom of the - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 44
Solve a problem www.hp.com/support $IULFD(QJOLVKVSHDNLQJ ZZZKSFRPVXSSRUW $IULTXHIUDQFRSKRQH ZZZKSFRPVXSSRUW ZZZKSFRPVXSSRUW $UJHQWLQD%XHQRV$LUHV ZZZKSFRPODVRSRUWH $ - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 45
available for the HP All-in-One at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. Setup troubleshooting This section contains setup troubleshooting information for the - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 46
but still does not work, then there might be a problem with the power outlet. Cause: The product was not HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Setup troubleshooting - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 47
I am having problems using the HP All-in-One with my computer Solution: You must first install the software that came with the product before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 48
printer. Cause: You sent the print job to the default printer, but this product was not the default printer cartridges are installed properly and have ink Solution: Check that the cartridges are installed properly and have ink. Cause: There might have been a problem with one or more of the cartridges - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 49
, and then plug it in again. 3. Verify that the USB cable and power cord are plugged in. Solve a problem 4. Click Retry to retry the connection. 5. Continue with the installation and restart the computer when prompted. Cause: Normally, a green check appears indicating that the plug and play was - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 50
Help. 2. Select HP Deskjet All-in-One Driver Software, and then click Change/Remove. Follow the onscreen instructions. 3. Disconnect the product instructions. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Setup troubleshooting - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 51
on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print quality troubleshooting Use this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is not filling the text - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 52
• Solution 7: Contact HP support Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 53
there is nothing wrong with the product, print settings, or ink cartridges. No further troubleshooting is required. Cause: The print settings were set incorrectly. If this did not solve the issue, try the next solution. Solution 6: Align the printer Solution: Align the printer. 50 Solve a problem - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 54
• Solution 5: Contact HP support Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 55
Solve a problem Chapter 8 NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP ink cartridges, go to: www.hp.com/go/ - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 56
HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem a problem with your ink supplies. Therefore, replacing the ink cartridges or - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 57
might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the the image Solution: If the problem persists, use the software you installed with the product or another Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Make sure - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 58
• Solution 7: Contact HP support Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 59
, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device Services tab. 5. Click Align the Printer. The product prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. Cause: The printer needed to be aligned. 56 Solve a problem - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 60
• Solution 6: Contact HP support Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 61
problem Solution 2: Check the ink levels Solution: Check the estimated ink levels in the cartridges. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink best results when printing images, use HP Advanced Photo Paper. Store photo media in - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 62
a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. TIP: After reviewing the solutions in this section, you can go to HP's Web site to see if there is additional troubleshooting help. For more information, go to: www.hp.com/ support. • Solution - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 63
4. Click the Device Services tab. 5. Click Align the Printer. The product prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. Cause: The printer needed to be aligned. Printouts have vertical streaks Solution: HP recommends that you use HP papers or any - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 64
the ink dries Solution 1: Print on a page of plain paper Solution: Print one or several pages of plain paper to soak up any excess ink in the product. To remove excess ink using plain paper 1. Load several sheets of plain paper in the input tray. 2. Wait five minutes. Print quality troubleshooting - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 65
are rough. NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Use TrueType or OpenType fonts • Solution 2: Align the printer Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 66
aligns the print head, and calibrates the printer. Recycle or discard the page. Cause: The printer needed to be aligned. If this did not solve the issue, try the next solution. Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • The product prints - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 67
to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Restart the product and your computer • Solution 2: Try printing another - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 68
the first solution does not solve the problem, continue trying the remaining solutions until software application Solution: Check the printer margins. Make sure the margin settings greater than the minimum margins the product supports. For more information about setting margins troubleshooting 65 - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 69
and then reload the paper. Make sure that you slide the paper-width guide to the right until it stops at the edge of the paper. For more solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Check the ink levels in the print cartridges 66 Solve - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 70
cartridge. The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. If the tape is still covering the ink nozzles, carefully remove the tape from the print cartridges. Do not touch the ink nozzles or the copper-colored contacts. Print troubleshooting - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 71
(must be removed before installing) 3 Ink nozzles under tape For more information, see: "Replace the cartridges" on page 35 Cause: The protective plastic tape was only partially removed from the print cartridge. Scan troubleshooting Use this section to solve these scan problems: • Scanned image is - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 72
problem case, turn off autocropping in the software and crop the scanned image manually, or not at all. Cause: The software was set to Some applications cannot handle framed text formatting. Framed text is one of the scan document settings in the software. It maintains complex troubleshooting 69 - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 73
the text, the scanner might not recognize the text. Solve a problem Text is incorrect or missing Try the following solutions to resolve the are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might not be installed on your computer. To install the OCR software, - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 74
the scanned text might be incomprehensible. Copy troubleshooting Use this section to solve these copy problems: • Nothing happens when I try to for the product to finish other tasks • Solution 4: The product does not support the paper or envelope Solution 1: Turn on the product Solution: Look at - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 75
try the next solution. Solution 4: The product does not support the paper or envelope Solution: Do not use the product to copy onto the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 76
. If the problem persists, debris might ink levels in the print cartridges Solution 1: Place the original correctly on the glass Solution: Load your original print side down on the right front corner of the glass. Cause: The original was placed incorrectly on the glass. Copy troubleshooting - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 77
Ink Level lights All ! fast blinking On Number On light Description of Copies display Solution E On ! Fast On blinking Print cartridges are not installed in the printer. Install print cartridges. The product is out of Load paper and press paper. any button to resume. 74 Solve a problem - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 78
Scanner failure blinking Turn off the product, and then turn it on again. If the problem persists, contact HP customer support. In the meantime, you can continue to use the product as a printer. Fast The product has a blinking fatal error. 1. Turn off the product. 2. Unplug the power cord - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 79
display Solution Tri-color Current On ink level ! selection fast On blinking Black ink level light On The tri-color print cartridge is missing or not seated correctly. Install or remove and reinsert the tri-color print cartridge. Tri-color Current On ink level selection light On On Black - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 80
is a list of file-related error messages: • Error reading or writing the file • File not found • File format not supported • Invalid file name • Supported file types for the HP All-in-One Error reading or writing the file Solution: Check to see if you have the right folder and file name. Cause: The - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 81
problem Chapter 8 Invalid file name Solution: Make sure that you are not using any invalid symbols in the file name. Cause: The file name you entered was invalid. Supported file types for the HP All-in-One Refer to the following for the supported file formats: • The HP Photosmart software supports - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 82
The product was in ink-backup mode with only the black print cartridge installed, and a borderless print job was initiated. No scan options Solution: Make sure the software is installed and running. For more information, see the Start Here guide that came with the HP All-in-One. Cause: The software - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 83
problem Non-HP cartridges installed Solution: Follow the prompts on the computer screen to continue or replace the indicated print cartridges with genuine HP cartridges. HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 84
Solve a problem Cause: A genuine HP print cartridge was previously used in another printer. Original HP ink has been depleted Solution: Follow the prompts on the computer screen to continue or replace the indicated print cartridges with genuine HP cartridges. Ink levels might not be available for - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 85
problem 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: When the product detected that only one print cartridge is installed, inkbackup mode is initiated. This printing mode lets you print with a single print cartridge - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 86
-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape 5. Reinsert the print cartridge by sliding it forward into the slot on the right. Then push the print cartridge forward until it clicks into the socket. 6. Repeat steps 1 and 2 for the - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 87
the slot. NOTE: Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP All-in-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 88
2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Make sure you push the print cartridge in firmly until it snaps into place. Solve a problem 9. Repeat if necessary for the other print cartridge. 10. Gently close - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 89
, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The print cartridges were not intended for use in this product. Print cartridges in wrong slot Solution: Make sure the print cartridges are installed into the correct slots. If they are - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 90
do not remove the copper colored tape containing the electrical contacts. Solve a problem 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape 5. Reinsert the print cartridge by sliding it forward into the slot on the right. Then - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 91
the product, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The indicated print cartridges were installed incorrectly. Print cartridge problem The message might - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 92
sliding it forward into the slot on the right. Then push the print cartridge forward until it clicks into the slot. Solve a problem 8. Remove the tri-color print cartridge from the slot on the left. Press down on the cartridge to release it, and then pull it toward you out of the slot. 9. Close - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 93
-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape 5. Reinsert the print cartridge by sliding it forward into the slot on the right. Then push the print cartridge forward until it clicks into the socket. 6. Repeat steps 1 and 2 for the - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 94
the slot. NOTE: Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP All-in-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 95
solution. Solution 3: Replace the print cartridges Solution: Replace the print cartridges that are experiencing the problem. If only one of the print cartridges is experiencing the problem, you can also remove it and print using ink-backup mode. NOTE: During ink-backup mode, the product can only - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 96
9 Stop the current job To stop a print job from the HP All-in-One ▲ Press Cancel on the control panel. If the print job does not stop, press Cancel again. It can take a few moments for printing to be cancelled. Stop the current job Stop the current job 93 - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 97
Chapter 9 Stop the current job 94 Stop the current job - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 98
in the United States and other countries. Specifications Technical specifications for the HP All-in-One are provided in this section. For complete product specifications, see the Product Data Sheet at www.hp.com/support. System requirements Software and system requirements are located in the Readme - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 99
scanned text to editable text (if installed) • Twain-compliant software interface • printer resolution, see the printer software. For more information, see "View the print resolution" on page 18. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 100
Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption Power usage drops significantly while in - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 101
or Specifications Sheet. Qualified products are also listed at www.hp.com/go/energystar. Disposal of waste equipment by users in private recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 102
(Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • HP Deskjet Ink Advantage All-in-One Series - K209 declaration of conformity Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 103
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. This device - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 104
Notice to users in Japan about the power cord Regulatory notices 101 Technical information - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 105
Chapter 10 HP Deskjet Ink Advantage All-in-One Series - K209 declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050 that the product 200131 Product Name and Model: HP Deskjet F4400 Series and HP Deskjet Ink Advantage AiO Regulatory Model Number: 1) SNPRH-0801 Product - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 106
page order 65 specifications 96 troubleshooting 63 vertical streaks 60 print cartridges damaged 82 error message 82 incorrect 82 low ink 66 low on ink 81 missing 82 non-HP ink 80 previously used 80 print quality smeared ink 48 print settings print quality 48 problems copy 71 error messages 74 - HP Deskjet Ink Advantage All-in-One Printer - K209 | User Guide - Page 107
uninstall 47 start copy black 6 color 6 support process 39 system requirements 95 T technical information smooth fonts 62 troubleshoot fax problems 51 print quality 48 setup 42 USB cable 44 troubleshooting copy 71 error messages 74 print 63 scan 68 U uninstall software 47 USB cable installation 44 W
HP Deskjet Ink Advantage All-in-One Series – K209
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