HP Dl180 Designed for Customer Self Repair

This product is designed to be easy to repair. If repair

is needed, you can contact HP by phone or via the

Web to diagnose the problem, and parts can be

shipped to you for replacement. Using simple tools

and easy-to-follow directions, you can replace many

parts in this product.

Customer Self Repair (CSR) provides direct benefits to

you:

1. CSR is the fastest repair process. HP ships the

replacement parts to you the next business day to

expedite the repair and minimize downtime. If you

prefer onsite repair assistance, you can choose

HP Care Pack services, which provide specialists to

assist you with troubleshooting—the choice is yours.

2. CSR is the most convenient repair process. HP

minimizes disruption to your production environment

through diagnosis online, on the telephone, or by

using interactive online resources.

3. CSR keeps your warranty intact if you follow the

instructions provided. HP provides the assistance

needed to ensure an efficient and safe repair,

including detailed instructions, online chat,

telephone support, and a video library that

demonstrates the ease of the replacement.

4. CSR allows you to control your data center

environment. CSR customers report higher levels of

satisfaction with the repair process and improved

skill and diagnostic capabilities of their data center

staff.

5. CSR decreases the cost of ownership for your

system. CSR lowers product and warranty costs

by allowing you to avoid spending for onsite

replacement of replaceable CSR parts. You may

also upgrade your warranty to include onsite

service for all incidents.

Keep this notice for reference in the unlikely event of

a problem with this product. Please register your

product to ensure that you receive the latest product

update information.

HP provides an extensive online library of technical

support information, including video instructions, to

help you remove and replace CSR parts. This library

can be accessed worldwide at:

www.hp.com/go/sml

Access HP support program information and register

your product at:

www.hp.com/support

For further information on CSR and warranty

coverage, consult the warranty statement for your

product at hp.com or in the hardcopy form provided

during the purchase of your product.

Designed for Customer Self Repair

Technology for better business outcomes

To learn more, visit www.hp.com

© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to

change without notice. The only warranties for HP products and services are set forth in the express warranty

statements accompanying such products and services. Nothing herein should be construed as constituting an

additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

5991-8063, August 2009