HP ENVY 13-aq0000 Maintenance and Service Guide
HP ENVY 13-aq0000 Manual
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- HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 1
Maintenance and Service Guide HP ENVY 13 Laptop PC IMPORTANT! This document is intended for HP authorized service providers only. - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 2
updates. Go to http://www.microsoft.com for details. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 3
Safety warning notice CAUTION: To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 4
iv Safety warning notice - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 5
...11 Labels ...12 3 Illustrated parts catalog ...13 Computer major components ...13 Display assembly subcomponents ...16 Miscellaneous parts ...17 4 Removal and replacement procedures preliminary requirements 19 Tools required ...19 Service considerations ...19 Plastic parts ...19 Cables and - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 6
System board ...41 Rear speakers ...44 Power connector ...45 Display assembly ...46 Top cover with keyboard ...54 6 Computer Setup (BIOS), TPM, and HP Sure Start 55 Using Computer Setup ...55 Starting Computer Setup ...55 Navigating and selecting in Computer Setup 55 Restoring factory settings in - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 7
Windows by product name or number (select products only) ...62 Installing HP PC Hardware Diagnostics Windows 62 Using HP PC Hardware Diagnostics UEFI ...62 Starting HP PC Hardware Diagnostics UEFI 63 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive 63 Downloading the latest - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 8
viii - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 9
and their descriptions Category Description Product Name HP ENVY 13 Laptop PC HP model number: 13-aq0xxx CTO model: 13t-aq000 Processors system memory; non-customer-accessible/non-upgradable DDR4-2400 dual channel support Supports the following configurations: ● 16 GB ● 8 GB Solid-state - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 10
devices Headphone/microphone combo jack AC Smart Pin adapter plug USB 3.1 Gen 1 Type A ports (2); right side supports HP Sleep & Charge USB 3.1 Gen 1 Type-C port (supports data transfer, power delivery 3.0, DisplayPort 1.2 [4096 × 2160 at 60 Hz] through Type-C adapter, HDMI 2.0 through adapter - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 11
1-1 Product components and their descriptions (continued) Category Description Taps enabled as default Power requirements Battery 4-cell, 53 Whr, long life polymer battery Support for fast charge (50% in 45 minutes with 65 W adapter when off) AC adapter 65 W, non-PFC, slim, 4.5 mm, straight 65 - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 12
it is firmly seated. To remove a card: ▲ Press in on the card, and then remove it from the memory card reader. (3) USB port with HP Sleep and Charge Connects a USB device, provides data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 13
For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled. (2) USB - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 14
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. 6 Chapter 2 External component identification - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 15
Keyboard area TouchPad Table 2-4 ToucPad components and their descriptions Component (1) TouchPad zone (2) Left TouchPad button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. Functions like the left button on an external - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 16
Lights Table 2-5 Lights and their descriptions Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 17
Buttons, speakers, and fingerprint reader Table 2-6 Buttons, speakers, and fingerprint reader and their descriptions Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 18
Special keys Table 2-7 Special keys and their descriptions Component (1) esc key (2) fn key (3) Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes specific functions when pressed in combination with another key. Opens - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 19
Bottom Table 2-8 Bottom components and their descriptions Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 20
the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be number. Locate this information before you contact support. Table 2-9 Service label components Component (1) HP product name (2) Model number (3) Product ID - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 21
current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 22
Table 3-1 Computer major components and their descriptions Item Component (1) Display assembly, non-touch (full hinge-up) FHD, anti glare, privacy, in natural silver finish FHD, BrightView, in natural silver finish FHD, BrightView, in pale gold finish FHD, BrightView, in nightfall black - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 23
UMA graphics memory: ● Intel Core i7-8565U processor and 8 GB of system memory ● Intel Core i5-8265U processor and 8 GB of system memory (13) Memory shield (14) MOS shield with mylar (includes protective tape) (15) WLAN module (Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5.0) (16 - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 24
Display assembly subcomponents Table 3-2 Display components and their descriptions Item Component Spare part number (1) Display panel (includes display panel adhesive) L53385-001 (2) Display bottom bezel (includes display panel adhesive) L54124-001 (3) Display panel cable (includes - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 25
models Screw Kit External DVD±RW DL SuperMulti Drive Thermal pads HP USB-to-Gigabit RJ-45 Adapter HP USB-C-to-VGA Adapter USB-C-to-USB-A adapter HP USB-C-to-RJ-45 Adapter HP USB-C-to-USB-A Hub HP USB-C-to-Multi-Port Hub HP USB-C-to-HDMI 2.0 Adapter Power cord (C5 connector, 1.0 m): For use in - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 26
Table 3-3 Miscellaneous parts and their descriptions (continued) Component For use in Thailand For use in the United Kingdom Duck head power cord (for use in Japan) Spare part number L22326-001 L22320-001 L33157-001 18 Chapter 3 Illustrated parts catalog - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 27
damage. Plastic parts IMPORTANT: Using excessive force during disassembly and reassembly can damage plastic parts. Cables and connectors IMPORTANT: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 28
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 29
IMPORTANT: To prevent damage to the device when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 30
dissipative surfaces. ● Keep work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam. ● Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive. Recommended materials and equipment Materials and equipment that are recommended - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 31
● Field service kits ● Static awareness labels ● Wrist straps and footwear straps providing one-megohm +/- 10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ● Conductive tote - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 32
complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 47 screws that must be removed, replaced, and/or loosened when servicing the parts described in this - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 33
Bottom cover Table 5-1 Bottom cover descriptions and part numbers Description Bottom cover for use in natural silver models Bottom cover for use in pale gold Spare part number L53359-001 L53360-001 Before removing the bottom cover, follow these steps: ▲ Prepare the computer for disassembly ( - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 34
5. Rotate the bottom of the cover upward (2), and then remove the bottom cover from the computer (3). Reverse this procedure to install the bottom cover. 26 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 35
reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Remove the battery: 1. Disconnect the battery cable from the system board (1). 2. Remove the speaker cable from the clips - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 36
the solid-state drive module from the socket (2). Reverse this procedure to install the solid-state drive. 28 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 37
. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Prepare the computer for disassembly (Preparation for disassembly on page 24). 2. Remove the - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 38
the antenna connector, as shown in the following illustration. Reverse this procedure to install the WLAN module. 30 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 39
TouchPad Table 5-5 TouchPad and cable descriptions and part numbers Description TouchPad in natural silver finish TouchPad in pale gold finish TouchPad cable Spare part number L53393-001 L53394-001 L53364-001 Before removing the TouchPad, follow these steps: 1. Prepare the computer for disassembly - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 40
the speakers (4) when installing the speakers in the computer. Reverse this procedure to install the front speakers. 32 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 41
Fingerprint reader Table 5-7 Fingerprint reader and cable descriptions and part numbers Description Fingerprint reader for use in natural silver models Fingerprint reader for use in pale gold models Fingerprint reader cable Spare part number L52651-001 L53389-001 L53363-001 Before removing the - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 42
M2.0 × 3.0 screws (2) that secure the heat sink, and then remove the heat sink from the system board (3). 34 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 43
3. Clean and reapply thermal material from the surfaces of the system board components (1) (3) and the heat sink (2) (4) each time the heat sink is removed. Remove the heat sink on models with UMA graphics:: 1. Remove the conductive tape from the memory cover and the top of the heat sink (1). You do - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 44
3. Clean and reapply thermal material from the surfaces of the system board component (1) and the heat sink (2) each time the heat sink is removed. Reverse this procedure to install the heat sink. 36 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 45
System board covers (memory cover and MOS cover) Table 5-9 System board cover descriptions and part numbers Description Memory cover MOS cover (includes protective tape) Spare part number L53390-001 L53391-001 Before removing the system board covers, follow these steps: 1. Prepare the computer for - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 46
cover into the clips when installing the cover. Reverse this procedure to install the system board covers. 38 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 47
Fan Table 5-10 Fan description and part number Description Fan (includes gasket) Spare part number L53386-001 Before removing the fan, follow these steps: 1. Prepare the computer for disassembly (Preparation for disassembly on page 24). 2. Remove the bottom cover (see Bottom cover on page 25). 3. - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 48
much force when installing the USB door may break the clip on the bottom of the door. 40 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 49
System board NOTE: All system board spare part kits include an integrated processor. Table 5-12 System board descriptions and part numbers Description System board for use in models with 2 GB of discrete graphics memory: ● Intel Core i7-8565U processor and 16 GB of system memory ● Intel Core i7- - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 50
2. Remove the three Phillips M2.0 × 3.0 screws (1) and the five Phillips M2.0 × 2.0 screws (2) that secure the system board to the computer. 42 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 51
3. Lift the left side of the system board (1), and then pull the system board up and toward the left to remove it from the computer (2). Reverse this process to install the system board. Component replacement procedures 43 - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 52
Rear speakers Table 5-13 Rear speaker description and part number Description Rear speaker kit Spare part number L19531-001 Before removing the the computer. Reverse this procedure to install the rear speakers. 44 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 53
Power connector Table 5-14 Power connector description and part number Description Power connector Spare part number L53365-001 Before removing the power connector, follow these steps: 1. Prepare the computer for disassembly (Preparation for disassembly on page 24). 2. Remove the bottom cover (see - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 54
(see Battery on page 27). Remove the display assembly: 1. Disconnect the antenna cables from the WLAN module (1). 46 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 55
2. Disconnect the webcam cable from the ZIF connector on the system board (2), and then disconnect the display cable from the ZIF connector on the system board (3). 3. Open the display (1), remove the two Phillips 2.5 × 6.0 screws (2), and then detach the display panel (3). 4. If it is necessary to - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 56
the panel from the display back cover (5). Display panels are available using spare part number L53385-001. 48 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 57
e. To remove the bottom bezel, use a non-marking, non-conductive tool to loosen the bezel from the display (1), rotate the bezel away from the display (2), and then remove the bezel (3). The bottom bezel is available using spare part number L54124-001. 5. If it is necessary to remove the display - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 58
module is attached to the display panel with adhesive. b. Disconnect the cable (2) from the camera/microphone module. 50 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 59
c. Lift the cable off the back of the display panel. The webcam cable is attached to the display panel with adhesive. When installing the webcam cable, note clip alignment clip (3) at the bottom of the panel. Make sure you can install the thin part of the cable into the clip. The webcam module is - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 60
and cables: a. Release the cables from the clip built into the bottom of the display back cover (1). 52 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 61
b. Peel the WLAN antennas (2) from the display back cover. (The antennas are attached to the display back cover with adhesive.) The WLAN antennas and cables are available using spare part number L54118-001. The display enclosure is available using spare part number L54117-001. Reverse this procedure - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 62
Ukraine United Kingdom United States Spare part number -AD1 -071 -BG1 -AB1 -281 -141 -BD1 -031 -001 54 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 63
Starting Computer Setup ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Navigating and selecting in main Computer Setup screen, press esc, and then follow the on-screen instructions. To exit Computer Setup, choose one of the following methods: ● To - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 64
in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: 56 Chapter 6 Computer - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 65
Device Options menu: ● Turn on or restart the computer, and when the HP logo appears, press f9 to enter the Boot Device Options menu. 2. Select a boot device, press enter, and then follow the on-screen instructions. TPM BIOS settings (select products only) IMPORTANT: Before enabling Trusted Platform - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 66
most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. 58 Chapter 6 Computer - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 67
USB flash drive. To download the tool: ▲ Go to the Microsoft Store and search for HP Cloud Recovery. For details, go to http://www.hp.com/support, search for HP Cloud Recovery, and then select "HP PCs - Using the Cloud Recovery Tool (Windows 10, 7)." Backing up information and creating recovery - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 68
: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP Recovery media, and then restart the computer. Changing the - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 69
scan the code and then follow the on- screen instructions. ● Instructions for calling support are displayed. Follow those instructions. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in English only. ● You must use a Windows - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 70
in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that displays on the next screen. The HP Customer Support - Service Center page displays, with your Failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 71
Diagnostics UEFI is not included in the HP Tool partition. ● The hard drive is damaged. NOTE: The HP PC Hardware Diagnostics UEFI download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 72
to http://www.hp.com/support. 2. Enter the product name or number, select your computer, and then select your operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI Diagnostics version for your computer. Using Remote HP PC Hardware - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 73
PC Hardware Diagnostics UEFI settings, follow these steps: 1. Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. 2. Select Advanced, and then select Settings. 3. Make your customization selections. 4. Select Main, and then Save Changes and - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 74
9 Specifications Computer specifications Table 9-1 Computer specifications Metric U.S. Dimensions Width Depth Height Weight (varies by configuration) 300.0 mm 210.8 mm 14.7 mm 1200 g or 1280 g 11.83 in 8.30 in 0.58 in 2.67 lb or 2.82 lb Input power Operating voltage and current 19.5 V dc @ - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 75
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 76
Requirements for specific countries and regions Table 10-1 Power cord requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 77
Table 10-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 78
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 79
6 keyboard area 7 left side 5 right side 4 computer major components 13 Computer Setup navigating and selecting 55 restoring factory settings 55 starting 55 computer part number 16, 52 hinge covers spare part number 16 HP PC Hardware Diagnostics UEFI downloading 63 starting 63 using 62 Index 71 - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 80
correcting boot problems 60 HP Recovery media recovery 60 I internal microphones, identifying 6 J jacks audio-out (headphone)/audio-in (microphone) 5 K keyboard product description 2 keys action 10 esc 10 fn 10 Windows 10 L labels Bluetooth 12 regulatory 12 serial number 12 service 12 wireless - HP ENVY 13-aq0000 | Maintenance and Service Guide - Page 81
service labels, locating 12 setup utility navigating and selecting 55 restoring factory USB door removal 40 spare part number 14, 40 USB port with HP Sleep and Charge, identifying 4 USB port, identifying 5 USB Type-C port with HP Sleep and Charge, identifying 5 V vents, identifying 11 video, product
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Maintenance and Service Guide
HP ENVY 13 Laptop PC
IMPORTANT! This document is intended for HP authorized service
providers only.