HP ENVY 17-3000 HP ENVY17 3D Getting Started - Windows 7 (3D Models Only)
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- HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 1
GETTING STARTED - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 2
HP ENVY17 3D Getting Started - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 3
Advanced Micro Devices, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 4
User Guides HP is committed to reducing the environmental impact of our products. As part of this effort, we provide user guides and learning centers on your computer hard drive in Help and Support. Additional support and updates to the user guides are available on the Web. - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 5
- HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 6
notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 7
vi Safety warning notice - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 8
6 HP CoolSense ...7 HP 3D Cinema Technology 8 Intel Wireless Display ...8 Switching between graphics modes HP 3D Cinema Technology 16 Using the HP 3D Active Shutter Glasses 17 Identifying the 3D glasses components 17 Turning the 3D glasses on or off 18 Using 3D Cinema Technology ...18 Supported - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 9
a window 25 What type of batteries do I need for the 3D glasses 25 Can I use my computer to watch 3D content on my external 3D TV 25 3 Getting to ...36 Using an Internet service provider (ISP 37 Connecting to a wireless network ...37 Connecting to an existing WLAN 38 Setting up a new WLAN - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 10
a factory-sealed battery ...48 Replacing or upgrading the hard drives 49 Removing and installing the primary hard drive 49 Removing the primary hard drive 49 Installing the primary hard drive 51 Removing and inserting the secondary hard drive 54 Removing the secondary hard drive 54 Installing - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 11
8 Customer support ...71 Contacting customer support ...71 Labels ...72 9 Specifications ...73 Input power ...74 DC plug of external HP power supply 74 Operating environment ...75 Index ...76 x - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 12
to take the following steps: 1. Set up your wired or wireless network. For more information, see Networking on page 36. 2. Create recovery discs or a recovery flash drive. For instructions, see Backup and recovery on page 64. 3. Get to know your computer. See Getting to know your computer on page - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 13
What's new Audio Volume dial Like the dial on a stereo, the integrated volume dial controls speaker volume on the computer. ▲ To increase speaker volume, rotate the dial clockwise. -or- ▲ To decrease speaker volume, rotate the dial counter-clockwise. 2 Chapter 1 Welcome - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 14
deep, controlled bass while maintaining a clear sound. Accessing Beats Audio Control Panel Beats Audio Control Panel allows you to view and manually control audio and bass settings. To open Beats Audio Control Panel, do one of the following: ▲ Press the Beats Audio button located in the center - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 15
Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key (1) and the b key (2). The following table explains the meaning of the Beats Audio icons that appear on the screen, when you press the Beats Audio hot key (fn+b). Icon Meaning Beats Audio is enabled. Beats - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 16
set of wireless-enabled speakers or other audio devices. To add compatible wireless audio devices to your home sound system, use HP Wireless Audio. NOTE: HP battery life, disable HP Wireless Audio when you are not using it. Right-click the icon in the notification area and select Disable HP Wireless - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 17
have to wait while updates are downloaded. ▲ To open Intel Smart Connect to enable this feature or manually adjust the settings, select Start > All Programs > Intel > Intel Smart Connect Technology. For additional information and a list of supported - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 18
of the computer is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer may be higher than it would be with HP CoolSense on. To turn CoolSense off or on, follow these steps: 1. Select Start > Control Panel > Hardware - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 19
wireless adapter, see the device manufacturer's instructions. NOTE: The computer wireless feature must be enabled and the computer graphics must be set to power-saving mode before you can use the wireless display. NOTE: Intel Wireless Display does not support 3D playback on external display devices - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 20
. NOTE: External displays in an SLS must have identical resolution settings. Change the settings as needed to comply with this requirement. NOTE: Windows 7 supports only 2 external displays. To configure 3 external displays in Windows 7, See Using AMD Catalyst Control Center on page 10. Switching - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 21
customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● Instructions for the following: Select Start > All Programs > HP > HP Documentation. -or- Select Start > Help and Support > User guides. ◦ Maximizing battery life ◦ Using - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 22
decrease your risk of injury ● Electrical and mechanical safety information HP customer support telephone numbers ● Customer support information ● Ordering parts and finding additional help ● Software, driver, and BIOS updates ● Information about accessories for the computer Finding information 11 - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 23
access the warranty: Select Start > All Programs > HP > HP Documentation > View Warranty Information. -or- Select Start > Help and Support > User guides. -or- Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 24
are included in this chapter: ● 3D safety information ● What are stereoscopic vision and 3D ● What is HP 3D Cinema Technology ● Using the HP 3D Active Shutter Glasses ● Using 3D Cinema Technology ● Supported 3D formats ● Using CyberLink PowerDVD ● Viewing 2D Blu-ray Discs in 3D ● Playing 3D games - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 25
and 3D Cinema Technology. WARNING! If you cannot see 3D content after you set up 3D Cinema Technology, HP recommends that you discontinue use. Consult a physician if you suspect a physical problem seeing stereoscopic 3D. Photosensitive Epileptic Seizures-Some individuals may experience a seizure or - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 26
in the past were only able to provide one image on the screen, and 3D effects had to be simulated by other means. However, the HP 3D Active Shutter Glasses provide a different view for each eye, which more closely simulates 3D vision. Each scene of the 3D content has two images - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 27
HP 3D Cinema Technology 3D Cinema Technology delivers vivid Blu-ray Disc 3D content without the need for additional software and provides the following features: ● 3D technology specifically so you can immediately begin enjoying 3D. The computer supports both 2D and 3D formats. The computer operates - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 28
HP 3D Active Shutter Glasses Your 3D experience begins with active 3D content and the 3D glasses, designed to fit over most standard prescription glasses. The 3D glasses are battery on the location of the IR emitters, see Getting to know your computer on page 26. NOTE: HP 3D Active Shutter Glasses 17 - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 29
-ray Disc 3D movie (purchased separately) into the slot-load optical drive on the computer, and follow the on-screen instructions. NOTE: Insert the disc into the optical drive until it clicks into place. To eject the disc, press the optical drive eject action key (f10). 2. Put on your 3D glasses. If - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 30
supports the playback of 3D Blu-ray Discs, 3D video files, and native 3D photos. When you insert a native 3D Blu-ray Disc, or play a native 3D video or photo file, it automatically plays back in 3D if 3D mode is enabled. During playback, you can also manually adjust the 3D configuration settings - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 31
. 1. Insert any 2D Blu-ray Disc movie (purchased separately) into the optical drive on the computer. 2. If PowerDVD does not open automatically, select Start > All -sequential 3D TVs are supported. NOTE: 3D playback of photos and videos is supported only on the computer display. 20 Chapter 2 Using - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 32
Caring for the 3D glasses Using the nose pieces The 3D glasses come with 3 nose pieces in different sizes. One nose piece is installed at the factory and two additional nose pieces are shipped with the glasses. Try on the glasses, and if the fit is uncomfortable, wear the glasses without a nose - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 33
approximately 150 hours of 3D viewing time. The glasses can remain in Standby mode for up to one year. HP recommends that you replace the battery once a year, using a basic CR2032 battery that can be purchased anywhere batteries are sold. WARNING! To reduce the risk of fire or explosion, replace the - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 34
compartment cover (2). CAUTION: To reduce the risk of damage to the glasses, use caution when inserting the battery. Cleaning the 3D glasses To remove smudges and lint, clean the 3D glasses with a soft, damp, lint-free cloth as needed. The cloth can be - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 35
For more information, see Replacing the battery on page 22. ● The IR emitters on the computer display may be obstructed. For optimal transmission, keep the areas immediately around the IR emitters free from obstructions. For the location of the IR emitters, see Getting to know your computer on page - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 36
the HP ENVY17 3D HP 3D Active Shutter Glasses on page 17 battery in the glasses. Try replacing the battery. Can I use the 3D glasses in bright sunlight next to a window The stereoscopic 3D effect works best in a darkened room. What type of batteries -sequential 3D TVs are supported. NOTE: To watch - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 37
this chapter: ● Top ● Front ● Right side ● Left side ● Display ● Bottom Top Imagepad Component (1) Imagepad light (2) Imagepad on/off button 26 Chapter 3 Getting to know your computer Description ● Amber: The Imagepad is off. ● Off: The Imagepad is on. Quickly double-tap this button to turn - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 38
Component (3) Left Imagepad button (4) Imagepad zone (5) Right Imagepad button Lights Description The bottom left corner of the Imagepad functions like the left button on an external mouse. Moves the pointer and selects or activates items on the screen. The bottom right corner of the - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 39
responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or see the HP Notebook Reference Guide. Produce - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 40
, system information is displayed. ● When the key is pressed in combination with the b key, Beats Audio is enabled or disabled. Displays the Windows Start menu. Execute frequently used system functions. Enables or disables Beats Audio when pressed in combination with the fn key. Displays a shortcut - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 41
Front Component Stereo speakers (4) Description Produce sound with Beats Audio speakers. 30 Chapter 3 Getting to know your computer - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 42
Capacity Memory Card ● Blinking white: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, see the HP Notebook Reference Guide. ● White: The computer is on. ● Blinking - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 43
power, and the battery is charging. ● Blinking amber: The computer is connected to external power, and there is a battery error or the battery has reached a low or critical battery level. ● Off: The computer is running on battery power. Connects an AC adapter. 32 Chapter 3 Getting to know your - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 44
an optical disc. CAUTION: To reduce the risk of damaging the computer, do not insert smaller (8 cm diameter) optical discs into the drive. Connect optional USB 3.0 devices and provide enhanced USB power performance. NOTE: The USB 3.0 ports are also compatible with USB 1.0 and 2.0 devices. Connects - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 45
(2) Record audio using the integrated microphones by specific programs. The microphones will automatically improve the audio light Turns on when the webcam is active. (6) HP TrueVision HD Webcam Records video and captures still photographs. Support. 34 Chapter 3 Getting to know your computer - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 46
(1) (2) Hard drive cover Vents (5) (3) Release latch (4) Service access door Description Provides access to the hard drives. Enable during routine operation. Releases the hard drive cover. Provides access to the memory module slots. (5) HP Triple Bass Reflex Subwoofer Provides superior - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 47
use a wireless connection. See Connecting to an existing WLAN on page 38 or Setting up a new WLAN network on page 38. ● Wired-You can access the Internet by connecting to a wired network. For information on connecting to a wired network, see the HP Notebook Reference Guide. 36 Chapter 4 Networking - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 48
information such as a specific IP address and POP3 and SMTP settings. To access the Windows Connect to the Internet Wizard and instructions for using it, , see the HP Notebook Reference Guide and information and Web site links provided in Help and Support. Using an Internet service provider (ISP) - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 49
to. 5. Click Connect. 6. If required, enter the security key. Setting up a new WLAN network Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● Your new - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 50
Windows tools to set up your network, select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network > Set up a new network. Then follow the on-screen instructions network. Protecting your WLAN When you set up a WLAN or access an existing - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 51
key and one of the function keys to activate the assigned function. For instructions on disabling the action key feature, see the "Setup Utility (BIOS) and System Diagnostics" chapter in the HP Notebook Reference Guide. CAUTION: Use extreme care when making changes. Errors can prevent the computer - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 52
the radiance backlight keyboard feature off or on. NOTE: To conserve battery power, turn off this feature. To switch between low, medium section of a DVD or a BD. f10 Ejects a disc from the optical drive. f12 Turns off or on all wireless features, including wireless networking, wireless display, - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 53
Using the integrated numeric keypad Component (1) num lock key (2) Integrated numeric keypad Description Alternates between the navigational functions and the numeric functions on the integrated numeric keypad. NOTE: The keypad function that is active when the computer is turned off is reinstated - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 54
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 55
Using the Imagepad The advanced Imagepad replaces the traditional TouchPad to create a high-precision gesture-friendly mouse alternative. To move the pointer, slide one finger across the Imagepad in the direction you want the pointer to go. Use the left and right Imagepad buttons like the - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 56
the pointer to go. Selecting Use the left and right Imagepad buttons like the corresponding buttons on an external mouse. Using Imagepad gestures The Imagepad supports a variety of gestures. To use Imagepad gestures, place two fingers on the Imagepad at the same time. NOTE: Imagepad gestures are not - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 57
To turn the gestures on or off: 1. Select Start > Control Panel > Hardware and Sound > Synaptics ClickPad. 2. Select the check box next to the gesture that you want to turn on or off. 3. Click Apply, and then click OK. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 58
quickly perform the following functions: ● Browse the Internet. ● Scroll through photos in a photo viewer. ● Navigate through screens. ● Scroll through documents. ● Enter or exit the slide show mode in your photo viewer. To flick, use three fingers to touch the Imagepad in - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 59
" in the HP Notebook Reference Guide. To access this guide, select Start > All Programs > HP > HP Documentation. To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support. Contact customer support if the computer battery needs to be - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 60
computer models can support up to three drives-two hard drives and one solid-state drive. To determine the number and type of drives installed in your (1), and then remove the hard drive cover (2). 5. Remove the service access door. a. Remove the 6 service access door screws (1). Replacing - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 61
b. Remove the door (2). 6. Disconnect the battery cable from the computer. 7. Disconnect the hard drive cable (1) from the computer. 8. Pull back the plastic cover (2). 50 Chapter 6 Maintenance - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 62
9. Remove the 4 hard drive screws (3), and then lift the hard drive (4) out of the hard drive bay. Installing the primary hard drive 1. Insert the hard drive (1) into the hard drive bay, and then replace the 4 hard drive screws (2). 2. Connect the hard drive cable (3) to the computer. Replacing or - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 63
3. Replace the plastic cover (4). 4. Connect the battery cable to the computer. 5. Align the screw holes in the service access door with the holes in the computer, and then lower the door (1) onto the computer. 52 Chapter 6 Maintenance - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 64
6. Replace the 6 service access door screws (2). 7. Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover into the notches. The release latch automatically locks the cover into place. 8. Reconnect - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 65
computer. 2. Disconnect all external devices connected to the computer. 3. Remove external power from the computer. 4. Slide the release latch (1), and then remove the hard drive cover (2). 5. Remove the service access door. a. Remove the 6 service access door screws (1). 54 Chapter 6 Maintenance - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 66
b. Remove the door (2). 6. Disconnect the battery cable from the computer. 7. Disconnect the hard drive cable (1) from the computer. 8. Pull back the plastic cover (2). Replacing or upgrading the hard drives 55 - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 67
9. Remove the 4 hard drive screws (3), and then lift the hard drive (4) out of the hard drive bay. Installing the secondary hard drive 1. Insert the hard drive (1) into the hard drive bay, and then replace the 4 hard drive screws (2). 2. Connect the hard drive cable (3) to the computer. 56 Chapter 6 - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 68
3. Replace the plastic cover (4) over the hard drive. 4. Connect the battery cable to the computer. 5. Align the screw holes in the service access door with the holes in the computer, and then lower the door (1) onto the computer. Replacing or upgrading the hard drives 57 - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 69
6. Replace the 6 service access door screws (2). 7. Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover into the notches. The release latch automatically locks the cover into place. 8. Reconnect - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 70
2. Disconnect all external devices connected to the computer. 3. Remove external power from the computer. 4. Slide the release latch (1), and then remove the hard drive cover (2). 5. Remove the service access door. a. Remove the 6 service access door screws (1). Adding or replacing memory modules 59 - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 71
b. Remove the door (2). 6. Disconnect the battery cable from the computer. 7. If you are replacing a memory module, remove the existing memory module. a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. 60 Chapter 6 Maintenance - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 72
b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To reduce the risk of damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 73
to both the left and right edges of the memory module, until the retention clips snap into place. 9. Connect the battery cable to the computer. 10. Align the screw holes in the service access door with the holes in the computer, and then lower the door (1) onto the computer. 62 Chapter 6 Maintenance - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 74
11. Replace the 6 service access door screws (2). 12. Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover into place. The release latch automatically locks the cover into place. 13. Reconnect - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 75
your information and restore it if necessary. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, recovery discs, or a recovery flash - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 76
Restore In the event of hard drive failure, to restore your system to its factory image you must use a set of recovery discs or a recovery flash drive that you have created using HP Recovery Manager. HP recommends that you use HP Recovery Manager immediately after software setup to create either a - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 77
instructions. Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state. HP Recovery Manager works from recovery discs or a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 78
HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer. ● Windows . 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Restoring using the recovery media 1. - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 79
to an optical disc or an external hard drive. For more information on using system restore points, see Using Windows system restore points on page 69. ● Store personal files in the Documents library and back up this folder periodically. ● Save customized settings in a window, toolbar, or menu bar by - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 80
Follow the on-screen instructions to schedule and create a backup. NOTE: Windows® includes the User Account Windows settings. See Help and Support for more information. Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 81
and Security > System. 2. In the left pane, click System protection. 3. Click the System Protection tab. 4. Click System Restore. 5. Follow the on-screen instructions. NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. 70 Chapter 7 Backup and recovery - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 82
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP NOTE: For worldwide support, click Contact HP worldwide on the left side of the page - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 83
you may need when you troubleshoot system problems or travel internationally with the computer support. The serial number label is affixed inside the hard drive bay. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 84
9 Specifications ● Input power ● Operating environment 73 - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 85
for use with this computer. The computer can operate on DC power within the following specifications. Input power Operating voltage and current Rating 19.5 V dc @ 6.15 A - 120 W DC plug of external HP power supply NOTE: This product is designed for IT power systems in Norway with phase-to-phase - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 86
Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 87
10 AMD Eyefinity 9 audio-in (microphone) jack 33 audio-out (headpone) jack 33 B backing up customized window, toolbar, and menu bar settings 68 personal files 68 battery, replacing 48 bays, hard drive 35, 72 Beats Audio 3, 28 Beats Audio button 3 Beats Audio Control Panel 3 Beats Audio hot key - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 88
29 esc 29 fn 29 num lock 29 Windows applications 29 Windows logo 29 L labels Bluetooth 72 Microsoft Certificate of Authenticity 72 regulatory 72 serial number 72 wireless certification 72 WLAN 72 latch, release 35 lights AC adapter 32 caps lock 27 hard drive 31 Imagepad 26, 27 mute 27 power 27 - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 89
supported discs 66 switchable graphics Ignition Game Player 20 troubleshooting, 3D 3D games 24 cannot see 3D content 24 flickering 25 general 24 supported 3D formats 24 U identifying 34 webcam, identifying 34 Windows applications key, identifying 29 Windows logo key, identifying 29 Wireless Audio - HP ENVY 17-3000 | HP ENVY17 3D Getting Started - Windows 7 (3D Models Only) - Page 90
GETTING STARTED