HP Deskjet Ink Advantage Printer - K209 User Guide
HP Deskjet Ink Advantage Printer - K209 Manual
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- HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 1
HP Deskjet Ink Advantage All-in-One Series - K209 Windows Help - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 2
HP Deskjet Ink Advantage All-in-One Series - K209 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 3
- HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 4
ink supplies...33 Automatically clean print cartridges 34 Replace the cartridges...35 Cartridge warranty information 37 8 Solve a problem HP support...39 Setup troubleshooting...42 Print quality troubleshooting...48 Print troubleshooting...63 Scan troubleshooting...68 Copy troubleshooting...70 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 5
2 Contents - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 6
1 How Do I? Learn how to use your HP All-in-One • "Copy text or mixed documents" on page 29 • "Scan to a computer" on page 27 • "Load media" on page 23 • "Replace the cartridges" on page 35 How Do I? How Do I? 3 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 7
Chapter 1 How Do I? 4 How Do I? - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 8
2 Get to know the HP All-in-One • Printer parts • Control panel features Printer parts Get to know the HP All-in-One 1 Control panel 2 Cartridge door 3 Paper-width guide for the main input tray 4 Paper tray 5 Paper tray extender (also referred to as the tray extender) 6 Paper stop 7 Carriage 8 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 9
Chapter 2 Control panel features Get to know the HP All-in-One 1 On: Turns the product on or off. When the be made. Also displays a warning when the device is out of paper. 9 Ink Level gauge: Show ink level information for each print cartridge, four indicators for the tricolor cartridge and four - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 10
handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of your software application, click Print. 3. Make sure the product is the selected printer. 4. If you need to change settings, click the button that opens the - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 11
You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Click a software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 12
check box. From the drop-down list, select one of the following options: • High Quality: uses and natural shades of gray. • Black Ink Only: uses black ink to print your photo in grayscale. The button might be called Properties, Options, Printer Setup, Printer, or Preferences. 6. Click the Features - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 13
current job" on page 93 Print envelopes You can load one or more envelopes into the input tray of the HP All-in-One. Do not use shiny or embossed envelopes or envelopes the envelopes into the printer until they stop. 4. Slide the paper guide firmly against the edge of the envelopes. 5. Open the - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 14
until they stop, so that the adhesive strips do not catch on one another. 4. Slide the paper guide firmly against the edge of the transparencies. 5. Open the Printer Properties dialog box. 6. Click the Printing Shortcuts tab. 7. In the Printing Shortcuts list, click Presentation Printing, and - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 15
side of the tray. The label side should face down. 4. Push the sheets into the printer until they stop. 5. Slide the paper guide firmly against the edge of the sheets. 6. Open the Printer Properties dialog box. 7. Click the Printing Shortcuts tab. 8. In the Printing Shortcuts list, click General - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 16
the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer HP inkjet paper. • Orientation: Portrait or Landscape • Size: An appropriate paper size • Two-sided printing: Manual 8. Click OK to print. Print greeting cards 1. Slide the paper guide - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 17
stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer Properties dialog box. 6. Click the Printing Shortcuts tab. 7. In the Printing Shortcuts list, click Booklet Printing. 8. In the Print On Both Sides drop-down list, select one of the following binding options - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 18
of the tray. The side to be printed on should face down. 3. Push the paper into the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer Properties dialog box. 6. Click the Features tab, and then specify the following print settings: • Paper Type - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 19
of the tray. The side to be printed on should face down. 3. Push the paper into the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer Properties dialog box. 6. Click the Features tab, and then specify the following print settings: • Print - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 20
software displays the optimized dots per inch (dpi) that the HP All-in-One printer will print. Printing in maximum dpi is supported on the following paper-types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper • HP Advanced Photo Paper • Photo Hagaki Print Print using the maximum - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 21
displays the print resolution in dots per inch (dpi). The dpi varies according to the paper type and print quality that you select in the printer software. To view the print resolution 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 22
Setup, Printer, or Preferences. 4. Click the Printing Shortcuts tab. 5. In the Printing Shortcuts list, click the printing shortcut that you want to delete. 6. Click Delete. The printing shortcut is removed from the list. NOTE: Only the shortcuts that you have created can be deleted. The original HP - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 23
already set when you open the Print dialog box from within your software application. To change the default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK. Print 20 Print - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 24
load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, for easy handling. Get sharp, crisp images when you use this paper with any inkjet printer. It is available in semi-gloss finish in several sizes, including A4, 8.5 x 11 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 25
Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional photos with your HP All-in-One. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 26
Paper basics Load media ▲ Select a paper size to continue. Load small-size paper a. Slide paper-width guide to the left. Slide paper-width guide to the left. b. Load paper. Insert stack of photo paper into photo tray with short edge forward and print side down. Slide stack of paper - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 27
paper into input tray with short edge forward and print side down. Slide stack of paper forward until it stops. Slide paper-width guide to the right until it stops at edge of paper. Load envelopes a. Slide paper-width guide to the left. Slide paper-width guide to the left. 24 Paper basics - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 28
Remove all paper from the main input tray. b. Load envelopes. Insert one or more envelopes into far-right side of the input tray, with envelope flaps on left and facing up. Slide stack of envelopes forward until it stops. Slide paper-width guide to the right against stack of envelopes until it stops - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 29
Chapter 4 Paper basics 26 Paper basics - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 30
5 Scan • Scan to a computer Scan to a computer ▲ Do the following: Single page scan a. Load original. Lift lid on product. Scan Load original print side down on right front corner of glass. Close lid. Scan to a computer 27 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 31
Chapter 5 b. Start scan. Press Scan. c. Preview and accept. Preview the scanned image and accept. Related topics "Stop the current job" on page 93 Scan 28 Scan - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 32
6 Copy "Copy text or mixed documents" on page 29 Copy text or mixed documents ▲ Click a copy type to continue. Black and White Copy a. Load paper. Load full-size paper in the main input tray. b. Load original. Lift lid on product. Copy Load original print side down on right front corner of glass. - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 33
Chapter 6 Close lid. c. Select paper type. Press Paper Selection to select the paper type. d. Start copy. Press Start Copy Black. Press multiple times to increase the number of copies. Color Copy a. Load paper. Load full-size paper in the main input tray. b. Load original. Lift lid on product. 30 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 34
Load original print side down on right front corner of glass. Copy Close lid. c. Select paper type. Press Paper Selection to select the paper type. d. Start copy. Press Start Copy Color. Press multiple times to increase the number of copies. Related topics • "Set the copy paper type" on page 31 • - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 35
paper or letterhead HP Bright White Paper HP Advanced Photo Paper, Glossy HP Advanced Photo Paper, Matte HP Advanced 4 x 6 inch Photo Paper HP Photo Paper HP Everyday Photo Paper HP Everyday Photo Paper, Semi Gloss Other photo paper HP Advanced Paper HP All-in-One Paper HP Printing Paper Other - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 36
the Printer Services button. The Printer Toolbox appears. 2. Click the Estimated Ink Level tab. The estimated ink levels for the ink cartridges appear. Related topics "Order ink supplies" on page 33 Order ink supplies For a list of cartridge numbers, use the software that came with the HP All-in-One - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 37
Services button. The Printer Toolbox appears. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. Use the menu at the bottom to select Cartridge details. To order genuine HP supplies for the HP All-in-One, go to www.hp.com/buy/supplies. If prompted, choose - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 38
cleaning wastes ink and shortens the life of the cartridge. To clean the print cartridges 1. In the HP Solution Center, click Settings. In the Print Settings area, click Printer Toolbox. 2. Click Clean the Print Cartridges. 3. Click Clean, and then follow the onscreen instructions. Replace the - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 39
Chapter 7 b. Remove plastic tape using pink pull tab. c. Line up colored shaped icons, then slide cartridge into slot until it clicks into place. d. Close cartridge door. 36 Work with cartridges Work with cartridges - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 40
that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/ MM/DD format, may be - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 41
Chapter 7 Work with cartridges 38 Work with cartridges - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 42
the following features: • Fast access to qualified online support specialists • Software and driver updates for the product • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that are available when you register the - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 43
. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the product. Be prepared to provide the following information: • Product name (HP Deskjet Ink Advantage All-in-One Series - K209) • Serial number (located on the back or bottom of the - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 44
Solve a problem www.hp.com/support $IULFD (QJOLVKVSHDNLQJ ZZZKSFRPVXSSRUW $IULTXH IUDQFRSKRQH ZZZKSFRPVXSSRUW ZZZKSFRPVXSSRUW $UJHQWLQD %XHQRV$LUHV ZZZKSFRPODVRSRUWH $ - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 45
available for the HP All-in-One at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. Setup troubleshooting This section contains setup troubleshooting information for the - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 46
but still does not work, then there might be a problem with the power outlet. Cause: The product was not HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Setup troubleshooting - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 47
I am having problems using the HP All-in-One with my computer Solution: You must first install the software that came with the product before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 48
to be the default printer. Cause: You sent the print job to the default printer, but this product was not the default printer. If this did are installed properly and have ink Solution: Check that the cartridges are installed properly and have ink. Cause: There might have been a problem with one or - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 49
, and then plug it in again. 3. Verify that the USB cable and power cord are plugged in. Solve a problem 4. Click Retry to retry the connection. 5. Continue with the installation and restart the computer when prompted. Cause: Normally, a green check appears indicating that the plug and play was - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 50
Help. 2. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions. 3. Disconnect the product instructions. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Setup troubleshooting - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 51
on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print quality troubleshooting Use this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is not filling the text - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 52
• Solution 7: Contact HP support Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 53
problem Solution 4: Check the ink levels Solution: Check the estimated ink levels in the cartridges. NOTE: Ink -ink The ink cartridges might have insufficient ink. make sure photo paper such as HP Advanced Photo Paper, is loaded in settings, or ink cartridges. No further troubleshooting is required. - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 54
solution. Solution 7: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. Ink is not filling the - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 55
Solve a problem Chapter 8 NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP ink cartridges, go to: www.hp.com/go/ - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 56
HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem a problem with your ink supplies. Therefore, replacing the ink cartridges - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 57
might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the the image Solution: If the problem persists, use the software you installed with the product or another Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Make sure - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 58
• Solution 7: Contact HP support Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 59
, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device Services tab. 5. Click Align the Printer. The product prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. Cause: The printer needed to be aligned. 56 Solve a problem - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 60
• Solution 6: Contact HP support Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 61
problem Solution 2: Check the ink levels Solution: Check the estimated ink levels in the cartridges. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink best results when printing images, use HP Advanced Photo Paper. Store photo media in - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 62
a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. TIP: After reviewing the solutions in this section, you can go to HP's Web site to see if there is additional troubleshooting help. For more information, go to: www.hp.com/ support. • Solution - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 63
4. Click the Device Services tab. 5. Click Align the Printer. The product prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. Cause: The printer needed to be aligned. Printouts have vertical streaks Solution: HP recommends that you use HP papers or any - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 64
the ink dries Solution 1: Print on a page of plain paper Solution: Print one or several pages of plain paper to soak up any excess ink in the product. To remove excess ink using plain paper 1. Load several sheets of plain paper in the input tray. 2. Wait five minutes. Print quality troubleshooting - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 65
are rough. NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Use TrueType or OpenType fonts • Solution 2: Align the printer Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 66
aligns the print head, and calibrates the printer. Recycle or discard the page. Cause: The printer needed to be aligned. If this did not solve the issue, try the next solution. Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • The product prints - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 67
to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Restart the product and your computer • Solution 2: Try printing another - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 68
the first solution does not solve the problem, continue trying the remaining solutions until software application Solution: Check the printer margins. Make sure the margin settings greater than the minimum margins the product supports. For more information about setting margins troubleshooting 65 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 69
problem the paper. Make sure that you slide the paper-width guide to the right until it stops at the edge of the paper see: "Load media" on page 23 Cause: The paper guides are not positioned correctly. If this did not solve the issue, the problem, continue trying the remaining solutions until the issue is resolved - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 70
. The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. If the tape is still covering the ink nozzles, carefully remove the tape from the print cartridges. Do not touch the ink nozzles or the copper-colored contacts. Print troubleshooting 67 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 71
(must be removed before installing) 3 Ink nozzles under tape For more information, see: "Replace the cartridges" on page 35 Cause: The protective plastic tape was only partially removed from the print cartridge. Scan troubleshooting Use this section to solve these scan problems: • Scanned image is - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 72
problem case, turn off autocropping in the software and crop the scanned image manually, or not at all. Cause: The software was set to Some applications cannot handle framed text formatting. Framed text is one of the scan document settings in the software. It maintains complex troubleshooting 69 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 73
and then rescan the original. To adjust the brightness 1. In the HP Scanning window, click Lighten/Darken in the Basic menu or the Tools and the back of the document lid were not clean. Copy troubleshooting Use this section to solve these copy problems: • Nothing happens when I try to copy • Parts - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 74
Solve a problem • Solution 4: The product does not support the paper or envelope Solution 1: Turn on the product solve the issue, try the next solution. Solution 4: The product does not support the paper or envelope Solution: Do not use the product to copy onto envelopes or other papers the - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 75
print side down on the right front corner of the glass. Solve a problem Cause: The original was placed incorrectly on the glass. If this did not the page Solution: Ensure that your Copy settings are chosen correctly. If the problem persists, debris might be stuck on the glass or on the back of - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 76
if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. Cause: The print cartridges needed to be cleaned or there was insufficient ink. Copy troubleshooting 73 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 77
is not blocked. Scanner failure Turn off the product, and then turn it on again. If the problem persists, contact HP customer support. In the meantime, you can continue to use the product as a printer. The product has a fatal error. 1. Turn off the product. 2. Unplug the power cord. 74 Solve - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 78
(continued) Attention light Estimate d Ink Level lights Number On light Description of Copies display Solution 3. Wait a minute, then plug the power cord back in. 4. Turn on the product. If the problem persists, contact HP Support. Fast blinking for 10 seconds and then On Current selection - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 79
is full Firmware revision mismatch Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The revision number of the product firmware - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 80
Solve a problem • Supported file types for the HP All-in-One Error reading or writing the file Solution: Check to see if you have the right folder and file name. Cause: The product software could not - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 81
is installed and running. For more information, see the Start Here guide that came with the HP All-in-One. Cause: The software that came with the product was not running, or has never been installed. Out of disk space Solution: Close some applications and try the task again. 78 Solve a problem - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 82
HP ink has been depleted • Low on ink • Printing in ink-backup mode • Print cartridge is missing, incorrectly installed, or not intended for your product • Print cartridges missing or not detected • Incompatible print cartridges • Print cartridges in wrong slot • Print cartridge problem Non-HP - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 83
a problem Chapter 8 HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 84
product, the ink level indicator may be inaccurate or unavailable. For HP product return and recycling information, visit us at: www.hp.com/recycle. be removed before installing) 3 Ink nozzles under tape Cause: When the product detected that only one print cartridge is installed, inkbackup mode is - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 85
you do not remove the copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape 82 Solve a problem - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 86
problem 6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side. Cause: The indicated print cartridges were installed incorrectly one at a time. Do not leave a print cartridge outside the HP All-in-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 87
only the copper-colored contacts. Allow the print cartridges to dry for approximately ten minutes. Solve a problem 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Make sure you push the - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 88
problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure you are using the correct print cartridges • Solution 2: Contact HP customer support the next solution. For more information, see: • "Order ink supplies" on page 33 • "Replace the cartridges" on page - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 89
and verify that they are fully inserted and locked in place. Solve a problem To make sure the print cartridges are installed correctly 1. Make sure the product is turned on. 2. Open the print tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape 86 Solve a problem - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 90
the product, contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The indicated print cartridges were installed incorrectly. Print cartridge problem The message might - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 91
it, and then pull it toward you out of the slot. Solve a problem 1 Tri-color print cartridge 2 Black print cartridge 5. Close the print cartridge door been resolved. • If the error has been resolved, then there is a problem with the black print cartridge. • If the error has not been resolved, - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 92
Solve a problem • Solution 1: Remove and reinsert the print cartridges • Solution 2: Clean the print 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape 5. Reinsert the print cartridge by sliding it forward into the slot on - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 93
both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP All-in-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth into - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 94
Solve a problem 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and experiencing the problem. If only one of the print cartridges is experiencing the problem, you can also remove it and print using ink-backup mode. NOTE: During ink-backup - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 95
Chapter 8 Solve a problem 92 Solve a problem - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 96
9 Stop the current job To stop a print job from the HP All-in-One ▲ Press Cancel on the control panel. If the print job does not stop, press Cancel again. It can take a few moments for printing to be cancelled. Stop the current job Stop the current job 93 - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 97
Chapter 9 Stop the current job 94 Stop the current job - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 98
in the United States and other countries. Specifications Technical specifications for the HP All-in-One are provided in this section. For complete product specifications, see the Product Data Sheet at www.hp.com/support. System requirements Software and system requirements are located in the Readme - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 99
(8.5 x 11.7 inches) Print resolution To find out about the printer resolution, see the printer software. For more information, see "View the print resolution" on page 18 can get acoustic information from the HP Web site. Go to: www.hp.com/support. Environmental product stewardship program Hewlett - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 100
Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption Power usage drops significantly while in Sleep - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 101
or Specifications Sheet. Qualified products are also listed at www.hp.com/go/energystar. Disposal of waste equipment by users in private recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 102
(Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • HP Deskjet Ink Advantage All-in-One Series - K209 declaration of conformity Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 103
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. This device - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 104
Notice to users in Japan about the power cord Regulatory notices 101 Technical information - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 105
Chapter 10 HP Deskjet Ink Advantage All-in-One Series - K209 declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050 that the product 200131 Product Name and Model: HP Deskjet F4400 Series and HP Deskjet Ink Advantage AiO Regulatory Model Number: 1) SNPRH-0801 Product - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 106
problems HP All-in-One will not turn on 42 copy blank 73 missing information 72 paper types, recommended 31 specifications 96 troubleshooting 70 crop fails 78 customer support format incorrect 69 text incorrect 70 troubleshooting 68 smeared ink 48 software installation reinstall 47 103 Index - HP Deskjet Ink Advantage Printer - K209 | User Guide - Page 107
uninstall 47 start copy black 6 color 6 support process 39 system requirements 95 T technical meaningless characters 64 not filled in 51 smooth fonts 62 troubleshoot fax problems 51 print quality 48 setup 42 USB cable 44 troubleshooting copy 70 error messages 74 print 63 scan 68 U uninstall
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HP Deskjet Ink Advantage All-in-One Series – K209
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