HP ENVY 17-2100 HP Notebook Reference Guide - Windows 7

HP ENVY 17-2100 Manual

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  • HP ENVY 17-2100 | HP Notebook Reference Guide - Windows 7 - Page 1
    HP Notebook Reference Guide
  • HP ENVY 17-2100 | HP Notebook Reference Guide - Windows 7 - Page 2
    as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: May 2011 Document Part Number: 649596-001 Product notice This reference guide describes features that are common to most models. Some features may not be
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Creating a wireless connection ...2 Identifying wireless and network status icons 2 Turning wireless devices on or off 3 Using HP Connection Manager (select models only 3 Using operating system controls 4 Using a WLAN ...4 Connecting to an existing WLAN 4 Setting up a new WLAN ...4 Protecting
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    wakeup 21 Using HP Power Manager (select models only 21 Using battery power ...22 Finding battery information 22 Using Battery Check ...22 Displaying the remaining battery charge 23 Maximizing battery discharge time 23 Managing low battery levels 23 Identifying low battery levels 23 Resolving
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    battery ...25 Using external AC power ...25 Testing an AC adapter ...26 Using HP CoolSense (select models only 26 5 External cards and devices ...27 Using Digital Media Slot cards (select models only 27 Inserting a digital card ...27 Removing a digital card ...28 Using ExpressCards (select models
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    41 Slot load ...42 Sharing optical drives ...43 Using RAID (select models only) ...43 7 Security ...44 Protecting the computer ...44 Using passwords display ...50 Cleaning the TouchPad and keyboard 50 Updating programs and drivers ...50 Using SoftPaq Download Manager ...51 9 Setup Utility (
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    54 Updating the BIOS ...54 Determining the BIOS version 54 Downloading a BIOS update 55 Using System Diagnostics ...56 Appendix A Traveling with the computer ...57 Appendix B Troubleshooting resources ...59 Appendix C Electrostatic Discharge ...60 Index ...61 ix
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    x
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    , drivers, troubleshooting tools, and technical support. To access Help and Support, select Start > Help and Support. For country- or region-specific support, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. ● Safety & Comfort Guide-Describes
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    2 Networking (select models only) Your computer supports two types of Internet access: ● Wireless-Refer to Creating a wireless connection on page 2. ● Wired-Refer to Connecting to a wired network on page 8. NOTE: You must set up Internet service before you can connect to the Internet. Creating a
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    on or off You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices. guide for information on identifying the location of the wireless button on your computer. To turn off wireless devices using HP Connection Manager: ▲ Right-click the HP
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    and diagnose and repair network problems. To use operating system , select Start > Help and Support. Using a WLAN A wireless of options is displayed. You can choose to manually search for and connect to a network or high-speed Internet service purchased from an Internet service provider (ISP)
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    networks use a combination of both types. ● Wireless encryption-Your computer supports three encryption protocols: ◦ Wi-Fi Protected Access (WPA) ◦ Wi- Fi Protected Access II (WPA2) ◦ Wired Equivalent Privacy (WEP) NOTE: HP recommends that you select WPA2, which is the most advanced of the three
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    connect to your WLAN. Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to HP Mobile Broadband Module serial number to activate mobile broadband service. Refer to the Getting Started guide for the location of the serial number label. Some mobile network service
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    . NOTE: HP Mobile Broadband is disabled if the battery is not replaced. 8. Reconnect external power and external devices. 9. Turn on the computer. Removing a SIM NOTE: To identify the SIM slot location, refer to the Getting Started guide. 1. Shut down the computer. If you are not sure whether the
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    the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a the Windows operating system. Connecting to a wired network Using a modem (select models only) A modem must be connected to an analog telephone line using a
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    Connecting a modem cable 1. Plug the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable
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    which the computer is located. The modem may not function properly if the correct country or region selection is not made. 10 Chapter 2 Networking (select models only)
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    the Country/region list. (If you select a country or region that is not supported by the modem, the country/region selection for USA or UK is displayed.) 7. an outside line. Connecting to a local area network (LAN) (select models only) Connecting to a local area network (LAN) requires an 8-pin
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    2. Plug the other end of the network cable into a network wall jack (2) or router. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. 12 Chapter 2 Networking (select models only)
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    or keys Using the media activity controls Depending on your computer model, you may have the following media activity controls that allow you the fn key) ● Media action keys Refer to the Getting Started guide for information about your computer's media activity controls. Audio Your computer provides
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    and some programs. NOTE: Refer to the Getting Started guide for information on what type of volume controls your computer Start > Control Panel > Hardware and Sound > Sound. Webcam (select models only) Some computers include an integrated webcam, located at the top of photos 14 Chapter 3 Multimedia
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    the webcam, refer to the Getting Started guide. For information on using the webcam, select Start > Help and Support. Video Your computer may have one or NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. DisplayPort The DisplayPort connects
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    To connect a digital display device, connect the device cable to the DisplayPort. NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. HDMI The HDMI (High Definition Multimedia Interface) port connects the computer to an optional video or audio
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    instructions on switching the screen image, refer to your Getting Started guide. and then click OK. Intel Wireless Display (select models only) Intel® Wireless Display allows you to share your Disc (BD) movies. You can also manage and edit your photo collections. ▲ To start CyberLink PowerDVD, select
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    a power switch. The term power button is used throughout this guide to refer to both types of power controls. Shutting down the under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware
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    you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation. When Hibernation is initiated, your work is saved to a hibernation file on
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    at the far right of the taskbar. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, move the pointer over the power meter icon. ● To access Power Options, or to change
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    instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. Using HP Power Manager (select models only) Power Manager allows you to select a power plan to optimize your computer's power consumption and battery
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    battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. Finding battery information Help and Support
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    for the computer reaches a low or critical battery level, the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. NOTE: For additional information about the battery light, refer to the Getting Started guide. - or - ● The power meter icon in
  • HP ENVY 17-2100 | HP Notebook Reference Guide - Windows 7 - Page 34
    power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery. 3. Turn on the computer. Resolving a low battery level when no power source is
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    . Replacing the battery In Windows 7, Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions include
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    are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the battery from the computer. 3. Connect the AC adapter to the computer, and then plug it into HP Customer Support for information on obtaining a replacement AC power adapter. Using HP CoolSense (select models only) HP
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    digital media-equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your computer, refer to the Getting Started guide. Inserting a digital card CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to
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    Using ExpressCards (select models only) An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Configuring an ExpressCard Install only the software required for the card. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only
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    the ExpressCard. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Release and remove the ExpressCard: a. Gently press in on the ExpressCard (1) to unlock it. b. Pull the ExpressCard out of the slot (2). Using
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    (select models only) NOTE cards are used with the smart card reader (select models only). A personal identification number (PIN) is needed microchip. For more information about smart card security features, refer to Help and Support. Inserting a smart card 1. Hold the card label-side up, and gently
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    , printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. These instructions may be provided with the software, on disc, or on the
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    taskbar, and then follow the on-screen instructions. 3. Remove the device. Using 1394 devices (select models only) IEEE 1394 is a hardware interface device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE 1394a devices. Connecting a 1394 device CAUTION
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    taskbar, and then follow the on-screen instructions. 3. Remove the device. Using an eSATA device (select models only) An eSATA port connects an optional device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device. Connecting an eSATA
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    drivers, or to learn which computer port to use, refer to the manufacturer's instructions. to a USB port on the computer. NOTE: HP external USB optical drives should be connected to the ● MultiBay device Using the expansion port (select models only) The expansion port connects the computer to an
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    Using optional external devices 35
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    computer while an optical drive is writing to a disc. The write process is sensitive to vibration. ● When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media. ● Avoid exposing a drive to temperature or humidity extremes. ● Avoid exposing
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    on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect settings. Refer to Help and Support for more information. For additional on-screen instructions. Using HP ProtectSmart Hard Drive Protection (select models only) HP ProtectSmart Hard
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    models only) is parked. To determine whether drives are currently protected or whether a drive is parked, select Start > Control Panel > Hardware and Sound > Windows Mobility Center: ● If HP is running on battery power and reaches a critical battery level, HP ProtectSmart Hard Drive Protection
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    Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive Protection. NOTE: If prompted by User Account Control, click Yes. 2. Click the appropriate button to change settings. 3. Click OK. Using optical drives (select models only) Optical drives include the following: ● CD ● DVD
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    5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an AutoPlay dialog box opens. It prompts you to select how you want to use the media
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    . 2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it stops. Using optical drives (select models only) 41
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    3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and
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    must have a network set up in order to share an optical drive; refer to Networking (select models only) on page 2 for additional information on setting up a network. NOTE: Some discs, such about RAID, refer to the HP Web site at http://www.hp.com/support. Using RAID (select models only) 43
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    computer from being mishandled or stolen. NOTE: Before you send your computer for service, back up and delete confidential files, and remove all password settings. NOTE: removal of the computer Security feature ● QuickLock (select models only) ● Power-on password ● Fingerprint reader Antivirus
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    about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password QuickLock (select models only) Function Protects administrator-level access to computer contents. NOTE: This password cannot
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    Password Power-on password* Function ● Protects access to the computer contents. ● After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or exit
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    choice in order to fully protect your computer. For more information about computer viruses, type viruses in the Search box in Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on
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    e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task site and through the updates link in Help and Support. Installing an optional security cable NOTE: A security in this section. Refer to the Getting Started guide for the location of the security cable slot
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    the fingerprint software Help for instructions. After you create your fingerprint identity, you can set up a Single Sign On service that allows you to use your the Getting Started guide for the location of the fingerprint reader on your computer. Using the fingerprint reader (select models only) 49
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    around and under the keys to loosen and remove debris. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update
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    HP Web site at http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download Manager. To download SoftPaqs: 1. Select Start > All Programs > HP Software Setup > HP all supported models. Select Show software for all supported models. If you have used HP SoftPaq
  • HP ENVY 17-2100 | HP Notebook Reference Guide - Windows 7 - Page 62
    9 Setup Utility (BIOS) and System Diagnostics Using Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes
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    down arrow key. ● To close open dialog boxes and return to the main Setup Utility (BIOS) screen, press esc, and then follow the on-screen instructions. 2. Press f10 to enter Setup Utility (BIOS). To exit Setup Utility (BIOS) menus, choose one of the following methods: ● To exit Setup Utility (BIOS
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    the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS
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    and checks for intermittent problems that the start-up Battery test-This test analyzes the condition of the battery. If the battery fails the test, contact HP Customer Support to report the issue and purchase a replacement battery follow the on-screen instructions. NOTE: If you need to
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    external power for more than 2 weeks, remove the battery and store it separately. ● If you are shipping the If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an 802.11b/g (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices
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    hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use it before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region
  • HP ENVY 17-2100 | HP Notebook Reference Guide - Windows 7 - Page 69
    .html. Choose from the following types of support: ◦ Chat online with an HP technician. NOTE: When chat is not available in a particular language, it is available in English. ◦ E-mail HP Customer Support. ◦ Find HP Customer Support worldwide telephone numbers. ◦ Locate an HP service center. 59
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    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing with component removal or installation, contact Customer Support. 60 Appendix C Electrostatic Discharge
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    software, using 47 audio functions, checking 14 B battery conserving power 24 discharging 23 displaying remaining charge 23 disposing 25 low battery levels 23 replacing 25 storing 24 Battery Check 22 battery information, finding 22 battery power 22 battery temperature 24 BIOS determining version 54
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    battery level 23 initiating 19 high-definition devices, connecting 16, 17 HP Connection Manager 3 HP CoolSense 26 HP Mobile Broadband Module 6 HP ProtectSmart Hard Drive Protection 37 HP volume 14 L lights, drive 38 local area network (LAN) cable required 11 connecting cable 11 low battery level 23
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    HP Connection Manager 3 HP ProtectSmart Hard Drive Protection 39 storing a battery 24 switch, power 18 system information, displaying 53 T temperature 24 testing an AC adapter 26 traveling with the computer 24, 57 tray-load optical drive 39 troubleshooting 14 buttons 14 keys 14 W webcam 14 Windows,
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