HP ENVY 15-u100 Maintenance and Service Guide
HP ENVY 15-u100 Manual
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- HP ENVY 15-u100 | Maintenance and Service Guide - Page 1
HP ENVY x360 Convertible PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP ENVY 15-u100 | Maintenance and Service Guide - Page 2
services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: November 2014 First Edition: June 2014 Document Part Number: 767037-002 Product notice This guide describes - HP ENVY 15-u100 | Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY 15-u100 | Maintenance and Service Guide - Page 4
iv Safety warning notice - HP ENVY 15-u100 | Maintenance and Service Guide - Page 5
TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Service tag and PCID label ...13 Service tag ...13 PCID label ...14 3 Illustrated parts catalog ...15 Computer major components ...15 Display assembly subcomponents ...19 Mass storage devices ...20 Miscellaneous parts ...21 - HP ENVY 15-u100 | Maintenance and Service Guide - Page 6
5 Removal and replacement procedures for Authorized Service Provider parts 29 Component replacement procedures ...29 Top 54 Display assembly ...56 Power connector cable ...62 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS - HP ENVY 15-u100 | Maintenance and Service Guide - Page 7
Removing the HP Recovery partition (select models only 72 9 Power cord set requirements ...73 Requirements for all countries ...73 Requirements for specific countries and regions 73 10 Recycling ...75 Index ...76 vii - HP ENVY 15-u100 | Maintenance and Service Guide - Page 8
viii - HP ENVY 15-u100 | Maintenance and Service Guide - Page 9
Product Name Processor Chipset Graphics Panel Memory Hard drive Description HP ENVY x360 Convertible PC 5th Generation Intel processors Intel® Core i7-5500U ) Intel HD Graphics 4400 (4th generation processors) Support for DX11, HD Decode, and HDMI 15.6-in [39.6-cm] (1920×1080), high-definition - HP ENVY 15-u100 | Maintenance and Service Guide - Page 10
1x1 Wi-Fi + BT4.0 Combo Adapter One half-size mini card slot - support for WLAN One 2280 M.2 daughter board - optional support for SSD HP Multi-Format Digital Media Card Reader with push-push technology. Supports SD/SDHC/SDXC. AC adapter: HP Smart pin plug (4.5-mm barrel) Audio: one combo audio-out - HP ENVY 15-u100 | Maintenance and Service Guide - Page 11
Category Security Operating system Serviceability Description 1 meter power cord Prismatic 3-cell, 43.5-Wh, Li-ion battery Kensington Lock slot TPM 2.0 support (5th generation processors) Preinstalled: Windows 8.1 Update End user replaceable parts: ● AC adapter 3 - HP ENVY 15-u100 | Maintenance and Service Guide - Page 12
Power connector (8) Security cable slot 4 Chapter 2 External component identification Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Reads optional memory cards that store, manage, share, or access information. To - HP ENVY 15-u100 | Maintenance and Service Guide - Page 13
or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE - HP ENVY 15-u100 | Maintenance and Service Guide - Page 14
. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. 6 Chapter 2 External component identification - HP ENVY 15-u100 | Maintenance and Service Guide - Page 15
Display modes Your computer has a hinge that allows you to rotate the display 360 degrees. This allows you to use your computer in three modes: productivity mode, entertainment mode, or tablet mode. Mode Productivity mode Description To use the notebook in productivity mode, raise the display - HP ENVY 15-u100 | Maintenance and Service Guide - Page 16
allows you to perform additional gestures. Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. Textured area - HP ENVY 15-u100 | Maintenance and Service Guide - Page 17
Lights Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in - HP ENVY 15-u100 | Maintenance and Service Guide - Page 18
Buttons and speakers Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit - HP ENVY 15-u100 | Maintenance and Service Guide - Page 19
Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b or the esc - HP ENVY 15-u100 | Maintenance and Service Guide - Page 20
Bottom Component (1) Vents (2) (2) Speakers (2) Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Produce - HP ENVY 15-u100 | Maintenance and Service Guide - Page 21
Service tag The labels affixed to the computer provide information you may need when you troubleshoot system problems service door. ● Service label-Provides important information to identify your computer. When contacting support update or troubleshoot the operating system. HP platforms preinstalled - HP ENVY 15-u100 | Maintenance and Service Guide - Page 22
PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. The label may have a different number of characters depending on the operating system on the computer. Windows 8 models - HP ENVY 15-u100 | Maintenance and Service Guide - Page 23
and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Item (1) (2) (3) Component Display assembly TouchPad board (includes cable) Top cover - HP ENVY 15-u100 | Maintenance and Service Guide - Page 24
Item (4) (5) (6) (7) (8) (9) (10) (11) Component For use in the Czech Republic and Slovakia For use in France For use in Germany For use in Greece For use in Hungary For use in Israel For use in Italy For use in the Netherlands For use in the Netherlands and Europe For use in Romania For use in - HP ENVY 15-u100 | Maintenance and Service Guide - Page 25
Item (12) (13) (14) (15) (16) Component WLAN module: Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + - HP ENVY 15-u100 | Maintenance and Service Guide - Page 26
Item Component Spare part number ● For use in models in North America with the following WLAN module: Intel Dual Band 784134-001 Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter ● For use in models in North America with the following WLAN module: Intel Dual Band 785744-001 Wireless-AC - HP ENVY 15-u100 | Maintenance and Service Guide - Page 27
Display assembly subcomponents Item (1) (2) (3) (4) (5) (6a) (6b) (7) (8) Component Display enclosure Display hinges (includes left and right hinges) Display hinge covers Antenna Webcam Display cable kit, includes: Display/webcam cable Touch cable ● HD models ● FHD models Display panel kit, - HP ENVY 15-u100 | Maintenance and Service Guide - Page 28
Item Component Fix bracket, touch control board, and backlight cable (not illustrated) ● HD models ● FHD models Mass storage devices Spare part number 774602-001 774603-001 Component Spare part number (1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): - HP ENVY 15-u100 | Maintenance and Service Guide - Page 29
-001. Qualcomm QCA9565 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter 45-W HP Smart AC adapter (non-PFC, 4.5-mm, non-slim) External DVD±RW Double-Layer included in the Hard Drive Hardware Kit, spare part number 768020-001. HP hs3110 HSPA+ Mobile Broadband Module Power cord for use in North America (3-pin - HP ENVY 15-u100 | Maintenance and Service Guide - Page 30
Spare part number 755530-081 755530-111 755530-AR1 755530-BB1 756753-005 761230-005 762990-005 768012-001 768019-001 768020-001 768040-001 774590-001 774591-001 774592-001 774593-001 774594-001 774595-001 774596-001 774597-001 774598-001 774599-001 774600-001 774602-001 774603-001 774604-001 774605- - HP ENVY 15-u100 | Maintenance and Service Guide - Page 31
Spare part number 774607-501 774608-001 774608-031 774608-041 774608-051 774608-061 774608-071 774608-141 774608-151 774608-171 774608-211 774608-251 774608-261 774608-271 774608-A41 774608-B31 774608-BA1 774608-BB1 774608-BG1 774608-DB1 774608-DH1 774608-FL1 777651-001 777652-001 777653-001 778186- - HP ENVY 15-u100 | Maintenance and Service Guide - Page 32
Spare part number 782305-501 782306-001 782306-501 782307-001 782307-501 784133-001 784134-001 784135-001 784638-005 784650-005 785744-001 785745-001 792722-001 792723-001 802987-001 802987-501 Description System board equipped with an Intel Core i7-5500U processor and the Windows 8.1 Standard - HP ENVY 15-u100 | Maintenance and Service Guide - Page 33
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP ENVY 15-u100 | Maintenance and Service Guide - Page 34
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP ENVY 15-u100 | Maintenance and Service Guide - Page 35
V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● - HP ENVY 15-u100 | Maintenance and Service Guide - Page 36
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP ENVY 15-u100 | Maintenance and Service Guide - Page 37
current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures This chapter provides removal and replacement procedures for Authorized Service Provider only parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 38
computer. 3. Disconnect all external devices from the computer. Remove the top cover: 1. Position the computer upside-down. 30 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 39
2. Pry the two rear rubber feet off the top cover. 3. Remove the 12 Phillips PM2.5×6.0 screws (1) that secure the top cover to the computer. 4. Separate the top cover from the computer by lifting up on the front of the top cover (starting near the touchpad) (1), and then lifting the cover up and off - HP ENVY 15-u100 | Maintenance and Service Guide - Page 40
5. Disconnect the keyboard cable (1) and the touchpad cable (2) from the system board. 6. Remove the top cover from the computer. Reverse this procedure to install the top cover. 32 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 41
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. 1. Remove the three Phillips PM2.5×4.0 screws (1) that secure the battery to the computer. Component replacement procedures 33 - HP ENVY 15-u100 | Maintenance and Service Guide - Page 42
2. Remove the battery (2). Reverse this procedure to install the battery. 34 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 43
TouchPad board Description Touchpad board (includes cable) Spare part number 774598-001 Before removing the touchpad board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the - HP ENVY 15-u100 | Maintenance and Service Guide - Page 44
the system board. 2. Remove the two Phillips PM2.5×4.0 screws (2) that secure the hard drive to the computer. 36 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 45
3. Lift the hard drive out of the computer (3). 4. If it is necessary to disassemble the hard drive, perform the following steps: a. Disconnect the hard drive connector cable (1) from the hard drive. b. Flex the sides of the bracket to remove the pegs from the holes in the hard drive (2). c. Remove - HP ENVY 15-u100 | Maintenance and Service Guide - Page 46
board. 2. Remove the two Phillips PM2.5×4.0 screws (2) that secure the solid-state drive bracket to the computer. 38 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 47
3. Lift the solid-state drive assembly out of the computer (3). 4. If it is necessary to disassemble the solid-state drive, perform the following steps: a. Disconnect the cable (1) from the drive. b. Remove the Phillips PM2.5×4.0 screw (2) that secures the solid-state drive to the bracket. c. Lift - HP ENVY 15-u100 | Maintenance and Service Guide - Page 48
then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Turn off the computer. If you module. 40 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 49
NOTE: The WLAN antenna cable labeled "1" connects to the WLAN module "Main" terminal labeled "1". The WLAN antenna cable labeled "2" connects to the WLAN module "Aux" terminal labeled "2". If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable connects to the - HP ENVY 15-u100 | Maintenance and Service Guide - Page 50
clips built into chassis (2). 3. Remove the two Phillips PM2.5×4.0 screws (3) that secure the speakers to the computer. 42 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 51
4. Remove the speakers (4) from the computer. Reverse this procedure to install the speakers. Component replacement procedures 43 - HP ENVY 15-u100 | Maintenance and Service Guide - Page 52
USB/audio board and cable from the computer (4). Reverse this procedure to install the USB/audio board. 44 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 53
Fan Description Fan Spare part number 778793-001 Before removing the fan, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the - HP ENVY 15-u100 | Maintenance and Service Guide - Page 54
3. Remove the fan (3). Reverse this procedure to install the fan. 46 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 55
Power button board Description Power button board (includes cable) Spare part number 774599-001 Before removing the power button board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through - HP ENVY 15-u100 | Maintenance and Service Guide - Page 56
3. Remove the power button board and cable (3). Reverse this procedure to install the power button board. 48 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 57
System board NOTE: The system board spare part kit includes replacement thermal material. Description Intel Core i7-5500U processor and a non-Windows 8 operating system Intel Core i7-5500U processor and the Windows 8.1 Standard operating system Intel Core i7-4510U processor and a non-Windows 8 - HP ENVY 15-u100 | Maintenance and Service Guide - Page 58
(2): Left display cable (3): Power connector cable (4): Right display cable (5): Fan cable (6): USB/audio cable (7): Hard drive cable 50 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 59
2. Remove the two nuts (1) that secure the system board to the computer. 3. Remove the five Phillips PM2.5×4.0 screws (2) that secure the system board to the computer. 4. Flex the side of the computer so you can lift the heat sink out (3), and then lift the left side of the system board (4), and - HP ENVY 15-u100 | Maintenance and Service Guide - Page 60
memory may result in various system problems. To update BIOS: 1. Navigate to www.hp.com. 2. Click Support & Drivers > click Drivers & BIOS. 8. Click the Download button, and then follow the on-screen instructions. Before removing a memory module, follow these steps: 1. Turn off Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 61
5. Disconnect the battery. 6. Remove the WLAN module (see WLAN module on page 40). 7. Remove the system board (see System board on page 49). Remove the memory module: 1. Position the system board upside-down. 2. Spread the retaining tabs (1) on each side of the memory module slot to release the - HP ENVY 15-u100 | Maintenance and Service Guide - Page 62
heat sink, loosen the four captive Phillips screws (1) that secure the heat sink to the system board. 54 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 63
and the system board components each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink section (2) that services it Reverse this procedure to install the heat sink. Component replacement procedures 55 - HP ENVY 15-u100 | Maintenance and Service Guide - Page 64
the smaller Phillips PM2.5×3.6 screw from the right hinge (2) that secures the display assembly to the computer. 56 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 65
the display assembly when removing the screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 5. Remove the display assembly from the computer (3). If it is - HP ENVY 15-u100 | Maintenance and Service Guide - Page 66
(2). d. Remove the cable from the routing path and clips along the right side of the display bezel (3). 58 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 67
e. Remove the display/webcam cable (4). 5. To remove the display panel from the bezel: NOTE: The display panel and bezel are available using spare part number 774602-001 for HD panels and 774603-001 for FHD panels. a. Position the display bezel/display panel assembly upside-down. b. If necessary, - HP ENVY 15-u100 | Maintenance and Service Guide - Page 68
to the bottom of the display enclosure (1). b. Remove the cables from the clips built into the enclosure (2). 60 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 69
c. Lift the tape that secures the transceivers at the top of the display (3), and then remove the antenna cables from the display enclosure (4). Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 61 - HP ENVY 15-u100 | Maintenance and Service Guide - Page 70
on page 56). Remove the power connector cable: 1. Disconnect the power connector cable (1) from the system board. 62 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 15-u100 | Maintenance and Service Guide - Page 71
2. Remove the power connector (2) from the computer. Reverse this procedure to install the power connector cable. Component replacement procedures 63 - HP ENVY 15-u100 | Maintenance and Service Guide - Page 72
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP ENVY 15-u100 | Maintenance and Service Guide - Page 73
any device, cable, or cord. 1. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the - HP ENVY 15-u100 | Maintenance and Service Guide - Page 74
instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP for earlier and later versions. 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click - HP ENVY 15-u100 | Maintenance and Service Guide - Page 75
to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for - HP ENVY 15-u100 | Maintenance and Service Guide - Page 76
bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Solid-state drive specifications 256-GB* MLC 256-GB* TLC Height 1.5 mm 1.5 mm Weight < 10 g < 50 g Form factor - HP ENVY 15-u100 | Maintenance and Service Guide - Page 77
points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you - HP ENVY 15-u100 | Maintenance and Service Guide - Page 78
contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use see Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled - HP ENVY 15-u100 | Maintenance and Service Guide - Page 79
booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before - HP ENVY 15-u100 | Maintenance and Service Guide - Page 80
Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if - HP ENVY 15-u100 | Maintenance and Service Guide - Page 81
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP ENVY 15-u100 | Maintenance and Service Guide - Page 82
be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number in accordance with the - HP ENVY 15-u100 | Maintenance and Service Guide - Page 83
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP ENVY 15-u100 | Maintenance and Service Guide - Page 84
order changing HP Recovery Manager 72 bottom 13 buttons left TouchPad 8 power 5, 10 right TouchPad 8 volume 5 C cables, service considerations 25 right side 4 top 8 computer major components 15 specifications 67 connector, power 4 connectors, service considerations 25 control zone left TouchPad 8 - HP ENVY 15-u100 | Maintenance and Service Guide - Page 85
HP PC Hardware Diagnostics (UEFI) downloading 66 using 66 HP Recovery Manager correcting boot problems 72 starting 71 HP Recovery media creating 69 recovery 72 HP recovery 71 P packaging guidelines 27 PCID label 14 plastic parts, service considerations 25 ports HDMI 4 product description 2 USB 2.0 5 - HP ENVY 15-u100 | Maintenance and Service Guide - Page 86
71 supported discs 69 system 71 USB flash drive 72 using HP Recovery media 70 recovery media creating 69 creating using HP Recovery 13 serial number, computer 13 service considerations cables 25 connectors 25 plastic parts 25 service tag 13 serviceability, product description 3 slots memory
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HP ENVY x360 Convertible PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.