HP ENVY 17-2100 Getting Started - Windows 7 (For 2D Models Only)
HP ENVY 17-2100 Manual
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- HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 1
17 GETTING STARTED - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 2
HP ENVY17 Getting Started - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 3
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: May 2011 Document Part Number: 651673-001 Product notice This guide describes features that - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 4
by the terms of the HP End User License Agreement (EULA Guides HP is committed to reducing the environmental impact of our products. As part of this effort, we provide user guides and learning centers on your computer hard drive in Help and Support. Additional support and updates to the user guides - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 5
- HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 6
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 7
vi Safety warning notice - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 8
Table of contents 1 Welcome ...1 What's new ...2 HP CoolSense 2 Intel Wireless Display 2 Switching between graphics Front ...12 Right-side ...13 Left-side ...15 Display ...17 Bottom ...19 3 Networking ...21 Using an Internet service provider (ISP 21 Connecting to a wireless network 22 Connecting - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 9
drive 38 Adding or replacing memory modules 40 Cleaning your computer 47 Cleaning the display 47 Cleaning the TouchPad and keyboard 47 Updating programs and drivers 47 viii - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 10
Create a system restore point 54 Restore to a previous date and time 54 7 Customer support ...55 Contacting customer support 55 Labels ...55 8 Specifications ...57 Input power 57 DC plug of external HP power supply 57 Operating environment 58 Appendix A RAID 0 (select models only 59 Disabling - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 11
x - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 12
subscription for free updates. For more information, refer to the HP Notebook Reference Guide. ● Get to know your computer-Learn about your computer features to factory settings in case of system instability or failure. For instructions, refer to Backup and recovery on page 48. ● Find installed - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 13
preferences, follow these steps: 1. Select Start > All Programs > HP > HP CoolSense. 2. Select a cooling mode. Intel Wireless Display Intel® Wireless details about using the wireless adapter, refer to the device manufacturer's instructions. NOTE: Be sure that wireless is enabled on your computer - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 14
continue using the same graphics mode. While the computer switches modes, the screen goes blank for a few seconds. When the switch is complete, a notification appears in the notification area, and the screen image reappears. Beats Audio Beats™ Audio is an enhanced audio profile that provides a deep, - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 15
the SLS mode. Displays with different native resolutions can still form an SLS mode by using non-native resolutions. NOTE: Windows 7 only supports 2 external displays. To configure 3 external displays in Windows 7, refer to Using the AMD Catalyst Control Center on page 5. Switching the screen image - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 16
: Select Start > Help and Support > User Guides. - or - Select Start > All Programs > HP > HP Documentation. HP Notebook Reference Guide To access this guide: Select Start > Help and Support > User Guides. - or - Select Start > All Programs > HP > HP Documentation. For information about ● How to - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 17
Start > ● Software, driver, and BIOS updates Help and Support. ● Troubleshooting tools NOTE: For country- or region-specific support, go to http://www.hp.com/support, ● How to access technical support select your country or region, and follow the on-screen instructions. Regulatory, Safety and - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 18
Warranty* To access the warranty: Select Start > Help and Support > User Guides > View Warranty Information. - or - Select Start > All Programs > HP > HP Documentation > View Warranty Information. - or - Go to http://www.hp.com/go/ orderdocuments. Warranty information *You may find the expressly - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 19
2 Getting to know your computer Top TouchPad Component (1) TouchPad light (2) Left TouchPad button (3) Right TouchPad button (4) TouchPad zone Description Turns the TouchPad on and off. Quickly doubletap the TouchPad light to turn the TouchPad on and off. Functions like the left button on - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 20
Lights Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Mute light (5) Wireless light Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● White: Caps lock is on. ● Off: Caps lock is off. ● White: The computer is on. ● Blinking white: The computer is - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 21
to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. 10 Chapter 2 Getting to know your computer - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 22
Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key (6) Integrated numeric keypad (7) Optical drive eject key Description Displays system information when pressed in combination with the fn key. Executes frequently used system - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 23
Blinking white: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, refer to the HP Notebook Reference Guide. Produce sound. 12 Chapter 2 Getting to know your computer - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 24
Right-side Component (1) USB ports (2) (2) Digital Media Slot (3) Optical drive (4) Battery light Description Connect optional USB devices. Supports the following digital card formats: ● Memory Stick ● Memory Stick Pro ● MultiMediaCard ● Secure Digital (SD) Memory Card ● Secure Digital - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 25
Component (5) Power connector (6) Security cable slot Description Connects an AC adapter. Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 14 Chapter 2 Getting - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 26
Left-side Component (1) Vent (2) External monitor port (3) RJ-45 (network) jack (4) Mini DisplayPort (5) HDMI port (6) eSATA/USB port (7) SuperSpeed USB port Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 27
Component Description (8) Audio-out (headphone) jack/Audio- Produces sound when connected to optional in (microphone) jack powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 28
). Record sound. On: The webcam is in use. Records video and captures still photographs. To access the webcam, select Start > All Programs > CyberLink YouCam. Display 17 - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 29
, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 18 Chapter 2 Getting to know your computer - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 30
Bottom Component (1) Subwoofer (2) Battery bay (3) Vents (7) (4) Hard drive bay Description Provides superior bass sound. Holds the battery. NOTE: The battery is preinstalled in the battery bay at the factory. Enable airflow to cool internal components. NOTE: The computer fan starts up - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 31
Component (5) Memory module compartment (6) Battery release latch Description Holds the memory modules. Releases the battery from the battery bay. 20 Chapter 2 Getting to know your computer - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 32
connecting to a wired network, refer to the HP Notebook Reference Guide. Using an Internet service provider (ISP) Before you can connect to Services. To set up a new Internet account or configure the computer to use an existing account, double-click an icon, and then follow the on-screen instructions - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 33
the Windows Connect to the Internet Wizard and instructions for using it, select Start > Control Panel the HP Notebook Reference Guide and information and Web site links provided in Help and Support. (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 34
up a new connection or network > Set up a new network. Then follow the on-screen instructions. NOTE: It is recommended that you initially connect your new wireless computer to the router by on protecting your WLAN, refer to the HP Notebook Reference Guide. Connecting to a wireless network 23 - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 35
Utility (BIOS) and System Diagnostics" chapter in the HP Notebook Reference Guide for instructions. CAUTION: Use extreme care when making changes in Setup updates to your computer. Help and Support also provides automated troubleshooting and links to support specialists. f2 Decreases the screen - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 36
that are receiving video information from the computer. The computer also supports multiple display outputs. When you press the switch screen image key, Web browser. NOTE: Until you set up your Internet or network services, this key opens the Internet Connection Wizard. f7 Decreases speaker volume - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 37
Using the hotkeys A hotkey is a combination of the fn key (1) and either the esc key (2) or the b key (3). To use a hotkey: ▲ Briefly press the fn key, and then briefly press the second key of the hotkey combination. Function Display system information. Control the bass settings. Hotkey - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 38
Using the keypad Using the integrated numeric keypad Component Integrated numeric keypad Description Can be used like an external numeric keypad. NOTE: The computer does not have a num lock key. Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 39
Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad light. NOTE: The TouchPad light is off when the TouchPad is on. 28 Chapter 4 Keyboard and pointing devices - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 40
Navigating To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using pointing devices 29 - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 41
a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all computer programs. To view the demonstration of a gesture: 1. Click the Show hidden icons icon in the notification area, at the far right of - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 42
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. NOTE: Two-finger - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 43
Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o'clock to 3 o'clock. To reverse the rotation, move your right forefinger from 3 o'clock - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 44
Flicking Flicking allows you to navigate through screens or quickly scroll through documents. To flick, use three fingers to touch the TouchPad zone in a light, quick flicking motion up, down, left, or right. NOTE: Three-finger flicking is disabled at the factory. Using pointing devices 33 - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 45
: The battery is preinstalled in the battery bay at the factory. NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide. Removing the battery CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 46
Inserting the battery ▲ Align the tabs on the battery (1) with the notches on the outer edge of the battery bay, and rotate the battery (2) into the battery bay until it is seated. The battery release latch (3) automatically locks the battery into place. Removing or inserting the battery 35 - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 47
in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. NOTE: Select computer models can support up to two drives. To view the drives installed on the computer, select Start > Computer. Removing the hard drive 1. Save your work and - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 48
6. Disconnect the hard drive cable (1) from the computer, and then lift the hard drive (2) out of the hard drive bay. 7. Disconnect the hard drive cable from the hard drive. Replacing or upgrading the hard drive 37 - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 49
Installing a hard drive 1. Connect the hard drive cable to the hard drive. 2. Insert the hard drive (1) into the hard drive bay, and then connect the hard drive cable (2) to the computer. 38 Chapter 5 Maintenance - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 50
3. Align the tabs (1) on the hard drive cover with the notches on the computer. 4. Close the cover (2). 5. Tighten the hard drive cover screws (3). 6. Replace the battery. 7. Reconnect external power and external devices. 8. Turn on the computer. Replacing or upgrading the hard drive 39 - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 51
Adding or replacing memory modules The computer has two memory module slots. The memory module slots are located on the bottom of the computer under the hard drive cover. The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 52
b. Remove the hard drive cover (2). 5. Remove the memory module compartment cover. a. Loosen the 2 memory module compartment cover screws (1). Adding or replacing memory modules 41 - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 53
b. Remove the memory module compartment cover (2). 6. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. 42 Chapter 5 Maintenance - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 54
b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 55
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 8. Replace the memory module compartment cover. a. Align the tabs (1) on the memory module compartment cover with the notches on the - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 56
c. Tighten the 2 memory module compartment cover screws (3). 9. Replace the hard drive cover. a. Align the tabs (1) on the hard drive cover with the notches on the computer. b. Close the cover (2). Adding or replacing memory modules 45 - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 57
c. Tighten the 2 hard drive cover screws (3). 10. Replace the battery. 11. Reconnect external power and external devices. 12. Turn on the computer. 46 Chapter 5 Maintenance - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 58
around and under the keys to loosen and remove debris. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 59
recovery flash drive) ● Backing up your information ● Recovering a program or driver Restore In the event of hard drive failure, to restore your system to reinstalled manually. NOTE: Recovery discs have been included if your computer does not have a recovery partition. Creating restore media HP - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 60
. To create a set of recovery discs or a recovery flash drive: 1. Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation. 2. Follow the on-screen instructions. Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 61
Then, press f11 while the "F11 (System Recovery)" message is displayed on the screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 62
4. Select the optical drive or the flash drive. 5. Follow the on-screen instructions. Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, and then - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 63
● Create system restore points using the Windows® System Restore feature, and periodically copy them to an optical disc or an external hard drive. For more information on using system restore points, refer to Using Windows system restore points on page 53. ● Store personal files in the Documents - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 64
> System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows® includes the User Account running utilities, or changing Windows settings. Refer to Help and Support for more information. Using Windows system restore points A system - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 65
Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 66
is available in English. ● E-mail HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an HP service center. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 67
this information available when you contact technical support. The serial number label is affixed inside the battery bay. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. The Microsoft Certificate - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 68
can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Input power Operating voltage and current Rating 19 - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 69
Operating environment Factor Metric Temperature Operating (writing to optical disc) 5°C to 35°C Nonoperating -20°C to 60°C Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m Nonoperating -15 m to - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 70
after disabling RAID 0. Refer to Backup and recovery on page 48 for more information. For a full image recovery, be sure that you have the service recovery discs. For a minimized factory image recovery, be sure that you have the set of recovery discs you created with Recovery Manager. NOTE: Make - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 71
boot option menu, and then select Internal CD/DVD ROM Drive as the boot device. 13. If you used the set of service recovery discs, follow the on-screen instructions to complete the recovery. -orIf you used the set of recovery discs you created, select Minimized System Recovery, and then follow the - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 72
56 components bottom 19 display 17 front 12 left-side 15 right-side 13 top 8 connector, power 14 D DC plug of external HP power supply 57 Digital Media out) jack 16 Help and Support key 24 hotkeys bass settings 26 description 26 display system information 26 using 26 HP Recovery Manager 49 I input - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 73
battery 13 caps lock 9 hard drive 12 mute 9 power 9, 12 TouchPad 8, 9 webcam 17 wireless 9 M memory module inserting 43 removing 42 replacing 40 memory module compartment cover removing 12 subwoofer, identifying 19 SuperSpeed USB port, identifying 15 supported discs 49 switchable graphics 2 - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 74
ports, identifying 13 using system restore 53 V vents, identifying 15, 19 volume keys, identifying 25 W webcam light, identifying 17 webcam, identifying 17 Windows applications key, identifying 11 Windows logo key, identifying 11 wireless certification label 56 wireless key, identifying 25 wireless - HP ENVY 17-2100 | Getting Started - Windows 7 (For 2D Models Only) - Page 75
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GETTING STARTED