HP ENVY 14-3000 HP Notebook Reference Guide - Windows 7

HP ENVY 14-3000 Manual

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  • HP ENVY 14-3000 | HP Notebook Reference Guide - Windows 7 - Page 1
    HP Notebook Reference Guide
  • HP ENVY 14-3000 | HP Notebook Reference Guide - Windows 7 - Page 2
    and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2011 Document Part Number: 670152-001 Product notice This reference guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    (select models only) ...2 Creating a wireless connection ...2 Identifying wireless and network status icons 2 Turning wireless devices on or off 3 Using HP Connection Manager (select models only 3 Using operating system controls 4 Using a WLAN ...4 Connecting to an existing WLAN 4 Setting up
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    and exiting Sleep 17 Initiating and exiting Hibernation 17 Using the power meter ...18 Using power plans ...18 Viewing the current power plan 18 Selecting a different power plan 18 Customizing power plans 19 Setting password protection on wakeup 19 Using HP Power Manager (select models
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    Defragmenter 34 Using Disk Cleanup 34 Using HP ProtectSmart Hard Drive Protection (select models only 34 Identifying HP ProtectSmart Hard Drive Protection status 35 Managing power with a parked hard drive 35 Using HP ProtectSmart Hard Drive Protection software 36 Using optical drives (
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    When the disc tray opens normally 38 When the disc tray fails to open normally 38 Slot load ...39 Sharing optical drives ...40 Using RAID (select models only) ...40 7 Security ...41 Protecting the computer ...41 Using passwords ...41 Setting passwords in Windows 42 Setting passwords in Setup
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    Using System Diagnostics ...53 Appendix A Traveling with the computer ...54 Appendix B Troubleshooting resources ...56 Appendix C Electrostatic Discharge ...57 Index ...58 ix
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    x
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    , drivers, troubleshooting tools, and technical support. To access Help and Support, select Start > Help and Support. For country- or region-specific support, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. ● Safety & Comfort Guide-Describes
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    supports two types of Internet access: ● Wireless-Refer to Creating a wireless connection on page 2. ● Wired-Refer to Connecting to a wired network on page 7. NOTE: You must set up Internet service devices are off. HP Connection Manager Wired network (connected) Opens HP Connection Manager, which
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    to all types of wireless controls. Refer to the Getting Started guide for information on identifying the location of the wireless button on your computer. To turn off wireless devices using HP Connection Manager: ▲ Right-click the HP Connection Manager icon in the notification area, at the far right
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    and diagnose and repair network problems. To use operating system , select Start > Help and Support. Using a WLAN A wireless of options is displayed. You can choose to manually search for and connect to a network or high-speed Internet service purchased from an Internet service provider (ISP)
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    networks use a combination of both types. ● Wireless encryption-Your computer supports three encryption protocols: ◦ Wi-Fi Protected Access (WPA) ◦ Wi- Fi Protected Access II (WPA2) ◦ Wired Equivalent Privacy (WEP) NOTE: HP recommends that you select WPA2, which is the most advanced of the three
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    to GPS-equipped systems. For more information, refer to the HP GPS and Location software Help. Using Bluetooth wireless devices A Bluetooth refer to the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and
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    connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system. Connecting to a wired network Using a modem (select models only) A modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased
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    Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter. To connect the modem to
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    work) for the new location setting. 6. Select a country or region from the Country/region list. (If you select a country or region that is not supported by the modem, the country/region selection for USA or UK is displayed.) 7. Enter the area code, a carrier code (if necessary), and the number for
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    To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the network cable into a network wall jack (2) or router. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or
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    : ● Media buttons ● Media hotkeys (specific keys pressed in combination with the fn key) ● Media action keys Refer to the Getting Started guide for information about your computer's media activity controls. Audio Your computer provides a variety of audio-related opportunities: ● Play music. ● Record
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    and Environmental Notices. NOTE: Volume can also be controlled through the operating system and some programs. NOTE: Refer to the Getting Started guide for information on what type of volume controls your computer has. Checking audio functions on the computer NOTE: For best results when recording
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    the webcam, refer to the Getting Started guide. For information on using the webcam, select Start > Help and Support. Video Your computer may have one or NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. DisplayPort The DisplayPort connects
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    To connect a digital display device, connect the device cable to the DisplayPort. NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. HDMI The HDMI (High Definition Multimedia Interface) port connects the computer to an optional video or audio
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    NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. Configuring audio for HDMI To For details about using the wireless TV adapter, refer to the manufacturer's instructions. NOTE: Be sure that wireless is enabled on your computer before using
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    4 Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to refer to both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The Shut down
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    on external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed in Windows Control Panel. Setting power options 17
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    To initiate Hibernation: ▲ Select Start, click the arrow next to the Shut down button, and then click Hibernate. To exit Hibernation: ▲ Briefly press the power button. The power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be
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    or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. Using HP Power Manager (select models only) Power Manager allows you to select a power
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    or decreasing display brightness, refer to the Getting Started guide. Computer battery life varies, depending on power management power for Battery Check to work properly. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the Power tab, and then click
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    For additional information about the battery light, refer to the Getting Started guide. - or - ● The power meter icon in the notification area or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available ● Initiate
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    that can be replaced only by an authorized service provider. For steps to keep your battery a charge, run Battery Check in Help and Support. Contact customer support if the computer battery needs to be replaced adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer
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    secure and the power lights remain off, the AC adapter is not functioning and should be replaced. Contact HP Customer Support for information on obtaining a replacement AC power adapter. Using HP CoolSense (select models only) When you are using your computer on the move or when lounging around the
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    digital media-equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your computer, refer to the Getting Started guide. Inserting a digital card CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to
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    required for the card. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install additional software, such as card services, socket services, or enablers, that are supplied by the ExpressCard
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    ExpressCard. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Release and remove the ExpressCard: a. Gently press in on the ExpressCard (1) to unlock it. b. Pull the ExpressCard out of the slot (2). 26 Chapter
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    number (PIN) is needed to gain access to the contents of the microchip. For more information about smart card security features, refer to Help and Support. Inserting a smart card 1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. 2. Follow
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    , printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. These instructions may be provided with the software, on disc, or on the
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    software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE 1394a devices. Connecting a 1394 device CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal
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    software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device. Connecting an eSATA device CAUTION: To reduce the risk of damage to an eSATA port connector
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    the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Using optional external devices NOTE: For more information added by connecting the drive to a USB port on the computer. NOTE: HP external USB optical drives should be connected to the powered USB port on
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    32 Chapter 5 External cards and devices
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    6 Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: ● Before you move a computer that is connected
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    on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect settings. Refer to Help and Support for more information. For additional on-screen instructions. Using HP ProtectSmart Hard Drive Protection (select models only) HP ProtectSmart Hard
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    icon: 1. Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive Protection. NOTE: If prompted by User Account Control, click Show. 3. Click OK. Managing power with a parked hard drive If HP ProtectSmart Hard Drive Protection has parked the drive, the computer behaves in the
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    software can be enabled or disabled by an Administrator. NOTE: Depending on your user privileges, you may be unable to enable or disable HP ProtectSmart Hard Drive Protection. Privileges for non-Administrator users can be changed by members of an Administrator group. To open the software and change
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    5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an AutoPlay dialog box opens. It prompts you to select how you want to use the media
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    When the disc tray opens normally 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by
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    3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and
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    disks are set up to work together in this fashion, they are referred to as a RAID array. For additional information about RAID, refer to the HP Web site at http://www.hp.com/support. 40 Chapter 6 Drives
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    as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. NOTE: Before you send your computer for service, back up and delete confidential files, and remove all password settings. NOTE: Some features listed in this chapter may not be available on
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    Utility (BIOS) feature. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password QuickLock (select models only) Function Protects administrator-level access to
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    Password Power-on password* Function ● Protects access to the computer contents. ● After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or exit
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    choice in order to fully protect your computer. For more information about computer viruses, type viruses in the Search box in Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on
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    e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task site and through the updates link in Help and Support. Installing an optional security cable NOTE: A security in this section. Refer to the Getting Started guide for the location of the security cable slot
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    to the fingerprint software Help for instructions. After you create your fingerprint identity, you can set up a Single Sign On service that allows you to use your fingerprint sensor. Refer to the Getting Started guide for the location of the fingerprint reader on your computer. 46 Chapter 7
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    around and under the keys to loosen and remove debris. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update
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    HP Web site at http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download Manager. To download SoftPaqs: 1. Select Start > All Programs > HP Software Setup > HP all supported models. Select Show software for all supported models. If you have used HP SoftPaq
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    9 Setup Utility (BIOS) and System Diagnostics Using Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes
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    down arrow key. ● To close open dialog boxes and return to the main Setup Utility (BIOS) screen, press esc, and then follow the on-screen instructions. 2. Press f10 to enter Setup Utility (BIOS). To exit Setup Utility (BIOS) menus, choose one of the following methods: ● To exit Setup Utility (BIOS
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    the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps
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    test repeats the start-up test and checks for intermittent problems that the start-up test does not detect. ● Hard If the battery fails the test, contact HP Customer Support to report the issue. You can also follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it
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    has a wireless device installed, such as an 802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some environments. Such restrictions may apply onboard aircraft, in hospitals, near
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    WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. 55
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    types of support: ◦ Chat online with an HP technician. NOTE: When chat is not available in a particular language, it is available in English. ◦ E-mail HP Customer Support. ◦ Find HP Customer Support worldwide telephone numbers. ◦ Locate an HP service center. 56 Appendix B Troubleshooting resources
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    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a electricity or assistance with component removal or installation, contact Customer Support. 57
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    updates, installing 45 CyberLink PowerDVD 15 D digital card inserting 24 removing 25 supported formats 24 Disk Cleanup software 34 Disk Defragmenter software 34 DisplayPort, connecting 13 drive light 35 drive media 17 drives external 31 handling 33 hard 31 optical 31 using 34 E electrostatic
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    audio 15 HDMI port, connecting 14 Hibernation exiting 17 initiated during critical battery level 21 initiating 17 high-definition devices, connecting 14, 15 HP Connection Manager 3 HP CoolSense 23 HP ProtectSmart Hard Drive Protection 34 HP USB Ethernet Adapter, connecting 9 hubs 28 I icons network
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    HP Connection Manager 3 HP ProtectSmart Hard Drive Protection 36 switch, power 16 system information, displaying 50 equipment needed 4 security 5 writable media 17 T testing an AC adapter 23 traveling with the computer 54 tray-load optical drive 36 troubleshooting power-saving states 17 using the
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