HP ENVY 15-3040nr HP ENVY 15 - Maintenance and Service Guide
HP ENVY 15-3040nr Manual
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- HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 1
HP ENVY 15 Maintenance and Service Guide - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 2
and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 3
To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your , during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 4
iv Safety warning notice ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 5
Bottom ...13 3 Illustrated parts catalog 15 Service tag ...16 Computer major components 17 Mass storage devices ...21 Cover Kit ...22 Miscellaneous parts ...23 Sequential part number listing 24 4 Removal and replacement procedures 29 Preliminary replacement requirements 29 Tools required ...29 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 6
88 Restoring factory settings in Setup Utility 89 Exiting Setup Utility 89 Updating the BIOS 89 Determining the BIOS version 90 Downloading a BIOS update 90 Using System Diagnostics ...91 6 Specifications ...93 Computer specifications ...93 15.6-in display specifications 94 vi ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 7
Hard drive specifications ...95 7 Backup and recovery ...97 Restore ...97 Creating recovery media ...98 Performing a system restore ...99 Restoring using the dedicated recovery partition (select models only 99 Restoring using the recover media 100 Changing the computer boot order 100 Backing up - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 8
viii ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 9
1 Product description Category Product Name Processors Chipset Graphics Description HP ENVY 15 Intel® Quad Core® i7-3612QM 2.10-GHz processor (SC turbo up to 3.10-GHz), 6.0-MB L3 cache, 1600-MHz FSB, 35 W Intel Quad Core i7-3610QM 2.30-GHz processor (SC turbo up to 3.30-GHz), 6.0-MB L3 cache, - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 10
All display assemblies include 2 wireless local area network (WLAN) antenna cables Zero bright dot Supports 16:9 ultra wide aspect ratio Lighted logo on display enclosure 2 customer-accessible/upgradable memory module slots DDR3-1333-MHz and DDR3-1600-MHz dual channel support Supports up to 16384-GB - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 11
enclosures Subwoofer Supports wireless audio via SMSC wireless audio module Separate discrete amplifiers for headphone and speaker out Beats signature audio profile applied to both headphones and external speakers Supports jog dial controls for volume and mute HP TrueVision high-definition - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 12
Wh, 2.45-Ah, Li-ion battery Security Supports a security cable slot Operating system Preinstalled: ● Windows 7 Home Premium 64 ● Windows 7 Professional 64 ● Windows 7 Ultimate 64 Serviceability End-user replaceable parts: ● AC adapter ● Hard drive ● Memory modules (2) ● WLAN module 4 Chapter - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 13
and turns the radiance keyboard feature off or on based on your proximity to the computer. Send and receive networking signals using up to three integrated antennas to a local wireless router or hub. Records audio using the integrated microphones by specific applications. The microphones will - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 14
. *The antennas and IR emitters are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas and IR emitters free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 15
to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. Produce sound with Beats Audio speakers. Mutes or restores speaker sound. Opens Beats Audio Control Panel, which allows - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 16
, system information is displayed. ● When the key is pressed in combination with the b key, Beats Audio is enabled or disabled. Displays the Windows Start menu. Enables or disables Beats Audio when pressed in combination with the fn key. Execute frequently used system functions. Displays a shortcut - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 17
the Sleep state. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. NOTE: Wireless devices are enabled at the factory. ● Amber: All wireless devices are disabled. ● Amber: Speaker sound is off. ● Off: Speaker - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 18
selects or activates items on the screen. The bottom right corner of the Imagepad functions like the right button on an external mouse. Description Produce sound with Beats Audio speakers. 10 Chapter 2 External component identification ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 19
. NOTE: The USB 3.0 port is also compatible with USB 1.0 and 2.0 devices. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produce sound when external audio devices are connected to either of these ports. Both stereo headphone jacks are connected to - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 20
parked the hard drive. NOTE: For information about HP ProtectSmart Hard Drive Protection, see the HP Notebook Reference Guide. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Supports the following digital card formats - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 21
Vents (7) Release latch Service cover HP Triple Bass Reflex Subwoofers Description Provides access to the battery and the hard drive. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 22
14 Chapter 2 External component identification ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 23
3 Illustrated parts catalog ENWW 15 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 24
. The part number helps a service technician to determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 16 Chapter 3 Illustrated - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 25
Item (1) Component Spare part number 15.6-in, AG, FG, LED, display assembly in aluminum finish (includes display panel cable, webcamera/ microphone module and cable, 2 wireless antenna cables and transceivers, and wireless audio module antenna and cable) ENWW Computer major components 17 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 26
with the Intel 7670M chipset (includes 1 GB of discrete graphics subsystem memory) 668847-001 Thermal Material Kit (not illustrated, includes replacement thermal paste and thermal pads) 668848-001 Cover Kit, includes: 668840-001 Battery/hard drive cover (includes two rubber feet) 18 Chapter - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 27
part number Service cover (includes two rubber feet and battery/hard drive cover release latch) NOTE: See Cover Kit on page 22 for more Cover Kit spare part information. Wireless audio module connector board (includes cable) 668837-001 Intel Core processor (includes replacement thermal material - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 28
Item (22) (23) (24) (25) Component Spare part number Memory modules (2): PC3, 12800, 1600-MHz 8 MB 670034-001 4 MB 6230 WLAN module 636672-001 Intel Centrino Ultimate-N 6300 WLAN module 572511-001 Wireless audio module 668115-001 Hard drive (does not include hard drive bracket, connector - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 29
Mass storage devices Item (1) Component Hard drive (does not include hard drive bracket, cable, or screws): 1-TB, 5400-rpm, 9.5-mm 750-GB, 7200-rpm, 9.5-mm 750-GB, 7200-rpm, 9.5-mm hybrid 500-GB, 7200-rpm, 9.5-mm 320-GB, 7200-rpm, 9.0-mm Hard Drive Hardware Kit, includes: Spare part number 676521 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 30
part number 668835-001 668846-001 679865-001 668845-001 Item (1) (2) Component Cover Kit, includes: Battery/hard drive cover (includes two rubber feet) Service cover (includes two rubber feet and battery/hard drive cover release latch) Spare part number 668840-001 22 Chapter 3 Illustrated parts - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 31
Component AC adapter: 120-W HP Slim AC adapter (PFC, 3-wire) 90-W HP Travel AC adapter (PFC, 3-wire) 15.6-in. protective cover HDMI-to-VGA adapter Power cord (3-pin, black, 1.83-m): For use in Argentina For use in Australia For use in Brazil For use in Europe For use in India For use in Japan For - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 32
(includes double-sided tape and cable) 2-GB memory module (PC3, 12800, 1600-MHz) Intel Dual Core i5-2430M 2.40-GHz processor (SC turbo up to 3.00-GHz), 3.0-MB L3 cache, 1333MHz FSB, 35 W (includes replacement thermal material) 8-cell, 72-Wh, 2.6-Ah, Li-ion battery Intel Quad Core i7-2670QM 2.40-GHz - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 33
thermal material) HP 15.6-in protective cover Wireless audio module Base enclosure Power connector cable (includes bracket) Fan/heat sink assembly for use on computer models equipped with USB 2.0 capability (includes replacement thermal material) Hard Drive Hardware Kit (includes hard drive - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 34
the People's Republic of China (includes 1 GB of discrete graphics subsystem memory and replacement thermal material) 256-GB solid-state drive (does not include bracket, cable, or screws) Intel Dual Core i5-3210M 2.50-GHz processor (turbo up to 3.10-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W; includes - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 35
screws) Audio/USB board for use on computer models equipped with USB 3.0 capability (includes 2 cables) Card Reader board for use on computer models heat sink assembly for use on computer models equipped with USB 3.0 capability (includes replacement thermal material) 120-W HP Slim AC adapter (PFC, 3- - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 36
28 Chapter 3 Illustrated parts catalog ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 37
parts CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 38
sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. then degrade in the internal layers, reducing its life expectancy. 30 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 39
CAUTION: To prevent damage to the computer when you are removing or installing from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% 35,000 V 15,000 V 12,000 V 5,000 V 6,000 V 800 V 2,000 V 700 V 11,500 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 40
properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact or removing connectors or test equipment. 32 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 41
system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages Preliminary replacement requirements 33 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 42
and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. The battery must be removed to access the service tag. See Battery on page 35 for battery removal procedures. Item - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 43
identifier used to locate documents, drivers, and support for the computer. Battery Description 8-cell, 72-Wh, 2.45-Ah, Li-ion battery Spare part number 660152-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 44
spare part number 668840-001. 4. Remove the three screw covers (1) and the three Torx T8M2.5×3.7 screws (2) that secure the battery to the computer. 5. Remove the battery (3). 6. Remove the battery. Reverse this procedure to install the battery. 36 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 45
these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). Remove the hard drive: 1. Disconnect the - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 46
3. Remove the four Phillips PM2.0×2.8 screws (3) that secure the hard drive to the system board. 4. Fold back the shield (1) that covers the hard drive. 38 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 47
tab (2) to remove the hard drive from the hard drive bay. 6. If it is necessary to replace the hard drive connector cable (1), screws (2), or hard drive bracket (3), remove the components and replace them. These components are available in the Hard Drive Hardware Kit, spare part number 668828-001 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 48
from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the hard drive (see Hard drive on page 37). Remove the wireless audio module: 1. Disconnect the wireless audio module antenna cables (1) from the terminals on the wireless audio module. NOTE: The wireless audio module - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 49
audio module antenna cable is not connected to a terminal on the wireless audio module, a protective sleeve must be installed on the antenna connector, as shown in the following illustration. Reverse this procedure to install the wireless audio module. ENWW Component replacement procedures - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 50
authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 51
to the WLAN module Aux terminal. If a third wireless antenna cable is present, it is connected to the WLAN module middle terminal. 4. Remove the two Phillips PM2.0×2.8 screws that secure the WLAN module to the system board. (The WLAN module tilts up.) ENWW Component replacement procedures 43 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 52
5. Remove the WLAN module by pulling the module away from the slot at an angle. NOTE: If a wireless antenna cable is not connected to a terminal on the WLAN module, a protective sleeve must be installed on the antenna connector, as shown in the following - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 53
unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). Remove the RTC battery: 1. Disconnect the RTC battery cable (1) from the system board. 2. Detach the RTC battery (2) from the system board. (The RTC - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 54
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). Remove the memory module: 1. Spread the retaining tabs (1) on each side of the - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 55
the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). ENWW Component replacement - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 56
top cover: 1. Power button board (see Power button board on page 52) 2. Top speakers (see Top speakers on page 69) 3. Keyboard and keyboard shield (see Keyboard on page 53) Remove the top cover: 1. Release the zero insertion force (ZIF) connector to which the volume adjustment cable is connected - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 57
3. Remove the sixteen Phillips PM2.5×6.7 screws that secure the top cover to the base enclosure. ENWW Component replacement procedures 49 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 58
Phillips PM2.0×2.5 broad head screws (1) from the battery bay and the three Phillips PM2.0×2.9 screws (2) near the volume adjustment cable that secure the top cover to the computer. 5. Turn the computer display-side up, with the front toward you. 6. Open the computer as far as it will open. 7. Lift - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 59
until the top speaker, power button board, keyboard light, and keyboard cables are accessible. 9. Disconnect the following ribbon cables from the corresponding ZIF connectors: (1) Power button board cable (2) Keyboard backlight cable (3) Keyboard cable 10. Remove the top cover. Reverse this - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 60
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top cover lifting the right side of the board. 52 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 61
the power button board and cable. Keyboard For use in country or region: Keyboard for use in Brazil Spare part number: 668834-201 Keyboard for use in Canada 668834-121 Keyboard for use in India 668834-D61 Keyboard for use in Latin America 668834-161 Keyboard bracket For use in country or - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 62
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Service cover (see WLAN module on page 42) b. Top cover (see Top cover on page 47) c. Power button - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 63
4. Remove the keyboard shield (3). 5. Remove the keyboard. Reverse this procedure to install the keyboard and shield. ENWW Component replacement procedures 55 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 64
finish equipped with Bluetooth (includes a Bluetooth module and cable) 15.6-in, HD, AG, LED, FG, display assembly in computer. 4. Remove the battery (see Battery on page 35). 5. Disconnect the antenna cables from the wireless audio module (see Wireless audio module on page 40). 6. Remove the service - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 65
wireless audio module antenna cables (1) and the wireless antenna cables (2) from the clips and routing channels built into the base enclosure. 4. Turn the computer right side up, with the front toward you. 5. Open the computer power connector bracket (3). ENWW Component replacement procedures 57 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 66
the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 11. Remove the four Phillips PM2.5×5.0 screws (3) that secure the display assembly to the computer. 58 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 67
12. Remove the display assembly (4). Reverse this procedure to reassemble and install the display assembly. ENWW Component replacement procedures 59 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 68
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top cover (see Top cover on page 47). Remove the front speakers: 1. Disconnect - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 69
4. Remove the front speakers (5). Reverse this procedure to install the front speakers and cable. ENWW Component replacement procedures 61 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 70
the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top cover (see Top cover on page 47). Remove the audio/USB board: 1. Close the computer. 2. Turn the computer upside down, with the front - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 71
audio/USB board ribbon cable (4) from the system board. 9. Remove the three Phillips PM2.0×2.8 screws (1) that secure the audio/USB board to the base enclosure. 10. Lift the left side of the audio/USB board (2) until the audio connectors are clear of the base enclosure. ENWW Component replacement - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 72
11. Remove the audio/USB board (3) by sliding it up and to the left at an angle. Reverse this procedure to install the audio/USB board and cable. 64 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 73
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service over (see WLAN module on page 42). 6. Remove the top cover to install the TouchPad LED board and cable. ENWW Component replacement procedures 65 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 74
outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top cover (see Top cover on page 47). Remove the wireless audio module connector board: 1. Release the ZIF connector to - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 75
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top cover the Card Reader board to the base enclosure. ENWW Component replacement procedures 67 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 76
4. Remove the Card Reader board (4). Reverse this procedure to install the Card Reader board and cable. 68 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 77
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top to the base enclosure. 4. Remove the top speakers (5). ENWW Component replacement procedures 69 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 78
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Sservice cover ( (2) that secure the optical drive to the computer. 70 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 79
3. Remove the optical drive (3) from the computer. Reverse this procedure to reassemble and install the optical drive. ENWW Component replacement procedures 71 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 80
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Hard drive (see Hard drive on page 37) b. Wireless audio module (see Wireless audio module on page 40) c. WLAN module (see WLAN module on - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 81
the computer. 6. Disconnect the audio/USB cable (1) and the audio/USB ribbon cable (2) from the system board: 7. Release the ZIF connector to which the optical drive cable is connected, and then disconnect the optical drive cable (2) from the system board. ENWW Component replacement procedures - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 82
the following cables: (1) Display panel cable (2) Bluetooth module cable (only on computer models equipped with a Bluetooth module) (3) Card Reader board cable (4) Wireless audio module connector board cable 10. Remove the six Phillips PM2.5×4.9 screws (1) and the Phillips PM2.0×2.8 screw - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 83
12. Remove the system board (4). Reverse this procedure to install the system board. ENWW Component replacement procedures 75 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 84
replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 668848-001. Description For use on computer from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Service cover (see - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 85
and system board spare part kits. The following illustration shows the replacement thermal material locations. ● Thermal paste is used on the processor (1) and the heat sink component (2) that services it ● Thermal paste is used on the graphics subsystem chip (3) and the heat sink component (4) that - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 86
● A thermal pad is used on the PCH (1) and the heat sink component (2) built into the base enclosure that services it 78 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 87
Reverse this procedure to install the fan/heat sink assembly. ENWW Component replacement procedures 79 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 88
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Service cover (see WLAN module on page 42) b. Top cover (see Top cover on page 47) c. Top speakers - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 89
be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. ENWW Component replacement procedures 81 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 90
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Service cover (see WLAN module on page 42) b. Top channel built into the base enclosure. 82 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 91
3. Turn the base enclosure right side up, with the front toward you. Remove the power connector (1) from the clip built into the base enclosure (2). 4. Remove the power connector cable (3). Reverse this procedure to install the power connector cable. ENWW Component replacement procedures 83 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 92
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Service cover (see WLAN module on page 42) b. Top in the following illustration. 84 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 93
2. Remove the subwoofer (4). Reverse this procedure to install the subwoofer. ENWW Component replacement procedures 85 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 94
86 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 95
of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer from operating properly. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 96
restart the computer, and then the tab key and the keyboard arrow keys and then press follow the on-screen instructions. 2. Press f10 to follow the on- screen instructions. - or - Use then follow the on- screen instructions. - or - Use the when the computer restarts. Displaying the computer is - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 97
. Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 98
Support > Maintain. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps: a. Identify the BIOS update - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 99
condition of the battery. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery. You can also view system information and error logs in the System Diagnostics window. To start System Diagnostics: 1. Turn on or restart the computer. While the "Press - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 100
92 Chapter 5 Setup Utility (BIOS) and System Diagnostics ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 101
unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. ENWW Computer specifications 93 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 102
in display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Backlight Character display Total power consumption Viewing angle Metric U.S. 19.6 cm 7.72 in 34.7 cm 13.66 in 39.8 cm 15.67 in Up to 16.8 million 200:1 (typical) 200 nits (typical) LED - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 103
Hard drive specifications 1-TB* 750-GB** 500-GB** 320-GB** Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Length storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. ENWW Hard drive specifications 95 - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 104
96 Chapter 6 Specifications ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 105
If the recovery partition is present, a Recovery drive is listed in the window. CAUTION: HP Recovery Manager (partition or discs/flash drive) restores only the software that was installed at the factory. Software not provided with this computer must be reinstalled manually. NOTE: Recovery discs have - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 106
next time you open HP Recovery Manager, you will be prompted to continue the backup creation process. To create a set of recovery discs or a recovery flash drive: 1. Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation. 2. Follow the on-screen instructions. 98 Chapter - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 107
: ● You can restore only the system that you have previously backed up. HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer. ● Windows has its own built-in repair features, such as System Restore. If you - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 108
Follow the on-screen instructions. Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, and then press f9 for boot options. 3. Select Internal CD/DVD ROM Drive from the boot options window. To change the - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 109
computer issues, attempt a recovery before you attempt a system restore. You can back up your information to an optional external hard drive, a network drive, or discs want to save. 2. Copy the screen image: To copy only the active window, press alt+prt sc. To copy the entire screen, press prt sc. - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 110
includes the User Account Control feature to improve the security of the computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. For more information, see Help and Support. Using Windows system restore - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 111
a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel System Protection tab. 4. Click System Restore. 5. Follow the on-screen instructions. NOTE: If you revert to a restore point and then change your - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 112
104 Chapter 7 Backup and recovery ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 113
to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment will be used. ● The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac, as required by - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 114
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 115
wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks. For 240 V ac, the - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 116
108 Chapter 8 Power cord set requirements ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 117
end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 118
110 Chapter 9 Recycling ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 119
removal 35 spare part number 19, 24, 35 battery/hard drive cover illustrated 22 location 13 removal 35 Beats Audio button 7 bottom components 13 button components 7 buttons Beats Audio 7 ImagePad 10 ImagePad on/off 10 mute 7 power 7 C cables, service considerations 29 caps lock light 9 Card Reader - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 120
description audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 2 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 4 video 3 wireless - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 121
cover illustrated 22 location 13 removal 42 service tag 16, 34 serviceability, product description 4 solid-state drive, spare part numbers 22, 26 speaker components 7 speakers location 7, 10 spare part numbers 18, 19, 26, 60, 69, 84 specifications computer 93 display 94 hard drive 95 subwoofer - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 122
114 Index ENWW - HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 123
- HP ENVY 15-3040nr | HP ENVY 15 - Maintenance and Service Guide - Page 124
HP ENVY 15
Maintenance and Service Guide